Name: Hotel Riu Madeira - All Inclusive
Address: Praia Dos Reis Magos, S/N, Canico, 9125-024, PT

10/10

Exceptional

06 Jun 2026

Line

The resort is amazing, super clean. The buffets are excellent, tons of selections, staffs are very friendly.
The room was spacious and perfect.
We really enjoy are stay, and we will be back.

Partner

8/10

Excellent

26 May 2026

Heather

Lovely afternoons by the pools

Friends

10/10

Exceptional

06 May 2026

Isaac C

Everything was very good and professional

Partner

6/10

Pleasant

03 May 2026

Cynthia Suzanne

The Riu was clean, with a friendly staff. Food was horrible

Family

10/10

Exceptional

27 Apr 2026

Lauren

The breakfast buffet was fresh and had many options. Room was clean. The staff was really nice and attentive.
Really enjoyed my stay.

Self

8/10

Excellent

27 Apr 2026

diana lynn

Cons: Basic Room amenities were not generous; ie, no coffee pot, no shower cap, no lotion, no facial bar. I came down with food poisoning from the buffet, ruining 3 days of my vacation and was confined to the room - after reporting it, no one followed up with me so others could be spared this horrid experience. Smoking was allowed directly outside of all common areas so that 2nd hand cigarette and cigar smoke poured into the lobby all day and night w/no regard for non smokers so it was impossible to enjoy fresh air inside or out at this beautiful hotel.
Pros: Beautiful hotel, view, and staff was lovely, except of course whoever was responsible for the contaminated food that poisoned me

Family

8/10

Excellent

23 Apr 2026

Jessica

The room had a view to the beach

10/10

Exceptional

08 Apr 2026

Jonathan

We found the hotel amazing.

Check-in was easy and the staff took time to explain everything to us.

Our room was spotless. The room was cleaned everyday and what impressed me was the shower gel and conditioner was checked and topped up which rarely happens at other hotels.

The main restaurant was also clean and well laid out. As soon as you enter and choose a table, a member of staff comes over to check if you want water, wine or both. Beer is also available.

The meals are amazing. Thete is such a variety for everyone and for me, the quantity was excellent.

The bar was well stocked and my wife tried every cocktail they offered.

Tea and coffee is available all day as are soft drinks, beers, wines and spirits.

The indoor pool is great and my wife and I had a massage which we really enjoyed.

I loved it was on the sea front as we could go for walks after our evening meal.

We didnt use the outside pool, but did use the pool bar, which was great.

I genuinely would recommend this hotel to anyone.

Taxi's into town were about €8 - €10, using Uber. We used the free shuttle bus into town and Uber back.

We enjoyed it so much, we've decided to return next Easter.

Thank you everyone at RIU Madeira for making our stay such a wonderful experience.

Partner

10/10

Exceptional

22 Mar 2026

Annelise

Beautiful hotel and grounds! Friendly and helpful staff, delicious food! A wonderful all inclusive experience. We had a beautiful room with an extra large balcony with partial view. Room was always cleaned daily and towels changed. We enjoyed the location, the ample parking and the grounds. Kids enjoyed the heated pool and we all enjoyed the buffet, kulinarium restaurant and the evening shows. We are already planning our next trip there! Thank you for a beautiful holiday week Riu Madeira!

Family_with_children

8/10

Excellent

08 Mar 2026

Morgan

We had a great frontal view from our room. Affordable medium luxury. Very clean. Service impeccable.

Partner

10/10

Exceptional

22 Feb 2026

Brinder

Beautiful resort and excellent place to chill. The environment was so relaxing, everyone was happy, families and elderly. Hotel staff were amazing and so respectful to everyone. They went above and beyond. Food was amazing, fresh fruits and veg available. All inclusive, absolute bargain. Highly recommend, would definitely come back again.

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Miroslav

The staff at Riu hotel was lovely, welcoming and very helpful!

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Peter

Excellent all inclusive hotel, clean, beautiful and walkable area with great boardwalks.
Great selection of food for everyone, very clean and well design dining area. very good service.

