Capital Hotel

Laos , Luang Prabang
LUANG PRABANG , Bounkhong Road
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100 reviews shown

10/10

Exceptional

26 Apr 2026

Sugeiry

Good

Partner

10/10

Exceptional

21 Apr 2026

Shedettah

I loved that the room was spacious, clean and newly renovated.
The staff was pleasant and present which made me will safe,

Family_with_children

10/10

Exceptional

20 Apr 2026

MARIA GABRIELA

Great location

Self

10/10

Exceptional

19 Apr 2026

Stephane

The place was clean and staff was really friendly. Fairly close to a subway station,

Friends_and_family Family

6/10

Pleasant

17 Apr 2026

Owen

Great A/C, spacious bathroom, cheap, helpful cleaning staff. Overall a good experience at the hotel. Not the most convenient location but for the price it’s hard to beat.

Partner

10/10

Exceptional

16 Apr 2026

Juan

Super easy check in, room was great.

10/10

Exceptional

15 Apr 2026

Tim

This is a very nice clean hotel.
Has all basic necesities.

6/10

Pleasant

12 Apr 2026

Albert

Everything is fine.

8/10

Excellent

10 Apr 2026

Mollah

No parking space.room is clean and staff is good. Air conditioning is working.

Family_with_children

10/10

Exceptional

10 Apr 2026

Mechelle

The hotel and room was clean! The staff were nice. The AC and heat worked great and the bed was comfy. Plenty of hot water for the shower. Several options for a quick breakfast or meal within a short walk. There is no coffee in the hotel but coffee a short walk or door dash away. There is a fridge in the room. There is a microwave in the hotel not the room, that I used every morning to make oatmeal. Hotel very conveniently located beoour commute into Manhattan via subway and the airport. Would highly recommend.

Friends

10/10

Exceptional

09 Apr 2026

Randy

Clean hotel gets the job done, the rooms are not spotless but they get the job done.

Self

8/10

Excellent

07 Apr 2026

Sonam

Good

8/10

Excellent

04 Apr 2026

Grenel

It was all within the parameters I wanted. The cafeteria area should improve, more variety and that they sell coffee not machine. The room and hotel good.

Partner

8/10

Excellent

01 Apr 2026

Aulaysha

The room was clean and a good option for a quick stay. Parking is terrible, not located in the best neighborhood but near commercial food options, bodegas, and mini marts. There are like 3 other hotels on the same block for the same or cheaper that offer more.

Family

2/10

Poor

29 Mar 2026

Stephen

Hallway smelt like rancid piss

Self

4/10

Poor

27 Mar 2026

Michael

They did not allow early check-in, but there was a bug in the room. The clothes iron was not clean. The night staff was not very helpful when they took my IDs and room key at night.

Self

4/10

Poor

27 Mar 2026

Brandon

The room was quite small and the view was meh. The staff was standard the biggest disappointment was the area. It was very urban and I felt a bit uncomfortable walking to and from the hotel to the store, train station etc..

Partner

10/10

Exceptional

26 Mar 2026

Jack

Easy convenient if you’re looking for a local spot just to chill out for a night or so staff was super nice room was clean. Literally everything is nearby that you could imagine from food to probably snapping turtles lol

Partner

6/10

Pleasant

26 Mar 2026

Ryan

The room wasnt clean. The hotel seemed drabe. There was not much vibe.

10/10

Exceptional

25 Mar 2026

Sheila

Very nice and affordable. Had a fun time here

Partner

10/10

Exceptional

24 Mar 2026

Joshua

The rooms could have been cleaned daily

Partner

10/10

Exceptional

24 Mar 2026

Demi

For the deal we got I thought the room was a really good size. Plus a mini fridge. The front desk staff was so friendly and great. House keeping was always nearby. Fresh towels and everything every day. Smart tv and WiFi. Would stay again! I seen some say the area was unsafe but I felt totally fine. A great stay if you want affordable and good service

Partner

8/10

Excellent

24 Mar 2026

Binod

Great price and facility, few shops nearby but those shops are really expensive. This hotel is walkable distance from metro station, I recommend you to book the room for your stay.

Family_with_children

10/10

Exceptional

23 Mar 2026

Justin

place good

4/10

Poor

22 Mar 2026

GRACE

I am convinced that the reviews are fake. One of the reasons I chose this hotel because there were several comments that this is ideal for a solo traveler. If you’re a woman travelling alone, this is not the place for you. The area looks sketchy as well.

