Name: Mercure Banbury Whately Hall Hotel
Address: 17 - 19 Horse Fair Banbury Cross, 17-19, Banbury, OX16 0AN, GB

8/10

Excellent

24 Jul 2026

Christine

I enjoyed my stay. The Hotel was close to town, so was able to walk there. Breakfast was okay, the bar area and lunch were very good.

6/10

Pleasant

22 Jul 2026

Julie

A warm welcome & the room was comfortable. Bedding & towels lovely, but carpet could have done with a vacuum. Food was great & staff lovely.

10/10

Exceptional

22 Jul 2026

Kevin John

Room okay, breakfast very good. Staff made us welcome 👍👍

8/10

Excellent

20 Jul 2026

Denise

Room was very warm only small fan, clean room.
Staff were very friendly and helpful , food was great, bar needed more choice of drinks. would def stay again.

8/10

Excellent

19 Jul 2026

Gerry

Could do with aircon in the rooms. Otherwise a pleasant stay and in great location.

Partner

8/10

Excellent

19 Jul 2026

Adrian

What a lovely old building. Loads of character and good outdoor seating area too. Breakfast was good with plenty of choice.
I had to ask for soap dispensers to be filled. That should have been checked but they remedied it quickly. I would stay again.

Self

10/10

Exceptional

18 Jul 2026

Carmen

Last minute booking, stayed for 3 nights and was not disappointed. Place of character and charm.
Check-in staff member was extremely helpful and considerate with view of allocating a room that met the physical disabilities and needs associated of the person accompanying me.
Room was large, clean and functional. Stayed during heat wave and a fan was supplied without having to request one. Staff greeted us in the mornings on arrival for breakfast and were accommodating.
Handy for all amenities as situated centrally in Banbury Plenty of choice with breakfast. Hotel situated in beautiful grounds, very picturesque.
Plenty of car parking which was a necessity when choosing a venue for us.
Would definitely recommend and would love to stay here again

Family

6/10

Pleasant

18 Jul 2026

Helen

Breakfast was poor. All the cooked items looked unappetising. Skin on baked beans, greasy badly cooked bacon. Croissants hard

Partner

10/10

Exceptional

15 Jul 2026

Tracey

Stay each year
Lovely stay and really clean rooms
Comfortable beds and great service
Great breakfast and staff nothing is any trouble

Thank you for a wonderful stay again Whately hall
great stuff 🌟🌟🌟🌟🌟

Family_with_children

10/10

Exceptional

12 Jul 2026

Md

Nice

Partner

10/10

Exceptional

12 Jul 2026

Mark

Excellent stay would definitely return, staff really helpful asked for some bread for toast and the staff went and toasted it for us and brought it to table, great service

Partner

2/10

Poor

12 Jul 2026

RAMANDEEP

WiFi absolutely awful. Rooms are dilapidated, even the refurbished ones, stains on curtains, handle feel off the bathroom door. The hotel has an eerie feel. It was pretty scary getting in the loft that had seen better days. The rooms were unbearably hot and no air conditioning, wasn’t worth the money and we bookies for the character, but it’s a run down hotel that needs fully closing and refurbishing.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Tony

Room was comfortable, and so was the bed. Bedroom doors are designed to self-close with a thud, so you are disturbed while trying to go to sleep and again early in the morning. Breakfast sufficient but unremarkable. Quite wide variety of tea, but only Earl Grey (which I don't like) and decaff among \"real\" teas, all the others being peppermint, green, lemongrass, various flowers, etc.

Self

2/10

Poor

12 Jul 2026

Scott

The room was hotter than a sauna, impossible to sleep.

It had obviously been very hot for a long period heat emanated from everything even the bed and pillows.

Didn't sleep at all and ended up sleeping in the car.

Partner

6/10

Pleasant

08 Jul 2026

HEATHER

Lack of air conditioning. Room was small for a 4 star hotel.

Partner

8/10

Excellent

06 Jul 2026

Philip

Location, friendly staff…no problems

Partner

10/10

Exceptional

05 Jul 2026

Marianne

A one-night stay, as had been my previous trips. Lovey hotel , not far from city centre. No complaints.