Family

10/10

Exceptional

05 Jan 2026

sharla m

All meals were very good, food was replenished before it was needed so it was always fresh. There was always a good variety, and it seemed to have a good variety of vegan options (I am not vegan). Drinks were served in smallish glasses but they use quality alcohol. No waitstaff in at the pool or in the bar, but that may have been because of the time of year. Our room was clean and spacious with a very large balcony and a great shower and very comfortable beds. Rooms were cleaned early in the day. A couple days before arrival I received an email th check in. During the process you are asked the time of arrival. We were arriving at 8:30 am we got to the resort and our rooms were ready and waiting for us! They have a free shuttle to take you to Funchal 3 times a day. The hotel is beautiful, the pool area is huge and well maintained. Highly recommend anyone to stay here.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Anila

Room was good, ants on first night in bathroom & heating a little noisy, but clean and well kept by staff.
Staff were very friendly overall, the upkeep and docor of the hotel was beautiful. All inclusive, was worth it. The food was wonderful. Th entertainment a good touch, one pool cold and barely used, but the other was good.. the indoor pool area could be cleaner.

Overall it was a wonderful stay.

Self

10/10

Exceptional

16 Dec 2025

philip

Nice excellent service , food is great

6/10

Pleasant

01 Dec 2025

ISABELLE

Ok sans plus pour la chambre
Bouffe déjeuner excellent mais souper au resto à la carte ordinaire
Les buffets semblent assez bien mais du 4* pas du 5*

Leisure Family

10/10

Exceptional

25 Nov 2025

Maria

Everything was perfect no complaints at all

10/10

Exceptional

14 Nov 2025

Aleksandra

Very pleasant staff, clean room

Leisure Friends

10/10

Exceptional

14 Nov 2025

Stephen

Amazing views from my room. Breakfast, lunch & dinner options were varied & extremely tasty. The staff were extremely friendly & the hotel itself couldn’t have been located any better. A beautiful hotel in beautiful Madeira.

Self

10/10

Exceptional

13 Nov 2025

Bartlomiej

Breakfast, lunch and dinner warianty was amazing and lot's of fresh and local produce to choose from. Menu favorites included local seafood and items changed daily. Room was always nicely kept up and clean. We had nice view overlooking the ocean. All the stuff was always super attentive, welcoming and friendly ready to help with anything we needed. This was our first time staying at RIU hotel and I’m already planning my next vacation at one of their properties. Worth every penny.

Leisure Family

8/10

Excellent

10 Nov 2025

Tomasz

clean room, staff, amenities

10/10

Exceptional

01 Nov 2025

Kenneth

Great stay!! Friendly staff

10/10

Exceptional

25 Oct 2025

marilia

Excellent

Leisure Family

8/10

Excellent

24 Oct 2025

Jared

This is an all-inclusive resort, which limits the breadth of drinks offered: there is only one brand of wine that I saw in the dining room, and the poolside bar had a laminated card with a limited number of simply made cocktails. Both the wine and cocktails were good, though. The Riu's app has bonkers areas. A link to the fine-dining room's menu goes to instructions on how to use your phone as a room key. Hitting the back button always took me away from the subject I was pursing to a chain-wide list of all Riu resorts. The room itself was fine, but a little greige for a high-end resort, and the air conditioning needed a boost. The staff were all very, very, very good. A shuttle bus into Funchal was a very good service. Would I return? Probably not. I'd want to stay in town, rather in an area equidistant between Funchal and the airport. And a little more variety in drinks.

Self

6/10

Pleasant

16 Oct 2025

thulasi

Hotel check-in experience was unpleasant — staff seemed unwelcoming and not very helpful. Definitely room for improvement in guest service.” Food options are very limited and same menu for all 4 days that we stayed.

Leisure Friends

6/10

Pleasant

08 Oct 2025

Sandra

It was a great view

Leisure Partner

10/10

Exceptional

05 Oct 2025

Sharon

Great properly!

Leisure Friends

6/10

Pleasant

05 Oct 2025

Lisa

Beautiful ocean view room. This is an all inclusive and the dining room food is 2 star. Also, the place is set up for couples and not appropriate for a girls group of 7

Leisure Friends

10/10

Exceptional

09 Sep 2025

Stephane

Perfect on every way. 10/10!

