Best Western Hotel Vista

Czech Republic , Ostrava
Ostrava, Kpr. Vajdy 3406/2, 3046/2
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50 reviews shown

10/10

Exceptional

22 May 2024

michael

Great overall property, location is a bit secluded but very close to bus and tram lines less than a 3 minute walk. Staff is exceptional very friendly and helpful, Breakfast is excellent, there is nothing negative to say about this property.

Leisure Self

6/10

Pleasant

20 May 2024

Roman

not great not horrible, average. carpet, bathroom dated, pictures on website make rooms look larger than they are (the one I stayed in was tiny). rooms have all the essentials incl. coffee tea... The biggest problem is lack of soundproofing - walking through corridors you can hear conversations. Staff helpful, polite. breakfast pretty good, they need to learn how to prepare bacon and chat among the staff was louder that conversation among guests.

8/10

Excellent

06 Mar 2023

Jiri

Good price/performance ratio

A slightly older hotel, so the rooms are rather averagely equipped. The location is in good proximity to the Ostravar Arena. Pleasant service, sufficient breakfast. A little worse sealing of the door, so you can hear the noise from the corridor to the room. Good price/performance ratio

Friends_and_family Friends

4/10

Poor

01 Nov 2022

Burak

Not good

Business Self

8/10

Excellent

05 Sep 2020

Henrik

Good

Good service, as expected from Best western

Friends_and_family Family

6/10

Pleasant

01 Feb 2020

Petr

satisfactory at best

Hotel staff was great, but the rooms could be cleaner, visible stains on the furniture within the hotel room. Also found items within the room which were left by the previous customer.

Didn't have time to try the breakfast- no comment.

Single bed rooms are very small with an awkward layout, recommend to upgrade to the comfort room.

Business

6/10

Pleasant

15 Jan 2020

Verified traveler

Hotel is over rated , smells bad from cleaning adjacents .

Leisure Family

10/10

Exceptional

12 Jan 2020

Verified traveler

Very security conscious! Scan card required to access hotel floor hallway to your room 😊👍

Leisure Friends

8/10

Excellent

08 Jan 2020

Verified traveler

Good friendly service,great morning buffet,

Friends_and_family Friends

8/10

Excellent

08 Jan 2020

Roderick

Pleasant Stay

Really friendly staff. Nice clean rooms. Very good breakfast. Only complaint was room was too warm but opening a window fixed that.

Friends_and_family Family

8/10

Excellent

08 Jan 2020

Verified traveler

Hotel is a little old fashioned style but very clean. Staff is helpful and friendly. The only problems are with the dining. The times they are open are not what is posted in the room. They seem to open and close when they feel like it rather than the posted times so just be aware. When they are open, the food is great!

Leisure Family

8/10

Excellent

07 Jan 2020

Amanda

We came to Ostrava for the 2020 World Junior Hockey Championship and the location of this hotel was perfect for that. However, it’s not close to a lot of our tourist or business sites. But area was safe, rooms were good and staff was really helpful.

Leisure Partner

8/10

Excellent

03 Jan 2020

Karen

Large and clean rooms, big gym (only 1 of each cardio machine, so may have to wait a bit), big, delicious breakfast with many great selections. Friendly, helpful front desk staff. Good location, close to bus and tram stops.

Leisure Friends

8/10

Excellent

01 Jan 2020

Verified traveler

We booked this hotel because Ostrava was hosting the World junior hockey championship. Ostrava has a great transport system, the hotel concierge was very friendly and knowledgeable. The hotel’s kitchen, restaurant and bars close far too early, Ostrava doesn’t have any food available after 10. It was a disappointment that room service closed too early. One of the nights we were there the hotel’s staff was short some kitchen staff and couldn’t provide any room service. Had I known I would have eaten earlier as would my diabetic husband.

Leisure Family

10/10

Exceptional

31 Dec 2019

Martina

Great time

We were very impress by the breakfast. Room was clean. Service great. Closeness to where we needed to be. Just no complains.

Partner

10/10

Exceptional

17 Aug 2018

Neil

Nice hotel with breakfast but no ac

I was here during the hottest part of the summer when the music festival was happening. The room was nice and simple and supplied fan was necessary as there was no ac in the room. Windows open completely helped to cool the room but with them open there was some noise from outside. The area is generally quiet and building has simple but nIce interiors, seems to be a converted housing block that is now a hotel. The included breakfast was good, with a nice variety of option , and the staff were friendly and helpful.it also has onsite parking but I didn't use this.

6/10

Pleasant

04 May 2018

dermot

Good hotel with good food but a little far from town. A tram is about 200 mts away and brings you into the town center

2/10

Poor

16 May 2017

Anni

Terrible Management, Worst Experience

- Room is Quite tiny, but comfortable. Washroom is modern and clean. However, our pillow/bed had pieces of short black hair from previous guest. Makes me question whether or not the pillow cases/sheets were changed. Phone was not always working during our stay. The door knob is so close to the edge/frame it is so dangerous. We scraped our hand closing the door quite a few times. Mini bar is nicely stocked with few items to purchase.

