Karon Butterfly Residence

2/10

Poor

17 Jan 2025

Sabaiporn

Wasn’t even any check in and didn’t answer the phone had to switch hotel we want refund

Family_with_children

8/10

Excellent

09 Dec 2024

Ping

Great service with a nice view

Leisure Family_with_children

2/10

Poor

12 Nov 2024

T Eric

We arrived a bit early and no one was there so we went to grab some food and returned at 2 pm for check in and no one was there. We asked some tenants in the building and walked around for well over an hour in 90 degree heat trying to find anyone to speak too with no success. When I tried to call the number provided to reach the property it said it was invalid and not in service. We eventually elected to find another their accommodation as some members of our party had health conditions that made it difficult to continue to be walking around in the extreme heat indefinitely. We then received communication from the host MANY hours later asking what time they should plan on us arriving. If you are not going to be present from 9am to 9 pm as the listing suggests that requires advanced communication. We requested a refund which has still not been granted.

Leisure Family

2/10

Poor

01 May 2024

Sammystin

It's a very hot country, and even though the air conditioner broke down, I couldn't contact them, had to pay my own money to sleep in a different hotel for a night, had to pay the electricity bill separately, and even though I changed rooms, the air conditioner didn't work properly! Especially the person working in the office was so unfriendly!! I don't want to go again, and I recommend going to another friendly hotel! Everything is so messed up!!

Business Self

4/10

Poor

06 Apr 2024

Xuehui

Not a good experience at all…

10/10

Exceptional

26 Mar 2020

Verified traveler

beautiful and comfortable place to stay but very steep climb up

Leisure Family

8/10

Excellent

24 Mar 2020

Verified traveler

We booked \"superior two bedroom with sea view sq m 125, but we got \"one level lower\" two bedrooms apartment sea view without terrace. I received this suite after discussion with the responsible manager. The Karon Butterfly propose us absolutely not correspond to the description room at the beginning. The infrastructure services catered to our expectations.

Leisure Family

10/10

Exceptional

26 Oct 2019

Shabbir

Family Vacay!!

Loved our stay. Highly recommend

Friends_and_family Family

8/10

Excellent

30 Sep 2019

Verified traveler

Good with discount
Need 24 hours service which missing at this moment

Friends_and_family Friends

10/10

Exceptional

25 Aug 2019

Tien

The place looked great and the staff was very nice. Room service doesn't take long and the pool side had an alright view. The residence is up a steep hill, which made it a bit tough to climb if you're not used to it, but they had a shuttle bus to bring you up or down if needed. Shuttle also brings you to the nearby beach if needed.

Leisure Family

10/10

Exceptional

17 Jul 2019

Victor

Thailand Family Vacation

The Karon Butterfly Residence is located just about a 15 minute walk to the beach and the price and size of rooms makes it great for a family on vacation. All the staff was helpful from check in and booking all our family tours.

Family

8/10

Excellent

30 Jun 2019

Lisa & Jared

Family vacation in Phuket

Helpful staff, good breakfast, beautiful view, free shuttle to nearby activities. The only challenge was the walk up the hill after a long day.

Family

10/10

Exceptional

06 Apr 2019

Ping Yin

so great with a lovely pool

this hotel is so great with a lovely pool and the room is so big and comfortable...

4/10

Poor

15 Mar 2019

Verified traveler

Location is on a steep hill which makes it very difficult to climb up.
The Manager is neither helpful nor friendly.

Leisure Family

8/10

Excellent

11 Mar 2019

Verified traveler

The road slopes up the hill to the hotel and its realy steep

Leisure Partner

10/10

Exceptional

20 Feb 2019

Verified traveler

Pleasant stay at Karon

It's a apartment style hotel, not very near to the beach but certainly not far. They also run a shuttle during the day and until midnight so it's not s problem if you are not good with walking. We enjoyed area and the hotel itself as well.staff super friendly and helpful. Also quite near to Patong if you like to go for a party and then relax afterwards.

Partner

8/10

Excellent

07 Feb 2019

Riana

Lovely stay - few minor issues

Overall, we loved our stay here. The room was very modern, clean, comfortable and large with full kitchen and living space. Wifi was strong and available everywhere. Air conditioning was also very strong. Pool area was great with nice lounge chairs and beautiful view of sunset over the beach. Restaurant was also quite good and similar pricing to food by the beach.