Leisure Partner

10/10

Exceptional

06 Sep 2025

Leonor Goncalves Francisco

The atmosphere of the hotel was lively and friendly.
The staff always had a smile and a warm greeting at any time of the day. The smell of the salt water intensfied the aroma at any time of the day. Everywhere it was clean including the lavatories.
In all, I have already recommended and will recommend the resort. It is a diamond. Bravo to all!!

Leisure Partner

10/10

Exceptional

02 Sep 2025

Lucia

Great location , easy access to downtown Funchal .. the shuttle service made it easy and convenient. The property is clean , people are friendly. The food is FABULOUS! Totally worth it , can’t wait to visit again !

Leisure Family

4/10

Poor

24 Aug 2025

Kimberly

The hotel is beautiful and so is the beach and area in general. Very few of the staff are nice. Most are actually mean. The food and drink are terrible. Better off eating at restaurants and having the freedom to do that. All inclusive is a waste.

Leisure Family

10/10

Exceptional

22 Jul 2025

Jessica

Beautiful property! Excellent service! Wonderful vacation!

Leisure Partner

10/10

Exceptional

22 Jun 2025

John

Management and staff of this Hotel were perfect and very attentive it made our stay so great

10/10

Exceptional

13 May 2025

Hunter Lawrence

This place was amazing! Friendly staff, good food, proper drinks, clean room, everything. The only downside is that you cannot get drinks that are not on their menu, but that's okay they have a variety of options that were wonderful.

Leisure

6/10

Pleasant

04 May 2025

Marcos Antonio

Just a regular resort. Nothing special

Leisure Partner

2/10

Poor

22 Apr 2025

Shankar

Our 25th wedding anniversary at RIU Madeira was a huge disappointment. The hotel completely lacks staff service—finding anyone to help was nearly impossible. No decent shows or entertainment at night left the atmosphere dull and lifeless.
As vegetarians, we struggled to find anything to eat. Almost every dish had meat or fish, and there were zero real vegetarian options. The menu never changes, and the ice cream has the same boring three flavors daily. The chef or manager did not bother to make any effort to prepare a single dish for us!
There’s no jacuzzi! The pool hours are ridiculous: it is only open from 10 to 5, and there are no lifeguards on duty. The sauna and steam bath are also only open during those hours, so if you want to relax after a day out, forget it—everything is closed.
The staff didn’t bother to do anything special for our anniversary, which made us feel ignored and unvalued. Overall, there was no service, nothing memorable, and absolutely nothing to celebrate. I wouldn’t recommend RIU Madeira to anyone, and I certainly won’t be coming back.

Leisure Partner

10/10

Exceptional

13 Apr 2025

Elzbieta

We like everything

10/10

Exceptional

11 Mar 2025

Michela

The hotel was great. Very clean and nice staff. Drinks at the bar were good and the food was okay. The buffet got old after the week. There was entertainment at night. I really enjoyed the stay and would stay here again.

Leisure Partner

10/10

Exceptional

17 Feb 2025

ALISON YUANZHI WU

Beautiful view.

10/10

Exceptional

16 Feb 2025

ALEXANDRE

With many years travel this hotel are absolutely amazing

Leisure Family

10/10

Exceptional

17 Jan 2025

Joseph

🙂

Leisure Family

10/10

Exceptional

15 Jan 2025

Meeny

Would come back to this hotel!

We booked here very last minute for a 4 night stay in January. We've previously stayed at Hotel Riu in Gran Canaria so wanted to use them again.

It was very good value for money and breakfast, lunch, dinner and drinks were included. I liked the fact that you could get drinks at any time so tea, coffee etc. was in abundance. The food is similar to other Riu hotel and you just have to find the \"specials\" for the day, e.g. fish.

Staff were friendly and helped us book an excursion to see the island. Due to the time we went, there were only a few children there.

Rooms were very spacious and the shower pressure was very good. The set up of the bathroom meant that water didn't go everywhere when showering. As the Sun hit the room we were in everyday, it did get hot and the air con never seemed like it could get the room cold enough. Luckily, there was also a ceiling fan.

