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Mercure Ostrava Center Hotel

Ostrava · Czech Republic

Ceskobratrska 18/1742, 18View location

9.0/10Excellent361 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort8.8/108.8
Condition9.0/109.0
Location8.8/108.8
Neighborhood8.2/108.2
Value10.0/1010.0
Amenities9.0/109.0
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  • Business hotels
  • Hotels with spa
  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Ostrava Center Hotel

Mercure Ostrava Center is a brand new 4-star hotel in Ostrava city center, with 139 rooms, a restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state-of-the-art technology.

The hotel is 10 minutes from the central station and within walking distance of the cultural and commercial districts of the city as well as the famous 'Stodolni' street.

Read more about this hotelShow less

A stay at Mercure Ostrava Center Hotel places you in the heart of Ostrava, steps from Michal Colliery and Milos Sykora Memorial. This hotel is 0.3 mi (0.5 km) from Ostravice River and 0.3 mi (0.5 km) from New City Hall Viewing Tower.

Stay in one of 139 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Smoking areas
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CZK 45.00 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Optional fees
    • Fee for buffet breakfast: approximately CZK 400 per person
    • Airport shuttle fee: CZK 900 per vehicle (one-way, maximum occupancy 4)
    • Uncovered self parking fee: CZK 380 per night
    • Pet fee: CZK 500 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Czech

    English

Nearby attractions

Michal Colliery 0.1 km / 0.1 mi
Milos Sykora Memorial 0.1 km / 0.1 mi
Ostrava Museum 0.3 km / 0.2 mi
New City Hall Viewing Tower 0.4 km / 0.3 mi
Stodolní Street 0.5 km / 0.3 mi
Vodni Svet 0.7 km / 0.4 mi
Casino Ostrava 0.7 km / 0.4 mi
Puppet Theatre 0.8 km / 0.5 mi
Fairgrounds Černá Louka 1 km / 0.6 mi
Komenský Gardens 1 km / 0.6 mi
Antonin Dvorak Theater 1 km / 0.7 mi
Ostravice River 1.1 km / 0.7 mi
The World of Miniatures 1.2 km / 0.7 mi
Trojhalí Karolina 1.5 km / 0.9 mi
Silesian-Ostrava Castle 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1928
  • Total number of rooms: 139
  • Number of floors (main building)
  • Single rooms: 5
  • Double rooms: 117
  • Junior suites: 7
  • Suites: 7
  • Apartments: 7
  • Family rooms: 22
  • Accessible rooms: 3
  • hotel
  • American Express
Show 61 more facilities & services
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Photocopier
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Sauna
  • MassageExtra charge
  • Spa centreExtra charge
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Only Adults
  • Non-smoking establishmentExtra charge
  • Single-Use Plastic Free
  • FitnessExtra charge
  • GolfExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Mercure Ostrava Center Hotel

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Mercure Ostrava Center Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Ostrava Center Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Mercure Ostrava Center Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Mercure Ostrava Center Hotel

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Mercure Ostrava Center Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mercure Ostrava Center Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Ostrava Center Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 13 m²TWN.ST
    TWIN STANDARDPhoto unavailable3 photos

    Mercure Ostrava Center Hotel

    TWIN STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Shower
    • Make-up mirror
    • Bathtub
    • Hairdryer
    • Tea and coffee making facilities
    • Safe
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Mercure Ostrava Center Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 13 m²DBL.DB-SU
    DOUBLE SUPERIOR WITH DOUBLE BEDPhoto unavailable7 photos

    Mercure Ostrava Center Hotel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Room amenities

    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Tea and coffee making facilities
    • Safe
    • Make-up mirror

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 13 m²SUI.ST
    SUITE STANDARDPhoto unavailable6 photos

    Mercure Ostrava Center Hotel

    SUITE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Tea and coffee making facilities
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Safe
    • Make-up mirror

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Mercure Ostrava Center Hotel

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Mercure Ostrava Center Hotel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Mercure Ostrava Center Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 13 m²SGL.ST
    SINGLE STANDARDPhoto unavailable3 photos

    Mercure Ostrava Center Hotel

    SINGLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Make-up mirror
    • Safe
    • Tea and coffee making facilities
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 13 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    Mercure Ostrava Center Hotel

