Name: Jeju Oriental
Address: Samdo 2-Dong Jeju City, 1197, Jeju Do, 690032, KR

6/10

Pleasant

09 Jul 2026

Joseph

Found a dead cockroach in my room!

10/10

Exceptional

03 Jul 2026

Maria Lissette

The breakfast buffet really nice!

2/10

Poor

22 Jun 2026

anjani

Horrible place to stay. Old and ancient like property. Stained carpets, peeling of paint, stains in the bathroom and bad smell in the corridor. Don’t go by its pics on the site and reviews. All fake. It was shocking that in today’s day and age you could come across such a room and false claims on the website. Don’t know how they managed a 4 and a half star.
The rooms are old and outdated to the core so much so that it’s falling apart. To that the staff has only one line to say that it’s 38 years old. Well do some maintenance!! It’s says casino but it’s not opened yet, it says restaurants on site but they r all closed, says laundry facilities but there are none !! The breakfast buffet is a joke !! And nothing else is around this area , so pls don’t stay here.
Nobody at front desk or otherwise understand or speak English so difficult to talk . And if u lose ur room key they charge u 10000 won ! Ha ha

Family_with_children

2/10

Poor

15 Jun 2026

Jade

Do NOT be fooled by the ratings. I paid more to stay at a clean hotel. Places priced at 20% or less would have been cleaner. Outdated hotel needing total renovation especially in the rooms. Upgrade to ocean view was needed but appreciated and expressed at check in.
Overwhelmed with the condition of the room, can not express in words. Please consider other hotels at lower price which will be more accommodating. FYI…could not take a proper shower as mold and mildew from the shower curtain to shower fixtures prevented

10/10

Exceptional

06 Jun 2026

Annie Chang WaiYoke

Here’s a polished version of your review:

The room was clean and the staff were friendly and helpful. They kindly allowed us to check in earlier, which we truly appreciated as we were very tired after taking an early flight from Seoul to Jeju Island. We are very grateful that they went out of their way to accommodate us.

Partner

8/10

Excellent

28 May 2026

Lisa

Clean & spacious room. Has bath tub is a big bonus after long day. Bed & pillows not the most comfortable. No coffee or tea in the room. Free Bottle water. Didn’t get an ocean view 😜

Friends

8/10

Excellent

29 Apr 2026

SeokHoon

제주시내에 위치하고 바다 앞이라 산책과 식사가 편리함

Business Self

10/10

Exceptional

26 Apr 2026

Claire

I stayed one night, before early flight from Jeju airport. Lovely spacious and clean room. With view of the fountains outside. The staff were very helpful with calling a cab for the airport and making sure I could pay for it with my UK bank card.
Perfect stop for access to the airport.

Self

10/10

Exceptional

24 Apr 2026

Joselyn

Amazing front desk staff. They all helped us with a few luggage issues and always kind :)

Friends_and_family Friends

8/10

Excellent

30 Mar 2026

Jong you

.

Partner

10/10

Exceptional

04 Mar 2026

Cheng Noi

Clean room/mountain view from room. Helpful staff who helped me get medicine when I am sick during one midnight. Near Emart. Hotel buffet breakfast is perfect.

Self

2/10

Poor

26 Feb 2026

sang yun

Very very bad

Self

8/10

Excellent

01 Jan 2026

John ho

everything is fine and clean

Friends_and_family Family

6/10

Pleasant

28 Dec 2025

Maria Lissette

The casino was under renovation but the website didn’t say it. The reason I chose the hotel was because of the casino disappointment. The breakfast is pricey & average. The room was very nice & clean 5 stars for that.

Friends_and_family Friends

8/10

Excellent

28 Dec 2025

Jeff

Clean, close to everything

Leisure Partner

2/10

Poor

28 Dec 2025

Alejandro

The hallways has a very bad smell

10/10

Exceptional

14 Dec 2025

Saeromi

직원들이 친절합니다

Business

8/10

Excellent

05 Nov 2025

Quoc Lam

Great location close to shopping areas and restaurants. The hotel room was comfortable and clean. I was a bit surprised that the window in my room was quite small, but it still offered a beautiful sea view of the coast, really nice to wake up to. Overall, a pleasant stay in Jeju Island

Leisure Self

2/10

Poor

14 Oct 2025

Kitty

Most definitely not a 4 star hotel - I would rate it as 2.5.

