Name: Steigenberger Hotel Marhaba Thalasso
Address: Avenue Moncef Bey, ., Hammamet, 8056, TN

Steigenberger Hotel Marhaba Thalasso

Hammamet · Tunisia

Avenue Moncef Bey, .View location

75 reviews shown

10/10

Exceptional

09 Jul 2026

Suzanne

I hate giving it 5 star rating as I want to keep this hotel as my secret hideaway! But credit where it is due. This is my 3rd visit in the last 9 months and I will continue to come back. The team are amazing from the reception and porters, to the waiters and valets, the chefs and the life guards to housekeeping and the bar and of course not to mention the excellent entertainments team. I cannot commend the hotel highly enough.

It is formal but informal, with fellow guests enjoying the facilities and welcoming feel with the environment being super enough to want to dress up for dinner!

I recommend it to anyone who wants a quality hotel in a beautiful hotel with a great beach!!

This time I had a room in the main hotel which was not disappointing but I usually have a bungalow which I love for the character of the brick ceiling.

I have to also mention the spa - what a fabulous plus for the hotel. The treatments are professional and thoroughly enjoyable, great value and all in beautiful surroundings. Even though I am off to another hotel I will be coming back to book spa treatments as they are top notch!

Well done team - missing you all already but will return. Keep up the good work.

Self

6/10

Pleasant

18 May 2026

Matt

The staff were excellent. Super helpful and friendly.
Our room was great and we got an upgrade.
However it all felt very tired. The food was definitely below what we would expect and a bit of a bun fight in the restaurant.
It served its purpose for the 4 night stay but I doubt we will be returning.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Mohamed Habib

Good

Self

10/10

Exceptional

07 Apr 2026

Wassim

It was a wonderful experience, thanks for all the stuff.

Partner

2/10

Poor

29 Mar 2026

Ammar

2 star hotel, cant consider as 5 star. The quality is bad

Friends

6/10

Pleasant

08 Jan 2026

Kaenat

The stay was nit good initially. We were promised an upgrade and instead received a downgrade to one room and room view. Towels and gowns were ripped and stained. Bad smell in bathroom. Mugs and cups not provided for 3rd resident. When we asked, a dirty mug was delivered. There was a spark from the socket when we tried to charge our device. They ran out of slippers. Breakfast was bland. Room service was poor with uncooked potato chips, bland food and garlic skin in the pasta. Spa masseuse refused to deliver a massage despite us paying for it. Poor quality toilet paper. Only one room key given initially. It took a lot of complaining and escalating for them to change our rooms.

Friends_and_family Friends

8/10

Excellent

25 Dec 2025

Wassim

Good overall

8/10

Excellent

12 Sep 2025

Gordon

Great - but some improvements needed

The staff and food were the best elements of the trip. The staff were unfailingly helpful and friendly. The food was excellent and good to see Tunisian options available.

Some parts of the hotel in need of refurbishment and are looking very tired. Our bungalow room has loose curtain rails, loose soap dispensers, little holes in the curtains and the minibar fridge was rusty - not what you expect from 5* accommodation.

8/10

Excellent

12 Jul 2025

Lisa

Nothing unique, restaurant was nice, buffet was laid out very well and staff very nice, not all speak english, so there was some issues with languages. Bed was nice, room had ussues, especially air conditioner, but we mived the bed to the middle of the room to sleep somewhat cool.

Business_and_leisure Partner

4/10

Poor

24 Apr 2025

Vanda

Needs lots of improvement

I recently had the opportunity to stay at the Steigenberger Marhaba Thalasso Hotel in Hammamet, Tunisia, a property with great potential and a beautiful architectural structure. However, I feel compelled to share a number of serious concerns observed during my stay, with the hope that you will consider taking appropriate action.
The in-room air conditioning is centrally controlled, leaving guests unable to adjust the temperature according to their comfort.
The bathrooms are not equipped with a window, fan, or aspirator, which creates obvious issues with ventilation and hygiene.
There is no business corner available to guests — not even a single computer or printer, which today should be a basic amenity in a hotel of this category.
After restaurant hours, there is no vending machine or service point available to purchase a drink or snack.
In-room information is severely lacking: no directory, no internal phone list, and no guide to services or emergency contact numbers.
The general cleanliness is below standard. The room carpets and those in the hallways are worn out, smelly, and visibly stained — a clear sign of neglect.
The housekeeping staff, although doing their best, seem to lack adequate equipment, such as professional vacuum cleaners or proper cleaning tools, which hinders their efficiency.
It is apparent that the hotel is understaffed and that the existing team is overextended. This impacts both service quality and overall guest experience.