Partner

8/10

Excellent

02 Jul 2026

Emma

Excellent location and very good breakfast

Friends

10/10

Exceptional

01 Jul 2026

Mr perry

Amazing hotel lovely food

4/10

Poor

30 Jun 2026

Michael

Even though there was a heatwave,not enough effort was made to cool the the room,it was a sauna,
Not enough pressure in the shower meant the water just dribbled down the wall.
Was reported,nothing done

Partner

10/10

Exceptional

29 Jun 2026

Jan

Everything was great, a bit short staffed at breakfast so not much clearing up done and the radiators were on so it was boiling in the breakfast room.
Bathrooms have shampoo, conditioner and shower gel, although the conditioner was empty so take your own just in case.

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Kerry

Was a nice family suite, very clean, lots of space which was great as our child is a teenager so perfect. Shame the smaller room didn’t have a double bed rather than a double sofabed but that’s me being picky.
The bathroom was nice & clean. Did have an issue with the cold tap becoming cold (took ages) & the hot water became very hot very quickly.
I didn’t use the restaurant or bar so can’t comment.

Family_with_children

8/10

Excellent

27 Jun 2026

Lynn

Whatley Hall is a beautiful hotel, our room had been recently refurbished and was excellent, large bedroom with a large sitting room. The shower was really good and in general was extremely clean, however there was a clump of hair that had kindly been left by a previous guest on the wall in the shower, we reported it to reception but nothing was done about it! Bit disappointed!
Breakfast was good, everything that you needed all freshly cooked, would have liked a bit more fresh fruit.
The staff were okay.

Partner

4/10

Poor

26 Jun 2026

Mike

It was very hot when we stayed and had to keep the windows open. The street was noisy, the church bells rang every hour. The refuse truck woke us up early. The room door was dirty from dirty hands. Our tv did not work. Overall it is a very nice hotel that needs a few touch ups. The staff helped us with a fan but is was still very hot. Breakfast buffet was good.

Partner

8/10

Excellent

26 Jun 2026

DELUN

Everything is good ,especially the garden and free park,even though It’s hot the last 2 days,and no air-conditioner offered.

Partner

4/10

Poor

25 Jun 2026

kusha

A beautiful hotel with well‑trained staff, but I don’t understand how guests are expected to stay there without air conditioning on hot days like 23–24 June. I have stayed a couple of times and I genuinely like the hotel and the staff, but I believe the hotel should not operate during very hot days if adequate cooling is not provided.

Self

8/10

Excellent

21 Jun 2026

Emma

Beautiful building, lovely staff, nice showers, and decent breakfast with gorgeous outdoor seating in a beautiful green courtyard. Drawback: No AC at this hotel & no window screens means you can't keep the windows open at night.

Self

10/10

Exceptional

21 Jun 2026

Nichola

Beautiful character property in a great location. Room spotless, bed incredibly comfy and a great breakfast buffet.

Partner

6/10

Pleasant

18 Jun 2026

Adrian

Had to ask for room service should come with out asking
Breakfast not to bad overcooked
Room clean

4/10

Poor

14 Jun 2026

Libby

The room was really dusty. Found it really hard to find reception when entering from the back/side. There’s no signs inside as to where to go. Same with breakfast in the morning. There is no signs for restaurant. Even when you get there! The curtains were so poor, the room was incredibly bright until 10pm and then again at 5am. There are automatic lights along the corridor outside the rooms; so everytime someone walked past, it turned on and the light from under the door lit up the whole room. Would not stay again.

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Cheryl 'Beryl'

The hotel is dated in places but they do seem to be doing upgrades. The rooms are basic but have everything you need. The room did get a little hot at night so the fan provided was useful. The staff were amazing I cannot fault them in any way

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

David

Brilliant old hotel with comfortable beds and a great breakfast. Would definitely return if I was needing somewhere in that area to stay.

8/10

Excellent

08 Jun 2026

Belinda

The from of the building is very nice but the back down the very narrow entrance looks like an old nursing home or a once before block of flats. The lift needs updating. The room was nicely decorated and the bed was comfortable. Breakfast was between 08:00 -10:00 yet the fried eggs looked like they had been out for hours.

