Name: Aruna Senggigi
Address: Jalan Raya Senggigi, Lombok, 83355, ID

6/10

Pleasant

08 Apr 2025

Eleanor

Firstly the door on the wardrobe didn't work so we couldnt get to the safe. This was fixed and then we found the safe was not working!! This was picked and removed and replaced by a working safe. None were screwed into the wardrobe. Then the fridge wasnt working so they bought us one that looked like it came from someone's kitchen and therefore meant we lost a plug socket of which there werent many!

Partner

8/10

Excellent

20 Mar 2025

Shawkat

Top Rated Hotel

Was Amazing.

Self

8/10

Excellent

13 Jul 2021

Kevin

A great hotel

A great hotel with welcoming and attentive staff. Well place in Senggigi. Facilities severely impacted due to covid and exceptionally quiet. A deceiving big hotel with variety of accommodation and eateries when working normally.

Partner

4/10

Poor

20 Oct 2019

Verified traveler

Hotel itself was ok but disappointing to say the least

Leisure Partner

10/10

Exceptional

12 Sep 2019

Verified traveler

Excellent stay. No complaints. Music from over the road went on late.

Leisure Family

8/10

Excellent

08 Sep 2019

KC

Nice hotel but Wifi in room need stronger signal

The WiFi in the room is not strong. Ended up most of the time in the lobby for a better Wifi.

4/10

Poor

18 Aug 2019

Verified traveler

Cold and unwelcoming

Staff were aloof and dis interested. The atmosphere was cold and sterile. The air conditioning didn't work so I was moved and had to re pack everything and drag my bags upstairs myself, no room upgrade offered as compensation. The shower water smelled like sewerage. The toilet had a leak. Loud booming music through the hotel at 7am. A wedding was hosted with a loud microphone in the grounds with complete disregard to the other guests. Totally regret staying here!

8/10

Excellent

03 Aug 2019

Verified traveler

Great location, close to the beach, bars and restaurants.
However the cottages are a bit dated and maybe needs some sprucing up.
Staff were lovely.

Leisure Family

4/10

Poor

20 Jul 2019

Verified traveler

Rooms damp and mouldy. Pool very nice.

Hotel facilities - pool and breakfast were very good but we had interconnecting rooms which were in a bad condition with mould and damp and awful smell. Informed hotel and they were very apologetic and gave us free massage (and asked us not to post on trip advisor) but they must know these rooms need a deep clean and renovation. No excuses.

Family

8/10

Excellent

19 Jun 2019

John

New Hotel

A good choice if you are looking for a clean reasonably priced hotel in a quiet area of the town. WiFi not so good.

Partner

10/10

Exceptional

03 Jun 2019

Evan

Would stay again!

Aruna is in a very convenient location as there are several good restaurants, shops, tour agencies and beach all within walking distance! Plenty of space, good working wifi and AC. Loved having a pool and gym to use that were well maintained. Staff were extremely attentive and friendly as well. Having an area shuttle available is a nice extra and the driver, Dirman, couldn't be more accommodating. The town of Senggigi itself seemed a bit deserted, but we were there in low season. Overall great stay!

Partner

10/10

Exceptional

09 May 2019

Louise

Fantastic place to stay close to restaurant & beach staff very friendly , helpful , quiet modern resort has everything you need , will be going back sometime soon louise.

Leisure

8/10

Excellent

23 Sep 2018

William

Everything is great. Food, hospitality and rooms are great. The only let down is the shower head where the water power are weak

10/10

Exceptional

02 Jul 2018

Alex

Great Stay!

everything was great, service and room. Love the feel of walking into the hotel. The only problem i had was the Hot water isn't available from 8pm onwards.

Family

10/10

Exceptional

19 Feb 2017

Norliyana

Nice hotel

20 mins from Mataram, my overall stay in Aruna is first class. The staff are very helpful, the breakfast is delicious, the place is comfortable and safe. Stayed in the cottage, very ideal for any situation whether you come with family or friends. Will definitely stay here again. Totally value for money.

