Name: Hotel Classic by Venue
Address: Joo Chiat Road, 12, Singapore, 427353, SG

8/10

Excellent

24 Jul 2026

John

This is a good hotel for a day or two stopover in Singapore. The room is nothing fancy, a bit small but adequate and had everything we needed. It was very clean with a comfortable bed and a good shower. The location was great. 20 minutes by cab from the airport and dozens of shops and restaurants right outside the door.
We will stay again.

10/10

Exceptional

20 Jul 2026

mudao

A safe and clean hotel with excellent front desk service. The staff were friendly, welcoming, and very helpful.

8/10

Excellent

19 Jul 2026

JIHYUN

Location is little bit far from MRT station but still walkable. Room was clean and amenity was also fully set up.

Reception was kind and helpful, especially Jeff helped me so much when I checked out.

8/10

Excellent

16 Jul 2026

Juliette

Room was very clean, air conditioning and shower both good. Reception staff were very friendly and helpful.
Only downside was the cramped size of the room.

Family

8/10

Excellent

13 Jul 2026

Farzana

It was a great transit hotel. Very safe neighborhood and close to the airport.

8/10

Excellent

09 Jul 2026

bruno

The hotel was very clean and well maintained. It was also updated with nice glass showers, very nice rain drop shower, pot lights and very nice tiles through out. I would have given the property five stars if not for the issue where the housekeeper woke us up at 3:00am due to the noice from cleaning one of the rooms one morning and the fact there was no breakfast in the morning.

Family

6/10

Pleasant

07 Jul 2026

Subrahmanyam

Property size is really congested and location is not friendly for vegetation people

Family_with_children

10/10

Exceptional

07 Jul 2026

Thi Nhu Binh

Room was clean, the staff was helpful and nice. Everything in the room is nice and the staff helped with any problem. There is some Asian restaurant, 7-eleven, and bus stop nearby.

Self

10/10

Exceptional

06 Jul 2026

Inna

I stayed just 1 night, but it was a great stay. The staff went above and beyond and made my stay extra comfortable.

Self

10/10

Exceptional

05 Jul 2026

Renato

Carole and Alf are the best @ the reception desk They are friendly and very helpful with whatever questions you have regarding transportation, MRT, buses, taxi or Grab and the places to eat. They'll always tell you the best option(s). Any concerns just ask them and they'll resolve it immediately. Firdaus kept our room sparklingly clean daily with fresh towels daily. We just love these staff. It's our 1st time in Singapore and they made our visit much less stressful.

Family

10/10

Exceptional

30 Jun 2026

Cariann

The room was simple, clean and dark for sleeping which was excellent after a long flight. The staff, especially Alph, Jeffi, and Malik were very friendly and helpful for every question we had. We appreciated the filtered drinking water in the sink - easy access and helpful. Excellent food courts and options nearby, stores as well. Would definitely stay here again!

Family

10/10

Exceptional

29 Jun 2026

Adim

The lightings is poor need more brightness and more power points

Family

10/10

Exceptional

27 Jun 2026

JENNY

our stay at the property was very good, excellent and professional service from the staff expecially the gentleman , his name is \"Wee\", and the cleaning staff were very nice and accomodating.
Over all the experience was exceptionally good, will not hesitate to stay again.

Partner

10/10

Exceptional

25 Jun 2026

Jeffrey Archer

10/10 overall. room is very tidy and staff are friendly, especially the front desk receptionist during our check in time, Wee, he is very helpful and accomodating. We were able to check in ahead of time. This hotek is highly recommended.

Family

8/10

Excellent

25 Jun 2026

Robyn

Reception staff were very helpful and friendly

Family

8/10

Excellent

07 Jun 2026

Wai Ling

The receptionists were friendly and helpful. The room was comfortable but so very tiny: the bed was pushed to the wall; the fridge door can't open fully; practically no storage for clothes- only a few hangers! & the windows had wooden louvers, so no outside view! The room was facing the road, so there is noise from the traffic. It's not ideal for longer stsys.

Partner

10/10

Exceptional

06 Jun 2026

Jean-Marie

Nice boutique hotel and decent room size too for Singapore which are very small normally. Nice enough location although not in CBD. Many foods options for all tastes. All in all highly recommended and good value for money. Ideal for Solo or couple only travellers.

