Hotel Classic by Venue

Singapore , Singapore
SINGAPORE, Joo Chiat Road, 12
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100 reviews shown

6/10

Pleasant

11 Mar 2026

Jason

Small claustrophobic room little value for money bad location for AUS travellers

Self

8/10

Excellent

05 Mar 2026

Charlotte

Staff were very friendly, check-in was smooth and the room was good, as described. Although small, it was functional and very clean. The only con for us was the window didn’t seem to close properly, so we could hear all the noise from the road. Otherwise, great hotel.

Partner

10/10

Exceptional

02 Mar 2026

Lourdes

The staff mainly Carole & Wee were super courteous & helpful!
Room is very clean enough coffee amenities

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

Jess

Greeted and helped out by lovely staff at the front desk. Rooms were simple but very clean. Felt safe and comfortable for our stay. Fit our needs well.

Partner

10/10

Exceptional

23 Feb 2026

Patrick

The staff was very nice and helpful. The housekeeper did an excellent job of keeping the room clean. Be aware that the rooms are very small by Western standards but are also very affordable by Singapore standards!

I would like to suggest that the hotel consider some small changes to the rooms that would make them easier to use. Storage of luggage and clothes is a challenge. I suggest a shelf be added above the bed on the wall for small items. I also suggest that a small corner table to be added next to the bed in the corner. The last suggestion is that the metal frame for hanging clothes have a shelf added to it for storing clothes or small suitcases. I put my carryon bag up there on the frame when it was empty.

Self

8/10

Excellent

22 Feb 2026

Tom

Staff was the Best, in Particular We, or Wi! Extremely helpful!
Clean room! Greatstaff, updated room.

Family

10/10

Exceptional

19 Feb 2026

Abdallah

Staff very accommodating and helpful with smiles. Jeff Wayne was on top of it with direction and recommendation s

Self

10/10

Exceptional

19 Feb 2026

Angena

Spotless room, super courteous staff, goes over and above normal customer service whenever possible…just sweetness!!!!

Self

10/10

Exceptional

17 Feb 2026

Rathy

Friendly staff,very lean and convenient location

Family

8/10

Excellent

11 Feb 2026

Richard

Rooms clean but small. Good shower.

10/10

Exceptional

09 Feb 2026

January

Staff super friendly .theres a market that you can eat local food not so expensive .i wish the train was walking distance though it was 15-20 min walk .room was small but maybe its common in Sngapore

Leisure Family

10/10

Exceptional

08 Feb 2026

James

Clean place friendly staffs love it

6/10

Pleasant

05 Feb 2026

Kewalpersad

Beds to hard. Few soap and washers for three people.

Good location for food and transport to airport

Leisure Family

10/10

Exceptional

03 Feb 2026

Brandon

Had a great stay at this hotel. It’s newly renovated and clean. Hotel staff were amazing and friendly with free apples on the front desk!

Location is also great. It’s further out from the main attractions but can easily be reached by buses or grab.

The shower is also one of the best showers we’ve had. Staying in south east Asia normally means low pressure but no need to worry about that here.

Great value and would stay again

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Roberta

Super clean, amazing staff and convenient location!!!

Leisure Partner

10/10

Exceptional

19 Jan 2026

Anna Marie

Clean rooms, great lication and awesime and helpful staff namely Wee, Jeff and Alph

Leisure Family

6/10

Pleasant

19 Jan 2026

Louie

The room we were at was way to small. Too tight to accomodate 4 people.

Leisure Family

10/10

Exceptional

14 Jan 2026

Neel

Staff was great and place was nice

10/10

Exceptional

13 Jan 2026

Andres

Friendly staff, clean accommodations, and very walkable area near great food spots, and local shopping.

Leisure Self

6/10

Pleasant

06 Jan 2026

Jennifer

Room is quite small. I was traveling with a backpack and it is difficult to have it open on the floor. Nice staff though!

Self

10/10

Exceptional

03 Jan 2026

Mohamad Zahid

Room is good enough

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Verified traveler

Yes

10/10

Exceptional

27 Dec 2025

Gleb

This hotel is a good value option for Singapore, with the metro not too far away and close to the airport. The room was fairly clean and had the basics.

