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Ballina Motel

Hawkes Bay · New Zealand

393 Gloucester StreetView location

8.6/10Excellent461 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort8.8/108.8
Condition8.4/108.4
Location8.4/108.4
Neighborhood8.6/108.6
Value8.4/108.4
Amenities8.2/108.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ballina Motel

Ballina Motel is a popular choice amongst travelers in Napier, whether exploring or just passing through. The hotel offers guests a range of services and amenities designed to provide comfort and convenience.

Take advantage of the hotel's free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service, private check in/check out. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Discover all Napier has to offer by making Ballina Motel your base.

Read more about this hotelShow less

With a stay at Ballina Motel in Napier (Taradale), you'll be within a 15-minute walk of Eastern Institute of Technology and Pettigrew Green Arena. This family-friendly motel is 1.3 mi (2.1 km) from Church Road Winery and 2 mi (3.2 km) from Mission Estate Winery.

Make yourself at home in one of the 16 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-cm LED televisions with satellite programming provide entertainment.

Conveniences include phones, as well as desks and complimentary newspapers. Featured amenities include complimentary wired internet access, a computer station, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 8:00 AM - 5:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Late check-out fee: NZD 50 (subject to availability)
    • Rollaway bed fee: NZD 35.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Eastern Institute of Technology 0.8 km / 0.5 mi
Pettigrew Green Arena 0.9 km / 0.6 mi
Church Road Winery 2.1 km / 1.3 mi
Otatara Pa 2.4 km / 1.5 mi
Mission Estate Winery 3.4 km / 2.1 mi
Park Island Sports Complex 4 km / 2.5 mi
Onekawa Aquatic Centre 6.1 km / 3.8 mi
Napier Beach 6.8 km / 4.2 mi
McLean Park 8.1 km / 5.1 mi
Nelson Park 8.5 km / 5.3 mi
Napier Art Deco Historic Precinct 8.7 km / 5.4 mi
Municipal Theatre 8.8 km / 5.5 mi
Daily Telegraph Building 9 km / 5.6 mi
Opossum World 9.1 km / 5.7 mi
Art Deco Trust 9.2 km / 5.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Sofa bed
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
Show 17 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • ShopExtra charge
  • Concierge
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • BarExtra charge
  • Smoking areaExtra charge
  • Business centre
  • Spa centreExtra charge
  • Non-smoking establishmentExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room EXECUTIVE ONE BEDROOMRoom • EXECUTIVE ONE BEDROOMROO.B1-EJ

    Photos are not available for this room type.

    Ballina Motel

    Room EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    Ballina Motel

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Ballina Motel

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVE NON SMOKINGSTUDIO • EXECUTIVE NON SMOKINGSTU.EJ-NM

    Photos are not available for this room type.

    Ballina Motel

    STUDIO EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Ballina Motel

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVESTUDIO • EXECUTIVESTU.EJ

    Photos are not available for this room type.

    Ballina Motel

    STUDIO EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Ballina Motel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ballina Motel