Self

10/10

Exceptional

30 May 2026

niket

every thing is excellent

10/10

Exceptional

28 May 2026

stanley

Staff was fabulous
Extremely clean
Near everything via taxi

Partner

10/10

Exceptional

27 May 2026

Wayne

Good rooms, nice staff

Self

10/10

Exceptional

25 May 2026

Patrick

Good value option for a short stay in Singapore. Close enough to an MRT station if your luggage isn’t too heavy, and close to Changi airport by Grab/taxi too. Lots of places to eat close by. Friendly staff upon at check in and check out too!

10/10

Exceptional

24 May 2026

Morgan

I really enjoyed staying here. I stayed for four nights for a transit stay and it has a great location. The bathroom was pretty small to the point of almost being uncomfortable to use the toilet, but other than that, it was great.

Self

10/10

Exceptional

24 May 2026

Gary

Air conditioning EXCELLENT each time we returned home it was a welcome relief!!! 😅
The staff including Wee, Jeffrey, Carole & Alph were wonderful. Friendly, hospitable and went out of their way to assist us with local knowledge and help as we needed. Best hosts ever!!!!

Partner

10/10

Exceptional

16 May 2026

Sukhdev singh

Super

10/10

Exceptional

13 May 2026

Allen

Hotel was located about 12 minutes walk from the nearest metro stop. Staff was extremely warm and accomodating. Room very comfortable. Good value for money.

Family

10/10

Exceptional

09 May 2026

Caitlin

This hotel was so cute and quaint and in a very convenient location to public transit. The staff is absolutely lovely and attentive and helpful. Amenities were clean, and easy to navigate. Room was small but perfect for my short stay! Thank you for an awesome stay. Would recommend!

Self

10/10

Exceptional

08 May 2026

Mylene

When we first got to the hotel, Alph Tan was there to check us in. Additionally, he offered us many places to visit and was overall very friendly and approachable. The room was also well maintained. Each time we got back to the hotel at night, the room would always look brand new, thanks to the room service staff, Firdaus. I would definitely recommend this hotel.

10/10

Exceptional

03 May 2026

Devarshi

The hotel was very clean and the staff was extremely helpful. The hotel is located next to many shops and restaurants and there are lot of food choices. I would definitely stay here again when I visit the next time.

Family

10/10

Exceptional

30 Apr 2026

Aaron

The Filipino lady up front at the desk was reqlly really friendly. Bus station 2-minute walk, with the direct buses straight to the airport and the city . 12 minute walk away is the PLQ mall and main metro station . PLQ mall has all the shops. This hotel is located on same Street as the paranakan houses which is a heritage site. Hawker stalls are all over this place. I had breakfast at \"what the puff \"...
Be careful at these rooms are very small... I take managed to get the bigger room which can fit your suitcase on the floor.. the smaller rooms had no room for large suitcases. Bathrooms were nice and big and very modern . When we were allowed to use the swimming pool in the sister hotel next door.
Overall, this place is best bang for your book

Friends

10/10

Exceptional

24 Apr 2026

Julia

The front desk Alf Tan was really friendly and helpful. He gave us lots of advice on how to use public transport to get around.

Partner

8/10

Excellent

17 Apr 2026

Alfredo

Room is clean. Room was a little small and the view from the window was the roof and nothing to see.

8/10

Excellent

13 Apr 2026

Gillian

Hotel was ok for a short stay but rhe family room was very small. Hard to open your luggage up and be comfy.
Main gripe for me was no window, it was obstructed by shutters so it felt a bit stuffy.
No breakfast or amenities but great location for food snd markets.
Was good value for money.

8/10

Excellent

07 Apr 2026

Jasmine

Clean, nice location, friendly staff. I just didn’t have windows in my room.

Family

8/10

Excellent

31 Mar 2026

Loreta

I absolutely loved hotels location.
Very close to many food places. Shopping centre.
Close to bus stops and MRT ( very walkable distance 5 - 10 minutes).
Staff is very nice ,friendly and helpful.
Would definitely stay again.

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Serge

No pool. Clean room with good amenuities.

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Hanh

Great hotel to stay at when you are laying over in Singapore. It’s basic but has all you need and appreciate the nice sheets and cleanliness!

Partner

10/10

Exceptional

19 Mar 2026

Roy

Extremely friendly and helpful staff.very nice to have coffee making facilities in the room.Nice quality towels and quite spacious shower.Only downside is not breakfast or dining options.