- Wi-Fi is excellent speed despite going down a couple of times, I am surprised at the connection. We were able to stream shows on our laptops in our room which was great considering there's nothing to watch on tv.

- The assortment of food at the free breakfast buffet included in our stay was delicious. The restaurant in the hotel also has good food and a wide and excellent selection of booze.

- Staffs at receptionist and bar was professional, respectful and friendly. However, hotel manager and breakfast staff is extremely rude, unprofessional and discriminating against minorities. We were crudely humiliated, rudely mistreated, chased down and falsely treated like criminals during our entire stay due to a petty incident turned into the most uncomfortable 10 days of our lives. I will not return and do not recommend staying here if you are not of Eastern European descent. Long story short, a complaint has been submitted.

10/10

Exceptional

21 Oct 2016

Graham

Great food

Fantastic food in the restaurant and great bar

10/10

Exceptional

16 Aug 2015

Bernard

Best place to stay in Ostrava

Stayed here on the way back to Prague. Great rate. Extremely clean rooms. Would stay at again!!

Family

6/10

Pleasant

06 Aug 2015

Benjamin

A good deal for the price

The hotel was not very conveniently located, and it took me a while to figure-out how I could get to where I wanted to go. But with the very low cost, I was willing to do the walking. There was an excellent well-equipped fitness center, but the open hours were inconvenient for me: 7am to 9pm. Nonetheless, I was able to get into the exercise room using my room key at 5am, anyway. Air conditioning in July consisted of a fan in the room. A bit noisy, but OK. The breakfast (included in the price) was very good.

6/10

Pleasant

30 Jan 2015

Petr

Nothing special

Easy summary of my review: there are better hotels in Ostrava and I have no idea where the four stars come from. First, the reception staff was less than satisfactory - check-in took forever, the receptionist failed to explain the key system, when asked about the room service, the receptionist DID NOT KNOW what room service is, although the hotel does provide it... etc. The room itself was ok, clean and relatively quiet as well. The room service, when I finally got around to order, was excellent. The ordering, delivering, food itself, wonderful, especially for the very low price.

2/10

Poor

07 Oct 2014

Greg

Unhappy in 10 seconds

This hotel is a former Soviet style block house, with part redone into hotel. The reception is on the 2nd floor, no elevator.

8/10

Excellent

17 Jan 2014

Olivia

The staff was the best!

Mainly the staff was amazing. They helped us in any way they could. The restaurant below has pretty good food but our waiter was just such a sweet man. It was a nicer restaurant than we anticipated but its quiet. Definitely would recommend.

8/10

Excellent

17 Jan 2014

Olivia

The staff was the best!

10/10

Exceptional

13 Dec 2013

Verified traveler

The hotel is closed to the center and it is not expencive. They have a grat shower and beds, but if it would be possible to make the room a little bit warmer so it would be great. Thanks all employes who took care about us and all the best:-)

10/10

Exceptional

19 Dec 2025

Maria

Fräsch och bra frukost med god variation

Friends_and_family Family

8/10

Excellent

29 Aug 2025

Michael

Rent och fint rum. Tyvärr ingen air conditioning vilket hade behövts i värmen. Bra hotell med mycket bra frukost.

Business

8/10

Excellent

10 May 2024

Martin

Helt ok

Hotellet hjälpte boka taxi som hämtade oss på flygplatsen, mycket smidigt. Bra frukost. Riktigt fräscha rum, men lobbyn var tråkig. Lite off i ostrava men annars bara positivt.

Friends_and_family Friends

10/10

Exceptional

24 Jul 2023

Lasse

Fint hotel, fair pris.

Fint hotel til rimelig pris. God service.

Partner

8/10

Excellent

04 Jul 2023

AIKATERINI

weekend close to nature

The rooms are really nice and the nearby park amazing.

Partner

2/10

Poor

24 May 2023

Holger

Zimmer mit Klimaanlage gebucht, eins ohne bekommen.
Angeblich ausgebucht.
Parken gg Gebühr
Nie wieder

Business Self

8/10

Excellent

15 Aug 2022

Simona

Velká spokojenost

Zařízení hotelu poměrně zastaralé, hlavně v pokojích. Chtelo by to menší upgrade, jinak nemůžu říci špatného slova. Snídaně v ceně výborná, i sekt jste si mohli nalít. V hotelové restauraci jsme využili i večeři, musím říct, že vynikající, i servis odpovídá. Všichni jsme byli spokojeni. Parkovné v areálu 100 Kč na den

Friends_and_family Family

10/10

Exceptional

06 Jun 2022

Jaroslav

Jedna noc

Byl jsem jen na jednu noc, ale chodím tu opakovaně. Cena ok, restaurace super, snídaně take super. Co vic si přát

Business

6/10

Pleasant

18 Nov 2021

Morten

Greit hotell.

Stort hotel i utkant av sentrum. Lite restauranter i nærområdet, men det var spisemuligheter på hotellet. Tungvint å komme seg til rommet da en først må ta en heis fra resepsjonen til 2.etg og så ta neste heis videre. Rommet var stort, men senga var hard. Tv'en stod plassert på skrivebordet så det var nesten ikke plass til å sitte og jobbe der med pc.