Thin walls. First morning, a guy nearby was talking so loud, I could hear everything. Second night, I was awakened approximately 1:45 a.m. with someone banging on my door. Loud, speaking in a foreign language. I called the office for help and I was dismissed at first. I was told it was just some drunk person. I got up the following morning and checked out by 9:30. I couldn’t wait to get out. The front desk is enclosed in glass. I don’t know if this was from the Covid days or staff protection. That should give you an idea of the neighborhood.

I frequent NY and trying various areas. I know that I won’t be returning to this place.

Self

10/10

Exceptional

19 Mar 2026

Henry

Absolutely no parking Spaces available near by but a great place to stay.

Partner

8/10

Excellent

15 Mar 2026

Isabelle

Very nice rooms. Location is okay. If you request housekeeping they dont clean the room very thoroughly.

Family

10/10

Exceptional

14 Mar 2026

Nashali

Property is very nice and clean. They were under renovation in some parts but the location is great. It was near a subway station and there were so many places around to eat. Overall 10/10 would stay here again

Partner

8/10

Excellent

13 Mar 2026

Ian

Clean hotel, friendly staff. Basic amenities (no kettle). Queens is a bit of a dive, however, I didn’t have any problems walking to and from the subway.

Self

10/10

Exceptional

11 Mar 2026

Ryan

Clean rooms, friendly staff, and very affordable prices. Great experience—I’ll definitely be back soon! ⭐

8/10

Excellent

08 Mar 2026

Dean

I was pleased with my stay at The Capital Hotel. My room was clean and the staff were helpful. I was pleased that during my week stay it was very quiet at night (inside & outside). It was only during my last night that I heard people talking in the next room, and someone snoring (faintly heard in my room). Lol. But generally, it was quiet.

The room was a good size. It all looks relatively new.
The bathroom was roomy & modern. The bed was comfy.

The hotel is on a semi-commercial street, with other hotels & new builds around. It isn’t a nice area. But it’s very fast to get into Manhattan. It’s a 9 minute walk to the subway….., then two stops to the Upper East Side.

There’s a 24 hour deli & laundromat nearby as well as numerous popular fast food options.

There’s government housing nearby, but I always felt safe. If you keep to yourself you’ll be okay.

I’d stay again.

Self

6/10

Pleasant

08 Mar 2026

Andre

The staff was excellent but my hotel room was shower dirty. HowerHad imbedded brown stains . However I did like the gshower

8/10

Excellent

06 Mar 2026

Ivens

Not Bad very nice and clean no complaints

Friends

8/10

Excellent

04 Mar 2026

Larry

For the price, I didn’t mind that it was a 25 minutes subway ride to Times Square. The area of the hotel? On the walk from the subway? In the gutter there’s trash, on the sidewalks, trash, on the street, trash. The hotel has an entire downstairs that they could be using for a continental breakfast, instead they only have a cappuccino machine. Not that that’s a bad thing but I think a continental breakfast would bring in more people from all of the other US states; they love a free breakfast. Nice, modern, clean rooms.

8/10

Excellent

02 Mar 2026

Viktor

Very good for the price

Self

10/10

Exceptional

01 Mar 2026

Skye

Easy check-in and check-out, clean room

Partner

6/10

Pleasant

28 Feb 2026

Sommer

Decent place to stay. The walls are pretty thin so you could probably hear your neighbor. Room was a nice size. Very budget friendly especially since I had to deal with flight cancellations and just needed a place to stay.

Self

10/10

Exceptional

27 Feb 2026

Joshua

everything was fine

Friends

10/10

Exceptional

26 Feb 2026

Husain

Clean place, friendly staff. Very close to the New York City.

Self

10/10

Exceptional

25 Feb 2026

Mark

Hotel was fine. Not the nicest area, but staff were very helpful. There are vending machines and tables to eat at downstairs.

10/10

Exceptional

25 Feb 2026

Aldwyn

I needed a place to stay in Long Island City area. It was a last minute type of reservation - unplanned. I browsed nearby hotels using Expedia and found Capital Hotel. I was skeptical before check in, because the price was lower than the average hotel prices in the area - I was expecting mediocre rooms and amenities. When I checked in, I was surprised, because the room was cozy, clean, modern and the staff were very helpful and friendly. I will definitely stay in Capital Hotel again. I highly recommend this hotel.

Friends

8/10

Excellent

24 Feb 2026

Ralph

The rooms did not have microwaves and the downstairs coffeemaker was spewing out black specks...other than that the room was clean and the staff was polite. Albiet, they should avoid conversations regarding politics with customers.

