Name: Marmara Hotel****Budapest
Address: Nagy Ignac Utca, 21, Budapest, 1055, HU

4/10

Poor

20 Jul 2026

Gary

Unfortunately, my stay at the Marmara Hotel in Budapest was not nearly as good as I was expecting. Apart from the exceptional service checking me in and also in answering a few questions that I had, I felt unsatisfied:

1) The property was dated and needs a facelift.

2) The toilets did not flush properly, creating an inconvenience, which was very irritating.

3) The paid Breakfast was skimpy, had very few items to choose from and the staff not personable or welcoming. Their hours for Breakfast are also too short, only 3 hours whereas in the other 4 hotels I stayed in while in Europe, the hours were longer by at least 30 minutes.

Lastly, I went to get a cup of Coffee right at the 10am closing time and the staff had turned off the coffee machine and would not allow me to get a cup of Coffee. Totally unbelievable and in every other Hotel I stayed in, they did not start the closing process until every guest had finished Breakfast..

Self

10/10

Exceptional

20 Jul 2026

Mark

Lovely hotel centrally located.

Friends

8/10

Excellent

06 Jul 2026

Edward

The air con unit dial was broken so I couldn’t see if I was on the lowest temperature. The air con needs an upgrade I think as not very powerful.

Also, as a tip you must leave one of the key cards in at all times or the fridge will go off.

Staff were very courteous and helpful at all times. Breakfast was the standard you would expect in Europe.

The room was extremely clean and quiet. A comfortable bed too.

I thoroughly enjoyed my time at the Marmara hotel and Budapest.

Family

8/10

Excellent

25 Jun 2026

Heather

Lovely reception area with most staff there being very helpful. A couple looked rather uninterested in the guests.
Perfectly pleasant bedrooms, excellent breakfast. Slightly lacking in a personal touch but then it is quite a large hotel. Well-situated.

Friends

10/10

Exceptional

21 Jun 2026

Lihai

Nice Hotel, Great Location close to the metro

Partner

6/10

Pleasant

05 Jun 2026

Jeffrey

Needs updating. Toilets don’t flush well. Towels are very poor quality. But otherwise average accommodations.

Business Self

10/10

Exceptional

18 May 2026

Bradley

Very quiet and close to transportation hub and many restaurants. Laundry near by.

Self

10/10

Exceptional

14 May 2026

JOHN

Great location near key sights and historic city center. Quiet side street, with spacious rooms and breakfast buffet.

Self

10/10

Exceptional

27 Apr 2026

Gail

Not the biggest choice..... but all ok

Family

10/10

Exceptional

27 Apr 2026

Valeria

It was great with a lot of options of food

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Silvio

Definitely a place to reconsider staying whilst in Budapest!!

Self

8/10

Excellent

25 Mar 2026

Prasenjit

Location is amazing.Staffs are polite and friendly.Only comment is our room had some kind of weird smell all the time.

4/10

Poor

23 Mar 2026

Zara

The bedsheet looks use, I see so many hair in it. Missing towels

Self

10/10

Exceptional

16 Mar 2026

ISTVAN

quite, close to metro

Self

4/10

Poor

14 Mar 2026

Gina

Room wasn’t cleaned properly, we found rubbish and make up under the bed, stains on the carpet and it was thread bare.
Breakfast staff were extremely rude, they took our full breakfast away when we went to get a coffee. Then they were rude when we went to get another breakfast. Limited breakfast choice.
There was a shop and a couple of bars nearby but hotel was too far out of the centre.

10/10

Exceptional

26 Feb 2026

Yasin

Room was clean and well kept, all staff were polite and helpful. Couldn’t have had a better stay. Thank you all.

Self

10/10

Exceptional

23 Feb 2026

FR J C

The room was always clean and the breakfast abundant.

