Name: Cotswolds Hotel & Spa
Address: Southcombe Chipping Norton Ox7 5qh, Chipping Norton, GB

8/10

Excellent

05 Aug 2026

Megan

We stayed in a studio which was perfect as allowed us to cook our own meals. Hotel bar was a bit tired and they were having trouble with their lines so hubby couldn’t get a pint, friendly enough service but nothing out of the ordinary.

10/10

Exceptional

02 Aug 2026

Neil

Really good sized room with a kitchenette, including a microwave, oven, and fridge.
Would have liked air conditioning, but the fan was ok. The room was clean, and well situated looking out to the golf course. The staff were all friendly and very helpful. It was a nice touch having a birthday card with a voucher for a free drink in the room on arrival, as we were celebrating a birthday.

10/10

Exceptional

01 Aug 2026

clare

Great stay again. The rooms are spacious and we had the pleasure of a golf course view room. Rooms are nice and clean.

8/10

Excellent

30 Jul 2026

David

The rooms were spacious and clean, although not exceptional (some of the furniture was a little flimsy) and could benefit from AC.
Obviously, there is a lot of building work being carried out nearby but not too intrusive.
Reasonable value for money.

10/10

Exceptional

30 Jul 2026

Leon

No issues

8/10

Excellent

29 Jul 2026

Mark

Great hotel, clean and friendly staff

6/10

Pleasant

29 Jul 2026

James

I don’t write many reviews but felt the need to for this hotel. This hotel is not a spa, you can have treatments but there is no spa! The room was unbearably warm and a cheap noisy fan was all that we had and it didn’t do anything, the bathroom had a terrible damp smell and if the door was open that smell spread into the room, hardly had any sleep. The restaurant staff were unhelpful we were told we went to book a table and told we could have half 6 or nothing basically so we had to take pizza out, and in the morning we went for breakfast that we pre paid for, we were asked for our names and ticked off upon arrival but while we were getting our self service breakfast a lady came up requesting my room number like I wasn’t supposed to be there with all the other guests looking over.

6/10

Pleasant

28 Jul 2026

natasha

Decent hotel but despite the name it doesn't have any spa facilities apart from therapy rooms, the name is very misleading

6/10

Pleasant

27 Jul 2026

Deborah

Room was clean and a perfect base for exploring. 1 tiny fan and no air conditioning as advertised! We had to go buy another large fan as was stifling even with both sets of patio doors open all night. Not the golf view promised but a building site. Would also help to advise customers you have longterm construction daily for 2 new blocks. Noise from deliveries of materials, lorries reversing, Externally the existing buildings need alot of care and repairs. Balconies falling to bits. Weeds growing 2ft tall in car park and by reception, overpowering the lavender. Golf course is tired and not well maintained, several rabbit holes by lake have wasp nests inside. No action taken.
Staff whilst polite do not have english as a first language and struggle, even refusing to order us a taxi to go to and from Chipping Norton for dinner.
As to how you qualify as a spa is beyond me, no pool, no sauna, no steam room, treatments have no timetable, other guests had theirs cancelled last minute.
Lots of room to improve, listen to your paying customers and stop ignoring us for weddings and events.

Family

8/10

Excellent

25 Jul 2026

Marc

Excellent room with a kitchen but needed more than 1 fan in this heat

10/10

Exceptional

25 Jul 2026

Emma

Lovely clean room with a view. Staff were friendly and helped us with all our enquiries. Breakfast was amazing, would definitely stay here again.

10/10

Exceptional

24 Jul 2026

Thomas

Clean room and bathroom, friendly staff, quiet and relaxing.

10/10

Exceptional

23 Jul 2026

Robin

Decent hotel located in the Cotswolds near chipping Norton with good amenities.

10/10

Exceptional

22 Jul 2026

Hans

.

