Name: AC Iberia Las Palmas
Address: Avenida Alcalde Jose Ramirez Bethencourt, 8, Las Palmas De Gran Canaria, 35003, ES

AC Iberia Las Palmas

Gran Canaria · Spain

Avenida Alcalde Jose Ramirez Bethencourt, 8View location

100 reviews shown

8/10

Excellent

02 Jun 2026

Mark

Beautifully renovated modern hotel, near the historic center. We were there 4 days and only got housekeeping 1 time. If you missed your chance for housekeeping, they did not come back. Great breakfast. Nice gym, although it could use a little more TLC. Like having sanitary wipes available. The lobby, bar, and all public rooms are in a very chic contemporary style. Desk staff was helpful. Room amenities were fine, but in a high-end hotel, they could be nicer, like less paper and plastic and more china.

Partner

4/10

Poor

28 Mar 2026

Athanasios

Internet no work in some rooms
Safe box no work,coffee machine no work

Self

10/10

Exceptional

17 Mar 2026

Dominik Mateusz

Very nice hotel for its price.

Friends

8/10

Excellent

13 Feb 2026

Jean

Good location, handy for buses and restaurants. Liked the reception bar area.

Friends_and_family Family

8/10

Excellent

02 Feb 2026

Anita

The front desk staff was very helpful! Javier in particular got us where we wanted to be by looking up bus schedules and even printed them off for us. Cleaning staff always greeted us a a smile and hello.

Leisure

4/10

Poor

23 Jan 2026

zhunia

The staff were amaizing in the reception Andrea helped us reserve our bag and check out which was seemless. The dinner stuff :santia i not sure of spelling and Andriu were so helpful and friendly .The staff in the breakfast buffet were ok though we were asked for our room number twice ( the first time at the door which is natural and the 2nd time whilst getting our food.The room and corrindors were charcoal with no light so a bit depressing.The bathroom had a brezze come through a small gap and the fitting of the shower look like a caravan with a plastic base.Overall all the bathroom needs an uplift.The breakfast was so poor I should have followed my instinct not to go .We addeded last min at the hotel and regret .The tongs were so small they were held by many as they should and too small that the handle was placed on the food so when one picked them , the handle part they touched the food.The choice was limited and the hot food was cold for three days ( the veg and something labelled bacon but looked like sausage however the other day on one day labelled ssusage) The pastries and fruit did not look apertizing .The only thing I enjoyed was the statndard bread and butter with herbal tea.I chose the hotel cause the general reviews were 8.2 but was so dissapointed cause the rating are misleading .I will never trust ratings again.There were comments relating to my experience which I ignored so my lesson is to check for a theme in reviews.Location is great thats all.

Leisure Partner

6/10

Pleasant

06 Jan 2026

Susan

As I was being dropped off at the hotel at 12 noon with luggage, I sent a message to the hotel the day before, asking if I could leave it with them, then come back to check-in at 3 pm. I received a reply the following day AFTER I'd actually checked in: I really didn't expect it would take them so long to respond. On arrival at the hotel around 12.15, I was met by the backs of 3 monitors spaced along the reception desk, with the tops of 3 receptionists' heads above. When I heard one of them speak, I had to presume they were addressing me. (If the monitors were at an angle, at least I could see faces). The receptionist I spoke to wasn't particularly welcoming and just photocopied my passport. I was told where to take my luggage: an office to the side of reception which had furniture, and many pieces of luggage stored randomly. There was no lock on the door and nobody monitored access. I was told to return at 3 pm to check-in, but when I did so, a room wasn't available and had to wait until nearly 3.30 pm. Being told \"housekeeping is busy\" just made me feel like a nuisance. When I retrieved my luggage, nobody checked the legitimacy of my being in the \"office\", so the security there was nil. For the record, when I checked out, the receptionist I spoke to was very helpful and took me to a locked room to leave my luggage for a few hours, and given a receipt. I cannot believe the difference between the Saturday and the Monday reception staff! No space left to comment on my room :-(

Leisure Partner

10/10

Exceptional

03 Jan 2026

Mark

Everything was perfect

Leisure Self

4/10

Poor

31 Dec 2025

Alfredo

The room was is poor conditions for the cost of it. The shower drainage was block and towels have lipstick mark

Partner

8/10

Excellent

17 Dec 2025

Pui King

Clean and spacious room, one sad thing was the wifi - it wasn't stable, I basically couldn't connect to the wifi

Leisure Partner

10/10

Exceptional

10 Dec 2025

James

Room was clean and pool area on the top with great views was splendid. Only negative was the WiFi from room on the 9th floor was poor

10/10

Exceptional

04 Dec 2025

Amy

The room was clean and bed was comfortable. Breakfast was great! But what really got me was the kind gentleman who checked us in. I asked for a couple of extra coffee pods for the morning and he showed up to our room a little bit later with a bunch of them. Just really great service, with a friendly attitude. The woman checking us in for breakfast was the same -- very personable and very helpful!!
So the hotel was good -- the staff was excellent.