Self

10/10

Exceptional

19 Feb 2026

Claire Alexandra

Friendly and helpful staff. Clean and well equipped room. Lovely continental breakfast and good base for exploring

Friends

10/10

Exceptional

18 Jan 2026

Maryanne

Great location, friendly staff, comfortable room, nice breakfast.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Miklos

Good location, nice and helpful staff

Self

8/10

Excellent

13 Dec 2025

EMMA

Stayed for 2 nights to visit Christmas markets. The entrance to the hotel was clean and smart. We were too early to access our rooms, however we were able to leave our luggage to explore the city. Hotel is in a good location. Not too close to the centre so its noisy but an easy walk to the markets or if you'd rather ,the are transport options very close by. Good Irish pub on the corner, but an even better ,ridiculously cheap Asian/ Hungarian restaurant 2 mins walk away.
Check in was quick and easy. We were on the top floor. Our room was clean, the shower had excellent pressure/ heat and the beds were super comfortable! Fantastic nights sleep. There was a strong smell of drains in our friends room, however this was manageable with opening windows foe a short time. Don't think there was anything the hotel could do about this as noticed the smell walking around as well. Also no milk/ sugar with tea/ coffee in room, which was a bit of a nuisance.
Breakfast. If you want a good selection GO EARLY! Breakfast is 7-10am. We went down at 9am first morning and there was very little left and wasn't replenished. Following day we were down by 8.20am and there was plenty of choice.
Overall a decent hotel with a good night's sleep.

Leisure Friends

10/10

Exceptional

18 Nov 2025

Florina

best stay and such a multicultural staff!
florina and dr ravella!

6/10

Pleasant

11 Nov 2025

Peter

the room requires regular maintenance to keep the customer safe.

Leisure Family

10/10

Exceptional

09 Nov 2025

Liset

Very clean room, nice facilities, friendly and helpful staff

Leisure Family

10/10

Exceptional

24 Oct 2025

William

Very nice hotel, and a great location just a few minutes walk from the Nyugati train station.

Leisure Self

10/10

Exceptional

14 Oct 2025

Mary

This was the second time we stayed here. Very friendly and helpful staff. Clean rooms. Well maintained.

Friends_and_family Family

8/10

Excellent

14 Oct 2025

AURORA

Ubication excellent, clean room

Leisure Family

8/10

Excellent

29 Sep 2025

Rigoberto

Just too young the stuff at the rest

Leisure Family

6/10

Pleasant

21 Sep 2025

Isabelle

Not a Four Star Hotel

If you are expecting a 4 star hotel you are in for a shock. The hotel is in need of an update. Switches fall off, the door to the bathroom required an extra push to shut, and the internet was terrible. My daughter had trouble flushing the toilet because the switch required too much strength. We had a deluxe room but her standard room had a pitifully uninviting shower and toilet. On the plus side, the breakfast was not bad, and the location was nice. I wouldnt stay here again.

Friends_and_family Family

10/10

Exceptional

19 Sep 2025

Michael

We had a lovely stay, staff were friendly and helpful, breakfast was good, 15 min walk to main centre, would recommend.

Leisure Partner

10/10

Exceptional

08 Sep 2025

jason

Top hotel *****

Great stay , very welcoming , helpful staff , really clean , very quiet , great breakfasts , perfect location for the tube and red tour open top bus

Partner

8/10

Excellent

04 Sep 2025

Damian

Excellent area to stay in. Easy transport links. Excellent staff. Breakfast is very Hungarian 😁. Very good rooms, comfortable. Top place to stay when visiting. Highly recommend

Leisure Family

4/10

Poor

03 Sep 2025

Sheeja

What I liked was the location. But the staff could have been helpful during check-in process. Also I was surprisingly charged 100 Euros as deposit which wasnt mentioned anywhere during my booking process

Leisure Self

10/10

Exceptional

22 Jul 2025

Chris

Room with a view.

This was a return visit to the hotel having last been 3 years ago for my birthday. This time we were there for my wife’s birthday. As before the hotel was welcoming and comfortable and a I’d upgraded to a room with balcony which was a bonus. A lovely touch was a note from the hotel wishing my wife a happy birthday and accompanied by a bar of chocolate. A lovely surprise.

Partner

6/10

Pleasant

10 Jul 2025

Susan

Major internet issues

While this hotel was located walking distance to the river, Margaret island, and many food and shopping opportunities. There was a major issue with internet connection which other guests also said they had. It made an otherwise good hotel lose better ratings. Frustrating that in 2025 cannot connect adequately to even email from room. TV was not usable either as the internet hook up to Youtube did not work!. TV channels were few and fuzzy. Both attached photos show circles of trying to connect and it not happening. This was for my entire 5 night stay. I told reception who said it would be reported and that there were issues a few weeks ago but were solved after switching providers. It was not solved. Very disappointing.

