Hotel Akord

Czech Republic , Ostrava
ostrava, Na Mesta Snp 1
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50 reviews shown

8/10

Excellent

23 Feb 2026

daniel

Every thing was ok
Basic room but we only needed a place to sleep.

Family_with_children

10/10

Exceptional

07 Oct 2025

Alex

Great customer service

Business Family

10/10

Exceptional

05 Oct 2025

Evgeni

Very good

Friends_and_family Family

8/10

Excellent

21 Aug 2025

Iva

Good hotel , friendly staff. Easy transportation.

Leisure Family

10/10

Exceptional

15 Apr 2025

Valentina

Location is ok, receptionist was polite and helpful. Room and sheets were clean, the only problem is the property needs update.

Leisure Family

4/10

Poor

17 Oct 2024

Coralie

No heat in the room

On arrival room was quite cool despite heating being set to 30º. We inquired at the front desk and told there was no heat in the entire hotel for another 2 days, but they could provide us with extra blankets. Despite this we were cold overnight. The heat did kick in 2 days later as promised, but far from ideal to not have any heating when it is 10º outside overnight and not be advised of this on booking or check-in.

Friends_and_family Family

10/10

Exceptional

25 Sep 2024

Çagri

The staff at the hotel they are really nice people.

But the room conditions are not as expected.

Room was really clean but its very old conditions.

Business

8/10

Excellent

16 Sep 2024

Tara

This hotel was really good. It was clean, the staff were friendly, There were no complaints about the actual hotel. The only downside is, that it is a little far from the city, but you can always get a taxi as they are fairly cheap.

Leisure Friends

8/10

Excellent

24 Aug 2024

Jalal

Good nice clean old out of town hotel.. for the price you can’t argue with that.
Pleasant stay
Nice staff

Self

10/10

Exceptional

19 Jun 2024

Evgeni

The Best place close to the Airport on the best price.

Business_and_leisure Self

2/10

Poor

23 Dec 2023

Georgi

Business_and_leisure Self

8/10

Excellent

29 Oct 2023

Antonios

Hotel is ok, the shower is not very convenient.

8/10

Excellent

13 Sep 2023

Joseph

This is a decent hotel for a solo traveler. The breakfast was good. The room was quiet and its close to a grocery store.

There's a metro station entrance a couple of blocks away that i wished i knew about when i got there. I found it by accident. Sofia has a great underground metro system.

I didn't find much to do in the area of the hotel, but its great place to venture into and out of the city center.

Leisure Self

2/10

Poor

28 Jul 2023

Stacey

The front desk employee was very rude and disrespectful

Leisure Family

2/10

Poor

03 Jul 2023

Nikifor

NO AC

I used to go regularly to that hotel, because of the location. Will never go back there! July 1th the hotel doesn't have AC when is 35 degrees outside, when i called reception he said better open the window. Still cant believe that is even possible, on top on that there was a sign states that we the tax payers paid that hotel 500 000 for COVID.

This hotel is NO GO forever

Business Self

6/10

Pleasant

22 Jun 2023

Karina

The hotel was difficult to find. Once we found it… the greatest things from this hotel was the gentleman at the reception desk. Kind, always available and helpful!
The hotel look disappointing and do not match the pictures in the advertisement in Expedia. It’s very run down, the entrance is dark, smells like cigarettes and dirty floors. The room was clean and big. But it does need to be update. I would not recommend it…. It has potential because it’s close to the airport.