Leisure Partner

10/10

Exceptional

01 Dec 2025

chiehchih

It was a little bumpy to start because ac does not operate the way we used to. We stay two nights with them and their staff was friendly. The lady checked us in even come up to help with our ac. Our room has a nice mattresses and has a nice ocean view. We moved to another ac hotel near cruise terminal last night and we regretted about it. The ac near the terminal has very old mattress. It has the worst mattress that we have ever seen with marriot. The ac hotel near cruise terminal has a motel 6 quality of the mattress. If we knew, we would choose to stay at this ac hotel.
We

8/10

Excellent

05 Nov 2025

Marie-Pascale

Staff is very nice, the first room they gave vas not in a good condition and they provided me another one very easily.
This hotel needs to be refreshed and they should clean ventilation docks

Self

8/10

Excellent

10 Oct 2025

Gustavo

Good breakfast. Rooms were a bit tired and staff were great.

Friends_and_family Friends

10/10

Exceptional

23 Jun 2025

Rose

The best thing about this hotel is the staff and the food. The property is a lovely art deco style building that needs some updating but the rooms are spacious and the views of the port are great.

The third time we have stayed here, the buffet breakfast is great with a nice selection and the food in the bar is great too.

Staff are always so friendly and accommodating.

Close to bus connections, easy walk to Triana where there is a great selection of shops and restaurants.

Kids love the pool on the roof terrace although it was a bit windy during our stay so we didn’t spend too much time there.

Leisure Family

10/10

Exceptional

13 May 2025

Amanda

We really enjoyed our short stay here. The staff were amazing, nothing was too much trouble for them, the room was spotless and the rooftop pool was perfect for us to relax and dip in and out of to cool down. We can’t wait to return and will happily recommend!

Leisure Friends

6/10

Pleasant

26 Mar 2025

Ellie

Me and my friend visited for 3 nights, the staff were lovely however the room it’s self was not the best. Overall it was ok to stay in but the floors were extremely dirty making me feel unclean to stay there. The shower would leak everytime and go into the bedroom and crest a safety hazard as there was puddles of water and would rot the bottle of the door making it hard to open and close. The cleaners would come up and clean it everynight for us as it was lifting up the floorboards. I did comment everyday to reception about how dirty the hotel room floors were and nothing was done about it.

Friends_and_family Friends

10/10

Exceptional

16 Jan 2025

Baltazar

Hotel very clean

6/10

Pleasant

13 Jan 2025

Roger

This hotel is very conveniently positioned for the central business and shopping area of Las Palmas and is just a short walk from the old town and cathedral.

The staff are very welcoming and the lobby has a very open and modern feel.

The breakfast buffet is good, with a wide selection of food on offer and eggs cooked to order. It was regularly replenished so there was never a shortage of choice whether you dine early or late.

The food in the new lobby bar is good. We liked the main courses, but avoid the 'sharing sardines' as they are literally a tin of sardines and a packet of crisps you could buy in the local shops for €2.

The hotel is clearly needing to be refreshed. The coerridors feel very dark and sombre. The paint in the rooms is showing wear, although the furnishings are good and the bed is comfortable. The wood flooring has not worn well - in our bathroom the boards had bent so the door only opened outwards.

There is a rooftop pool, but this is not heated. You need to take care around it as much of the decking is bent and there are numerous loose screws.

Overall this felt like a quality hotel that needs money spent to bring it back to a good 4* standard. However, the staff were great and this, coupled with the location, means I would consider staying there again.

Leisure Partner

8/10

Excellent

08 Jan 2025

Andrew

Could do with a bit of TLC. Lovely staff - really professional. Nice place, well kept and very clean. Was easy enough to park but that might be a real challenge in summer. Down sides were the lift waits (there are three small and slow, old-fashioned lifts; they'd really benefit from replacing with two larger modern speed lifts) and the gym really needs attention. The breakfast was fine - a couple of things you'd normally expect to see were missing but it was decent value with several coffee options. The breakfast room is not for those who dislike noise though. Was really impressed by the rooms on the whole - the sea view, while you're looking at a commercial shipping operation - is still impressive.