The price was really great. The hotel photos also looked amazing. When we arrived, the outside of the hotel looked nice, and the lobby was kind of fancy, so our hopes were up. Well, once we checked into our room... everything was dated. Worn out. Old. Serious catfished. Also, they didn't even have some of the amenities listed - I don't know if this is Expedia's or their own mistake but note that they have no gym, laundry and I certainly didn't see an indoor golf driving range. Also, their casino only has baccarat...

Leisure Friends

4/10

Poor

05 Oct 2025

Ying Ju

Pros: lots of restaurants to choose from outside in the vicinity. There’s an Emart, supermarket just across the street, prepare to lose your money there. If you drive, lots of parking and they are not compact sizes.

Cons: Room is way too outdated. The door and lock do not feel secure and sturdy if you care about safety. Way to the room was a bit hard to navigate, but it might just be me. The air condition was not cool enough, so if you are afraid of being hot, this might not be the place for you.

Leisure Self

10/10

Exceptional

04 Oct 2025

Chang Min

친절한 직원들, 청결한 객실관리, 주변시설들과 접근성도 좋았고요~ 전반적으로 대만족입니다. 다음에도 꼭 이용할 겁니다~ ^^

Friends_and_family Family

10/10

Exceptional

01 Oct 2025

Yonghwan

오션뷰

Business

6/10

Pleasant

27 Sep 2025

CHARLES

The view was nice and the staff were very professional, polite, and friendly. The hallway and room had tons of scuff marks on the walls and furniture. The bathroom floor tile had visibly dirty spots and the shower tile and caulking was dirty and had mold spots. There was no sound insulation to the other rooms or the hallway.

Friends_and_family Family

2/10

Poor

13 Sep 2025

Michael

The mirror in the bathroom had an electrical short (which was previously poorly patched with tape), touching anything in the area gave an electric shock. I informed the front desk, but the worker was indifferent. Not a safe property.

Leisure Self

6/10

Pleasant

26 Aug 2025

Niko

Hotel needs updating badly

Business

8/10

Excellent

16 Aug 2025

Arunnvel

Stayed for 2 days and very close to the waterfront with stunning ocean views, and still close to Jeju city attractions and restaurants. My room was spacious, clean.

The staff were friendly and efficient, making check-in and check-out quick and easy.

They had gym, buffet restaurant, cafe, casino, large bath which I never used!

Leisure Self

10/10

Exceptional

09 Aug 2025

Ashlynn

Hotel was a little older but still really good. Nice and clean, you could just see some wear building up. Great location to the 2 full day tours I booked while in Jeju, it was an easy 5 minute walk.
Close to 2 convenience stores and some good dining options. Walkable to the main shopping streets and about 10 minute walk to the bus stop to the airport.

Leisure Self

8/10

Excellent

27 Jul 2025

Peter Ronald

A great place to start you exploration of the older part. Short walk 4-5 blocks) to shopping mall and old markets, local restaurants & bars.

Leisure Partner

6/10

Pleasant

20 Jul 2025

Jonghoon

3.5

Business Self

10/10

Exceptional

11 Jul 2025

sengin

청결 서비스 좋은 호텔

객실 청소 잘 해 주시고 요
체크인 신속하게 잘 해 주시구 요
전반적으로 여러 부분이 편리 했습니다
호텔 내 편의점도 좋았습니다
다음 출장도 이용 하도록 하죠

Business

10/10

Exceptional

20 May 2025

byeongkie

깨끗한 호텔

카지노 있는 호텔로서
소박하지만 깨끗한 품격있는 호텔

Friends_and_family Family

8/10

Excellent

05 May 2025

Wai Kin

Easy access by car

Leisure Family

2/10

Poor

04 May 2025

Jitendra Kumar

they joined the two twin to make it look like a double, their ac wasn't working either. would not recommend.

