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Mercure Paris Arc de Triomphe Etoile

Paris · France

27 avenue des Ternes, 27View location

8.6/10Excellent108 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.8/108.8
Condition8.6/108.6
Neighborhood9.4/109.4
Amenities8.0/108.0
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Paris Arc de Triomphe Etoile

Located in the Ternes district, Mercure Paris Arc de Triomphe Étoile provides a relaxing stay, 545 yards (500 m) from the Arc de Triomphe. Completely renovated, our Paris hotel offers clean designer rooms and 2 junior suites with terrace.

We offer local products at the buffet breakfast and a gourmet shop for snacks. Discover our library space for relaxing in between visits.

Read more about this hotelShow less

You'll be centrally located in Paris with a stay at Mercure Paris Arc de Triomphe Etoile, within a 15-minute walk of Palais des Congrès de Paris and Place Charles de Gaulle. This hotel is 0.5 mi (0.7 km) from Arc de Triomphe and 1.6 mi (2.6 km) from Eiffel Tower.

Make yourself at home in one of the 54 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Minimum age for negative COVID-19 test result requirement: 18 Minimum age for proof of COVID-19 vaccination requirement: 18 COVID-19 vaccine must have been received a minimum number of days before check-in: 7 Property does not offer onsite COVID-19 testing Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
    • The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in. Information provided by the property may be translated using automated translation tools. Breakfast and evening meals are available via room service only.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for to-go breakfast: approximately EUR 21 per person
    • Pet fee: EUR 25 per pet, per day
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Rue du Faubourg Saint-Honore 0.2 km / 0.1 mi
Champs-Élysées 0.7 km / 0.5 mi
Parc Monceau 0.9 km / 0.5 mi
Boulevard Haussmann 0.9 km / 0.5 mi
Place Charles de Gaulle 0.9 km / 0.6 mi
Palais des Congrès de Paris 0.9 km / 0.6 mi
Arc de Triomphe 0.9 km / 0.6 mi
Avenue George V 1 km / 0.6 mi
Galeries Lafayette Champs-Élysées 1.5 km / 0.9 mi
Bois de Boulogne 1.6 km / 1 mi
Place du Trocadéro 2 km / 1.3 mi
Avenue Montaigne 2 km / 1.3 mi
Grand Palais 2.1 km / 1.3 mi
Seine 2.2 km / 1.4 mi
Petit Palais 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 54
  • Suites: 2
  • hotel
  • American Express
  • EC
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
Show 21 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Restaurant
  • PhotocopierExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • TV lounge
  • Green Key (FEE)
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNER-SUPERIORRoom • INNER-SUPERIORROO.IN-SU

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    Room INNER-SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER-SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSIC • 1 Bedroom • 20 m²SGL.AS
    SINGLE CLASSICPhoto unavailable5 photos

    Mercure Paris Arc de Triomphe Etoile

    SINGLE CLASSIC

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 20 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable5 photos

    Mercure Paris Arc de Triomphe Etoile

    DOUBLE WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS-1

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
    TWIN STANDARDPhoto unavailable5 photos

    Mercure Paris Arc de Triomphe Etoile

    TWIN STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 20 m²DBL.DB-SU
    DOUBLE SUPERIOR WITH DOUBLE BEDPhoto unavailable4 photos

    Mercure Paris Arc de Triomphe Etoile

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-1

    Photos are not available for this room type.

    Mercure Paris Arc de Triomphe Etoile

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIOR • 1 Bedroom • 20 m²SGL.SU
    SINGLE SUPERIORPhoto unavailable4 photos

    Mercure Paris Arc de Triomphe Etoile

    SINGLE SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Paris Arc de Triomphe Etoile

8.6
Excellent
108 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.6 /10
Neighborhood
9.4 /10
Amenities
8.0 /10
42 reviews shown
10/10
Exceptional
16 Jul 2026
Ashley
Lovely hotel great location, very clean and massive beds
Partner
10/10
Exceptional
28 Jun 2026
Dominic
Nice, clean and tidy, shower was a bit of a dribble and towels a bit small but thoroughly enjoyed the overall stay
Partner
10/10
Exceptional
12 Oct 2025
Christopher
Good location and quiet hotel
10/10
Exceptional
12 Jan 2025
Caroline
We got switched rooms when we first arrived because the safe wouldn't lock, but it was handled quickly, politely and easily with no stress. The staff were very friendly. The lobby, lift and rooms were clean and tidy. The bed was very comfortable, great pillows. There were plenty of USB sockets in the rooms for all our gadgets. The only minor tweaks that I would make is that we didn't have a socket in the bathroom to charge our electric toothbrush and the shower head wasn't mounted to the wall, it was a handheld shower head. Other than that, I would absolutely recommend this hotel on every level. It's location 5 minutes from the A'd'T, 15 minutes from the Sky Bar, a handy distance from Gard De Nore and having a great Monoprix store 2 doors down, a great range of restaurants, just fab location. Thanks for looking after us.
Leisure Partner
8/10
Excellent
21 Oct 2024
john
very average but clean hotel
10/10
Exceptional
05 May 2024
Alex Maghakian
Amazing
Business_and_leisure Partner
8/10
Excellent
04 Aug 2023
Olga