Leisure Partner

10/10

Exceptional

30 Dec 2024

Wendy

Great location to travel the island

Leisure Partner

10/10

Exceptional

29 Dec 2024

Srinivas

Property is located in the northern part of the island. With a rental car, this becomes very convenient to experience the local flavour that is available in and around the hotel as well as access the more touristy southern parts.
Excellent veg options for breakfast, and a friendly staff made our stay very pleasant.
We traveled as a family of 4 with two kids.

Leisure Family_with_children

8/10

Excellent

06 Dec 2024

Lesley

Good option for LP

Check in disappointing - not allowed to check in early while others could I was told it was because I paid a cheap price booking late so they would only allow checkin at 3pm. They did take my baggage to store. I think clients should be treated the same no matter how much is being paid. Hotel is a great location for bus station and city centre 800 meter walk. Room would th balcony lovely. Great bedding no food available in the hotel at night. No signage from main road so hard to find

Friends_and_family Friends

8/10

Excellent

22 Nov 2024

Nigel

The staff were excellent and very helpful. The rooms need refurbishing and bringing up to a good standard. Only 2 out of 3 lifts working, and you had to wait awhile for the lift. Pool on roof very small and only a few sunbeds. Always taken early. The beach is a good 30 minute walk.

Leisure Self

10/10

Exceptional

11 Nov 2024

Jeffrey

Lovely hotel, great location and ideal for couples/families

Business Self

8/10

Excellent

03 Nov 2024

heuda

A good hotel in a quiet area. What i liked the most in the view of the city from our 10th floor room.

Leisure Partner

8/10

Excellent

17 Sep 2024

Francisca

Had a very pleasant stay at the Hotel, overall it’s very nice and super friendly staff the only bad thing is you can see it’s not the newest because some of the floor was damaged, the chair that was in the room already had some little damage and the shower was clogged but the next day someone came and fixed the shower so that was very nice. I’d recommend staying here

Leisure Self

6/10

Pleasant

18 Aug 2024

Jaime

Found roaches in the room.

Leisure Partner

10/10

Exceptional

07 Jun 2024

Rose

Had a wonderful stay visiting family close by. The food is great and the staff are really friendly and great with kids. We really love Marina in the bar/restaurant.
The hotel is a bit run down which is a shame - I hope they will invest in a renovation soon as it is a lovely building and we will definitely be staying agian

Leisure Family_with_children

10/10

Exceptional

14 Apr 2024

Verified traveler

Iberia is the one!

Iberia is highly recommended by those with high standards.
The food and service are fabulous.
The staff are kind and helpful to Americans.
The ocean view is wonderful.

Good experience!

Friends_and_family Family

10/10

Exceptional

02 Apr 2024

DARIO

Desk, cleanibg, bar excellent

Business Partner

10/10

Exceptional

27 Feb 2024

Dick

Ideal location

Good quality hotel and the staff were friendly and efficient. It's easy to drive to and only ten minutes walk from the old town. Excellent breakfast buffet except, and this is the reason for my poor sustainability/ environmental rating, they have Nespresso machines that generate hundreds of waste pods every day. Bean to cup machines would be so much better. Our room was directly under the Gym so if you particularly want a quiet room don't be on the tenth floor.

Partner

10/10

Exceptional

01 Jan 2024

Carlos

Location and staff

Leisure Self

10/10

Exceptional

20 Sep 2023

Rose

We, a family of 4, thoroughly enjoyed our stay in Las Palmas visiting family. Thank you.

We had a juniour suite which comprised of 1 bedroom and a lounge (with sofa bed and an extra single). We also had a view of the dock and a balcony which was a lovely surprise on arrival.

The staff were all so kind and helpful and really made our stay. We were also very impressed with the food. The breakfast buffet had a great range of options, wide selection of nice breads for toasting and mini pastries, as well as hot and other cold options.
We ate in the bar the first night and it was outstanding we returned again on our final night.

The kids loved the rooftop pool, the only drawback was that it didn't open until 11am.

