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City View Hotel Roman Road Market

London · United Kingdom

527 Roman RoadView location

5.0/10Review score356 Reviews
Cleanliness5.0/105.0
Service5.8/105.8
Comfort5.2/105.2
Condition4.6/104.6
Location3.4/103.4
Neighborhood6.0/106.0
Amenities4.6/104.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City View Hotel Roman Road Market

Enjoy garden views and amenities such as complimentary Wi-Fi and concierge services at this London hotel, which also features a hair salon and a picnic area. Cooked-to-order breakfasts are available daily for a fee. Business services, express check-out, and dry cleaning/laundry services are also offered. Limited on-site parking is available.

The 17 guest rooms offer complimentary Wi-Fi, satellite programming, ceiling fans, and blackout drapes/curtains. Housekeeping is provided daily.

Located in London's Tower Hamlets borough, City View Hotel Roman Road Market is within a 10-minute drive of Tower Bridge and the Tower of London, and convenient to Victoria Park and Queen Elizabeth Olympic Park.

Read more about this hotelShow less

Located in London (Tower Hamlets), City View Hotel Roman Road Market is within a 10-minute drive of Tower Bridge and Tower of London. This hotel is 3.8 mi (6.1 km) from London Bridge and 4 mi (6.4 km) from St. Paul's Cathedral.

Make yourself at home in one of the 17 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided daily. Featured amenities include a business center, express check-out, and dry cleaning/laundry services.

Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately GBP 10 per person
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between noon and 2:00 PM
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Urdu

Nearby attractions

Victoria Park 0.7 km / 0.4 mi
Queen Elizabeth Olympic Park 1.3 km / 0.8 mi
London Stadium 1.6 km / 1 mi
ABBA Arena 1.9 km / 1.2 mi
Westfield Stratford City 2.6 km / 1.6 mi
Brick Lane 3.2 km / 2 mi
Liverpool Street 4.6 km / 2.8 mi
Leadenhall Market 4.7 km / 2.9 mi
Tower of London 4.7 km / 2.9 mi
Sky Garden 4.8 km / 3 mi
Barbican Centre 4.9 km / 3 mi
River Thames 3.8 km / 2.4 mi
Tower Bridge 5.5 km / 3.4 mi
Borough Market 6.1 km / 3.8 mi
London Bridge 6.1 km / 3.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 17
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Bicycle hire serviceExtra charge
Show 18 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Garden
  • Concierge
  • Luggage room
  • BBQ facilities
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Business centre
  • Hairdressing salon
  • Breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    City View Hotel Roman Road Market

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE BASICTRIPLE • BASICTPL.Z1

    Photos are not available for this room type.

    City View Hotel Roman Road Market

    TRIPLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BASICTWIN • BASICTWN.Z1

    Photos are not available for this room type.

    City View Hotel Roman Road Market

    TWIN BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    City View Hotel Roman Road Market

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    City View Hotel Roman Road Market

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    City View Hotel Roman Road Market

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    City View Hotel Roman Road Market

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City View Hotel Roman Road Market

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST

    Photos are not available for this room type.

    City View Hotel Roman Road Market

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BASICSINGLE • BASICSGL.Z1

    Photos are not available for this room type.

    City View Hotel Roman Road Market

    SINGLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    City View Hotel Roman Road Market

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City View Hotel Roman Road Market

5.0
Review score
356 Reviews
Cleanliness
5.0 /10
Service
5.8 /10
Comfort
5.2 /10
Condition
4.6 /10
Location
3.4 /10
Neighborhood
6.0 /10
Amenities
4.6 /10
100 reviews shown
8/10
Excellent
15 Jul 2026
l
Stayed for one night and was perfectly functional for a one night stay.

I stayed in a more budget room (105) and the downstairs did have a damp smell but nothing too bad. It was during a heatwave and I can’t speak highly enough of the aircon as i had a better sleep than I’ve had at home for awhile.

The bed was ok, a little hard but as I say slept well.

Had to go 2 floors up for a shower (through reception) which isn’t ideal but just a downside of the budget room. The shower was cold and couldn’t work out the controls but that may have just been me, the cold shower was very welcome that day anyway.

I would reccomend for solo travellers doing a one night stay, probably not for family trips.

