Le Palais Juliana

Laos , Luang Prabang
Luang Prabang, Chao Phetsalath Street., Ban-Sangkalok
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50 reviews shown

8/10

Excellent

03 Jul 2024

Sujiro

Palais Juliana is a bit faraway from the city center. More a business than a vacation place. The hotel could use some renovation. Limited dining services.

Transfer included from and to the airport is convenient, as well as the possibility of a free shuttle around Luang Prabang.

Business Self

6/10

Pleasant

03 Jan 2024

pricha

I would give a four or five stars, if they can keep up with the cleanliness of the property.the rooms are clean but the outside have so much dust, I feel that the owners need to hire more help, since labor is very cheap to keep the pool clean and the hallway clean. I have no complaints with the staff, the location of the hotel is very nice, the hotel itself is very pretty, only the upkeep is not very good.

8/10

Excellent

17 Nov 2023

Anita

A short ride into town with hotel shuttle, and the grounds were beautifully lush and tropical. Beautiful large swimming pool.

Leisure

10/10

Exceptional

07 Sep 2019

MR G

Beautiful and peaceful hotel near town centre

Beautiful setting, large pool in a huge garden. Very friendly service. Short ride to town centre, free shuttle, though taxi is cheap enough. Very peaceful and comfortable.

Partner

10/10

Exceptional

13 Jun 2019

Verified traveler

Staff were really helpful and we found the shuttle into the old luang Prabang really useful

Leisure Partner

10/10

Exceptional

17 May 2019

Verified traveler

We absolutely loved our stay at Le Palais Juliana. It was truly a special place, an oasis in the tropics. The staff were incredibly helpful and they were all at our service; they arranged everything for us and went above and beyond what was expected from them. The room was incredibly beautiful and impeccably clean. They also have a garden at the back where they grow their own vegetables organically - the food was really tasty; I especially loved the pad thai. The hotel itself is very, very beautiful - I loved the ponds with beautiful water lilies and lotus flowers growing on them, the decors that highlight the culture of Indochina, and the way they designed everything was truly on point. The pool was also really big - it was perhaps the biggest we've ever encountered during our 3-month trip. I highly, highly recommend Le Palais Juliana and would absolutely stay here should we go back to Luang Prabang.

Leisure Partner

10/10

Exceptional

18 Mar 2019

Verified traveler

We had a relaxing and very enjoyable time at this resort. Staff were super friendly and helpful. Excellent communication and assistance provided. The pool area was fantastic and most relaxing. The restaurant was great. Excellent breakfasts and we had a relaxing dinner one night.

5km from town centre, but regular free shuttles go which is helpful or you can use the bicycles which was fun.

Highly recommend this place.

Leisure Partner

4/10

Poor

05 Jan 2019

Verified traveler

It's spacious and has a nice pool. The property is 2.5 miles from the night market and restaurants. The room SMELLS like mold/musty one night and smoke the next two nights. The smoke from outside came into the room.

Leisure Friends

10/10

Exceptional

15 Jul 2018

Richatd

Peaceful classy

8/10

Excellent

20 May 2018

Joe

A Very Nice Hotel

Staff were friendly and helpful, although the young clerk on the desk tried to hustle me into arrange tours and tuk-tuks through him as I was checking in. The room was beautiful and quite comfortable, but a comfortable chair instead of the traditional wooden couch would have made it even more so.The grounds and the pool were also very beattiful. The main negatives were really poor internet, distance from the center of town with infrequently scheduled shuttles, and lack of airconditioning in the fitness center.

8/10

Excellent

02 Jan 2018

Charmie

Nice hotel if you want to be in a quieter location

Nice hotel. Bathroom had some issues with mold in the shower which can be easily remedied. Bed was comfortable and clean. Room was very nice in general.
The pool is beautiful but we weren’t able to use it due to the rain!
The hotel is a little out of the way for travellers who wish to be close to the action in town. There is a shuttle service but walking to town isn’t possible. The breakfast buffet is good and has a lot of choice.

10/10

Exceptional

11 May 2017

Aaron

Perfect stay, the grounds and pool are beautiful. Staff were amazing. Couldn't have asked for anything more!

