Capital Hotel

Laos , Luang Prabang
LUANG PRABANG , Bounkhong Road
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100 reviews shown

8/10

Excellent

13 Mar 2026

Ian

Clean hotel, friendly staff. Basic amenities (no kettle). Queens is a bit of a dive, however, I didn’t have any problems walking to and from the subway.

Self

10/10

Exceptional

11 Mar 2026

Ryan

Clean rooms, friendly staff, and very affordable prices. Great experience—I’ll definitely be back soon! ⭐

8/10

Excellent

08 Mar 2026

Dean

I was pleased with my stay at The Capital Hotel. My room was clean and the staff were helpful. I was pleased that during my week stay it was very quiet at night (inside & outside). It was only during my last night that I heard people talking in the next room, and someone snoring (faintly heard in my room). Lol. But generally, it was quiet.

The room was a good size. It all looks relatively new.
The bathroom was roomy & modern. The bed was comfy.

The hotel is on a semi-commercial street, with other hotels & new builds around. It isn’t a nice area. But it’s very fast to get into Manhattan. It’s a 9 minute walk to the subway….., then two stops to the Upper East Side.

There’s a 24 hour deli & laundromat nearby as well as numerous popular fast food options.

There’s government housing nearby, but I always felt safe. If you keep to yourself you’ll be okay.

I’d stay again.

Self

6/10

Pleasant

08 Mar 2026

Andre

The staff was excellent but my hotel room was shower dirty. HowerHad imbedded brown stains . However I did like the gshower

8/10

Excellent

06 Mar 2026

Ivens

Not Bad very nice and clean no complaints

Friends

8/10

Excellent

04 Mar 2026

Larry

For the price, I didn’t mind that it was a 25 minutes subway ride to Times Square. The area of the hotel? On the walk from the subway? In the gutter there’s trash, on the sidewalks, trash, on the street, trash. The hotel has an entire downstairs that they could be using for a continental breakfast, instead they only have a cappuccino machine. Not that that’s a bad thing but I think a continental breakfast would bring in more people from all of the other US states; they love a free breakfast. Nice, modern, clean rooms.

8/10

Excellent

02 Mar 2026

Viktor

Very good for the price

Self

10/10

Exceptional

01 Mar 2026

Skye

Easy check-in and check-out, clean room

Partner

6/10

Pleasant

28 Feb 2026

Sommer

Decent place to stay. The walls are pretty thin so you could probably hear your neighbor. Room was a nice size. Very budget friendly especially since I had to deal with flight cancellations and just needed a place to stay.

Self

10/10

Exceptional

27 Feb 2026

Joshua

everything was fine

Friends

10/10

Exceptional

26 Feb 2026

Husain

Clean place, friendly staff. Very close to the New York City.

Self

10/10

Exceptional

25 Feb 2026

Mark

Hotel was fine. Not the nicest area, but staff were very helpful. There are vending machines and tables to eat at downstairs.

10/10

Exceptional

25 Feb 2026

Aldwyn

I needed a place to stay in Long Island City area. It was a last minute type of reservation - unplanned. I browsed nearby hotels using Expedia and found Capital Hotel. I was skeptical before check in, because the price was lower than the average hotel prices in the area - I was expecting mediocre rooms and amenities. When I checked in, I was surprised, because the room was cozy, clean, modern and the staff were very helpful and friendly. I will definitely stay in Capital Hotel again. I highly recommend this hotel.

Friends

8/10

Excellent

24 Feb 2026

Ralph

The rooms did not have microwaves and the downstairs coffeemaker was spewing out black specks...other than that the room was clean and the staff was polite. Albiet, they should avoid conversations regarding politics with customers.

Self

10/10

Exceptional

24 Feb 2026

Soraya

de ptm todo muy buen staff y muy buena atención, además de la ubicación q es muy buena para pasear y conocer todo New York

10/10

Exceptional

22 Feb 2026

Dennis

I couldn't be more pleased with my stay at the Capitol Hotel. From the friendly and helpful staff to the actual hotel itself I experienced

10/10

Exceptional

16 Feb 2026

Andy

Spotless clean.

