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Hyatt House London Stratford

London · United Kingdom

10B Chestnut PlazaView location

9.2/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Location8.8/108.8
Neighborhood9.4/109.4
Amenities9.2/109.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt House London Stratford

Set in the heart of Westfield Stratford’s urban shopping and entertainment complex, Hyatt House London Stratford offers spacious, apartment-style accommodations suitable for extended stays. Amenities such as a fully equipped kitchen and complimentary laundry room access help guests maintain their routine.

Enjoy all-day dining in the Elondi Restaurant or a beverage on the fabulous terrace. With 24-hour gym access, complimentary wireless internet, and a grab-and-go market for essentials, you have everything you need to make your stay seamless.

The hotel boasts fantastic connections to central London and the South East, allowing you to explore further afield or experience local attractions, including the Queen Elizabeth Olympic Park, home to iconic venues such as the Copper Box, ArcelorMittal Orbit, London Aquatics Centre, Lee Valley VeloPark, and the London Stadium, home to West Ham United football club.

Read more about this hotelShow less

With a stay at Hyatt House London Stratford, you'll be centrally located in London, steps from Westfield Stratford City and Aspers Casino. This hotel is 0.9 mi (1.5 km) from Copper Box Arena and 1.1 mi (1.8 km) from London Stadium.

Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with refrigerators and stovetops. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 22 Pet max weight (per pet) in lb is 49 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Secured self parking fee: GBP 25 per night
    • Pet deposit: GBP 150.00 per stay
    • Pet fee: GBP 35.00 per pet, per night
    • Service animals are exempt from fees
    • Late check-in fee for check-in between noon and 3:00 PM

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    Portuguese

    Bulgarian

    Filipino

    English

    Chinese (Mandarin)

    Italian

    Polish

    French

    Romanian

    Hungarian

    Spanish

Nearby attractions

Westfield Stratford City 0.1 km / 0.1 mi
Aspers Casino 0.1 km / 0.1 mi
London Stadium 0.8 km / 0.5 mi
Queen Elizabeth Olympic Park 0.9 km / 0.5 mi
Copper Box Arena 1.1 km / 0.7 mi
ABBA Arena 1.7 km / 1 mi
Victoria Park 2 km / 1.2 mi
River Thames 5.2 km / 3.2 mi
One Canada Square 5.8 km / 3.6 mi
Excel London 6.8 km / 4.2 mi
Brick Lane 7 km / 4.3 mi
Liverpool Street 7.3 km / 4.5 mi
Tower of London 7.4 km / 4.6 mi
Sky Garden 7.5 km / 4.6 mi
Leadenhall Market 7.5 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Year of most recent renovation: 2022
  • Total number of rooms: 125
  • Number of floors (main building): 12
  • Suites: 10
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
Show 51 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Launderette
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Oven
  • Dining area
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 7
  • Conference hostessExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • CasinoExtra charge
  • TV lounge
  • Game roomExtra charge
  • Breakfast
  • Breakfast buffet
  • À la carte dinnerExtra charge
  • LGTBIQ friendly
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 26 m²STU.KG-2
    STUDIO KING SIZE BEDPhoto unavailable3 photos

    Hyatt House London Stratford

    STUDIO KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Room amenities

    • Dishwasher
    • Kitchen utensils, plates & cups
    • Desk
    • Toiletries
    • 220V power supply
    • Cot on demand
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Fridge
    • Kitchen
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Fitness room
    • Housekeeping
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PARK VIEWSTUDIO • PARK VIEWSTU.PV

    Photos are not available for this room type.

    Hyatt House London Stratford

    STUDIO PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH VIEWSSTUDIO • WITH VIEWSSTU.WV

    Photos are not available for this room type.

    Hyatt House London Stratford

    STUDIO WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible WITH KITCHENETTESTUDIO • Accessible WITH KITCHENETTESTU.H6-KT

    Photos are not available for this room type.

    Hyatt House London Stratford

    STUDIO Accessible WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-3

    Photos are not available for this room type.

    Hyatt House London Stratford

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Hyatt House London Stratford

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BED • 1 Bedroom • 30 m²STU.DX-KG
    STUDIO DELUXE KING BEDPhoto unavailable3 photos

    Hyatt House London Stratford

    STUDIO DELUXE KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Room amenities

    • Toiletries
    • Hairdryer
    • Direct dial telephone
    • Fitness room
    • Housekeeping
    • Smoke detector
    • Dishwasher
    • Desk
    • 220V power supply
    • Cot on demand
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE QUEEN BEDSTUDIO • DELUXE QUEEN BEDSTU.DX-QN

    Photos are not available for this room type.