Partner

10/10

Exceptional

07 Jun 2026

Karen

Booked two rooms for ourselves and relatives for a three night stay. Staff were very friendly and helpful. The Hall is an old building with lots of character and has those little corridors running off in many directions which I find intriguing. Our room was clean and spacious. Bathroom was clean with a good size shower and quite modern. The windows in the building are the old style metal frame single glazing so we're difficult to open and you can hear outside noise so if you're a light sleeper I suggest asking for a quiet room at the rear of the property. The bed was very comfy but the pillows are a bit too hard for me.
The breakfast was in one of the big old rooms which makes it feel quite grand. Nice small selection of hot and cold for breakfast. There is a modern bar area that is also a dining room in the evening and there is a small sports bar off one of the many little corridors.
The hotel is just on the main road and the car park it at the rear which is accessed through a quite narrow tunnel so if you have an unusual large car you'll have to pay to park on the public car park at the front.
There are lots of restaurants and bars nearby to enjoy and it's is a very short walk into the town center.
The train station is only 15 minutes walk too so great location.

Family

8/10

Excellent

07 Jun 2026

Stan

Nice room.

Partner

10/10

Exceptional

07 Jun 2026

John

The staff were friendly and professional looking to make our stay comfortable.
The room was a good size, clean and comfortable. There was a good selection for breakfast which was a great way to start the day.

It’s a great place to stay and it had a car park for our hire car.

Partner

8/10

Excellent

06 Jun 2026

Neville

Very conveniently located

Partner

10/10

Exceptional

06 Jun 2026

David

Hotel has benefited hugely from some serious investment . Used the hotel for over 30 and it’s never been better . Slight moan about the gardens which looked like they needed some maintenance. Overall tho , very pleased .

Self

6/10

Pleasant

06 Jun 2026

Julie

The room was clean and the staff were helpful and friendly. We didn't have an evening meal as the reviews we read put us off a little but did have breakfast which was adequate although no buffet breakfast was available. The property itself l felt could do with a little TLC here and there ie paintwork seemed a little tired in places. It was very hot in the room although a fan had been provided. We only stayed for one night to break up a longer journey so it was fine for our needs.

Partner

2/10

Poor

01 Jun 2026

Katie

We stayed for one night in a suite booked through Expedia and unfortunately the experience did not meet expectations, particularly given the price paid.

We chose the suite because it was advertised as having a separate sitting area and complimentary WiFi. However, the room did not appear to have a genuinely separate seating area as described, and we were not provided with any WiFi information on arrival.

There were several maintenance and cleanliness issues, including a broken and unstable table, an empty shower gel dispenser, an unpleasant odour coming from the bathroom, and a room telephone that did not work. We also attempted to contact room service at around 7pm and received no answer.

The sofa bed was particularly disappointing. Our child, who normally sleeps very well, struggled to sleep on it and we did not feel it was suitable for use as a child's bed.

The room was extremely hot on arrival, with the windows and curtains left open on one of the hottest days of the year. Despite putting the fans on immediately, it took a long time for the room to become comfortable.

The hotel itself felt tired and dated in several areas and would benefit from refurbishment and improved maintenance.

We were also disappointed by the breakfast arrangements. Information provided stated that weekday breakfast, including Mondays, was served from 7:00am. However, as it was a Bank Holiday Monday, breakfast did not start until 8:00am. This was not communicated to us at check in. Having bee

Family_with_children

8/10

Excellent

01 Jun 2026

Andrew

Room was clean and well laid out - was good value for a suite and second room was well separated from bedroom for separation between parents and child. Bed was fairly comfy and on a hot day they did everything they could to cool the room down - windows opened and fan provided. Windows opened to rear of hotel so was nice and quiet.

Dining room was nicely done out, breakfast was fine though only egg option on buffet was fried and not much selection in cereals or pastries. The teenage waiter looking at his phone most of the time also wasn't a great look.

Hotel was conveniently located and parking at back seemed secure, although entrance and spaces were a bit narrow.

Overall, I wouldn't go out of my way to stay here again, but if I needed to stay in the area I wouldn't avoid it.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Marion

A beautiful building just near Banbury Cross with a large carpark. It was only a short walk to the old town and through the shopping centre to the canal We enjoyed a modern well appointed large room with sofa and Smart TV in the main building. It was unfortunate that because we were in a corner there wasn't a view of the beautiful gardens. The dining room was contemporary and did have that view. The menu had something for everyone and the food was delicious and incredibly well priced. Portions were large and service great. A good buffet breakfast was available for a small extra on booking. Overall an excellent value overnight stay.