8.6
Excellent
461 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
8.4 /10
Neighborhood
8.6 /10
Value
8.4 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Cellia
Everything we needed and great parking
8/10
Excellent
18 Jul 2026
Jeremy
The unit was clean and tidy and the staff were friendly. In particular we managed to do a few loads of washing through them and it was returned quickly, which was great.
The TV in the second bedroom did not work and despite asking a number of times it was not fixed.
There was not an electric blanket in the second bedroom but when asked it was provided quickly.
The heat pump needs replacing but overall the facilities were very good for a short-term stay
Family_with_children
4/10
Poor
14 Jul 2026
Christine
Positives - great location to shops and places to eat.
What needs serious attention is the cleanliness and safely of the room. Cigarette butts outside the entrance. Furniture and carpets need a serious clean or even better - replacing. Also, one two seater couch not enough for a room that’s designed for 5-6 guests! Kitchen needs a good scrub. Shelving is filthy from previous guests’ cooking. Many of the plates cutlery etc were dirty. No shelf / caddy in the shower, no water protection (like a shower curtain) around the stand-in spa bath, so water goes all over the floor when having a shower. No soap on one bathroom . Rubbish inside the bathroom cupboard from previous guests. Broken light switches. . Skybox propped dangerously on top of TV. A few Screws poking out from wall in bedroom. On arrival it was a very cold night however windows were open in the unit which made it freezing. Thankfully there were electric blankets on single bed but no electric blanket on the double bed. The spare blanket found in the drawer was covered in previous guests hair and a sticker! Some missing lightbulbs. Cleaning, safety and maintenance really needs improvement for us to return.
Finish with a positive - appreciate there was a coffee plunger!!
2/10
Poor
11 Jul 2026
Elisa
Probably the worst motel we have stayed in in NZ, in recent years.
Would strongly advise to avoid!
It’s dirty, and cold, horrible beds, and no service other than towels replaced. Days with rubbish not removed, floors not hovered all week! Air con wasn’t working until my husband cleaned it! Items broken such a cracked light switches, and drawers broken. Mold in both the bathrooms, and hairs under the sink area from previous guests other in our group had complained but nothing changed! Just terrible!
We left the place one night earlier!
Family_with_children
10/10
Exceptional
02 Jul 2026
Syed
Good customer service, average cleanliness، good location, reasonable price.
Recommended for a short stay.
Self
8/10
Excellent
20 Jun 2026
Zoya
Kitchen
Self
10/10
Exceptional
13 Jun 2026
Felicity
Great stay quiet and clean.
Family
8/10
Excellent
12 Jun 2026
Zoya
Very nice location
Self
8/10
Excellent
07 Jun 2026
Zoya
Helpful staff. Thank you ☺️
Self
6/10
Pleasant
01 Jun 2026
Robbie
Was good to find owners had put a key in lockbox as our plane was late,We had ground floor unit, There’s no Internet as was disconnected message kept saying.Also No Hand soap by handbasin had to use shower pump on slippery floor (So we brought one soap pump)The bed was bouncy & the bathroom wasn’t clean properly when shower was on water went over toilet as A short shower curtain didn’t cover hand-basin or toilet.Was still a ok place to stay Basic Poor No Internet….,
Partner
6/10
Pleasant
17 May 2026
Miriam
I was disappointed that it did not include servicing other than changing the rubbish bags. Beds were not remade each day and even though at time of booking it said spa baths in the unit, the spa did not work. Will not use the motel again.
Family
8/10
Excellent
07 May 2026
Trinia
Very clean, big room, enjoyed the tea. Had a kettle and kitchen that was useful. Enjoyed the stay
Self
6/10
Pleasant
27 Apr 2026
Pravin
Not as per advertised. Carpet floor has stains looks dirty. Bad odour when we entered the room. Dirty entrance. Not as per pictures advertised.
Family_with_children
10/10
Exceptional
17 Apr 2026
Stephany Ann
Nice property
Family_with_children
6/10
Pleasant
14 Mar 2026
Alan
Room was untidy Bath room needed a good scrub of eckold drinking cigeret buts table was dirty coffee cup Stan's
Partner
8/10
Excellent
14 Mar 2026
Raewyn
I was very impressed by the sign as we were leaving which said something like
We understand you have choices but thank you for choosing us

Partner
10/10
Exceptional
12 Mar 2026
Evan
There was an area to clean in the two bed room. It’s nothing super fancy but was a great place to stay overnight
10/10
Exceptional
08 Mar 2026
Leigh
The manager Josefina was so friendly and accommodating. I had called to ask if it was possible to check in earlier than 2pm, quite a bit earlier actually and she was happy to allow me to. The room was clean, comfortable and the location is excellent. I would recommend this property most definitely. Thank you so much for being so wonderfully nice.
Self
10/10
Exceptional
07 Mar 2026
Belinda
Great
10/10
Exceptional
02 Mar 2026
Belinda
Good
10/10
Exceptional
02 Mar 2026
Belinda
Very nice private
10/10
Exceptional
27 Feb 2026
Graeme
Awesome place to stay.
8/10
Excellent
23 Feb 2026
Corrina
The room was clean, the beds were comfy and the check in and out process was hassle free.
10/10
Exceptional
21 Feb 2026
Belinda
Yes good
10/10
Exceptional
17 Feb 2026
Fiona
Good location. Clean room.
6/10
Pleasant
09 Feb 2026
Donna
Sadly we found the cleanliness not up to standard
Friends_and_family Friends
10/10
Exceptional
08 Feb 2026
Lindy
Yesthe stay was pleasant
6/10
Pleasant
08 Feb 2026
Gael
Staff courteous but dreadful stain on carpet outside our room. Could do with some attention
Leisure Partner
4/10
Poor
01 Feb 2026
John
My fault i should have got a downstairs room. Found the light switchs confusing as so many didnt seem to turn anything on and no folder with instruction especially internet
Leisure Self
10/10
Exceptional
25 Jan 2026
Mike
Location, clean room, comfy bed, easy access after reception closed
Leisure Self
10/10
Exceptional
10 Jan 2026
David
Yep
Self
4/10
Poor
29 Dec 2025
Gareth
Room was outdated. Mattress was old and very soft. Spa bath had brown algae when turned on. Dirty mirrors and walls. Bathroom door had to be slammed to shut. Asked for a room refresh and didnt get new towels. Advertised as luxury suites. Wont be staying there again.
Leisure Family_with_children
8/10
Excellent
28 Dec 2025
Nasir
it was good
8/10
Excellent
26 Dec 2025
Pam
Yes room was great
4/10
Poor
24 Nov 2025
TONY
Stained carpet, bathroom missing fixture for soap etc, toilet seat heavily corroded unhygenic plastic (i.e.) suface like sandpaper with plastic breaking down.

