Lae Lay Suites

Thailand , Phuket
PHUKET, Patak Rd. Karon Beach, Muang, 214/22
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46 reviews shown

6/10

Pleasant

06 Mar 2026

Wairimu

I stayed 3 nights with my kids 19, 12 and 10. Very clean room and property in general. Breakfast was nice options for all of us, the had cereal, seafood, noodles, salad, coffee, tea, juice, toast etc. they offered shuttle to Kata Beach which was great.

The shower was a little tricky to use and the mattress was firmer than I prefer.
The pool was warm and lovely. The view from our room was spectacular overlooking the main street and view of mountains. Quiet street and was good spot to stay with kids.

8/10

Excellent

14 Mar 2025

Verified traveler

Photos of the pool online are very misleading. We had a housekeeping knock at around 8:30 which wasn’t good, but other than that, good stay

2/10

Poor

18 Feb 2025

Robert

Clean linens and towels.
Very ill kept property. Everything needed a deep clean. Workmanship was terrible. Pool was very dirty and water looked unsafe to swim in. Shower was broken and shower floor and bathroom was full of mold.

STAY AWAY! I have pictures if you’d like to see them.

Leisure Family

8/10

Excellent

30 Dec 2024

Simon

I stayed before, lovely place. My only negative was the shower basin wasn't draining properly, was a bit blocked

Leisure Friends

10/10

Exceptional

07 Mar 2024

James

They were always asking to do more and upgraded me for free

10/10

Exceptional

10 Feb 2024

Charles

Very clean rooms, great pool, breakfast was perfect

Leisure Friends

8/10

Excellent

06 Jan 2024

Sai

The owner is very friendly and helpful to us, we only stay for three nights but we are very happy and would like to recommend this place.

10/10

Exceptional

01 Jan 2024

Phethsourinh

I stayed for 1 day, but I enjoy my stay, 👍👍

Leisure Self

8/10

Excellent

29 Nov 2023

Michael John

The room was spacious, clean, modern and with a balcony. I could sit out on the balcony for hours just admiring the view. The staff was very nice and the owner very hospitable. Upon arrival I hadn't eaten and I was offered a complimentary breakfast free of charge. I was also offered a free breakfast upon departure. The owner even sat with me as we chatted away the morning. I would without hesitation rent here again and will recommend it to friends and family. Cheers 😁

Leisure Self

10/10

Exceptional

11 Jun 2023

Michael

A great hotel, was clean, great view from the balcony. Very friendly staff. Quiet at night, easy 2 minutes walk to supermarket and restaurants and bars, about 15 minutes walk to the beach. Would happily stay again.

Self

10/10

Exceptional

05 May 2018

Verified traveler

Such lovely place to stay with helpful friendley staff. Beautiful pool by breakfast area. Room with view of sea, city and jungle. Walking distance to beach. Will visit again whats not to like! Thank you. Carol and Harriet.

6/10

Pleasant

20 Apr 2018

Roberta

Nice stay

Amazing view from our balcony, and really nice and clean pool.
Staff really helpful.
Terrible WIFI.
Location ok.

Partner

4/10

Poor

16 Jan 2018

Jay

Wasn't Pleased

We stayed there for 5 nights. We had 2 rooms booked. The first room the air con did not work as we had to sweat whole night .. Made a complain but they didn't do anything on that day. The other room had the same issue as the air con didn't work and was told that it cannot be fixed.

The WiFi works when it feels like .. The phone in all the rooms doesn't work so if you want to make a complain about something you have to walk down to the reception who was not friendly at all. Half the time they do not understand what I was saying ...

Family

8/10

Excellent

19 May 2016

fitzbip

Close to places to see and do

I come here in May every year for 2 nights as it it provides a room to the very Patong to visith the very large shopping center Jungceylon where you can find Robinsons a Mega Department store and BigC and very large Supermarket. There are also 1000 thands of smaller retailers in there to browse. I caan spend 3 hours in there easily without getting bored. One can also walk and shop outside on the main streets of Patong for bargains...., do not be afraid to bargain and walk away as they ask for too much. Usually they won't let you off, so start with a ridiculously low offer, if they let you walk, then you are too low, you do not loose face, if you now offer 20 Baht more. Be careful, a real genuine Ray Ban is not really the case and the asking price of 5500 Baht is inflated by 1000%. Comparing anything to Australian or European prices and you pay far too much.
Back to Lae Lay, the facilities there like the shower head, towel rail , toilette paper holder have turned rusty and the shower is not the best. It works, sort off, the room is spacious and the pool just outside. There is a problem with guests from another part of the Hotel 'nesting themselves' in the pool area which should be reserved for guests with access to the pool area. They can be very noisy and stay til late at knight. Hotel Squatters come to mind.
For a short term stay OK, longer term...., may be not.