Note that this property is up a hill. There is an hourly shuttle to and from the beach but make sure to check where it picks up by the beach (we weren't sure about the exact location - just happened to flag it down). Can make it a bit hard to run out to buy water or get food with the hill.

One thing we didn't like was the extra charge. At check-in, you're required to pay an extra fee for electricity and cleaning. I totally understand that hotels need to pay for these things, but I wish it was included in the per night rate and not an add-on when you arrive. It ended up being about $20 CAD per night, which also seemed excessive. And cleaning only occurs every 3 days, so odd that it's an extra fee. A note says that extra toiletries and toilet paper can be purchased between cleanings - don't think these should be paid for. And when our room did get cleaned, they threw out our partially used TP roll and toiletries. We also had two staff members come in on our last day and look around our room, but didn't tell us why. We were very uncomfortable with the visit.

Partner

10/10

Exceptional

19 Dec 2018

Verified traveler

Amazing staff, nice property on a great location in Phuket

Leisure Partner

8/10

Excellent

07 Dec 2018

Verified traveler

We loved our stay here, the room was so modern and clean with A* air conditioning and everything we needed to make the odd meal.
There was plenty of space by the pool and all the staff were so helpful and really friendly.

The hotel is really close to the beach and masses of shops and restaurants all within a few minutes walk. We found that the 24hr supermarket closest to the hotel was the best one in the area for supplies.

The ONLY downside was the very steep hill going up to the hotel, cars and mopeds could go up and down but none of the mini buses for our trip could make it up there. It was quite a tough walk in the heat and we tried to avoid making too many trips back and forth to the hotel during the day or evening becuase of the hill.
There is a shuttle bus service that was operating but we didnt use it as we were never there at the right time which was of course our own fault!

10/10

Exceptional

19 Oct 2018

Verified traveler

A sample of hospitality in a modern condominium!

Modern condominium, beautiful and cozy room, good kitchen, amazing pool, good view, staff was very friendly, very reasonably priced too.

10/10

Exceptional

19 Oct 2018

Matthew

Great days at Karon Butterfly

Since the start everything was made very easy by the helpful staff: clear arrival info, smooth check in, nice recommendations on beaches and restaurants during our stay and easy check out with transportation back to the airport on time!
Perfect location to get around Phuket. We were chilling in the pool and taking advantage of the great restaurant in the residence or walking down to Karon beach or exploring the night life of the island. Karon Butterfly is the perfect place to stay.
Thanks guys! See you next year!

10/10

Exceptional

18 Oct 2018

Tom

Beautiful atmosphere

Great place to stay in Phuket. My holiday was made very comfortable by the friendly staff.
The room was very clean, awesome atmosphere, great time relaxing at the pool and hitting the gym in the morning. The best beach is walking distance and the shuttle service provided by the hotel is great to get back. The area is full of anything you need from day to night time life.
Can surly recommend it!

Partner

10/10

Exceptional

11 Oct 2018

Verified traveler

Everything perfect very very nice place, apartment
Very nice and clean and staff prepared and very kind

8/10

Excellent

01 Oct 2018

Andrew

Very Nice Stay

Very nice facility, overall. A few minor maintenance concerns, but nothing to worry about. Rooms are spacious. Only drawback is the very steep hill to get to the property. Even the tuk tuk drivers charge an extra 100 baht to go up the hill!

Pool is great. Walk to Karon beach about 15 to 20 minutes. Kata beach much the same, but take advantage of the free shuttle to avoid the hill.

There is a small restaurant on site and many other choices within a 5 minute walk. Chef Nut's restaurant is at the bottom of the hill is great value and very tasty. We ate only Thai food but most places also have Western food.

You can flag down a songthaew (bus) as it passes the property (40 baht) if you are looking for more shopping in Phuket town. The main mall being Phuket Central or our Thailand \"go to\" Big C.

Overall, a nice place to stay. Great pool. Very quiet even though it's close to a busy road. Staff are friendly. Nice design and well maintained. If you need shops then you have a few choices as well as 24 hour convenience stores nearby.

This is a condo style facility with limited house keeping. If you are looking for more independence from your accommodation, then the Karon Butterfly won't disappoint. Great for families.