The staff were really friendly.
Self
2/10
Poor
07 Jul 2026
Kayleigh
didn’t like anything
Friends
6/10
Pleasant
28 Jun 2026
Lakhwinder
No WiFi but it was a clean room with shower and toilet clean. It’s cheap and you get exactly what you pay for.
Self
2/10
Poor
28 Jun 2026
Patricia
Absolutely awful . Avoid at all costs . Details of property are all incorrect. There is no parking can not access on a Saturday as there is a market on . Staff very rude and unhelpful. I Would not even let my dog stay here it’s awful very dissatisfied asked for refund as was that bad and couldn’t stay there to be told no . Just after your money awful definitely avoid at all costs
Partner
4/10
Poor
20 Jun 2026
Yvonne
Very small from start till 2nd nigjt tv was not working one staff mabaged to add 1 chanell pius u tube very nosry loud talking all nigjt first night was not very happy at all.
Partner
8/10
Excellent
08 Jun 2026
Keith
I read the reviews posted by others and started to regret my choice of booking even before I arrived.

However, the hotel and my room were fine and I don't share the views expressed by other reviewers.

My room had a refrigerator and ensuite facilities and a kettle (but no teabags or cups)

I enjoyed a couple of good night's sleep.

I was never asked to leave my key at reception every time I went out as suggested by other reviewers. There was a sign saying that there was a £50 charge for lost keys- I don't have a problem with that.

The room had free Wi-Fi and I felt safe in the surrounding area.

I'd happily book again. My only reservation is their no refunds policy. This can be off-putting if you are wanting to be flexible about how long you are staying.
Self
2/10
Poor
06 Jun 2026
Pj
Dirty bed bugs discussed
Partner
8/10
Excellent
05 Dec 2025
Praveen
Room is ok., its in basement but not bad. Hot water came without interruptions. Room heating good. Internet patchy., very limited network. Difficult to work from room. There were some sounds of people arguing. It was ok overall for the price.
2/10
Poor
26 Oct 2025
Samuel
This “Hotel” was terrible. 1st of all when we entered the Hotel the receptionist was arguing with a customer. Secondary this hotel was closer to a crack house due to the wallpaper was pealing off the wall, the carpet was stained with black marks everywhere, the kitchen area had nothing at all, the cupboard doors were off the hinges and left to the side. The insects and bugs were disgusting they were in our room and in the lobby. The amount of arguments we heard during our 1 night stay was terrible the environment was not welcoming or safe what so ever. AT ALL COSTS STAY AWAY
Partner
2/10
Poor
21 Oct 2025
Denise
Got a room in basement awful bed small room no toilet
Business Self
6/10
Pleasant
05 Aug 2025
Barbara
Property was 1/2 hour bus ride from London.
Leisure Family
6/10
Pleasant
04 Aug 2025
Claire

Was ok for a brief stay

Room was ok - clean sheets and beds were comfy however the hotel overall is abit run down and needs work - some of the skirting was taped on with brown packing tape, and lots of marks on the walls etc, could do with a lick of paint, also our room was in the basement and smelt abit damp! However saying that we only wanted somewhere cheap to sleep as we were out at concert and didn’t get back to our room till midnight and we were up and out by 10am so for that purpose and for what we paid for the room it was fine , staff were friendly!
Friends_and_family Family
6/10
Pleasant
14 Jul 2025
Verified traveler

The price reflects the standard.

This was a cheap hotel for London and the standard of accomodation reflects the pricing. The bed was comfortable and the room quiet enough. The bathroom pod was very small. There was a heat wave so it was very hot. There was a fan and we could open the windows on our second floor room. The area was ok and had some lovely cafes and pubs.
Friends_and_family Friends
2/10
Poor
04 Jul 2025
Verified traveler

Do not stay here

The hotel is grubby and grimey. It lacks cleanliness and has a horrible smell. Our room was no better. We had a random fridge that had somebody’s rice in a container in it. We went to bed at around 10pm and couldn’t get to sleep four hours as the men running the hotel were going in and out above our room and shouting upstairs in the garden. Got woken up at 3:40am by banging. Don’t feel at all rested and my sleep was completely ruined.
Friends_and_family Family
2/10
Poor
02 Jul 2025
Gail
This is a terrible place to stay. Mainly the shower room was a wet room which seemed to be on a tilt, making the toilet area wet and the whole room smell of damp, rancid water. In the room there was a kettle but no tea or coffee and no cups! There was no light shade on the light, just a bare bulb and there was one pillow each, bith of which were completely flat. The curtain didn't fit the window. There was a full size fridge which I imagine was for the use of the poor homeless people or immigration overs
Partner
2/10
Poor
05 Jun 2025
Thomas
No hot water for a shower after the first night, after the second night the water was scalding hot without a way to turn the temperature down.

