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Breakfast is included with your stay.
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Kusatsu Now Resort
Gunma · Japan
750 Kusatsu, Kusatsu-machi, Agatsuma-gun, Gumma, 750View location
8.4/10Excellent157 Reviews
Cleanliness8.0/10 8.0
Service8.4/10 8.4
Comfort8.0/10 8.0
Condition8.0/10 8.0
Neighborhood7.8/10 7.8
Amenities7.8/10 7.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Kusatsu Now Resort
Be sure to enjoy recreational amenities, including hot springs, outdoor tennis courts, and an indoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and ski storage.
Grab a bite at Jurin Garden, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Free self parking is available onsite. Make yourself at home in one of the 154 guestrooms featuring refrigerators and flat-screen televisions.
Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
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With a stay at Kusatsu Now Resort Hotel in Kusatsu, you'll be next to a golf course, within a 15-minute walk of Sainokawara Park and Yubatake. This golf hotel is 1.2 mi (1.9 km) from Kusatsu Nettaiken.
Make yourself at home in one of the 144 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Unicode Support true
Guest will receive an email before arrival 72 hours
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Pool access available from 9:00 AM to 6:00 PM.
- Hot springs access available from midnight to midnight.
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
-
Special Instructions
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests that have booked half board rates should check-in by 8 PM.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Spoken Language
Japanese
English
Nearby attractions
Kusatsu Onsen Ski Resort
0.6 km / 0.4 mi
Sainokawara Street
0.8 km / 0.5 mi
Kusatsu Tsurutaro Kataoka Museum
0.8 km / 0.5 mi
Sainokawara Park
0.9 km / 0.5 mi
Yubatake
0.9 km / 0.6 mi
Five-Story Pagoda
1 km / 0.6 mi
Jizo Hot Spring
1.1 km / 0.7 mi
Kosenji Temple
1.1 km / 0.7 mi
Kusatsu Town Onsen Museum
1.3 km / 0.8 mi
Ohtakinoyu Hot Springs
1.3 km / 0.8 mi
Kusatsu Nettaiken
1.5 km / 0.9 mi
Kusatsu Onsen Gate
1.5 km / 0.9 mi
Kusatsakogen Golf Course
1.9 km / 1.2 mi
Joshin'etsu-kogen National Park
2.9 km / 1.8 mi
Mononugu Pond
5 km / 3.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 144
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room serviceExtra charge
- Laundry service
- LaunderetteExtra charge
- 24-hour securityExtra charge
Show 28 more facilities & services
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Garden
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Ski storage
- Café
- Bar
- Restaurant
- Smoking areaExtra charge
- Meeting room: 5
- Indoor freshwater pool
- Outdoor freshwater pool
- Children’s swimming area
- Children playground
- Game room
- Nightclub
- Sauna
- Table tennisExtra charge
- Mini golf
- Tennis
- SkiingExtra charge
- Ski pass
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE Shared external bathroomTRIPLE • Shared external bathroomTPL.S8
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- Shared external bathroom
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
TRIPLE Shared external bathroom
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- Shared external bathroom
Adult and child limits apply within the room's total guest limit.
Room code: TPL.S8
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH TERRACETWIN • WITH TERRACETWN.TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
TWIN WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.TR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room NON SMOKINGRoom • NON SMOKINGROO.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
Room NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEWTWN.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
TWIN MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
Room JAPANESE ROOM NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN Shared external bathroomTWIN • Shared external bathroomTWN.S8
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- Shared external bathroom
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
TWIN Shared external bathroom
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- Shared external bathroom
Adult and child limits apply within the room's total guest limit.
Room code: TWN.S8
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKusatsu Now Resort
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Kusatsu Now Resort
50
reviews shown
Rainer
Great hotel. This is for relaxing. The onsen is awesome. Fantastic dinner and breakfast included.
Alex
Spoke very little Japanese. However the staff, especially Yo-san, tried their best to accommodate us so that we would have a pleasant stay.
Verified traveler
This is the hotel that you
can relax the onsen,the food was great a very spacius restaurant..and the it was so clean
can relax the onsen,the food was great a very spacius restaurant..and the it was so clean
Chen Chieh
Great
Great hotel, it feels recently renovated. Kind staff and good food!
Verified traveler
The room is clean. The spread at the buffet table is quality. The onsen is excellent. Thankful for the shiutle service to Bus Terminal and Yubatake.