Basically badly in need of refurbish. Only the outside of complex appeared freshly painted and appealing
Leisure Partner
8/10
Excellent
15 Nov 2025
Diane
Easy walk to shops, clean room and friendly staff.
Leisure Partner
6/10
Pleasant
04 Nov 2025
Stacey
Room - two light bulbs had blown and not been replaced. There were anys coming from the bathroom to the kitchen. No complementary offering of coffee unless i wanted decafe. Plenty of tea or hot chocolate. No complementary milk. There was however someones half 2ltr bottle of milk and apple juice in the fridge. Not sure why these were left behind.
Bathroom - spa bath did not work. Wasn't a requirement but more of a luxury provided and not in working condition. Some mold growing around the top of the bath that needs some attention.

Bedroom - no net curtains in the back bedroom. Had to keep the cutains closed in darkness. Would have been nice to open them but not a major inconvenience

Only had one interaction with staff while asking for another rubbish bag. No staff at check in or check out.
Leisure Family_with_children
10/10
Exceptional
03 Nov 2025
Casey
Yeah it did feilds werent to far and town
6/10
Pleasant
19 Oct 2025
Richard
There were shops and eating out close by
10/10
Exceptional
04 Oct 2025
Noeline
We liked the space in the apartment. Just need to fix the on button for the spa bath! Nice and quiet area. Walkable to nearby restaurant! Will go back!
Leisure Family
4/10
Poor
12 Sep 2025
Dave
Firstly, nobody behind counter rung number on note on the counter, no answer second, was supposed to be a daily room service, there wasn't, wet towels were left on the floor, smelt like mold the next day, thirdly had to buy toilet paper because nobody came to top up
10/10
Exceptional
12 Sep 2025
Annie
With some of my Expedia points this motel was great value, nice and quiet roomy rooms. I would stay again
Leisure Friends
8/10
Excellent
05 Sep 2025
Uenuku
Nice easy stay, provided late check in for us. Room was big and had lots of ammenities. Clean kitchen, bathroom and lounge. The only down thing we experienced were the Utes that parked in the entrance way, real tight to squeeze past. Friendly reception too :) would stay again!
Leisure Family
6/10
Pleasant
31 Aug 2025
Maria
My son had his regional basketball tournament at the Pettigrew Stadium just down the road which was awesome to be so close. This property was great for the price and we had dinner next door which was lovely pub grub -large meals and cheap cocktails!!