10/10

Exceptional

14 Mar 2016

Verified traveler

Nice hotel, lovely surroundings, quiet location.

Second time of staying at this hotel, would definitely recommend it. Lovely pool side room. Staff are very friendly and helpful. Room cleaned everyday, clean towels every day. Breakfast included in price, very nice food.

10/10

Exceptional

08 Mar 2016

Angela

nothing to compliant

Good

Partner

8/10

Excellent

05 Mar 2016

Kunj

Value for Money

Our stay was comfortable. Owner and his family members run the hotel. They are very helpful. It is in silent and peaceful area. Rooms were clean. Value for money.

10/10

Exceptional

25 Mar 2015

Edralyn

Amazing experience!

My experienced is pretty amazing!It was my first time to travel in Phuket and they gave me a very wonderful welcome.The service is nice,from the information staffs until I got to their restaurant.Room is very nice and clean!They make me feel like I belong specially the customer service.Staffs are very nice especially the owner.We had a very nice conversation at the overview terrace.Everything is provided!They really take good care of their customers!

4/10

Poor

19 Sep 2014

gmelbourne

Could be good

Upon arriving the Hotel in general was clearly in need of a good clean. The room also was quite dirty with built up grime on everything you touch. This is very unfortunate as the hotel is quite new, the rooms are large and well designed. I contacted management on day 1 re my concerns, however they just apologised for my inconvenience, and no other action was taken. This Hotel would have received 4 stars if they took pride in there premises.

Family

4/10

Poor

12 Sep 2014

gmelbourne

Very dirty on my visit

This is a fairly new and nice hotel, except for the obvious lack of cleaning. I sent an email to management on the 1st day hoping they would attend to the rubbish and mess around the pool area, and the unclean state of our room, but they didn't. The grime on everything was very visible, even the sliding door to our room had a thick layer of grime on it. We scrubbed it clean ourselves to make sure it came off and it did. Breakfast for us was inedible as it was covered in 100s of wasps. They were in the jam, yoghurts, and salads. I booked this hotel based on the good reviews, but something must have changed in the past few months. I would not recommend this hotel. There are plenty of clean hotels around at a similar price.

10/10

Exceptional

10 Apr 2012

Courtney

Facilities: Modern, Above average, Distinctive; Value: Great deal, Fantastic, Amazing; Service: Go the extra mile, Outstanding, Phenomenal; Cleanliness: Spotless, Immaculate, Pristine;

10/10

Exceptional

13 Jan 2026

Kristina

Fina rum och trevlig personal. Vi är jättenöjda

Friends_and_family Family

4/10

Poor

26 Feb 2025

Angelica

Déception

Pratiquement 600€ une semaine pour deux avec petit déjeuner.
Studio qui n'a rien d'un studio tout est vraiment médiocre le lit inconfortable, le studio est entièrement taché de la douche au coin lavage de vaisselle.
Honnêtement passer votre chemin cela ne vaut pas le coup on est loin loin des standards hôtel 3*.
Pour dépatouiller 1 ou 2 nuit (par manque de choix ok mais plus non vous allez très vite regretter)
Piscine dans le bâtiment en face piscine vieille je n'est jamais vue personne se baigner.
2000 bath de caution a l'arrivée qui ont était rendu à la fin du voyage

Point positif 15 min à pied de la plage attention c'est en pente c'est assez fatiguant sous forte chaleur.

6/10

Pleasant

06 Jan 2025

Verified traveler

Fint til prisen drop poolen

Fint hotel med et meget venligt personale og meget sevicemindet. Fint til prisen.