Self

8/10

Excellent

06 Jul 2025

Carolina

Beds are too small and not comfortable enough. The area is good, easy to find restaurantes and to get anywhere.

Leisure Family

10/10

Exceptional

05 Jul 2025

Zayn

Safe and clean loved it

8/10

Excellent

30 Jun 2025

cherine

With dining there too much to the same foods around not much choices for fish eaters

Leisure Friends

2/10

Poor

01 Jun 2025

Olena

Stuff it’s the only good thing about this “hotel” feels more like a hostel with a terrible smell inside the room - you can’t even make a tea because the it smalls so Badly!!! Pillows are old you can have a feeling some bugs can come out at night - street is busy and loud - at 4amI was listening conversation and had sigarets woke in my windows

Self

8/10

Excellent

23 May 2025

Verified traveler

Everything on TV is translated to hungarian. How come there is no english? Since most of the visiting customers are not locals, it is expected to have english stations. In summary, nothing to watch on the Tv. Couldnt be worse. Better to cancel the tv from the room.

Self

10/10

Exceptional

20 May 2025

Javier Enrique

Great place to stay. Everything is within walking distance.

Leisure Self

6/10

Pleasant

10 May 2025

Christopher

Nice hotel. But get up early for breakfast.

Room was small but adequate. Shower is amazing. Breakfast room too cramp and disappointed on second morning when the offerings were sparse.

Friends_and_family Friends

8/10

Excellent

06 May 2025

Rodney

It was adequate for my requirements and I may stdy again

Leisure

6/10

Pleasant

01 May 2025

Ramsey

Nice hotel rooms are very small but the location is great

Business

8/10

Excellent

07 Apr 2025

Shui Han Viola

Fast check in and good breakfast

Leisure Family

6/10

Pleasant

21 Feb 2025

Fatima

We had two bedrooms. One bedroom was simply smelly (sewage) and in the other bedroom the glasses and mugs were dirty. The rooms are beautiful but need to be better cleaned. Breakfast was good but tables had dirty items on them.

Leisure Family

2/10

Poor

06 Feb 2025

Hamza

They have no internet at the property. You will only get wifi in the lobby in the mornings, even then it is extremely slow. The staff know this issue, but pretend that the issue does not exist - they laugh about it. Extremely unprofessional. I was staying for work, and needed to use Wifi and not have to use data roaming. The AC does not work, it spits out hot air only, the thermostat is broken. Towels provided had marks on them, the bed sheets were not done properly. Do not understand why this is a 4 star hotel.

Business Self

10/10

Exceptional

02 Jan 2025

Priyanka

Nice location near to public transport and good hotel staff.

8/10

Excellent

31 Dec 2024

Megan

Great location, great to have two bathrooms in our family room. Comfy beds.

10/10

Exceptional

16 Dec 2024

McKinlay

Would absolutely recommend!

I had a really positive experience at Marmara Hotel!!! I was on a trip with my mom, grandma, and sister and our rooms were comfortable, clean, and connected by an outer door so even though we didn’t have the same room, we had a shared space which was really nice! I was very impressed with the staff at the hotel!!! They helped me get a ride to the airport scheduled in advance and were very responsive and helpful about that. The hotel was also a great location that made walking to everything very feasible!!! We arrived before check-in time so our rooms were not ready but they allowed us to store our luggage which worked perfectly. Would absolutely recommend others to stay here!!!

Friends_and_family Family

10/10

Exceptional

06 Dec 2024

Natalie

Quiet area, but walkable to most tourist points.

Leisure Family

10/10

Exceptional

19 Nov 2024

Michelle

I really enjoyed my stay at Marmara. The location was great. The rooms are small, but clean. Bed and bedding was very comfortable. Glad i could open the window for freash air. Staff was all friendly and helpful. I recommend

Leisure Self

10/10

Exceptional

17 Nov 2024

Alexander

Good location, comfortable.

Leisure Family

10/10

Exceptional

14 Nov 2024

Mitchell

EXCELLENT STAFF, very attentive and helpful.