Leisure Family_with_children

8/10

Excellent

01 Jul 2023

AVA LUNA

Tv only in spanish and wifi was very limited in the room

Leisure Partner

8/10

Excellent

19 Mar 2023

PAUL

Very corporate big noisy lobby, nice room but nothing special.
Pool closed - no reasons given

Leisure Self

6/10

Pleasant

13 Nov 2022

Verified traveler

Not bad but not the best hotel.

Reasonably good hotel but there are many better ones in Las Palmas. Slightly expensive for the quality. A pool on the terrace is actually good. Location ok but not in the heart of the town centre either.

Business

4/10

Poor

23 Feb 2022

Luigi

Bad Experience!!

Travelled from the south of the island for a night as I had a very important meeting early in the morning, the check in was slow but the receptionist ( guy) was great, the other receptionist ( woman) said that my booking was only for one person !!
I showed the reservation and also she said that no balcony, it was quite a bad experience, I had to wait for 30 minutes to access the room
Then in the evening it was really hot and I decided to put the air con on and it wasn’t working also the room was full of mosquitos ( killed about 15) I called reception at 1.00 am as couldn’t sleep to ask for a fan and they told me they don’t have any ! I mentioned that the air con was faulty and they said yes the air con it’s not working for some time now! I did not get any notice of that when I checked in or when made the reservation, otherwise I would of book another hotel!
They told me I could borrow a spray ( mosquito) for only few minutes as other rooms may need it them.
I could not sleep that night and the next day when I complain no apologies or explanation.
Definitely not going back there!

Partner

8/10

Excellent

21 Nov 2021

Dean

AC Hotel

Good hotel, menu is a bit restricted.

Business

8/10

Excellent

26 Mar 2021

Dor

Very nice hotel in a great location

Very nice hotel close to the lovely vegeuta area. A bit old, especially from the outside but overall very good.

Partner

8/10

Excellent

07 Jan 2021

Verified traveler

We stayed here for a week recently, and found the staff to be very friendly and helpful. Our room was clean and had everything we needed - it was also serviced daily.

The breakfast was good, but there was little variety, so you had the same offerings every day. Now, I do understand that with the current Covid situation, the hotel was limited in what they could provide, they still did an outstanding job and their system for everyone to have their own 'tongs' works very well (except for scrambled eggs).

Despite the pool being emptied, we were able to sunbathe on the rooftop for the first two days. After that the whole area was closed off for use which was rather disappointing.

The hotel is next to a very busy motorway, but we were not disturbed by any traffic noise. It is close to many shops and restaurants and is within walking distance to Old Town. There is a lovely park between the hotel and Old Town, which has a cafe serving drinks, and a few food carts which serve rather delicious food. There is also a big playground for children and even a dog park.

We had misjudged the location, and had to get a taxi daily to the beach area Playa de Las Canteras. The fare is €6 each way, so it's not too bad, but if you want a beach holiday, you may want to consider booking a hotel closer to the beach. There are taxis available directly outside the hotel.

I would definitely recommend AC Hotel Iberia Las Palmas, and their standards during this pandemic is exceptionally high.

Leisure Partner

8/10

Excellent

15 Nov 2020

Philippe

Good address in Las Palmas

Perfect stay, close to the old center of Las Palmas. Hotel is clean and staff is very friendly. Enjoyable breakfast. Would stay again.

Partner

6/10

Pleasant

26 Feb 2020

Christopher

Not bad

Decent place but a bit over priced. Shower leaked liked crazy and the WiFi barely worked without dropping service every 5min

Friends_and_family Friends

8/10

Excellent

04 Jan 2020

Verified traveler

It is very accessible and you can walk to the center easy the bed wasn’t not too comfortable but the cleaning and the service was very good

Friends_and_family Family

6/10

Pleasant

29 Dec 2019

Verified traveler

Nice clean room i slept very well.the bathroom was tiled an modern plus point it had a bath.

Leisure

8/10

Excellent

15 Sep 2019

Timothy

Downtown location with free airport shuttle

We only stayed overnight at the hotel, arriving late & leaving early. The main reason we chose this hotel was because it offered free airport shuttle service. We didn't eat at the hotel as we found it too expensive. We walked to a little cafe for breakfast about two blocks from the hotel. The room was comfortable & had everything we needed & more! It's located downtown, right on the water with a nice view of the harbor & ships.

Partner

4/10

Poor

12 Mar 2019

Verified traveler

I AM IN Gran Canaria because I am having Radio therapy..Our room was very clean but extremely hot..The window wouldnt open ..the mattresses on the single beds were far too soft ..they said they were full and that was all they could offer..sorry we wont go again .!