10/10

Exceptional

22 Jul 2026

CHRISTOPHER

All good no complaints

8/10

Excellent

22 Jul 2026

Jason

We were issued with a Studio room, on the first floor overlooking a small section of the golf course, The size of the room for the four of us (two adults, two teenagers) was more than adequate! We had a kitchenette with fridge/freezer, oven, hob and dishwasher. Also the room included a very large dining table and sufficient space for us to move around in,
Overall the cleanliness and condition of utilities was excellent and well kept. On the negative side, the lack of air conditioning in the room was definitely noticeable, during our stay, Granted the weather was particularly hot that weekend (30 °C) and our west-facing room got really warm during the day. Luckily the large balcony was a nice retreat and the large doors helped to air the room out.
The double bed for the parents, was perfectly fine and comfortable, but the double pull-out couch that our teens (12 & 15) needed to share was was a bit small, cramped and uncomfortable; would have been better to have two singles,
Finally, there was indeed a lack of wardrobe space in the room, this could easily be improved upon, Otherwise, very happy with the hotel, the location with sufficient parking and the friendly staff. Would we stay here again? Definitely.

10/10

Exceptional

22 Jul 2026

Louisa

Very polite, friendly and welcoming staff member at check-in. She upgraded our room and put us near our family without us requesting and it made a lot of difference to our stay. Easy parking.

10/10

Exceptional

20 Jul 2026

Edward

Nice breakfast. Easy parking.

Partner

10/10

Exceptional

18 Jul 2026

ANDREW

Ample parking, clean and tidy facilities.

Friends_and_family Family

6/10

Pleasant

17 Jul 2026

Julie

Parking was good. Nice welcome at reception.

Friends

8/10

Excellent

17 Jul 2026

Susan

Enjoyed our stay, disappointed there was no air conditioning in room when it was on details on the room before we booked. We appreciated the fan but not quite the same as air con.

Partner

6/10

Pleasant

16 Jul 2026

Anthony

No lift to the 3rd floor, instead have a narrow staircase to navigate, not suitable for elderly or with suitcases

Partner

8/10

Excellent

14 Jul 2026

Bhavik

The experience was positive overall, characterized by a well-maintained environment and helpful staff, with the room also noted for its cleanliness.

However, it is important to note the absence of air conditioning, with only fans provided in the room. Additionally, elevator access is limited to the first floor, requiring guests to use a steep second flight of stairs, which may present a challenge for elderly individuals..

Friends_and_family Friends

10/10

Exceptional

14 Jul 2026

Jason

Great base to explore the Cotswolds from. Superb rooms, bar is not over priced and the facilities are excellent

Partner

10/10

Exceptional

12 Jul 2026

Elisha

Beautiful room, everything you need. Balcony was a lovely addition. Helpful staff

Partner

2/10

Poor

12 Jul 2026

Ollie

Staff all multicultural so don’t understand or haven’t been trained properly in the “spa”
Hotel setting,

Rooms dirty and need updating.

Food is bland and expensive, chef had learning difficulties and just kept shouting.

Staff actively turning people around so they couldn’t get in the supposed “ Ala Carte “ restaurant.

Food states from 12:30 but couldn’t get any until 6pm, walls and floors and thin so can hear everything.

Paid 6.50 for soup of the day and was served in a mug.

I stayed in a premier inn the night before and that was far better.

Don’t go here thinking it’s a spa hotel, there are no spa facilities at all.

Partner

8/10

Excellent

11 Jul 2026

Pamela

The room was very spacious and clean. It only missed air conditioning. Breakfast was excellent either way plenty of choices

8/10

Excellent

10 Jul 2026

Zoe

The room we had was upgraded slightly which was nice . The room cleanliness was lovely and clean and housekeeping staff need to be praised. The only issue I had was lack of communication with the emails I had been sending and not being answered and when they did and wrote a reply again no answer. Staff need better communication when emails are sent and also training on how to respond. The messages that I was sent last night from them basically made me out to be a liar . Due to this i wouldn’t stay here again .

Partner

8/10

Excellent

08 Jul 2026

Paul

The hotel is mainly for golfers but rooms are very adequate. For us it was just what we wanted nice quiet modern hotel .