Leisure Self

8/10

Excellent

12 Nov 2024

Janet

Lovely hotel with friendly, helpful and professional staff.
The hotel is in a great central position in the city but the street where it’s situated belies the lovely interior. I wouldn’t recommend the breakfast; limited buffet style & not particularly appealing but there are lots of nice diners and delis close by to make up for this.
Really enjoyed my stay and would use this hotel again

Leisure Friends

10/10

Exceptional

26 Oct 2024

Michael

Great friendly and helpful staff

Leisure Self

8/10

Excellent

24 Oct 2024

Marion

Well located hotel for sight seeing in Budapest. Would stay again. Walkable to many sights including parliament, St Stephen’s and opera house. Well situated for public transit. Quiet hotel, helpful front desk staff.

Leisure Self

8/10

Excellent

10 Oct 2024

Frank

Marama Hotel Budapest

Good location handy to public transport. Plenty of options for dining in area. A few blocks back from major tourist spots but easy to access by tram or a few minutes walking. Staff very helpful.

Partner

4/10

Poor

06 Oct 2024

Peter

No maintenace staff available for room repairs

6/10

Pleasant

02 Oct 2024

Jeffery L

Really wanted to like this hotel more but on two days did not get room service - towel service, refresh room. Contacted front desk and they were responsive. We did not take breakfast buffet b/c at 15 Euro found that a little pricey. Room was fine. Internet speed in stone age - slow. Surely a modem-router-4-5 G upgrade is needed. Close to the Nyugati train station and you can walk to hotel however get your walking directions before arriving because there is NO tourist information counters at the train station. The tram yellow 4/6 will take you anywhere in this lovely city.

Partner

10/10

Exceptional

20 Sep 2024

Fiona

The hotel is in an excellent location and is close to the centre of the touristy area. The hotel's facilities were good, only thing that could have been improved is it had a mini fridge to store things. Staff are really friendly and helpful too.

Leisure Family

10/10

Exceptional

17 Sep 2024

Miguel A

Easy to access Budapest Nyugati PU train station and you can walk to all the Badapeat center & historical sites.

Business_and_leisure Family

10/10

Exceptional

31 Aug 2024

Elizabeth

Very comfortable and clean.

8/10

Excellent

30 Aug 2024

Ursula

Location was convenient.

4/10

Poor

25 Aug 2024

Susan

Internet in room didn’t work. Staff did nothing.
Our rooms were not cleaned. Bathroom was never cleaned.
Front desk were not knowledgeable.

6/10

Pleasant

25 Aug 2024

george

Breakfast

Leisure Friends

8/10

Excellent

14 Aug 2024

Jessie

Great location, breakfast not much to offer.

The hotel is in a great location for access to the best parts of Budapest. The breakfast was average, not much choice and fairly bland. The aircon in our room was very welcome and the shower was a great size.

Friends_and_family Family

10/10

Exceptional

02 Aug 2024

Gabriele

Convenient location

Quiet, clean, attractive room with comfortable bed and clean modern bathroom on the 6th floor. Convenient location. Short walking distance to Nyugati train station and Budapest Metro.
Buffet-style breakfast was very good, convenient and worth the price.

Self

6/10

Pleasant

27 Jul 2024

Maximilian

Overall ok, but the cleanliness of the rooms and bathrooms needs improvement.

Leisure Family

8/10

Excellent

09 Jul 2024

christopher

Comfort and convenience

Location is great - area is quiet , close to public transport without the noise. Staff were helpful. Room was clean, but air conditioner a bit noisy and inefficient. It was great value for money but the parking charge was a bit high. I would stay there again if I have the opportunity.

Self

8/10

Excellent

03 Jul 2024

John

I wouldn't avoid this hotel

I liked the location and the underground car park is brilliant. The room was a good size as was the bathroom with good toiletries. Breakfast was good and it had a good start time. Staff spoke good english and were nice and helpful. The bed, bedding and pillows did not suit me. I thought they were uncomfortable. I lost an item and looked under beds and behind drawers, areas that were lacking in the cleaning department. Otherwise i would stay again

Friends_and_family Friends

2/10

Poor

02 Jul 2024

wajma

The air conditioning did not work and it made the loudest noisy all day and night! You were also able to hear sounds from other rooms, the hotel tried to mask it by playing music in the hallway but it didn’t work.

8/10

Excellent

09 Jun 2024

Samantha

Good points:
Check in staff very welcoming.
Good location - walking distance to metro, tram and some main city sights (Budapest is beautiful!).
Kettle, tea/coffee and fridge provided.

