Name: Embassy Suites Montgomery - Hotel & Conference
Address: 300 Tallapoosa Street, Montgomery, 36104, US

2/10

Poor

02 Aug 2026

Joaquin

Nationwide outage did not provide room, so never experienced the stay but it was chaotic when outage occurred.

6/10

Pleasant

02 Aug 2026

Robert

Your fire alarm went off at 1 am (false ) alarm, and again at 3 Am ( false ) alarm .. and heard the same thing happened the night before .. not fun evacuating twice in one night

6/10

Pleasant

31 Jul 2026

Durban

Friendly staff and nice location, but the rooms/amenities have clearly not been updated in a long time!

10/10

Exceptional

30 Jul 2026

Robert

Very nice place.

10/10

Exceptional

30 Jul 2026

Anne

Minor repairs to the room would have made it perfect! (Bathroom sink dripped slowly, one outlet was pulled from the wall, room door stuck...nothing too major.) Breakfast was FANTASTIC! \"Happy Hour\" drinks and snacks were a nice bonus. Pool and gym were beautiful. The atrium was very peaceful and relaxing. Elevators were fast and readily available. Staff was super attentive, professional, and very helpful!

8/10

Excellent

28 Jul 2026

Karla

The hotel was nice. The only negatives would be that I reserved a king room and when I got there, I was told that there was no king room available. I ended up getting an accessible room; however, I did not like the shower. Traffic was bad also, but overall, the hotel was nice.

8/10

Excellent

25 Jul 2026

Brock

It’s a decent hotel from Montgomery, but it has a lot of wear and tear, I really don’t understand why the Property Manager does not focus more on the deteriorating cosmetics of the property

10/10

Exceptional

25 Jul 2026

Doris

Great 2nd time staying.
Close to family events

8/10

Excellent

22 Jul 2026

Edy

Clean room, the staff was very helpful and nice, good parking lot space.

10/10

Exceptional

22 Jul 2026

Scott

The room was clean. Staff was attentive and friendly. Would stay here again and would recommend.

8/10

Excellent

22 Jul 2026

Barbra

Very comfortable stay. My friend and I felt safe and at home in our 2 room suite

4/10

Poor

21 Jul 2026

Bradley

Room was not clean. No sheets for pull out couch. The bathroom smelled like urine. The shower head would not spray water. Parking was also charged $25 per night that was not included in the room stay.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Robert

Love my stay

Self

2/10

Poor

12 Jul 2026

Julia

The GM did make all of this right by us and I’m only leaving a review bc I rely on reviews when booking places and this one time I did not and it backfired. We were on a mom sons trips and arrived for just 1 night of rest before heading to beach on Monday morning and upon arrival at 1030pm we had to change rooms 3 times. First room the pullout couch bed was broken, second room had mold all over the pull out couch, and third room there were no sheets or blankets for the pullout couch for our kids and the staff wouldn’t get us a blanket and sent us to another room to get ourselves. She was very rude and unwilling to help. And then someone pulled fire alarm at 4:00am. The tubs looked rough and we planned on showering before leaving but we decided to just skip breakfast and all and get out of there.
I’m thankful GM called and made some things right but the staff and facility is not worth paying to stay. Hopefully this will be better moving forward.

Family_with_children

10/10

Exceptional

12 Jul 2026

Rubie

excellent

Friends

2/10

Poor

11 Jul 2026

Shatika

Very d

10/10

Exceptional

10 Jul 2026

Richard

Located right on the riverfront and walking distance to many historical museums

Partner

8/10

Excellent

09 Jul 2026

David

No comment from us needs improvement

Partner

2/10

Poor

07 Jul 2026

Lakesha

Room wasn't cleaned when I arrived after a very long travel day and switched to another room where the AC WORKED partially. The room was not cleaned very well. This hotel defiantly needs to be remodeled and that carpet needs to be removed it was disgusting. The only thing that was good about the stay was the staff were nice. I will not stay at this property again when I visit Montgomery.

Family_with_children

10/10

Exceptional

07 Jul 2026

April

This property is very beautiful. The updated decor inside of the lobby draws you in immediately. From check in to breakfast and even refreshments in the evening, the staff was amazing! There was an issue with my room, and it was handled with speed and professionalism. The staff was always very courteous and full of smiles. We stayed on the 7th floor with a wonderful view of Union Station and the River. It was the Fourth of July. So, it was perfect to view the fireworks! Breakfast is awesome!! There were so many choices and great quality. I especially loved the speed and hospitality of the man that made my omelette. HE DESERVES EVERY TIP HE GETS!! Do be prepared to pay for parking. It is $25 for the lot. Handicap parking is paid through the city, and you have to do it on a QR code. Also, note that the beds are full-size beds, not queen size if you have double beds in the room. That may make for an issue with larger adults or older teens sharing a bed.

