Name: Mercure Paris Arc De Triomphe Wagram Hotel
Address: 3 rue Brey, Paris, 75017, FR

10/10

Exceptional

11 Jul 2026

Bryan

The room was cleaned daily. The staff were pleasant and helpful. Location was also excellent.

Partner

8/10

Excellent

08 Jul 2026

Sybil

Amazing location, very convenient to walk around, many bars around , jst 30 seconds walk from arc de triomphe.

Partner

10/10

Exceptional

05 Jul 2026

danielle

L'emplacement super et le personnel est très gentil merci beaucoup et je vais recommander votre hôtel

Partner

2/10

Poor

21 Jun 2026

Mark

⭐☆☆☆☆ 1/5

Very disappointing stay.

We booked through Expedia, which prominently advertises transparent pricing and a final total cost. Yet when we arrived, Mercure Hotel refused to give us our room key until we paid an additional €8 per room, per night fee that was never clearly disclosed during booking. The city tax on the hotel’s paperwork also appeared to match the city tax already shown on our Expedia invoice, yet no one could provide a clear explanation of the additional charges. After a 10 hour flight we just wanted to get to our room, and I felt they knew this.

The customer service was even worse.

On the third morning of our stay, after two nights in the same sheets, I removed the bedsheets and specifically asked the front desk to have them changed. I was told it would be taken care of.

When we returned later that day, the sheets were still unchanged.

I called the front desk and was told housekeeping had already gone home. A short time later, a member of housekeeping contacted me directly to explain that she never saw the dirty bed. Interesting, because I thought housekeeping had already gone home. Also, the sheets had been removed from the bed and the front desk had already been notified.

The recurring theme throughout our stay was simple: excuses instead of solutions.

Unexpected fees, contradictory explanations, and poor customer service. I would not stay here again.

Family_with_children

10/10

Exceptional

05 Jun 2026

Marisol

The location was very good, near train stations, Champs Elysees and buses. The staff was very friendly and helpful. The hotel was very clean and comfy beds and pillows. Would definitely recommend and stay again.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Faton

Great location, lovely staff and

8/10

Excellent

20 Feb 2026

Justin

Nice hotel, we were given adjoining rooms as we had children with us, noisy area however to be expected in the city.

6/10

Pleasant

09 Jan 2026

Jean-Fabrice

Pros:
First, this shouldn’t be a surprise but the hotel is well located, a minute walk from the arc de triomphe and to a subway station. It doesn’t get better than this for a central location.
Second, the area is safe, there are many food options around even though restaurants could be overpriced.
The bed was fine, but the blackout curtains were simply amazing: Seriously, if you leave them closed, you won’t know whether it’s 2 am or noon.
The staff was also very friendly and helpful to us.

Cons:
Our room (2 adults) was very small. Even for a single person I would have found the room to be on the smaller side.

Leisure Friends

8/10

Excellent

22 Aug 2025

Mark

Liked the location.

Did not like small size of rooms

Leisure Family

10/10

Exceptional

03 Aug 2025

Brennan

Classic small French charm. Boutique style hotel.

Business Family

8/10

Excellent

21 Jul 2025

Josh

Very nice hotel, great location and helpful staff. Room and bathroom were slightly small but hard to get much bigger in central Paris

Partner

6/10

Pleasant

21 Jun 2025

Alan

Excellent location, but hardly any amenities. Breakfast was also good, but because of room size and lack of amenities it is not a true 4 star hotel.

Leisure Family

10/10

Exceptional

01 Jun 2025

Lucky

Great location and safe … would stay again.

Leisure Friends

10/10

Exceptional

14 Nov 2023

Luara

Great Localization

Localization is great, very close to the Arc de Triomphe, close to metro station, close to different restaurants, markets and stores. The staff was gentle and speaking different languages what helps for tourists coming from different places from the world. The room is very small, depending on how much luggage you have there is not enough space and the bed was not the most comfortable I´ve ever tried, but in general as we were out for almost all day long this had not became a big issue.