Partner

10/10

Exceptional

08 Jul 2026

Zoe

Amazing view

10/10

Exceptional

07 Jul 2026

Sandra

Fabulous hotel, the Grand double room was amazing and felt like a real bit of luxury. We had breakfast both days and that was very nice. Helpful and friendly staff, all in all a great stay and I would recommend it.

Partner

8/10

Excellent

06 Jul 2026

Steve

Only problem we had was evening meal not the best did tell staff but very little reaction thought they might have a little more

Friends_and_family Friends

6/10

Pleasant

05 Jul 2026

Jackie

The room was spacious, although the staircase was very tight to carry even a small suitcase up. The beds were fairly hard and sprung and the pillows were extremely hard. The lock did not work on the balcony. But the staff at the reception desk were very nice.

Family

8/10

Excellent

03 Jul 2026

Sarah

Very nice property. Mostly clean but being a cleaner myself I feel the doors and shaving mirror in the room could have done with a dust. Nice balcony, nice comfy bed and linen. Quiet at night. Nice bar area with nice outside area & with good snacks. Good for visits to the Cotswold villages etc. would stay again.

Partner

10/10

Exceptional

02 Jul 2026

Anne

Welcoming and friendly staff.
Spacious bedrooms, nice layout with views over the golf course.
Good service in bar and restaurant.

Friends

8/10

Excellent

29 Jun 2026

Victoria

Good things, hotel was clean and the bed was comfy but it was quite noisy as it's primarily a golf course with a hotel added on. The bar was a little disappointing too. But it served our purposes so all good. be warned there's no air conditioning so it can get quite warm in the summer.

Partner

6/10

Pleasant

29 Jun 2026

Harsh

The hotel is good. With most rooms not having AC, it's an outdated hotel. The parking is ample and the golf view rooms are genuinely stunning. The breakfast was a big let down, there's a lot of cross contamination from non veg items with any type of veg items, with tongs being switched and easily used across all breakfast items it's kind of disgusting - this should be a massive focus to make sure that the breakfast does cater for all and doesn't cross contaminate. Staff overall are very helpful.

Partner

10/10

Exceptional

27 Jun 2026

James

.

2/10

Poor

25 Jun 2026

Carolyn

Hello, what is the customer service number for Hotels? Unfortunately we had to move rooms at 3 am because being bitten by small bugs. I would like a refund for this very uncomfortable stay.

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Nick

Great place to stay for golf. Well maintained and interesting course and comfortable accomodation. Nice bar and good food.

The only downside is no air-conditioning in the rooms or the bar which in the current heatwave is not great.

Friends_and_family Friends

8/10

Excellent

23 Jun 2026

William r a

Staff were very helpful and polite, easy parking and lovely clean room

Partner

8/10

Excellent

21 Jun 2026

Ali

Good stay, good breakfast, lots of parking

Partner

10/10

Exceptional

14 Jun 2026

John

The hotel was very clean. The staff were very welcoming and friendly.

Friends_and_family Friends

8/10

Excellent

12 Jun 2026

Gill

It was an easy place to stay for a night

Partner

10/10

Exceptional

09 Jun 2026

Mike

The facility overall is very very good. We were here for a wedding and stayed two nights. The rooms are spacious and the shower is fantastic.

My only (minor) complaints would be the room was very very warm and that the bar is incredibly expensive.

Would recommend 👌

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Joanna

We were disappointed with the meal and service on the night we ate at the hotel. We felt the menu had limited choices and we both had fish and chips and the fish was quite greasy. The service was limited as there was a large golfing group in the buffet area that needed to be dealt with, so perhaps it would have been better had they not needed all the staff to deal with them. The parking was great and plenty of room for many cars. The breakfast on both morning was good and plenty to chose from. The reception staff on arrival were helpful and whilst we were shown a double bed room they quickly changed it into a twin bed configuration that we had originally asked. We would stay again but maybe eat off the premises in the evening.