6/10

Pleasant

06 Jul 2026

Kimberly

Staff was great, parking easy, lobby was well maintained and looked great. The rest of the building needs maintenance. Our room was clean and very spacious. But, the cushions were tearing away from the back and the lamp shades had questionable stains. The pool was the biggest disappointment. It was so cloudy you couldn't see 2 feet down, the water had an odor (lack of chlorine or properly balanced chemicals), and the temperature was so cold my kids didn't want to get in. Good location and the breakfast was good.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Ralph

The atmosphere and environment was great and relaxing ….

Partner

10/10

Exceptional

05 Jul 2026

Christopher

The staff were very nice and helpful. The breakfast buffet was good. The rooms were clean.

Partner

10/10

Exceptional

05 Jul 2026

Kedrick

Yes! Everything was good!

6/10

Pleasant

05 Jul 2026

Jon

Pull out couch was very uncomfortable not meant for a person to sleep on.

Family_with_children

8/10

Excellent

04 Jul 2026

Steven

Excellent Staff!!! Issues: no AC and shower was broken. Kept getting the floor wet

Partner

8/10

Excellent

03 Jul 2026

Joel

***

Family

10/10

Exceptional

03 Jul 2026

Cristina

Staff was amazing friendly and helpful

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Beth

Great bartender Isiah. Wom
Wonderful rooms. Spacious and clean.

Partner

8/10

Excellent

03 Jul 2026

Julie

Staff and amenities excellent and excellent location

Pet

10/10

Exceptional

02 Jul 2026

Elvia

Great! Just had to wait in line.

2/10

Poor

01 Jul 2026

John

Okay. I really expected better. The air would not get cold and the unit was very loud. Just made it really hard to get comfortable and sleep. The mattress was so old and the pillows were terrible. I did not rest well. The breakfast the next morning was excellent with a lot of things to choose from. That was really good.

Partner

10/10

Exceptional

01 Jul 2026

Amadi

Had a nice stay, will definitely come back again.

Family_with_children

4/10

Poor

01 Jul 2026

Laura

Our room was definitely a disappointment. We had bars sticking out beside the bed. Which is what my shin immediately found when we woke up. The curtains in our room were disgusting and stained. The bathroom near the bar smelled awful..
The front desk & bar staff were very pleasant and helpful..

Partner

2/10

Poor

29 Jun 2026

Catherine

No luggage carts. If you wanted to unpack your car, you had to do it yourself - one piece at a time - from the parking lot. There was an American Legion group there with tons of motorcycles parked and crowding the lobby entrance, The front desk person had no knowledge of where luggage carts were. She said that everyone hoards them and keeps them in their room, so she couldn't do anything about it. Maybe there should be some kind of Aldi shopping cart rental for your luggage carts. \"Get your quarter back when you return the cart.\" The evening reception was bad. The items on the food bar were stale and had flys all over it. It was basically stale potato chips, ranch dip, a picked over veggie plate that didn't look editable. The shower in the bathroom in our room had mold in the corners. Your virtual assistant sent a text to ask us how our stay was going, and we had't even unloaded our car yet. We were waiting on a luggage cart that never showed up.

Partner

8/10

Excellent

28 Jun 2026

Terri

The pancakes were cold and hard, and so was the turkey sausage. I picked this hotel because of previous breakfast at Embassy Suites. I will say the staff was amazing!!!! I want to personally acknowledge Kraig and Isaiah. They went above and beyond customer service:)

Partner

10/10

Exceptional

28 Jun 2026

Tamekka

I enjoyed my weekend stay here. The check-in was seamless, the room was clean and spacious. The bed was comfortable and the food was delicious. We had reservations to do the dinner cruise with Harriott 2 and this hotel was only a 2 minute walking distance from the loading dock. The only thing I would be aware of is the parking. There is a city parking across from the hotel that is very convenient. It is only $10 to park. When we parked, there was a black female in a white car that had put a sign on the machine saying \"pull up to the white car to pay.\" We thought it was strange but also thought maybe the machine was broken. Upon leaving the guy at the desk was confused when we told him. He said we should have just gotten a ticket from the machine to pay. So please beware of this if you stay here. Make sure the machine works before attempting to give your money to a stranger who appeared to be a scammer. Other than that, we would definitely stay here again.