Leisure Self

10/10

Exceptional

22 Dec 2025

Krishna Gandi

perfect

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Dishna

Great rooms and service.
Very helpful Recepition staff

Leisure Family

10/10

Exceptional

17 Dec 2025

Geo

Great staff, very welcoming & friendly. We had a good time there. The rooms are bit at the smaller side, but overall we loved the stay. Cost effective accommodation if you are looking for something decent especially in the peak season.

Leisure Family_with_children

8/10

Excellent

07 Dec 2025

William

This was my second stay at the hotel. It was as I remembered - the hotel was within 10 minutes walk from the Paya Lebar SMRT, and the room was clean and suitable for my needs. There was no window, as noted in my reservation, but that was not a problem as the air conditioning worked fine and I was only there to sleep. Wifi worked well. I was a bit bothered by the staff member at the front desk who wasn't very attentive and seemed to ignore me for a minute before acknowledging me and helping me check in. The hotel was also close to restaurants, a community centre, and convenience stores. It's a bit far from Downtown Singapore (about 30 minutes from the hotel to Raffles or thereabouts), but if that's not a problem, then the hotel is a good value hotel. I would consider staying at this property again in the future.

Self

10/10

Exceptional

04 Dec 2025

abdus shahed

Room was super clean. Staff were very friendly and helpful. High speed internet and finally location is best for food lover. Close to all necessary locations and transportation.

Leisure Family

10/10

Exceptional

29 Nov 2025

Michael

I was disappointed I could check in earlier and no phone number to call to verify. Wasn’t sure. there were humans in charge,

8/10

Excellent

23 Nov 2025

Joselyn

Yes!

10/10

Exceptional

12 Nov 2025

Allysson

yesss everything was perfect

Family

6/10

Pleasant

03 Nov 2025

Roy

The pool was at another hotel around the block. There was no changing room there and the ladies room was not operational

Leisure Self

8/10

Excellent

31 Oct 2025

JAKKAPOL

Clean room and near MRT station

Business Self

10/10

Exceptional

28 Oct 2025

Kevin

Amazing air-conditioning in a small cosy space

Leisure Self

10/10

Exceptional

25 Oct 2025

Mohamed Ahras

Good

Business

6/10

Pleasant

18 Oct 2025

Suha

The service was fantastic! Wee and Carol were particularly helpful during our stay. Wee is a treasure! He is extremely personable, passionate about Singapore and always took the time to recommend things for us to do.

Partner

10/10

Exceptional

17 Oct 2025

Dan

Clean room and shower for the cost. The room was a little small. This is just a comment: I think if they downsized the bed, it would make for a more spacious and comfortable room. Overall, great stay and comfortable hotel. I would return.

Leisure Self

10/10

Exceptional

17 Oct 2025

Mario

The staff was perhaps the best I have been greeted with, well educated, knowledgeable about the area and willing to help at any moment.
The room was like walking into a new place for the first time. Simply perfect

Leisure Self

6/10

Pleasant

15 Oct 2025

Takuto

room is good on this price but wifi is sooo bad.
it almost unusable!

Leisure Friends

10/10

Exceptional

13 Oct 2025

Erguge

Very very good ! Next time will stay here as well !

Leisure Family

10/10

Exceptional

11 Oct 2025

Jennifer

I had a superior double room and it was really comfortable for one person (bed was against wall on one side and not a lot of room for luggage for 2). Room had a window (with external shutters), air-conditioning, lovely bathroom, comfortable bed, clothes hanging space (limited), fridge and kettle with tea/coffee/sugar/creamer.

Wee, on reception was brilliant. I've been to Singapore on multiple occasions and he gave me some great hints on places to visit that I'd never been to before (and without asking where I had been!).

The hotel is also very close to two metro stations and numerous bus routes as well as heaps of cafes/restaurants.

I would certainly stay in this hotel again as it is excellent value (for a couple I would suggest the premium double, which is still good value compared to hotels in town).

Self

8/10

Excellent

10 Oct 2025

Jiazhi

A clean and neat hotel, and the staff are very helpful, though the room is a bit small.

