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Occidental Las Palmas

Gran Canaria · Spain

León y castillo, 244View location

8.6/10Excellent140 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.0/108.0
Condition8.4/108.4
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Occidental Las Palmas

The Occidental Las Palmas**** is a modern and functional urban hotel located in the heart of Las Palmas de Gran Canaria, between the natural beauty of Doramas Park and the Muelle Deportivo.

With 70 rooms spread over 7 floors, it offers a unique experience, combining comfort and style, with stunning views of the Atlantic Ocean or the Palm Garden of Doramas Park.

Among its main attractions is the Stage Sky Bar & Lounge, an amazing rooftop with 360º panoramic views of the city. This space is available for private events (upon request) and to the general public, offering a cocktail service (seasonal availability).

The Occidental Las Palmas is perfectly connected to the best of the city, just a 5-minute walk from Las Alcaravaneras beach and 10 minutes from the famous Las Canteras beach and the Triana shopping area, allowing guests to enjoy a comfortable stay with easy access to everything Las Palmas has to offer.

Read more about this hotelShow less

Occidental Las Palmas is centrally located in Las Palmas de Gran Canaria, a 1-minute walk from Doramas Park and 13 minutes by foot from Las Alcaravaneras Beach. This hotel is 1.1 mi (1.7 km) from Calle Triana and 1.5 mi (2.4 km) from San Telmo Park.

Make yourself at home in one of the 70 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

By ocean LGBTQIA+ friendly Professional property host/manager GSTC Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 12 for children
    • Nearby parking fee: EUR 20 per day(656 ft away; open 24 hours)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Doramas Park 0.1 km / 0.1 mi
Nestor Museum 0.2 km / 0.1 mi
Romano Park 0.6 km / 0.3 mi
Plaza La Feria 1 km / 0.6 mi
Las Alcaravaneras Beach 1.1 km / 0.7 mi
Las Palmas Beaches 1.1 km / 0.7 mi
Luminosa Fountain 1.1 km / 0.7 mi
Central Market 1.7 km / 1.1 mi
San Telmo Park 1.7 km / 1.1 mi
Mesa y Lopez Avenue 1.7 km / 1.1 mi
Calle Triana 1.8 km / 1.1 mi
Cuyas Theater 1.9 km / 1.2 mi
Plaza Espana 2 km / 1.3 mi
Casino Las Palmas 2.2 km / 1.4 mi
La Regenta Modern Art Museum 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2019
  • Year of most recent renovation: 2020
  • Total number of rooms: 70
  • Number of floors (main building): 8
  • Double rooms: 55
  • Junior suites: 10
  • Suites: 10
  • Triple rooms: 3
  • Superior rooms: 51
  • Family rooms: 4
  • Accessible rooms: 2
  • hotel
Show 41 more facilities & services
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Euro 6000
  • City centre
  • Bus/Train station
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Luggage room
  • Towels and bed linen
  • Non-smoking area
  • Breakfast room
  • Meeting room: 1
  • ProjectorExtra charge
  • Audio-visual equipment rentalExtra charge
  • Breakfast buffet
  • Children get free accommodation, meals payable on the spot
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 29 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable5 photos

    Occidental Las Palmas

    FAMILY ROOM STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Housekeeping
    • Smoke detector
    • Make-up mirror
    • Slippers
    • Desk
    • Toiletries
    • 220V power supply
    • Cot on demand
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Minibar
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR KING BEDFAMILY ROOM • SUPERIOR KING BEDFAM.KG-SU

    Photos are not available for this room type.