The cleanliness not top notch

It was a great experience. However the housekeepers seem to cut corners. For instance the soap holder in the shower was dirty my entire stay (10 days). I never used it. The side of the floor close to the window remained dusty. On the day I checked-in the towels didn’t look fresh they had multiple stains unfortunately I found it out after my shower. I gave it the benefits of the doubt thinking that at least they’ve been washed but later in the week, my used towels were folded and put back on the shelf like in lieu of new ones. Mind you they were on the floor. Other than that the staff was really nice. The location is great . Everything you might need is at walking distance.
Self
8/10
Excellent
23 May 2023
Benigno
Hotel is good, clean and organized
Partner
8/10
Excellent
05 Mar 2023
Thomas
Good location in walking distance to various metro lines. Staff were so friendly and helpful.
Leisure Partner
8/10
Excellent
19 Dec 2021
Ali
i like the location of the hotel.
it is also clean.
Leisure Self
8/10
Excellent
20 Feb 2020
Amy
it's a lovely and clean space, downside is that it's very small
Friends_and_family Family
8/10
Excellent
08 Oct 2019
martajae
Nice hotel although rooms are a bit small. The location is great.
Leisure Family
4/10
Poor
13 Sep 2019
Verified traveler
Had to use the bath robe to mop the dirt up off the floor. Say they recommend deliveroo for food as they only serve breakfast but then make you come down and get it after saying they let the drivers come up. No Iron was available when I requested one so had to steam up the bathroom to get rid of the creases in my clothes
Business Self
10/10
Exceptional
20 Jul 2019
eric

good location

the lift might need modification
6/10
Pleasant
14 Jun 2019
melanie

Good location, good business hotel but basic

Unfortunately the shower was dirty, my towels were dirty, and when I asked for new towels I had to wait until the morning which was unfortunate.
The amenities were decent, and the staff very friendly.
Breakfast was overly expensive for what it was.

The room otherwise spacious and clean
Good location
8/10
Excellent
28 May 2019
Verified traveler
.Staff was very friendly. Room was quite small.....
10/10
Exceptional
26 May 2019
Mariane

Location

The location is great and the hotel is clean.
Friends
4/10
Poor
01 May 2019
David

Poor Checkin /Bathroom experience

Just so you know that all bathrooms in this hotel are not the same, they do not give you a choice on checkin.. So if you like a bath or shower please request, the default is not shower.

If you dont request and then change the staff at the front desk seem to take offence at the fact that you didnt request on check in and they're doing you a massive favour by changing room type
4/10
Poor
16 Apr 2019
Verified traveler
Hotel was very average at best there is a lot better in paris
Leisure Partner
10/10
Exceptional
04 Apr 2019
Princilla

My now go too place, in Paris

Small but gorgeous Hotel. Staff was very helpful and friendly. Very close to attractions and shopping areas. Supermarkets and restaurants will stay again
Friends
10/10
Exceptional
17 Mar 2019
Lm
I like how friendly the staff was and how close it was to everything.
Leisure Family
8/10
Excellent
14 Mar 2019
ASSEM
Great location. Close to everything: metro, bakeries, restaurants, and a grocery shop next door. Staff was very professional and helpful.
Business_and_leisure Family
10/10
Exceptional
05 Mar 2019
Steven
It’s very good location. And the staffl very friendly.
And it’s near the champs elyssee and the arch the triumph . I’ll recommend this hotel.
Family
10/10
Exceptional
23 Jun 2025
Nuno José
super Personal und sehr zentrale Lage. 5-7 Min zu Fuß vom Arc de Triumph, also einfach nur Perfekt.
Leisure Friends
10/10
Exceptional
09 Feb 2025
Lorena de la Cruz
Todo me gustó . Sobre todo la atención del personal
Business Family
10/10
Exceptional
28 Apr 2024
luciana

Excelente estadia

Foram 10 dias excelentes em Paris , e o Hotel mercúrio arco do triunfo Etoile tem um tamanho de quarto grande pro padrão Europeu,ficamos muito satisfeitos , a localização é excelente, perto de tudo , tem tudo ao redor, desde mercados a cafés e restaurantes,é bem pertinho do Arco do triunfo , voltaria outras vezes
Partner
10/10
Exceptional
27 Apr 2024
luciana

