Name: Hotel Restaurante Usategieta
Address: Maldaburu Bidea, 15, 15, Oiartzun, 20180, ES

10/10

Exceptional

25 Jul 2026

Hany

Excellent venue, rooms are super clean and spacious with air conditioning. Breakfast was very good with homemade jams, staff all very professional. All around great experience

8/10

Excellent

29 Jun 2026

Jean-Christophe

Lovely hotel. Quiet. Even with a wedding, you cannot hear anything because windows are soundproof. The only negative is that the air conditioning us centrally controlled by thr manager, who is not often on site…and so we were very hot and could not use the air conditioning. We had the “fan” option; but turning around hot air is not ideal.

Partner

10/10

Exceptional

29 Apr 2026

GORDON

Helpful staff, large comfortable bedroom, good restaurant, nicely equiped en suite all clean and an interesting building in a beautiful setting. What's not to like?

Partner

10/10

Exceptional

23 Dec 2025

Gareth

Large room and a big bed

Partner

10/10

Exceptional

11 Dec 2025

paul

The staff was excellent and room was big and lovey

Business Self

8/10

Excellent

25 Nov 2025

Nicholas

Yes

Business

10/10

Exceptional

10 Nov 2025

Christine

Lovely hotel. Very warm welcome and beautiful setting. Rooms were comfortable and we slept well. Dining facilities were excellent too. Dinner was superb and wine list extensive but not expensive! Breakfast freshly cooked to order was delicious. Thank you.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Enrique

Beautiful location and excellent staff! I highly recommend.

Leisure Family

8/10

Excellent

07 Sep 2025

Robert

What i disliked was the fact expedia do not inform people
that the hotel has a wedding reception every saturday, so the restaurant and bar are closed, and Sunday the bar and restaurant are closed. Not great if you are only staying for the weekend. Sending an email was to late when you are driving 7 hours with no wifi.

Leisure Partner

10/10

Exceptional

30 Jul 2025

Aram

Its out of the way up in the mountains. It gives you every reason to relax and be at peace. A car is a must if you are planning to get out to San Sebastian and the surrounding area.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Christine

Another fabulous stay at this amazing hotel. We are always made to feel so welcome it's like coming home! Thank you

Leisure Partner

10/10

Exceptional

29 Jun 2025

Régine

Tout est excellent
Service chambre climatisation repas

Partner

10/10

Exceptional

11 Mar 2025

ISIDORO

The property is isolated, which I liked. It's about twenty minutes from San Sebastian

10/10

Exceptional

02 Mar 2025

josé

Hotel precioso en el campo. Parking gratis y cuarto amplio. Vistas preciosas

Leisure Family

10/10

Exceptional

25 Oct 2024

Christine

Loved this place ! Staff amazing ! Gorgeous views ! Free parking . Big rooms with wood beams on ceiling that were so rustic and cozy ! Beautiful dining area and food superb. Areas to rest and relax and enjoy the mountanous view! Highly recommend !!!!!

Leisure

10/10

Exceptional

08 Oct 2024

jane

Lovely mountain hideaway!

Beautiful setting lovely building beautiful decor, traditional but fresh, well laid out. Road to it an interesting experience on a motorcycle!

Friends_and_family Friends

10/10

Exceptional

20 Aug 2024

matias

The hotel has an excellent location, just 15 minutes from Hondarribia, surrounded by beautiful countryside. The breakfast was excellent, homemade with high-quality products and fresh fruits. The room was spacious, with a great shower and all the amenities you need to feel comfortable. The staff provided very good service, attentive and friendly. However, room 101 is quite noisy as it is close to the reception. Overall, the hotel is highly recommended.

Leisure Family_with_children

10/10

Exceptional

06 Jul 2024

Gareth

Beautiful property and incredible staff

We had a great stay here. The staff, especially Itzal (hope i got that right) was incredibly friendly and helpful. Breakfast had many options, and we also enjoyed our dinner in the restaurant. The property is in a beautiful location with amazing views no matter where you look. It was 20 minutes into San Sebastien and under 10 to Oirtzun.

Partner

10/10

Exceptional

15 Nov 2023

Christine

Lovely hotel. Friendly and welcoming. Rooms very well appointed and comfortable. Bathroom excellent. Delicious dinner with extensive wine list. We really enjoyed our visit. Thank you

Leisure Partner

10/10

Exceptional

25 Mar 2023

Maritza Perez

Love the retreat location the staff the facilities and the food

Leisure Partner

10/10

Exceptional

14 Dec 2020

Ana

Fantastic stay

Beautiful place! Very friendly and professional staff. They couldn’t have made us feel any more comfortable. Despite being in the middle of a Pandemic, we felt safe and at ease. Rooms were very clean and spacious with beautiful views towards the Pyrenees.
I highly recommend their menu.

Friends_and_family Family

10/10

Exceptional

17 Oct 2020

Sorin

Just perfect

Business Self

2/10

Poor

06 Oct 2020

Ian

Peaceful Boutique Hotel, sadly not true

The pictures look really good, only 12 rooms overlooking grass hills. However this is not a small hotel but an event venue / restaurant, which can offer it's guests extra benefits of accommodation.