8/10

Excellent

11 Nov 2018

virginia

Beautiful hotel close to the old town section staff went above and beyond to make our stay wonderful, my only complaint was the air conditioning didn't function well. I never complained so they didn't have the ability to correct the problem but the room was wonderful and well kept

8/10

Excellent

11 Oct 2018

Verified traveler

It is a little difficult to find the hotel location.

10/10

Exceptional

29 Sep 2018

James

Excellent hotel. Bonus with complementary shuttle to and from airport. Convenient location to shopping areas

10/10

Exceptional

27 May 2018

Verified traveler

Staff were extremely friendly and helpful

Hotel was lovely the staff recommended things and places to go and also the room was really nice

10/10

Exceptional

09 Apr 2018

Verified traveler

Great breakfast buffet. Our rooms had a good ocean view. There's a shuttle to the airport.

8/10

Excellent

29 Mar 2018

Michael

Nice hotel which is well located.

Centrally located hotel in easy walking distance of old town.

6/10

Pleasant

23 Feb 2018

Verified traveler

Pretty Good.

Heavy musty smell covered up by cleaning products.

Family

6/10

Pleasant

20 Feb 2018

Paul

Very average hotel spoilt by its location.

Hotel is OK but in business area. Cleaning staff confused as to whether the room was serviced for 1 or 2 persons. Very few restaurants in locality , mostly Chinese and cafes catering for lunch time trade. Evenings surrounding area is dead. Need to get taxi into town. Hotel breakfast buffet area is cold. Breakfast nothing special. The main gripe is that you have to pay 10 Euros per day to park in the hotel car park and that is not advertised in the booking forms. We stayed 5 nights .I had no option as I was competing in an event with heavy equipment to carry to car every day.

Partner

10/10

Exceptional

03 Jan 2018

tom

Excellente

Lighting is dark in the hotel. Mattress was not comfortable

4/10

Poor

02 Jan 2018

Ebie

Very disappointed

We were booked into a room that already had guests in, we had to go back to reception to have that changes, almost walked in on a man in the shower,

The restaurant closed far too early, and room services was his TV cold snacks, if you are unlucky to rely on the hotel for dinner, you will be very hungry.

Breakfast also was very poor.

4/10

Poor

01 Jan 2018

robert

Not for pleasure, more for business

Hotel staff let this hotel down, none speak very good English, and can be quite rude. I found the hotel to be more for Business than pleasure. We had 2 rooms booked for 2 nights but we have checked out after one night for a more beach holiday hotel. 01/01/2018

Family

10/10

Exceptional

23 Oct 2017

Patricia A.

Excellent Service

Had excellent service anytime of the day or night. lso had a safe and refig in room.Made it so much better.

10/10

Exceptional

06 Sep 2017

Sangeun

The view is beyond amazing. Can't ask for a better

The view is beyond amazing. Can't ask for a better one.
Stayed for two weeks and the staff were very nice as well.
Really loved the hotel.

4/10

Poor

28 Jun 2017

Camila

Considering the price I paid, and comparing with other options of accommodation in Las Palmas, I don't think it was a smart choice. My original room had a smell (even though the hotel says it is \"smoke free\") and a problem with the flush. They moved me to another room, but clearly it was not at the same standard, so I ended up paying more for lower quality accommodation. I ended up staying there because (i) I had already paid for my room and (ii) I didn't want to change rooms a second time for a two-night stay. The staff was generally helpful but not particularly friendly. The room was mostly clean but not as you would expect when you pay USD 100 a night (there was hair on the bathroom sink when I moved to the second room and toothpaste splash on the walls). I called the hotel before getting to Las Palmas and I asked about the distance from the closest bus stop and they said it would be a 5 minutes but it was more like 10, not very practical if you have a lot of luggage. So this was not my worst time in a hotel, but if I come back to Las Palmas I will most certainly not stay there again.

10/10

Exceptional

20 Apr 2017

MIKE

Great location (just ask reception)

Very pleased with the location, first night the receptionist was a bit elsewhere , she even was surprised that we needed a room keycard! Anyway since that check in experience was none existent then the first night we walked in completely the wrong direction and ended up getting \"food\" from the super market. All was well in the light of day and the hotel location was ace to get to the old town area of Las Plamas. Furthermore the experience in reception went up 100 times with the right member of staff. So hotel is in a good location, very clean, very friendly, we did not eat in the hotel as breakfast was not included and to be honest a breakfast over €12 per person is rather high, I would recommend taking it in the town at least you can get some fresh air and save some money. I would stay at this hotel again without a doubt.