Family

10/10

Exceptional

14 Feb 2017

Verified traveler

We had a great stay, room was clean and quiet, staff was helpful

Partner

6/10

Pleasant

19 Jan 2017

Daniel

Nice hotel but stitched up by staff

Nice hotel but requested for boat to gili t and was stitched up the taxi was late and then made us pay more than we was told, the taxi driver stopped off at a shop trying to sell us other not tickets and told us we then had to pay for a horse and cart the rest of the way to the pier. The horses are very badly looked after so I was not happy supporting this service. Very upset the hotel did not arrange a better service considering my love for animals

Partner

10/10

Exceptional

01 Dec 2016

Hanna

Fabulous hotel with stunning service

From the moment we arrived we were treated phenomenally. Juice on arrival, free massage, great location across from the beach. The staff were all so friendly and he really room was beautiful. It couldn't have have been a more perfect stay.

Family

8/10

Excellent

09 Nov 2016

Annette

Great room at a great price.

Loved the room. Nice new building. Got a great price on Expedia 53% off. Was only there for one night before coming back to Bali but will stay there again next time m in Senggigi. The only problem I had was at check in 3 staff behind the counter with one other person being helped and still I waited some time to be checked in not sure why ? Then when checking out it also took quiet a long time.

4/10

Poor

21 Aug 2016

Deni

Dreadful

No WiFi Free Wi Fi was advertised)
No Cable TV. Cable TV was advertised
Dirty Swimming Pool
Room booked not available
Had to walk over a 4 lane road for breakfast
Different information on their system to my Wotif Itinerary and tried to charge me again for extra guest. This ended up in a heated argument as staff had no idea of what info they had from Wotif.

8/10

Excellent

13 Aug 2016

Franshi

Clean room. Very good breakfast.

Nice clean room with a comfortable bed. No hair dryer or bath, but the shower was hot. The breakfast was wonderful!

8/10

Excellent

25 Jul 2016

Ronally

very nice place gathering with family and colleague

8/10

Excellent

05 Apr 2016

Carol

Nice hotel across the road from the beach.

Friendly staff. Nice pool. Good food at the restaurant looking onto the beach.

6/10

Pleasant

31 Jan 2016

rajan

Its is ok for the price. Location is very good. Low end 3 star hotel

Partner

4/10

Poor

12 Dec 2015

Jennifer

Great staff, very poor location

Good price for one night. We used it for transition between locations.
Very helpful, friendly staff.
Couples massage, in room, appropriate and very good. Staff brought in 2nd massage lady for couples.
Nice walk around senggigi beach. Great sunset view.
Free breakfast adequate.
Very busy loud traffic, room facing road, ask to change if you get this room, we should've!
Hotel is on both sides of busy road, traffic attendants try to help with crossing.
Construction site next door, loud.

Partner

6/10

Pleasant

03 Nov 2015

Verified traveler

Nice hotel, friendly staff

We stayed one night, and it was comfortable, the staff were nice and assisted us with everything we needed. The room was clean, the bed was comfortable :)

6/10

Pleasant

10 Jul 2015

CA

Major construction next door

Nice beach side restaurant and set of rooms. But traffic road from the street, and major construction next door, even overlooking the pool area. Towards the end of stretch of stores on the beachfront, but still walkable to stores and restaurants. Website indicated that no front desk service and need to contact before arrival, which was inconvenient.

4/10

Poor

06 Mar 2015

Verified traveler

Cheap hotel, you get what you pay for so to say... definitely not a family hotel. A major road splits the property and must be crossed to go from the pool to the beach.

Family

6/10

Pleasant

20 Feb 2015

Saskia

Adequate rooms close to the beach.

Staff was very friendly. The rooms were okay for us, but if you have high expectations of hotel rooms this wouldn't be for you.

6/10

Pleasant

16 Jan 2015

Bre

Improvements made, more needed

The room was clean. Very clean. The hotel has made updates to the guest rooms and bathrooms. They need wifi. The doors and windows have cracks. I got a massage (awesome!) and manicure(awful) and a roach crawled into my room. It was the only one I saw. I also saw a gecko. They really need to expand wifi to all of the rooms. I didn't check out the beach because the weather was bad. I ordered an es jeruk and I'm pretty sure they made it with the tap water because it made me sick. The food is pretty decent. I wouldn't stay here again because of the lack of internet and the improvements that still need to be made to the room. If they continue on the track they're on, the hotel should be much better within the next 5 years.