Partner

4/10

Poor

23 Jun 2026

Justin

The room 805 was the dirtiest Embassy Suites room I’ve ever stayed in. Honestly it should have been closed down. The beds didn’t have skirts on them so the mattress fully exposed. The sheets didn’t stay secure down. The furniture had stains, the ceiling had brown spots form water damage, and the shower water poured out into the floor. We had 2 young kids tired from traveling all day so we sucked it up. We
Told the front staff how bad the room was.

Family_with_children

6/10

Pleasant

23 Jun 2026

Melissa

We were charged to park in a lot that had no empty spots. The beds were super uncomfortable.

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

Robin

Wonderful staff, outward appearance looks great. The room is old, bathroom
Outlet didn’t work, no bathroom fan, the air conditioning vent in the ceiling got frosted and dripped on the floor. The sofa bed was falling apart. Mattresses are too old, I recommend you don’t look under the mattress pad.

Family

10/10

Exceptional

21 Jun 2026

Corian

Enjoyed my stay, hope to book again soon!

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Iona

-

Self

8/10

Excellent

17 Jun 2026

Robert

Rooms were clean, staff were helpful, good parking

Partner

8/10

Excellent

15 Jun 2026

Kim

Omelets was great

Family

6/10

Pleasant

15 Jun 2026

Tiffany

Great evening reception with 2 free drinks per guest and some snacks (hummus, cheese, and crackers). My husband and I booked a king room but when we arrived the

10/10

Exceptional

14 Jun 2026

Kareem

The room was clean, the bar staff were very polite

Self

10/10

Exceptional

14 Jun 2026

Cynthia

Everything was always as usual, very clean and comfortable.

Partner

8/10

Excellent

14 Jun 2026

Anthony

We went to Montgomery for one night. We were at the whitewater center (which was a blast) and then headed to the Gulf Shore the next morning. The staff were helpful and always courteous. The property was for the most part clean and looked good. The happy hour was a total bonus as was the very good breakfast the next morning. Our room was decent but nothing to rave about. There were some minor cosmetic issues going on with our room like damage to the walls/ceiling from prior water damage. The shower was a handicapped accessible shower and the water from your shower simply did not stay in the shower and made a pretty big mess on the floor. The parking was easy and the location was pretty ideal if you want to be near a lot of the things Montgomery has to offer. One gripe we had was that there was no hot tub and the pool was unheated and rather chilly. I'd definitely stay there again.

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

John

Not enough luggage carts. Waited about 45 minutes for one. Air conditioning in room was deafeningly loud and did not cool well. Was not told that parking would cost $25 per day until checkout. Breakfast was good.

Friends_and_family Family

4/10

Poor

13 Jun 2026

ANDREW

After text request, phone calls and going to the front desk to ask for towels it took over 3 hour and I had to go get from a housekeeping cart. We checked out an hour later than we wanted because of this.

Family_with_children

6/10

Pleasant

12 Jun 2026

Amber

Stayed in a suite and the beds were extremely uncomfortable. Parking was also a nightmare.

Family_with_children

8/10

Excellent

12 Jun 2026

Calvin

Overall it was a great stay .. needs free internet .. nice clean rooms .. no problems at all from the Embassy in Montgomery, Alabama

Self

8/10

Excellent

07 Jun 2026

Morgan

Parking was really easy and the room was clean with a comfortable bed. Location is great if you’re going to spend time downtown or going to a Biscuits baseball game. The staff was also super accommodating and really nice.

Partner

10/10

Exceptional

04 Jun 2026

bruce g

room was clean.charge for parking 25.00 a day

Partner

4/10

Poor

03 Jun 2026

Deric

This is for room 606. Checking in was fine. No problems with getting into our room. Staff accommodated my request for extra towels and a sheet for the pullout sofa promptly. The main problem I had was the condition of the bathroom. It was apparent that a leak had occurred by the quick repair job left on the ceiling above the shower, which normally I wouldn't think twice about. But since the bathroom doesn't have an exhaust fan to remove the steam, and the repair didn't really appear to have been fully dried before use, the ceiling had several spots where black mold had developed. Not the kind of thing I would expect at this hotel or the type of thing I would want to have associated with a hotel if I worked there. 2nd issue was the pay for parking in a dedicated lot, that didn't include any security besides the arm to keep cars out. No fencing or security personnel was there which I would expect to see if you are charging $25.00 extra to.park there. And lastly, not as big of deal as the previous two items, but when traveling with kids that have been cooped up in a small space for a majority of the day, it would have been nice to have them get some energy out in the pool. Unfortunately, the pool had so much chlorine in it, while standing in 3 feet deep water I could hardly see my feet it was so cloudy. Not something I wanted to swim in, let alone have my children play in. Overall disappointing.