8/10

Excellent

09 Apr 2025

Miss

Last minute booking

Made a last minute booking after arriving to find our original hotel was less than optimal. Asked to view a room and was shown an obviously deluxe room, much more nicer than the room we actually got wheh booking which left us feeling a bit cheated. However, other than this, it was a lovely stay. Super friendly staff, nothing is too much trouble. Pleasant areas. Breakfast was included and was very nice, though exactly the same every day - would have been nice to have some variety. The entertainment team were incredible, shout out to Lilo, Mike and Alex. They were very good with my 11 year old son and whilst they encouraged me to join in the activities, they didnt push it when i said no! All in all a pleasant stay and would return.

Friends_and_family Family

10/10

Exceptional

02 Apr 2025

Abdelkader

Very clean place

Leisure Partner

2/10

Poor

02 Mar 2025

Verified traveler

Meh

Mixed customer service and food had mould on it.

4/10

Poor

23 Feb 2025

Definitely not a 5 star hotel ,
Staff were kind enough to upgrade the room however there was plugged drains, carpets in hallways definitely need an upgrade the whole decors feels outdated.
Overall disappointing experience.
I will never book an hotel with non refundable conditions based on my experience.

Leisure Partner

10/10

Exceptional

06 Jan 2025

Saman

Very good

10/10

Exceptional

13 Nov 2024

Ian

Of the 4 hotels I stayed during my 2 week stay, this was head and shoulders above any I visited and stayed at.

Leisure Self

6/10

Pleasant

09 Jul 2024

Syed

The property is dated. It’s a three star compared to all inclusive in Mexico for example.

The room layout was fine.

Air conditioning was on constantly but couldn’t bring temperature below 22.5 on the thermostat. The sheets were moist with humidity. We were sweating inside the room. I asked for a fan and this was provided right away.

The electric kettle had to be changed twice but was replaced immediately.

An iron was provided on request.

There were ants everywhere. I reported it. Whatever they did sorted the issue.

The beach was fantastic. Pretty well nice powder sand and one can walk in quite a ways into the sea. No seaweed nothing.

One day the beach keeper was taking the sand near where my son was building a sandcastle and he was smoking while doing it and the wind was blowing the smoke at us and then he threw the butt right where we were and I asked him why he did that and picked it up myself and threw it away and collected five others.

The shower door was fault and kept banging shut. I thought it would shatter. The bathroom door kept swinging open with its full weight and hitting the shower door. Had to bunch up a towel to act as door stop. Very annoying.

Fortunately there were no bugs. No mosquitoes were encountered at all which was nice.

Hammamet Medina old and new and the marina are quite close. And a short drive away.

There was no room service.

The water is non-potable and so washing baby bottles and the logistics of that were tedious.

Leisure

8/10

Excellent

23 Sep 2023

Aneeta

This is a beautiful property and kind staff. Food is the same as most resorts salads, meat, fish, even one or two vegan options which was a nice surprise. The spa is good but it didn't blow me away but still worth a massage.

The only area I didn't like was that these is no real peaceful area in the main hotel or the back towards the beach other than at the front of the hotel where there are bungalows near the car park.naturally there is music from the pool, evening entertainment etc.I ended up in the bungalows near the car park which provides some peace and quiet but then you miss the view. For three nights it was ok.

Leisure Self

10/10

Exceptional

30 May 2023

Kais

Great hotel - clean, nice pool, by great beach - food was good for an all inclusive

Leisure Family_with_children

10/10

Exceptional

21 Feb 2022

Lidia

Every person made an effort to make you feel welcomed. Very friendly

Leisure Partner

6/10

Pleasant

04 Sep 2019

Verified traveler

The property is not a five star hotel ..maybe a three star .... Needs renovation and improvements

Business_and_leisure Self

10/10

Exceptional

13 Sep 2018

Verified traveler

The internet connection was so poor even in the reception

4/10

Poor

02 Sep 2018

dana

Hotel staff terrible
Food average
Paid for sea view reception told me there's no sea view rooms

8/10

Excellent

27 Aug 2018

Ali and Zahra

Nice Hotel

The Hotel is clean and organized. Most of the staff is professional and happy to serve. Would stay again at this Hotel.