Leisure Partner

10/10

Exceptional

03 Mar 2025

YOUNGJOO

제주가면 항상 애용하는 숙박시설중 한군데 입니다. 이번엔 생각지 않게 업그레이드 해 주셔서 더 편해 쉬다 올 수 있었습니다. 감사하게 잘 사용했습니다.

Partner

10/10

Exceptional

23 Feb 2025

YOUNSANG

Excellent for casino

Excellent and great Value for Money

10/10

Exceptional

04 Jan 2025

Jeng Wave

Very nice place to stay

2/10

Poor

25 Dec 2024

SB

청소상태 불량

화장실내 비데기 고장, 변기에 오물청소가 안되어 있었고
욕조 청소도 안되어 있어서 청소하고 이용했습니다

Friends_and_family Family

6/10

Pleasant

11 Dec 2024

James

First time visit to Oriental Hotel, but….

Great Deal with Hotels.com Discount!! But room cleanness is……Probably, the room keeper had a big fight with her/his partner and could not pay great attention on my room..
No shampoo/Treatment..
At the SINK!!,, water was remaining..

These days, customer harassment is big social problem therefore I did not claim anything about this issue..

But please clean up the room !!

Thanks.

Self

8/10

Excellent

08 Dec 2024

Verified traveler

소음,,,무슨일...

전등갓이나 등 컨트롤러에 대미지가 많아 조금 낡아보이긴 했지만 매우 청결했습니다.
다만 방음이 전혀 되지 않아 문으로도, 벽으로도, 천장으로도 소음이 굉장히 심했습니다...ㅠㅠ

Friends_and_family Family

6/10

Pleasant

06 Nov 2024

Ivan

Hotel has the traces of a luxury property from years ago. It's a shame that maintenance wasn't done thoroughly in the rooms, so things were very worn out. For example, the bar fridge was yellowed. The step into the toilet was wobbly.

Otherwise, it was a pretty good stay. It's a really convenient location, short walk to shopping areas, or the sea.

Leisure Self

10/10

Exceptional

09 Oct 2024

Mario

Hotel recomendado para estar en Familia en Jeju

Muchas gracias al personal del hotel, muy amables desde el check in hasta el check out. Primera vez que visito Jeju, y pienso que fue una excelente elección haber escogido al Oriental Hotel para disfrutar esos días en la isla.

Friends_and_family Family

10/10

Exceptional

07 Oct 2024

YOUNGJOO

공항근처 좋은 호텔

시내와는 조금 떨어져 있어도 바닷가 근처가 좋고, 숙박시설 관리가 잘되어 있어 좋았습니다.

Friends_and_family Family

6/10

Pleasant

07 Oct 2024

Young Soo

몇몇 직원들의 서비스가 영 특급 호텔이라고 하기엔 수준 낮았다. 마치 고등학교 시절 학생주임 느낌이랄까?

Friends_and_family Family

10/10

Exceptional

04 Oct 2024

Massiel Denisse Cabrera

Very nice place and service!

Leisure Friends

4/10

Poor

03 Oct 2024

Verified traveler

Friendly staff but rooms need improvement

Friendly hotel staff and OK room but very dated. Probably not renovated since the 90s however it is still functional and the room was a good size and bed was very large.

Unfortunately, I did have a mosquito problem in my room. I had seen several mosquitoes each night and couldn’t seem to get rid of them. They kept coming from somewhere and I’m guessing the bathroom. Luckily, I did manage to not get bitten. This did ruin my experience though and unfortunately I wouldn’t stay here again

Friends_and_family Friends

10/10

Exceptional

15 Sep 2024

Sean Rafael

I had a great stay with my friend. It was clean and the staff were friendly and helpful. There is a convenience store within the hotel, but also across a the street. Keep in mind that the fitness facility/gym is an additional payment per use. It is combined with a sauna though.