Leisure Partner

2/10

Poor

15 Feb 2026

Morgan

The room was messy, we found hair in our sheets. The bathroom was sticky and messy. The walls are also extremely thin and you can hear everything from other rooms. The pictures are deceiving and definitely not worth the price that was paid.
The neighborhood around the hotel is less than ideal at night. There are no street lights and police at every corner. If you are traveling as a family I suggest you don’t go out after dark.

Leisure

10/10

Exceptional

12 Feb 2026

Maria

Easy quiet and neat

Business Self

10/10

Exceptional

09 Feb 2026

Dennis

An excellent hotel with an equally

10/10

Exceptional

07 Feb 2026

brian

loved it here!

8/10

Excellent

02 Feb 2026

Kevin

The staff

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Jeffry

Room is clean. Easy to checkin. A bit difficult to park car. There is 1 public parking 1 block away

Leisure

6/10

Pleasant

01 Feb 2026

Aaqil

I usually don’t do reviews, however I feel this will be beneficial to future customers who visit this hotel. Despite all the issues, they accommodated every step of the way with anything with had issues with. The first room was missing the latch at the top, the room started off really cold and warmed up within 30 minutes, a the charger under the lamp was missing. For that reason, we were moved into another room which had no issues at all and was very comfortable. Hard to find parking, but the area is cool. We stayed on the 2nd floor, (it’s 8 floors) and it was noise in the hallway here and there but nothing too disruptive. Nice Roku tv, very comfortable bed with soft sheets, and the bathroom was very spacious, clean, and cute. Would stay again!

Partner

10/10

Exceptional

26 Jan 2026

Jennifer

Was a little unsure because of mixed reviews but our room was super clean. Bed super comfy. The water took a bit to come out hot but we’re in the seventh floor and it was during the storm but when it came out it was hot. Not the best parking if you’re driving. Super recommend.

10/10

Exceptional

26 Jan 2026

Sonje

Access to food and the train during the snow storm!

10/10

Exceptional

25 Jan 2026

Kevon

Great spotless clean room with a nice view from the 6th floor

Leisure Self

10/10

Exceptional

24 Jan 2026

Gari

Perfectly fine hotel, very affordable for New York.
- Easy commute to Manhattan, only 5min walk to subway station
- Free luggage storage
- Area a bit sketchy with rough sleepers nearby, but nothing too crazy

Leisure Self

6/10

Pleasant

22 Jan 2026

Adrien

room is \"

8/10

Excellent

19 Jan 2026

Shawn

Good

10/10

Exceptional

19 Jan 2026

Dennis

Air conditioner was effective. Ample stores available for small purchases.

Leisure Self

2/10

Poor

15 Jan 2026

Christin

It not what i though it was going to be also i was not happy that i had to pay $30 on top of price just to check in an hour early. And the bathrooms sink water took along time to drian witch was over night. So i wasn't happy at all after my visit.

Business Partner

8/10

Excellent

14 Jan 2026

Leona

Overall, our stay was alright. We were just staying here before taking a flight out of Rome. It's a little confusing getting in and out of the area from the airport, but Google maps was able to figure it out. We were pretty hot the whole time there (even though it was January). The shower also doesn't have anything to hold in the water so it gets all over the bathroom floor, but I also know that might just be differant than what I'm used to. Overall, though, the value was good and we felt safe. There is a McDonald's right next door if all else fails!

Leisure Family

8/10

Excellent

12 Jan 2026

Daniel

Clean room, great staff! Only thing is that it’s not in the best area, overall the hotel itself is great!

Family

10/10

Exceptional

11 Jan 2026

Melina

Clean room, respectful staff, easy and fast check-in.

10/10

Exceptional

10 Jan 2026

Pichardo

Good

10/10

Exceptional

07 Jan 2026

Conley

You get what you pay for, with that being said, wasn’t bad. Front desk guy was great.

Leisure Self

10/10

Exceptional

07 Jan 2026

Isaiah

Room was good and staff was nice

Leisure Self

6/10

Pleasant

06 Jan 2026

Bina

Room was fine and pretty clean. The staff would let homeless people into the basement even if they did not have a room there. Really accommodating with check in and flights not corresponding by allowing us to store our luggage there. The area was not the best, but if you are trying to save money it’s not bad.