Partner

10/10

Exceptional

15 Apr 2017

Brilliant business style hotel in Las Palmas

An excellent hotel that is business oriented in style and layout (hard to find in Gran Canaria) but terrific for kids too. Would not be out of place, interior wise, in Manhattan or London. Cool design. They didn't charge breakfast for our 4 year old.

8/10

Excellent

07 Apr 2017

Marie

Nice hotel, close to Old Town.

Had a lovely break, staff were friendly and helpful. Room was clean, well laid out. My only criticism would be lack of tea and coffee making facility.

8/10

Excellent

04 Mar 2017

Verified traveler

nice clean hotel

a 4* hotel. walk to city centre. view not good unless you face the sea.

6/10

Pleasant

27 Feb 2017

Philip

Dissapointing

17 legitimate plus 7 illegitimate car park spaces for a 480 room hotel. Therefore no parking.

Struggled to get wait staff attention.

Mystery breakfast timing variations are not posted.

Our shower overflowed despite maintenance requests.

The. Hotel has great potential yet suffers from poor execution.

8/10

Excellent

18 Feb 2017

Rupa

Nice hotel for a business trip!

It's a nice hotel if you're travelling for business purposes. Beach is far although the rooms have nice views overlooking the ocean. Staff are friendly and helpful. Good breakfast, toast, fruits, cereal, juices, the usual. Not many options for lunch and dinner especially for vegetarians!

8/10

Excellent

05 Feb 2017

Good for week-end break

As a solo female traveller I wanted to be within walking distance of Vegueta and Triana districts. Hotel aimed at more corporate but suited me, felt very comfortable and secure. Particularly liked the open plan bar/lounge dining area.

4/10

Poor

31 Jan 2017

nikki

overrated and dull

on arriving i was given 2 single beds when i had requested a king size had to call reception twice as they did not get back to me, i was given a king size but was told that i was lucky to get one as there not guaranteed even tough i had put this requirement in my booking. The room was dark and dull and the brown walls hid the marks that we not cleaned of very well,there was large chunks taken out of the wall and the bathroom door was hard to shut.There was not kettle or water provided in the room only an overpriced mini bar and a tv with only 1 English channel.As for the buffet breakfast we ventured in to there on last day as is was not included but we was willing to pay the 12.95 euros there was not staff to see to us so we had a look at the food on offer and it was grim what looked like month old bacon and scrambled egg was the only hot food on offer so we made a fast exit.Long and short no i do not recommend this hotel and would not wish to stay there again

Partner

6/10

Pleasant

04 Jan 2017

Verified traveler

Receptionist very abrupt cleaning poor

Shuttle bus service excellent however Expedia should give pick up info i.e. Bus stop location

10/10

Exceptional

25 Nov 2016

Verified traveler

Nice Hotel close to the city

Nice Hotel good links to city. Good room. Nice staff. Good room service with hotel and gym.

8/10

Excellent

20 Nov 2016

Robert

Nice hotel

Nice hotel and stay. Reception staff were helpful but bar staff lacked attention, we felt invisible!

10/10

Exceptional

16 Oct 2016

Alyse

Great place to stay to see the city...

Unbelievable for natural beauty.Don't miss the folkloric dances!.

Partner

8/10

Excellent

10 Aug 2016

Dave

Nice hotel.location?

Hotel has a good pool on roof with about 16 sunbeds. Nice bar and restaurant.a 10 minute walk to the main shops and restaurants in town.also bus station 10 mins away.take the number 12 bus to beach . which is again 10mins away but very nice beach las canteras recommend .

8/10

Excellent

19 May 2016

Henry

Nice lobby and rooms

I thought this was a lovely hotel! With the minor exception that the floor was in bad condition in my room and the elevators were rickety, everything else was perfect. The TV was nice, the bed was soft and comfy, and the shower was awesome. I enjoyed my stay a lot!

4/10

Poor

12 Apr 2016

Mari

Convenient location

We were staying in a room facing the back of the hotel. As soon as we entered the room there was a nasty smell emanating from the bathroom, the wallpaper was full of stains and looked tatty, it was peeling off the wall in several places and there was mould underneath. There was not shelves to place shower gel/shampoo bottles whilst showering, as a consequence one had to keep bending to place it on the floor and pick it up when needed during the process of having a shower. Due to condensation on glass door, a puddle would form by the entrance door to the bathroom, so it had to be wiped to avoid accidents.
On arrival reading light and safe out of order.On the fourth morning of our stay, whilst having a shower the water supply was cut off.