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Make-up mirror
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Safe
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mercure Ostrava Center Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 13 m²TWN.SU
    TWIN SUPERIORPhoto unavailable7 photos

    Mercure Ostrava Center Hotel

    TWIN SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Make-up mirror
    • Tea and coffee making facilities
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Mercure Ostrava Center Hotel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Ostrava Center Hotel

9.0
Excellent
361 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
9.0 /10
Location
8.8 /10
Neighborhood
8.2 /10
Value
10.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
30 Jun 2026
Carlos
A total Gem!
Family
10/10
Exceptional
27 Jun 2026
Carlos
Best location in Ostrava, very clean, great staff, great air conditioning, and excellent breakfast
Family
10/10
Exceptional
25 Jun 2026
Bernd
excellent breakfast
Business
8/10
Excellent
24 Jun 2026
Harinder
Nice property overall. Not sure if there is any better hotel in Ostrava? We were looking for extra space and this property had a great room with separate BR. Some of the furniture (sofa) looked old, dirty and very well used, but the rest of the furniture was newish. The hotel provides a couple of cans each of pop and beer as well as 1 bottle of water every night. I appreciated the beers!
All in all a good stay and pretty much what we expected.
Partner
10/10
Exceptional
09 Jun 2026
Chris
Good hotel in a good location.
Friends_and_family Friends
10/10
Exceptional
23 May 2026
Paula
This hotel is very nice. The room was spacious and clean. The bed was quite comfortable after a long day of travel and sightseeing. The breakfast buffet was eceptional and well worth the extra breakfast charge.
Partner
8/10
Excellent
21 Mar 2026
mark
Good location
Self
10/10
Exceptional
18 Mar 2026
Jane
Everything was good
10/10
Exceptional
17 Nov 2025
Alan
Very nice hotel! Great staff, very comfortable room and excellent breakfast. Highly recommended. Very happy customer here!
10/10
Exceptional
04 Oct 2025
Robert W
Wonderful stay! Best breakfast in Ostrava.
Leisure Family
8/10
Excellent
24 Aug 2025
Monica
Good, friendly service. Very nice, large rooms. A lot of little extras.
Leisure Family_with_children
10/10
Exceptional
29 Jul 2025
Eric
Quick and efficient check-in. Great hotel location to transit and restaurants.
Leisure Partner
10/10
Exceptional
01 Jul 2025
Andrea
Nice old building with very good restaurant. Well located to old city centre.
Leisure Partner
4/10
Poor
27 Mar 2025
Verified traveler
Very outdated Hotel. I had access to the Premium Lounge, but that was not well kept. They had sandwiches and snacks which by the time I got there, the bread was hard and there was very little selection left. I asked for an iron and ironing board and was told there was a dedicated ironing room on the fourth floor. The room was about the size of a closet and had a very old iron and an ironing board which was about to fall apart. Breakfast was ok.
Business
10/10
Exceptional
26 Mar 2025
John
Very nice hotel, good location and excellent staff
Business
8/10
Excellent
13 Mar 2025
Michal
Pillows in rooms are extremely small and not comfortable. Please providenyour guests more comfort and buy new large pillows.
10/10
Exceptional
23 Dec 2024
Matthew
Great location. Very comfortable and clean. Staff were very professional and accommodating with my needs.
Leisure Partner
8/10
Excellent
06 Jun 2024
Bozena
Very friendly staff, restaurant with excellent food. Brekfest ok.
The big minus for the key card system - the worse I’ve ever used.
Friends_and_family Family
10/10
Exceptional
01 Jun 2024
William
great location

high quality experience
Business
8/10
Excellent
04 Jan 2024
Michal
Property condition and facilities requires improvement.
Leisure Partner
8/10
Excellent
03 Dec 2023
Bartosz
.
Leisure Partner
10/10
Exceptional
28 Oct 2023
Andrea
Wonderful staff. Some of the most friendly in the Czech Republic. I rarely dine in hotel restaurants but the deer filet in the Winestone restaurant was next level phenomenal. I will 100 percent stay here again if ever in Ostrava.
Business_and_leisure Self
10/10
Exceptional
07 Sep 2023
Charles
Convenient stay. Simple but comfortable. Clean. Amazing staff!
Business Self
8/10
Excellent
26 Jan 2023
Slawomir

Good, but not great.