Partner

10/10

Exceptional

07 Jan 2025

Clarence

Very clean property with excellent service. Many food options but quality could be better.

Leisure Family

10/10

Exceptional

06 Jan 2025

Sarah Jane McRoberts

Beautiful updated property with very friendly and helpful staff

Leisure

2/10

Poor

04 Jan 2025

Daniel

Be careful with this hotel

When I booked the room they gave me a discount of 35%. When i checked in they treated me like I did the booking wrong to get a cheaper price. And when I showed them my reservation and the receipt. They told me that wasn’t enough. So they forced me to pay 1280 Euros extra from what I already payed for me and my 12 year old daughter or else they would throw me out of the hotel. This is a criminal behavior. First lure you to the hotel with a discount and then when you arrive the discount doesn’t appeal.
I have never been so humiliated and fooled, I never thought a big company like Riu would do this.
They totally scammed me. And tried to blame me all the time that it was my fault though I showed them my booking and papers they just said they didn’t care about that. I have to pay 1280 euros extra or me and my 12 year old daughter would be thrown out.

Friends_and_family Family

10/10

Exceptional

29 Dec 2024

Joseph

Some wait staff very rude, no shops inside hotel, all-inclusive restaurant nothing special in taste and similar items for all meals every day! The women cleaned our room were extremely nice and did a wonderful job!

Leisure Family

10/10

Exceptional

29 Dec 2024

Karamjit

Nice property with helpful staff. Good food choices.

Leisure Family

8/10

Excellent

04 Dec 2024

Sulma

Nice and clean

Family

10/10

Exceptional

04 Nov 2024

Janet

Excellent service, friendly staff

Leisure Partner

10/10

Exceptional

03 Nov 2024

Olive Esther

We had a fabulous stay at the Hotel RIU in Madeira!

Food
The food was outstanding and plentiful. There was food for everyone, and a great selection for vegetarians and pescatarians. Salads, cheeses, gazpacho and other soups every night at supper, meats, fish, fresh fruit, desserts and ice cream. Great selection for kids/ picky eaters, too, including plain pastas and pizzas.

Snacks available at Pepe’s Pool Bar usually included French fries, battered and fried zucchini/ eggplant/ cauliflower, and some meat options. One small suggestion: at Pepe’s, it would be great to have a dedicated serving spoon/ tongs for the non-meat food, so that us vegetarians don’t have to use, for example, the hot dog tongs to serve our vegetarian food. In general, it might be a good idea in the dining room to put the vegetarian options in its own section in order to avoid cross-contamination with the meat options. But this is very minor.

Pina coladas (non-alcoholic and alcoholic) are delicious! The bartenders were generous with Irish cream on the rocks.

Location
Caniço is approximately 15-20 minutes from Funchal. It costs about 15 euros by Bolt (the Madeira equivalent of Uber or Lyft), or the RIU offers an included shuttle service. The shuttle to Funchal leaves at 9:30am/10:30am /11:30am. The shuttle returning to the hotel departs from Funchal at 3pm/4pm/5pm. Must reserve a spot on the shuttle 1-2 days in advance.

An earlier departure option and later return option would be ideal.

Leisure Friends

10/10

Exceptional

24 Oct 2024

Tonya

We loved spending our honeymoon here! It’s beautiful and comfortable. The staff was always nice and the rooms were clean. Highly recommend!

Leisure Partner

8/10

Excellent

23 Oct 2024

Richard Joseph

Buffet quality was only good, Food Variety is repetitive and boring. Restaurant excellent. Staff excellent.

Leisure Partner

10/10

Exceptional

21 Oct 2024

Monika

The location was very convenient for trips to both the coast and inside of the island, a straight shot from the airport but still quiet, safe and secluded. The property was sparkling clean, including grounds and swimming pools. 24 hrs front desk, quickly responsive to requests such as extra patio chair or ironing equipment. Plenty of lounge chairs available with or without sunshade around the immaculately clean pools. Food variety at each meal included vegetarian, gluten and lactose free options, and mainly catered to the majority population of older European customers, nonetheless, our 10 year old could easily find tasty and healthy options. Nightly entertainment such as live bands, dance shows, magic show, plenty of card and board games available for checking out. The few downsides to mention: as everywhere in Europe, smoking is permitted inside the facilities, even at poolside and in restaurants. Parking at the hotel can be challenging if opting not to pay extra for the hotel maintained lot. Finally, I would say, this is not the best option to stay for families with small children, as the majority of activities and amenities are geared towards the leasurely adult population.