4/10

Poor

15 Jan 2015

Dee

STAY AWAY

Not a very good experience from start to finish.....would not recommend this hotel.
* Air conditioning barely works.
* Ants every where in our we asked them to spray our room but we had to buy our own.
* Some desk staff I found to be rude and unhelpful but grounds staff and bar staff excellent.
* We arranged transfer but no one picked us up then tried to charge us more than quoted for return transfers.
* On arrival bedding configuration was wrong so after showing our original booking they just put mattress on the floor for our son.
There are plenty of other hotels in the area I would recommend trying them first.

10/10

Exceptional

27 Dec 2014

S.Guna

Very nice hotel bu beach rest and relax.

Good place to relax/ swimming pool is good with bar beside in the pool

8/10

Excellent

24 Dec 2014

Intan

Small but pleasant.

Room was small but we went to Lombok to experience the beaches and waterfall, so we were only in the rooms at night. The room was clean, bed was comfy and the bathroom were modern and nice. Wish they had Wi-Fi availability in the rooms - we were camping at the reception area every night.

8/10

Excellent

30 Nov 2014

Don el SingNing

Well located by the beach,

The staff were very helpful and welcoming when checking in. Rooms were fronting the beach 40metres away. Neat and pretty Balinese garden, enviroment quiet even where hotel next to main road. Town within walking dist 400m. Hotel bfast buffet good. Beach volcanic fine greyish sand, water crystal clear , best to swim during low tide. 400m to left of hotel beach a good snorkelling area, water relatively calm.

8/10

Excellent

14 Sep 2014

Pete

Good hotel on the edge of Senggigi

This hotel is at the end of what appears to be a main strip of Senggigi, it is a very easy walk to many shops and restaurants. The rooms are a little dated but very comfortable. The swim up bar at the pool is great. There is even a water slide, but it was not open during my stay. Overall a very good hotel.

Family

8/10

Excellent

11 Sep 2014

Li Lin

Great on all levels except street noise

Service - wonderful. Staff were warm and friendly
Rooms - decent
Price - good
Food - decent breakfast buffet
Location - good. Located along the beach and walking distance to the main Sengigi Town

The hotel sprawls along opposite sides of the road. The reception, spa, pool and regular rooms are located inland while the superior rooms (which we took) are located along the beach.

The only letdown was we could hear all the vehicles travelling on the road. Sitting by the beach, you can hear engines of motorcycles in the background. Not very relaxing. Within the room, bits of street traffic is still audible but it didn't cause sleepless nights.

Initially we were given rooms facing the road (really noisy!) and the staff were nice to switch us to less noisy rooms.

Maybe the hotel needs to plant more trees to help block out the noise.

Family

8/10

Excellent

21 Aug 2014

Brian

Nice hotel short stroll to Sengiggi shops

Staff were very polite and willing to help in any way, a great pool with a bar built in, with seating in the pool, and with a 3 hour Happy Hour, enjoyable. A buffet breakfast, so plenty to eat and it over looked the ocean, very nice. Definitely book again.

8/10

Excellent

15 Jun 2014

Anne

good location

For price pretty good though they could clean up beach out front like other hotels in neighbourhood.

6/10

Pleasant

09 Apr 2014

Cherie

Handy location in the middle of Senggigi area

If you stay at this hotel, choose the seaside superior deluxe room. The standard rooms are very basic and the bathroom needed to be renovated, but the super deluxe rooms (hillside) are quite nice with better bathrooms. The bath towels should be renewed as they are quite small, greyish colour and very thin. Besides that, the hotel staff are excellent and very friendly and only too willing to please with any request you might have. The food in the seaside restaurant is very good and the service is excellent.

8/10

Excellent

19 Mar 2014

Mark

Decent hotel near the beach.

Swimming pool was very nice and the hotel staff were excellent. They were very helpful and pleasant.