Leisure Friends

8/10

Excellent

06 Jan 2026

Savannah

Super close to subway stop!! Cute mini mart around the corner, decent area! We are thinking about booking again next year!!

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Andrea

Good

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Nikolay

Great value for a quick stay in NYC. The hotel is simple and nice. Clean room, good bathroom, everything you need if you’re travelling low key. Nothing fancy, but also nice and pleasant overall. The neighborhood may seem a bit sketchy if you’ve never been to New York, but it’s honestly fine. Mostly industrial and nothing special around, but also very conveniently located, taking transit to Manhattan only takes about 4 stops and 15 minutes. Would definitely come back again.

Self

4/10

Poor

02 Jan 2026

Sharon

Nice stay when on a budget, but the walls are thin, cold water in the bathroom 🚿, and my door's battery needed replacing so the front desk had to open my door every time I wanted to get in my room because the key fob wasn't working.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Kim

clean room, comfortable bed

Partner

10/10

Exceptional

31 Dec 2025

Jane

The room was clean, and the staff was very nice. It seems to be on the line of a micro hotel, where the room is slightly smaller but very sufficient, and with few amenities. There was a.small refrigerator, no microwave, and two plastic cups for water. No coffee maker, and if you keep that in mind you won't be disappointed. It was nice to spend at least one hundred dollars less and walk to get our own coffee.

Leisure Partner

8/10

Excellent

29 Dec 2025

Eunice

normal cleaniness

Leisure Family

10/10

Exceptional

29 Dec 2025

Najya

Good

Leisure Family

10/10

Exceptional

27 Dec 2025

Sloan

It was good the room was clean and easy to check in

10/10

Exceptional

25 Dec 2025

Dunamis

clean room/friendly staff/functional AC/al ot of nearby shops.

Friends_and_family Family

8/10

Excellent

25 Dec 2025

Michelle

The room is very clean and the bed is extremely comfortable.

Business_and_leisure

10/10

Exceptional

24 Dec 2025

Amadeo

Clean room great staff

Leisure Partner

2/10

Poor

21 Dec 2025

Dzmitry

Check-in went fine. That’s where everything positive ended.

The room was in a completely unsanitary condition. Hair was everywhere: on the floor, in the towels, in the bed, in the sink, in the bathtub, and on the bathroom tiles. The pillows were stained. The floor was covered with small debris. There was only one nightstand next to the bed.

The cleaning was absolutely unacceptable and far below any hotel standard. It felt as if the room had not been cleaned at all before our arrival. Requesting additional housekeeping made no sense given the initial condition of the room. As a result, we had to buy antibacterial wipes at our own expense and clean the floors, all bathroom tiles, the bathtub, the toilet, and the sinks ourselves.

The hotel’s location is another major downside. The area feels unsafe, and returning in the evening was genuinely frightening.

This is not an emotional complaint but a factual description of what happened. Not a single word in this review is exaggerated.

Business Family_with_children

8/10

Excellent

19 Dec 2025

Maurine

Hotel was clean and comfortable but no shops or reatairants neaby that I would ever feel safe entering. Neighborhood unsafe. The walk to train station was through the dilapidated housong projects with people living on streets, smoking weed and garbage everywhere. We had to Iber from train because it was too risky walking.

Friends_and_family Friends

10/10

Exceptional

19 Dec 2025

robert

its good

Business

6/10

Pleasant

17 Dec 2025

HoangLien

The location for this hotel is convenient to a subway station. However, the designer for its room is really poor. It has no storage for any of our items. No closest, no dressers or any storage place. The housekeeper has done a poor job. She/he has failed to sweep the floor for the entire duration of our stay. Their beds are super high. In conclusion I’ve no desire to return to this place again.

Leisure Friends

4/10

Poor

16 Dec 2025

Katielly

The room and cleaning were good, but the hotel is in a sketchy area especially if you’re traveling just with woman. Definitely wouldn’t recommend for a solo traveler! In addition, they don’t even offer water fountain.

Friends_and_family Friends

10/10

Exceptional

16 Dec 2025

Miss

The hotel is brilliant, looks newly built therefore is very modern. The rooms are a good size, queensbridge subway station is down the road from it.

Staff are great.