You leave the key on the reception desk when exiting the hotel during your stay and the key is left there for anyone to grab.

There may as well not be any windows as they do nothing to keep the outside sound out.

Doors don't have an additional lock inside the room so anyone with a key has access while you're asleep.

Friends_and_family Family
10/10
Exceptional
25 May 2025
david

Wicked spot...

Just had the most amazing stay at city view. Everyone was very friendly. It was quite lively at times. The shower was hot, the beds were comfy the TV worked. If you are looking for somewhere to get your head down and have plenty of shops and cafes to wake up to then this is your spot. Would definitely stay again.
Friends_and_family Friends
4/10
Poor
22 Apr 2025
Ruth
They were quite rude on arrival and I needed ID which they had not stipulated on booking. I do not carry I ID but luckily I had a photo on my phone. The room was a decent size and beds were comfortable. There was quite a lot of noise outside and the room was not well sound proofed. It was very hot in the but it did have a fan. The toilet was in the same place as the shower so this was not the best experience.
Friends_and_family Family
2/10
Poor
24 Mar 2025
Agbonmwanre Hillary

Worst place to stay

Smelly redicoulous place to stay, it was a total waste of money and time.

They don’t have towels
Self
6/10
Pleasant
17 Mar 2025
Verified traveler

Ok place to stay

For somewhere to lay your head its not bad at all, if you want class, breakfast and other privalidges then defo stay else where, they dont offer refund even if you try and change booking so you need to know this is defo where you want to stay and at said time otherwise you will loosenyour money, im not a big fan of needed to leave t
Your keep on the table at reception everytime you chose to go out especially when your property is left in the room, ive never known anything like it, i had a room right next to reception which was ok and comfortable however quite noisey when people came in and out, overall it was an ok place to stay and a decent price.
Partner
6/10
Pleasant
03 Mar 2025
John

Disappointing

Not what i expected.
Nothing like the pictures ontheir web site
Business
2/10
Poor
05 Dec 2024
Steve
Decorating was poor. And noisy
Business Friends
4/10
Poor
28 Nov 2024
Luke

Cheap. But…

Cheap, but room was mouldy and damp
2/10
Poor
19 Sep 2024
Monsurah
Too noisy, unclean , I felt insecured
Leisure
2/10
Poor
13 Sep 2024
Verified traveler
We were shocked that this hotel would be included in Hotels.com / Expedia recommendations.
Definitely would not recommendn to anyone
Partner
2/10
Poor
01 Sep 2024
Damien
This place is horrible
Leisure Partner
8/10
Excellent
17 Aug 2024
Grant
Recommend as a budget option, was very handy 👍
Leisure Partner
2/10
Poor
08 Jul 2024
Vicki
Worst stay in Europe-
10/10
Exceptional
30 Jun 2024
OLUFEMI
Great hotel
Leisure Family
2/10
Poor
27 Jun 2024
Bobby