Partner

10/10

Exceptional

19 Mar 2026

Tashan

Rooms were excellent and front desk staff super friendly!

4/10

Poor

17 Mar 2026

James

Great price for downtown Singapore. Clean, helpful staff, good shower. However, this hotel has the thinnest walls I have ever encountered in any hotel in Singapore or anywhere else in the world. I thought a crying baby I heard was right outside my door so I checked; it was actually in a room across the hall three doors away. Every single sound from the hall comes right into the room. I actually looked for an open window. Otherwise good hotel but don't expect to sleep soundly.

Self

6/10

Pleasant

11 Mar 2026

Jason

Small claustrophobic room little value for money bad location for AUS travellers

Self

8/10

Excellent

05 Mar 2026

Charlotte

Staff were very friendly, check-in was smooth and the room was good, as described. Although small, it was functional and very clean. The only con for us was the window didn’t seem to close properly, so we could hear all the noise from the road. Otherwise, great hotel.

Partner

10/10

Exceptional

02 Mar 2026

Lourdes

The staff mainly Carole & Wee were super courteous & helpful!
Room is very clean enough coffee amenities

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Jess

Greeted and helped out by lovely staff at the front desk. Rooms were simple but very clean. Felt safe and comfortable for our stay. Fit our needs well.

Partner

10/10

Exceptional

23 Feb 2026

Patrick

The staff was very nice and helpful. The housekeeper did an excellent job of keeping the room clean. Be aware that the rooms are very small by Western standards but are also very affordable by Singapore standards!

I would like to suggest that the hotel consider some small changes to the rooms that would make them easier to use. Storage of luggage and clothes is a challenge. I suggest a shelf be added above the bed on the wall for small items. I also suggest that a small corner table to be added next to the bed in the corner. The last suggestion is that the metal frame for hanging clothes have a shelf added to it for storing clothes or small suitcases. I put my carryon bag up there on the frame when it was empty.

Self

8/10

Excellent

22 Feb 2026

Tom

Staff was the Best, in Particular We, or Wi! Extremely helpful!
Clean room! Greatstaff, updated room.

Family

10/10

Exceptional

19 Feb 2026

Abdallah

Staff very accommodating and helpful with smiles. Jeff Wayne was on top of it with direction and recommendation s

Self

10/10

Exceptional

19 Feb 2026

Angena

Spotless room, super courteous staff, goes over and above normal customer service whenever possible…just sweetness!!!!

Self

10/10

Exceptional

17 Feb 2026

Rathy

Friendly staff,very lean and convenient location

Family

8/10

Excellent

11 Feb 2026

Richard

Rooms clean but small. Good shower.

10/10

Exceptional

09 Feb 2026

January

Staff super friendly .theres a market that you can eat local food not so expensive .i wish the train was walking distance though it was 15-20 min walk .room was small but maybe its common in Sngapore

Leisure Family

10/10

Exceptional

08 Feb 2026

James

Clean place friendly staffs love it

6/10

Pleasant

05 Feb 2026

Kewalpersad

Beds to hard. Few soap and washers for three people.

Good location for food and transport to airport

Leisure Family

10/10

Exceptional

03 Feb 2026

Brandon

Had a great stay at this hotel. It’s newly renovated and clean. Hotel staff were amazing and friendly with free apples on the front desk!

Location is also great. It’s further out from the main attractions but can easily be reached by buses or grab.

The shower is also one of the best showers we’ve had. Staying in south east Asia normally means low pressure but no need to worry about that here.

Great value and would stay again

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Roberta

Super clean, amazing staff and convenient location!!!

Leisure Partner

10/10

Exceptional

19 Jan 2026

Anna Marie

Clean rooms, great lication and awesime and helpful staff namely Wee, Jeff and Alph

Leisure Family

6/10

Pleasant

19 Jan 2026

Louie

The room we were at was way to small. Too tight to accomodate 4 people.

Leisure Family

10/10

Exceptional

14 Jan 2026

Neel

Staff was great and place was nice

10/10

Exceptional

13 Jan 2026

Andres

Friendly staff, clean accommodations, and very walkable area near great food spots, and local shopping.

Leisure Self

6/10

Pleasant

06 Jan 2026

Jennifer

Room is quite small. I was traveling with a backpack and it is difficult to have it open on the floor. Nice staff though!