We asked for the room to be cleaned once in our 6 day stay - we tidied ourselves and got fresh towels but the time they did clean they didnt change the sheets which was a shame.

They provide soap, face wipes (make-up), body lotion, shampoo and conditioner.

The room is big and spacious.

I would definitely stay again.

Leisure Partner

8/10

Excellent

15 Dec 2025

Sarah Rose

Friendly staff

6/10

Pleasant

15 Dec 2025

Jorge

Bed really bad

10/10

Exceptional

14 Dec 2025

Roger

Staff was very attentive, friendly and helpful! Beautiful hotel at a reasonable price.

10/10

Exceptional

14 Dec 2025

Megan M

Room was great, and staff was friendly.

6/10

Pleasant

11 Dec 2025

Mark

A basic accommodation, bare-bones but perfectly acceptable, located in a bleak Queens neighborhood of auto repair shops and taxi depots. The hotel property is well-maintained, the room simple and functional with a well-designed bathroom. Other than good standards of cleanliness and comfort, the hotel offers few other amenities. Interaction with staff is brief and to-the point. (Front desk staff should be reminded to thank guests upon their checking out.)
For guests requiring public transportation, the 21st Street/Queensbridge subway station is a 5-minute walk away; Queensboro Plaza station, with multiple subway lines, is almost a mile from the hotel. There are a few convenience stores and several fast-food franchises nearby.
Overall, the significant cost-saving from Manhattan hotels is the reason to stay here.

Leisure Self

8/10

Excellent

10 Dec 2025

Andre

The room was recently renovated and well maintained. Minimal amenities, only a tv and fridge in the room, but it was more than adequate for the price. Location was just a 7 min walk to the subway for easy commuting in and out of manhattan. The general location left a lot to be desired, lots of construction and trash everywhere. Not the hotel’s fault just know the neighborhood is a bit of a mess.

Partner

8/10

Excellent

10 Dec 2025

Mariko

AC was effective. Staff were kind. There was a vending machine for water and some other drinks.

Business_and_leisure Family_with_children

10/10

Exceptional

06 Dec 2025

Camille

Clean room, front desk guy was SO nice and helpful, Central location to everything, spacious room

Friends_and_family Friends

2/10

Poor

06 Dec 2025

GLAUCIA

I made a reservation for 3 people, as per the room photo, with two double beds. Upon arrival at the hotel, it was only one room with a king-size bed. When I questioned the receptionist, he told me I had reserved a room with only one bed. I showed him my reservation with a photo of two beds, but it was no use. The shower didn't heat up, and the location is terrible, a horrible neighborhood.

Leisure Family

2/10

Poor

02 Dec 2025

Syed

The air conditioner was bad also the room service. No body wash or soup bar

Friends_and_family Friends

10/10

Exceptional

02 Dec 2025

Chandra

Clean updated room. Friendly staff. I enjoyed my time there. Very close to subway that took me all the way to Rockefeller sq, Katz diner, time sq, serendipity and the Brooklyn bridge from one train.

Partner

8/10

Excellent

01 Dec 2025

Josh

This is a very minimalist place. There is a small desk with chair, a cube fridge,a wall-mounted TV, a single nightstand, a small (24\") or so hanging bar, and a single small trash can in the bathroom.

There is no dresser, and not even a stand for a suitcase to be unpacked from. The bed is fine but very weirdly high off the ground (on a tall hollow base).

Also, there is no shelf of hook of any sort in the shower stall. Nowhere to put your soap or shampoo or to hang a washcloth.

The room appeared to be VERY recently renovated and was very clean, and housekeeping kept it that way through out our 5 day stay.

The desk staff was friendly and was very accommodating as to an early check in when we called that morning (and did not charge us the early check in fee)

The location is what you would expect for a spot w block from the river in what is still a transitional residential/industrial part of queens. Street parking exists but would be a challenge. It is an easy three or four blocks from the F train station and two stops into Manhattan.

Partner

2/10

Poor

29 Nov 2025

Deonte

Overall my experience my horrible

8/10

Excellent

27 Nov 2025

Kimberly

Great rate! Room was clean and staff were very kind. Would recommend and stay here again! The only negative thing we noticed was that our top sheet was on top of the comforter rather than under it. No biggie. Happy Thanksgiving!