Friends_and_family Friends

8/10

Excellent

08 Jun 2026

Tina

Really enjoyed our night here for our anniversary. Room was bright, airy and clean and the hotel was very nice.
Breakfast was good with lots of choice.
One thing we did notice is that it does require some maintenance on the outside. Our room was on the 1st floor, with a small balcony. Although the weather was fine, we were unable to sit out there as there was too much sitting rainwater, and from looking on the ground up, the balcony edges were worn and looking tired/ messy.
Apart from this, was a very good stay, and would recommend to others.

Partner

4/10

Poor

07 Jun 2026

Zoe

Room was very old and outdated. Dust was on most surfaces. The walls were so thin. We were woken at 5:45am with a neighbour snoring and we could also hear when they used the bathroom! For a surprise 50th birthday stay it was very disappointing. Pictures on the web do not give a good representation.

Partner

8/10

Excellent

07 Jun 2026

Hiu

Friendly staff and clean room

Partner

6/10

Pleasant

06 Jun 2026

Alastair

I've stayed a few times, you get a decent stay, it's not magical, but it's decent. This time was less than my benchmark, but it was good for location, parking and price. I cant' complain too much.

Self

8/10

Excellent

28 May 2026

Louise

Stayed here for two nights. The room was clean and spacious. Good facilities in room but it was incredibly hot during our visit so a fridge in room would have improved our stay as no air conditioning but not many days in England you would need it. Breakfast was lovely, small but everything you could want. Evening menu was a bit limited and I probably would go somewhere else for an evening meal. The staff were all excellent, friendly and helpful.

Family_with_children

8/10

Excellent

27 May 2026

RICHARD

Helpful staff and an adequate breakfast.

Family

4/10

Poor

25 May 2026

Graham

Breakfast cold and poor quality of food

Partner

10/10

Exceptional

25 May 2026

Victory

The room was clean and spacious

Family_with_children

10/10

Exceptional

23 May 2026

Ellen

Lovely visit. Really lovely room. Few damages that had been bodged but didng effect safety or our visit. Nice food !

Partner

6/10

Pleasant

23 May 2026

Rodney

Tables in bar needed better wiping - but on the whole quite clean

Partner

10/10

Exceptional

21 May 2026

Rajeev

Lovely size room and bathroom. Clean and tidy. Excellent breakfast, perfect to start the day in the gorgeous Cotswolds!!

Partner

10/10

Exceptional

21 May 2026

Govindasamy

Location and property amenities are great, would love to stay again in this property

Breakfast is less variety for vegetarians, could be improved but overall fantastic experience

Thank you

Family_with_children

10/10

Exceptional

21 May 2026

Robin

A nice and reasonably priced hotel with decent rooms. Staff are always helpful and welcoming.
Rooms with a view over the golf course are great.

Self

10/10

Exceptional

21 May 2026

Nick

Hotel was fine breakfast disappointing.

Self

6/10

Pleasant

20 May 2026

Vanessa

The Junior Suite is an attic room with three beds and a sofa that turns in to a bed. The bathroom is amazing.

With bare white walls and only two orange chairs for colour it was very sparse. These chairs were placed to look straight out of the window and the view.

Our view was over a field that had the what looked like waste tanks and diggers.

To remedy the situation if the room was rearrange so that the corner sofa faced away from the bed. The television was put at the end wall, instead of in the middle of the room, it would make a dedicate lounge area more than just beds in the room. A feature wall with a good pop of colour really would make a difference.

Pictures on the walls would be a welcome addition. A standard lamp or table lamp in the living area and side table really would upscale this room and make it feel sumptuous rather than just an attic space with beds in.

I would be wary of booking this room as a suite as it doesn’t feel like one.

Just a bit of thought and design could make this room an amazing space

Partner

10/10

Exceptional

20 May 2026

Andrew

Didn’t have the breakfast

10/10

Exceptional

17 May 2026

Paul

Everything about this hotel was outstanding - easy parking, friendly reception, comfortable room with lovely golf course view, excellent dinner and breakfast - all thoroughly recommended.