Men poolen var sundhedsskadelig, da den var helt grøn af algevækst - hvilket vi fandt ud af, dagen efter en aften dukkert hvor vi begge har fået udslæt på hele kroppen.
Derudover er udvalget i morgenmadsbuffen er ret kedeligy. Du kan sagtens overleve, men ikke noget at råbe hurra for.

Partner

2/10

Poor

25 Jan 2024

Verified traveler

Dåligt

Dåligt hotell som inte alls levde upp till mina förväntningar. Står att det ska vara ett tre-stjärnigt men det är det långt ifrån.
Skulle stanna 4 nätter men blev bara 1 natt sen bytte jag. Rummet var stelt och tråkigt, täcket luktade unket och var klibbigt, badrummet var gammalt med stor fläck i duschen osv.. finns mycket mer som var dåligt men aldrig jag återvänder dit.

Partner

8/10

Excellent

07 Jan 2024

Verified traveler

Decent place, well positioned.

Decent flat, a bit expensive (get one towards the hill i you want to sleep quietly. Owner and staff very nice, avoid breakfast.

Business

10/10

Exceptional

26 Feb 2023

Mario

Top ist, der Chef fragt mich jeden Morgens, ob mir gut geht und was mir fehlt.
Er gibt Tipp und Rat.

Leisure Self

8/10

Excellent

18 Feb 2023

Jonathan

Trevlig hotell med världens snällaste personal.
Tyvärr extremt hård säng och kudde men personalen kunde lösa mjukare kuddar vilket hjälpte!
Mysigt läge på berget om man vill ha lite lugn och ro.

Partner

8/10

Excellent

27 Apr 2018

Jani

Bra prisvärd hotell

Bra prisvärd hotell. Bra pool. Frukosten är helt ok men inte mer än så. Maten va oftast kall och det mesta va slut om man kom in lite senare. Hyrde vespa så lätt att komma både till kata o Karon från hotellet.

Friends

2/10

Poor

11 May 2017

Kira

Ужасный персонал

Не понимаю, почему у этого отеля такой высокий рейтинг.
Персонал просто кошмар: за испачканное полотенце \"чуть глаза не выцарапали\", требовали оплатить. При бронировании в описании номера указано, что предоставляются банные халаты, которых и в помине нет. Когда их запросили, сделали круглые глаза, типа нету. Завтраки очень скудные. За такую же цену, есть намного лучше отели. До моря далековато, но не страшно.
Отель рекомендовать не буду однозначно.

Family

8/10

Excellent

26 Jan 2017

Maj

Alt i alt et super ophold.

Dejlige 3 overnatninger. Skøn pool og fin morgen buffet.
Belysningen på værelset kunne godt være bedre og opfyldning med toiletpapir + rene håndklæder manglede. Vi skulle selv hente og spørge om ekstra. Ellers et godt ophold. Meget sødt personale.

Family

6/10

Pleasant

23 Jan 2017

Verified traveler

Oj vilka hårda sängar!

Tyvärr drog sängkvaliteten ner på betyget. Det var så hårda så sömnen lyste med sin frånvaro :(
Annars var det underbart att få bo intill poolen med utsikt över bergen.

10/10

Exceptional

22 Jan 2017

morten wix

Hyggeligt hotel med dejlig pool

Rart lille hotel på toppe af en bakke med god udsigt med dejlig stor pool med ro og fred

Partner

8/10

Excellent

03 Jan 2017

Mathias Lykke

Lae Lay Suites was a good choice for us to spend the last 3 days of our 3 week holiday in Thailand - the staff was very nice and very helpfull. We can only recommend this hotel, especially if you want peace and take a break from the rush you find downtown Karon or Patong. The hotel is clean and minimalistic, comfortable as well, and the people who work at the hotel are very helpfull and kind. The breakfast is good - and the coffee is fresh brewed from roasted coffee beans (we like that) :)

Partner

10/10

Exceptional

24 Dec 2016

Verified traveler

Alles Bestens,sehr nette Besitzer und ein sehr freundliches Personal.Super Lage,allerdings nicht direkt am Strand aber das steht auch so in der Beschreibung.

