Name: Ciudad de Mostoles
Address: Carretera Móstoles a Villaviciosa de Odón, Km 0,200 5 2, Mostoles, 28931, ES

8/10

Excellent

29 Oct 2025

Ann-Marie

Limited selection in the bar area

Partner

8/10

Excellent

10 Oct 2025

Jo-Ann

Hotel was wonderful stuff was excellent food was delicious. Just not a lot of availability to go out anywhere by foot.

Leisure Partner

8/10

Excellent

06 Oct 2025

TAMER

Staff friendly but location is terrible far from everything and very poor amenities

Business Self

10/10

Exceptional

29 Sep 2025

Jovita

Is nice hotel I guess nothing special

8/10

Excellent

12 Jul 2025

Saliha

We stayed there for one night. It was ok.

Friends_and_family Family

8/10

Excellent

01 May 2025

Yuri

Conveniente y seguro.

10/10

Exceptional

21 Apr 2025

Yuri

I was good

8/10

Excellent

04 Mar 2025

Ann-Marie

Beds were really comfortable. Bit disappinted the restaurant was closed on a weekend. The snack food selection was a bit uninspiring. Other than that it was good for a stopover.

Partner

10/10

Exceptional

06 Jan 2025

Christine

Had a drink in the bar which was very nice. Restaurant closed due to holiday season but this was not a problem for us. Small dishes available in the bar.

Partner

10/10

Exceptional

24 Dec 2024

Christine

Very smart hotel. Excellent breakfast

Partner

8/10

Excellent

21 Nov 2024

Jorge

Good

Leisure Family

10/10

Exceptional

19 Jun 2024

Lei

nice stay

Business_and_leisure Self

8/10

Excellent

18 May 2024

JORGE

30 minutes outside central Madrid, spacious rooms with an interesting glass shower. AC doesn't cool, just seems to blow outside air. On site restaurant with great service but regular overrated average food. Free parking and 2 paid electric chargers available on site.

Business_and_leisure Self

10/10

Exceptional

22 Apr 2024

Raul Antonio Campos

a great hotel, with great staff and good rooms.

Leisure Partner

10/10

Exceptional

15 Apr 2024

Maria N

Room was impeccable
Very quiet. The shower in the middle of the room..
impressive. I Would definitely recommend it.

Leisure Partner

10/10

Exceptional

10 Jul 2023

Edwin

Nice hotel, very modern and the food and service was excellent. Greatly recommend it.

Business_and_leisure Family

10/10

Exceptional

09 May 2023

wilma

A quiet and comfortable hotel.

A quiet, clean and spacious room. Cafe / bar food was good.

Self

10/10

Exceptional

10 Apr 2023

Antonio

Very good

Leisure Family

2/10

Poor

20 Mar 2023

Esteban

Stay there one night with other three friends. They all have American passport and I only have a Colombian passport. We arrived around 8 pm, Had dinner and then went to bed.
At 8 am, someone was knocking the door very hard like they wanted to break it. I ran out from my med naked to the door, and before i reach out, someone opened the door and I was there totally naked. He said sorry and closed the door. I put on a towel and opened again to see what was going on, 4 men were standing there. One of them identified as a police officer and asked me for my documents. I showed my passport and the ones from my friends too, he said it was a routine immigration check, which i found weird since I've been i Spain many times and all Europe, and i know you do the immigration at the airport.
They saw the three blue American passports and returned them to me but kept my Colombian passport investigating thru their radios. Then he asked me how Iong I was staying in the country. I asked them what was wrong and he side \"nothing\", and they gave me my passport back and left.
I understand that the police have to receive information about every guest of the hotels. But the fact that they were only after me, and that the hotel gave them key to my room without my authorization, makes this all situation very strange.
When we asked the front desk who gave them access to my room. They denied, they pretended like they didn't know and totally called me a liar when I told them they door

Leisure Friends

10/10

Exceptional

07 Nov 2022

Nancy

The staff was amazingly helpful and friendly. Rooms were excellent, can't believe the price! Tapas from the bar was oh so good. Stay at this place if you are in south west Madrid.

Leisure Friends

6/10

Pleasant

21 Jul 2022

Sarah Lee

Hotel was ok for two nights. Breakfast not worth the cost. Coffee cups were dirty and breakfast selection was quite limited.

Leisure Family

10/10

Exceptional

21 Apr 2022

IBIS

Lo q no me gusto un poco desolado la ciudad pero por lo demás con respecto al hotel y su servicio , a la verda muy bueno .