    Hyatt House London Stratford

    STUDIO DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Hyatt House London Stratford

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Hyatt House London Stratford

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hyatt House London Stratford

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Hyatt House London Stratford

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 38 m²SUI.KG-2
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Hyatt House London Stratford

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Room amenities

    • Hairdryer
    • 220V power supply
    • Dishwasher
    • Desk
    • Toiletries
    • Smoke detector
    • Wi-fi
    • Housekeeping
    • Cot on demand
    • Fitness room
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PARK VIEWSUITE • PARK VIEWSUI.PV-1

    Photos are not available for this room type.

    Hyatt House London Stratford

    SUITE PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 26 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable3 photos

    Hyatt House London Stratford

    STUDIO KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Individually adjustable heating
    • Fitness room
    • Housekeeping
    • Smoke detector
    • Dishwasher
    • Desk
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Safe
    • Hairdryer
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-3

    Photos are not available for this room type.

    Hyatt House London Stratford

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Hyatt House London Stratford

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Hyatt House London Stratford

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTESTU.KT

    Photos are not available for this room type.

    Hyatt House London Stratford

    STUDIO WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt House London Stratford

9.2
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
8.8 /10
Neighborhood
9.4 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
12 Jul 2026
Maddie
Very clean and spacious apartment rooms.
Right on the shopping centers doorstep.
Food very expensive. Opted for cooking in the room instead of dining in the evenings.
Breakfast was good. Lots of choice.
Plenty of food and drink venues in the shopping center or on \"the street\" lots of different cuisines.
Staff were very helpful, and eager to please. Offered to take my bags to the room for me, and provided a space to hold luggage until check in, and after check out until my train time.
Would definatly stay again, even though it was very pricey.
Do not recommend during a heatwave however, even with air con on in the room, it was still 28°.
Very helpful that there is a massive shower to help keep cool.
Self
10/10
Exceptional
06 Jul 2026
Joann
The rooms were spacious and had everything for a comfortable stay. Breakfast was good quality with plenty of choice. It is in the middle of shops, restaurants and bars.

Very convenient location.
Family
6/10
Pleasant
06 Jul 2026
Lena
Room we should have had that I booked last year had been given to someone else so we ended up being put in the Hyatt regency but we did originally book a park view and larger room which this one wasn’t but had to pay same amount. Very clean and helpful staff.
Partner
10/10
Exceptional
30 Jun 2026
Lucy
Amazing, fabulous hotel. Wonderful 2 night stay. Staff were ever so helpful and friendly. Very welcoming. Would stay here again. Would recommend to everyone
Friends_and_family Family
6/10
Pleasant
31 May 2026
Taninder
I was extremely disappointed with my experience at this hotel.

Upon arrival, I was allocated the wrong room despite specifically booking and paying for a room with a kitchenette. When I raised this with reception, I was initially told that I had been given the correct room. However, after showing my booking confirmation, staff acknowledged that an error had been made and that I had in fact been placed in the wrong room.

I was then informed that the hotel was fully booked and that I would need to remain in the incorrect room for one night before moving to the room I had originally reserved the following day.

This was unacceptable, as the primary reason I booked this particular room was to make use of the kitchenette facilities. By placing me in a standard room without these facilities, the hotel failed to provide the accommodation I had paid for. I explained that I was not receiving the service and amenities advertised and purchased, and therefore expected to be reimbursed for the difference in room type. Furthermore, as I was unable to prepare my own meals due to the lack of kitchenette facilities, I requested that the cost of my evening meal be covered by the hotel.

What made the situation even more frustrating was that approximately one hour later, the hotel was suddenly able to move me into the correct room after all. This directly contradicted the earlier explanation that the hotel was fully booked and that no suitable rooms were available until the following day.

Th
10/10
Exceptional
19 May 2026
Dan
What a brilliant hotel, staff and location!

Particularly the lady welcoming customers for breakfast.