Self

10/10

Exceptional

24 Feb 2026

Soraya

de ptm todo muy buen staff y muy buena atención, además de la ubicación q es muy buena para pasear y conocer todo New York

10/10

Exceptional

22 Feb 2026

Dennis

I couldn't be more pleased with my stay at the Capitol Hotel. From the friendly and helpful staff to the actual hotel itself I experienced

10/10

Exceptional

16 Feb 2026

Andy

Spotless clean.

Leisure Partner

2/10

Poor

15 Feb 2026

Morgan

The room was messy, we found hair in our sheets. The bathroom was sticky and messy. The walls are also extremely thin and you can hear everything from other rooms. The pictures are deceiving and definitely not worth the price that was paid.
The neighborhood around the hotel is less than ideal at night. There are no street lights and police at every corner. If you are traveling as a family I suggest you don’t go out after dark.

Leisure

10/10

Exceptional

12 Feb 2026

Maria

Easy quiet and neat

Business Self

10/10

Exceptional

09 Feb 2026

Dennis

An excellent hotel with an equally

10/10

Exceptional

07 Feb 2026

brian

loved it here!

8/10

Excellent

02 Feb 2026

Kevin

The staff

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Jeffry

Room is clean. Easy to checkin. A bit difficult to park car. There is 1 public parking 1 block away

Leisure

6/10

Pleasant

01 Feb 2026

Aaqil

I usually don’t do reviews, however I feel this will be beneficial to future customers who visit this hotel. Despite all the issues, they accommodated every step of the way with anything with had issues with. The first room was missing the latch at the top, the room started off really cold and warmed up within 30 minutes, a the charger under the lamp was missing. For that reason, we were moved into another room which had no issues at all and was very comfortable. Hard to find parking, but the area is cool. We stayed on the 2nd floor, (it’s 8 floors) and it was noise in the hallway here and there but nothing too disruptive. Nice Roku tv, very comfortable bed with soft sheets, and the bathroom was very spacious, clean, and cute. Would stay again!

Partner

10/10

Exceptional

26 Jan 2026

Jennifer

Was a little unsure because of mixed reviews but our room was super clean. Bed super comfy. The water took a bit to come out hot but we’re in the seventh floor and it was during the storm but when it came out it was hot. Not the best parking if you’re driving. Super recommend.

10/10

Exceptional

26 Jan 2026

Sonje

Access to food and the train during the snow storm!

10/10

Exceptional

25 Jan 2026

Kevon

Great spotless clean room with a nice view from the 6th floor

Leisure Self

10/10

Exceptional

24 Jan 2026

Gari

Perfectly fine hotel, very affordable for New York.
- Easy commute to Manhattan, only 5min walk to subway station
- Free luggage storage
- Area a bit sketchy with rough sleepers nearby, but nothing too crazy

Leisure Self

6/10

Pleasant

22 Jan 2026

Adrien

room is \"

8/10

Excellent

19 Jan 2026

Shawn

Good

10/10

Exceptional

19 Jan 2026

Dennis

Air conditioner was effective. Ample stores available for small purchases.

Leisure Self

2/10

Poor

15 Jan 2026

Christin

It not what i though it was going to be also i was not happy that i had to pay $30 on top of price just to check in an hour early. And the bathrooms sink water took along time to drian witch was over night. So i wasn't happy at all after my visit.

Business Partner

8/10

Excellent

14 Jan 2026

Leona

Overall, our stay was alright. We were just staying here before taking a flight out of Rome. It's a little confusing getting in and out of the area from the airport, but Google maps was able to figure it out. We were pretty hot the whole time there (even though it was January). The shower also doesn't have anything to hold in the water so it gets all over the bathroom floor, but I also know that might just be differant than what I'm used to. Overall, though, the value was good and we felt safe. There is a McDonald's right next door if all else fails!

Leisure Family

8/10

Excellent

12 Jan 2026

Daniel

Clean room, great staff! Only thing is that it’s not in the best area, overall the hotel itself is great!

Family

10/10

Exceptional

11 Jan 2026

Melina

Clean room, respectful staff, easy and fast check-in.

10/10

Exceptional

10 Jan 2026

Pichardo

Good

10/10

Exceptional

07 Jan 2026

Conley

You get what you pay for, with that being said, wasn’t bad. Front desk guy was great.