Family

6/10

Pleasant

23 Aug 2018

Micki

the location of the hotel is good as it is on the beach. however, it is an older property that has recently been rebranded to Steigenberger Marhaba in name only. It does not seem that any renovation or retraining etc occurred after this German china took over the property earlier this year.
The check in was chaotic and it took several hours before I got a room. it just seemed that the staff was clueless and instead of focusing on one guest at a time they were easily side tracked when other guests came up to the desk to ask questions, or someone came from the back office etc.
The Sea side rooms are not really sea side. They are just located in smaller two story buildings instead of the main high rise building. This means that you do not get a view of the ocean. on the plus side you don't have to use the elevator and you are a closer to the pools and the beach by a few steps depending which unit you end up in.
I have to say that as a frequent traveler to beach side resorts, the food at this property was the worst I have ever had in an all inclusive. It was tasteless and only designed to feed the masses of guests and their kids.
I have to say I was very disappointed in the property as I expected more from a Steinberger Hotel

8/10

Excellent

22 Jul 2018

Yussury

We had a bad experience during check-in but management have tried their best to please us. They actually upgraded our room and we had even the MD of the hotel himself coming and apologizing for the incident. As an area of improvement, the hotel needs to pay more attention to the cleanliness of the hotel and availability of the maintenance staff during night time. Overall staying at the hotel was a nice experience and I definetely recommend it and the kids loved the place.

2/10

Poor

13 Jul 2018

Hygienist

We arrived at 12am midnight and there was no one to collect our luggage at the hotel entrance. Inside the hotel reception allotted us a room in bungalow with spiders and cockroaches. To my wife’s bewilderment with the 9 month old daughter and a 4 year old, we were nervous and suggested they give us a room in the hotel instead. They did not have the room and allotted us a sea view bungalow. We accepted it as it was too late. The AC of both the bungalows did not work and in early morning my wife woke up with a sting on her right finger

I woke up in the morning with spider behind the curtain and another one next to sofa. I highly recommend Expedia to revisit the hotels rating and please be careful in misleading their customers.

This hotel should be closed for refurbishment

6/10

Pleasant

20 Mar 2018

Abdullah

Need more facilities and services

Except the SPA, there is no other facilities, even if my stay were in low season but it should be some activities for the residents

10/10

Exceptional

02 Nov 2017

daniela

Really nice hotel

Really nice hotel,very clean,great staff and yummy food.will be back foe sure.

6/10

Pleasant

01 Sep 2017

Verified traveler

lovely place, warm friendly people. service is not

lovely place, warm friendly people. service is not great. Management should be upgraded to the 5 stars hotel.
lovely people though

4/10

Poor

17 Jul 2017

Verified traveler

Very bad expérience

I booked Two bungalows sea side view. At the check in they try To give me a garden side view. Check in tooks more than 2 hours and i didnt have What i have on my réservation.

10/10

Exceptional

06 Jul 2017

Sihem group

Really nice hotel

This hotel is amazing !
Can't wait to go back for a longer period of time

Thank you all
Thank you Moufida, Sandro and Issa
Thank you Mr Abdella for all the work you did for us

10/10

Exceptional

16 May 2017

riad

Great hotel great stafd

This was my first stay at this hotel
I was really impressed with everything especially the staff
I will come back in the summer

10/10

Exceptional

11 May 2017

Taher

1st year anniversary

We got the sea side bungalow was perfect for us. Food was lovely specially the grill restaurant:) the whole building is spectacular great garden and nice big pool. The service in there is perfect and everything in its place. Beach is breathtaking when weather was good, lovely walk on the beach to the old hammamet market about an hour walk don't miss it!! We will defo come back again:)

Partner

8/10

Excellent

18 Mar 2017

Family

Nice hotel next to beach

Nice hotel, nice staff. The chef was kind and present on the floor making sure that food is ok and guests are happy.
I liked the experience. However the hotel would be 4-star one, they still have a way to go to get to a North-American 5-star hotel standard.

10/10

Exceptional

23 Nov 2016

Verified traveler

Honeymoon

Fantastic from start to Finnish such wonderful staff and facilities great food best stay yet in tunisia

2/10

Poor

17 Sep 2016

Verified traveler

Very bad

Very bad staff and very rude never be back anymore

10/10

Exceptional

19 Jan 2015

Foued

fantastique

Very good

Partner

2/10

Poor

08 Dec 2014

said habib

the serves it was very very bad and abut the food every day the same food very bad cleaning for the room

Family

10/10

Exceptional

07 Nov 2014

Verified traveler

just right for a great beach holiday

arrived late, but welcoming g & t, dinner laid on in the room, great weather & staff & food both excellent. Breakfast laid on even though we were leaving at 5 am. Would thoroughly recommend this hotel.