Partner

8/10

Excellent

01 Sep 2023

Jarin

Excellent location. Pretty much walked everywhere.
Metro station a few minutes away. Only 20 mins by metro to Gare du Nord for Eurostar.

Leisure Family_with_children

8/10

Excellent

14 Jul 2022

AHMAD

location is very close to Arc and metro/train

Leisure Family

8/10

Excellent

26 Feb 2020

Verified traveler

Very good location
Walking distance to all of Champ Elisse restaurants and stores

Leisure Self

6/10

Pleasant

25 Feb 2020

Samuel Kee Yuen

Poor concierge and no porter service

Concierge doesn’t have knowledge about the carpark charges in front of the hotel. And he doesn’t have an interest to learn it. Instead he told me to find it out and tell him afterwards. No help is given to handle luggages into the hotel and into the room

Partner

8/10

Excellent

16 Oct 2019

Verified traveler

Near to Tourist attractions.Affordable restaurants in the area.

Leisure Self

8/10

Excellent

12 Oct 2019

laith

fantastic location. very clean modern hotel. fabulous breakfast and helpful staff. but the room is small and the bathroom is way way too small. also the internet was slow you can use it to check emails but if you are on business trip trying to connect to your workplace via vpn to check on few thing you will be frustrated.

8/10

Excellent

06 Oct 2019

Verified traveler

Location was great and the staff were very friendly

Business Self

6/10

Pleasant

17 Sep 2019

Verified traveler

Staff stopped serving us and delt with other guests checking out , even though we said we were in a rush. The room was either too hot or too cold, not the best

Friends_and_family Friends

10/10

Exceptional

19 Aug 2019

Sarfraz

awesome experience. front desk was very helpful, nice people

Partner

8/10

Excellent

07 Aug 2019

Brendan

Great location, can be a bit noisy.

Location was good, within walking distance of a lot of attractions. Staff were very friendly and helpful (unlike a lot of the locals). Downside was that there wasn't much sound privacy between the rooms and hearing the drunks next door come home at 4am and start vomiting and banging doors at 5am wasn't the best.

Partner

10/10

Exceptional

27 Jul 2019

Michael

A small but awesome hotel!

We stayed from July 21 to July 24 and it was warm in Paris. The hotel room was small, but very comfortable. We had the king size bed and it was a true king-size bed and very comfortable. The room had great A/C and the overall service itself was great. The front desk, either day or night (we checked in at 11 pm, just call them ahead of time to ensure that they know that are coming in late), was awesome. We had breakfast all three days there and its basically an all-you-can-eat for 19 euros a person. Well spent if you plan on fueling up before heading out and exploring the city. There are a lot of great restaurants right at the door step, with one, \"Le General\", right next door. The metro is one block away, along with a McDonald's, Burger King, and a Starbucks, all literally 100 feet way from you, on Wagram Avenue, along with the Arc de Triomphe. This little hotel basically has it all and I will stay there again in a heartbeat. A great stay...don't miss out!

Partner

8/10

Excellent

21 Jul 2019

Verified traveler

Staff is very friendly and helpful. Room wasn't very clean but comfortable, there was a lot of dust, I kept sneezing during the whole stay. Internet, location and amenities were good, would recommend to anyone going to Paris.

Leisure Partner

8/10

Excellent

20 Jul 2019

Verified traveler

Very convenient location at the arc and transportation is very available.

Leisure Family_with_children

6/10

Pleasant

17 Jun 2019

Verified traveler

Its central location near the Arc de Triumph and Champs Elisee

Leisure Family_with_children

8/10

Excellent

20 May 2019

Verified traveler

Nice location and nice staff. Large bathroom and wonderful shower but very small room with little walk space. No amenities at hotel.

Leisure Partner

10/10

Exceptional

07 May 2019

John

Best hotel we have ever stayed at!

Love this hotel, will stay here next time we come to Paris!! Good area and close to a metro. Bathroom was very clean and waterfall shower head is amazing! Room is nice. We loved it!