Leisure Partner

6/10

Pleasant

02 Nov 2021

abel

Not as good as expected

The room was just ok, bed was not very comfortable, TV was a joke, small 30 inches tv, above the desk, too far away from bed. Was better to use phone to watch anything.

Partner

10/10

Exceptional

30 Oct 2021

Daniel

Very nice hotel

Very nice hotel but did not get there till 1am but no problem to hotel rooms very modern 😀

Partner

6/10

Pleasant

27 Sep 2021

Tali

Basic hotel and room

Basic room, business oriented. The shower is in the middle of the room , so it’s not for friend just couple or single. Basic hotel near a bug shooing mall.

Partner

10/10

Exceptional

06 Jun 2021

Nadejda

Lovely place

The hotel is really cosy and the staff is amazing - so helpful, understanding, and welcoming. The manager is also extremely kind and always ready to assist when needed. The hotel is 25 min by bus from the city center of Madrid and about 25 min by car.

Friends_and_family Family

6/10

Pleasant

28 Oct 2019

Verified traveler

Would not recommend

Despite being a relatively new hotel, this place was poorly constructed, noisy and not very clean. Would not stay here again.

Partner

10/10

Exceptional

22 Oct 2019

Micaela

Enjoy!

The location is not the best. Need a vehicle to get around. Renfe train station is Mostoles - El SOTO. The hotel has its own restaurant but is closed on weekends. For any other restaurants you need a car to go to Móstoles Central. The rest is fast food.
There's a bar in the hotel with great service of snacks and sandwiches that is open everyday. Really friendly staff. The room is spacious enough but the shower room is unique and awkward in the middle of the room and see-through. My daughter likes her privacy, she told me she took her shower when no one else was in the room. Shower pressure excellent! Beds very comfortable. If you don't mind your shower in the middle of your room, this is your place to stay. Recommend!

Friends_and_family Family

8/10

Excellent

14 Sep 2019

Verified traveler

We had some difficulties finding the hotel at first but once we did it was perfect to access other communities. The personnel at reception area were very helpful. The bathroom was not as clean as I expected and one night we could smell cigarette smoke the air conditioner ventilation system.

Friends_and_family Family

8/10

Excellent

19 Aug 2019

GILBERTO

Great place to stay.

Hotel was clean and good service. Staff are very attentive and make you feel comfortable every single day. Is a great place to stay.

6/10

Pleasant

02 Aug 2019

Verified traveler

The Hotel is easy to access from M30 and it has several park free parking places. Staff was not helpful when I request a late checkout for only 3 hours even when the hotel was not full. The mattress was not comfortable at all.

Business_and_leisure Family

10/10

Exceptional

26 May 2019

LA

A perfect staying with great prices!
Staff was v professional and all time helpful.
The showerr is a “great fun”😂. Near to supermarket, railway station ( to the centre approx 10 mins and ticket also cheaper) and mc Donald’s 😬.
You won’t be disappointed

Friends_and_family Partner

4/10

Poor

27 Apr 2019

Verified traveler

There is nothing unique about the property. It a regular hotel. Not many facilities. The hotel was clean and quiet. Overall my stay was fine. However, I was charged for a breakfast I didn't take. I only took a coffee in the bar one day (and not in the breakfast room) and was charged 22 euros for my coffee which a lot. So be careful if you stay there not to be overcharged! I didn't appreciate been treated like a liar as well by the staff. I would not come back because of this.

Leisure Family

10/10

Exceptional

29 Dec 2018

Reinaldo

The property was amazing also the staff the only thing that I think was expensive is the breakfast, only bread, pastry (fews), coffee, juices(orange, apricot, pinapple) for only 11 euros i thing is expensive for that they offer

10/10

Exceptional

16 Dec 2018

Adrina

I do recommend this Hotel, very clean

My stay was so pleasant, the staff very friendly.

10/10

Exceptional

21 Nov 2018

Kevin

Great!

10/10

Exceptional

18 Nov 2018

Ahmad

Clean an modern hotel. Nice and polite staff. Great atmosphere. I like this hotell

Leisure Family_with_children

10/10

Exceptional

14 Jun 2018

Ian

Business Trip

Excellent

6/10

Pleasant

06 Jan 2018

LITAO

Be specific to ask non-smoking room

We reserved non-smoking room, but was given a smoking room.
They told me that we have to specifically tell them non-smoking room when check in.