Didn't feel comfortable

The toilet flush wasn't working and we got told to fill up a bucket from the shower (that was above the toilet) to flush it. As a result from that and the general cleanliness we went home after our evening and didn't stay the night (we left at 23:45). For the price of the room this isn't acceptable.
Friends_and_family Friends
6/10
Pleasant
22 Jun 2024
Andrew
It's cheap and is a bed for the night. OK if you're attending a concert, but not if you're on hoiday.
Leisure Self
6/10
Pleasant
21 Jun 2024
Kira
Strange place, our room came with a kitchenette including a sink and kettle but absolutely nothing else in it. We weren’t expecting plates and cutlery but at least a cup to have a glass of water. There was a kettle but no mugs or anything to make tea/coffee with. The soap in the bathroom had the last dregs in it and had already been refilled with water to bulk it out, also no bathroom bin for sanitary items. Staff were nice but although fine for one night we definitely wouldn’t have wanted to stay longer.
Leisure Partner
2/10
Poor
11 Jun 2024
Lacky
The property was falsely advertised it was disgusting and scary .
We were given a room next to the reception desk and the staff kept talking loudly all night till 2am we were unable to sleep.
The room was disgusting bed covers were unclean bathroom looked like from a third world country . Felt very unsafe
Business Partner
2/10
Poor
10 Jun 2024
ryan
The front desk was so loud they kept me up all night. This place is a joke. Location was it
Leisure Self
2/10
Poor
09 Jun 2024
Martin
To be classed as a hotel is rediculous.. staff sleeping on a sofa . Shocking
2/10
Poor
20 Mar 2024
Verified traveler

Disgrace

Our room was very small, 2 single beds one under window & other one's head board was at the bottom of the one under wndow, there was one shower room with toilet for all 20 rooms or so, & two toilets in reception area, one shower for all those room isn't very hygienic, we stayed four night never had bucket emptied, clean towels, they never came near the room, the receptionist guy slept on couch in reception & & more often than none still lying there at 10 in the morning so reception still in darkness, and the back area where you can have a cigarette or have a seat outside was a disgrace,broken furniture,lots of rubbish, its a fire hazard, i would never stay there again.
Friends_and_family Family
2/10
Poor
17 Mar 2024
Verified traveler

ABSOLUTE WORST EXPERIENCE EVER

This by far one of the worst experiences I've ever had. This hotel is a scam. The photos are not at all what you get. The room is TINY. There is absolutely no HEAT/A/C. The room is extremely old and filthy. The floor carpet is torn up. Pillows are disgusting and torn up and old. The bathroom shower head was broken. The hotel is was a very disgusting area. It was EXTREMELY noisy. The worst part is, when the staff was told about all the complaints, they offered no solution or alternative or money back. If Hotels.com were really company in support of its' consumers, they would do everyone a favor and remove this place from the website so that no one has to fall for this scam again.
Self
8/10
Excellent
15 Dec 2023
James

Good value budget stay

Friendly staff. Decent location. Only 1 mile from Olympic Stadium. Basic room but good value. On street parking free after 5.30pm to 8:30am. The rooms were extremely warm.
Friends_and_family Family
2/10
Poor
03 Dec 2023
Md Ajijur Rahman
Very bad experience
2/10
Poor
03 Dec 2023
Daniel
Probably would not stay here again
Business_and_leisure Self
2/10
Poor
22 Nov 2023
rupert
Newspaper taped over inside of windows. Looks like a squat. Area felt unsafe. Did not go in looked horrendous
2/10
Poor
23 Oct 2023
Fahima

Don’t recommend any one even stay .

No shampo , soap , drink glass , dump bathroom doors , carpet smell , dirty quilt and no wardrobe or anything to keep your clothes and many more , don’t want to spend any time describing it is not worth stay at all .
Business
8/10
Excellent
15 Oct 2023
Luke
Solid price.
Leisure Friends
6/10
Pleasant
13 Oct 2023
Verified traveler

Bahhh

You get what you pay for! London being a super expensive city for hotels, we did not expect a great stay when we booked this place as we know £68 for 1 night is cheap for London. But that said, this place isn't nice, the room is very small, noisy in the morning as just facing the courtyard of a primary school, the TV wasn't working properly appart 1 channel, no bedside lamp, just a super strong bright main lightbulb, toilet inside the shower is definitely not the most ideal setting (LOL) and with no bath rug to dry your feet after leaving that wet box... but the staff is nice and very smiley, and the mattress was not too shabby.
Partner
2/10
Poor
08 Sep 2023
Sandra
Just save your money. Really dirty, felt unsafe. 2 stars just because it was very cheap. But you really get less than what you've paid for. So please avoid
Leisure Self
2/10
Poor
27 Aug 2023
osian
Nothing nice about it didn't feel safe
2/10
Poor
18 Aug 2023
Steven

Avoid Avoid Avoid!!!