    Occidental Las Palmas

    FAMILY ROOM SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Occidental Las Palmas

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Occidental Las Palmas

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 33 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable9 photos

    Occidental Las Palmas

    JUNIOR SUITE STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • TV
    • Housekeeping
    • Minibar
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • 220V power supply
    • Smoke detector
    • Toiletries
    • Desk
    • Slippers
    • Make-up mirror
    • Bathroom: 1
    • Shower
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Occidental Las Palmas

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Occidental Las Palmas

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Occidental Las Palmas

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Occidental Las Palmas

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Occidental Las Palmas

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Occidental Las Palmas

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 24 m²DBT.SU
    Double or Twin SUPERIORPhoto unavailable9 photos

    Occidental Las Palmas

    Double or Twin SUPERIOR

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Room amenities

    • Slippers
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Minibar
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Housekeeping
    • Smoke detector
    • Make-up mirror
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Occidental Las Palmas

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Occidental Las Palmas

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Occidental Las Palmas

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Occidental Las Palmas

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Occidental Las Palmas

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Occidental Las Palmas

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Occidental Las Palmas

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Occidental Las Palmas

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Occidental Las Palmas

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Occidental Las Palmas

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    Occidental Las Palmas

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Occidental Las Palmas

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Occidental Las Palmas

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Occidental Las Palmas

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Occidental Las Palmas

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Occidental Las Palmas

8.6
Excellent
140 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.0 /10
Condition
8.4 /10
Amenities
8.0 /10
50 reviews shown
10/10
Exceptional
23 Mar 2026
Bruce
We did not need parking. Staff were very good and also very helpful. Would recommend and may ho back to them again
Partner
8/10
Excellent
08 Mar 2026
Robert
Room shower was broken
Partner
10/10
Exceptional
21 Feb 2026
Penny
The room was clean. However, the cleaning staff did not leave additional packets of coffee yesterday for this morning.
Partner
6/10
Pleasant
20 Feb 2026
David
The hotel was adequate, nothing special.
The major problem with the hotel was it only served breakfast.there was no lunch or dinner facilities in the hotel or area.
Even the bar on the rooftop had no options for food.
8/10
Excellent
02 Feb 2026
Kristján
The room was spotless and beds good.
Breakfast very good.
Staff excellent.
I would stay there again.
Partner
10/10
Exceptional
27 Jan 2026
Sabrina
Lovely hotel near sites, ocean and local transport.
Very helpful staff.
Excellent breakfast
Leisure Family
10/10
Exceptional
23 Jan 2026
Jaime
Nice
6/10
Pleasant
10 Jan 2026
Vilma
Room cleanness, Staff attention , breakfast deserves a 5 stars.

We are currently staying on the seventh floor, and an activity is taking place on the eighth floor with music at a volume that prevents us from resting.

This situation shows a lack of consideration for guests who only wish to rest after a long day. Such behavior is abusive and does not align with the level of service expected from an establishment of this kind.
Leisure
10/10
Exceptional
27 Oct 2025
Audur
Nice staff, location good and easy check-in and out.
Nice hotel room
10/10
Exceptional
11 Mar 2025
Wendy
The property was nice and clean. The room spacious
Leisure
6/10
Pleasant
05 Feb 2025
Peter

E

Very disappointed the rooftop bar was vildes as it was highly advertised
Effecirnt but no soul
Self
4/10
Poor
21 Jan 2025
Kay

This hotel is very smart, first impressions are good, the room nice and the bed is huge. The jacuzzi is broken, they are still advertising it as a facility. No one contacted me to say this was the case and suggested a refund if this was not to my liking, which it wasn't. However, I did luck out as they let me use the facilities at Santa Catalina just over the road. Far superier.

I was told on Thursday there was a dance on the floor above me, I was on 7 th, dance on the sun deck 8th floor, until late on the Friday and Saturday.

I wouldn't stop anyone enjoying themselves, so I accept it, but why was I not told before arrival and offered a refund as soon as they knew. It was like a hurd of elephants stomping. Kids sitting on the stairs, people screaching loudly. Like having a full blown nightclub in your room. It seems it happens often, I was there for 6 nights, and it happened on 2 nights. The noise was deafening in my room and continued at that volume until midnight. I was told it would stop at 11 pm, so sat in the lobby until then. It continued past 23.00 and 23.30 as I had no idea when or if it would stop. i got very upset, especially knowing the next night would be even later. Goodness knows when it would end. Took my bedding to the lobby and tried to sleep there

