Sofitel Paris Arc de Triomphe

France , Paris
PARIS, Rue Beaujon, 14
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

16 Mar 2026

Eva

I cannot even begin to express how wonderful our stay was at this property. Everyone was so welcoming, attentive, friendly and responsive, especially Jonathan, Michelle and Giacomo. I don’t think I have ever felt so well taken care of at a hotel. Whenever I needed anything, I received it quickly. Additionally, my wife had a leg injury and they let us borrow a wheelchair for our entire stay.

Partner

10/10

Exceptional

08 Mar 2026

Stephanie

Clean and spacious room. Staff extremely nice and helpful. Great location, near shops and restaurants.

Family_with_children

10/10

Exceptional

09 Feb 2026

Kevin

The customer service was exceptional!

10/10

Exceptional

14 Jan 2026

philippe

Very professional. I strongly recommend the hotel .

Business

10/10

Exceptional

29 Dec 2025

Craig

Upon arrival you are greeted always with a smile and a hello. From the excellent check in process, to concierge, and in a beautiful quiet and secluded enclave in Arc De Triumph area. Would highly recommend!

Leisure Partner

10/10

Exceptional

30 Nov 2025

Linda

Yes the room was very nice, spacious, and staff above and beyond!
BUT ISSUE with bill- we paid Expedia for a bundled package- airfare and hotel BUT Sofitel is investigating- they charged us too.
Calling Expedia in am to hopefully resolve.

Leisure Partner

10/10

Exceptional

20 Nov 2025

Jacques

Very courteous staff. Great location and great hotel.

Business

8/10

Excellent

05 Nov 2025

alison

Really enjoyed our stay. Lovely room. Wonderful service. Great location.

Leisure Family

10/10

Exceptional

08 Oct 2025

Tamara

The service was top tier and the location was quiet & safe & impeccably kept...great amenities also. An extremely relaxing & comfortable week.

Leisure Self

10/10

Exceptional

29 Sep 2025

Maria C de Roux de

Great Stay!

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

Kayvan

Perfect as always

Leisure Family

10/10

Exceptional

09 Aug 2025

Reshma

A beautiful hotel with amazing staff. The area is so quiet and nice. Less than a 5 minute walk to arc de triomphe.

Leisure Family_with_children

10/10

Exceptional

31 Jul 2025

Abdulatif

The hotel was clean and staff we very professional. The area is extremely safe and location is central to all areas

Leisure Family_with_children

10/10

Exceptional

31 Jul 2025

Monica

Staff were incredibly pleasant and happy to take care of all our needs. Rooms were spacious and clean and all amenities like coffee and water supplied daily. Great location to walk to Major attractions. Local restaurants around the corner as well as a wine shop and a grocery store. Highly recommend this hotel and location.

Leisure Family

10/10

Exceptional

27 Jul 2025

Eric

The entire stay was perfect from start to finish. The staff was very helpful making dinner and taxi reservations. We’ll visit again when in Paris.

Leisure Partner

10/10

Exceptional

18 May 2025

Albert

All good

Leisure Friends

2/10

Poor

18 May 2025

Verified traveler

Awful

Asked hotel to reschedule due to a nephew being diagnosed with cancer and undergoing chemotherapy. Hotel said no.

Self

10/10

Exceptional

15 Apr 2025

ocean blu

The property was superb, the location excellent

Leisure Family

10/10

Exceptional

14 Apr 2025

Stella

Hotel is located conveniently near shopping area. It’s yet very quiet and feels safe to walk around, even during evening hours. Hotel staff are very friendly and accommodating. My family and I definitely enjoy our stay here.

Leisure Family

10/10

Exceptional

23 Mar 2025

abi

Beautiful, clean rooms and environment. Lovely staff. The welcome macaroons were amazing!!

Leisure Partner

10/10

Exceptional

16 Mar 2025

Anna

Superb hotel well placed

Our second stay here and once again really enjoyed it. Firm huge bed and spacious clean rooms, friendly staff, breakfast a must, we also ate in the lounge bar and that was really nice. Best of all 100 metres from the arc du triomphe and champs elysees.