Avoid!!! Friendly check in. My room looked nothing like the photos on the web site. The door to my room opened on to the reception area, the staff had a social get together in the reception area until 1am, despite me requesting for them to keep the noise down.
Through the night the noise of doors banging etc. I once again asked about the noise, the receptionist informed me he was emptying the bins etc.
I left at 4.30am to find the reception area finally in darkness and the night staff fast asleep in the reception area. My leaving didn’t even wake him.
Second night also kept awake by general noise in the reception area. I left at 7.30 am. Once again the reception staff fast asleep.
Parking only after 6pm up until then £9 per hour no parking on Tuesday and Thursday as it’s market day. (Don’t be fooled by the photos on the web site, they are far from accurate)
Business
2/10
Poor
30 Jun 2023
Theresa
Very noisy and dirty. A mile from the tube station not 5 minutes. Will not be going there again


Business Self
2/10
Poor
04 May 2023
Kush

Hotel from hell

Rats were in the toilets. No soap was in the one toilet out of 2 shared toilets. Despite requesting 3 times over the period of 2 days.
Self
2/10
Poor
03 May 2023
Kush

Bad 👎 bad place to stay

Not so good second night so rats roaming around. No soap in the toilet. Even after reminding them 3 times. No information provided that cars have to be removed from the street 5.30 am as market stalls were being installed.
Self
6/10
Pleasant
26 Apr 2023
Rian

Strange place to stay

Bit of an odd place all in all.

Checked in no problem and my room was pretty might right behind the desk.
Toilet was really small and the whole room was the shower- floor would be soaking if you wanted to use it afterwards.

Could hear the guy in reception watching TV at night.

You had to leave your room key on the check-in desk when leaving and pick it up again yourself on the way back in.

There was a half sized residential style fridge in the room, which was strange but great to have.

Definitely not worth €120 for a one night stay, but it would be decent value if you could get it for €30 per night.
Self
2/10
Poor
01 Feb 2023
Carlos
tobacco-related smoking in hallways
Business Self
2/10
Poor
20 Dec 2022
Mohammed
Very bad
Leisure Friends
4/10
Poor
18 Dec 2022
Joao Paulo
Not very clean, all night noisy, very old and smelly
Leisure Partner
10/10
Exceptional
29 Nov 2022
Kin Bor Eduardo
Happy with the stay.
Self
10/10
Exceptional
11 Oct 2022
Buche
Perfect
Partner
2/10
Poor
18 Sep 2022
M
loads of rubbish in room. bathroom not cleaned. no cups glasses etc but burnt plates
Self
6/10
Pleasant
26 Jul 2022
Shelby

what you pay is what you get

staff were very friendly. rooms were clean (no bugs in sight - which i know a few people have mentioned). we had a fan, heater, fridge, kettle and a tv which is all me and my mum needed for our one night away. however, the toilets were upstairs and there wasn’t any disability access for my mum (who had to walk up a flight of stairs everytime she needed to go).

overall, if you pay £50 a night for two people, be expecting £50 worth. what you pay is what you get.
Friends_and_family Family
2/10
Poor
25 Jul 2022
Verified traveler

Disgusting

Room was horrible, the room smelled disgusting. And the bed !! The worst bed ever, middle of the bed were inward which gave me back pain. I couldn't sleep at all. Horrible. Not even a little desk, kettle was on the floor. I booked the room for 3 days I could stay only one night. DISGUSTING
Self
6/10
Pleasant
10 Jul 2022
Chris
Shower good but small bathroom. Noisy area and old windows. Poor security (keys had to be left with hotel and then just put on counter). Bad condition room, no decent air con, poor facilities (tv had sky box but no card, kettle but no tea/coffee, limited lighting - 2 bulbs no shades. Towels not replaced (2 night stay). Very very poor hotel.
Leisure Friends
8/10
Excellent
09 Jul 2022
Verified traveler

Best deal in the city.

Excellent base for touring around the city.
Basic facilities at an excellent price.
Friends_and_family Family
8/10
Excellent
01 Jul 2022
Lewis
.
Business Partner
8/10
Excellent
14 Apr 2022
Ian

Is what it is, dont expect the ritz for peanuts.

Visted with a friend, we were looking for a simple cost effective option with easy connection to the city.

The venue was not only well positioned (a single bus/tube ride to central) but cheaper than a hostel for private facilities.