Business

8/10

Excellent

17 Oct 2021

Petr

Kvalitní hotel

Hotel nedaleko Ostravar Arény. Parkování v areálu za poplatek. Pokoj prostorný, dobře zařízený, čistý, vše na jedničku. Jediným minusem je nedostatek elektrických zásuvek v business pokoji. Všechny jsou obsazené instalovanými přístroji či osvětlením, navíc je nutné je hledat pod či za stolem. Velmi omezující a nepraktické pro připojení ntb či nabíječky telefonu. Minibar dobře vybavený. Možnost uvaření kávy a čaje na pokoji. Restaurace vynikající, snídaně velmi bohatá. A personál? Milý, příjemný a vstřícný.

Business

8/10

Excellent

11 Oct 2021

Verified traveler

Příjemný hotel s výbornými snídaněmi a skvělou dostupností na MHD.

Business

6/10

Pleasant

17 Aug 2021

Verified traveler

Pouze krátký pobyt na přespání, takže jsem neměl možnost využít žádných služeb, ani snídaně. Na první pohled průměrný hotel.

Business

8/10

Excellent

29 Aug 2020

Hai

alles was goed maar miste de airco

Business

8/10

Excellent

21 Feb 2020

Verified traveler

Vše v pořádku

Business

10/10

Exceptional

22 Sep 2019

Verified traveler

베스트웨스턴 호텔 비스타 후기

도심에서 조금 떨어져있어 저렴함. 방에 커피포트, 커피,드라이기가 있음. 주차에 4유로 필요. 아침은 무료이고 타호텔비교해서 음식은 굉장히 다양함.

Partner

8/10

Excellent

21 Sep 2019

SUNG MOON

시설은 조금 낡았지만 친절하며 청결합니다. 아침 식사도 좋습니다. 특히 식당에 각종 비타민을 배치한게 특이합니다.

8/10

Excellent

21 Sep 2019

Verified traveler

Zimmer ist sehr geräumig. Es gibt elne sehr schöne Bar mit hervorragendem Essen. Frühstück war nicht so doll, aber Rest des Hotel ist prima. Geeignet für EV Fahrer es gibt Tesla destination Charger.

Business Self

8/10

Excellent

11 Sep 2019

Petr

Velmi dobrý hotel

Čistý pěkný a pohodlný hotel, dobrá obsluha. Skvělá snídan, škoda, že expresso si člověk musí dokoupit.

6/10

Pleasant

05 Sep 2019

Rafal

Zatrzymałem się BW hotel w podróży wakacyjnej na południe jedną noc. pokoje nie mają klimatyzacji a było 28 st C w nocy. Wentylator nie jest alternatywą. Często wybieram BW w tego typu sytuacjach bo zawsze maja czajnik z herbatą w pokoju. Lod w kostkach niedostępny po 2200! Ogólnie ten hotel spełnił moje oczekiwania ale bez zachwytu. Budynek pamięta panów Svobodę i Dubczeka. Może służyć za eksponat dla lekcji o socrealiźmie. Okolica podobnie.

Partner

8/10

Excellent

22 Jul 2019

Agnieszka

Przespać się i jechać dalej.

Hotel należy traktować tylko i wyłącznie jako bardzo przyzwoite miejsce snu. Okolica cicha ale nie dająca wiele możliwości zwiedzania czy innych aktywności. Recepcja pomocna, bardzo miła. Śniadania normalne, czyli podstawa hotelowa. Klimatyzacja funkcjonuje dosyć cicho. Łazienka czysta. Na korytarzach panuje zapach przemysłowych środków czystości.

Partner

6/10

Pleasant

15 Jun 2019

Verified traveler

Trevlig reception och hemlagad kaka på frukost men slitet.

10/10

Exceptional

16 May 2019

Verified traveler

Good service. Excellent beef and interior in lobby bar

Business Self

8/10

Excellent

07 Apr 2019

Sárka

Vše luxusní, čisťounké, příjemný personál.
Jen v podvečer ( v 18 hod ) jsme se v hotelu nemohli najíst, bylo nám řečeno, že se nevaří. Nevím proč. S tím jsme nepočítali.
Ocenili bychom víkendové podávání snídaní do 11 hod. V týdnu je čas do 10 hod. o.k.

Friends

4/10

Poor

28 Mar 2019

Verified traveler

Extrem laut, das Zimmer stank jeden Morgen nach Zigarettenrauch (Nichtraucer im Nichtraucherzimmer auf em Nichtrauchet Stock) Lautstarke Gäste wurden nicht zur Ordnung gerufen, Personal am Morgen unfähig einzuschreiten, Lage außerhalb ohne gute Verbindung in die Stadt, Verletzungsgefahr an den Türdrücker und dem Türrahmen beim Schliessen der Tür, da die Distanz zum Türrahmen keine 5mm (!) beträgt. Ich habe meinen halben Daumen skalpiert!! Da bin ich das letzte Mal gewesen. Das Frühstück war nett, aber auch hier etwas sehr limitierter Service

Business Self