Partner

4/10

Poor

21 Mar 2019

Verified traveler

Nothing positively unique about this property however, it was very disappointing that I got a call that they cannot clean the room after 2PM. they wanted me to leave the room so that I clean it or else they will not clean till the next day knowing that I spent the whole before noon outside my room and put a note requesting them to clean the room

Leisure Self

8/10

Excellent

28 Jan 2019

Verified traveler

The standard room we were initially given smelt like drains, however when we complained to the receptionist, she upgraded us to a superior room which was really nice.

6/10

Pleasant

02 Jan 2019

Verified traveler

Newly renovated, location is good, but NOT a four star hotel for sure, more like a home based motel.

Leisure Family_with_children

10/10

Exceptional

01 Dec 2018

Dalia

I will stay in Mercure Wagram In my every visit to Paris from now on, Perfect Location, a small hotel but very cozy,everything I needed was in the room, loved the bathroom & the shower, the bed is extremely comfy, a real Accor Hotel.

Leisure Partner

6/10

Pleasant

12 Oct 2018

Louise

Disappointed

Great view and location but very noisy, paper thin walls, audible voices from hallway, housekeeping average - rubbish bin not emptied , bench/table not wiped down. Vacuum at 8:30 am Monday morning when Hotel almost empty- seriously? Wouldn’t recommend as Casino only $50 a night more - expensive for this accommodation- suit family or backpackers - not suitable if you have work to do or a late night.
Won’t be back.

8/10

Excellent

11 Oct 2018

Vidya

The staff was excellent, very friendly and helpful. We had to change rooms upon arrival due to a terrible smell in the bathroom but the staff was efficient about the change.

8/10

Excellent

22 Sep 2018

Verified traveler

its nice and clean but no smooking room , overall hotel is good

6/10

Pleasant

24 Aug 2018

Verified traveler

Short break to Paris

I liked the hotel location as it was just of the Arc de Triomphe, the streets were always busy. The staff were very friendly and the room cleanliness was fine also. My only criticism is that we were based on the first floor and in the morning you got a smell of sewage coming through the air conditioning. This meant we had to turn this off until the afternoon when the smell had gone.

10/10

Exceptional

23 Aug 2018

Janneth

Beautiful hotel, the room very clean and bed very comfortable, the staff was very helpful and kind

10/10

Exceptional

18 Aug 2018

Verified traveler

Most comfortable bed ever never slept so well but could have been after all the miles we walked haha

10/10

Exceptional

11 Aug 2018

Abdul

Very nice hotel friendly staff and co-operative ..

8/10

Excellent

07 Aug 2018

Verified traveler

Lovely clean hotel in great location

Lovely clean hotel great location perfect for a few nights in Paris.

8/10

Excellent

01 Aug 2018

Malcolm

Great location

Good hotel in a great location. Staff friendly and helpful. Will use this hotel for our next trip

Partner

8/10

Excellent

28 Jul 2018

anil

Worth the money

Great location and very comfortable hotel. Nice restaurants nearby.

Partner

10/10

Exceptional

27 Jun 2018

Verified traveler

Perfect room if you just need a place to use as a base. Fantastic location and room was clean and practical. Small room but at the end of the day it's a city hotel so considering this it was fine.

8/10

Excellent

21 May 2018

Verified traveler

Nice central Paris hotel - but breakfast issue...

Hotel was nicely located, modern, quiet, clean andvwelcoming and breakfast was good.

However, although I booked 2 identical rooms at the same time, at the same price (both of which should have come with breakfast) I was told on check in that I had (somehow) only booked breakfast for one room! - thankfully I had printed out the itemised booking confirmation and was able to get the second breakfast \"added\" - at €18 for breakfast for 2 nights this would have been a relatively expensive addition.

Friends

10/10

Exceptional

14 May 2018

Verified traveler

Great hotel in great location. Less than 5 min walk to arc de triomph. Next to train station and metro. Quiet.