Unfortunately there was a very noisey group who woke us all up pretty early in the morning!
Business_and_leisure Partner
10/10
Exceptional
27 Aug 2025
Constance
It was very close to the Funeral chapel, which is why I had travelled for
10/10
Exceptional
16 Aug 2025
Pete
Tady, quick check in, quiet.
10/10
Exceptional
16 Aug 2025
Josef
Very clean spacious and comfortable
Partner
8/10
Excellent
22 Jul 2025
Tim
Quiet and close to amenities. Clean and tidy.
10/10
Exceptional
23 Jun 2025
Richard
This motel was very quiet and peaceful – that's a big deal for me. It's within short walking distance of the main shopping area in Taradale, which has many bakeries, cafes, bars and restaurants. The staff of the motel were very friendly and they gave us a free upgrade to a two-roomed unit – that was VERY kind – it blew us away.
Leisure Partner
8/10
Excellent
26 May 2025
Marilyn
As above. Tired rooms, marked carpets, towels, no personal service, broken hot tap in loo. Was lovely and quiet and plenty of warm blankets
Leisure Partner
10/10
Exceptional
18 May 2025
belinda ann
Its very convenient to get to other shops and not far from taradale township.
Leisure
10/10
Exceptional
18 May 2025
belinda ann
I like the privacy and saftey of this motel. I will always use The Ballina motel Napier.
Leisure
10/10
Exceptional
14 May 2025
Moana
Clean spacious rooms. Good bathroom. Comfortable bed. Very quiet motel on a busy road.
Business
10/10
Exceptional
10 May 2025
belinda ann
Love the Ballina motel as it is safe.
Leisure
10/10
Exceptional
07 May 2025
belinda ann
I like the privacy and conforential and great size rooms.
Business_and_leisure
4/10
Poor
06 May 2025
BRUCE
property average but NO FRONT DESK STAFF,NO EMERGENCY PHONE,NEVERED ANSWERED TX. TOLD BY CLEANER owners living on top flat are AFGAHAN and do NOT SPEAK ENGLISH AND AVOID thier customers !!hopeless. IS THIS LEGAL TO OPPERATE THIS WAY !!!NEVER STOP HERE AGAIN. Other clients voicing simal problems. 1 out of 10.
10/10
Exceptional
03 May 2025
Peter
Great all round
10/10
Exceptional
30 Apr 2025
Tenille
Very clean very comfortable no pro
Partner
10/10
Exceptional
27 Apr 2025
belinda ann
I very much liked the privacy of the motel. Staff are helpful and pleasant. I enjoy staying there so much iv decided2 make it a weekly thing.
Leisure
8/10
Excellent
22 Apr 2025
Don
few minor problems but over-all quite happy
Leisure Partner
6/10
Pleasant
17 Apr 2025
Vicki
Minor repairs needed. Toilet door couldn't shut. TV remote battery flat. Thorough spring clean could do wonders.
10/10
Exceptional
14 Apr 2025
Tenille
Easy to find and very clean
Partner
8/10
Excellent
06 Apr 2025
Richard
.
Leisure Partner
8/10
Excellent
30 Mar 2025
carleen
Unfortunately the Sky television connection went down on the third night and as a result we had no tv for the remaining 4 nights, but when I went to hand in the key we received a decent amount of discount which was great.
Leisure Family
8/10
Excellent
09 Mar 2025
JEFF
Close to Taradale shops and quiet. Had everything I needed. I will be back.
Business Self
8/10
Excellent
28 Feb 2025
Lesley
Handy to Taradale
10/10
Exceptional
16 Feb 2025
Alan
*
Leisure Family
8/10
Excellent
15 Feb 2025
melchor
Good overall experience.
Leisure Family
8/10
Excellent
13 Feb 2025
Eddie
Stayed one night. Short drive from Napier city centre.
Room was clean and spacious.
Good value for money.
Leisure Partner
10/10
Exceptional
11 Aug 2024
Colin
Good sized room.
6/10
Pleasant
13 Jul 2024
Dave
Room was rundown for the price of it
10/10
Exceptional
11 Jul 2024
Melinda
The manager is amazing
Leisure Family
10/10
Exceptional
27 Jun 2024
Mika
wonderful clean room, great staff service, friendly and pleasant. Perfect for a business stay.
Business Self
10/10
Exceptional
26 Jun 2024
P

Thank you for your hospitality

Nice tidy unit. Well equipped. Comfortable bed, great shower.
Partner
8/10
Excellent
10 Jun 2024
Toni
The rooms are a bit dated, however very clean, warm, plenty of towels, pillows and extra blankets.
The lady one reception was wonderful!
Leisure Self
8/10
Excellent
07 Jun 2024
Victoria
The location is excellent for my needs. Easy entry, prompt contact. Close to the Gloucester Court, pub grub is excellent. Close to shopping areas.