Partner

10/10

Exceptional

15 Feb 2025

Janet Campbell

Location fantastic
Staff outstanding

Leisure Partner

8/10

Excellent

13 Feb 2025

Dinah

A good hotel in a lovely area

Leisure Family

10/10

Exceptional

24 Jan 2025

Ma Luisa

Great location (5mins walking distance from Arc de triomphe, restaurants, and shopping). Polite and friendly staff, and our room is always clean and well stocked.

Leisure Family

10/10

Exceptional

20 Jan 2025

Cecilia

Exceptional service from the doorman to reception. Thank you! 5 star service indeed. Just a block away from Arc de Triomphe and was perfect for watching the NYE fireworks

Business_and_leisure Family

6/10

Pleasant

27 Dec 2024

mulchand

Rooms are too small but the staff Was frensily

Leisure Partner

10/10

Exceptional

26 Dec 2024

Yanny

Great customer service

Leisure Partner

10/10

Exceptional

12 Dec 2024

Thomas

Amazingly friendly staff, great location

10/10

Exceptional

26 Nov 2024

unica

amazing stay, staff members are every helping and friendly. very clean and relaxing room. i definitely coming back here.

Leisure Self

10/10

Exceptional

04 Nov 2024

Haylee

Staff was incredibly helpful and friendly

Leisure Partner

10/10

Exceptional

29 Sep 2024

Gary

Very quiet and clean.. the beds and bed linen very comfortable .. hotel personnel is helpful and quick.. hotel is ideally located .. for those who enjoying walking great location and also close to transport.. I would certainly go back my stay was for 8 nights and really no complaints .. even had a room on last floor with access to a little terrace … very Parisian!!

Leisure Partner

10/10

Exceptional

26 Sep 2024

Sheila

Excellent Hotel. Very clean. Updated & modern. Very friendly and helpful staff. Highly recommended.

Business_and_leisure Partner

10/10

Exceptional

23 Sep 2024

Mary

Very lovely facility staff great

10/10

Exceptional

18 Aug 2024

Shigeki

Wonderful smooth stay

Leisure Partner

6/10

Pleasant

16 Aug 2024

Mohamed

Amazingly this Hotel is in the heart of Paris and close to everything I would rate everything 5* until I tried there food in the restaurant I recommend yo save your money and eat outside. When I first walked in I could see the name Christian apparently he’s the head chef of this beautiful hotel, by the way I don’t think anyone eats there as the restaurant was always empty so that’s a big sign I’m still trying to figure out why the food is so expensive.

Leisure

10/10

Exceptional

24 Jun 2024

Alex

Excellent location in a clean and comfortable hotel with very good service.

Leisure Family

10/10

Exceptional

11 Apr 2024

Nahed

The only thing I didn’t like that the toilet is not in the same room with shower
Also the hotel should have car for any urgent drive

Leisure Self

10/10

Exceptional

31 Mar 2024

Konstantin

Great Property
great staff

Leisure Partner

10/10

Exceptional

26 Feb 2024

Eric

Amazing service

The stay was absolutely amazing. The hotel was so comfortable we could not have asked for more. The staff was professional and accommodating. The concierge Analiese was especially helpful, she is a total delight. Everyone from the front desk, to the restaurant staff to the bartenders and the cleaning staff were all simply amazing. I will definitely stay at the Sofitel Arc de Triomphe again. Merci