Leisure Family

10/10

Exceptional

23 Nov 2025

Keny

great staffs...

Business_and_leisure Friends

8/10

Excellent

23 Nov 2025

Devyn

the room was great, only thing i would say that the room needs is more towels and a microwave so people can reheat food.

Partner

8/10

Excellent

22 Nov 2025

Catriona

Location was close enough to subway. Basic room but all you need when you plan to explore New York. Coffee machine downstairs was great. Plenty of fast food options

6/10

Pleasant

22 Nov 2025

Latasha

Rooms were super small. A room with a king bed should have way more walking space in it.

Self

6/10

Pleasant

22 Nov 2025

Tariq

Was good no complaints

Friends

10/10

Exceptional

19 Nov 2025

Refugio

nice location

Leisure Partner

10/10

Exceptional

19 Nov 2025

Rayquan

Great

10/10

Exceptional

18 Nov 2025

Cassandra

Clean room, helpful and friendly staff.

8/10

Excellent

18 Nov 2025

Araceli

Our room was clean and quiet but we have to ask for towels all the time the front desk employees are nice for the price we paid is good I highly recommend if you’re on a budget

Leisure Family

10/10

Exceptional

17 Nov 2025

IVAN PATRICIO

clean room, very good staff atention, and near to manhathan

Self

10/10

Exceptional

17 Nov 2025

Daniel

Room
Was great.

Leisure Partner

10/10

Exceptional

17 Nov 2025

Sahara

Everything I liked it a lot.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Paola

Great service, neat room, comfortable beds, modern cozy room! 10 min walk from subway station!

Partner

10/10

Exceptional

16 Nov 2025

Linda

Staff were fantastic. A cheap but pretty convenient spot if you are visiting NYC and don’t want to spend a fortune.

Friends

10/10

Exceptional

13 Nov 2025

Andrew

Clean room. Easy check in

Business

8/10

Excellent

11 Nov 2025

Nikolay

6/10

Pleasant

10 Nov 2025

Sean

Very simple place. No dresser/place to put clothes and only two hangers. Area is a bit sketchy especially at night.

Self

10/10

Exceptional

07 Nov 2025

Eloise

Yes

Friends_and_family Family

6/10

Pleasant

07 Nov 2025

Michael

Room needs an iron, safe, soundproof walls, heard someone either having sex or being murdered, couldn't tell the difference.

8/10

Excellent

04 Nov 2025

Darnell

Pretty good location, close to the F train. A/C and heat worked and showers had hot water. Felt very safe. Staff was young and cool. No complaints

Leisure Friends

10/10

Exceptional

03 Nov 2025

Paul

Room was super clean, every staff member we interacted with was very friendly. It's a close walk to two different subway stations( Queensborough or the 21st/Queensbridge). So you can get anywhere in the city quickly. Both have restaurants near them. They allowed us to drop bags early as we flew in early in the day before check-in, our flight out wasn't until evening, but they offered to hold out luggage while we went sightseeing after we checked out as well. Only slightly negative item is that the beds are super high. We'd stay again.

Leisure Partner

8/10

Excellent

03 Nov 2025

John

Heat and air were effective. Several convenience stores near. A good deli nearby on the corner of 21st St with amazing prices on deli foods and drinks.

Partner

6/10

Pleasant

03 Nov 2025

Marco

Little dirty and overpriced for what we got

2/10

Poor

29 Oct 2025

Joanne

The hotel does not match up to the reviews before. The room was dirty and full of other people’s hair and marks on the floors and windows. There was not security lock on the door and you could hear everyone in the hallway at all hours of the night at the extremely loud ice machine. The location is also awful!! There is nothing to do except a few fast food places near the station but it wasn’t somewhere I would recommend going. It was so bad, we left 3 days early and moved to another hotel. I emailed the hotel to ask for a refund on the days we didn’t stay but the emails bounced back and then when it was forwarded to the manager (Michael) I’ve had no reply! Avoid at all costs!!!

Partner

8/10

Excellent

29 Oct 2025

Angel

Saw a roach in the bathroom other than that perfect

Self

10/10

Exceptional

28 Oct 2025

Jennie

Clean room