Friends_and_family Family

8/10

Excellent

17 May 2026

Allyson

Room was amazing, plenty of parking, easy walking to Chipping Norton, clean space friendly staff at reception, choice of food for breakfast

Partner

10/10

Exceptional

08 May 2026

Elizabeth

Breakfast was excellent. Parking easy, room good but lots of stairs

10/10

Exceptional

07 May 2026

Sharon

Comfortable bed, plenty of parking, helpful staff and easy check in/out

Friends

10/10

Exceptional

07 May 2026

Lorna

This was a great place to stay. The staff were so helpful with everything! It’s so close to Blenheim Castle & Oxford.

Partner

10/10

Exceptional

05 May 2026

Rajan

Good breakfast. Helpful staff.

Family_with_children

8/10

Excellent

05 May 2026

Matthew

Excellent location, very accessible and reasonably clean!

Friends_and_family Family

6/10

Pleasant

04 May 2026

Jennie

Excellent value for very large 3 person room. Ive stayed before and always find this place a bit strange. Evening food options are limited. Reception staff could do with being more welcoming.

Friends_and_family Family

8/10

Excellent

04 May 2026

Joseph

Spacious room with outstanding cleanliness, quiet and comfort.
Sadly, not possible to use any of the spa facilities (pool, sauna) without purchasing a treatment and while I really did want a massage, the timings of treatments just couldn’t fit my schedule.

Self

8/10

Excellent

30 Apr 2026

Amy

Seem to have been upgraded to a studio which was a lovely surprised and so well equipped.

8/10

Excellent

30 Apr 2026

Nicola

Nice 2 night stay. Bedroom and bathroom were good sizes. A couple maintenance issues, showerhead needed changing as was rubbish and a hook on the bathroom door was missing. Breakfast was the normal buffet style, nothing exceptional but perfectly adequate. Had one evening meal in the restaurant which was very nice and a couple pizzas the next evening, again very nice. Hotel is in a good location for exploring the Cotswolds.

Partner

4/10

Poor

18 Apr 2026

Paula

Poor signage to hotel parking area, dirty stained carpet in bedroom shower so hot much difficulty reducing the temperature
Wedding party at the venue so disturbed frequently through the night by other guests
No soundproofing and lots of banging doors

Friends_and_family Friends

6/10

Pleasant

17 Apr 2026

Ian

Staff excellent, we’ve only given a 3 star because the beds were so bad!! We only ate there once during our stay as it was very average and the choice poor. Luckily we only used it as a base. Also it should be called a Spa as it isn’t one

Partner

10/10

Exceptional

17 Apr 2026

Craig

On the whole it was a very enjoyable birthday weekend for myself and my wife. One small comment to make is on the Saturday night we opted for the buffet as opposed to the à la carte. The choice and quality weren’t the best but ok, only then to find out when the time came to pay that the costs were the same for the buffet as they were for the à la carte! Bit naughty really.

Partner

10/10

Exceptional

15 Apr 2026

Janine

Easy parking , spacious location.

Self

6/10

Pleasant

15 Apr 2026

FRANCISCO

The room was clean but very basic amenities, not even a bottle of water could be found there. The staff was not knowledgeable at all when we were asking questions about the hotel and possible plans to do nearby.

Partner

10/10

Exceptional

13 Apr 2026

Adam

Easy check in. Room was bigger than expected.

View from the golf view room was stunning

Friends_and_family Family

8/10

Excellent

13 Apr 2026

Manuel

Yes

Partner

8/10

Excellent

13 Apr 2026

Suan

Breakfast fine / pineapple core not removed . Car parking was fine

Partner

10/10

Exceptional

11 Apr 2026

Kirsten

Great stay, room very clean, staff friendly and very good breakfast. Everything about our stay was very good - would definitely come back.