Leisure Family

10/10

Exceptional

11 Oct 2024

Stanislav

Very clean and quiet.All food were delicious.

Leisure Partner

10/10

Exceptional

02 Oct 2024

Josefina

We went for our honeymoon and had an amazing time

Partner

8/10

Excellent

16 Sep 2024

ann

The hotel only had one speciality resturant and the meal was rushed, only allowed one hour in there.

Leisure Family

10/10

Exceptional

11 Aug 2024

Pia

Lyckad semester.

Vi uppskattar det mesta med hotellet, bra service och hjälpsam personal. Passar utmärkt för familjer i flera generationer (om än inte högsta fokus på barnaktiviteter). Vi var nöjda med buffé restaurangen och även specialrestaurangen (man får gå på 1 gång/vecka). Vi tyckte basic drinkar såsom gin & tonic, rom & cola etc. var bra dock lämnade poolbaren blandade drinkar mycket att önska. Vi uppskattar mycket att de uppmärksammade min födelsedag med mousserat vin, stort tack för det!
Pool området var vi nöjda med. Trevlig strandpromenad med tillgång till allmänt bad. Vi är mycket nöjda med vår vistelse på Madeira och hotel RIU.

Friends_and_family Family

10/10

Exceptional

01 Aug 2024

adriana

Excellent hotel

10/10

Exceptional

29 Jul 2024

Lawrence Wing-KI

Great stay with family! Workers were all pleasant and friendly and helpful. Very close to the airport and Funchal which are huge benefits.

Leisure Family

8/10

Excellent

21 Jun 2024

Eugen

Very friendly staff, good variety of food and great hotel. My only recommendation is to either fully revamp the a la carte restaurant or else.

Leisure Family

10/10

Exceptional

13 May 2024

Elizabeth

This was the first time we have ever stayed at a RIU resort and we were not disappointed. The staff were all wonderful. Big shout out to the bartenders and wait staff for their friendliness.

Leisure Partner

10/10

Exceptional

10 May 2024

Lucinda

Juste parfait.

Friends_and_family Friends

10/10

Exceptional

18 Apr 2024

Paul

Beautiful, lovely and amazing
Enjoyed meal times, and all drinks and activities like swimming, walking about , .

Partner

8/10

Excellent

09 Apr 2024

Gretchen

Great service, mediocre food/location

The service at this place was out of this world. We felt incredibly taken care of by the entire staff. The hotel is lovely and well maintained. The views are gorgeous however it is not on a beach, it is on a very boulder and rock laden waterfront so worth noting if beach access is important to your holiday.
The food leaves a lot to be desired, and because of that I would not come again as a couple however would visit again with children as the all inclusive does make vacationing very easy.
We took advantage of booking excursions through the front desk and ended up paying a lot less working with the hotel (bonus!) The excursions were wonderful.

Partner

10/10

Exceptional

06 Apr 2024

Ashreyaa

Everything about this hotel what amazing… the food , the people and it’s very clean and I’m hard to please but I do not have any complaints. Love love love my stay here . For anyone who will go and see the sunrise, bring a blanket with you . 😃😃😃

Leisure

10/10

Exceptional

04 Apr 2024

Sooeun

Just perfect for the family. Very nice heated pool very nice food, the best buffet food ever!! It was nice to have Tennis court but they had bad rackets and balls but still nice. Near walking distance there is ocean you can dip in. Very pretty

10/10

Exceptional

04 Apr 2024

Javier Núñez

Todo muy bien, sobretodo, Julian (del bar de la piscina) y Fernanda (del comedor).
La puerta del baño de la habitación y la que comunicaba las habitaciones no cerraban.