Leisure Friends

10/10

Exceptional

03 Sep 2024

Andrea

I loved it here! Awesome staff and were very accommodating~ They even gave me a free upgrade, without costs. Language barrier was not a problem at all. 10 out of 10, WOULD RECOMMEND ✨️

Leisure Friends

8/10

Excellent

11 Aug 2024

Verified traveler

남자 사우나만 있어서 아쉽지만 욕실이 작지않아 만족함 단 욕조 배수는 느림

Self

10/10

Exceptional

03 Aug 2024

Meng

The location was great. A lot of restaurants nearby, so a lot of options for dining out. Very quiet and clean. My room was very spacious and clean.

Business Self

8/10

Excellent

01 Aug 2024

KAREN

It's a lovely building. The room is a great size and the bathroom had a tub which was definitely needed! We had the city view which was lovely, but I definitely would have been more thrilled with an ocean view.
The food was mediocre. The scrambled eggs were very wet and runny, the meat options were limited and changed each day as does the soup. I was hoping for 미역국 (miyok) every day, too bad. The cleaning lady was very kind and did her work swiftly.
There is a convenience store inside the hotel next to the casino so it is very good for night snacking or drinking. There is also one right outside as well as an Emart. Down the street you can find many restaurants even a McDonald's if you have picky littles.
There is a little swim hole behind the Emart as well.
Overall a great location and good hotel. .

Leisure Family

6/10

Pleasant

23 Jul 2024

Aaron

This is not a 5 star hotel, but you should expect that for the price being advertised, and that's no complaint. Its glory years are behind it. Maybe a 2.5 star in terms of the rooms. I refused the first room due to its condition. Staff promptly sorted this, but apart from the beautiful entrance, there is a dire need for refurbishment. Mouldly and rusty bathroom, unclean air-conditioning, old fridge, tatty curtains and furnishing Water was hot and fast, cleaning was fine, roulette wheel in casino broken though. Useful general store in the lobby. 15000 krw to use small gym, even if you do not want to use sauna facilities is steep. In conclusion, fantastic and friendly staff, but the hotels condition is a let down. Par for the course for this part of the island though. It could all do with a really deep clean and and some investment thrown at it.

Leisure Self

10/10

Exceptional

23 Jul 2024

Verified traveler

만족합니다

호텔 직원분들의 친절함과 꼼꼼함에 감동입니다 5성급 호텔의 클래식한 고급짐을 느끼고 갑니다 동문시장, 탑동해안산책 등 이동도 편리해요

Business

10/10

Exceptional

27 Jun 2024

Sonny P

very comfortable stay at Oriental

Business

10/10

Exceptional

21 Jun 2024

Qixuan

good

10/10

Exceptional

17 May 2024

Verified traveler

Excellent

Friendly staff, clean room, quite, nice bakery on the 1st floor

Business

6/10

Pleasant

15 May 2024

Verified traveler

房間質素有待改善

一出升降機見到走廊地氈好多污漬，即時感覺大打折扣。房間的空調完全感覺唔到有涼風出。房客食自助早餐只需付W19000，從食物質素，餐廳環境和服務來說是超值。

Friends_and_family Family

6/10

Pleasant

30 Apr 2024

Ji Yeon

The staff is very nice, but the hotel is old and smelly.

Business_and_leisure Family

10/10

Exceptional

23 Apr 2024

Christina

Great views, nice casino

10/10

Exceptional

30 Mar 2024

Anthony

Nice and affordable place to stay when in Jeju Island, would highly recommend and would love to stay there again.

Leisure Family

10/10

Exceptional

20 Mar 2024

Anthonet

The location is convenient and quiet. An old hotel but it is well maintain. Very clean and bed is comfortable to sleep.

10/10

Exceptional

27 Feb 2024

Jesun

처음 숙소 입구에서 눈 인사로 맞아준 직원분 덕분에 좋은 인상이었습니다 숙소는 올드 했지만 깨끗했고 잘 정리 되어 있습니다 편안한 숙소 였습니다

Leisure Friends

10/10

Exceptional

21 Dec 2023

Melvin John Boon Hee

Last minute stay and was greeted with great staff and very helpful. Overall stay was great.