Partner

10/10

Exceptional

18 Feb 2016

Anastasia

Отличный отель

Отель новый, чистый, небольшой, хозяин очень гостеприимный, добрый, готовый всегда помочь. Понравились парни из персонала-они и завтраки обслуживали, и багаж помогали носить, и отель в чистоте содержали. Мы жили на 4м этаже, вид потрясающий и на горы, и на поселок, и на море!
Единственное, что не очень понравилось - это уборка номеров, полы не всегда были чистыми. И совсем мелочь, но всё же - почему-то не подавали чай ни на завтрак, ни в номер при уборке, только кофе!

Family

10/10

Exceptional

09 Feb 2016

jana

trevligt hotell med havsutsikt

Eftersom vi har bott på hotell Lae Lay tidigare visste vi precis vilket rum vi skulle ha.Svit executive så högt som möjligt är det bästa. Personalen är väldigt trevliga, fantastisk service under frukosten, hotellets ägare gör att man trivs på hotellet.

Partner

6/10

Pleasant

29 Jan 2016

Verified traveler

Tolle aussicht am morgen aus dem\nZimmer

Im ganzen war das Hotel ganz OK. Wen mann nicht auf Luxus steht, kann man das Hotel ohne problen buchen.
Haben bei der Ankunft sogar ein Upgrade bekommen! Top!

8/10

Excellent

14 Jan 2016

Sergey

Неделя незабываемого отдыха.

Останавливали на неделю. Понравилось все. Номер соответствует описанию. Номер чистый просторный светлый. Брали в отеле новый байк напрокат без паспорта и залога. Поэтому с перемещением проблем не было. Радушный и отзывчивый персонал. Добродушные и отзывчивые хозяева отеля. Единственное маленькое неудобство находящийся постоянно на солнцепеке бассейн без тени. В остальном все прекрасно. Море спокойное и чистое, небо без облачков. Спасибо хозяевам отеля за прекрасно проведенный отдых.

Partner

10/10

Exceptional

14 Jan 2016

Vadim

Best value for money. Breakfast was very good, we liked everything.

Partner

10/10

Exceptional

26 Apr 2015

julien

incroyablement gentil et super endroit !!

Rapport qualité prix exelent , l'hotel etait à moin de 20euros la nuit dans le fond d'une rue en c*l de sac donc très calme, proche des 2 plages et des nombreux restaurants. Location de scooter sur place . Le couple de Thai qui gèrent l'hotel son les plus gentils que j'ai rencontré apres 7mois en Thaïlande. Vraiment super merci à vous !!

Family

10/10

Exceptional

22 Mar 2015

Thomas

Fantastisk til pengene

Man finder ikke bedre service, og meget imødekommende personale på dette hotel, som ligger i et stille og roligt område. Der er ikke langt til kiosk eller strand, det er i gå afstand til både kata beach og Karon beach

Partner

8/10

Excellent

19 Mar 2015

Jouko

Ystävällinen omistajaperheen huolenpito

Erittäin hyvä palvelu ja asiakkaan huomioon ottaminen

Partner

2/10

Poor

12 Feb 2015

Claude

Évitez le Lae Lay Suites

Hotel très mal entretenu : chambre sale , ménage à peine fait , breakfast inconsistant et cafe infâme , wifi ne marche pas , personnel inexistant , loin de tout (du centre et de la plage).A oublier très rapidement.

Partner

10/10

Exceptional

05 Jan 2015

Vladimir

Отель отличный, для тех, кто не сидит в номере.

Отель отличный, новенький, чистенький, обслуживаанеие хорошее, убирали очень хорошо, еда вкусная. Единственное было немного шумно, у дороги находиться. Если ездить до пляжа, то мин 5 до каты и 10 до карона. А пешочком 15 мин до каты и 25 до карона.

Partner

6/10

Pleasant

20 Dec 2014

Jani

Helt ok hotell för pengarna

Bra hotell för det priset vi betalade. Vi hade rum vid poolen. Rummet var stort och rent. Fick besök av myror i sängen en natt men detta åtgärdades direkt med nya lakan och då försvann även myrorna. Poolen är stor och perfekt om man gillar att simma längder. Negativa var dom extremt hårda sängarna och att den varma frukosten var kall ett par dagar. Saknade även restaurang eller poolbar. Ligger en liten bit från stranden men hyrde vespor så transporten var inget problem för vår del.

Family