8/10

Excellent

10 Apr 2016

Mark

Would have expected the staff to speak a bit more English at an international hotel. Also had a junior suite which didn't include all the facilities as per the website when we first arrived. Had to chase everything with Reception and with the maid. Was eventually sorted but hard going due to the language barrier. Hotel not close to a beach but is near a nice shopping district and the old town of Vaguetta which was lovely.

8/10

Excellent

01 Apr 2016

johnny l.

enjoyable trip

the hotel was everything it said, loved the pool area , the bedroom was spacious, bed very comfortable.

Partner

8/10

Excellent

16 Mar 2016

Morgan

Great hotel but not good food

Great hotel with goo facilities. The roof top pool was great. The reaturant / food was not very good. Slow service with very bland food. Would recommend the hotel but not the reaturant.

6/10

Pleasant

09 Mar 2016

Verified traveler

Convenient location for Old Town Business hotel

Hotel is very convenient for the main shopping street, bus station and the Old Town... it seemed to be full of business people - the staff are ok but don't really seem geared to tourists...though one young man at the desk was very helpful.. the place didn't have a terribly friendly vibe and the decor of brown, brown and more brown is frankly depressing. The corridors are darkly lit and not very inviting. The room was very clean, the bathroom very good and the bed comfortable - but the lighting was dim so it wasn't easy to read in the bedroom unless actually in bed. The curtains blocked out the light well - but the light shone through the bathroom window in the mornings as there is nothing to block that (as there is a glass door into the room!) - so if you are light sensitive you may be woken. So good location and they did put me at the top of the building as asked - the main road would have been noisy otherwise.

8/10

Excellent

16 Feb 2016

Katrina

A quieter place to stay.

We liked the hotel, but it is more of a working people's hotel, hosting conferences and business meetings which suited us well as it meant it was quiet at night. Rooms are a good size and beds are extremely comfortable, but the pillows were not substantial enough. Breakfasts were great with a good selection of fruit, breads, cooked meats and cheeses, pastries. The only cooked items were scrambled eggs, which were excellent, and bacon.
Pool was freezing, but sunbeds were comfortable and pool towels provided. Gym looked very good and there are a variety of classes available Monday- Friday.
Location: For us it was ideal as it is only a 10 minute walk to the Old Town and 10 minutes to a good shopping area. there is a good variety of bars and restaurants in both areas and prices were very reasonable to cheap depending on where you ate. It is also only 5 minutes from the bus station which makes it easy to go to other places on the island. The city centre is a pleasant stroll along the promenade which takes about 1 hour including pausing to look at the marina. If that's too far to walk you can get a local bus which takes about 20 minutes or a taxi which costs just under 6 euros. there is a lovely beach in the city centre and lots of good bars and restaurants. It's excellent for shopping too.
Staff: Staff were always pleasant and helpful when you approached them. Tourist information can be learned from the folders provided by travel companies that use the hotel.

8/10

Excellent

27 Jan 2016

Gary

Clean, smart and well located.

A long weekend stay with friends to run the GC marathon. Great hotel, very clean and the staff are very helpful. an excellent rooftop pool (which was freezing, but understandable in January!). Shame there were no refreshments available near the pool which was the only downside to our stay. A great location, 10 min walk from the old town, but a 10 min taxi drive to the beaches.

8/10

Excellent

10 Jan 2016

Stephen

Good for a quick stop

Modern and comfortable hotel in a residential area. Lobby is nice and clean. Restaurant had good food and convenient hours. The room, while comfortable, could use some maintenance. The laminate floors were peeling, there were large gouges in the walls, and the bathroom had a strong mold/mildew smell. Overall, a good hotel for a quick stop on GC.

Partner

8/10

Excellent

30 Dec 2015

Arif

Good hotel

Nice hotel and facilities. Highly recommended. Breakfast was good, with wide choices. 5 min walk to bus station.

6/10

Pleasant

24 Nov 2015

Ben

Room Facility

The sound insulation is terrible as I could hear the guest who stayed in next room coughed all morning.
The facilities in the room is too basic being a 4 stars hotel as I think either a kettle or a coffee maker is a must.