Partner

10/10

Exceptional

04 Sep 2023

Simerjit

Great team

Leisure

8/10

Excellent

25 Jul 2023

Lawrence

No city views from this hotel

Nice clean hotel, nice location, competent professional staff. My concern is hotels.com listed my room as having a “city view”. Having a city view and a 5 star rating were my two primary criteria when I was searching for a room in Paris to celebrate our 40th anniversary. When I checked in, I was given a 5th floor room. I questioned the staff….. Are you sure I will have a city view from the 5th floor? I was told this room did not have a city view. I let them know I booked a room with city view, they looked puzzled. I was then shown 5 rooms. Turns out none of the rooms in this hotel have a city view. All the rooms look out directly to the street and directly at the apartment building across the street. Charming building, but in no way shape or form is it a city view. Calling it a street view would be far more accurate and defendable. I then suggested to the staff that in light of the fact that I reserved a city view room and they couldn’t provide one, perhaps they could make it right by giving me an upgrade. That wasn’t going to happen without additional charges. When I was searching for a Paris hotel, I eliminated many hotels that checked the rest of my boxes but did not have city views, even though they had better nightly rates. In short, if you are looking for a hotel with a city view, this is not the place for you. I’ve brought this incorrect property attribute to the attention of both Sofitel and hotels.com, it will be interesting to see if the listing gets revised.

Partner

10/10

Exceptional

23 Jul 2023

Diana

The hotel cleanliness and standard was amazing, the turndown service is a nice touch after being out all day. The breakfast was lovely and the cappuccino’s were good. Staff were willing to go that extra mile and assist when they didn’t know the answer. Great hotel, great staff, clean, fresh and immaculate.

Leisure Family

10/10

Exceptional

30 Apr 2023

Aditya

Staff were friendly

Leisure Partner

10/10

Exceptional

04 Apr 2023

Mustafa Mehmet

We stayed in similar hotels with great amenities but what made the difference for us was the staff. They were professional, yet personable, paid attention to every detail and accommodated us at every turn. I will return to Sofitel Arc de Triomphe whenever I go to Paris in the future

Leisure Partner

10/10

Exceptional

30 Jan 2023

Nadeem

Sofitel Arc De Triomphe

Fantastic location for a short Business stay. The hotel also has the best concierge in Paris. Thank Gerard for all your help in securing a top restaurant on a Saturday for 5 during fashion week!

Business

10/10

Exceptional

26 Dec 2022

Maria

Very nice and clean hotel!

Business Self

10/10

Exceptional

14 Oct 2022

Jacques

Great Hospitality, good location (40-45 minutes walking distance to Louvre Museum and Muse d Orsay, 20 min walking distance to the Eiffel Tower)

6/10

Pleasant

09 Oct 2022

Akop

What we liked most about Sofitel Arc de Triomphe was the staff and that's pretty much it. We were staying during fashion week and the hotel was fully booked. The first night we got there we were starving and wanted to order room service since it was around 9-10pm all they had available was this horrible microwaved pizza. We later learned they hardly have any staff at night. There was one guy downstairs (don't remember his name) but he basically did everything! While he was great and extremely helpful it's a shame that Sofitel doesn't staff better knowing the hotel is fully booked and busy during fashion week of all times. They are lucky to have such wonderful staff members that work so tirelessly to accommodate so many guests. Their beds are also awful!! I hardly got any sleep in 5 days. Worst bed I've ever slept on in any hotel around the world. While I am grateful for the wonderful guest service staff, we will never be staying at Sofitel Paris again.

Business_and_leisure Family

10/10

Exceptional

04 Oct 2022

Barry

Centrally located with great amenities. Very clean rooms and property in general with very polite staff. Close to all main shopping areas, restaurants and attractions.

Leisure Partner

10/10

Exceptional

28 Sep 2022

giuseppe a

Great location comfortable rooms

Leisure Family

10/10

Exceptional

26 Sep 2022

Diana

The hotel was in a great location, next to le champs elysees and l’arc de triomphe. The hotel was pristine and the rooms were beautiful. The staff went above and beyond to ensure our stay was amazing. We will return!

Leisure Partner

8/10

Excellent

09 Sep 2022

Verified traveler

Few annoying things

Toilet seat was in sperate area than bathroom. Felt like an ibis design.

Door bell buzzer sounded like an alarm. Super annoying.

Business Self

10/10

Exceptional

18 Aug 2022

Samir

The staff were very kind. The location is very good. The beds are very comfortable.

Leisure Family_with_children

10/10

Exceptional

09 Aug 2022

Alexia

Everything was exceptional.