Outstanding.
Partner
10/10
Exceptional
12 May 2026
Jessica
Really nice hotel in a safe and convenient location. Staff really helpful, and bar felt welcoming even though we were causally dressed. The included breakfast was a big bonus and was actually decent quality. Will definitely be back.
Partner
10/10
Exceptional
12 May 2026
Keith
Staff were great and very helpful
Partner
10/10
Exceptional
10 May 2026
Paul
Brilliant clean local to shops a great hotel
Business
10/10
Exceptional
04 May 2026
Janet
Great Hotel to stay at and convenient for shopping and getting around on the tube
10/10
Exceptional
01 May 2026
Vanniasegaram
Good breakfast and easy access for shopping
Family
8/10
Excellent
28 Apr 2026
Godson
Was ok
Self
8/10
Excellent
24 Apr 2026
Omid
Great place to stay with friendly and helpful staff .
Business
10/10
Exceptional
20 Apr 2026
Andrew
A great stay, lovely room, great location good food. Definitely come back to this hotel.
Family
10/10
Exceptional
19 Apr 2026
Shirley
Very clean, efficient, very helpful just lovely
Friends
10/10
Exceptional
14 Apr 2026
Nic
Great hotel
Partner
10/10
Exceptional
12 Apr 2026
JoJohnhn
Ideal location in the middle of Stratford City clean comfortable with wonderful Breakfast. fantastic staff whats not to like
Partner
10/10
Exceptional
12 Apr 2026
Ian
A great stay. Breakfast was fantastic.
Partner
10/10
Exceptional
11 Apr 2026
John
Rooms are quite new and well fitted out. Breakfast was varied and good quality
Staff very helpful and efficient.
Room could have been cleaner.
Partner
10/10
Exceptional
10 Apr 2026
Muhammad Yusuf
Spacious room, great location, great breakfast
Friends_and_family Family
4/10
Poor
07 Apr 2026
Rita
Hotel itself is in a central location and sort of clean. But cleaning staff are super rude and doesn’t do a good job at all. Very disappointed.
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Tracey
Lovely, friendly staff, great location, room was very clean and tidy
Partner
10/10
Exceptional
06 Apr 2026
Allison
This hotel is in a fantastic location, close to the shopping centre, tube station, and park. The rooms were spacious and clean.
Partner
10/10
Exceptional
05 Apr 2026
Oliver
Excellent location. Modern room with kitchenette. Loads dining options easy transport connections.
Partner
10/10
Exceptional
04 Apr 2026
Danielle
Great location 2 mins from station, quiet overnight, great breakfast, really simple check in and out. Will definitely stay again.
Self
10/10
Exceptional
31 Mar 2026
Hayley
The hotel was fabulous, lovely staff, clean with excellent facilities in the room if you choose to cook. Only downside for me was not enough breakfast options for someone who is both dairy and gluten free.
Self
10/10
Exceptional
30 Mar 2026
A
Very nice stay
10/10
Exceptional
30 Mar 2026
Owen
Great overall experience
Partner
10/10
Exceptional
29 Mar 2026
Mark
Everything was amazing
Partner
10/10
Exceptional
18 Mar 2026
Ray
Clean room. Minor wear and tear. Great amenities. Great breakfast.
Self
10/10
Exceptional
16 Mar 2026
Michael
Great location for shopping, dining, and transport around London. Room was plenty large for two and the morning breakfast had good variety of options. Laundry room available free of charge, with soap available at front desk for 50p. Will stay again!
Partner
10/10
Exceptional
09 Mar 2026
Richard
lovely hotel, great location, very quiet , fantastic breakfast.
Partner
10/10
Exceptional
06 Mar 2026
Carly
Beautiful hotel, great location and friendly staff. Hotel is located within Westfields shopping centre and so very convenient for shopping and just a short train ride away and you’re in London!
Rooms have kitchenettes and inter locking rooms which was great for our stay. We will stay again.
Friends_and_family Friends
8/10
Excellent
04 Mar 2026
Danny
Great facilities, and cleanliness
Partner
8/10
Excellent
03 Mar 2026
Malaysia
Everyone was nice and helpful and friendly.
Family
10/10
Exceptional
03 Mar 2026
Alexandra
Brilliant location. Felt very secure and safe. Decent sized bedroom and bathroom. Had everything that you needed. Comfortable bar area. Good variety of breakfast.
Friends
10/10
Exceptional
16 Feb 2026
Elaine
Great location, room and staff - perfect.
Friends_and_family Friends
10/10
Exceptional
14 Feb 2026
Elaine
Exceptionally clean room, great kitchen facilities, efficient heating in room, all the staff were very friendly and courteous. Would definitely return and hopefully stay longer than just one night next tile.
Leisure Family
10/10
Exceptional
14 Feb 2026
Parveen
The hotel was very clean and hygienic and the staff was so helpful, the breakfast was delicious the main part is the hotels location which is amazing everything is near by like mall ,subway and some attractions etc highly recommend
Leisure Self
10/10
Exceptional
14 Feb 2026
Tolulope
Location
Leisure Self
10/10
Exceptional
27 Jan 2026
Nigel
Lovely room, clean, breakfast was great quality
10/10
Exceptional
25 Jan 2026
Sam
Great room and view with multiple facilities, clean, and excellent breakfast. Great base for our London weekend centre around ABBA Voyage!
Partner
10/10
Exceptional
07 Jan 2026