Partner

8/10

Excellent

10 Apr 2026

Gregory

Good points: Staff were friendly, accommodation was clean and tidy and food provision and bar was satisfactory.
Poor points: The room was pretty sparse and lacking any warmth or character as were the rest of the facilities. We didn’t try the Spa or Golf, so can’t comment on this. gym, sauna, hot tub type facilities (which I would be happy to pay for) are pretty standard in most ‘Spa’ hotels so I felt a bit cheated. Maybe should have looked deeper into the hotel facilities before reservation, but this was a quick decision. Anyway, overall rating is ok.

Partner

10/10

Exceptional

09 Apr 2026

Andrew

Staff were great, really polite, room was great and the golf course as well.

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

Rachael

An okay base to explore the Cotswolds. The grounds are beautiful and we were lucky with warm weather however the room was very hot and as on ground floor with only a door we couldn’t leave this open at night. The “spa” is only if you book a treatment, there is no pool or anywhere to relax.
There was a power cut on our second night meaning guests could not get food and only drink for an hour from bottled drinks. This was poorly communicated and guests were encouraged to go into Chipping Norton for dinner. This was disappointing given we had been out for the day and came back for dinner and wanted a drink without paying extra for taxis. Guests without cash could not purchase anything during the power cut.

Partner

10/10

Exceptional

07 Apr 2026

Yvonne

Small room, but very clean, every room has a balcony or terrace and staff are all friendly 😊

Partner

10/10

Exceptional

06 Apr 2026

Sapna

lovely rooms, friendly staff and great location

Partner

10/10

Exceptional

02 Apr 2026

Izzy

Ideal room so clean, lovely bathroom, bed is so comfortably and staff were lovely and friendly

Partner

8/10

Excellent

01 Apr 2026

Stephen

Breakfast was good. Parking excellent. Rooms large

Partner

10/10

Exceptional

01 Apr 2026

sean

Breakfast was fresh and easy parking

Partner

10/10

Exceptional

31 Mar 2026

Gillian

Clean, comfortable and lovely stay. Have stayed here a few times and have always had a restful, peaceful and stress free stay. Staff are wonderful, rooms clean, plenty of parking and convenient location. Thank you.

Self

10/10

Exceptional

29 Mar 2026

Donna

Lots of parking close by,room was clean and well equipped.Would definitely stay again.

Family

8/10

Excellent

29 Mar 2026

Magdalena

A lovely stay with very friendly staff. Really good midway place for exploring the area.

Partner

8/10

Excellent

27 Mar 2026

Amanda

Room was lovely. Lots of parking. Bar reasonably priced.

Partner

10/10

Exceptional

25 Mar 2026

STEVEN

Quite remote and quiet. Clean and the staff were pleasant, efficient and courteous. The restaurant offered a number of options in a picturesque location

Partner

8/10

Excellent

24 Mar 2026

Susan

Staff on reception lovely. When first entering the room the bedroom was clean but the sink looked like it had had coca cola tipped down it and not wiped down. Brown marks all over it. Had to wipe it clean befor use.
Staff member with blond light straight hair in the evening was lovely. Sunday 23rd and monday 24th march 26

Partner

10/10

Exceptional

22 Mar 2026

Sophie

Rooms were very clean and cosy, beautiful views and environment.

Partner

8/10

Excellent

19 Mar 2026

YASMINE

Great location, big car park and handy that you can park outside your block. Nice large room that was modern and comfortable with a balcony and large bathroom. Suggestion would be hooks on bathroom door and bedroom door as no where to hang coats. Also the bedspread and display pillows need to be cleaned. Apart from that, 4 mins to Chipping Norton and 8 mins to farm shop, would stay again. Good for kids as could have close rooms. Thought lift was excellent and interactions that we had with staff were great. Did not purchase breakfast.

Partner

10/10

Exceptional

18 Mar 2026

Glenys

My room was very spacious ,Clean and comfortable.
All the staff were very friendly and helpful.
There were not any shops near by as far as I’m aware
Didn’t use the gym so cannot speak on.

Partner

8/10

Excellent

16 Mar 2026

Michelle

Really friendly staff, sorted us Sunday dinner at last minute and served us in bar so we could watch football. Couldn’t fault it.

Partner