Partner

8/10

Excellent

16 Apr 2017

Verified traveler

Ok hotel, but could use some extra care

Nice hotel, but quite far away from the historic center. They have a shuttle but it runs very seldom, which makes it quite impractical. Breakfast food could use some improvement. The pool area is nice, but the pool should be cleaned daily (it looked quite dirty, not only from the debris from nearby burnings of crops, but also built-up from not being cleaned in a long time).

Family

6/10

Pleasant

06 Feb 2017

Joe

Nice hotel, but far from downtown.

Our room was clean and comfortable with a great view of the pool.
The hotel staff was polite in general. The housekeeping staff was very friendly and helpful.
The shuttle service to downtown only runs a few times a day. So you usually have to get a tuk-tuk into town ( about US$7 ). The tuk-tuk ride back to the hotel from town is about US$ 6.
The breakfast buffet was OK, nothing special. Overall, we had a good stay.

10/10

Exceptional

19 Dec 2016

Sarita

Villa overlooking lotus ponds

Loved the villa - rustic feel with all the comforts. Very helpful staff - got us a trip to Field of Jars and an in room massage!
Excellent breakfast with everything from peanut butter to make your own Pho!

10/10

Exceptional

10 Dec 2016

Verified traveler

Luxury hotel with cheper price

Luxury hotel with cheper price, Hotel is very beutiful and clean.

8/10

Excellent

02 Jul 2016

Verified traveler

Great for a few days of relaxing

Great hotel if you're looking for a few days of luxury after trekking. The staff are very dedicated, although slightly chaotic. The breakfast buffet could be improved with fresher bread. But then again, we were the only people there

Partner

8/10

Excellent

26 Feb 2016

Verified traveler

Beautiful hotel next to NOTHING!

The hotel itself is beautiful as well as the grounds it is located on. We had lunch here and the food was very good. However, it is located next to absolutely nothing!!! The hotel provides a shuttle into town at scheduled times and you have to book 2 hours in advance. The hotel can call for a tuk tuk if the shuttle times do not work for you but it is a 15 minute ride. Very inconvenient if you like to be walking distance to... ANYTHING!

Partner

10/10

Exceptional

24 Feb 2016

Pieter

Great stay great town great people

We really enjoyed our stay extended for an extra 3 days, staff very friendly and helpful always smiling
Breakfast was tasty!
We had the pool area to ourselves for at least 3 days without anybody around

Partner

8/10

Excellent

23 Feb 2016

Verified traveler

Beautiful setting, great staff & top breakfast!

My girlfriend and Instayed here for 3 nights and really enjoyed it. The staff were brilliant and really attentive, the hotel grounds are like a piece of paradise absolutely beautiful. The hotel was showing a few signs of wear but they seemed to be on with some renovation work as we visited (this was carried out well and didn't disturb our stay). The local town is also amazing and I would recommend you speak to the staff on the desk about organising any trips you have in mind we got a great deal on a private boat down the Mekong river. All in all a great place to stay. One final note was that the breakfast was brilliant, huge variety and new local dishes each day to try.

Partner

8/10

Excellent

11 Feb 2016

Thi Thu Trang

Expensive for what you get

The hotel was beautiful. One of the better ones in Luang Prabang.
We could get tuk tuk to go into town for 50,000 kip per trip for the whole family of 7.
The hotel also has airport transport for USD20/way.
We stayed at the hotel during Lunar New Year and the weather was surprisingly freezing at 12 degrees. Our villas were on the pond so at night it was really difficult to bear. Especially if you sleep on the mattress you will be freezing to death.
Thankfully on the last day of our stay, they gave us each a small heater in the room and we finally could sleep well.
Other than that, the stay was fantastic. Their yellow curry was delicious and please try the Signature cocktail Luang Prabang Rum runner.

P.S: there is no wifi in the room. So you can buy the 3G SIM card from town for 50,000 Kip. Enough for a few days and you can channel personal hotspot to your friends/family.

Family

10/10

Exceptional

25 Nov 2015

Verified traveler

Memorable stay

Fantastic huge room with very nice decoration plus very helpful staff and free shutte van to/back from the city

Partner

10/10

Exceptional

13 Jul 2015

Stefan

OUTSTANDING RESORT HOTEL

The room we requested was no available so we were given choices of upgrades ...we ended up in a magnificent, large room. The staff were extremely helpful and friendly and the manager went out of his way to be helpful. Nicely located a few minutes from the town centre via tuk tuk. Breakfast buffet was delicious as was the al la carte menu.....Will definitely stay there again.