Not so good:
Mattress was very worn - one side of the bed completely caved in and very uncomfortable.
No mattress protector so felt less clean.
Towels very small and a bit worn.
Room quite warm and air conditioning not very powerful.
Attention to detail poor - broken shower hose, soap in bathroom not refilled (completely empty).

Be aware when booking the Expedia uncheckes the breakfast add on if you select a non-refundable rate. This meant that despite thinking I had paid the extra for breakfast (had selected the add on), the hotel did not have record of this and wanted more money than it would have been pre-booking. Expedia denied this. I therefore went elsewhere for breakfast.

Leisure Self

8/10

Excellent

02 May 2024

Jennifer

Staff’s were very helpful

Leisure Friends

6/10

Pleasant

16 Apr 2024

Thomas

Noisy hotel

The room was unbearably warm upon check-in. After my complaint, the young man at the desk offered me a fan for the room which I gratefully accepted. The noise coming into the room from outside was the loud voices of people. At one point I was wondering if there was an insane asylum next door. This yelling, loud shouting , and children’s tantrums really marred my stay.

Self

8/10

Excellent

11 Apr 2024

Kim

A very convenient property to Budapest Nyugati station- staff are warm and welcoming. Large opening windows for lots of fresh air. Breakfast was included and very good

Leisure Self

8/10

Excellent

08 Apr 2024

Nora

Good location for transportaton, shopping, and dinning.
Good breakfast served
Mattress not good. Some towels torn.
Overall is good

Leisure Family

10/10

Exceptional

30 Mar 2024

Debra

Great value hotel in a really good location.

Rooms are comfortable clean and spacious with plenty of room for storage. Reception staff are friendly and efficient. Rooms are maintained daily. Breakfast is great with plenty to choose. Location is brilliant. I’ve stayed here twice now and would definitely recommend it.

Partner

6/10

Pleasant

02 Jan 2024

Gloria

The front reception staff were very friendly and accommodating. The hotel is located in an area where you can walk to many tourist sites, cafes, and shopping areas. 10/10. So, the room was not clean, the toilet had a paper seal that it was cleaned. I removed it and the bowl had poop, and urine drippings on the seat and hair. The shower has green something on the tile and glass doors. The towels were about 15 years old, and we're very stained. The sheets were very old and thinning out. The bed cover and decorative pillows were torn and also old. They could not hold the shape. I removed them off the bed. The walls had markings on it, all over. The refrigerator had old crumbs inside and it was dirty. The safe in the room was not secured to the wall or anyplace, you could pick it up and walk away with it. The bolt to the door was missing, a hole in the door. I debated leaving, however we had so much luggage and had already began to unpack. I'm sure if I would have notified the front desk they would have taken care of the issues but I didn't want to be the type of guest that complains. At the same time I could have given them the opportunity to clean the room. The hotel is nice, perfect location. I do recommend staying here, but do check your room before settling in.

Leisure Partner

8/10

Excellent

21 Dec 2023

Andy

Great Christmas market trip in a central location

Great location for sight seeing. Friendly staff.

Partner

8/10

Excellent

12 Dec 2023

Sarah

The staff at the hotel couldn't do enough for you, each and eveyone was lovely. The room was lovely, but had a damp smell (which you only smell upon entering the room) We also had a leak in the bathroom ceiling which may have explained the smell (as it didn't look new) However, would not stop me staying at the hotel again or even putting a bad review in as other that that, I could not fault the hotel or it's staff. Breakfast was lovely, it was a bout a 20 minute walk from the city centre, but again, this didn't put me off the location, as it was a nice walk and the bus stops were near by too! I can reccommend Matula Bistro accross the road, a lovely little bistro and reasonably priced too! Would strongly reccommend this hotel to others and Budapest in itself.

Leisure Family

8/10

Excellent

02 Dec 2023

Nicola Jane

Great location for train station. Easy walk to Parliament, Margaret Island and river. Also not too far from main areas of the city.
We were there for the Christmas markets, which were interesting and enjoyable. The weekend was very busy.
Our room was clean, beds were comfortable, the bathroom was a little dated but the hot shower was great. There was plenty of food for breakfast. Staff were helpful and friendly.