Caroline
Fun stay
Enjoyed our stay. Food while simple is very fresh and delicious. Staff is friendly and helpful.
Verified traveler
Comfort and Satisfaction
Wonderful hotel in a great location. With superb dinner and breakfast. Staffs very accomodating and kind. Piano and singer, nice ambiance while having dinner or at the lounge. Hotel shuttle bus very convenient going to Yubatake souan. Bring swim wear for pool use. Room very tidy. Exellent in every way. Me and family really had a great time. Definitely, we'll be back again. ★★★★★
Verified traveler
The lobby and private Onsens were well maintained. The room has a nice view... but that was it. It was literally falling apart. I went to turn on the lights and the switch pop back into the cupboard. The sheets had blood stains. The toilet was really rusty. The wallpaper was peeling off. The chairs were really dirty. The staff were very nice and has shuttle bus very often to key locations.
prithivi raj
Very nice place to enjoy holiday
Pretty good place to enjoy 2-3 days.
The staffs are very friendly. The onsen setup is the hightlight and looks so natural and enjoyable. It has both indoor and outdoor.
The staffs are very friendly. The onsen setup is the hightlight and looks so natural and enjoyable. It has both indoor and outdoor.
Dan
Comfortable, great onsen and good service & food.
Great experience at this hotel, the buffet spread was amazing and delicious. Excellent service everywhere in the hotel. Rooms are a bit dated and worn but still acceptable. The Onsen is Superb ! 2 Outdoor spring water pools, 3 indoor pools with different temperature, Jacuzzi and sauna. The changing area is full of amenities, plenty of free products to try. Shuttle bus service to the main town area is also very convenient. Highly recommended.
Verified traveler
Bad check in as the girl has a frown on her face all the time. Toilet in the room has bad smell though asking for a special clean up. Buffer is good.
Bonnie
Onsen terrific BUT entire place needs updating
We'd stayed at other Onsen hotels and that's why we chose this hotel. Our hotel room air conditioning wasn't working but a staff member came & tried to repair and it didn't work so he brought us a fan. It worked out well because it cooled off during the night. The bathroom had a mildew odor and the room smelled a bit of smoke but it was tolerable. The onsen is wonderful with the 6 different pools but needs overhauling, new tile as there was much grout missing and the patio window doors going from the inside onsen to the outdoor onsen was dirty. The smorgasbord meal was just \"ok\" (I'm comparing to the same type of hotels offering same type of meals in other parts of Japan). They have a FANTASTIC staff of people!!!
Louis
Nice hotel, but needs some renewal
Hotel is lovely, although rooms are dated and on the smaller side. The bathrooms look like they haven't been updated since the 1980s. The bed was very comfortable - although a Japanese room option would have been nice. The buffet dinner was excellent. Onsen (spa) bath was very good, with nice natural water, although the onsen area was a little small. For a Kusatsu resort hotel, where the onsen is the main attraction, I would have expected a bit more.
Verified traveler
Family trip
Great place to stay!
AKEMI
レストランのブッフェはとても美味しかったのですが、繁忙期の為料理をとるのに長い例ができていました。時間の枠をもう少し分けた方が集中しないのではないでしょうか？ 雨の為外には出られずアクティビティもできなかったのですがプールや占いで楽しめました。客室はリフォーム前のお部屋だったようで昭和を感じました。スタッフの方はとても感じ良く、客層も日本人が多かったのでよかったです。温泉はトロトロ化粧水のようでした。ありがとうございました。
TOMIOKA
ジャンプ台のあるプールの深さは３m、初めての深さのプールに子供達は大満足で遊べました。バイキングも美味しく種類豊富。他とは大分違います。スタッフも親切です。
ツヨシ
リゾートホテルでご飯がすごく美味しくて楽しく過ごせました
Sai yan
The mattress is uncomfortable
The mattress is uncomfortable
And only provide one sock and very hot in room. Luckily the front desk staff bring me a fan. Staffs are nice.
And only provide one sock and very hot in room. Luckily the front desk staff bring me a fan. Staffs are nice.