10/10

Exceptional

08 Aug 2022

Alfred

Very friendly staff, concierge was outstanding

Leisure Partner

10/10

Exceptional

07 Aug 2022

Nagarjuna

I was very skeptical to book this property, as I saw some negative reviews. We went at 2 PM to the hotel. they gave rooms promptly. After using one of the rooms for taking the shower we complained that it was uncomfortable (no shower, tub bath) room, immediately they changed it. They cleaned rooms everyday, Rooms are good size. Room cleaning is good too. If they miss something, they will replace right away We did not eat at the restaurant so I cant comment. Another interesting thing that happened. Yesterday at 10 pm after walking for several miles I was just relaxing in the lobby. A middle eastern lady was upset that she did not get the right rooms (she says she ordered the right rooms), she was raising the voice. Goergietta was on duty and fixed the to the customer satisfaction in no time. The middle eastern lady was very happy as she got free upgrade. We stayed for one week nothing to complain. All compliments. This hotel is about 5 to 10 mnt walking distance to major shopping centers. The gate keepers are good, reception is good, management is good and helpful. We are 4 people with 8 suitcases and they arranged a big taxi at 5 AM in the morning. If I go to Paris again this is my hotel where we are going to stay. MY family enjoyed a lot top.

Leisure Family_with_children

10/10

Exceptional

09 May 2022

oluwadamilola

It was wonderful. I had a card payment issue at check in but the staff handled it professionally. I enjoyed my stay.

Leisure Family

10/10

Exceptional

25 Oct 2021

Khaled

the location of the property was very convenient

Business Self

4/10

Poor

31 Aug 2021

Sandra

The room service is bad and tge room dirty....

Partner

10/10

Exceptional

24 Aug 2021

Aman

Amazing service from all the staff, super helpful. One of the best stays at a hotel we have had. Very good location

Partner

2/10

Poor

04 Aug 2021

Michael Charlotte Timothy

OVERCHARGED BY HOTELS.COM & SOFITEL

I AM STILL WAITING FOR THIS HOTEL AND HOTEL.COM TO REFUND MY OVERCHARGES ON MY ROOM WHICH AMOUNTS TO OVER $1044.

I ADVISE DOING NO BUSINESS WITH THESE 2 ENTITIES. This should be refunded by now from July 9!

Friends_and_family Family

2/10

Poor

15 Jul 2021

Michael Charlotte Timothy

OVER CHARGED

I do not think I was CHARGED the amount that I was quoted upon my reservation.

I am reviewing the charges and will get back to Hotels

Friends_and_family Family

4/10

Poor

17 Oct 2020

Verified traveler

2 Twin Beds Instead of 1 King and 1 Queen

Wrong kind of beds: when I reserved it says 1 king and 1 Queen, but I got 2 twin beds.

Friends_and_family Family

10/10

Exceptional

31 Jul 2020

Javier

Good Experience

Like the hotel overall. Good Service!!!

Business

8/10

Excellent

05 Feb 2020

Bader

I hated their automated fridges
Otherwise almost everything was perfect

Business Partner

10/10

Exceptional

03 Jan 2020

BOSTONIAN

Excellent service ! And great location !
I recommend this hotel ...

Leisure Family

6/10

Pleasant

12 Dec 2019

T N

Despite having Aircon on 15deg the room was too hot at night. Breakfast was very disappointing. I had 2 guests and the “hot” food was cold, had been out too long and scrambled egg very poor

Business

10/10

Exceptional

13 Nov 2019

JoseSauri

The hotel staff was excellent from the moment we walked into the hotel, in my experience what makes a property deserve a 5 star rating is their level of service and this Sofitel property exceeds a 5 star rating. They truly are professional and a pleasure to deal with I will definitely stay at the Sofitel arc de triomphe on my next visit to París. *****

Leisure Family

10/10

Exceptional

31 Aug 2019

David

Excellent location with short walk to mass transit and easy walk from CDG bus to Etoille and shorter walk to a Metro Line 1. Nice neighborhood with plenty of places to eat and drink including hotel.