Self

10/10

Exceptional

03 Jan 2026

Mohamad Zahid

Room is good enough

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Verified traveler

Yes

10/10

Exceptional

27 Dec 2025

Gleb

This hotel is a good value option for Singapore, with the metro not too far away and close to the airport. The room was fairly clean and had the basics.

Leisure Self

10/10

Exceptional

22 Dec 2025

Krishna Gandi

perfect

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Dishna

Great rooms and service.
Very helpful Recepition staff

Leisure Family

10/10

Exceptional

17 Dec 2025

Geo

Great staff, very welcoming & friendly. We had a good time there. The rooms are bit at the smaller side, but overall we loved the stay. Cost effective accommodation if you are looking for something decent especially in the peak season.

Leisure Family_with_children

8/10

Excellent

07 Dec 2025

William

This was my second stay at the hotel. It was as I remembered - the hotel was within 10 minutes walk from the Paya Lebar SMRT, and the room was clean and suitable for my needs. There was no window, as noted in my reservation, but that was not a problem as the air conditioning worked fine and I was only there to sleep. Wifi worked well. I was a bit bothered by the staff member at the front desk who wasn't very attentive and seemed to ignore me for a minute before acknowledging me and helping me check in. The hotel was also close to restaurants, a community centre, and convenience stores. It's a bit far from Downtown Singapore (about 30 minutes from the hotel to Raffles or thereabouts), but if that's not a problem, then the hotel is a good value hotel. I would consider staying at this property again in the future.

Self

10/10

Exceptional

04 Dec 2025

abdus shahed

Room was super clean. Staff were very friendly and helpful. High speed internet and finally location is best for food lover. Close to all necessary locations and transportation.

Leisure Family

10/10

Exceptional

29 Nov 2025

Michael

I was disappointed I could check in earlier and no phone number to call to verify. Wasn’t sure. there were humans in charge,

8/10

Excellent

23 Nov 2025

Joselyn

Yes!

10/10

Exceptional

12 Nov 2025

Allysson

yesss everything was perfect

Family

6/10

Pleasant

03 Nov 2025

Roy

The pool was at another hotel around the block. There was no changing room there and the ladies room was not operational

Leisure Self

8/10

Excellent

31 Oct 2025

JAKKAPOL

Clean room and near MRT station

Business Self

10/10

Exceptional

28 Oct 2025

Kevin

Amazing air-conditioning in a small cosy space

Leisure Self

10/10

Exceptional

25 Oct 2025

Mohamed Ahras

Good

Business

6/10

Pleasant

18 Oct 2025

Suha

The service was fantastic! Wee and Carol were particularly helpful during our stay. Wee is a treasure! He is extremely personable, passionate about Singapore and always took the time to recommend things for us to do.

Partner

10/10

Exceptional

17 Oct 2025

Dan

Clean room and shower for the cost. The room was a little small. This is just a comment: I think if they downsized the bed, it would make for a more spacious and comfortable room. Overall, great stay and comfortable hotel. I would return.

Leisure Self

10/10

Exceptional

17 Oct 2025

Mario

The staff was perhaps the best I have been greeted with, well educated, knowledgeable about the area and willing to help at any moment.
The room was like walking into a new place for the first time. Simply perfect

Leisure Self

6/10

Pleasant

15 Oct 2025

Takuto

room is good on this price but wifi is sooo bad.
it almost unusable!

Leisure Friends

10/10

Exceptional

13 Oct 2025

Erguge

Very very good ! Next time will stay here as well !

Leisure Family

10/10

Exceptional

11 Oct 2025

Jennifer

I had a superior double room and it was really comfortable for one person (bed was against wall on one side and not a lot of room for luggage for 2). Room had a window (with external shutters), air-conditioning, lovely bathroom, comfortable bed, clothes hanging space (limited), fridge and kettle with tea/coffee/sugar/creamer.

Wee, on reception was brilliant. I've been to Singapore on multiple occasions and he gave me some great hints on places to visit that I'd never been to before (and without asking where I had been!).

The hotel is also very close to two metro stations and numerous bus routes as well as heaps of cafes/restaurants.

I would certainly stay in this hotel again as it is excellent value (for a couple I would suggest the premium double, which is still good value compared to hotels in town).

Self

8/10

Excellent

10 Oct 2025

Jiazhi

A clean and neat hotel, and the staff are very helpful, though the room is a bit small.