8/10

Excellent

24 Nov 2015

Verified traveler

Pleasant hotel

Stayed at the AC Iberia for a week, the hotel is pleasant and clean.Location is between the old and new town so approx 5 min walk to the old and 15 min walk to the new town.
Rooms are kept clean but you can hear everything going on in the hotel from your room.Wi fi is not included which is a pity and it is not a holiday hotel more a business hotel.All in all nice for couples but don't take children.

Partner

10/10

Exceptional

19 Nov 2015

Peter

Good value, 15 minute walk to old town

Partner

8/10

Excellent

16 Nov 2015

Not Provided

OK Hotel but poor pool facilities

A reasonably good hotel, but the pool has very few loungers which in reality make it a poor stay if you are thinking of staying by the pool for any time - as the upright chairs are not comfortable.

8/10

Excellent

29 Jul 2015

Verified traveler

It is a nice and clean hotel.

We had a good experience at this hotel. It is a clean hotel at a good location.

10/10

Exceptional

07 Jul 2015

Verified traveler

Very nice hotel close to the old part of town awa.

Enjoyed the hotel. Spent three days walking all over the city.

8/10

Excellent

04 Jul 2015

George Patton

Good location and value

Comfortable and well-located hotel for shopping, restaurants, and public parks. Staff are well-informed, courteous and helpful. Breakfast service is excellent.

Partner

10/10

Exceptional

01 Apr 2015

jean

Nice pool but weather meant unable to use

I booked for a week and had to extend my stay the hotel were extremely accommodating I was travelling alone and felt quite comfortable eating in the lounge bar -thank you to all staff for making a difficult trip a little easier

10/10

Exceptional

21 Feb 2015

Kevin

Great Stay!

Stayed a week on B & B basis and saw a lot of the old town which was very interesting. Also ate there in the evening. Local food was great and we also checked out 'Sakura' (Japanese/Chinese) Lots of bars/restaurants. Don't miss the Canarian Potatoes. Traveled south a couple of times for a little more sun and north to take a peek at some other towns on the (great value, regular and on-time)local buses from the bus station which was only 5 minutes walk away.

Partner

8/10

Excellent

12 Jan 2015

Jim

good central location

A no hassle hotel mixed clientele, business and tourist. Good shuttle service to airport. Food good.Breakfast more than adequate.

10/10

Exceptional

10 Jan 2015

Aaron

Great hotel, good location

Good quality rooms in a nice hotel and in a good location near the old town. Very helpful reception staff, great buffet breakfast, and handy airport shuttle.

Partner

10/10

Exceptional

08 Jan 2015

Aaron

Great hotel

Nice hotel with friendly and helpful reception staff. Free airport shuttle useful for saving a few euros on taxis, buffet breakfast good, rooms clean and well fitted out. Close to the shops, restaurants, and bars of old town, and only a 5-6 euro taxi to the beach. Reasonable amount of cheap/free parking nearby.

Partner

4/10

Poor

04 Jan 2015

Bugs

Nice hotel but not for tourists more for business

Everything was nice ish, near town/ high street lots cute resturants etc. Not near the beach really. Sea view means you looking at the port/2 oil rigs and ships coming in & out. Breakfast was not 4 star more 2 or 3. Dinner was much improved very lovely and staff are sweet. Room service has like maybe ... 10 options there all crap. Receptionist was well im not if it was us cause we speak English and they couldn't understand some of words or them just being not very helpful. Generally staff look miserable apart from the cleaning lady's and the one lady who served us in the restaurant. If you have a rental car you can get space for your car during the day but at night it's packed and you will have to use outside parking cause car park is small. Be careful night is free but day is not so wake up early to move your car or €25 ticket. Mini bar is not free even though their leaflet says it is. Overall it's a very bland hotel even though it's a 4 star feels more like 3 not what I paid for. I went in the winter time and at breakfast they were rushed off their feet so who knows what happens in the summer. And don't get me started on the gym, a 4 by8 room, couple off different machines and a mirror does not count a gym

8/10

Excellent

04 Jan 2015

Verified traveler

Very clean business hotel

This is a very nice, clean hotel just like a 4 star Marriott in england. Bonus points are tv with bbc news etc but bad points are location is too far out for typical Spanish holiday. Very much like a business hotel located outside of walking distance to shops, nice restaurants, bars etc

Partner

4/10

Poor

24 Oct 2014

Vikana

It's not a hotel for your vocation

When we came in the hotel we were disappointed! All wall are black! Room was very small with dirty balcony! We came for vocation, not for only sleep! Beach

Family