The hotel is very much secondary to the events / restaurant & seemed they cared very little about the hotel.

Our room was above the “restaurant”, which had a very loud live singer running through a tired list of tracks finishing up on Friends theme tune & Oasis Wonderwall. This was until 12:30am in the morning!!

I did speak to the front desk at 10:30pm, who told me it was going to stop at 11:30pm however did not. I saw who I thought was the owner or manager at 12:15am who told me it had stopped only for it to start up whilst I was standing next to him.

His feedback was if you don't like live music after midnight, feel free to check out of the hotel, he simply did not care & pointed out to me the events / restaurant pays the bills not the hotel.

Expedia even contacted him during the night, before I spoken to him but made no difference. Expedia gave me a full refund without question, as clearly this was not acceptable. They did speak the hotel on next day, however they refused to give Expedia their money back.

As such is the worst hotel I have stayed in & I would not recommend it unless you are part of their event & don't want to drive home at 12:30am.

Friends_and_family Family

10/10

Exceptional

18 Oct 2019

Verified traveler

The country setting of this hotel was beautiful - lots of lush green countryside.
The breakfast choices were amazing.
The restaurant serves excellent quality food.
Because this is a small hotel, we received very good service and attention.
The hotel is in a rural setting and, therefore, is extremely quite and peaceful, but a little out of the way.

Leisure Partner

8/10

Excellent

15 Oct 2019

Houston

special treatment for the weary traveler

The service couldn’t have been any better, we were late for breakfast yet they waited for us so we would start the day appropriately. It would’ve been great if the A/C would’ve operated to counter the temperature that was prevalent at the time (the mid 20’s centigrade). Getting there was not the easiest, at the tail end of the trip we had to try several travel apps in order to find the one that would get us to our destination as Waze our preferred app was a bit confused. In summary if you need and want motherly care with a smile, Hotel Restaurante Usategietais the place to go to in San Sebastián.

Partner

8/10

Excellent

06 Oct 2019

STEPHEN

Peaceful hotel close to S Sebastian and France.

We spent two nights here as part of a driving tour of northern Spain. The hotel is in a beautiful and peaceful location some 20 mins from San Sebastian. Locating the hotel is not that straightforward and involves driving up a bumpy single-track concrete lane with few passing places. Signage could be improved. But once there we were greeted by a warm, smiling and extremely friendly receptionist. The hotel itself is very pleasant, well appointed and comfortable. The buffet breakfast was varied with freshly fried eggs anyway you like. An ideal place to stay away from the hubbub of the city.

Partner

10/10

Exceptional

19 Sep 2019

Tracey

Superb

Fantastic hotel in perfect surroundings. Great helpfull staff. Definately be back again

Friends_and_family Family

8/10

Excellent

09 Sep 2019

Verified traveler

This hotel is set in a beautiful country side outside of the city of San Sebastian.

Leisure Partner

8/10

Excellent

07 Sep 2019

Lesley

We had to wait for our room as it was not ready for the check-in time that we were given. The lady at reception was very helpful, although a welcome drink would have been in order under the circumstances. The room was delightful with balcony and great views. The bathroom was a good size, although I think it is time for the shower cubicle to be replaced, no bathrobes were supplied and the lovely glass basin had a large crack in it. Breakfast was excellent with plenty of choice for everyone. We had a delicious evening meal that was only marred by the poor attitude of the older waitress. The rest of the staff were very helpful and pleasant. It is in a lovely peaceful setting yet within easy distance of San Sebastian. It would be helpful if at the turn off to the hotel there was a signpost as it looked like a track to nowhere. Would recommend and would love to return.

Leisure Partner

10/10

Exceptional

05 Sep 2019

Tom

Very pastoral and beautiful. Quiet. Surrounded by farms, on top of a hill. 10 minutes to Hondarribia (beautiful town) and 20 to San Sebastián. Restaurant and room service both first rate. People lovely and helpful and English no problem. We stayed 4 days.

Leisure

10/10

Exceptional

23 Jun 2019

Verified traveler

A real gem and a great base for the Basque Coast

Stayed here for 3 nights as a base to explore the Basque Coast and San Sebastian and I was not disappointed.

Location wise, the hotel is about 20 mins from San Sebastian by car, and is off the main roads in a beautiful location overlooking the green rolling hills. Away from the hustle and bustle, but still close enough to not feel too rural. Plenty of parking on site.

The hotel itself is fantastic - characterful with wooden and rustic interiors, great if you want a change
from dull soulless big chain hotels. The rooms are spacious, with high ceilings and spotlessly clean. Bed and bathroom were great. Breakfast had a large variety of options, including fresh bread and pastries, great coffee and eggs made to order.

The hotel restaurant is fantastic and great value. The food is typical Basque and the on the one night I ate here, the food was better than anywhere else I'd eaten on my week long trip in the region (and cheaper too!).

The staff are extremely friendly and welcoming, always greeting with a chat and a smile. Thanks to the member of staff who gave my friend a birthday omelette at breakfast! (sorry I didn't get your name); it was a small gesture that made our day!