Business

10/10

Exceptional

29 Aug 2019

David

Paris business

Excellent facility and helpful service minded staff. Easy walk to Metro line 1 and RER

Business

10/10

Exceptional

12 Jul 2019

Verified traveler

The property was absolutely lovely and the staff was very welcoming and accommodating. Definitely purchase the breakfast before hand, it’s worth it!

Leisure Family

10/10

Exceptional

08 May 2019

Verified traveler

Great location and very nice staff.

Luxurious accommodation

Business Self

10/10

Exceptional

29 Apr 2019

Verified traveler

I thought the location was excellent, it was close to many tourists areas (Champs, Arc, etc) but was on a nice quiet, safe street. All of the staff were extremely helpful and friendly, and they all spoke English which was a huge relief. The shower and bath tub were awesome too. I would definitely stay there again.

Leisure Partner

8/10

Excellent

21 Apr 2019

Sharon

Good stopover hotel

Good location near the arc and champ-elysees. Hotel service very attentive. Breakfast healthy and good choice.

Rooms are small and have no view at all. Ok stopover but not a longer stay hotel.

Friends

10/10

Exceptional

14 Apr 2019

Verified traveler

Proximity is fabulous as are the facilities but the employees most of all were extremely pleasant, helpful and attentive

A definite must stay hotel !

Business Self

10/10

Exceptional

02 Jan 2019

Verified traveler

They allowed me to check-in early. The breakfasts were excellent though a bit pricey. The rooms were beautifully furnished. The hotel was in an excellent location.

8/10

Excellent

16 Nov 2018

Jasmine

Pleasant experience at this hotel. The area is very quiet despite being just a short walk of Arc de Triomphe and the Avenue des Champs-Elysees. The staff was friendly and helpful. Rooms were small but well appointed. Ordered room service- a salad, pizza and deviled eggs, which left a lot to be desired. The chocolate dessert, welcome drink, and tea and coffee selections in the room and in the lobby made up for the lack of salt in the food. Overall an enjoyable stay and would stay here again.

10/10

Exceptional

14 Nov 2018

Alfred

Classy Hotel with wonderful staff

Wonderful Hotel with exceptional staff, I’m just sorry my stay was just for one night

Partner

10/10

Exceptional

08 Aug 2018

Glenn

Amazing greeting, and Anastasia made our experience exceptional for my boyfriend. It is his birthday and when we entered the room there were macaroons, rose petals, a picture of us, and balloons that said “Happy Birthday “!!!! Amazing, that is what hospitality is all about going above and beyond! We will be back, what an amazing experience!!!

10/10

Exceptional

31 Jul 2018

Aviv

Great stay

amazing service
amazing staff
Incredible location

Partner

2/10

Poor

26 Jun 2018

Aziz

Room downgraded

I have found out after my stay that the room I stayed at is not the same that I have booked, I booked a luxury room and they have put me in a regular room

There was also one day were we have put the service my room sign for more than 7 hours, and the room was not cleaned at all

Partner

10/10

Exceptional

02 Apr 2018

Chong-Lye

Checkin was a breeze. Very helpful and cheerful staff! Our third time in the Sofitel.

Partner

6/10

Pleasant

19 Mar 2018

Verified traveler

Hotel is clean, good location and staff but rooms are very small and hotel common areas need a facelift. Hotel is not 5 stars - it should have been advertised as 4 stars - - it was very overpriced.

10/10

Exceptional

19 Feb 2018

Lawrence

Great 5 Star experience

Excellent stay and food Impeccable service We had a junior suite My wife’s only gripe was there was body lotion instead of conditioner in the shower but hey ho

Family

10/10

Exceptional

27 Nov 2017

Mohammad

Perfect stay

Amazing

Partner

10/10

Exceptional

05 Nov 2017

Gil

Couldn't be better.