Jeff
除了房間太少 其他都很好
takashi
早く言ってよ
女湯が改修で使用できず､時間による交代制での入浴だった。改修は仕方ないが､予約時に情報が無く､チェックインまで知らされなかったことは問題だと考える
Verified traveler
最悪のサービス品質
大浴場が工事中のため男女入れ替え制だったのですが、そのことが注意事項などどこにも記載がありませんでした。
男女で宿泊したため、同時に大浴場に行くことができず、滞在中は利用できませんでした。
そのことがきちんと明記されていたら宿泊していなかったので、とても残念です。
そして、特に気になったのはその後の対応です。
宿泊後、ホテルズドットコムの問い合わせ窓口に連絡したところ、本事実を記載していないことはホテル側の瑕疵ということに理解を示してくれ、ホテルズドットコムよりホテル側に問い合わせをしてくれたのですが、かなり強い口調で返金などしないということを言われたそうです。
改めて、私のほうからも問い合わせしたところ、明確な謝罪もなく、ホテルとしては記載していないことを瑕疵と認識していない、すべてのお客に理解してもらおうとは思っていない、返金などしない、という旨を言われました。こちらの状況を全く理解しようともしない対応に本当に残念でした。
男女で宿泊したため、同時に大浴場に行くことができず、滞在中は利用できませんでした。
そのことがきちんと明記されていたら宿泊していなかったので、とても残念です。
そして、特に気になったのはその後の対応です。
宿泊後、ホテルズドットコムの問い合わせ窓口に連絡したところ、本事実を記載していないことはホテル側の瑕疵ということに理解を示してくれ、ホテルズドットコムよりホテル側に問い合わせをしてくれたのですが、かなり強い口調で返金などしないということを言われたそうです。
改めて、私のほうからも問い合わせしたところ、明確な謝罪もなく、ホテルとしては記載していないことを瑕疵と認識していない、すべてのお客に理解してもらおうとは思っていない、返金などしない、という旨を言われました。こちらの状況を全く理解しようともしない対応に本当に残念でした。
Kozo
食事と露天風呂が素晴らしい。部屋も広く、レストランの座席数も余裕がある。
RYUJI
ご飯も美味しく、アクティビティも豊富で楽しかったです！
Juha
excellent onsen- hotel
we had a perfect two-night stay at the Kusatsu Now Resort. First the staff has the best service I have ever experienced even though there was a language barrier. but the staff went beyond everything to keep us happy. Secondly the town of Kusatsu is really beautiful and compact so absolutely worth of visit!
Chiemi
アメニティがとても充実していた。
ビュッフェの食事だけでなく飲み物も豊富で満足だった。
ただ壁紙が破れていたり、シャワーが壊れていたり、鏡が古く傷んでいたり…宿泊費をあれだけ取るならもう少し施設も綺麗にしてもらえるとありがたいです。
ビュッフェの食事だけでなく飲み物も豊富で満足だった。
ただ壁紙が破れていたり、シャワーが壊れていたり、鏡が古く傷んでいたり…宿泊費をあれだけ取るならもう少し施設も綺麗にしてもらえるとありがたいです。
Verified traveler
最高😀
喫煙者にとってはちょっと面倒くさいけど、それ以外は文句無し！
????
大浴場までに階段があり、また脱衣所から浴室まで階段があって、高齢者にはとても厳しかった。
Ayumi
GWのためだけでなく、総合的に高いと思いました。スタッフの方はよいですし、湯畑とのバスの送迎も本数が多いとは思いませんが、助かります。しかし、部屋から温泉まで遠く、別棟のスーパー銭湯に行かされている気分です。夕食時に財布を持っていかないと部屋付けできないのもびっくりました。
IGARASHI
食後コーヒーお部屋にどうぞ はよかった！
朝のビュッフェ帰り コーヒーをお部屋にもって行ってください とありとてもよかったです。
いつも、コーヒーを飲むのでホテルによっては
聞いてもダメといわれた事があり気の利いたサービスだなと思いました。
フロントの方も感じよく快適。
チェックイン前に 草津熱帯園にいったら
園の方が送ってくれました。
ここもカピパラ可愛く触ってきました。
ついでにおすすめ
いつも、コーヒーを飲むのでホテルによっては
聞いてもダメといわれた事があり気の利いたサービスだなと思いました。
フロントの方も感じよく快適。
チェックイン前に 草津熱帯園にいったら
園の方が送ってくれました。
ここもカピパラ可愛く触ってきました。
ついでにおすすめ
Yick Man Edmund
房間大,食物質素好,只係交通有點遠景點,一定要利用酒店接駁車出入
Anderson