Alexander
Best hotel in London
Leisure Family
10/10
Exceptional
06 Jan 2026
Mark
Room was great and the staff was unbelievable helpful and beyond great stay thank you
Leisure Partner
10/10
Exceptional
30 Dec 2025
sheik
Clean room, great staff, cleaning was spotless
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
John
Second stay at Hyatt House and really nice again. Reception staff very welcoming. Room spacious and well equipped. Had an evening meal in restaurant where the service was fantastic and food just right. Really appreciated the decorated dessert plate surprise for my wife as it was her birthday. Breakfast was very busy as everyone seemed to leave it until after 10 am, but got seated by the nice lady on breakfast desk, as quick as possible. Will stay again when in the area.
Leisure Partner
10/10
Exceptional
30 Dec 2025
Deborah
Excellent location for Olympic Stadium. Nice room. Fab breakfast
Partner
10/10
Exceptional
28 Dec 2025
Lisa R
Definitely will stay in the Hyatt Place again. The place was clean and convenient to everything I needed. Love the amenities and give it 5 stars.
Leisure Partner
10/10
Exceptional
22 Dec 2025
Martin
Great hotel, from the welcome in lobby to the great breakfast
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Charlene
Perfect location for ABBA Voyage. The hotel was super clean with friendly staff. The breakfast was plentiful and with plenty of choice. If I was in Stratford again I would 100% stay here again. Such good value for money. Thanks for a great stay.
Business_and_leisure Family
10/10
Exceptional
19 Dec 2025
Sally
Booked Hyatt House so wr had kitchen and lounge area. Room was clean, staff friendly and breakfast had a lot of choice.
Partner
10/10
Exceptional
14 Dec 2025
Alan
Great stay. Check in was quick and easy. The room was clean and spacious. We had a kitchenette and all the facilities you would need. Nice breakfast with good selection of cooked and continental items. Excellent location in the heart of Westfield Stratford shopping centre and closed to the underground station.
Leisure Partner
10/10
Exceptional
14 Dec 2025
Gary
Great location for the ABBA Voyage venu. Clean & new, good staff
Partner
10/10
Exceptional
13 Dec 2025
William
The Hyatt House never disappoints. Its clean, well maintained and the staff are always friendly and helpful. Convenient for central London and right beside Westfield shopping centre and the Olympic Park.
Business Partner
10/10
Exceptional
10 Dec 2025
Wardah
Great stay
Leisure Partner
2/10
Poor
08 Dec 2025
Sean
Check in has changed and now they are insisting on deposits each trip regardless of how often you stay or the fact you are not using the bar or any other amenities. Said it’s due to a recent number of “thefts”. Well deal with that and don’t punish everyone
10/10
Exceptional
06 Dec 2025
Richard
Inside westfield Stratford shopping complex, so direct access to shops, food and entertainment.
Lovely clean comfortable room, insulated from outside sounds although the a/c was too loud.
9am on a Saturday is not the best time to go for breakfast as the area was full with no seats available, but they offered seats in the bar next door which was far better and more relaxed.
Partner
10/10
Exceptional
03 Dec 2025
sim
Greeat breakfast
Business Self
8/10
Excellent
28 Nov 2025
Noriko
Freindly staff, a nice and clean room. Excellent breakfast. There would be much better if there were some chest drawers for longer stay. Otherwise, one couldn't unpack.
Partner
10/10
Exceptional
23 Nov 2025
sharmila
Great location for the hotel, friendly staff, amazing room and a brilliant breakfast
Friends_and_family Friends
10/10
Exceptional
21 Nov 2025
Henry
Na
8/10
Excellent
20 Nov 2025
Mark
spacious rooms, well appointed and comfortable.
Business
10/10
Exceptional
09 Nov 2025
G
Went to ABBA Voyage and this hotel is in the perfect place. And we got up and went shopping the next day and then got on the train at Stratford and went home.
Partner
10/10
Exceptional
09 Nov 2025
Christine
The room was very clean with good facilities and toiletries. The staff were very courteous.
Leisure Partner
10/10
Exceptional
09 Nov 2025
Ian
Great room, very friendly and helpful staff. Bar looked good though we didn't use it, excellent breakfast, perfect location for Abba Voyage
Partner
10/10
Exceptional
07 Nov 2025
Matthew
Staff were excellent
Business
10/10
Exceptional
03 Nov 2025
Nikia
The previous reviews and photos do not do this property justice! This hotel is top tier - very clean, spacious, modern and luxurious.
Leisure Family
10/10
Exceptional
01 Nov 2025
Sarah Jane
Room is big and clean. Customer service especially the food and beverage team is exceptional, they delivered above and beyond during breakfast!
Leisure Family_with_children
10/10
Exceptional
30 Oct 2025
Matthew
Lovely staff, great breakfast. Kitchen in rooms.
Business
10/10
Exceptional
30 Oct 2025
Matthew
Staff, excellent breakfast, kitchenette in room.
Business
10/10
Exceptional
28 Oct 2025
Mark
Was nice to have a room with the mini kitchen which I wasn't really expecting.
Self
8/10
Excellent
21 Oct 2025
Richard