Leisure Family_with_children

6/10

Pleasant

09 Oct 2025

charles

It was clean. The room was Ruby. Too small fir More than one person. No real window. Closed in

Business_and_leisure Self

8/10

Excellent

08 Oct 2025

Zac

Provided everything needed for a stay in Singapore

Leisure Self

10/10

Exceptional

07 Oct 2025

Gabrielle

Great spot and good room- windows could do with a clean outside

Leisure Family

10/10

Exceptional

06 Oct 2025

Nadia

Affordable hotel in a convenient location! And extremely clean. Would highly recommend

Leisure Friends

10/10

Exceptional

01 Oct 2025

Stephen

Spent 6 nights here. Rooms are small but we weren’t after a 5 star room. Hotel is close to Paya

8/10

Excellent

25 Sep 2025

charles

It was good.

Business_and_leisure Self

10/10

Exceptional

22 Sep 2025

Sunimal

Overall, this place was very good. I will be staying here again in the future.

Leisure Self

10/10

Exceptional

15 Sep 2025

Ashley

Quick layover stay

Staff were inviting, kind and helpful. The room was clean. Rooms are significantly smaller than rooms in the USA, standard for Asian hotels. I could not control the air at night

Self

10/10

Exceptional

08 Sep 2025

lovely joy

Clean room.staff very helpful. Definitely goin back again..

Leisure Family

10/10

Exceptional

04 Sep 2025

James

Straight forward hotel room.

Place was simple and easy to access. Quick ride to the airport, early in the morning; traffic can be an issue in the area.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Vijayalaxmy

Very nice hotel

Family_with_children

8/10

Excellent

29 Aug 2025

Collis

We had a pleasant experience at Hotel Classic by Venue. The hotel is clean and well maintained (the unit looks newly renovated), with firm beds and excellent air conditioning (three settings and super cold!). It’s located along a lively street filled with restaurants and historic buildings, which lead to a mall just a short walk away (the mall has bunch of places to eat too). The area is very walkable, and it’s only about 10 minutes (<1 km) to Paya Lebar MRT station, super convenient for getting around the city, including places like City Hall (Marina Square). During our stay, we took the MRT to Coldwell food court for a great local meal, then hopped on a Grab to Universal Studios, an easier and more affordable option. The staff were friendly and welcoming, and the hotel was quiet throughout our stay. The only downside was the bathroom, the exhaust fan didn’t seem to work, and the bathtub has a shower but no enclosure, so water tends to splash all over the floor, unless you duck and shower carefully to avoid making a mess. Overall, it’s a solid choice for a comfortable stay within budget in a great location. We used Apple maps throughout the trip.

Leisure

10/10

Exceptional

24 Aug 2025

Emily Llaneta

I will definitely coming back next time.

Leisure Family

2/10

Poor

19 Aug 2025

Harrilyn Grace

They helped us stored our luggages. The room is super tiny

Leisure Family

8/10

Excellent

18 Aug 2025

Roland

I chose this hotel for a short stay and was not disappointed. The rooms are a bit small, but are modernized and clean. Staff is great.
Joo Chiat Road is very scenic and the hotel is located near a great hawker center and Paya Lebar Quarters mall.

Business Friends

10/10

Exceptional

17 Aug 2025

Verified traveler

Friendly staff and pleasant stay

We stayed one night at Hotel Classic by Venue and had a great experience. The staff were very friendly and helpful, the room was clean and comfortable, and the location was excellent with plenty of dining options nearby. Great value and we’d stay here again.

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Krishnaswamy

The front desk is so great. The manager has provided all the information about the surroundings, attractions, transportation and restaurants. We almost followed his recommendations and we had a good time and covered the best of what Singapore to offer! Kudos to the reception!

Leisure Family

10/10

Exceptional

08 Aug 2025

Andley

Good enough, there was mold in the shower.

Leisure Family_with_children

4/10

Poor

07 Aug 2025

Verified traveler

Staff very helpful, but room not comfortable

We were in a small room at first, just slightly bigger than the bed. No room for laying out the small luggage. They call is Superior room. Very misleading. We upgraded to a Premium room, which was roomy enough, however, there was a lot of noise coming from the roof. The staff addressed it right away. The next day the bathroom smelled of cigarette smoke. We had to keep running the bathroom fan all the time. There was no hand towel or face towels. We wouldn't stay here again.