Leisure Family

10/10

Exceptional

15 Oct 2023

YeongHo

연식은 오래되었으나, 룸 컨디션 등 관리상태는 양호, 탑동 해안도로와 인접 및 근처 식당 등 이용에 용의

Partner

2/10

Poor

08 Oct 2023

Sunheng

Worst experience of my life. The amenities listed on the site was not true to advertised. The spa was only available to men and gym was an extra charge. The convenient store was closed. The laundromat was not available when we checked in at 16:00. The worst part was the entire floor we were on was super hot in 90F degrees. My room AC did not work and was stuck at 80F the entire time. Talked to the staff but they couldn’t do anything. They kept saying the temperature was fine which was infuriating. Stay here if you want to sleep in an old 80F room.

Leisure Family

6/10

Pleasant

05 Aug 2023

Sung

The property was fine but was very outdated. The carpet was heavily stained and paint chipping away. I hope the hotel can start some moderate renovations and can make the place more accommodating to their guests.

10/10

Exceptional

04 Aug 2023

Jason

Everything was awesome

6/10

Pleasant

02 May 2023

Verified traveler

이틀

커피 및 커피잔 없슴.내부 시설 노후화로 인한 문 여닫음 불편. 샤워실 욕조내 물빠짐 잘안됨,

Partner

2/10

Poor

01 May 2023

Verified traveler

완전 별로였습니다.

5성급 답게 서비스, 청결부분은 매우 좋았습니다. 하지만 저희는 2박을 예약했으나 4시간만에 퇴실했습니다. 일단 첫번째로는 냉난방 시스템이 중앙제어 시스템이라 저희는 더운데 에어컨을 키면 히터가 나옵니다. 그건 뭐 저희 사정이니 불만은 없었습니다. 그렇게 쉬던 와중 옆 방에 손님들이 입실을 했는지 남자 두 분이 대화를 나누는 소리가 적나라하게 들리고, 또 다른 방에서는 생일축하를 하는지 노래와 박수와 함성이 시끄럽게 들리더군요.. 정말 방음 전혀 안됩니다. 일반 모텔에서 자도 이것보다는 덜 시끄럽겠다 싶어서 바로 모텔 예약하고 그냥 퇴실했습니다. 간만에 신랑이랑 좋은 시설에서 숙박하려고 갔는데 너무 시끄러워서 4시간만에 퇴실처리하고 모텔로 옮겼습니다.

Partner

8/10

Excellent

28 Mar 2023

DONGYUL

서비스 만족합니다. 불편함점은 복도에서 대화또는
모든소음이 들려 불편했습니다.

10/10

Exceptional

15 Mar 2023

jeku

청결 깨끗해요.

오래된 호텔이나 관리가 아주 잘 된 호텔입니다.
룸 컨디션도 좋고 욕조도 있고, 가격대비 아주 만족
동문시장, 주변에 음식점도 많고 공항도 가깝습니다
다음에도 또 묵을 의향이 있습니디

Self

6/10

Pleasant

09 Feb 2023

Min

건물싸이즈비해서 룸싸아즈는 너무 조금했다. 단 호텔에 비해 불편하것들이ㅠ많았다

Leisure Family

2/10

Poor

28 Jan 2023

pui sze patsy

Very old.. service is poor

Leisure Family

6/10

Pleasant

19 Sep 2022

Antonia

I liked that the staff was helpful. I didn’t like that they advertised as a casino and the casino was shut down. Also they advertised restaurants and the only thing open was breakfast. The convenience store had very little supplies so had to go onto the city to get food and snacks. The beds were super uncomfortable. I did like that the room service food was actually pretty descent.

Leisure Friends

2/10

Poor

05 Jul 2022

Javeion

.