Leisure Friends

10/10

Exceptional

01 Apr 2024

Inara

The staff is very friendly and responsible

10/10

Exceptional

30 Mar 2024

Lakeena

Loved everything

Leisure Partner

10/10

Exceptional

21 Mar 2024

DANIEL

Food was great, staff was amazing so polite and helpful. Very clean in a nice quiet location.

Leisure Family_with_children

10/10

Exceptional

01 Mar 2024

Gregory

Very nice resort. Buffet food was good. Nice pool area and friendly staff.

Leisure Partner

10/10

Exceptional

27 Feb 2024

Rosanne

The just refurbished RIU is very modern with an elegant flare. I really liked the white marble tiles. The staff are outstanding and they work hard to make your stay enjoyable. There was some construction noise from the hotel next door, but it did not bother me. The only thing I would improve upon is having a pillow menu. The mattress is perfectly fine but the pillows flatten quickly. Not enough pillow support for the neck. My compliments to the kitchen and dinning staff, they are outstanding.

Leisure Self

10/10

Exceptional

25 Feb 2024

David Dias

All and all a great stay

Leisure Partner

4/10

Poor

22 Feb 2024

Lisa A

Food was terrible. The options were horrible. Definitely not an all inclusive resort. Madeira was amazing

4/10

Poor

20 Jan 2024

Hector

The hotel did not meet my expectations. As a younger generation both my wife and i were getting stared at by the older generation who was staying there and made us feel as if we did not belong there. At a point an older couple yelled at us very aggresively in a foreign language because we were out in our balcony having a conversation. We felt very uncomfortable after the incident and we decided to ask the front desk to move us to a different room. The overall service was not great compared to other all inclusive resorts that we have stayed at in the past where the staff has gone above and beyond to take care of us. As far as food, the buffet was decent we had breakfast, lunch, and dinner but we were not really satisfied with the food. When it came down to getting drinks the servers only picked up the empty cups and did not cater to the guests and offered to get refills or another drink. Overall i would not stay here again.

Leisure Partner

8/10

Excellent

24 Dec 2023

Deb

The property was nice and there is a free bus to Funchal. Handy for a day out. What I didn't like was being lied to. When I booked this trip we were flying with SATA, there was an issue with the plane and we ended up losing a day. from out holiday. So I called directly to the hotel to cancel the one night x 2 so I wouldn't be charged. The employee cancelled the day, or so I thought. When we arrived at RUI Mederia the head lady told us that there was a mistake made and the whole stay at the hotel was cancelled. Before we could check in we had to agree to pay for the rooms that were not used even though I had followed the process.
Very disappointed in RUI's handling of the situation. We never asked for the stay to be extended and understood that we were not entitled to an extra day. But, I wanted to be refunded for what was not used.

Leisure Family

10/10

Exceptional

19 Dec 2023

Nigel

Awesome all inclusive, small scale so not as hectic and crowded as some all inclusives. Beautiful views of the ocean and excellent food!

10/10

Exceptional

17 Dec 2023

Silvia

Very recommended! Good food, great service, good facilities. Will go back for sure .

Leisure Family

10/10

Exceptional

15 Dec 2023

Josue

Overall great experience, friendly staff and very attentive. A place we can call home. Thanks to all staff we came across our stay felt safe and comfortable. We are RIU family now.

Leisure Family

8/10

Excellent

24 Oct 2023

Susan

Nice vacation

Leisure Family

8/10

Excellent

22 Oct 2023

Joseph

Great resort! There was a little issue with a king size bed that I booked being called a request, but the staff was excellent and Maria rectified it quickly. She was great. Highly recommend Riu to anyone going to Madeira.

Leisure Friends

10/10

Exceptional

21 Oct 2023

Nichole

The staff are very pleasant and friendly. It is an older crowd that stay at this hotel so if you are looking to relax and enjoy this is the place for you. Buffett dining option can only go to other restaurant once per stay. But plenty of food options at buffet.

Leisure Family

10/10

Exceptional

18 Oct 2023

Lauralee

The staff were extremely helpful and courteous. The hotel was immaculate and beautiful. The view was beautiful and it was in an extremely safe area. I (31F) felt completely safe leaving my patio door open all night long, walking around the resort, and off the resort. It was my favourite Riu so far!