Partner

4/10

Poor

26 May 2026

Alexander

On the hottest day of the year our room had no fan, and the radiators in the dining room were broken so left on all day - unbearable! No plates at breakfast, no bread for toast, and all the juice had run out over half hour before the end. All in all, a very disappointing stay

Friends_and_family Friends

8/10

Excellent

26 May 2026

Mahesh

Charming historic building with character, but the stay fell short overall. The room was acceptable, though lacking basic comforts (no fan on a very hot day) and minor housekeeping issues (dusty bedside tables). Staff were attentive, but operations felt poorly managed - breakfast was inconsistent, with key items missing and a lack of clarity on what was available. The location in Banbury wasn’t particularly appealing, and access to parking was challenging due to a very narrow entrance. Outdoor areas also appeared poorly maintained. In summary, a beautiful property with potential, but the overall experience wasn’t memorable.

Family_with_children

10/10

Exceptional

25 May 2026

Alison

Excellent value for money

Partner

6/10

Pleasant

25 May 2026

Susan

I feel the hotel would benefit from a strict housekeeper. You get the feeling it run on a shoe string .I understand the building is very old ,but the carpets are dirty.The chairs had stains .( Not sure what it was. )Skirting boards were dirty. Shower and toilet badly stained.
The breakfast was fine . Plenty to eat. Young staff in the dining room very good.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Linsey-sue

The staff are lovely, breakfast has lots of variety and staying in the rooms is a treat. Thank you again for another great stay!

Family_with_children

10/10

Exceptional

23 May 2026

helen

Great couple of nights here . Clean , well maintained room . Very good breakfast at reasonable price. Hotel good location , central to town centre.

8/10

Excellent

22 May 2026

Anne

Room servicing could have been improved as no new bottle of water & carpet not swept .
Overall good value for money

Friends_and_family Friends

10/10

Exceptional

20 May 2026

Brian

Best low cost place I have stayed.
Boarding on luxury.
Well maintained room lots of space for all parts desk,bed ,shower, vanity and toilet.
Light and bright hallways and stairs.
Quiet, nice size tv (noisy bathroom fan) would be my only complaint.
Also great old feel to the reception area and comfortable lounge area.
Great breakfast with lots of options.
And all at a good price.
Walking distance bro other shops and places to eat.
Would definitely recommend

10/10

Exceptional

19 May 2026

Gavin

Room was very nice, recently upgraded by the looks of it. Location great and parking was free, just need to put your reg number in at the reception. Breakfast was great too, wide choice to choose from.

Self

10/10

Exceptional

18 May 2026

Claire

The room was basic but spotless. The bathroom toiletries were lovely. Everywhere had a fresh coat of paint and bathroom had recently been resealed everywhere so looked fresh / newly refurbed. Breakfast was in a nice room by the garden and quiet. Food was ok but I didn’t like the sausages. I heard them cooking eggs to order. Car parking was a blessing and staff were very friendly. Pillows could have been less hard. Location was perfect. Overall, a great little place to stay.

Family_with_children

10/10

Exceptional

17 May 2026

Phil

X

Friends

6/10

Pleasant

17 May 2026

John

Breakfast was good but the eggs were small and the yolks were hard
Shower was pretty good but needed a grab rail to help you in and out
The bedroom very clean but the duvet was too heavy now that it’s getting warmer made you very hot and uncomfortable.
Needs a phone in the bedroom . I’m disabled and needed to contact reception ,had great difficulty getting down two floors and back again when this could have been resolved over the phone

Partner

6/10

Pleasant

14 May 2026

STEVEN

Good location but the hotel itself was a bit run down. The bedroom was basic and the tele wouldn’t work. Uncomfortable bed and the pillows like rocks. My bedroom 71 was located directly by an access door to the floor and was noisy up till midnight starting again at 5:00am. Extremely noisy in general with people shouting down corridors in the night. Not a very relaxing experience after a long drive and a busy next day.