6/10

Pleasant

03 Aug 2025

kristal

Very clean but very small

Leisure Self

10/10

Exceptional

01 Aug 2025

Dody

I like the hotel, the staff especially Mr. Wee, he is really helpful, if you need assistance, you can always ask Mr.Wee

10/10

Exceptional

31 Jul 2025

Tamy

Lots to see by foot around the hotel , really enjoyed the Red house, local temple, beuatiful building and artizan cafe shops, and easy transport back to airport ( we took the 24 bus which took approx 45 minutes and cost 2.80SGD _ bring change for bus ) Local food markets dont except cards to bring cash to eat. room had no windows so wasn't a great idea after a 13 hour flight but otherwise great room, very clean and comfortable beds.

Leisure Family_with_children

10/10

Exceptional

29 Jul 2025

Ismail

The bed was a very firm,but I was so tired at the end of the day ,I didnt care,I walked the whole earth feels like. It was clean and I asked for a second blanket. Really liked the pillows too

Leisure Family

10/10

Exceptional

26 Jul 2025

Bonny

Easy to go anywhere but the shopping center and restaurants nearby only takes cash

Leisure Family

8/10

Excellent

22 Jul 2025

Jayson

Convenient location

Business_and_leisure Friends

10/10

Exceptional

21 Jul 2025

Ashlin

Thanks Wee for the warm consideration🙂

Business Friends

10/10

Exceptional

18 Jul 2025

Paul

We have stayed in Koh Samui before but the quality a friendliness of the staff and the professionalism was outstanding. Everybody was friendly. I accidentally booked the wrong television for our room and Ken. The manager was more than happy to help us out. He was very generous. Also Amy is a very hard worker and a great girl. Very pleasant. Very professional. All the staff were great we can’t thank you enough. Next time you come to Koh Samui we will be definitely staying at The Briza beach resort hey all you Aussies you have to get down to this place. It’s amazing. I highly recommend this place for sure especially for families. Great the breakfast was absolutely amazing thank you very much Briza Beach resort for all your hard work paul and kimika

10/10

Exceptional

16 Jul 2025

Asya

Good hotel for short stay

The staff were very friendly and supportive. The hotel is situated between 2 main metro stations. We left our luggage for free after check out . The room and especially the bathroom was very tiny, but we stayed only for 2 night so it wasn’t an issue

Friends_and_family Family

6/10

Pleasant

13 Jul 2025

Jussi

Recently renovated and therefore good value for those looking for budget hotels.

Self

10/10

Exceptional

10 Jul 2025

Ketheesan

good

8/10

Excellent

25 Jun 2025

Yaqing

Great stay

Good location. Convenience stores within walking distance. Modern bathroom. Walls are relatively sound proof. Still some noise at night but a lot better than other venue hotels I have stayed at. WiFi was good and tv options with YouTube is great.

Self

10/10

Exceptional

26 May 2025

NEO

hotel is clean. few min walking distance MRT station.
supermarket and foods stall near by

Business Self

10/10

Exceptional

23 May 2025

Prasanna Kumar

Clean, safe and convenient to stay in this place to explore Singapore

Leisure Family

8/10

Excellent

17 May 2025

Laura

Really nice hotel - nice location - small room to be expected in Singapore

Leisure Partner

6/10

Pleasant

20 Apr 2025

Zim

Singapore trip.

Room is small. No wardobe closet. Showerbpartition not appropriate to contain shower spary resulting in wet bathroom floor. No drive through for checkin checkout. Transport has to wait on a busy street for pickup/dropoff.

Friends_and_family Family

10/10

Exceptional

19 Apr 2025

Rajarshi

Clean hotel. Short walking distance from train. Lots of breakfast places nearby

Leisure Family_with_children

10/10

Exceptional

04 Apr 2025

Naresh

We lost WiFi and TV during the last day of our stay. But the staff were very attentive and helpful. Good spot to be at and the local transportation and shopping are close by. I recommend this place for staying.

Leisure Family

10/10

Exceptional

26 Mar 2025

Ravithas

The staff was extremely friendly and helpful. The hotel is clean and spotless. They also allowed us for early check-in and allowed us to store our suitcases in the lobby after check-out and they took care of it for a couple of hours. We would stay again without a doubt.