Leisure Family_with_children

6/10

Pleasant

09 Oct 2025

charles

It was clean. The room was Ruby. Too small fir More than one person. No real window. Closed in

Business_and_leisure Self

8/10

Excellent

08 Oct 2025

Zac

Provided everything needed for a stay in Singapore

Leisure Self

10/10

Exceptional

07 Oct 2025

Gabrielle

Great spot and good room- windows could do with a clean outside

Leisure Family

10/10

Exceptional

06 Oct 2025

Nadia

Affordable hotel in a convenient location! And extremely clean. Would highly recommend

Leisure Friends

10/10

Exceptional

01 Oct 2025

Stephen

Spent 6 nights here. Rooms are small but we weren’t after a 5 star room. Hotel is close to Paya

8/10

Excellent

25 Sep 2025

charles

It was good.

Business_and_leisure Self

10/10

Exceptional

22 Sep 2025

Sunimal

Overall, this place was very good. I will be staying here again in the future.

Leisure Self

10/10

Exceptional

15 Sep 2025

Ashley

Quick layover stay

Staff were inviting, kind and helpful. The room was clean. Rooms are significantly smaller than rooms in the USA, standard for Asian hotels. I could not control the air at night

Self

10/10

Exceptional

08 Sep 2025

lovely joy

Clean room.staff very helpful. Definitely goin back again..

Leisure Family

10/10

Exceptional

04 Sep 2025

James

Straight forward hotel room.

Place was simple and easy to access. Quick ride to the airport, early in the morning; traffic can be an issue in the area.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Vijayalaxmy

Very nice hotel

Family_with_children

8/10

Excellent

29 Aug 2025

Collis

We had a pleasant experience at Hotel Classic by Venue. The hotel is clean and well maintained (the unit looks newly renovated), with firm beds and excellent air conditioning (three settings and super cold!). It’s located along a lively street filled with restaurants and historic buildings, which lead to a mall just a short walk away (the mall has bunch of places to eat too). The area is very walkable, and it’s only about 10 minutes (<1 km) to Paya Lebar MRT station, super convenient for getting around the city, including places like City Hall (Marina Square). During our stay, we took the MRT to Coldwell food court for a great local meal, then hopped on a Grab to Universal Studios, an easier and more affordable option. The staff were friendly and welcoming, and the hotel was quiet throughout our stay. The only downside was the bathroom, the exhaust fan didn’t seem to work, and the bathtub has a shower but no enclosure, so water tends to splash all over the floor, unless you duck and shower carefully to avoid making a mess. Overall, it’s a solid choice for a comfortable stay within budget in a great location. We used Apple maps throughout the trip.

Leisure

10/10

Exceptional

24 Aug 2025

Emily Llaneta

I will definitely coming back next time.

Leisure Family

2/10

Poor

19 Aug 2025

Harrilyn Grace

They helped us stored our luggages. The room is super tiny

Leisure Family

8/10

Excellent

18 Aug 2025

Roland

I chose this hotel for a short stay and was not disappointed. The rooms are a bit small, but are modernized and clean. Staff is great.
Joo Chiat Road is very scenic and the hotel is located near a great hawker center and Paya Lebar Quarters mall.

Business Friends

10/10

Exceptional

17 Aug 2025

Verified traveler

Friendly staff and pleasant stay

We stayed one night at Hotel Classic by Venue and had a great experience. The staff were very friendly and helpful, the room was clean and comfortable, and the location was excellent with plenty of dining options nearby. Great value and we’d stay here again.

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Krishnaswamy

The front desk is so great. The manager has provided all the information about the surroundings, attractions, transportation and restaurants. We almost followed his recommendations and we had a good time and covered the best of what Singapore to offer! Kudos to the reception!

Leisure Family

10/10

Exceptional

08 Aug 2025

Andley

Good enough, there was mold in the shower.

Leisure Family_with_children

4/10

Poor

07 Aug 2025

Verified traveler

Staff very helpful, but room not comfortable

We were in a small room at first, just slightly bigger than the bed. No room for laying out the small luggage. They call is Superior room. Very misleading. We upgraded to a Premium room, which was roomy enough, however, there was a lot of noise coming from the roof. The staff addressed it right away. The next day the bathroom smelled of cigarette smoke. We had to keep running the bathroom fan all the time. There was no hand towel or face towels. We wouldn't stay here again.