Partner

8/10

Excellent

18 May 2015

Joy

Nice hotel

Hotel was beautiful, good breakfast variety. Rooms were clean but we found a huge cockroach in our room and told the cleaning lady and they looked scared. Overall it's a beautiful place but a little far from town

8/10

Excellent

10 Sep 2014

Verified traveler

Amazing Pool

The pool had an amazing view and the room was great as well. It would have been more convenient to have wifi access in the room though.

Partner

10/10

Exceptional

17 Aug 2014

Ken

Excellent!

A little bit out from town but the free shuttle service remedies that. A beautiful hotel both in design and furnishings. A top class resort feel to it. Staff are helpful and the meals were excellent.

10/10

Exceptional

13 Aug 2014

Solo traveler

Quiet, relaxing getaway

First time in Luang Prabang and not really knowijg what to expect. Thankfully, the staff were very helpful and accommodating. They even have a shuttle bus that takes you into the city (about 5 minutes) and picks you back up (there are set times). I went during the rainy season so it wasn't too busy. I even had the entire pool to myself for a couple hours. Overall, would definitely recommend.

10/10

Exceptional

13 Jan 2014

marieke

Lovely and quiet!

My partner and I stayed here on the last leg of our drive to Luang Prabang. The Juliana was just what we needed after a long drive. Reception was swift and helpful, and the room was quiet and clean. The bed was huge and very comfortable. The only snag was the tepid water in the shower, but this was the case in most hotels we stayed in Laos, so that was not unexpected. The location is a little out of town, which we did not consider an issue as we drove there ourselves. Alternatively, a tuktuk or the hotel shuttle can be easy ways to get around.

6/10

Pleasant

13 Jan 2014

Candy_yaya

Lovely hotel but no heating system

The hotel was lovely and looks better than in pictures. A bit far from town - 10 mins by tuk tuk. There were some winter Mosquitos but it could the problem of the region rather than the hotel. But there was no heating in room and hot shower would run out at night - these were serious issues.

8/10

Excellent

05 Jan 2014

Candy_yaya

It's a lovely hotel with nice garden and great pool. Things look much better compared to pictures. But there are a few problems: 1) it's quite far from city center - 10-15 mins by tuk tuk; 2) there are Mosquitos in the room even though it was only 17 degree C outside, probably due to the low rise of the buildings and the trees outside; 3) hot water at shower would sometimes run out, which my bf experienced on 1 of the 3 nights we stayed there; 4) most importantly, no heating in room, which makes it unbearable when it's 15-17 degree C outside. I personally don't mind the distance too much and didn't go through the cold shower, but the fact that there was no heating was a serious issue when it's cold outside.

Partner

10/10

Exceptional

22 Nov 2013

LYNN

Wonderful hotel.

Best hotel we stayed in Laos. More expensive but well worth the additional cost.Staff could not be more helpful and friendly.
Great swimming pool and breakfast buffet.
4 kilometres out of town but has free shuttle several times a day.

10/10

Exceptional

05 May 2013

Jay

The rooms and grounds are very nice. Beautiful big pool. It was quite relaxing. It's just a short tuk tuk ($3) from town. The free shuttle only runs every 4 hours. Too long to just hang out in town for us. The restaurant service was slow. It took 45 minutes to get a club sandwich and we were the only 2 in the restaurant.

8/10

Excellent

09 Oct 2012

Gabi

A retreat alternative, not in the center

The hotel is absolutely beautiful. Great rooms, stunning pool. However its about 10 min tuk tuk ride to the center, and Luang Prabang is such a charming little center that I believe its a must to be located in the center.

Family

2/10

Poor

05 Aug 2012

TinaAG

Awful!

Bad location, too far from city centre with only 3 shuttles a ay. Staff is very rude and try to rob you all the time(overcharge on the rooms, on the tours, on taxis, etc.).
We had a very bad experience and wished we had chosen a hotel closer to town.
Run away while you can!

Family

2/10

Poor

03 Aug 2012

TinaAG

A disaster!!!

The worst hotel we ever stayed in. The staff was very rude and agressive, and they were constantly trying to overcharge us for everything, from tour prices, to taxis, to hotel services,etc. a constant fight. We really had a bad experience and would not recommend it to Anyone, plus, it's far from city centres and there are only a shuttle 4 times a day so they can use there very expensive tuk tuk network! Run away while you still can!!!