Family

10/10

Exceptional

29 Dec 2017

Mikel

Quiet, clean and modern

You walk in and it smells great -strange thing to say I know but there you have it. The hotel was modern and clean and very quiet. We were very satisfied with it.

Family

4/10

Poor

28 Nov 2017

akanour

Worst bed and pillowa ever

Bed was horrible, you could feel the springs on ur body.
Pillows are like sidewalk briks.
Never again even if I have to drive for an extra 20 miles.

8/10

Excellent

09 Nov 2017

Leonard

Trip

Good

10/10

Exceptional

28 Jul 2017

Dhrgam

Very nice

The hotel is very very nice and the people are very helpful with a very good service.

10/10

Exceptional

28 Jul 2017

Raz

Conference hotel in Mostoles

This hotel is around one hour away from central Madrid. I won't recommend it to the Madrid tourists. The closest metro station in University Rey Juan Carlos. It's outside Zone-A metro area and needs an extra ticket each way. However, I enjoyed my 4-nights stay while I was there to attend a conference in URJC (20-minutes walk from the campus). I'll consider it again for myself if I am in the area. Breakfast is good if you're on a business trip, and traveling alone. There is a McDonalds and KFC, as well as departmental/super store/mall in 5-10 minutes walking distance. You can buy sim cards from the phone stores in the mall.

10/10

Exceptional

06 Jun 2017

tan

I went with my partner and baby. Hotel staff friendly, welcoming and extremely helpful. Going out of their way to ensure we were comfortable at all times

6/10

Pleasant

11 May 2017

FREDON

There was no kettle and coffee and tea in a 4 star

The Food served in the Hotel was very bad and 12.50 Euros was not worth it and the breakfast was
very bad no eggs and for a charge of 12 euros for breakfast per person one would have expected to have a fried egg and the juice was squashed water flavor and the breads were inadequate and overall breakfast was bad for a 4 star Hotel

2/10

Poor

24 Apr 2017

Verified traveler

Staff very dishonest

Staff very dishonest. Gave them specific instructions on how to handle a situation and didn't do what was asked

8/10

Excellent

22 Apr 2017

Brian

Business trip stopover

For a business trip it is ideal with a good restaurant, only breakfast was slightly sparse although fresh orange juice and Jamon and fruit was nice

10/10

Exceptional

18 Apr 2017

Monika

Great location, nice hotel

The hotel is in a good location, 20 minutes drive for anything in Madrid, which need to be seen. Staff are very kind, polite, speaks good English and the rooms are fine to stay for a short break.
I would definitely recommend and we will come back again when are in Madrid.
Thank you.

8/10

Excellent

30 Mar 2017

Verified traveler

PRETTY GOOD I REALLY ENJOY THE SHOWER I DINDNT SEE IN ANY OTHER HOTELS BEFORE LOVED IT.

8/10

Excellent

21 Feb 2017

Verified traveler

Great stay

Good

8/10

Excellent

19 Sep 2016

Pallu

Near Universidad Europea

We chose to stay here as our son was about to start at Universidad Europea in nearby Villaviciosa de Odon. The hotel is near Mostoles Soto station which connects to the Metro and the city. If you want to be closer to the city centre -this hotel may not suit as its a good 40mins from the City centre. However, it is very comfortable. If you need to be near the University -it is quite well placed. There is a bus that you can take from outside the hotel that goes to Villaviciosa de Odon. Or a taxi ride costs about €12.
It is mainly a business hotel. It is reasonably priced for the quality. But is may be a bit too far if you want to be based nearer the city centre. It is surrounded by major roads -but you don't get any road noise in the hotel. It is close to a few fast food outlets, a Carrefour and a Lidl! We couldn't find any restaurants within easy walking distance -but the hotel serves good food and reasonably priced. The bar at the hotel was very comfortable and seemed well stocked - although they didn't have any Pedro Ximieinez! But the bar staff were very friendly.

10/10

Exceptional

27 Feb 2016

Verified traveler

absolutely very good. First class facilities, close to everything, for a fraction of Madrid downtown prices, lots of shopping centres nearby and surrounded by a network of super highways that will take you anywhere in no time.

10/10

Exceptional

14 Feb 2014

Verified traveler

Perfect business Hotel

Clean, close to highways and business/industrial area's. Well appointed room, clean and great shower! Restaurant was good, expensive drinks but what can you do. Good value for the price, perfect for my business trip. 35 mintues from the airport, free parking and roughly 20m to the center if you have a car.