Self

4/10

Poor

14 May 2026

mark

Booked for a business trip for 3 nights
on the 2nd night i reported the wifi was at 0.06mbs which was unusable so was given access to the staff wifi, 3rd night i reported that was unusable as it kept dropping out. i was met with a shrug of the shoulders by reception and told they could get someone to look at it the next morning (Checking out that morning).

There are no fitness facilities available.

Self

6/10

Pleasant

14 May 2026

Adrian

Clean room but no room service till I complained the last day the room was serviced but left the door open so any one could walk in

Partner

8/10

Excellent

13 May 2026

Marilyn

Excellent position in centre of town with free parking. Good size room and friendly staff. Sunday Roast meal was very good despite us arriving near end of serving time. Breakfast adequate and enjoyed. Only problem was the lumpy pillows which were uncomfortable and so didn’t sleep very well.

Partner

10/10

Exceptional

12 May 2026

tony

Yes

Partner

10/10

Exceptional

08 May 2026

SUSAN

Good breakfast selection and efficient friendly staff. Nice room, not too hot which makes a nice change. Comfortable bed.

Partner

10/10

Exceptional

06 May 2026

Jacob

Beautiful hotel! The night manager could be nicer, but otherwise such a cool place to stay!

Self

6/10

Pleasant

05 May 2026

Lesley

Positives: The location and Parking are excellent. The Reception, and Bars are styling & Comfortable.

But, some communal areas are tired (example the entrance from the car park), the garden is overgrown in parts and its seems their are sraff shortages (the staff seem good, but under pressure).
There is building work going on, and there is evidence of this as you enter through the entrance from the car park. There is a very small lift and no sign for the stairs!

10/10

Exceptional

04 May 2026

Linsey-sue

The team are so helpful and polite. Nothing was too much trouble. I asked for a change of room and Kunal sorted it straight away. The breakfast was delicious and our room was lovely. We will stay again, lovely place

Family_with_children

2/10

Poor

30 Apr 2026

Matthew

Rooms are like ovens. Forget using this hotel if you can't sleep with heat. It's horrendous. No air conditioning, just red hot rooms with no air flow. Windows are thin and road noise is super loud. Avoid this place

Self

4/10

Poor

29 Apr 2026

Melanie

This hotel is ok. I stayed in one of the suites which was quite nice . I would have appreciated a small fridge which is fairly standard in most hotels. I was disappointed that my room was not cleaned during my stay . I stayed for two nights. The WiFi was not good in my room. Breakfast was fine but I had a pizza for lunch. This was distinctly average. Suspect the base was shop bought and who puts cress on a pepperoni pizza. Very odd. At check out I was given the option of leaving a tip. Very odd I have not come across this before . Nothing about my stay warranted a tip. I would have done if you had cleaned my room.

Self

10/10

Exceptional

27 Apr 2026

Bernard

Great location and a true to life oldie worlde 400 year old hotel. But with a truly modern twist. Where old accommodates new. Pleasantly surprised by the lovely foyer/rest area and dining and breakfast rooms. Such a great place to hold a venue such as a wedding, a milestone birthday or a family christening etc. The rooms are very clean with exceptional decor. En-suite bathroom with a good shower, all toiletriers supplied, along with fresh towels. Impeccable made beds, with tea/coffee making facilities. Along with a colour television. Makes for a home from home stay. Lovely rooms with modern decor, clean and inviting. Beds are made up to the highest standard. Tea and coffee making facilities. A lovely en-suite bath. With a walk in shower. Having toiletries and freshly laundred towels. The morning breakfast is a great start to the day, offering a full varied range, from ceareals, English breakfast with a choice of butchers seasoned suasages, fied eggs, hash browns, grilled tomatoes, back bacon, baked beans, mushrooms. Pastries, toast, marmalade, jam, honey. Fresh fuit, low calorie yoghurt, vegan/ vegetarian oat milks, low calorie crisps, tea and coffee, fresh orange and apple juhce. Friendly and attentive staff who make your staff who are always at hand and making sure your stay is an enjoyable one. This along with a good bar and a great restaurant serving food. Especially Sunday roast dinner a must to have, a lovely outside garden. To sit outside in those lovely hot sunny day

Partner

10/10

Exceptional

25 Apr 2026

Francesca

Our room in the Main building was spacious & spotlessly clean. Our greeting on arrival was warm & efficient. The free parking is ideal.
Well done & thank you to the whole team.