Family

10/10

Exceptional

13 May 2012

Wenhua

I recommend this hotel

It is a very clean hotel, providing with nice breakfast. The room and bathroom are both very big. The freeswiming poor is clean and comfortable.
It is a good Hotel.

8/10

Excellent

08 Aug 2011

chrissam42

Fantastic hotel, so-so service

This is one of the loveliest hotel rooms I've ever stayed in. The bathroom in particular was wonderful, with a large window next to the bathtub providing natural light, a rarity in even very nice hotels. The balcony view over the swimming pool and surrounding hills was also lovely.

The service was not so hot. The staff was friendly and polite, but their English language ability was next to nonexistent, which is difficult to forgive in a hotel this (relatively) expensive. (On the other hand, this seemed to be the case pretty much everywhere in Luang Prabang. Perhaps the town's development just requires a few more years of tourist influx to train up the English skills.)

The free shuttle to town was nice (and well air conditioned!) but not frequent enough. Four trips per day will not cut it when you can only take 8 people (in a 59-room hotel!) back and forth at one time. The earliest shuttle, at 9:30am, was too late, and the latest, at 9pm, was too early. Hourly shuttles from 8am-10pm would be much more usable.

Overall I still loved the experience though. It was worth it for the beautiful pool, room, and bathroom.

Partner

10/10

Exceptional

06 May 2011

Lynn

A Real Dream

The Juliana is a new hotel, opened in October 2010 and is a real find! The Management staff is very warm and friendly. They sincerely wish that their guests have a wonderful stay and did everything possible to make that happen. We had great dinner recommendations in the town and felt like we were staying in our own personal palais! The pool is excellent and the rooms are very comfortable. This hotel is in it's infancy and I can see that it will become a very popular and well-respected property in the near future! We wish the Juliana all the best!

10/10

Exceptional

26 Apr 2011

Verified traveler

Great place to stay

The hotel is only 6 months old and is immaculately clean with the most friendliest and helpful staff ever. I cannot recommend this hotel more strongly. The Hotel was fairly quiet so breakfast was made to order which was also great –The Hotel is about 4km from the centre of the old town so the hotel provides a courtesy bus, however local tuc tuc’s can also be easily found - Brilliant place to stay

10/10

Exceptional

02 Feb 2011

Anonymous

My wife and I spent some real

My wife and I spent some real nice time at Le Palais Juliana which has a beautiful large pool area where you can swim and relax. Staying for 10 days at the hotel we got an upgrade to one of the hotel villas next to a biotope like huge pond where we had a lot of privacy and nearly total silence. The hotel just opened about two months ago. Therefore the hotel staff still has to get the necessary professional routine but everyone is trying seriously and giving its best to make the hotel guests happy. Most of all everybody gives you a gentle smile whenever you talk to staff members.
OK the hotel is not really close to downtown but there is a hotel shuttle to the center of Luang Prabang leaving 4 times per day. You may also take a tuktuk which is easy to get . The last hotel shuttle leaves downton at about 09.00 pm which may be a bit early but if you want to stay out late you can take a tuktuk to return to the hotel.
We highly recommend this hotel and will definitely stay here again.

6/10

Pleasant

24 Aug 2025

jimmy

Hôtel moyennement entretenu

Les chambres sont joliment décorées. En revanche l’hôtel est globalement moyennement entretenu. Mais ceci est compensé par la gentillesse du personnel. Les deux inconvénients pour moi :
- l’hôtel est loin du centre
- la salle de sport est très vétuste et sans climatisation

Self

10/10

Exceptional

01 Jan 2020

Victor

ダウンタウンへのシャトルサービスは助かりました。
もう少し、シャトル便が増えたらもっと便利で、郊外の立地でも、もっと楽しめま〜す

Leisure Family

6/10

Pleasant

01 Aug 2019

AKIRA

プールの綺麗なリゾートホテル

外観の手入れは行き届いていますが、シャワールームのガラス扉の立て付けや裏庭の手入れなど細かい部分に粗が有ります。スタッフは皆フレンドリーで一生懸命です。町中まで無料のシャトルバスが1日4回位有ります。空港への送迎は20ドルでした。

10/10

Exceptional

09 Apr 2019

Marcel

Familienausflug nach Laos

Sehr schöne gepflegte Anlage mit einem wunderschönen Swimmingpool. Frühstücksbuffet gut und grosse Auswahl.