Excelente estadia

Foram 10 dias excelentes em Paris , e o Hotel mercúrio arco do triunfo Etoile tem um tamanho de quarto grande pro padrão Europeu,ficamos muito satisfeitos , a localização é excelente, perto de tudo , tem tudo ao redor, desde mercados a cafés e restaurantes,é bem pertinho do Arco do triunfo , voltaria outras vezes
Partner
10/10
Exceptional
19 Apr 2024
TONY
proximité place de l'Etoile
Business Self
6/10
Pleasant
04 Apr 2023
albina
La habitación muy cómoda, muy limpia
No nos gustó la ubicación, está al costado de un cabaret y las personas que allí estaban, sobretodo por la noche no nos gustó
Leisure Family
10/10
Exceptional
09 Aug 2022
Batyrbek
Freundliche Personal. Sauberes Zimmer. Zentrale Lage. Frühstuck war ok.
Leisure Family
10/10
Exceptional
12 Sep 2021
Egizia Raliza

ok

tutto ok
Partner
10/10
Exceptional
09 Mar 2020
Verified traveler
Schön große Zimmer mit bequemen Betten und gute Location
Leisure Friends
6/10
Pleasant
08 Jan 2020
Tulio

Incompatível com 4 estrelas.

Quarto sem ar condicionado no inverno. Muito calor, apesar do frio na rua. Quartos pequenos, cama com mola solta desconfortável. Localização é cerca de 700 metros do arco do triunfo ( rua inclinada), porém fica em uma rua comercial muito boa.
Partner
8/10
Excellent
20 Aug 2019
Verified traveler
Stanza molto confortevole e pulita. Buona posizione vicino all'Arc de Triomphe e agli Champs Élysées. Ma per alcuni piccoli dettagli dellanstanza direi che si avvicina di più ad un tre stelle piuttosto che ad un quattro stelle.
Leisure Partner
10/10
Exceptional
14 Aug 2019
Verified traveler
Etablissement très bien situé, à deux pas des Champs-Elysées.
Chambre particulièrement calme sur l'arrière du bâtiment.
Literie très agréable.
Leisure Partner
8/10
Excellent
30 Jul 2019
Verified traveler
Shower phone not attached to the wall. Need to use one hand to hold the shower.
Business Self
10/10
Exceptional
13 Jul 2019
Norma

Bom custo-beneficio

Hotel bem localizado !! Próximo ao metrô e ao Arc de Truimph !!
Family
4/10
Poor
24 Jun 2019
Verified traveler
Lage ist sehr gut. Buslinien in der Nähe, in 5 Minuten ist man bei der U-Bahn.
Leider lässt die Sauberkeit zu wünschen übrig. Viel Staub am Boden, Toilette könnte besser geputzt werden.
Personal beim Frühstück spricht teilweise nicht einmal ein paar Worte Englisch. Auch an der Rezeption war die Verständigung mit manchen Angestellten schwierig. Könnte man in einem internationalen Hotel erwarten.
Zimmer war ziemlich laut.
Leisure Family
8/10
Excellent
01 Jun 2019
MARCELO
Eu reservei a diária pelo hoteis.com e fiz uma reserva com vista para a cidade e quando cheguei no hotel não tinha a comunicação por parte da hoteis.com sobre a reserva com vista para a cidade.
Depois de acomodado eu fui a recepção e fui acomodado no 2 andar e por não tive nenhuma vista da cidade, mas quando fiz a reserva pelo site eu paguei uma tarifa mais alta para isso.

Estou muito insatisfeito com o atendimento do hoteis.com e a partir de hoje somente irei fazer alguma reserva pelo site somente se for a última opção.

Também gostaria de expor que o hotel mostrou a reserva que eles tinham em mãos e o mesmo não tinha nenhuma reserva com vista para a cidade.

Obrigado,
Family
10/10
Exceptional
28 May 2019
Verified traveler
Me gusto mucho la ubicación y atención del personal pero me pareció un poco inseguro el acceso a las habitaciones sin control ya q que el conserje está pasando los ascensores y estos últimos están antes es decir que cualquier persona puede subir porque no necesitas la validación de nadie
Leisure Family
6/10
Pleasant
03 Apr 2019
Nob
バスタブがあってゆっくりできた。
Business Self
10/10
Exceptional
11 Mar 2019
Verified traveler
Posizione ottima, camere pulitissime, personale molto gentile!!
Leisure Partner

Location & surroundings

Mercure Paris Arc de Triomphe Etoile
27 avenue des Ternes, 27, Paris, France

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Mercure Paris Arc de Triomphe Etoile

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