Partner

8/10

Excellent

24 Apr 2026

Valerie

Stay here regularly as Son and family live close by
Staff always friendly and very accommodating
Rooms been redecorated since last visit in March
Only complaint would be no working electric car charger points

Partner

8/10

Excellent

22 Apr 2026

MICHELE

The hotel is being renovated in areas and what is done is very nice. The only complaint I have are the pillows, they are so hard and not comfortable to sleep on.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Bev

Room recently renovated.
All clean tidy and new.

No issues.
Lovely gardens too

Partner

4/10

Poor

16 Apr 2026

Wendy

The room was not as we saw on the website, we didn’t have a garden view but a large wall, which made the room really dark, the carpet was stained, the breakfast was ok until my husband saw the chef put cereals spilt on the table back in the pots with the ones to be eaten , there was a big sign outside saying come and look at our refurbished rooms, we certainly didn’t get one

Partner

10/10

Exceptional

10 Apr 2026

Lesley

Didn't have breakfast. Very comfortable beds. Fire doors a little loud when closing.

10/10

Exceptional

07 Apr 2026

Derek

Had a lovely overnight stay. Staff were really friendly and exceptionally helpful. A really beautiful old building. Buffet breakfast was good. Had a very pleasant evening meal there too. Grounds were delightful. Stayed in one of their suites. Really spacious.

Partner

6/10

Pleasant

07 Apr 2026

Richard

Ok

8/10

Excellent

03 Apr 2026

Julie

Very friendly staff, excellent breakfast.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Gary

Ok, little bit tired looking some of the rooms, parking was really good.

Business

8/10

Excellent

31 Mar 2026

Sharon

We had a lovely room in main building, staff are so helpful & friendly, everyone has a smile on their face. Lovely cooked breakfast which set us up each day on our short stay. It's a great base to visit the surrounding areas.

Partner

8/10

Excellent

29 Mar 2026

Debra

Easy to find and fantastic big car park at the back of the hotel which was included in the price of our stay. Lovely warm room, comfortable bed and great shower. There was a good breakfast selection but staff didn’t interact with customers and didn’t clear our table once during our 2 day stay. I hate dirty pots around me!! Also no conversation with restaurant staff about alternatives for breakfast as only had fried eggs on offer at self selection. I asked for poached eggs and it took them over 20 mins to bring them to me. I asked twice how long they would be and was told there is a bit of a delay with my order as quite a few people had ordered them. Not sure why as it only takes a couple of mins to cook these!! Also hot food options were empty and had to keep asking for things which was a bit annoying. Overall our stay was okay and I would stay again.

Partner

10/10

Exceptional

22 Mar 2026

Richard

Within walking distance of shops, pubs and restaurants so perfect location with free parking.
We stayed in a very comfortable suite lots of space to relax and lovely view over the garden. Very quiet at night and a good selection of food for breakfast hot and cold. Will definitely stay again.

Family

6/10

Pleasant

22 Mar 2026

Rachel

Right in the centre of beautiful banbury. Good choice of cider.

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Robert

Clean room, slightly small. Central location with parking, not much to complain about!

Self

6/10

Pleasant

16 Mar 2026

Ben

No Hot water on the first evening was told by the male receptionist that they would 'do something for me' but nothing appeared and then told they will get it fixed, Rang that evening as still no hot water and was told to let it run for 5 minutes but still nothing. final morning lovely hot water, no apology until I told the receptionist how frustrating it was.
Room I stayed in had multiple issues including the mess on the ceiling, a broken slat in the radiator cover and a broken cover for the plughole in the shower that is quite a trip hazard

Self

8/10

Excellent

15 Mar 2026

Beverley

Lovely hotel we had a recently refurbished room which was great and refurbushment is still ongoing but didnt make any difference to us breakfast was good plenty of selection but cooked food could have been better

Partner

8/10

Excellent

14 Mar 2026

Jeanette

The staff were Uber helpful and professional.

6/10

Pleasant

13 Mar 2026

Anne

Central location but hotel is tired looking which is a shame as it’s a beautiful building

Self

8/10

Excellent

10 Mar 2026

David

Enclosed car park (free), nice breakfast and quiet rooms.