10/10

Exceptional

09 May 2026

christine

Excellent à tous points de vue. Grande qualité de service avec du personnel ultra motivé. Restauration: nourriture variée, goûteuse. Situation : excellente, à mi-chemin à pied par la plage entre la médina de Hammamet et la marina de Yasmine Hammamet. Exceptionnel.

Partner

10/10

Exceptional

30 Apr 2026

Nadine

Tout était parfait

10/10

Exceptional

29 Apr 2026

tarik

Séjour en famille, plein d'activités, les prestations sont de qualité.

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

louis

Personnel à l'écoute et réactif

Self

10/10

Exceptional

04 Apr 2026

Ali

Très satisfaisant notamment au niveau de la thalasso chapeau bas à l’endroit de Mr Aïssa et son équipe et mes vifs remerciements à l’ensemble du personnel .
Bonne continuation !

Partner

10/10

Exceptional

02 Apr 2026

Khaled et Jihen

Le restaurant est super l emplacement de l hôtel et les chambres confortables

Partner

10/10

Exceptional

24 Feb 2026

Luciano

La camey

Friends_and_family Friends

10/10

Exceptional

01 Feb 2026

Abderrazak

Chambre propre, personnel très courtois.

Leisure Family

10/10

Exceptional

06 Jan 2026

Emmanuel

Nous avons passé un excellent séjour.
Accueil remarquable
Literie de bonne qualité. Restauration excellente. Jolie plage de sable fin..
Animations journalières et nocturnes de qualité

Leisure Partner

8/10

Excellent

28 Oct 2025

Stefano

Nell’ insieme è stato un soggiorno molto rilassante con ampia scelta nei ristoranti siamo rimasti un po delusi del ristorante italiano che di italiano aveva poco ma che ci vuoi fare stiamo sempre in Tunisia e non si può pretendere troppo
Eccezionale la SPA grande pulita ben organizzata con personale professionale e ben preparato
è una location che consiglierei sicuramente

Leisure Partner

10/10

Exceptional

15 Jun 2025

Hasni

Hôtel de qualité avec animation et buffet à volonté driversifié

Leisure

10/10

Exceptional

07 May 2025

samuel

Parfait

Parfait.tout est propre, tout le monde est gentil

Partner

8/10

Excellent

29 Apr 2025

Christian

Das Hotel ist in vielen Dingen sehr gut, Ambiente, Personal Sauberkeit, Redtsurantqualität. Für die Top Bewertung fehlt aber das gewisse etwas. So sind in meinem Zimmer die Armaturen teilweise locker gewesen, die Fassade ist nicht überall makellos und so Kleinigkeiten, wie Dessertbedtrck fehlte. Das Hotelnist schon in Ordnung, aber es rdicht nicht für 5 Sterne

Leisure Self

4/10

Poor

09 Oct 2024

Najeh

Nous sommes arrivés le soir, ils nous ont donné un bungalow humide avec une odeur horrible, pas de serviettes et pas de couverture.À la réception, ils nous ont promis de nous changer le logement le lendemain après 12 h. Le 2eme logement était bien sauf dans la nuit la salle de bain était infestée de cafard et de fourmis. Le personnel était au top surtout au centre de thalassothérapie.

Family

10/10

Exceptional

06 Oct 2024

Liviu

Excellent place!

Excellent place with top class services.

Partner

4/10

Poor

25 Aug 2024

Hana

L'hôtel n'a pas respecté la réservation d'hébergement, on a dû changer la chambre 5 fois pour finir dans un bungalow alors qu'on avait réservé à la base une chambre avec un grand lit double.

Leisure Partner

8/10

Excellent

05 Aug 2024

Gioja

Struttura molto grande, ma ben organizzata. Servizi buoni e personale gentile. Camere molto grandi e ben pulite. Cibo di buona qualità e varietà. Lo consiglio

Leisure Family

10/10

Exceptional

17 Jun 2024

SABER

Excellent séjour et surtout merci beaucoup à Islem à la réception, elle était très serviable et à l'écoute pour répondre à nos demandes. On reviendra inchallah.

8/10

Excellent

10 Mar 2024

Brahim

L'hotel est super, le personnel est sympathique, le repas est bon, dommaque qu'on soit dépendant du taxi.

Leisure Partner

8/10

Excellent

25 Feb 2024

Christophe

Bien

Hotel correct, belle chambre, wifi d'excellente qualité dans la chambre

Business

10/10

Exceptional

26 Jan 2024

Ines

Le séjour était agréable, l’hôtel est très propre et les personnels sont très accueillants , je recommande fortement.