8/10

Excellent

15 Apr 2013

Verified traveler

Good value for a business traveler

This hotel is fairly far from restaurants and other amenities. The staff is very helpful in giving instructions about how to reach various locations by train and metro. The showers are somewhat odd, in that they are transparent glass chambers in the middle of the bathroom. Because of this, the hotel might be unsuitable for families. In general, this is a nice, cost-effective place to stay if you need to be in the Mostoles area.

10/10

Exceptional

03 Nov 2012

Steve and Shirl

Great as a base for visiting Madrid and surrounds

Very friendly staff, excellent food which although has only a limited menu is of great quality. The rooms are quiet, all amenities work well and the hotel is very conveniently situated for quick access to main motorways for travel to the airport and Madrid.

8/10

Excellent

18 Jun 2026

MIGUEL ANGEL

Pocas opciones para servicio de habitaciones y precio excesivo. La calidad buena, así como la rapidez

Self

6/10

Pleasant

19 May 2026

Raphael

L'hôtel commence à accuser le poids des années, la literie est usée et déformée ce qui vient gâcher le séjour. L'insonorisation entre les chambres n'est pas des plus performante non plus.
Petit déjeuner très variés et de qualité, entre traditionnel et continental.
La situation et la facilité d'y accéder depuis Madrid ou Villaviciosa de Odon en font tout de même un plus.

Partner

8/10

Excellent

10 May 2026

Cecilia

We arrived to Madrid airport and were heading to the sout-west and we stayed here on our way. It was very convenient and a nice and clean hotel. We thought it was a perfect stay.

8/10

Excellent

03 May 2026

Jean jacques

Situation interessante proche d’une autoroute, petit dejeuner copieux

Partner

6/10

Pleasant

27 Apr 2026

Paula

Habitación limpia y moderna. On aire acondicionado

Self

8/10

Excellent

10 Apr 2026

Agostina Rizzo

Muy bien todo, solo le faltarían los huevos revueltos para el desayuno

Self

10/10

Exceptional

24 Feb 2026

charles

Merci pour le silence la tranquillité dans les étages et merci au personnel qui fait le ménage d être aussi discret le matin c’est une des raisons qui me fait aimer cet hôtel

10/10

Exceptional

23 Jan 2026

Pedro

Todo Fantástico, como siempre !!!

Business

10/10

Exceptional

22 Nov 2025

Chandys

No me dieron desayuno gratuito

Leisure Partner

8/10

Excellent

07 Oct 2025

Michael

Inte så speciell, kostade 14 euro per person

Partner

8/10

Excellent

18 Sep 2025

Linda

Bel Hôtel malgré les points négatifs on reviendra

Bel hôtel, bien placé entre Villaviciosa de Odon et la zone commerciale de Alcorcon.
Chambre jolie et bon matelas.

Points négatifs :
- Pas de cafetière ou bouilloire dans les chambres ( souvent présent dans les 4 étoiles)
- Le concept de la douche au milieu de la chambre donne un style moderne mais n'est pas pratique du tout quand on est 2 , mon mari qui se lève plus tôt et prend du coup sa douche plus tôt me réveillait tous les matins car il n'y a pas de porte à la salle de bain et la douche est à cote du lit. Idem pour moi qui dérangeait mon mari pour dormir vu que je prenais la douche tard
De plus la douche qui se veut moderne avec un sol en alu fait un bruit peu agréable quand l'eau tombe dessus, on dirait la pluie qui tombe sur de la tôle. La douche n'est pas du tout un moment de détente après une longue marche à Madrid.
Dernier point négatif :il y a du choix au petit déjeuner (14 euros) mais pas varié on a eu la même chose pendant 4 jours.

Friends_and_family Family

10/10

Exceptional

14 Aug 2025

Fatima

Très bien

Séjour agréable, l’hôtel est propre le personnel agréable. Nous avons pris le petit-déjeuner à l’hôtel qui était très bien.