10/10

Exceptional

12 May 2018

Benjamin

Brilliant stay & area.

Absolutely brilliant! Really enjoyed our 3 night stay here. Staff were lovely and helpful when checking in and out, always friendly when we walked past and made us feel very welcome. Beds were very comfortable and room size was perfect for us, we didn’t spend a lot of time in there as we were out most of the time, but overall it was a lovely hotel to stay at and would definetly stay again!

Partner

8/10

Excellent

30 Apr 2018

Cherry

Perfect for a short business stay in Paris

Great little hotel in a really central locations providing excellent value for money. Room a little on the small side, but fine if only using it to sleep in. Facilities very minimal (no restaurant or bar) but plenty of places within a few metres to eat or drink, so again not really necessary.

8/10

Excellent

03 Mar 2018

Verified traveler

Nice well kept hotel and very near Arc de Troimphe, so great location

10/10

Exceptional

26 Feb 2018

Kelly

Awesome Spot

Amazing staff, very friendly!

Partner

8/10

Excellent

15 Feb 2018

Verified traveler

Great location and very helpful staff. Rooms are small but clean. Quite hotel.

8/10

Excellent

10 Feb 2018

Jeffrey

Mercure Arc De Triompe

Close to the Arc De Triompe centrally located to all of the main tourist attractions within walking distance.

10/10

Exceptional

21 Jan 2018

nacim

amazing service

amazing service everything perfect about this hotel

8/10

Excellent

04 Jan 2018

Rick

Nice hotel in great location.

We enjoyed our stay at the Mercure. It is in an ideal location, close to a number of popular sights, restaurants, shopping, markets, bakeries, etc. The reception staff was proficient in English, friendly and helpful in responding to our questions The housekeeping was excellent throughout our week-long stay.

4/10

Poor

03 Jan 2018

Shadi

Disappointed

Not recommended as a 4 star hotel. Would be more acceptable for a 3 star.

Partner

8/10

Excellent

02 Jan 2018

Dalia

Very good .... staff are very helpful... its my second visit ... sure i will repeated

Family

8/10

Excellent

30 Dec 2017

The Macs

Great location

Loved the location just a few minutes walk from the Arc de Triomphe. Reception staff were excellent...special mention to Michaela who was so kind and answered many questions for us. The rooms were immaculate but very poor lighting in the bedroom. Lighting in bathroom was good. Bathroom compact but good shower.

6/10

Pleasant

19 Nov 2017

Hala

Nice Central hotel

Very nice no complaints. Nice breakfast, nice rooms.
Central and lovely location

10/10

Exceptional

02 Oct 2017

gareth

Close to attractions

The hotel is perfect location for getting around Paris and is only a 2 minute walk from the l'arc de triomphe and 1 minute from the metro which is so easy to use and get around on.
Hotel
Was very well maintained and clean. Our room was well presented, and quiet even though we were so close to the l'arc de triomphe.
Perfect hotel as a base for sight seeing

8/10

Excellent

24 Sep 2017

Milton

Fantastic hotel

Very close to the Arc de Triomphe so made getting taxis anywhere very easy. Lovely staff. Big, clean comfortable rooms. The breakfast is too expensive and lacklustre but over good experience.

8/10

Excellent

20 Sep 2017

Verified traveler

Nice hotel close to the Arc of Triumph and Metro

Good service, walking distance to Arc of Triumph. Good places to eat near. Metro and Paris tour bus stop is near. Room was clean. Small room but nice.

10/10

Exceptional

07 Aug 2017

Dexter

excellent staff, room was very clean, accessible to all amenities like restaurants, shopping and near to some main tourist attractions, Le Bus going to airport is a 5 minute walk so very convenient and also metro station nearby

10/10

Exceptional

04 Aug 2017

Martin

August Stay

Excellent city centre hotel, perfect for exploring the city.

10/10

Exceptional

24 Jul 2017

keis

Perfect for a stay in Paris

Hotel was clean, new and modern!
Staff were friendly and helpful
Would've been nice to have an iron in the room but I suppose it's a liability however the proximity to the arc and the Eiffel Tower cannot be compared especially with the clean and new feel of the hotel and the rooms!