Leisure Partner

10/10

Exceptional

13 Jan 2024

zakia

Sejour en famille

Séjour fantastique, personnel souriant et agreable.

Friends_and_family Family

6/10

Pleasant

03 Nov 2023

Sabrina

Gut: Essen, 2Pools, Meer direkt vor der Nase, Zimmeraussicht, bequemes Bett

Schlecht: telefon im Zimmer unnötig geklingelt in der Nacht und funktioniert nicht, wc spühle ging 1x nicht, safe funktionierte einmal nicht, föhn stellt sich immer wider ab, ameisen im Zimmer, uns wurde 2x die Zahlung verrechnet, zu wenig Personal im Speisesaal, Schrank sehr laut und alt, Klimaanlage funktionierte nicht, Lampe neben dem Bett funktionierte nicht, Welan funktionierte 3 Tage nicht

Leisure Partner

8/10

Excellent

02 Oct 2023

Hamid

je recommande cet établissement sans hésitation

séjours agréable, le personnel au service des clients, ils essayent de trouver un solution à chacun de nos demande dans la mesure de possible, plus tôt satisfait de cette expérience à 4 nuits.

Partner

10/10

Exceptional

28 Jun 2023

GILLES

Tres bien mais améliorer certains points

Tres bon hotel tout inclus avec la mer en face et 2 piscines extérieures.
Les buffets sont tres bons et variés.Les serveurs au bar comme aux restaurants sont tres aimables.
4 points à améliorer:
-Pas assez de machine a café pour le matin
-3 jours avec problème d'eau pour se laver
-Internet tres faible dans l'hotel
-Equipe d'animation pas performante
A part cela c'est tres sympa, je reviendrais

Partner

8/10

Excellent

20 May 2023

Peter

I was a good accomodation at the seaside! We where here twice and will come again

Business Friends

10/10

Exceptional

21 Mar 2023

Peter

It is a very good Hotel with a good breakfast en very good Diner! The Personal is very friendly and helpfull! The rooms are very clean and it is situated at the sea! I will Go Bach there when I’m in Hammamet again! The Spa was very good with good treatments and Professional people!

Business Friends

10/10

Exceptional

26 Feb 2023

Paul

Séjour plaisir

Très agréable sejour dans ce bel hôtel,
Chambre très propre, merci à Nesrin pour son travail et son sourire.
Buffet très bon, merci à Hatem et Zied pour la table et leur service impeccable et parfait
Accueil a la réception très bon et sécurité très sympa.
Animation quotidienne et en soirée très appréciée
Pour le hammam merci a la direction d indiquer que c est mixte cela évitera les mauvaises surprises.
En résumé très bon hôtel mais peut mieux faire

Friends_and_family Family

8/10

Excellent

06 Sep 2022

Mahdi

En général bien …

En général c’est un bon hôtel.
Un travail supplémentaire doit être fait au niveau de la propreté et le contrôle des insectes. Nous avons pris un bungalow côté jardin et il était rempli de fourmis.
Restauration bien avec un bon service.
Nous avons pris le All Inc, le choix des boissons reste limité (il y avait des boissons qui n’étaient pas incluses, alors que dans d’autres hôtels de la région elles y étaient).
Le bémol est dans l’animation, pas trop à mon goût. Ceci dit, une jolie équipe d’animation qui essaie tout de même de donner le meilleur, bravo pour eux.

Friends_and_family Friends

10/10

Exceptional

02 Aug 2021

Verified traveler

Belle deco , deux piscines adultes, ambiance sympa

Leisure Friends

10/10

Exceptional

27 Feb 2021

Verified traveler

Perfect!!!! We love everything and cannt wait to come back just for the hotel t was heaven

Leisure Family

8/10

Excellent

21 Sep 2020

Moez

Nice hotel

Perfect

Partner

10/10

Exceptional

18 Sep 2020

Ameni

Deux jours de rêve

Fantastique

Partner

6/10

Pleasant

15 Aug 2020

Fouad

Personnel ( réception, serveurs, maître nageurs, les animateurs, les entraîneurs, les femmes/hommes de ménages) sont sympa et accueillant.
L’hôtel est un peu vieux, il faut faire des rénovations des chambres et bungalow.
Plage privée sympa.
Nourriture moyenne.

Friends_and_family Family

10/10

Exceptional

11 Jul 2020

said

Une Adresse de Qualité

Hôtel très propre, personnel accueillant service de qualité, le personnel porte des masques et vous servent avec des gants,
Les mesures contre la COVID-19 sont respectées , la plage privée est très bien ,
Je recommande le Maharaba Steigenberger.

Self