A very nice place to stay, good food and service
Pak Lim
非常好的酒店，房間清潔舒適，酒店設施豐富，有多款娛樂設施，可以完全放鬆享受既住宿
Verified traveler
フロアによって清潔度の差がある
コインランドリーのフロアがカビだらけ、臭い、非常に不潔だった
TERUO
偶然な再会
滞在中、気になる汚れなど一切なく、快適に過ごすことができました。客室は和室でしたが躊躇なく、自宅にいるような感じで家族皆がまったりとしていました。
個人的事ですが、夕食時に、子供が部活でお世話になっている先生と偶然にもお会いしてしまうなどのハプニングもあって、印象に残るホテルとなりました。ありがとうございました。
個人的事ですが、夕食時に、子供が部活でお世話になっている先生と偶然にもお会いしてしまうなどのハプニングもあって、印象に残るホテルとなりました。ありがとうございました。
TATEO
もう一度止まる魅力があまりない。
決裁をいちいち現金払いを要求されroom チャージができないのは非常に問題。
MIKIYO
客室の掃除レベルが大変残念
客室に入るとすぐトイレの床に尿のシミと毛が3本も落ちていてゾッとしたので除菌ウエットで掃除しました。そして客室のベットに座った瞬間、枕の8センチくらいの大きなシミが目に入り気分が更に下がりました。そばに寄るとカバーではなくカバーの下の枕本体に茶色のシミ。そしてそのすぐ脇にまた髪の毛一本。ホテルって髪の毛チェックだけはするものだと。枕は快く替えてくれました。
akira
とても良いホテルです。
Verified traveler
いい感じ
部屋はツインルームでしたが、広くて清潔で良かったです！ただ少し壁が薄く廊下の音などが漏れて聞こえますが、私たちはそんなに気にならなかったです。スタッフの方も丁寧で、対応も良かったと思います。ホテルと湯畑まで無料バスが出ていてアクセスもいいです。お風呂も4種類ほどお湯があって良かったです。唯一気になることと言うと、親に少しゴミ?が浮いてたくらいですかね。ビュッフェも美味しく、満足でした。
Verified traveler
広い部屋ではありませんでしたが、綺麗で満足です。
Verified traveler
ありがとうございました😊
Verified traveler
チェックインの1時間前に到着したのですが、快く大丈夫ですよ。とチェックイン出来たので、おかげさまで草津温泉近くを探索する時間が持てました(^_^)v
ソーシャルディスタンスもきちんとされており、安心して過ごせましたありがとうございます。
ソーシャルディスタンスもきちんとされており、安心して過ごせましたありがとうございます。
Verified traveler
食事は朝食も夕食も美味しくいただきました。お料理はとても良いと思います。
温泉爺
・露天風呂、大浴場（屋内）が広くゆったりとしている。
・ホテルは内装が綺麗で、非常に清潔。
・レストランは和洋中などの設備があるようだが、コロナ禍の影響なのか運営されておらず、ビュッフェ式の大きな食堂のみ運営されていた。
・マッサージ、エステの設備はあるが、コロナ禍の影響なのか平日のマッサージは運営されておらず（エステの設備で受けられる、と言う案内はあった）、予約しようとしたものの空きがなくて受けられなかった。
・ホテルは内装が綺麗で、非常に清潔。
・レストランは和洋中などの設備があるようだが、コロナ禍の影響なのか運営されておらず、ビュッフェ式の大きな食堂のみ運営されていた。
・マッサージ、エステの設備はあるが、コロナ禍の影響なのか平日のマッサージは運営されておらず（エステの設備で受けられる、と言う案内はあった）、予約しようとしたものの空きがなくて受けられなかった。
Yuji
快適に過ごせました！
快適に過ごせました！
Marguerite
使えないコンセントがありました。
Verified traveler
部屋も綺麗で、お風呂もとても気持ち良かったです。清掃の方々やホテルの方がすれ違うたびに、とても丁寧に挨拶してくれたので、申し分ないほど良かったです。
R
部屋が古いです。写真と違い残念でした。
料理には満足出来ましたが、払った値段を考えると、また訪れたいとは思いません。
料理には満足出来ましたが、払った値段を考えると、また訪れたいとは思いません。
Verified traveler
よかったです次も行きます
CHIHIRO
食器が綺麗ではなかった。
WAI LING GRACE
酒店環境清幽，食物豐富，但隔音設備有待改善
Location & surroundings
Kusatsu Now Resort
750 Kusatsu, Kusatsu-machi, Agatsuma-gun, Gumma, 750, Kusatsu Machi, Japan
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Kusatsu Now Resort
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