10/10

Exceptional

17 Jul 2017

Verified traveler

Great hotel in a great location.

This is a great small hotel near L'Arc de Triomphe. It's less than two blocks from a metro station and there are several restaurants and places to grab a quick breakfast within a block or two. The hotel is small and the rooms are small, as is usual in a European hotel, but the rooms are updated, modern, very clean, with very comfortable beds and well-equipped bathrooms. Great shower! Very comfortable stay and great value.

8/10

Excellent

17 Jul 2017

Verified traveler

Lovely 3 Day Break

Very friendly and helpful reception staff. Great location. Room small but we weren't in it much. The one downside was that the shower door didn't close in an otherwise lovely bathroom so the floor was swimming in water after every shower and we had to mop it up with our towels!

Partner

10/10

Exceptional

17 Jul 2017

Menna

Perfect

Perfect location, clean , modern, just to the point , welcoming staff, quick check in and out...practical for fast travelers

Family

10/10

Exceptional

09 Jul 2017

Verified traveler

it was great overall. The staff was very friendly and helpful obtaining information and guiding us.

10/10

Exceptional

06 Jun 2017

Exp Traveller

Great location

Best location, easy access to all of key attractions and great amenities around.
I can find no faults if you plan to visit Paris not be in the room / hotel all day, in which case it's a little small but perfectly presented.

8/10

Excellent

05 Jun 2017

Diana

Good choice

Great location, small but comfty rooms. Wi-fi signal was very poor.

6/10

Pleasant

16 May 2017

nadine

Rooms are small. Tiny bathroom. A little claustrophobia

8/10

Excellent

15 May 2017

Verified traveler

the receptionist was very helpful and very friendly. She helped us get a taxi to drive us to the airport.
The room is small but I guess that is how the hotel rooms are in Paris.
The hotel is very accessible to the subway. Very near the Triumph de Arc and shopping!
Will certainly stay this hotel again next time I visit Paris !

Family

8/10

Excellent

19 Apr 2017

Roberto

Good stay, nonetheless, primarily for the location

The hotel property was fine. Some ladies at the front desk just seem unsure of what rates to charge for breakfast. Wifi disappeared for sometime but that happens.

Partner

8/10

Excellent

19 Apr 2017

Verified traveler

Nice hotel close to the arc of truimph

Minutes walk from the champs elysee & close to a metro station.

8/10

Excellent

17 Apr 2017

Jose Carlos

Good place to stay

Smaller room but localized at very good neighborhood, very good staff

Family

8/10

Excellent

09 Apr 2017

Verified traveler

Great place to stay, close to everything you need to get around......room was smaller but comfortable and space well utilized.

6/10

Pleasant

07 Apr 2017

mustafa

خدمة اقل من السعر

Family

10/10

Exceptional

04 Apr 2017

John

Ideal location central to everything. I have stayed here on several occasions. Would highly recommend.

Partner

8/10

Excellent

24 Feb 2017

Verified traveler

Hotel was nice and convenient to everything we wanted to see as well as the metro. Front desk staff were incredibly nice as well as helpful. Only negative was the size of the room. Very small...

10/10

Exceptional

28 Jan 2017

Verified traveler

Beautiful boutique hotel in an amazing location...

It was a great vacation and this hotel is a do-over.

10/10

Exceptional

12 Jan 2017

Verified traveler

Great location

Really good stay, lovely hotel in the perfect location.

Partner

8/10

Excellent

08 Jan 2017

namli

the room very small

Partner

10/10

Exceptional

19 Dec 2016

Nicolas

Very convenient

Small rooms but great location. Would book it again

8/10

Excellent

14 Dec 2016

Verified traveler

Convieniet and close to scenery

The hotel was lovely to stay in. If you're looking for a spacious room this is not for you. The room was very small but was workable for us. The bathroom was fabulous and very clean. The shower and bath were a highlight for me. We stayed on the bottom floor and could hear the metro throughout but once asleep you are not woken up by the sound. The hotel is very close to scenery and was situatied well. Very friendly and helpful staff and would happily stay here again no problem!