Leisure Self

10/10

Exceptional

07 Jan 2026

Isaiah

Room was good and staff was nice

Leisure Self

6/10

Pleasant

06 Jan 2026

Bina

Room was fine and pretty clean. The staff would let homeless people into the basement even if they did not have a room there. Really accommodating with check in and flights not corresponding by allowing us to store our luggage there. The area was not the best, but if you are trying to save money it’s not bad.

Leisure Friends

8/10

Excellent

06 Jan 2026

Savannah

Super close to subway stop!! Cute mini mart around the corner, decent area! We are thinking about booking again next year!!

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Andrea

Good

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Nikolay

Great value for a quick stay in NYC. The hotel is simple and nice. Clean room, good bathroom, everything you need if you’re travelling low key. Nothing fancy, but also nice and pleasant overall. The neighborhood may seem a bit sketchy if you’ve never been to New York, but it’s honestly fine. Mostly industrial and nothing special around, but also very conveniently located, taking transit to Manhattan only takes about 4 stops and 15 minutes. Would definitely come back again.

Self

4/10

Poor

02 Jan 2026

Sharon

Nice stay when on a budget, but the walls are thin, cold water in the bathroom 🚿, and my door's battery needed replacing so the front desk had to open my door every time I wanted to get in my room because the key fob wasn't working.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Kim

clean room, comfortable bed

Leisure Partner

10/10

Exceptional

31 Dec 2025

Jane

The room was clean, and the staff was very nice. It seems to be on the line of a micro hotel, where the room is slightly smaller but very sufficient, and with few amenities. There was a.small refrigerator, no microwave, and two plastic cups for water. No coffee maker, and if you keep that in mind you won't be disappointed. It was nice to spend at least one hundred dollars less and walk to get our own coffee.

Leisure Partner

8/10

Excellent

29 Dec 2025

Eunice

normal cleaniness

Leisure Family

10/10

Exceptional

29 Dec 2025

Najya

Good

Leisure Family

10/10

Exceptional

27 Dec 2025

Sloan

It was good the room was clean and easy to check in

10/10

Exceptional

25 Dec 2025

Dunamis

clean room/friendly staff/functional AC/al ot of nearby shops.

Friends_and_family Family

8/10

Excellent

25 Dec 2025

Michelle

The room is very clean and the bed is extremely comfortable.

Business_and_leisure

10/10

Exceptional

24 Dec 2025

Amadeo

Clean room great staff

Leisure Partner

2/10

Poor

21 Dec 2025

Dzmitry

Check-in went fine. That’s where everything positive ended.

The room was in a completely unsanitary condition. Hair was everywhere: on the floor, in the towels, in the bed, in the sink, in the bathtub, and on the bathroom tiles. The pillows were stained. The floor was covered with small debris. There was only one nightstand next to the bed.

The cleaning was absolutely unacceptable and far below any hotel standard. It felt as if the room had not been cleaned at all before our arrival. Requesting additional housekeeping made no sense given the initial condition of the room. As a result, we had to buy antibacterial wipes at our own expense and clean the floors, all bathroom tiles, the bathtub, the toilet, and the sinks ourselves.

The hotel’s location is another major downside. The area feels unsafe, and returning in the evening was genuinely frightening.

This is not an emotional complaint but a factual description of what happened. Not a single word in this review is exaggerated.

Business Family_with_children

8/10

Excellent

19 Dec 2025

Maurine

Hotel was clean and comfortable but no shops or reatairants neaby that I would ever feel safe entering. Neighborhood unsafe. The walk to train station was through the dilapidated housong projects with people living on streets, smoking weed and garbage everywhere. We had to Iber from train because it was too risky walking.

Friends_and_family Friends

10/10

Exceptional

19 Dec 2025

robert

its good

Business

6/10

Pleasant

17 Dec 2025

HoangLien

The location for this hotel is convenient to a subway station. However, the designer for its room is really poor. It has no storage for any of our items. No closest, no dressers or any storage place. The housekeeper has done a poor job. She/he has failed to sweep the floor for the entire duration of our stay. Their beds are super high. In conclusion I’ve no desire to return to this place again.

Leisure Friends

4/10

Poor

16 Dec 2025

Katielly

The room and cleaning were good, but the hotel is in a sketchy area especially if you’re traveling just with woman. Definitely wouldn’t recommend for a solo traveler! In addition, they don’t even offer water fountain.

Friends_and_family Friends

10/10

Exceptional

16 Dec 2025

Miss

The hotel is brilliant, looks newly built therefore is very modern. The rooms are a good size, queensbridge subway station is down the road from it.