Leisure Family

8/10

Excellent

05 Jun 2023

Violeta

I stayed in the hotel for about 10 days. The single room was small but pleasant, with the caveat that the bed was SUPER SMALL. It was barely big enough for a single person, even smaller than the twin size - something important to keep in mind when booking. Another unexpected surprise - the hotel does not provide basic toiletries (soap and shampoo), so come prepared. I want to add here that there WAS a hand soap dispenser but I don't think that you can use hand soap for anything else but hands. You get one big towel and one small towel, changed fresh every day, plan your bath time accordingly. While the staff is friendly and helpful, many of them don't speak English or have very limited vocabulary. The hotel does provide breakfast but from the feedback from other guests I did not think to try it out so I can't say anything about its quality. The area around the hotel is calm and quiet with good public transport. The metro station is a few minute walk along the boulevard, there are a couple of trolley bus lines not too far either and the biggest arena is within walking distance. There are a few restaurants with good food and good prices but they are well hidden, make sure to do your research beforehand (or ask the hotel staff). The biggest disadvantage for me (big enough to discourage me visiting the country again) - smoking is tolerated pretty much everywhere, there were groups of people smoking at the entrance at all times. The hotel could do better protecting its customers.

Business_and_leisure Self

10/10

Exceptional

16 Oct 2022

Kurt

The staff are wonderful! The cleaning staff do a superb job, and the front desk staff are very helpful. Everyone has a good attitude even on the days when the hotel is very busy. I would definitely stay here again.

Business_and_leisure Self

10/10

Exceptional

24 Jul 2022

Florin

Clean and had elevator

Leisure Partner

10/10

Exceptional

02 Sep 2021

elena

perfect

amazing

Friends_and_family Family

8/10

Excellent

16 Aug 2021

Verified traveler

Located convenientl between city center and airport, with parking included. Good value for money if you are staying before a flight.

Business_and_leisure Family

8/10

Excellent

13 Jul 2021

Verified traveler

Cheap hotel, not far from airport. Clean, convenient and with free parking and free WIFI.
It was strange that the bathroom had a shower is in one corner of bathroom and a drain is in opposite one.
Overall it good for staying with car before flight.
The location is not far from subway station and about 10 minutes to center of Sofia.

Business_and_leisure Friends

10/10

Exceptional

29 May 2021

Viktoriya

Free parking, clean room

Free parking for guests, clean, big and quiet rooms, close to the city center and close to the airport. OK breakfast, not the best one, but it's good for the price

Partner

10/10

Exceptional

28 Sep 2020

GUEORGUI

Very polite and friendly front desk lady.
Thank you!

Business

10/10

Exceptional

20 Sep 2019

Verified traveler

Very clean, quiet and peaceful place. Smiling and friendly staff.

Friends_and_family Family

8/10

Excellent

04 Sep 2019

Verified traveler

Very clean!

Drainage in bathroom is very badly located so after shower, whole bath is flooded.

Leisure Partner

10/10

Exceptional

16 May 2019

Verified traveler

Receptionist spoke perfect English.
Welcomed us to the hotel. Our room was ready..
More than happy with the service..
Disappointed with our evening meal, got a complimentary rice pudding dessert.
Breakfast made up for it. Huge array of choices!!

Friends_and_family Partner

10/10

Exceptional

25 Feb 2019

Verified traveler

Great hotel!! I recommend everyone visiting sofia to stay at akord hotel.

10/10

Exceptional

14 Dec 2018

Verified traveler

Very nice place and comfortable for short time!
Very good restaurant with lots of choice with amazing prices!!!!
Warm hospitality in the first time and after, they offer me breakfast to go (because of early morning check out) complimentary!!!

Only one comment: the hotel is not in the center and you need a car....but, there is big secur car park and it’s free!!!

8/10

Excellent

13 Dec 2018

Joanne

Ok akord

Ok hotel for area. Room was dated but ok for 1 night

Family

10/10

Exceptional

12 Dec 2018

Joanne

Great service

The service at the hotel is amazing my only downside is that there is smoking in the restaurant which gives for an unpleasant mealtime so I chose to eat my food outside of the restaurant. Stayed as a stopover as close to the airport. There is a Domino’s and a supermarket within walking distance

Family

10/10

Exceptional

09 Dec 2018

Verified traveler

Very quiet hotel. We are stayed just one night. Will come back again.