Small, odd shaped room with tiny, not always working TV. Bathroom was very nice. Can't say anything about restaurant, but staff was very friendly and helpful.
10/10
Exceptional
11 Nov 2022
Michael
This is my second time staying here. The staff is wonderful! The property itself is beautiful. It feels almost like you are staying in an old castle. There is a beautiful old church next door, and, if you are lucky enough to get a room with view of it, you may find yourself just staring out the window for long periods of time. The front doors as you enter are huge, and open automatically, which really only adds to the vibe of an old castle in a movie. There is a little park across the street that I have fallen in love with. It is extremely interesting and picturesque. There is such a wonderful vibe throughout.

It is well worth the extra money to get breakfast included, as the buffet is extensive and delicious. A grocery store is only a couple of blocks away if you want to have anything in your room.
Business Self
8/10
Excellent
31 Oct 2022
Miroslav
Hotel with amazing service and great breakfast. Furniture is littlebit outdated but everything is clean and in good condition. Superior room was spacious and well equiped. Receptionists at
Partner
8/10
Excellent
10 Oct 2022
Philip

Two nights in Ostrava

Two Nights - no food option taken. Comfortable room with fridge to store food / drink. Nice bathroom, rather mild chemical smell. Window by roadside so some noise, with windows open to let air in it was noisy.
Self
10/10
Exceptional
20 Jun 2022
Christopher

Great Choice!

Wonderful hotel! Nicely renovated 1920's First Republic building gives the hotel a lot of character. Everything about my stay was just right. The hotel is also a great value
Self
10/10
Exceptional
14 Jan 2022
Verified traveler
The hotel is clean and nice and the staffs are very friendly.
Business
10/10
Exceptional
19 Dec 2021
Tayla

Nice trip

A lovely hotel that was clean and good quality. I would stay here again
Partner
10/10
Exceptional
27 Nov 2021
Jan

Comfortable and convenient

Nice comfortable hotel conveniently located in the center. It is easy to reach by car and has on-site parking in the courtyard.
Business
8/10
Excellent
20 Feb 2021
Verified traveler
Super breakfast. Great location. Comfortable beds.
Business
10/10
Exceptional
22 Jan 2020
Verified traveler
Great check in, friendly staff, large rooms with nice views of the town. The breakfast was great, so glad I added it to my reservation. The restaurant served a great lunches (limited menu) and full menu dinner. Short walk to town square, city hall, restaurants and shopping. Short cab ride to Dolni Vitkovice.
Leisure Friends
10/10
Exceptional
11 Jan 2020
Steve

Excellent hotel

Excellent in every sense of the word . The staff were amazing , the rooms immaculate , the location great and the lobby bar was perfect
Friends_and_family Friends
10/10
Exceptional
07 Jan 2020
Jadah

Came for the World Juniors

Gorgeous hotel and excellent stay! The staff were exceptional. Would highly recommend.
Friends_and_family Friends
10/10
Exceptional
30 Dec 2019
Jay
People were great and helpful. I would be happy to stay here again
Leisure Family
10/10
Exceptional
26 Jan 2019
Verified traveler

No washing machine

No washing machine, no smart TV, but good room and view.
Partner
10/10
Exceptional
22 Dec 2018
Verified traveler
Beautiful, older but modernized hotel in the city center, close to restaurants, shops, and a city park. Upgraded privilege rooms come with free mini-bar, upgraded amenities including bathrobes, and 24 hr access to a privilege room with snacks and drinks. The fitness center is inadequate with limited equipment. Onsite Winestone restaurant has excellent food as well as a good breakfast buffet. Recommended for a business stay in Ostrava.
Business Self
10/10
Exceptional
14 Dec 2018
Verified traveler
Lovely service with prompt helpful staff. They respond to online communication very quickly. Wonderful location close to the train station, great amenities, and a cozy warm room. Bathroom was impressive and nicely designed. They don't provide toothbrushes or toothpaste, though, and the bed is a tad too firm for my tastes. But otherwise, everything else about my stay was excellent.
10/10
Exceptional
02 Dec 2018
Neil

Top notch Mercure, excellent price

Good location, tram connections to all destinations. Friendly helpful staff
Friends
10/10
Exceptional
05 Oct 2018
Michael