Leisure Friends

2/10

Poor

05 Jul 2022

Amber

Don’t stay here

The casino and restaurants were not open due to covid. The only restaurant open was breakfast and it was pretty terrible for 21,000 won. The coffee bar is only open occasionally and never at a consistent time. The staff are rude. Apparently if you get to go food, since nothing there is open, you cannot eat in the lobby. Guess they want you to use your one chair in your room. None of the plugs in the room worked except the bathroom. The hotel needs major renovations.

Friends_and_family Friends

8/10

Excellent

14 Nov 2021

Teresa

Close to the water and Airport

The stay was fine and without incident. I liked being near a lot of things with Emart less than a 3 minute walk away. The market was only about 5 mins away via taxi. The casino was closed in the hotel due to COVID. Bummer. The rooms were spacious. The tub could have been cleaned a little better. The beds were comfortable.

Friends_and_family Friends

8/10

Excellent

11 Aug 2021

Deborah

Fine Stay

The beds were comfortable with fine bed linens. The view was nice too. The building itself was old but well kept.

Partner

4/10

Poor

07 Jul 2021

Michael

Definately not worth the money

I rented the Ocean Suite which normally runs around $700 expecting the VIP treatment. Upon arriving to the hotel the exterior and lobby looked promising. However, the good feeling that I booked a great room vanished completely once I stepped out of the elevator on my floor. To start the carpet looked moldy, decrepid and smelled of a old sock. Next the doors to every room looked like someone kicked every door and dragged their feet along the walls of the full hallway. Once I arrived in my room it was less than imaculate. The toilet room had ruined wallpaper which appeared to be from water damage. The big two peraon jaccuzi tub didnt work and the shower just had a hand sprayer. The room was big and it did have an ocean view, however, if you looked out of the window there was a giant mud pit, so not the best views. Next there were no unused outlets to plug your phone into. Finally, the staff... As I mentioned before the lobby is beautiful and has plenty of seating, however, you cant sit and enjoy unless you buy a 10 dollar coffee. Ther is so much more thats wrong but I do not have enough characters to adequately describe it..... Not recomended.

Self

10/10

Exceptional

05 Jul 2021

Verified traveler

It is walking distance to great shopping.

Leisure Friends

4/10

Poor

02 Oct 2020

Jordan

no way it deserves over 5.0 rating

Room fair for price. Smelled musty. No WiFi. When I asked at the front desk in the morning to get WiFi they said they can’t get it connected because checkout is soon. I had an hour left before check out and can’t understand their refusing to help or apologize for no WiFi. Which we didn’t have our whole night there

Friends_and_family Friends

4/10

Poor

29 May 2020

Verified traveler

The A/C did not work for the entire stay. Hotel is old and dated.

Leisure Self

10/10

Exceptional

05 Jul 2026

HYUNGKOO

깨끗한 객실 친절한 직원 연륜이 느껴지는 전통의 느낌

Self

8/10

Excellent

03 Jul 2026

SANGYOUNG

👍

6/10

Pleasant

29 Jun 2026

SANDRA

Det annonserades hos Hotels.com att det fanns \"direkt anslutning till stranden\", med en solparasoll-symbol.
Dock fanns det ingen badstrand någonstans i närheten av hotellet!

Hotellets bastu är endast tillgänglig för manliga gäster, något som inte framgår på hotels.coms beskrivelse. Vi, två kvinnliga resenärer, hade sett framemot ett bastubad och upplevde detta som helt oacceptabelt!

Hotellets Casino är ett skämt. Tomt och endast öppet några timmar åt gången på måfå.
Hotellets restaurang är också stängd.

Hotellets vattentank var tom en eftermiddag kl. 17 och man kunde inte tvätta sig eller bada på flera timmar.

Rummet var underbart. Tyst och rent.

Servicen bra och personalen väldigt trevlig och imöteskommande.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

YUMI

済州島滞在の際はいつも利用させていただいています。すべてにおいて便利で良いホテルです。

Self

10/10

Exceptional

11 Jun 2026

Hyunjin

연식은 오래 되었지만 창밖 전망도
좋고 매우만족