8/10

Excellent

21 Sep 2018

Matt

Good Hotel with efficient staff

The reception staff were very helpful after a long journey we arrived early and they quickly got us a room that had been just made up, the restaurant was also good

10/10

Exceptional

21 Sep 2018

Verified traveler

Staff was very helpful. As the nice lady at the front desk say, “We are here for you”.
Highly recommend this place.

8/10

Excellent

17 Sep 2018

Verified traveler

competent receptionist

we had a short overnight stay as late arrival early morning flight. table booked for us in restaurant early morning call and a taxi booked for airport run very efficient young girl.

8/10

Excellent

09 Sep 2018

Verified traveler

good hotel, nice rooms

Family

10/10

Exceptional

31 Aug 2018

Mac

Lovely hotel, nice size rooms, close to airport. Restaurant OK for breakfast but I was disappointed with the evening meal.

8/10

Excellent

24 Jul 2018

Verified traveler

not enough warm bedding for me but not a problem many tv channels blocked with no information - else all fine

10/10

Exceptional

16 Jul 2018

Karim

Friendly staff

It was nice above average. The rate was great. But breakfast could have been better.

8/10

Excellent

11 Jul 2018

Visitor

Nice hotel in Sofia

Clean hotel with friendly staff and excellent food.

6/10

Pleasant

14 Jun 2018

Mehmet

Hotel is ok but the breakfast

I suppose they dont like the customers who pays to Expedia

6/10

Pleasant

04 May 2018

Michael

Great value for money! A little hard to find.

10/10

Exceptional

29 Apr 2018

vladimir

Extremely pleasant surprise

Hotel is located in the business district with easy access to the city center. There is secured parking, one part is covered with a roof. The hotel is in excellent condition, new and clean. Staff kindly, it seems to me the fastest check up to now. Rooms are spacious, comfortable beds, mini bar, clean spacious bathroom. Excellent Wi-Fi, a great selection of TV channels. Breakfast is a solid, breakfast area exceptional including a small outdoor summer terrace.Excellent price / quality ratio. We are eagerly waiting for a return, but this time for longer.

Family

10/10

Exceptional

27 Apr 2018

James

A Fine Hotel

A great hotel with good customer service, excellent food and bright/comfortable accommodation. Not in the ideal location but good taxi service and buses about 2 minutes walk away. I used it twice in April 2018 as a stop over point to and from Sofia Airport. Taxi is about 20 minutes and cost should be about £5.00.

10/10

Exceptional

12 Apr 2018

,Michaela

Excellent hotel close to airport

Excellent hotel close to shops and airport. Very helpful staff. Well situated for sightseeing. Close to bus and train station

8/10

Excellent

09 Apr 2018

Verified traveler

My fault for arriving on Bulgaria's Easter Sunday. Restaurant closed. God bless them.

10/10

Exceptional

20 Mar 2018

Sai

Near Sofia

This was a good hotel especially if you drive, 20 min away from the airport and 10 min away from the centre.

The wallpaper is abit old fashion but I didn’t stay in much which isn’t a major problem but overall good day and good location

6/10

Pleasant

28 Feb 2018

henry

I've hotel, poor veiw

The hotel itself is nice, reception staff speak English as well as Bulgarian.

Everyday the bed was made, shower wet room cleaned and new towels left.

When I didn't want my room straightening out I put a sign out which was adhered to.

Do not leave valuables in your room was the rules of the hotel so I found myself taking a bag to breakfast everyday.

Breakfast is very much local food, very carbohydrate heavy so not ideal if your on a diet.

Veiw from my window was of 3 lovely tower blocks reminiscent of the communist era.

Overall an average hotel.

8/10

Excellent

14 Feb 2018

Verified traveler

overall great experience

My first visit was very pleasant. Very pleased with entire staff, from front desk to security and chambermaids. Any request I made were handled promtly and efficiently. Very pleased with room appearance and cleanliness. I would not hesitate to stay on future travels and would recommend stay to friends and family.

8/10

Excellent

03 Jan 2018

Deborah

Close to airport and easy to locate.

Very nice staff. Excellent menu in restaurant and good value. Car park on site.