Family

8/10

Excellent

12 Mar 2019

Paul-Serge

HOTEL DE LUXE ET DE CHARME.

Deuxième séjour, le précédent en 2018. L'établissement comprend 2 parties dont l'une \"en dur\" avec des chambres confortables avec balcon autour de la piscine et l'autre sous forme d'habitat LAO traditionnel avec bungalows en bois sur pilotis au sein d'une zone humide riche en nénuphars et fleurs de lotus. Les bungalows ont beaucoup de charme et peu d'inconvénient. Les \"communs\" de l'hôtel sont agréables , meublés avec goût. La piscine est vaste et également très agréable. Il y a une pièce \"fitness\" proche de la piscine. Le tout est construit au milieu d'un grand parc paysager qui fait une partie supplémentaire son charme. L'ensemble est très propre; les repas et les petit déjeuners sont de bonne qualité. Le personnel, quoique parfois distrait comme souvent au LAOS est très serviable et accueillant. Finalement, le seul défaut de cet hôtel est de se situer à quelques 5 kms du centre historique, ce qui n'est pas réellement un handicap si on dispose d'une voiture. La navette de l'hôtel effectue 4 rotations
gratuites par jour, jusqu'à 21h. Enfin vous êtes sur la route qui conduit aux chutes de \"TAT KUANG SI\",
site incontournable à visiter à 25 KM et où se trouvent également le \"centre de secours \" des ours et le \"Butterfly park, passionnante ferme aux papillons. WIFI et TV très corrects. Excellent rapport qualité-prix par le site HOTEL.COM

Partner

10/10

Exceptional

14 Feb 2019

Verified traveler

周辺に何もありませんが送迎サービスあり問題ありません。

周辺には何も無いですが、街中までの送迎サービスがあります。ホテルの部屋に滞在しましたが、プールが気持ち良く快適に過ごせました。

2/10

Poor

10 Feb 2019

축축한 침대 그리고 습기 등 정말 하루밤 자는데 힘들구만 비싸기만 하고

Friends

8/10

Excellent

08 Feb 2019

Kosei

快適な高原リゾート

多少不便ですが快適なホテルです。
空港送迎ならびに中心街へのシャトルバスがあるのは便利です。

Friends

8/10

Excellent

04 Jan 2019

TOSHI

ダウンタウンから離れたところにある静かな庭園のあるホテル

10/10

Exceptional

17 Oct 2018

heeyoung

백점만점에 150점 짜리 호텔!\nThe best hotel in the world

일년에 다섯번씩 해외여행을 가고 국내에서도 많은 호텔을 가보았지만 그 중 최고의 호텔입니다. 위치는 시내에서 떨어져 있으나 셔틀이있어 불편하지않았고 마지막날 공항무료셔틀까지 이용했습니다. 엄마랑 가서 룸 지저분 하지않았으면 했는데 룸깨끗하고 방에 욕조있어요. 베란다에서 차마실수 있고 침대 외 앉을 수 있는 공간이 있어 커피마실수 있습니다. 수영장 조식 너무 맛있고 직원분들이 너무너무 친절합니다.이틀 묵었는데 하루는 사람이 많이 없는지 부페가 아닌 코스였는데 사진에 나오는 것처럼 너무 맛있었어요(제가 먹어본 것 중 최고의 에그 베네딕트였습니다) 또 루앙프라방에서 개인벤 빌려서 투어했는데 로비의 직원들이 기사 번호까지 다 적어두시고 몇시에 제가 나가는지도 알고 아침에 로비에 나가니까 바로 전화해주셔서 일정내내 너무 편했습니다 호텔의 최고 장점은 직원들의 친절함이에요. 후기적고싶어서 익스피디아 메일기다린거 처음입니다 가세요 꼭꼭
Location is far from downtown. But free shuttle bus is convenient. The landscape of the hotel is so beautiful. The breakfast buffet did not have many kinds, but it was delicious. The best thing about this hotel is the kindness of the staff. I sincerely thank them for making the best trip. I will visit again and recommend this hotel to my friend.