Rooms are clean and welcoming. My preferred place to stay when visiting home.
Leisure Self
8/10
Excellent
06 Jun 2024
Enoch
Apart from the fridge being noisy it was perfect. Great spacious room and facilities.
Leisure Partner
10/10
Exceptional
26 May 2024
Mike
Good value, great bed, shower and full selection of sky 50 channels. We were in Napier for business and enjoyed doming back for our 2nd stay
Business Partner
10/10
Exceptional
24 May 2024
Les
Absolutely fantastic service from the receptionist when we checked in on friday pm 18th May,and thanks for bringing the extra blankets highly recommended
Leisure Family
10/10
Exceptional
23 May 2024
leigh
.
Business
8/10
Excellent
21 May 2024
Michelle
Overall pretty good, good location and easy walking distant. My fridge didnt work at all and wasnt able to tell anyone as reception was unmanned majority of the time i was there. Aside from that it was good
10/10
Exceptional
18 May 2024
Lynne
Receptionist was very helpful ensuring we were cared for. Excellent service. Ease of booking and communications
10/10
Exceptional
13 May 2024
Diana
Excellent place to stay
Business_and_leisure Self
8/10
Excellent
12 May 2024
Ian
The room (3) was clean and tidy, but fairly obviously still old and tired in some parts; bathroom been re-tiled? but vanity structure edge-flawed - No soap holder in shower - No shower curtain so water spread to slipperiness level - Fan switch did nothing - Two ceiling lights in lounge area did not turn on - impossible to contact anyone after six-ish in the evening, and very LATE start up next morning.
Business_and_leisure Self
8/10
Excellent
11 May 2024
Tim
Hard to rate as Reception was unattended when I arrived and departed so I didn’t meet anyone. The room was pleasant and comfortable but the shelf above the bench hadn’t been cleaned for a while.
Business Self
6/10
Pleasant
07 May 2024
Shona
I booked site unseen so didn’t really know what to expect. The unit I stayed in would have benefited with a spring clean and the whole bathroom was very tired and in need of updating.
The shower was good and the unit was quiet. It was also close to some shops so if you wanted to you could have a wander and a browse
Leisure Self
10/10
Exceptional
05 May 2024
Therese
We had a great stay, 6 women for 2 nights, attending a 40th party nearby!! Everything was good when we arrived, apart from not enough towels, loo paper & blankets but as soon as I spoke to the very efficient staff all was rectified with no problem at all!! Will stay here again definitely!!!
Leisure Friends
6/10
Pleasant
04 May 2024
Netta
Super easy check in and good value for money. Room did have a slight smell and could do with updating - the linen was stained and could really do with an update - the white towels were ‘grey’ although we could tell they were in fact clean.
Leisure Partner
10/10
Exceptional
03 May 2024
raju
Spacious room with all the necessary amenities. The icing on the cake was a spa in the bathroom.
Leisure Family
6/10
Pleasant
27 Apr 2024
David
It was a bit run down and could use a tidy up.
Did the job though.
Leisure Family
6/10
Pleasant
26 Apr 2024
Margie
Nice sized room with kitchenette. Good parking. never saw a staff member at all. Tea and coffee provided but no milk? Carpet was filthy and the mattress was AWFUL!!!! The inside had completely collapsed and sunk down to nothing.... way passed its sell by date and in desperate need of replacing.
Leisure Self
10/10
Exceptional
25 Apr 2024
Hine
I love how spacious the studios are. Very tidy surroundings. Recommend this motel to anyone.
Maybe cushion outside balcony chairs especially for winter seasons.
Business_and_leisure Partner
10/10
Exceptional
06 Apr 2024
Debbie
Easy check in and check out, very clean and comfortable
Leisure Partner
10/10
Exceptional
26 Mar 2024
Kylie
Clean and tidy, very large room with a balcony, some room directions would of been handy was given a room number and had to find it
Business Self
6/10
Pleasant
10 Mar 2024
Deanna
Easy to access. Reasonably quiet considering it’s near a main road.

The room was basic. We couldn’t access the wifi and there was no response from reception in spite of us calling and texting.

Curtains were hanging off the rails in places, areas that hadn’t been dusted in a while. Not much sound proofing between rooms.

Overall not bad for the cost I guess but certainly some room for improvement.
Leisure Partner
8/10
Excellent
14 Feb 2024
Dave
Good Value
Business Self
8/10
Excellent
14 Feb 2024
Gary
Good
Leisure Partner
8/10
Excellent
11 Feb 2024
Lynda
The shower in the bathroom wet the whole floor badly and it was very very slippery. The water lay on the floor and didn't go down the waste hole very efficiently
Leisure Partner
10/10
Exceptional
11 Feb 2024
Wayne
We can't do stairs but they let us change to a downstairs no problem . Well recommend
Leisure Family
10/10
Exceptional
10 Feb 2024
Ian
We arrived late but the staff messaged us and told us where the room was and how to get in to room.
Leisure Friends

Location & surroundings

Ballina Motel
393 Gloucester Street, Napier, New Zealand

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Ballina Motel

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