The Place to in Ostrava

Great hotel in Ostrava -- very comfortable, clean and modern. Restaurant is excellent as is the breakfast they serve and the prices are very reasonable
Family
10/10
Exceptional
03 Aug 2018
MikeOR

Nice hotel close to town centre

We stayed here so I could do business in nearby Pribor and my wife would have a nice hotel. Access to the Privilege Lounge was worthwhile. Car parking was good but paid (not free). Only negative was that the shower is in the bath and the shower head is waist high and cannot be raised.
10/10
Exceptional
28 Jul 2018
MR HWP
Excellent hotel in great central location.
Family
10/10
Exceptional
06 May 2018
Don

Stay in ostrava

We had a wonderful although short stay.the staff is exceptionally helpful and pleasant.would recommend this hotel very highly.
Partner
10/10
Exceptional
02 Apr 2018
Verified traveler

Good

Good view of room 204
Partner
10/10
Exceptional
29 Dec 2017
hansel

Nice hotel in downtown Ostrava

We had a great stay with a baby and a dog at this hotel. It’s in a historic building in downtown Ostrava. Parking was very easy and had good buffet breakfast.
8/10
Excellent
26 Jul 2017
Verified traveler

Lovely hotel.

Good location, close to centre, but removed enough to be quiet. Walking distance to the train station and Stodolni St. The street in front of the hotel was completely torn up while we were there with no sign of much progress being made, so this was a bit of an unexpected inconvenience. Rooms were spacious and clean. Breakfast was great. The onsite bar was lovely.
10/10
Exceptional
15 Jun 2017
richard

A really lovely hotel at a good price

Ostrava may not be your first choice for a holiday destination (we were visiting friends locally) but if you're in town, I can't recommend this place too highly. There were road works and a building being renovated opposite, but the actual hotel exceeded expectations. High points - a very wide breakfast selection that included free sparkling white wine, very comfortable bed, excellent soundproofing (they weren't responsible for the roofers opposite starting at 6.45am!) and good blackout blinds. I know that enthusiastice reviews tend to suggest bribery by management, but this is one of those very few reviews where I find it difficult to fault anything. It should be said that we only had breakfasts in the hotel, and that if full there would probably not be enough tables in the restaurant area itself (overspill into bar possible). The lobby would be enhanced by having some material about the local area, maps etc, but these are minor quibbles and the local tourist info centre is only 5 minutes away (bizarrely on an upper floor of the brass tower that is the local landmark). Parking was very good, with easy access and exit, but limited numbers of parking spaces, so organise in advance!
Partner
10/10
Exceptional
22 May 2017
mjm

all good. very good vfm

nice clean modern hotel great price . stayed one night . would definitely stay again
10/10
Exceptional
13 Nov 2016
Jana

Comfortable and modern hotel

Everyone was very friendly, room was nice, clean. It was very modern and cozy. Breakfast had many choices and all was nice and fresh. Definitely coming back if we get the chance.
Partner
10/10
Exceptional
18 Oct 2016
Szabó
My friend and I spent 2 days in the Hotel. Loved it, everything was great.
Family
6/10
Pleasant
16 Sep 2016
Miroslav
There's a rude staff at the reception able to raise a voice at customers and send you to park your car in the evening somewhere else in the city \"5 minutes away only\" :-/
8/10
Excellent
03 Sep 2016
Ming Woei

nice hotel

Good experience
Family
8/10
Excellent
27 May 2016
Cathy

Nice hotel

Check in and parking were easy once we found out where the parking lot was located.
10/10
Exceptional
30 Mar 2016
janice
Very nice hotel with rtf h friendly helpful staff. Would recommend and would stay again.
8/10
Excellent
16 Feb 2016
Hannu

Good breakfast

Nice, new and clean hotel with superior breakfast.
10/10
Exceptional
11 Jan 2016
Dr. Daniel

Lovely hotel in Ostrava

We were in Ostrava for a volleyball game and chose to stay the night for a stayover. The hotel was very centrally located and was a lovely choice. We were very happy with the hotel, the service and the rooms. We chose to add the breakfast for the next day when we checked in, so the cost of the breakfast was 8 Euros rather than 12 Euros. It was also lovely. There is an additonal charge of 20 Euros? to park the car.
The front desk staff recommended a Mexican restaurant (within walking distance) for supper and it was excellent
Partner
10/10
Exceptional
14 Oct 2015
Peter

Competitively priced, comfortable business hotel

Large hotel in converted building with new furnishings. On a main street but away from shopping centre and nightlife (Stodolni) area.