Highly recommend a stay here and a visit to the restaurant, especially if you have a car and wish to explore the Costa Vasca. Would definitely stay again

Friends

10/10

Exceptional

13 May 2019

Verified traveler

What a beautiful property with a astonishing green scenery and hills.

Leisure Partner

10/10

Exceptional

09 Apr 2019

W Thomas

Bacon & eggs

Arrived late but had a lovely welcome from the night receptionist. Beautiful room with a , lovely view over the gardens. Good choice at breakfast of cold buffet and hot food... bacon & eggs.

Partner

10/10

Exceptional

15 Nov 2018

Peter

Lovely setting in hills. Need good sat nav to find it!Rooms large & comfortable. Staff excellent. Very good value set menu for dinner, excellent breakfast included.Good base for exploring Basque Country, or a welcome respite on the long drive south!

10/10

Exceptional

11 Sep 2018

Verified traveler

Fantastic

Beautiful room, delicious breakfast, amazing staff

8/10

Excellent

20 May 2018

Lesly

Secluded out-of-the way location in a beautiful setting. Excellent service with friendly staff who provided helpful information about the local area.

Partner

8/10

Excellent

01 Nov 2017

marina

Great hotel about 20 min from San Sebastián

Good hotel... we went to San Sebastián and France....very good location to travel to different places if you have a car. Good room, excellent breakfast, very clean. However, you need to be an experienced driver as road to the hotel is narrow with very sharp turns and steep incline.

8/10

Excellent

09 Oct 2017

Verified traveler

Wonderful view of mountains and close to City

Last minute booking, good breakfast, owners very helpful good place to stay sat nav was requiredj

10/10

Exceptional

25 Jul 2017

Hezkia

A very good hotel, need a good navigation system

We arrived to the hotel after a long ride. Our car navigation system was not efficient finding this place and made us a long tour around the village. Maybe this location was not clear, I do not know. Any case we used alternative navigation system to enter or go out the hotel in our stay there.
Upon our arrival we had to do some searching , including entering their restaurant, to found our receptionist and an elevator (inside the restaurant). After a quick registration we went to eat in the hotel's restaurant (very good). Our room was large and clean the beds were comfortable, with a wonderful view of the gardens around the hotel. The bathroom was large and had a lot of space.
In the morning we got breakfast (included in the price, since there was no cafe around there) and went to visit around in San Sebastian.
If you want to visit around and have a car (with a good navigation system), it is highly recommended for you.
It will be much cheaper than in San Sebastian.

Partner

10/10

Exceptional

18 Jul 2026

Johann

Hyggelig personale, god service, rent og pent og et stille og rolig sted.

Partner

10/10

Exceptional

14 May 2026

Claudia

Es un buen lugar para descansar. Está en el campo, con hermosas vistas. Las habitaciones son grandes y cómodas, el baño es amplio. El personal es amable y servicial. El restaurante es el principal servicio de este lugar, atiende eventos. La comida es muy buena. El servicio a huéspedes tiene horarios limitados el fin de semana. La experiencia fue buena, pero el cierre tuvo un tropezón, pues el encargado de cobrarnos no sabía usar la terminsl bancaria y tuvimos que pagar en efectivo los cuatro días de estancia. Sugiero atender mejor la capacitación del personal.

Partner

10/10

Exceptional

13 May 2026

HELENE

Superbe buffet. Rien ne manque. En plus cadre magnifique sur la montagne.

Partner

10/10

Exceptional

11 May 2026

Raymond

Todo 👍

Partner

10/10

Exceptional

01 Apr 2026

Juan Carlos

Se encuentra ubicado en un entorno precioso. El personal muy atento y amable y el hotel está genial en todos los aspectos.

Partner

10/10

Exceptional

30 Mar 2026

Maria Isabel

Es un lugar hermoso con comida espectacular y variada y la gente súper cálida y amable. Volvería sin pensarlo!!

Partner

10/10

Exceptional

22 Mar 2026

franck

Très bien, conforme à la description.
Super weekend end.
Le Buffet de petits déjeuner est de très très grande qualité.
Merci beaucoup

Partner

10/10

Exceptional

20 Jan 2026

Fabrice

Notre séjour d’une seule nuit, le personnel est charmant. Le dîner a été très copieux et de qualité. Nous avons apprécié la flexibilité pour l’accueil le calme de l’établissement. Il est vrai que nous sommes hors saison mais l’environnement est très sympa. Un peu difficile à trouver parce que un peu retiré mais sinon parfait

10/10

Exceptional

06 Jan 2026

Catherine

Parfait : au calme absolu ! voiture indispensable ! Un peu difficile à trouver, il ne faut pas louper le panneau indicatif pour prendre la montée vers l'hôtel qui est vraiment en épingle à cheveux . Une fosi là-haut on se retrouve das un oasis de calme et de verdure avec un personnel aux petits soins.

Self

10/10

Exceptional

11 Oct 2025

Beatrice

Très bien

Friends_and_family Family

10/10

Exceptional

02 Sep 2025

Jolanda

Very frienlt staff, warm welcome. Good information. The hotel is very atmospheric. Breakfast and dinner very good.