Family

2/10

Poor

16 Mar 2018

Verified traveler

Possibly if we were were allocated the room we booked my review would be a little kinder. The reception staff and manager implied that we were stupid by saying that a studio that they put us into was the same as a one bedroom apartment. We would have been understanding if they had said the room we had booked was not available and it was a mistake on their behalf.

6/10

Pleasant

23 Jan 2018

BP

Not a hotel or resort, more a Condotel, but ok.

Difficult to actually put into words this property-some good, some average. Even though this property is marketed on websites as this one it sounds as though it is a hotel or resort. Probably the first thing to note is that it is neither. Once you arrive you see signs that acknowledge this and almost as a warning advise you that it is a condo, not a hotel. In other words-there is next to no service, which is pretty much the case. So, the rooms are sparse but OK. As it is a condo all rooms are furnished differently-ours for example was very average, but spacious. There for 12 nights we would have loved some comfortable chairs on the balcony to take in the beautiful views-but were instead on very hard chairs. A small thing, but after a few days it gets annoying-keep in mind that you are paying good money to stay here-some comfort would be nice. Otherwise the rooms were good, spacious enough for three, kitchen basic but good, tv- excellent. The property itself was nice, pools excellent, public areas good. The restaurant sadly was average, only ate there twice as that put us off.

I wont go on about \"The HILL\" as others have. Yes its steep, we are fit so it didnt fuss us much, certainly wouldnt be an option for the elderly. One would think with all the comments about the hill if management were serious they would have a solution to it.

But, in a nutshell that was the general feel, the management were not as serious about guests as they were about selling condos.

6/10

Pleasant

18 Feb 2024

MOURAD

Bien pour 1 ou 2 nuits

Lieu très agréable avec belle piscine au cœur de la résidence.
L’accessibilité est horrible, une montée à gravir digne d’un sport d’ escalade avec valises en prime.
La propreté de notre appartement etait médiocre. Et la literie à ressort trop ferme accompagné de coussins trop surélevée. Le personnel est très sympathique en particulier à la réception.

Friends_and_family Family

4/10

Poor

29 Jan 2024

Verified traveler

Ikke pengene værd!

Poolområde rigtig fint, lokationen er ikke særlig god, da lejligheden ligger oppe på en skrænt og bakken op er meget hård. Selv flere taxa’er nægtede at tage turen op.
Generelt er lejligheden vi boede i ret slidt og mangler vedligeholdelse. Toiletbræt sad løst, aircondition i stue virkede ikke, el-kedel virkede ikke, flere fjernbetjeninger til aircon og fjernsyn manglede batteri, senge meget hårde.
Lejligheden var dårligt rengjort inden ankomst, mange krummer mellem sofahynder eksempelvis.
Det virker til at det er private lejligheder der lejes ud, forvent ikke nogen service på lokationen eller personale at tage fat på.
Alt i alt er det ikke pengene værd.

Friends_and_family Family

2/10

Poor

28 Feb 2023

Nicole

Die Unterkunft war sehr schmutzig, schimmelig, runtergekommen und in einem sehr schlechten Zustand. Es war kein Bewohnen möglich, wir sind sofort wieder abgereist. Es ist schade, dass sowas überhaupt angeboten wird.

Leisure Family

10/10

Exceptional

03 Dec 2019

Kolomeitseva

Шикарные апартаменты, очень чисто и продумано, в номерах все необходимое, не хватает разве что стиральной машины, посуда и кухонная техника очень современная. Прекрасный хозяин. Очень чистый бассейн и приветливый бармен! Рекомендуем всем карон баттерфляй!

Partner

8/10

Excellent

27 Nov 2019

Lina

6/10

-först och främst är det vääärldens mördarbacke upp till hotellet
-vi var tvungna att köpa eget toalett papper, men efter mycket tjat fick vi.
-extraavgifter
+väldigt fina rum om man bortser till sängen som är lika hård om en Sten.
+bra poolområde
+hyfsat bra gym