Firm but comfortable bed with warm room and refreshing shower. Triple glazing kept noise down but you may hear church bells/clock if you're in rooms next to the church.

Cooked breakfast available with selection of cereal, cold meat, pastries and yoghurt.
10/10
Exceptional
10 Sep 2015
Otar

Nice one

Very nice hotel. With good location
10/10
Exceptional
15 Aug 2015
Ray

Excellent!!

The staff were very helpful and could speak fluent English which helps. The hotel was excellent. Food was good. The room was good. My only complaint was that the aircon was not powerful enough. The room temperature was cool enough luckily. The aircon did work but it was one temperature and power. ie. 5 degrees was the same as 23 degrees!. Other than that, location was excellent, staff was excellent, facilities were excellent! Excellent!
Partner
10/10
Exceptional
26 Jul 2015
Marie

Excellent hotel

Hotel was excellent. Neighbourhood and town not so much...
10/10
Exceptional
11 Jul 2015
Sarah

Wonderful confortable hotel

Quiet and spacious, lovely selection of food for breakfast, very confortable room. Staff were always pleasant and helpful. Would definitely stay here again.
8/10
Excellent
30 Jun 2015
Verified traveler

Very good hotel in Ostrava

Stayed for only one night.had breakfast which was no better than average.generally apart from breakfast hotel was very good.
Family
10/10
Exceptional
01 Jun 2015
Verified traveler

Nice hotel; great staff

Hotel was much nicer than anticipated and given how difficult it can be to get a taxi in Ostrava, we really appreciated the hotel staff's help coordinating our transportation every morning. Would definitely stay here again.
10/10
Exceptional
10 Mar 2015
Stuart

Great place

Friendly and helpful staff, great hotel with outstanding facilities.
Family
8/10
Excellent
11 Nov 2014
Verified traveler

Recommended

Very pleased with hotel. Smart and good service. Stayed for business and will use again.
8/10
Excellent
05 Nov 2014
Verified traveler

Ostrava mercure

comfortable quiet room, a bit small
10/10
Exceptional
20 Aug 2014
Cian

Not enough time to enjoy

Everything about this hotel is top class. Unfortunately, we arrived late, stayed one night and had to leave early. I would loved yo have stayed longer.
8/10
Excellent
20 May 2014
David

Nice hotel 2 blocks from city center

Stayed here one night, very comfortable room. The hotel also has an \"executive\" lounge with drinks, snacks, and light food in the evening and morning that I enjoyed.
10/10
Exceptional
16 May 2014
Dwayne

great Hotel in Ostrava

Very modern hotel, in the heart of City, clean rooms very friendly staff.
10/10
Exceptional
28 Oct 2013
Phil

Great Hotel

Nice hotel, in good central location. Good service, good quality food etc.
10/10
Exceptional
23 Jul 2013
Paul

Pleasant stay in the center of Ostrava

We stayed at the Mercure Ostrava Center Hotel during the recent Colours of Ostrava music festival. The hotel was located in a pleasant neighborhood in the center of town and was about a 30-minute walk to the festival. The room was clean and recently renovated. There is a small fitness center that we used a couple of times. Couple of small issues -- the parking lot is fairly small but you can find on-street parking a few blocks away and the front desk was usually only staffed by a single employee. As a result, both check-in and check-out took longer than usual.
Family
10/10
Exceptional
07 Jul 2013
Darren

Weekend in Ostrava

Quite new and stylish, with good size rooms, friendly staff, Centre of town, near main bar/restaurant area, city hall and not far from Karolina Shopping Complex. Tram handy, railway stations are on outskirts of town so recommend trams if going anywhere else
10/10
Exceptional
12 Oct 2012
Verified traveler

a quiet hotel close to all of Ostrava

This is a very nice hotel; it seemed to be fairly empty during my stay, and was VERY quiet. I had the standard queen room; while the bathroom is quite large, the room is small; this was ok with me, but just a warning. My only complaint is the maid service needs to be more attentive to what needs to be replaced: some days there was no spare TP, some days there were no wash cloths. The front desk was attentive to any requests, so other than that, it was great and I will highly recommend it.
8/10
Excellent
19 Sep 2011
arnaud

very good service but poor coffee

the hotel has a very good service, however for breakfast I asked an espresso and I got a nescafe in the cup, which is not what I can expect from this hotel.
otherwise everything was fine, including a nice fitness center.
10/10
Exceptional
20 May 2011
Randy