Leisure Family

10/10

Exceptional

23 Nov 2023

Jael

We travelled with an under 1 year baby as a family. Nothing to complian about. Friendly staff and spacious rooms. Thank you for your service.

Leisure Family_with_children

10/10

Exceptional

21 Nov 2023

ANTONY JOHNSON

5 star

Amazing stay with good room and amazing location with grear connectivity.

Partner

10/10

Exceptional

19 Nov 2023

Verified traveler

Хороший отель

Отель явно подустал, неплохо было бы освежить ремонт. Но местоположение хорошее, центр города, рядом метро и торговые центры.

Friends_and_family Family

2/10

Poor

17 Nov 2023

Carmen

The hotel is old and needs a renovation and deep clean. Our room wasn’t cleaned for 2 days and we had to keep going down to reception to ask them to send someone to clean it. The lighting I’m the room was very poor. I will definitely not stay in this hotel again. It should be rated 2 starts maximum.

Partner

10/10

Exceptional

29 Oct 2023

William

Excellent area clean and very good value

Leisure Friends

10/10

Exceptional

30 Sep 2023

Aaron

The reception was super helpful!

Leisure Self

8/10

Excellent

30 Sep 2023

Allan

Staff are excellent. Room size is little under size for a couple, some room features are weird, for example: the chair under the desk can’t be moved out for seating, the water stopper for the sink can’t be use due to too close to the wall, but all these are minors. Overall this hotel is good. Recommend.

Leisure Family

10/10

Exceptional

17 Sep 2023

Reba

Nice break in Budapest. The hotel was nice staff were friendly. Good selection of Breakfast. The rooms were cleaned every day. The area was close to all amenities and attractions

Leisure Family

8/10

Excellent

08 Sep 2023

Erika

The staff is wonderful, always cheerful, and always helpful

Leisure Self

8/10

Excellent

06 Sep 2023

Yared

Great experience. Staff very friendly and helpful and attentive. Would recommend to others

Friends_and_family Family

10/10

Exceptional

05 Sep 2023

Alvin

Clean except for little mold on bathroom sliding glass door. Good bkft, including scrambled eggs, bacon, sausage, hash brown, fruits, coffee, pineapple nectar, cereal bowls, croissants, toasted bread, capucchino, 2 double beds, TV, wifi, shower, toilet. Good value for price and close to dining and shopping.

Leisure Partner

4/10

Poor

30 Aug 2023

olga

Run down and dirty. The staff were nice and accommodating but couldn’t make up for the visibly dirty walls, whisper of an AC and rock hard mattress. Don’t let the pretty updates fool you: it’s like putting lipstick on a pig.

4/10

Poor

26 Aug 2023

Beth

The hotel is in need of repairs and updating. Water leaks from ceiling A/C, shower had mold/mildew in the tile grout and around the outside perimeter. Towels are super thin, small and had holes in them. Fire alarm went off several times during our first night due to A/C issues.

All but one staff member were friendly. They scheduled an early AM airport shuttle for us which did not show up. I called for my own taxi which was quick to arrive

Leisure Family

4/10

Poor

25 Aug 2023

Isis

The hotel has old rooms ,old mattresses , old towels, pillows, i needs. Renovation, the rooms. Were not clean, the towels and bedding sheets had stains on them , some of the rooms have street view those were ok, but the rest of tge rooms are not, if you book through any platform you can't cancel your booking. The air conditioning had a very loud noise. Unfortunately it was disappointing

Business_and_leisure Family

6/10

Pleasant

23 Aug 2023

Ali

Humidity was over the average, and the Wifi internet was terrible so I had to use my cell phone data.

Leisure Family

2/10

Poor

09 Aug 2023

Arif

Very dirty rooms no bedside tables broken. Carpets dirty No help from the staff

Leisure Family

2/10

Poor

08 Aug 2023

Bryan

The Hotel was contaminated. The Hotel staff was threatening. The environment was contaminated and I was possibly illegally drugged at this Hotel.

Leisure Self

8/10

Excellent

11 Jun 2023

Margaret

The room was a good size and the bed was comfortable. All clean and in good condition. We would have liked more variety of breakfast rolls, particularly whole meal ones. And please, no washing of towels unless they are put on the floor - such a waste of resources.

Partner