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Melvin

The only issue we had is we could not get the local channels on the tv

10/10

Exceptional

30 May 2026

Jana

It was a very nice hotel, perfect location. The only thing was our bed was broken and sagged.
Cabinets fell off completely. The shower head leaked more water than came out of the actual head. Other than those, the hotel stay was great! The staff was so kind and professional.

8/10

Excellent

29 May 2026

Lori

The hotel is older but in a very good location. Staff was excellent and room was clean. Good free breakfast and manager’s happy hour each day. Would stay again.

Family

10/10

Exceptional

29 May 2026

Jeff

Awesome location. Seems newly renovated.

Family

10/10

Exceptional

28 May 2026

Michael

The breakfast was cooked to order. Great display of food.
Very Clean room. Staff was awesome.
Parking is $25 per night.

Family_with_children

10/10

Exceptional

26 May 2026

DAVID

100 percent perfect! Breakfast buffet was perfect and the bar opens 5:30 pm

Self

10/10

Exceptional

24 May 2026

Barbara

The bed was made in Room 504 on May 23;however, the top flat sheet was stained with blood so clean sheets had evidently not been used to make the bed.
Minor hardware issues in the restroom: shower/tub faucet was missing a screw making it wobbly and it won't be long until the knob falls off. Sink faucet missing a end nut.
Air cleaning filter was very loud and annoying but we appreciated the filtered air.

8/10

Excellent

18 May 2026

Jacob

friendly staff! upgraded my stay for free! amazing! God is good.

2/10

Poor

17 May 2026

Joey

Had two rooms reserved. Arrived to check in first room. We were given a nasty uncleaned room. Went back down and was given a new room. Arranged for the second room to be checked in by providing the name of the person staying as they would arrive near midnight. Spelled the name three times. Just after midnight I awoke and saw a missed call and text from the second party that the attendant gave them a lot of trouble checking in. The guy rudely well said we had her name wrong. So I approached the desk in the morning before realizing that the dates on the breakfast vouchers were wrong, and asked to speak to the manager about all of the challenges. While the lady was emailing the manager the male attendant came over and said is this about your daughter that checked in? I replied partially and explained why I was upset. He came back over again after trying to defend himself with “policy, and we messed up giving wrong name” and said so what is the actual problem. I replied that for the amount we paid, I expected better service and treatment. He said “whatever dude” and stormed off. Afterward we went to breakfast and noticed the wrong dates. The lady fixed that but then later our other guests were in line and eating and Josh was trading out the food on the hot bar and slung a spoon across the tray and hit one of the members of the party. Not a very pleasant stay for almost $900 for two nights. No response from the management.

10/10

Exceptional

17 May 2026

Bernita

Our stay was great we were there for our son Baseball tournament. The room were clean staff was great, parking was great, and the breakfast and kickback was good especially my drinks from the bar.

Friends_and_family Family

10/10

Exceptional

03 May 2026

Kerri

Bed was nice, all the staff I spoke with were amazing and helpful. I had only one issue with one lady being kinda rude but EVERYONE else was so nice and helpful. Very nice hotel and right by the convention center. I chose to stay embassy suite instead of the host hotel for the free breakfast and very happy with my choice.

Family_with_children

10/10

Exceptional

03 May 2026

Charity

Amazing and friendly staff!

Family

8/10

Excellent

03 May 2026

EDMUND

We were satisfied with the amenities as a whole.

Friends_and_family Family

8/10

Excellent

02 May 2026

Paula

Everything was good however, asked for a king size room and got the handicap model ... Not so good.

Self

10/10

Exceptional

27 Apr 2026

Beverly

Yes, excellent

Partner

10/10

Exceptional

27 Apr 2026

Ed

All staff employees were nice, professional, and accommodating.
I was very pleased with my stay.

Partner

8/10

Excellent

26 Apr 2026

Gary

The location is perfect for exploring all that downtown Montgomery has to offer. Easy parking and the included breakfast buffet are great

Partner

4/10

Poor

25 Apr 2026

Daria

Very disappointed. The room would not cool down even at 60 degrees and remained uncomfortably hot. We also found a large dead cockroach in the cabinet. This raised serious concerns about cleanliness and overall maintenance.

Family_with_children

10/10

Exceptional

14 Apr 2026

ROBERT G

Delicious with variety.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Freda

Breakfast was fresh and hot.
Kitchen was clean and appealing to eat out of.
Restrooms were clean
Staff was very nice and helpful with whatever you needed.

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Jill

Very nice, front staff was great, parking can be difficult. Arrive early!