What I bought was room to sleep in, a roof terrace and jacuzzi. 1 out of
3
Sme because the breakfast was really good with different stuff every day
The room was clean and well equipped, and the staff were lovel
Leisure Self
8/10
Excellent
15 Dec 2024
Graham
Contemporary decorated room with a fantastic floor to ceiling view of the town. The door to the toilet however was was trendy but not great. The Salsa on the roof bar on Saturday was amazing.
Leisure Partner
10/10
Exceptional
08 Oct 2024
Miranda

Above and beyond

Excellent staff. Here on a medical emergency. Family member critically ill in hospital. I am the only family member here
.The reception staff have gone above and beyond. I will be forever grateful for the kindness that have shown me
Self
10/10
Exceptional
27 Jun 2024
Lourdes
excellent
10/10
Exceptional
30 Mar 2024
Sheryl

Excellent accommodations!

Very well kept rooms and clean. The king bed was firm and the pillows soft which we appreciate. The thermostat is eco friendly and we needed help to cool the room. The temp doesn't go lower than 24.5 C but it was very comfortable.
Reception, housekeeping and breakfast staff were helpful and kind! Breakfast options were incredibly immense & you
could special order as well. Would definitely stay here again!
Partner
6/10
Pleasant
27 Jan 2024
Lynsey
Brilliant!
10/10
Exceptional
24 Jan 2024
Sydney
Service was amazing, and location was great!
6/10
Pleasant
15 Jan 2024
Bryn

Lovely Staff but....

First of all, without exception the staff were absolutely charming.
The hotel itself was a bit disappointing.
The room had this bizarre setup with an 'Open Plan' ensuite - shower and toilet with glass doors opening into the room, screened by a sink and mirror. Not much privacy if a couple needed it! Also the shower door wasn't secure so a big pool of water outside the door resulted after each use! Room generally a bit tired.
The roof terrace was a disappointment. There was a bar there but never saw it open. The sunbeds and loungers were generally squashed into each corner of the L-shaped floor area. There never seemed to be tidied up whilst I was there. The hot tub was OK but so much more could be made of the roof area to make it more attractive to guests.
Staircase was a trip hazard as the vinyl covering was coming apart in places - obviously an ongoing problem judging from visible repairs
One of the lifts was making a dreadful sound as it went from 4 to 6. I stopped using it!!
The breakfast buffet was good.

Self
10/10
Exceptional
25 Mar 2023
ANAND
Las Palmas is a good area. The staff is helpful.
Leisure Self
8/10
Excellent
27 Apr 2022
Adrian John

Very pleasant stay in a nice hotel.

Very pleasant 2 night stay. I would recommend. For my purposes I was looking for a quiet hotel while on business in Las Palmas. All the staff were very friendly and helpful. The breakfasts were good. Room was very comfortable and clean. If there were any critisism, there are no food facilities during the week at this time of year which was slightly inconvenient when returning on the evening.
Business
10/10
Exceptional
02 Apr 2022
Jon A
We had a great stay. Staff went out of their way to be helpful. Kevin was great!
10/10
Exceptional
01 Apr 2022
Robert
Very smart hotel, clean and modern rooms. Very friendly & helpful staff. But no external facilities.
Leisure Family
8/10
Excellent
26 Feb 2022
Joanne
Quick and easy check in. Room was big, very clean, comfortable and with everything you need for your stay.
Only negative is you can hear the traffic and people out on the street. It's a main road so quite busy
Leisure Partner
6/10
Pleasant
14 Jul 2021
Verified traveler

Not as good as we'd hope

The location of this hotel is pretty convenient in that it's walking distance from the old and the new town but the hotel itself doesn't live you to its standards. The shower was tiny so our bathroom floor was always wet coupled with the fact that the cleaning staff did not mop the floors during cleaning. We had asked for new sheets because we accidentally spilled something on ours and were told by staff that they didn't have any clean sheets in the hotel. The hotel is not bad but it's not a 4 star hotel.
Partner
10/10
Exceptional
08 Apr 2021
Cory