Partner

10/10

Exceptional

13 Dec 2016

Katy

Accessible and comfortable

We had a really great stay at this hotel. It was so close to the Arc de Triomphe and the metro station. The rooms were small but this was expected, and the fact it was so comfortable, clean and well decorated made up for this.

Partner

10/10

Exceptional

12 Dec 2016

Richard

A great hotel in a great location

A great hotel in an ideal location. Friendly and helpful staff

Partner

10/10

Exceptional

06 Dec 2016

Nicholas

Excellent hotel

Excellent hotel.

Partner

4/10

Poor

05 Oct 2016

Alexander

Room smelled terrible of cat urine.

Partner

6/10

Pleasant

03 Oct 2016

Patricia

Bathroom very tiny even for European standards

Partner

8/10

Excellent

23 Sep 2016

Yasser

\"Nice Get Away\"

Great hotel location, Best place to stay in case of you want to stay around Arc de Triomphe

8/10

Excellent

05 Sep 2016

Liang

Great location n price

The hotel location is great with short stroll to Champs -Elysees and metro station. Other bonuses are LIDO De Paris and the airport bus station are within easy stroll(around 10 mins).
The hotel staff are friendly especially Nathalie who speaks English well and recommended few of the local eateries and places of interest. We were able to stray away from tourist spots!
We had a late check out and left our luggage at their storage facility to join the local for long late lunch before we headed to the airport for our 10pm flight.
The room is smallish but comfy.

Partner

10/10

Exceptional

01 Sep 2016

Verified traveler

Clean modern convenient hotel

The hotel is more than 4 stars . Modern , very clean and comfortable . The situation is very close to the arc and champs elysee , close to hop on hop off . Many restaurants and coffee shops around . I loved my stay in Paris and definitely will stay again at this hotel .
I would like to thank all the staff at the hotel , they are so kind , friendly and helpful .

10/10

Exceptional

31 Aug 2016

Esther

Honeymoon escapade

Excelent stay and service, location was perfect

Partner

8/10

Excellent

28 Aug 2016

YabTraveller1

Cool Boutique Hotel, Great location,Friendly Staff

Stayed for only one night but above expectation. Luggage securely stored after checkout as my departure was at night. Cool hotel, a bit small but then again this is central Paris.

10/10

Exceptional

26 Aug 2016

claire

Nice hotel close to attractions

Hotel is small and lovely, very clean and the staff were great.
Close to the metro and attractions including the champs élysées and arc de triumph

10/10

Exceptional

14 Aug 2016

Verified traveler

I love this hotel!

The location is wonderful! Very near to the Arc, cafes, and shopping.

8/10

Excellent

09 Aug 2016

Alina

Good location

The location was great, hotel staff were very friendly. The room was quite small, but Ive been told that all hotels in Paris are small. Very clean room and only a few minutes walk to thr Arc De Triomphe.

Partner

10/10

Exceptional

07 Aug 2016

Zoe

Wonderful hotel!

The hotel was absolutely fantastic! The staff were so friendly and helpful. The rooms were a nice size for two people and very comfortable. It is also in a great location. Avenue Les Champs-Élysées was a few minutes walk away along with a number of other great attraction. When we go back to Paris, we will definitely be staying at the Mercure Arc de Triomphe again!

10/10

Exceptional

03 Aug 2016

Beth

A wonderful gem

My husband & I traveled overseas and decided to stay here based on reviews. What a great choice. The hotel was on a quiet Avenue but was close enough to all sites and food choices. The room was smaller than what we expect in the States but that is true through out Europe. The beds are very comfortable and the room and linens were very clean. The shower and bathroom were great as well. The staff was very helpful and spoke English pretty well. If you want a clean safe hotel, this is the place.