Tucked in a quiet area not far from Arc D'Triomph and surrounded by wonderful restaurants, this is a rare find for infrequent travelers like us. The staff was wonderfully accommodating, always with a smile and willing to assist without pressuring the guest to provide a TIP. The front desk staff was gracious, helpful, professionally attired and easy to converse with. ***** !

10/10

Exceptional

29 Oct 2017

Verified traveler

A nice stay in Paris

The hotel was modern and clean. The staff were knowledgeable and very helpful. The hotel is a bit pricey, but we got a good deal through hotels.com. Overall, we were very happy with our experience.

Partner

10/10

Exceptional

28 Sep 2017

Verified traveler

Was a great experience, the location was very good to expressed Paris, I recommended this plase to all Paris visitors.

10/10

Exceptional

18 Sep 2017

John

Second to none

I have stayed in Paris several times and this hotel is by far the best ever, Fantastic room, fantastic staff and fantastic location!! what else can I say? nothing was to difficult for the staff to sort out. I will be back!!

Partner

10/10

Exceptional

02 Aug 2017

Ernesto

The hotel was amazing and the staff, from the front desk to the Consierge was extremely kind and helpful

Partner

10/10

Exceptional

10 Jul 2017

Verified traveler

Exevellent hotel.

Friendly staff and excellent service. Comfortable beds with modern decor. One of the best hotels i stayed at paris.

10/10

Exceptional

03 Jun 2017

Verified traveler

Lovely relaxing hotel

Close access to Arc de Triomphe, Champs-Elysees & Metro all within 5/10 minute's walk. Hotel staff were excellent and very helpful. Paris is such a beautiful place with easy access to all the main attractions via the metro. Enjoyed ever minute of our stay.

Partner

10/10

Exceptional

13 May 2017

Verified traveler

Nice Hotel

I enjoyed the stayed very but their some service elements to be improve .

Family

10/10

Exceptional

27 Feb 2017

Drew

Location, staff, amenities top notch

Location is great, around the corner from the Arc du Triomphe/metro.

Staff was so helpful and recommendations for restaurants, outings, etc. were spot-on.

Great bathroom amenities and coffee.

Onsite restaurant great for breakfast but a little pricey.

Bartender issue, though--poor guy at night wasn't trained to make any drinks and was having a hard go of it.

10/10

Exceptional

16 Feb 2017

Rich

Beautiful, Friendly, Perfect location.

Overall, this hotel was absolutely amazing. A beautiful casually elegant restaurant right downstairs (michelin rated), an amazing lobby bar with character, beautiful drinks and extremely knowledgeable, FRIENDLY staff. In my opinion, the best location in Paris; quiet, clean, classy, and right near the best transportation (If you need the Metro, it's the best spot as almost all the lines converge at the Arc). The room was a perfect size, especially for a city, with a beautiful bathroom. Enough amenities to please anyone. The concierge on duty at any time is absolutely wonderful. I would stay here every time I visit Paris. I could go on for another 1000 characters, but alas, I am already running out. In short, stay here; you will not regret it.

2/10

Poor

12 Dec 2016

Verified traveler

The room is ver very small and I pay 30 euros per day for other small room.
The photo on Expedia is fake

10/10

Exceptional

12 Dec 2016

Verified traveler

The staff were very helpful and welcoming. The hotel itself was good quality and very good value for money in the centre of Paris. 5 minute walk to the Champs Elysées and Arc de Triomphe, and close by to metro. Would definitely recommend.

10/10

Exceptional

10 Nov 2016

Barry Fulton

Excellent friendly helpful staff

From the moment we arrived the team were friendly, helpful and genuinely keen to please. Carlos and his concierge team were particularly good.
Properly trained staff who can communicate in many languages made the stay pleasant and care free.

10/10

Exceptional

03 Nov 2016

David

Good value for money

Very nice hotel. The staff is great. The rooms are small and could be cleaner but they are comfortable. The bar lobby is boring and small but the staff is fantastic so it somehow compensate.

Partner

6/10

Pleasant

25 Oct 2016

bret

Fun for a weekend

Great service. Odd room layout. Modern style. A bit worn. 15 euros for a beer.

Partner