Self

10/10

Exceptional

08 Mar 2026

Stuart

Staff were very helpful, to all guests. observed some above and beyond by some staff members

Partner

10/10

Exceptional

05 Mar 2026

Michelle

Central location with local choice of eateries. Spotlessly clean, just creaky floorboards due to the age of the building.

Self

8/10

Excellent

05 Mar 2026

Mark

Room was comfortable and clean. In middle of town, handy for restaurants. Staff were helpful as always.

Partner

10/10

Exceptional

03 Mar 2026

Frederick

Very nice place

Friends_and_family Family

4/10

Poor

02 Mar 2026

Ellie

The hotel is lovely stayed twice before however I checked in and got given a room and the room had damage to a wall on the right side and then damp and wet on the wall on the left. Went down after taking photos and the receptionist was apologetic and swapped the room to another however the next room had damage to the wall.

Partner

10/10

Exceptional

01 Mar 2026

anthony

A lovely hotel, centrally located in Banbury. The hotel Inc reception, corridors and rooms were immaculate and fresh. Parking was readily available and free. We opted for the buffet breakfast option which was excellent value. All the staff were pleasant and helpful.
I totally recommend this hotel

Partner

6/10

Pleasant

01 Mar 2026

John

The room was really nice and clean but we hadto move because of noise and thw room we moved to was to hot and disturbed out sleep

Partner

10/10

Exceptional

28 Feb 2026

Brenda

Staff was brilliant, food was excellent and room was clean, another great stay. Thank you.

10/10

Exceptional

27 Feb 2026

James

Clean room, comfy beds, lovely place, nice staff

8/10

Excellent

25 Feb 2026

Debra

a fantastic price for 3 nights b & b.
Reception was friendly & when she noticed I had a broken arm she switched my booking from the main house to the 1970 something annexe as there was lots to sta in main house.
Initially.
I was dissapointed when I got to the room so the receptionist gave me the key to the original room to see if I liked it more. To be honest there’s no difference apart from lead windows with secondary glazing. Bathrooms the same. So I kept the annexe room as the stairs were too difficult.
To get to the lift you have to go outside then back in so that’s not ideal when it’s raining. But my room was by the lift so great location for my mobility.
Bed was only a double and I quickly we shed if booked two singles as we’re used to a king size -it was too small. It was comfortable .
Room has everything you need , tea coffee etc. They have toiletries on the wall in the shower & by the sink but the one in the shower was broken.
The sink tap was hanging off.
The soap dispenser & mirror needed a clean.
There was a desk with a hard chair but no single lounger chair like advertised. Could have done with that.
Room 116 had terrible banging when the heating or water system was on in the building. At night it was hard to sleep as it was so noisy.
I didn’t complain as I didn’t want the hassle of switching rooms.
Staff were fabulous.
This is a 300 year old building undergoing renovations. I could also hear the work on the Monday 9-5

8/10

Excellent

23 Feb 2026

John

Staff were very attentive, food was excellent and our room was great except the squeaky floors but in a very old house you expect that. Our bed was extremely comfortable and clean, we also got an upgrade so that was very nice. The only issue was ( and it’s not very nice to talk about) that there wasn’t a toilet brush in our bathroom and even though I asked for one it never arrived, this was our only issue but it did spoil it a bit for us.

Partner

8/10

Excellent

22 Feb 2026

Linsey-sue

Rooms had been renovated but if staying in the garden view part- it’s not part of the main mansion. Our garden view overlooked the car park- but the room was nice. Due to the ongoing works you would need to go outside to a separate building.
Receptionist very friendly as were the bar staff. Only thing is they close the bar a little early which is a shame. The Horton bar did open for the rugby but smelled of sewage.
The location is perfect, ample parking at the back.

Family_with_children

6/10

Pleasant

17 Feb 2026

Mehtab

Room lovely but very noisy with workmen in the common parts. Stairs blocked off and access was only by an old lift, signs not clear and was confusing how to get to my room. Not provided with door code for the main door from the car park and so was stuck outside.

10/10

Exceptional

16 Feb 2026

MOHAMMAD

Nice to stay

Friends_and_family Family