Leisure Family

10/10

Exceptional

05 Sep 2023

Mardelle

Great location

10/10

Exceptional

29 Jul 2023

Julia

We travelled with our family of 11 people and we were all extremely happy. Rooms were clean and beds comfy. Food had a different variety everyday. Staff was always prompt.

10/10

Exceptional

08 Jul 2023

Jennifer

We had a fantastic stay here. Food was fantastic and changed ever so slightly from day to day. Pool was beautiful and there was a cute beach less than a 5 min walk from the hotel. Highly recommend

Leisure Partner

10/10

Exceptional

06 Jul 2023

Iryna

The staff was amazing and very helpful! The place was beautiful and close to the water. Didn’t want to leave.

10/10

Exceptional

05 Jul 2023

Iryna

The staff was excellent at helping with any of your needs. The property was amazing and I didn’t want to leave

10/10

Exceptional

09 Jun 2023

Margit

Staff helpful and friendly

Leisure Self

10/10

Exceptional

12 Apr 2023

Laura

Very nice and clean. I did not like I had to ask for the iron daily and indoor pool closed too early.

Leisure Partner

10/10

Exceptional

20 Mar 2023

Monica

Fantastic stay! Great location with incredible views, very safe and quiet. Hotel looked very good and the food was fantastic. For sure one to return to!

Leisure Family

10/10

Exceptional

11 Mar 2023

Mariam

The property was great. Great service, great buffet food, great rooms. Couple of things I didn’t were, one we had reservations for dinner and the food was not good, we should have stayed with the buffet food. The second one the charred us 4 euros for one phone call from our room to confirm our tour.

Leisure Family

8/10

Excellent

09 Mar 2023

Michael

Comfortable and great food but entertainment lacking and spoilt by children running around and noise

Partner

10/10

Exceptional

17 Feb 2023

Neha

Fantastic property, staff, food and location. We had a wonderful time and we found best in class service and entertainment. Stayed for 5 nights and 6 days all inclusive.
Would definitely return very soon. Highly recommended.

Leisure Family_with_children

10/10

Exceptional

11 Feb 2023

IVAN

We have had the privilege of visiting the RIU resorts in Bahamas and Cancun, but there is no comparison to the exceptional and superb treatment we have received by the staff and management at Riu Madeira Hotel, in Canico de Baixo Madeira Island, Portugal

From the moment we walked into the door, the hotel is spotless, all white and gives a heaven like feeling. As soon as you walk in, David and Jessica greet you with a smile and go above and beyond to explain all the amenities in details about the hotel.

The buffet is amazing. It has the best and largest selection and varieties of foods, we have yet to see on the island. Also not to mention, Dinarte manager from the specialty restaurant who makes you feel like you are dining in a Michelin star environment. His professionalism and explanation of the culinary delights you will be served will surpass any expectations of your palette.

Don’t forget to not miss their lovely nightly entertainment, always very creative for the whole family.

Last but not least Bruno, from night reception who is there always a call away to help you with all of your needs. Of course, there is Paula the amazing manager that keeps the hotel staff team running like a fine tune machine.

My family and I, highly recommend this hotel. TEN STARS ALL THE WAY! You will not be disappointed.

They go above and beyond to make you feel at home and like family.

PS.
If you visit, tell them Ivan from Miami sent you.

Leisure Family_with_children

10/10

Exceptional

26 Jan 2023

Martin

Excelent AI resort

Everythong was superb! RIU is garanty of the high quality. Parking posibility on site (they started with paiment) or close on the street (free of charge). Beverages and meals very good, high standard. I can recomend it!

Partner

10/10

Exceptional

21 Dec 2022

Giuseppe Antonio

The staff made you feel like you were family and that you were in their home. There wasn't one staff member that did not treat us in a kind manner going over and above with their level of service. From the food to how clean the rooms and the overall hotel was, it was a wonderful treat and vacation. I am definitely going back!!!

Leisure Family

10/10

Exceptional

08 Dec 2022

Jennifer

Fantastic hotel, highly recommend

An amazing hotel, very clean, staff were very attentive, the food and drinks were fantastic cannot wait to make a return trip.

Friends_and_family Family