Great stay

Great hotel nicely located to the marina. Breakfast was good and the room was clean and comfortable. Bar on the top floor is a nice spot to take in the view
Business
8/10
Excellent
10 Feb 2021
Verified traveler
Very good hotel and lovely staff.
Friends_and_family Family
8/10
Excellent
25 Oct 2020
Phillip

New hotel, good location

This is a new hotel and very modern, the rooms are a good size, mine overlooked the marina, aircon worked well, beds comfortable, only complaint was fridge in room didn't work.
breakfast buffet was good & plentiful & overall a very nice place to stay.
The missing star is because of a flood in the hotel on the night of a big storm, including my room but full credit to them they moved me immediately to a better room for the remainder of my stay.
Self
10/10
Exceptional
16 Oct 2020
David

lovely hotel near the Marina

Staff were professional friendly and very helpful. Room was well appointed and clean.
Partner
10/10
Exceptional
25 Jun 2026
Fatimatou
l’emplacement est magnifique
Family_with_children
10/10
Exceptional
08 Jun 2026
Matias Carmelo
Instalaciones muy buenas, personal amable y profesional 👍
Self
10/10
Exceptional
17 Apr 2026
Alf Ingemar
Bra hotell, trevlig personal
Friends_and_family Friends
10/10
Exceptional
01 Apr 2026
Belén
Todo correcto y aceptable
Friends_and_family Friends
10/10
Exceptional
26 Mar 2026
Ruben
Veldig bra
10/10
Exceptional
15 Mar 2026
Anni
Dejligt værelse;-)
Partner
10/10
Exceptional
14 Mar 2026
claude
Bon petit déjeuner chambre spacieuse bien que la partie salle de bain et toilette un peu difficile à gérer.
Partner
8/10
Excellent
12 Feb 2026
Werner
Freundliches Team, Zimmer mlt Aussicht
Leisure Partner
6/10
Pleasant
08 Feb 2026
TIZIANA
Il bagno è scomodo e la doccia é pericolosa perché non c'è un antiscivolo..la colazione è buona e
Leisure Family
8/10
Excellent
06 Feb 2026
María Jose Loma
Personal muy amable. Deberían solucionar la luz del WC despierta a los que duermen y mejorar el colchón del sofá cama
Leisure Family
10/10
Exceptional
06 Feb 2026
Rolf
Fantastisk hotel som ga oss juniorsuite til tross for at vi bare hadfe bestilt et rom.
Partner
10/10
Exceptional
15 Jan 2026
Claudia
El desayuno variado
8/10
Excellent
31 Dec 2025
Karine Aarmo
Rent og fine rom. Ok plassering og ok frokost. Hyggelig personale :)
Partner
6/10
Pleasant
22 Dec 2025
Sverre
It took 20 minutes to check-in a family of 5. Before then we had to wait 20 minutes for the couple before us to check-in. Not impressed.
10/10
Exceptional
19 Nov 2025
JOSE
Buen hotel
8/10
Excellent
16 Nov 2025
Holger
Super Lage, zuvorkommendes Personal.
10/10
Exceptional
01 Nov 2025
mehdi
Ras
2/10
Poor
30 Oct 2025
Joaquin
La habitación no me pareció tal cosa, lo que más me molestó fue que me cobraron mucho más caro de lo que apareció en la app de hoteles casi un 40% más lo cual me pareció extraño.
Business
8/10
Excellent
15 Jul 2025
Alejandro Jesus
Sin comentarios
Leisure Family
10/10
Exceptional
21 Jun 2025
Margarita
Hotel muy cómodo y placentero. Estancia muy agradable
Self
10/10
Exceptional
21 May 2025
M. Ascensión
Ha sido una experiencia agradable; los trabajadores son muy amables y la habitación cómoda.

Location & surroundings

Occidental Las Palmas
León y castillo, 244, Las Palmas De Gran Canaria, Spain

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Occidental Las Palmas

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