Staff are great.

We asked for the room to be cleaned once in our 6 day stay - we tidied ourselves and got fresh towels but the time they did clean they didnt change the sheets which was a shame.

They provide soap, face wipes (make-up), body lotion, shampoo and conditioner.

The room is big and spacious.

I would definitely stay again.

Leisure Partner

8/10

Excellent

15 Dec 2025

Sarah Rose

Friendly staff

6/10

Pleasant

15 Dec 2025

Jorge

Bed really bad

10/10

Exceptional

14 Dec 2025

Roger

Staff was very attentive, friendly and helpful! Beautiful hotel at a reasonable price.

10/10

Exceptional

14 Dec 2025

Megan M

Room was great, and staff was friendly.

6/10

Pleasant

11 Dec 2025

Mark

A basic accommodation, bare-bones but perfectly acceptable, located in a bleak Queens neighborhood of auto repair shops and taxi depots. The hotel property is well-maintained, the room simple and functional with a well-designed bathroom. Other than good standards of cleanliness and comfort, the hotel offers few other amenities. Interaction with staff is brief and to-the point. (Front desk staff should be reminded to thank guests upon their checking out.)
For guests requiring public transportation, the 21st Street/Queensbridge subway station is a 5-minute walk away; Queensboro Plaza station, with multiple subway lines, is almost a mile from the hotel. There are a few convenience stores and several fast-food franchises nearby.
Overall, the significant cost-saving from Manhattan hotels is the reason to stay here.

Leisure Self

8/10

Excellent

10 Dec 2025

Andre

The room was recently renovated and well maintained. Minimal amenities, only a tv and fridge in the room, but it was more than adequate for the price. Location was just a 7 min walk to the subway for easy commuting in and out of manhattan. The general location left a lot to be desired, lots of construction and trash everywhere. Not the hotel’s fault just know the neighborhood is a bit of a mess.

Partner

8/10

Excellent

10 Dec 2025

Mariko

AC was effective. Staff were kind. There was a vending machine for water and some other drinks.

Business_and_leisure Family_with_children

10/10

Exceptional

06 Dec 2025

Camille

Clean room, front desk guy was SO nice and helpful, Central location to everything, spacious room

Friends_and_family Friends

2/10

Poor

06 Dec 2025

GLAUCIA

I made a reservation for 3 people, as per the room photo, with two double beds. Upon arrival at the hotel, it was only one room with a king-size bed. When I questioned the receptionist, he told me I had reserved a room with only one bed. I showed him my reservation with a photo of two beds, but it was no use. The shower didn't heat up, and the location is terrible, a horrible neighborhood.

Leisure Family

2/10

Poor

02 Dec 2025

Syed

The air conditioner was bad also the room service. No body wash or soup bar

Friends_and_family Friends

10/10

Exceptional

02 Dec 2025

Chandra

Clean updated room. Friendly staff. I enjoyed my time there. Very close to subway that took me all the way to Rockefeller sq, Katz diner, time sq, serendipity and the Brooklyn bridge from one train.

Partner

8/10

Excellent

01 Dec 2025

Josh

This is a very minimalist place. There is a small desk with chair, a cube fridge,a wall-mounted TV, a single nightstand, a small (24\") or so hanging bar, and a single small trash can in the bathroom.

There is no dresser, and not even a stand for a suitcase to be unpacked from. The bed is fine but very weirdly high off the ground (on a tall hollow base).

Also, there is no shelf of hook of any sort in the shower stall. Nowhere to put your soap or shampoo or to hang a washcloth.

The room appeared to be VERY recently renovated and was very clean, and housekeeping kept it that way through out our 5 day stay.

The desk staff was friendly and was very accommodating as to an early check in when we called that morning (and did not charge us the early check in fee)

The location is what you would expect for a spot w block from the river in what is still a transitional residential/industrial part of queens. Street parking exists but would be a challenge. It is an easy three or four blocks from the F train station and two stops into Manhattan.

Partner

2/10

Poor

29 Nov 2025

Deonte

Overall my experience my horrible

8/10

Excellent

27 Nov 2025

Kimberly

Great rate! Room was clean and staff were very kind. Would recommend and stay here again! The only negative thing we noticed was that our top sheet was on top of the comforter rather than under it. No biggie. Happy Thanksgiving!

Leisure Family

10/10

Exceptional

23 Nov 2025

Keny

great staffs...

Business_and_leisure Friends