Leisure Family

10/10

Exceptional

22 Mar 2025

Jonathan

Very good. Slightly smaller than expected. Lovely staff.

10/10

Exceptional

20 Mar 2025

Greysi

Very good

Leisure Friends

10/10

Exceptional

12 Mar 2025

Arlene

Excellent

10/10

Exceptional

01 Mar 2025

Troy

The room was perfect for our needs. The staff was wonderful. Please be aware that parking is non-existent at this hotel.

Leisure Family

8/10

Excellent

13 Feb 2025

Sharani

Great service n awesome front desk. Rooms are tiny.

Leisure Family

6/10

Pleasant

05 Feb 2025

chung

Lots of food court. This is in muslim district, very feiend, very easy get around by foot .

Leisure Family

10/10

Exceptional

02 Feb 2025

Margaret

Early departure, good location for ride share

Convenient location half way to the airport with ride share. Room was comfortable and clean. No windows. Front desk staff friendly and helpful.

Friends_and_family Friends

4/10

Poor

31 Dec 2024

Hussain

The room felt like a coffin. It had no windows, was very small and claustrophobic.
To repeat, the room we.were given had no windows which is ridiculous as its not that cheap a hotel.

Service from the staff was good, but we had a second booking with the hotel which we have now cancelled.
Would not recommend.

Leisure Family

8/10

Excellent

29 Dec 2024

Kamilah

Room was quite small but manageable for 3 people. Staffs were quite friendly.

Leisure Friends

4/10

Poor

23 Dec 2024

Emeline

6/10

Pleasant

15 Dec 2024

Pamela

Did not have hot water

Leisure Family

4/10

Poor

08 Dec 2024

Fred

Hotel control of thermostat. Ended up sweating my entire time in room. Very very small room. Many hotels with small rooms seem to cover every surface with items leaving very little for customer to use.

Self

10/10

Exceptional

03 Dec 2024

Willard

Hotel Classic by Venue is a good choice if you are OK with a small room. The rooms are clean, and the staff is, without exception, friendly and willing to give advice on good places to eat and do other things in the area. The water pressure in our room was good. Hot water never ran out. They give the customary small bottles of soap, etc. We are a family of three and I just purchased a bottle of body wash and shampoo.

The refrigerator was not very cold, and our milk spoiled after three days. It is OK for keeping water and soft drinks chilled to a small degree.

There is a Fair Price Supermarket 100 meters away that sells perishable (not recommended for this room) and non-perishable food you can take back and keep as a snack. This is where I got the body wash and shampoo mentioned above. There are also 24-hour food options available in the area. The restaurant about three doors down on the right as your walk out has good fried chicken and fish dishes at a reasonable price. It closes at 7 p.m.
We were in room 301, which was next to an emergency stairwell to the side of the building. We did not have noise issues. Some have written they did have noise issues, and I imagine it could be possible.

The hotel is very safe and the neighborhood, despite some adult night life, is safe to walk after dark. The hotel does not tolerate loud partying, etc. Sometimes at night, you may hear someone's porno as you walk through the hall. Overall, it is family friendly.

Leisure Family

2/10

Poor

21 Nov 2024

Ali

Hotel cleanest ok but room too small and difficult to breathe staff ok area is close few market place its quit distance to The Center

Business Family_with_children

8/10

Excellent

19 Nov 2024

Robert

You get what you pay for and staff were very helpful.

4/10

Poor

18 Nov 2024

Ali

Toilet was getting bigs out at times and changed to another room bath tub shower system was damaged, tachnition yet to come in 7 dsys not come

10/10

Exceptional

13 Nov 2024

Rigoberto

The only thing I have to complain that there isn’t any closet to put clothes away! Besides that everything else is good.

Leisure Family

10/10

Exceptional

13 Nov 2024

Robert

Many shops and resatuarants around the area

Leisure Partner

6/10

Pleasant

11 Nov 2024

Paul

Really enjoyed the location, and staff are very friendly. No complaints at all at this price. And perfect for a night or two, near the airport and plenty to do around. A/C could be more effective and bed a bit more comfy. Amazing shower though, great after a long flight.

Partner

6/10

Pleasant

28 Oct 2024

carlos

Close to all amenities in the city