Partner

10/10

Exceptional

15 Oct 2019

Verified traveler

強項

強項是每小時有一班車來回沙灘，並有煑食工具提供。但若須收取電費及清潔費，應在定房價前説明。

Partner

2/10

Poor

24 Sep 2019

Verified traveler

ทางขึ้นโรงแรมชันมากแทกซี่ไม่ขึ้นไปส่งรถรับส่งเสีย รถสำรองไม่มีต้องเดินขึ้นเดินลงเอง ท่อน้ำมีกลิ่น ตอนจองต้องอ่านให้ดีว่าที่จองเป็นแค่ห้องเพราะเค้าจะบวกเพิ่มค่าน้ำ ค่าไฟ ค่าทำความสะอาด ซึ่งไม่เคยพบแบบนี้เลยงง เราบอกขอจองห้องข้างล่าง ควรจะมีอีเมลตอบกลับนิดนึงว่าห้องข้างล่างไม่มีแบบ family room เราจะได้เปลี่ยนเพราะโรงแรมไม่มีลิฟแล้วเราพาแม่ไป ร้านอาหารปิดเร็วบวกกับไม่มีรถรับส่ง ทำให้รู้สึกลำบากในการไปพักในครั้งนี้

Family

4/10

Poor

26 Aug 2019

Michael

Forfærdeligt hotel. Roomservice var absolut det dårligste jeg hidtil har oplevet. Og så har man endda betalt ekstra for det. Bakken op til hotellet fra byen var den største dræber. Jeg forstår godt man ikke har valgt at notere det nogle steder. For så ville ingen besøge hotellet! Det var larmende, lugtende og morgenmaden var seriøst ikke noget at skrive hjem om. Her var 4 valgmuligheder, ikke meget når man skal på der i 12 dage. En kop kaffe og et glas juice til morgenmaden, hvis man ønskede mere drikkelse var det for egen regning! Aircondition på værelset var der intet af, det vil sige der var en, men værelset var alligevel 30 grader. Sengen, ja hvad skal jeg snart sige? Hvis man sætter pris på sin nattesøvn, så får man ikke meget af det her. Sengen var en feltmadres, dvs. at man kunne mærke fjedrende når man skulle sove. Hvilket resulterede i dårlig ryg det meste af ferien. En kombination af dårlig seng og et alt for varmt værelse, kunne man ikke ligefrem prale af at have fået sin skønhedssøvn. Men ellers var værelset fint, der var en masse køkkenredskaber og andet så man kunne lave frokost og aftensmad på værelset.

Partner

10/10

Exceptional

14 Aug 2019

Thieu kien

Excellent hôtel, mais attention à vous y rendre à la bonne période. Je vous conseille vivement cet hôtel.

Family

8/10

Excellent

05 Aug 2019

Andrei

Отдыхали семьей в отеле вторую половину июля, начало августа 2019. Кондо хороший, однако находится на возвышенности с крутым подъемом. Спасает то, что в отеле есть трансфер до пляжа и обратно каждый час с 7-00 до 21-00. Время в пути 5 мин до пляжа. Маршрут трансфера проходит мимо большого супермаркета Макро, очень удобно на нем ездить за продуктами и обратно. Нас поселили в номер, в котором плохо работал один из кондиционеров, при обращении нас на следующий день поселили в другой похожий номер. Вид из номера на бассейн и видно также море с потрясающими закатами. Холодильники, телевизоры в номерах большие, правда каналы TV показывают как от обычной антенны неважно. Из минусов- очень было плохое интернет соединение. Реально хорошо работал только на ресепшене в дневное время. Также в номере нет утюга и стиральной машинки, но в целом не жалеем, что жили в этом отеле.

Family

6/10

Pleasant

31 Jul 2019

Verified traveler

สถานที่ตั้งวิวสวย​ สภาพห้องพอใช้ได้​ แต่อุปกรณ์ของใช้ภายในห้อง​ รีโมททีวีถ่านหมด​ ใช้ไม่ได้

Leisure Family_with_children

8/10

Excellent

25 Jul 2019

Verified traveler

Ho apprezzato la pulizia e cordialità. Buona la colazione ma non mi piaceva dove si teneva, cioè nel piano interrato (buio, triste e con odore di fogna nei giorni di pioggia)

Leisure Family

8/10

Excellent

11 Apr 2019

Verified traveler

Alles ok. Lage gut. Schnell am Strand mit Shuttle Service. Zu Fuss 5 Minuten.