So close, but no cigar

This would have been a 5 star review, had the air conditioning been any good.
Partner
10/10
Exceptional
19 Oct 2025
Sharon
Lovely hotel. Really central and easy for lots of attractions
Room was clean and spacious.
Partner
8/10
Excellent
18 Oct 2025
jonathan
Food places
10/10
Exceptional
17 Oct 2025
Patricia
Location perfect
Business
10/10
Exceptional
21 Sep 2025
David
Fantastic hotel - one of the cleanest hotels I've stayed in, probably ever - it feels brand new even though it's a few years old now. The room was very big with excellent kitchen facilities, the A/C worked perfectly and the bathroom was excellent.

Breakfast was also delicious and had a great range of options - would thoroughly recommend
Leisure Family_with_children
10/10
Exceptional
20 Sep 2025
RAymond
Great location, connected to a huge mall and multiple train stations.
Self
10/10
Exceptional
20 Sep 2025
John
Staff on front desk were lovely and welcoming. Concierge was helpful when we had difficulty getting to hotel due to fire evacuation at Westfield. Room was clean, spacious and well equipped. Pillows were a tad firm. View from window on 9th floor was amazing. Dinner was really nice on heated terrace. Disappointed that room service was not available due to staff shortages. Breakfast was very good with plenty of choice. Would stay again when in the area.
Leisure Partner
6/10
Pleasant
18 Sep 2025
Steven
Hotel had lots of good points - but unfortunately when it came to the main point of sleeping the mattress was very hard and lumpy - almost impossible to sleep
Partner
8/10
Excellent
12 Sep 2025
Katy
Good overall but starting to look a little tired
10/10
Exceptional
09 Sep 2025
Glen
Good location
Leisure Family
8/10
Excellent
31 Aug 2025
Mark
Great central location and excellent breakfast. Room was an accessible room which we didn’t need or book and hence had a ‘low’ bathroom and glowing light in the bedroom.
Leisure Partner
10/10
Exceptional
31 Aug 2025
Sherwin
Nice simple, comfortable rooms that provided us (family of 4, 2 adults, 2 kids) with everything we needed. Breakfast options were great. The location was AMAZING with endless amenities nearby from restaurants, shopping, entertainment, groceries, greenspace/parks, cycling as well as extremely convenient public transit options to anywhere in London. Would definitely stay here in this area again.
Leisure Family_with_children
10/10
Exceptional
28 Aug 2025
Oluwakemi
I had a lovely time. Great access to shopping and dining options
Leisure Self
10/10
Exceptional
20 Aug 2025
Lloyd
We liked everything, the rooms, the location, the amenities, and the nearby shops. The staff were all very nice. Hotel was very clean, Great buffet breakfast.
Leisure Family
8/10
Excellent
09 Aug 2025
Adwoa
It’s in a good location if you are looking to do some shopping in the Westfield Mall Stratford or want to be near the Stratford Station and Stratford International Station.
Leisure Self
10/10
Exceptional
26 Jul 2025
Verified traveler
Clean and comfortable. Excellent staff, friendly and engaging.
Partner
10/10
Exceptional
24 Jul 2025
Carol

