The staff were phenomenal. Everyone was welcoming, professional, and eager to help. One of the bell staff recommended a local tour guide, and that recommendation became one of the highlights of my trip. I completed two tours with the guide and had an amazing experience.
The hotel itself is very high-end, and the atmosphere was relaxed and professional. Having an ATM on-site was also very convenient.
My room was excellent, with a beautiful view and every amenity I needed. Housekeeping was outstanding, and everything was consistently clean and well maintained. The dining options were great as well. I enjoyed both the main restaurant and the pool area across the street, which offered beach views, music, games, comfortable daybeds, and a full food and drink menu.
The only drawback for me was the spa. Most of the staff I encountered there spoke French but limited English, and I wasn’t comfortable booking services without being able to communicate clearly.
Overall, this was one of the best hotel experiences I’ve had. The service, security, amenities, and atmosphere were outstanding. I highly recommend this hotel to anyone visiting Dakar.