Lovely new facility in Ostrava

New hotel, wonderful breakfast, very professional staff.
8/10
Excellent
24 Jun 2026
Torgils
Sentralt, rent og pent. Alt bra
Friends_and_family Family
8/10
Excellent
10 Jun 2026
Kevin
Prima zakelijk hotel
8/10
Excellent
24 May 2026
Jonas
Clean and nice room. Friendly staff
Friends_and_family Family
8/10
Excellent
16 May 2026
MIGUEL ANGEL
The personal it's good , the only thing we don't like its they close the restaurant and bar early
Partner
10/10
Exceptional
15 May 2026
Fanny
Tout était parfait. Chambre très propre, fonctionnelle et confortable. Salle de sport et sauna très bien. Petit-déjeuner très bien également. Très bon séjour.
Business
10/10
Exceptional
27 Apr 2026
Torben
Super good breakfast.
Business Self
10/10
Exceptional
23 Mar 2026
Hui lin
優
Self
10/10
Exceptional
23 Mar 2026
Hui lin
優
Self
10/10
Exceptional
08 Mar 2026
Periklis
Fint
Business
8/10
Excellent
26 Feb 2026
Kimmo
Huone oli tilava ja siisti. Henkilökunta oli ystävällistä. Erityisesti myyntipäällikkö hotellissa.
Aamupala oli hyvä ja kattava
Partner
10/10
Exceptional
12 Feb 2026
CHANGHAE
너무좋았어요 만족합니디
8/10
Excellent
15 Jan 2026
seokyong
네
Business
10/10
Exceptional
28 Dec 2025
Rune Ali
Meget bra
Business
10/10
Exceptional
17 Dec 2025
Regula Maria
Schönes, ruhiges und sauberes Zimmer, Wasserkocher, bequemes Bett, nahe Zentrum. Das Frühstück war abwechslungsreich und lecker. Das Hotel hatte Parkplätze, eher teuer. Unter der Woche hatte es Abends manchmal keinen Parkplatz mehr und man musste einen in der blauen Zone suchen. War schwierig.
8/10
Excellent
14 Dec 2025
Anneli
Nice room, good location.
For some reason they don't upgrade the room if you are a gold member (according to them it's not needed, so next time a took another hotel).
Business
8/10
Excellent
14 Sep 2025
Ralf

Perus Mercure

Vanhahko, mutta pitää minkä lupaa. Isot huoneet, paksut seinät.
Friends_and_family Friends
10/10
Exceptional
15 Aug 2025
Verified traveler

Go here if price is ok

The best hotel in town, hands down. However breakfast could be better. Nice property with air condition.
Business
6/10
Pleasant
31 Jul 2025
Husein

Nothing special

Nothing special, hardly found it… but hidden
Friends_and_family Family
10/10
Exceptional
19 Jul 2025
Karin
Nice relax
10/10
Exceptional
16 Jul 2025
Anna Maria

Ostrava para relajarse

Todo estupendo. El personal muy amable. La habitación amplia y cómoda, el edificio bonito, en pleno centro. El desayuno abundante, variado y sabroso. En general, una estancia muy agradable para toda la familia.
Friends_and_family Family
10/10
Exceptional
28 May 2025
Ward
Very good
Business
10/10
Exceptional
25 May 2025
Eugen
Sehr gutes Hotel, mit eigenen Parkplätzen im Hof. Stuhl im Zimmer war in schlechtem Zustand.
Partner
6/10
Pleasant
02 May 2025
Deokwoo
가성비가 그렇게 좋치는 않아요
10/10
Exceptional
03 Jan 2025
Dariusz
Gut

Location & surroundings

Mercure Ostrava Center Hotel
Ceskobratrska 18/1742, 18, Ostrava, Czech Republic

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Mercure Ostrava Center Hotel

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