Great stay

Another lovely stay at this hotel.great location. Good condition very large room. All staff were excellent and helpful.
Only negative they ran out of brown bread for toast which I would expect as basic but loads of other items on the menu
Partner
10/10
Exceptional
22 Jul 2025
Daniel
Great location. Room was huge and had cooking facilities
Leisure Partner
10/10
Exceptional
20 Jul 2025
Gary
Stayed here for a weekend break, and to see the Athletics. I was very pleased with the room and the facilities. Would be ideal if on a work trip or an extended stay. I didn’t need to use the laundry facilities or the kitchenette as I ate out. The room was very clean, great quality cosmetics in the bathroom and comfortable bed. My only area of negativity, the WiFi was slow and my room didn’t have phone signal so that was frustrating but beyond that no issues.
The breakfast restaurant was rich in options, beautifully decorated and staff really attentive.
I would have liked to have enjoyed a drink in the bar but there looked to be an event on so went out instead.
The convenience for shopping, the underground, sports venues is exceptional.
Highly recommended.
Leisure Self
10/10
Exceptional
17 Jul 2025
Victoria
Fantastic property in the heart of Stratford. Perfect for shopping, dining and further travel into London. Clean and spacious rooms with very friendly staff.
Business Self
4/10
Poor
12 Jul 2025
Nicholas

Average and overpriced

Very over priced, alarm off in the night, slow check in with staff paying very little attention, overall very disappointing
10/10
Exceptional
05 Jul 2025
Colin

Much needed getaway

Polite helpful staff. Good size rooms. Good selection of breakfast foods, though cooked items tended to be lukewarm rather than hot,but this is a minor negative. Will definitely stay again. It's also in a really nice area of London. Great shops restaurants and walks.
Partner
8/10
Excellent
04 Jul 2025
Simon

Not great for the cost.....

Initial impressions were good, helpful staff, clean communal areas, room spacious and looked clean on arrival.
However, the bathroom hadn't been cleaned properly and needed paint and some attention to detail, not what you expect from a room that's nearly £300 a night.
Things got worse when we came back after the show at London Stadium. The area of the hotel is pretty much blocked off when leaving the stadium, no exceptions, so we had one hell of a walk trying to back to the hotel. Probably not the hotels fault, but a warning would have been good.
To top it off, the AC was very poor, we called reception, who were pretty unhelpful, no offer of a fan, or room swap and apparently no maintenance available. No apology at any point. Again, not what you expect having paid so much.
Breakfast was pretty good the next day, but not good enough to justify the costs and save the stay. Needless to say we won't be back... and that's rare from me...
Friends_and_family Friends
8/10
Excellent
29 Jun 2025
Emma

Central stay

Fabulous location and room quiet even though above the shops etc. Room was a good size, had all you need in the kitchen area. I would say though that the matress had no protector on just the sheet … and please use some mold remover on the shower it doesnt take much to remove …

If you are staying at this hotel for a gig please note that the westfield closes the gates so you have to walk for miles around the centre then through the shopping centre.



Partner
10/10
Exceptional
29 Jun 2025
Peter
Great hotel next to Westfield shopping, bars and restaurants. Short walk to the London stadium and Stratford train station.
Partner
8/10
Excellent
29 Jun 2025
Paul
Good hotel but the surrounding area is terrible for roadworks and traffic.. and they make you walk the long way back to hotel after gigs!!
Leisure Friends
8/10
Excellent
29 Jun 2025
Helen
Asked for midday check in and it was approved so very grateful for that. Room excellent had everything we needed only downside the shower head is too heavy for the holder so doesn’t stay up which was a bit annoying but we managed
Staff friendly all weekend very good would return
Leisure Partner
10/10
Exceptional
29 Jun 2025
Simon
Great hotel and perfect for visit to London Stadium.
Reception staff I dealt with were excellent
Leisure Self
10/10
Exceptional
10 Jun 2025
Nokulunga
Perfect location
Excellent breakfast
Friends_and_family Friends

Location & surroundings

Hyatt House London Stratford
10B Chestnut Plaza, Westfield Stratford City, United Kingdom

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Hyatt House London Stratford

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