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Michele

Personale eccellente

Business_and_leisure

4/10

Poor

12 Jun 2025

Ana Dolores

Muy mal. Vino una excursión de niños y el pasillo fue una batalla campal, tuvimos que llamar dos veces a recepción para que les llamaran la atención. Deberían tener más cuidado de donde ubican a los clientes que vamos a descansar y por motivos laborales de los niños que van en plan excursión fin de curso

Business

8/10

Excellent

31 May 2025

Alejandro

Buen hotel, el sistema de cuarto de baño es demasiado innovador para nosotros, la cama necesita actualizar el colchón, ruido alto del aire acondicionado, desayuno muy bien, personal excelente, bien comunicado y buen parking

Leisure Family

10/10

Exceptional

23 Apr 2025

Lorena

El personal muy amable y la habitación de buen tamaño y cómoda.

Leisure Family

10/10

Exceptional

21 Apr 2025

JORGE ARTURO

Buenisima ubicacion

Muy bien ubicado con enlace casi directo a la a5. Parking disponible

Partner

10/10

Exceptional

06 Apr 2025

Michele

Perfetto in tutto

Business_and_leisure Self

10/10

Exceptional

09 Mar 2025

Nicolas

exelente beneficio

Business Partner

10/10

Exceptional

07 Mar 2025

Michele

Eccellente

Business_and_leisure Self

10/10

Exceptional

15 Feb 2025

charles

L'hotel est vraiment trés très calme, j'ai beaucoup apprécié ce calme !! la chambre etait nickel. et l'hotel est trés bien situé pour ce que nous avions à faire. Mais le calme reste l'élément le plus important pour moi.

Leisure Partner

10/10

Exceptional

15 Jan 2025

Michele

Top

Business_and_leisure Self

10/10

Exceptional

24 Dec 2024

Carlos

El hotel responde a las expectativas. Es un hotel adecuado para su categoría.

Friends_and_family Family

4/10

Poor

09 Dec 2024

Eulalio

Desastre

Además de no funcionar el cargador eléctrico para el coche, como otras veces. El agua caliente no mantiene temperatura y cada pocos segundos sale totalmente fría. Cuando hemos indicado estos problemas en recepción nos han dicho que no tienen mantenimiento.

Friends_and_family Family

10/10

Exceptional

08 Dec 2024

Sonia

Buen hotel en calidad y precio

10/10

Exceptional

05 Nov 2024

guillermo

perfect

Business

10/10

Exceptional

30 Oct 2024

Maria

El personal del restaurante muy amables todos recepción impecable y camareras muy atentas

8/10

Excellent

15 Sep 2024

Mercedes Tur

Solo que a veces el restaurante no està disponible y no lo se hasta que llego…però todo bien.

Business

8/10

Excellent

07 Aug 2024

Patricia

Ok

10/10

Exceptional

12 Jul 2024

Anabell

habitaciones comodas y limpias, personal amable y servicial

Leisure Family

10/10

Exceptional

05 Jul 2024

Juan Alberto

Tofo Ok

Muy bien

Friends_and_family Family

8/10

Excellent

23 Jun 2024

José Fernando

Bien los camareros muy bien

Leisure Partner

10/10

Exceptional

18 Jun 2024

Manuel

Strålende sted

Det var flott å være på hotellet, rommet var ren og stor nok, personell var sp hyggelig

Friends_and_family Family

8/10

Excellent

25 May 2024

Mercedes Tur

A mi me gusta este hotel, siempre que paso por Alcorcon, me gusta quedarme aqui, no tengo sorpresas y siempre me tratan bien.

Business

8/10

Excellent

24 May 2024

Rosa

Hotel con merecidas 4 estrellas

Aparcamiento en los bajos del hotel, atención muy buena y la habitación preciosa

Partner

10/10

Exceptional

30 Apr 2024

Raquel

He estado muy cómoda sin duda voy a volver al mismo hotel gracias por todo

Leisure Partner

10/10

Exceptional

31 Mar 2024

Michael

Super cómodo y bien ubicado y comunicado

Leisure

10/10

Exceptional

04 Mar 2024

ALBA

Nada q comentar

Leisure Family

10/10

Exceptional

03 Mar 2024

Alberto

Buen alojamiento.

Leisure Partner

8/10

Excellent

15 Dec 2023

Mercedes Tur

Restaurant no disponible para el huésped.

Me gusta este hotel, me gusta cenar allí y el servicio. Desafortunadamente anoche el hotel tenía el restaurante completamente comprometido y no pude cenar allí, comí en la cafetería está bien, pero no es lo que me gusta de este hotel.

Business

10/10

Exceptional

12 Dec 2023

Luis Francisco

TODO EXCELENTE

Leisure Partner

6/10

Pleasant

03 Dec 2023

Jose Manuel

.