10/10

Exceptional

11 Sep 2019

Akemi

全てに満足

1泊は友達の家族とビルディング棟で、残り4泊はひとりでコテージ棟に泊まりました。コテージは以前Graha Senggigi Hotelだった時の棟をそのまま使っていましたが、室内は綺麗にリノベーションされていてビルディング棟の室内と変わりませんし、むしろ広かったです。「デラックスビルディング」の部屋は150000ルピア高くツインベッドですが、ひとりだったらキングサイズベッドの「デラックスコテージ」がいいですね。プールもふたつあり、コテージ棟のプールは古いけど綺麗でした。キャンセル不可のシークレットプライスの時に予約し、半額くらいの料金で宿泊したので、朝食ビュッフェ付きであの条件はコスパ良すぎで最高でした。同じくらいの料金であれば、過去のどのホテルより満足です。

8/10

Excellent

07 Jul 2019

Verified traveler

Service was goed hierdoor 3 dagen extra geboekt.een g oied hotel aruna

Friends_and_family Partner

8/10

Excellent

24 Sep 2018

Verified traveler

아루나 셍기기

가격대비 정말 좋았습니다. 아쉬운건 샤워실 수압이 조금 약했고 아직 공사중이라 낮에는 조금 시끄러웠습니다. 다른건 모두 만족했습니다.

Partner

8/10

Excellent

10 Apr 2018

Annika

Mukava hotelli keskustan tuntumassa

Aruna sijaitsee hyvällä paikalla ihan keskustan tuntumassa jossa on paljon ravintoloita ja hotelleja.
Hotelli on iso ja todella siisti. Huoneet olivat isot ja meillä parveke pihalle päin. Voisin kuvitella että parveke tielle päin voisi häiritä herkkää nukkujaa kun ravintoloista kantautuu musiikkia myöhään illalla. Aamiainen oli todella runsas ja kattava. Yövyimme 2 yötä ja toisena aamuna valikoima oli hieman erilainen kun edellisenä aamuna. Uima-altaan vesi oli itselleni hieman liian lämmintä. Kuumana päivänä olisi mukava jos voisi viilentyä altaassa. Hinta-laatusuhde oli erinomainen.
Wi-fi oli ajoittain hieman heikko.

Partner

10/10

Exceptional

11 Sep 2017

Abdullah

فندق ممتاز جدا يصلح للعوائل

من أجمل الفنادق اللي سكنتها مطلة على البحر يفصل بين الفندق والبحر شارع لكن لديهم مقهى على الشاطئ تابع للفندق كما يوجد مكتب لحجوزات الغوص في المقهى زرت الفندق مرتين خلال شهرين سكنت في المرة الأولى خمسة أيام وفي المرة الثانية إحدى عشر يوماً
يعيب الفندق أصوات الموسيقى من الخارج فقط ويهدأ في الساعة 12 ليلا تقريبا

Family

6/10

Pleasant

11 Sep 2017

Verified traveler

Superior Cottage (Twin Bed)

プールサイドの部屋で良かったのですが、
蚊が多くてバルコニーでくつろぐ事は出来ませんでした。
チェックインした日は部屋の中に10匹以上の蚊がいてどうしようもない部屋でした。
家具の建て付けが悪く扉の開け閉めが困難
冷蔵庫の扉は持ち上げないと開かないなど
がっかりでした。

10/10

Exceptional

09 Sep 2017

Yuki

綺麗で素敵なホテル

非常に綺麗で快適に過ごすことができました。近くにコンビニもあるので、便利です。ただ夜になると、近くのバーの音楽がうるさく、ゆっくりリラックスされたい方には微妙かもです。

10/10

Exceptional

24 Aug 2017

satoko

At the center of the town so very convenient .

Very convenient and excellent hotel. I can find everything around this hotel.

8/10

Excellent

05 Jan 2017

Leendert

Zeer goed hotel met super ontbijt

Gedeeltelijk nieuw hotel super ontbijt. Uiterst vriendelijk personeel.

Partner

4/10

Poor

17 Dec 2016

Verified traveler

ze doen hun best .maar kan soms beter.kom wel teug

Terras aan het Strand met uizicht op zee.
Practig onder de bomen.
Zou wel iets gezelliger mogen zijn.
De tuin ziet er netjes uit.
De prijsen op het terras zijn voor wat er staat te duuur,an ga je even na de buurman.
Regelen wij zelf wel

Partner