The venue is currently being refurbished, though the beds and frames were new so a good nights sleep was had.

Will happily stay again.
Friends_and_family Friends
6/10
Pleasant
06 Dec 2021
Verified traveler

My stay

It was ok for the price I suppose nothing special leaks on the stair ceiling and the iron we requested on arrival didn’t work
Business
8/10
Excellent
06 Mar 2021
Md Abdur
I am pleased for their cordial behaviour. They took care of my luggage for a few extra hours after the checkout.
Self
2/10
Poor
11 Nov 2020
Verified traveler

0_o

Bruh the whole place it one big astray
Business
2/10
Poor
12 Sep 2020
H
Bed sheets were dirty
Partner
8/10
Excellent
24 Jul 2020
Jon
There were no Unexpected surprises, was quiet and I had a fine stay there. Good value for location.
Friends_and_family Family
2/10
Poor
18 Jun 2020
Verified traveler

Avoid Not Recommended! Very Discomfort

Floors are rotten laminate wood, every move create a cracking noise, TV is not working - I told the reception but they did nothing, dusty place, tight hallway...avoid this as much as possible. Not recommended
Business
2/10
Poor
20 Mar 2020
Shaun

Disgusting

Never again
Dead rats in the smoking area
No service at all
Ensuite bathroom was a cupboard with a 2foot step to get into it
Business
8/10
Excellent
14 Mar 2020
Michael
Hotel was nice and clean just shame theres on tea or coffee in the room
Partner
4/10
Poor
22 Feb 2020
Verified traveler

its View hotel feedback

Room was very good and clean. I had no TV as it was in service. What a big disappointment. spoilt my enjoyment as I couldn't pass time. i complained but they couldn't do anything. In the end I watched the news in the main lobby with other people who were talking etc and went back in my room. Also the staff informed me that after 2.00 am no one is there at reception to open the main door. So if I go out i must be back by 2:00 am. Another frustrating thing I found. Also there were more hotels with the same name, had trouble finding the place. However overall it was okay for the price i paid and for what I had to do in London.
Business
2/10
Poor
20 Feb 2020
Stephen

ONE OF THE WORST HOTELS IN LONDON?

Rarely do I leave such poor reviews, but I can't find anything positive about this hotel I'm afraid to say. The check in was very slow and I was left waiting in the rain for a long time before the door was opened. Check in took 10 minutes to complete once inside.

The room was horrendous. Broken bed which bowed in the middle, dirty and dusty, I didn't want to touch anything! A very loud vibrating noise that went off all night above the room or outside it. Like an electrical noise? I have on idea but it kept me awake for hours. Mould in the bathroom, disgusting shower curtain. Tiny bathroom where sitting on the toilet meant having to leave the door open as it was too close to the frame for my knees to fit in! The only upside was that checking out was quick! Although the person was abrupt and uninterested. Hotels.com kindly approached them for a refund which they declined. With so many other options in London, I advise you to stay clear of this one!
Self
10/10
Exceptional
18 Jan 2020
Verified traveler
It was simple and for price can’t complain. Warm, could sleep and suited its purpose. Bathroom was poor and wasn’t convinced enough to use shower. But for basics, the price, it was enough.
Business Self
2/10
Poor
01 Dec 2019
Kyle
Very poop conditions.. owned by very unfriendly muslims..
False advertising regarding free breakfast, u can eat your own breakfast at there table for free🤔🤔
Self
4/10
Poor
17 Nov 2019
Verified traveler

Never again! Look elsewhere first.

Arrived at hotel all was well, went out once I checked in and when I arrived back at the hotel I had FOUR knocks at the door (11PM) as they had checked in some one else to my room before I arrived my self and the fellow guest had things in my room. When checking out wasn’t given so much as a look in the face never mind thank you for staying we hope your stay was enjoyable. Never again!!
Self
4/10
Poor
05 Nov 2019
Verified traveler
it’s too small and suffocating, no space to even turn around..no shampoo etc, only towels!!!!
Friends_and_family Partner
2/10
Poor
09 Oct 2019
Verified traveler
Very unclean room, smelt disgusting (mix of longterm cigarette smoke and something else) which made it uncomfortable to breathe. Bathroom was dirty, clearly hadn’t been washed in a long time. The bed and linen appeared clean but hard to be sure when the rest of the room was so filthy.
The service was good enough, but I could never stay there again, definitely not cheap enough to justify the fear of getting bed bugs
2/10
Poor
26 Sep 2019
Verified traveler
Horrible experience, dirty place! Bad staff attitudine! Never go there!!!
Business_and_leisure Self
8/10
Excellent
16 Sep 2019
Barrie

city view hotel

clean room and friendly staff...it was low priced so I was not expecting a 5 star hotel.
Friends
2/10
Poor
09 Aug 2019
Verified traveler