Partner

10/10

Exceptional

08 Apr 2026

Judy

Staff was welcoming, friendly, and extremely patient.
The hotel is located near the places we wanted to visit and we were delighted that it was so easy.
The breakfast which was included with our room was delicious and against staff was friendly and very helpful.

Partner

10/10

Exceptional

08 Apr 2026

Karen

Staff was very nice. Room was clean. The elevators need kept cleaned though.

Partner

2/10

Poor

07 Apr 2026

Timothy

I literally stepped on a live cockroach in the room, which had several broken things such as the ice tray. The ice bucket itself had spots of rust. The bedsheet had been put on inside out and was not fitted properly. There was hair in the sink upon arrival in the room. It was just as despondent as one might think a hotel in Montgomery, Alabama it was going to be, but I thought staying at the Hilton property would negate this fact somewhat. The only thing going for this place is the amazing staff. But that is literally the only thing.

Partner

8/10

Excellent

07 Apr 2026

Katrina

The couch bedding was left on couch from prior guest. We didn't notice it until it was bedtime and went to pull sofa out. When I approached the checkin the first lady did not even acknowledge me, the woman who did check me in was great and friendly. Breakfast was great. Be aware there are people walking through their paid parking lot asking for change. The hotel itself felt safe and clean. Refreshments consisted of ruffle chips, French onion drip, a platter of veggies with ranch dressing, and a pretzel mix. The couch was also torn at top of couch. Hotel is also across the street from a Greyhound station.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Alicia

Excellent

4/10

Poor

05 Apr 2026

Charlita

The issue we had was we requested three times the bed linens and pillows for the pull out sofabed. We never received them. Imagine trying to sleep with nothing on the bed. This definitely left us feeling dissatisfied with the experience.

Family

6/10

Pleasant

05 Apr 2026

Jeffery

Breakfast was great!!! The room was really hot at night.

Family_with_children

10/10

Exceptional

03 Apr 2026

Christina

Kaziyah greeted us upon arrival and because of her, we had a wonderful experience.

Family

8/10

Excellent

03 Apr 2026

Richard

Overall, very accomodating and attractive.

Family

10/10

Exceptional

03 Apr 2026

Jacqueline

Friendly staff and great breakfast. Excellent mattress!

Friends_and_family Friends

10/10

Exceptional

31 Mar 2026

EMILY

Everything was great including the huge breakfast

Business

10/10

Exceptional

30 Mar 2026

Kiki

Great location. Directly across the street from the Montgomery Performing Arts Center. Breakfast was perfect with made to order omelets. The staff were so kind and joyful. It was a great weekend watching my daughter's dance competition and enjoying the convenience of our relaxing home away from home right across the street.

Family_with_children

10/10

Exceptional

30 Mar 2026

Amy

Great staff at check in.

10/10

Exceptional

30 Mar 2026

Rodney

Great service

Self

10/10

Exceptional

29 Mar 2026

April

Everything about our stay was great. My daughter had a dance competition right across the street and it had everything we needed plus more.

Family_with_children

10/10

Exceptional

28 Mar 2026

Aminisha

Delicious breakfast with lots of options and meat alternatives. Clean and spacious rooms. Friendly and helpful staff at check in, restaurant and housekeeping.

Self

8/10

Excellent

28 Mar 2026

Stacey

Very conveniently located. Rooms were comfortable.

Family_with_children

10/10

Exceptional

28 Mar 2026

Karin

We were very comfortable in this hotel. Thanks!

Business

8/10

Excellent

27 Mar 2026

Melinda

Breakfast was very good!

Friends_and_family Family

8/10

Excellent

27 Mar 2026

Larry

Hotel and staff are very nice, but my room was very warm and muggy!!

Family

8/10

Excellent

27 Mar 2026

James

Room clean. Breakfast is extensive but warmer didn’t keep food hot. There is a cook that makes fresh omelettes.

10/10

Exceptional

26 Mar 2026

Mark

The breakfast was fabulous. The indoor pool was out of order.

2/10

Poor

23 Mar 2026

Chantel

We stayed in a suite!! The room was far from clean with dirt on the flooring. The sofa was ripped and the back pillow coming off, and the sofa bed was disgusting. The light when you entered the room flashed like a strobe light (not good when you have a family member with epilepsy). There was mold growing under the bathroom vanity and sharp broken tiles surrounding the floor. The toilet ran all night. And the kicker of the trip, NO hot water the entire stay. And now I can’t get any type of at least partial refund from Expedia or the hotel.

Family_with_children

4/10

Poor

22 Mar 2026

Alirio

Me asignaron la habitacion 228 horrible sucia los baños asquerosos las sabanas espantosas parecia una habitacion de los años70 super deteriorada decepcionado de la estadia

Partner