Leisure Family

2/10

Poor

07 Apr 2019

YU HSUAN

不值得推薦 下次絕對不會選擇這間

晚上沒有工作人員 只有一位守衛
我們晚上大約7點到 就沒有人幫我們服務 沒人能幫我們CHECK IN
後來是守衛拿房間鑰使給我們 但沒什麼辦法溝通 他英文不好
我們訂的房間是海景房 但根本看不到海 房內的質感也很差 明顯跟照片上顯式的差很多
不值得推薦 下次絕對不會選擇這間

Friends

4/10

Poor

12 Mar 2019

Verified traveler

익스피디아에서 조식포함 조건으로 예약했지만 조식은 없었다.카론비치에서 너무 멀고 높은 언덕에 있어서 불편하다.가격대비 시설도 많이 낡았지만 수영장과 선셋만 훌륭하다.전기와 수도세를 따로 현금결제했는데 저녁에 3시간동안 단수로 인해 물을 쓸수 없어 황당했다.비싸고 낡아서 추천하지 않는다.

Leisure Family_with_children

10/10

Exceptional

26 Feb 2019

Verified traveler

Le personnel toujours souriant laccessibilite a la plage avec navette gratuite aller retour toutes les 30 min et laccueil et mise a disposition dune chambre pour pouvoir prendre une douche jour tardif pour prendre lavion on reviendra merci a vous

Leisure Family_with_children

10/10

Exceptional

24 Feb 2019

Olga

Отличный отель. Уютные комнаты. Хороший бассейн, маленьким детям очень нравилось. Отличный персонал, очень общительный и дружилюбный. Отель находится в 15 минутах ходьбы от пляжа. Но в отеле сервис довозить и заберать постояльцев с пляжа и до пляжа. Каждые 30 минут. Очень удобно. Довезут до большого супер маркета \"Макро\" и заберут с тяжёлыми сумками. За что большое спасибо. Сам отель находиться на горе, но отель конпенсирует своим сервисом доставки постояльцев. Так что гора вовсе не мешает. При заезде с вас взимут за электричество по 150 бат за день и 1000 бат за уборку номера за весь отдых. Уборка в номере два раза в неделю. Отелю ставлю 5 . Минусов небыло.

Family

10/10

Exceptional

23 Feb 2019

OUAZENE

Jai aimé laccueil qui ma été réservé je devais attendre 14h pour le check in finalement on nous a accompagné a notre arrivée et ramasser nos valises jusqua notre chambre chose rare.également la navette toutes les 30min aller et retour toute la journee et le personnel souriant .mention speciale a HASSEN pour la traduction en thai et la petite chambre pour nos valises le jour du depart tardif et pour que nous puissions prendre une douche bravo a vous biz

Leisure Family_with_children

8/10

Excellent

19 Feb 2019

Jarmo

Siisti hyvä hotelli mäen päällä, mutta ilmainen bussi helpotti kulkemista ja ystävällinen kuski. Aika outo vaan, että perillä piti maksaa erikseen sähkö-, ja vesimaksu? Siivouksesta yritettiin maksattaa myös erikseen.

Partner

4/10

Poor

17 Feb 2019

Mahfoud

Pas de menage durant 3 jours , innondation dans lapparttement fuite , apres 18h plus personne a laccueil a par le restaurant et sont personnel qui sont tres serviable ,
mauvais hotel

Friends

10/10

Exceptional

14 Jan 2019

Manuela

Pulizia e cordialità

Appartamento nuovissimo e molto pulito. Alcuni membri dello staff sono italiani, tra cui il manager e sono tutti molto disponibili e sensibili ad ogni richiesta del cliente. La location è perfetta per esplorare l'isola con uno scooter che si può noleggiare in loco.La spiaggia è molto vicina e raggiungibile a piedi così come vari supermercati e altri servizi di cui si può aver bisogno. Consigliato!

Partner

10/10

Exceptional

03 Jan 2019

Verified traveler

Personale gentilissimo, soggiorno meraviglioso struttura nuova e ben tenuta. Grazie Mattia per la tua cortesia e disponibilità

Leisure Family

8/10

Excellent

01 Jan 2019

Verified traveler

キッチンが使えてバルコニーが広いのは良い。
換気扇が使えず三度頼んだが、結局修理には来なかった。

Leisure Family

10/10

Exceptional

26 Oct 2018

Sergey

Семейный отдых

Отдыхали семьёй, в целом, все понравилось, обслуживание очень хорошее. Из незначительных минусов могу отметить только наличие стиральной машины в номере, но, не подключённой к воде)
При планировании отдыха имейте в виду что, отель расположен на высокой горе. Для нас это был скорее +фитнес)

Family