Sh!t

Filthy bedroom, bathroom, 3 inches of dust on the fan, strong smell of mould, dirty bed sheets, furniture in very poor condition (dirty and with bits ripped off). The location is pretty good, close to the tube station and shops, but I would definitely never stay here again.
Family
8/10
Excellent
21 Jul 2019
Verified traveler
The room is small clean with a fan which is much needed in this hot weather. There is a small bathroom with shower, toilet and small washbasin. Comfortable for 1 or 2 night stay. Full cooked breakfast. Free drinking water in reception.
Leisure Self
4/10
Poor
14 Jul 2019
Verified traveler
The room had a mouldy smell, plaster came from the walls, black spots of mold were on the wall, the fridge was very loud, the door wasn't long enough, and the light from the hallway fell into the room. The service was okay, but not very friendly, both employees seemed to be impelled.
Self
2/10
Poor
14 Jul 2019
Verified traveler
We arrived to check in with a confirmation email from a few months ago when I booked the room to be told they have doubled booked, man on reception didn’t seem that bothered this resulted in us missing some of the show we had come to London to see and having to find a hotel at very short notice.
Leisure Partner
8/10
Excellent
11 Jul 2019
Verified traveler
The property was convenient to get to and while small, it still was clean and efficient. Although, having the toilet inside the shower room was weird. I guess because of the limited space they opted to have it that way. I do wish, though, that they had separated them.
Business Self
10/10
Exceptional
30 Jun 2019
Verified traveler
Excellent breakfast. Spacious room and bed. Bathroom was a bit smaller. Very small sink. Everything was excellent at the property except the bathroom but acceptable. I will definitely stay here again.
Leisure Family
2/10
Poor
30 Jun 2019
Verified traveler
Rooms are very small, smelly and not clean.
Fan is not working at all. I didn’t see any housekeeping as I had to change my sheets by myself.
Business Self
6/10
Pleasant
20 Jun 2019
Andy

Functional

Room was ok, ensuite small, breakfast limited, but for the price it was fine
10/10
Exceptional
12 Jun 2019
Andrew

Worst Accomodation ever witnessed.

The most appalling place to be. I wonder how the local council granted such business a licence. I intend to report to the Tower Hamlets Environmental team what I witnessed. Even a pig pen far better than the entire accommodation. No inside amenities will pass any test. Health of users or clients are at risks. What a waste of money spent for the accommodation. This is absolutely lessons learned. Never going back neither recommend to all and sundry. Hotels.com should remove the Hotels or Pig Pen from their lists regardless of subscription.
Partner
8/10
Excellent
01 Mar 2019
Verified traveler
serve para passar uns dias mas já precisa de umas remodelações.
Friends_and_family Family
6/10
Pleasant
18 Feb 2019
Verified traveler
Found the map pretty confusing. went to the wrong hotel. The staff was alright. It was pretty clean.
Business Self
8/10
Excellent
28 Dec 2018
LAWRENCE

It's better than the Reviews

Well, I'm glad that I didn't listen to the reviews and went for myself. This place is not nearly as bad as the reviews have made it. I had a quiet room downstairs with private bathroom and fridge inside. Plus a cooked breakfast every morning. At first I wasn't keen on having to leave the key behind whenever I left, but someone was always there to let you back in. I enjoyed the stay and the Roman Road Market. Would definitely stay here again.
6/10
Pleasant
16 Dec 2018
Mary
It looks like only men clean and designed the space. It was functional and safe, but lacks the touch of creativity in the decor. It looks like the owners did not put much effort in the decor and hygiene in the place. Plastic table cloths and plants, One towel? A TV with two controllers is a problem. But, I did feel safe. Hire a decorator and some women cleaners. It just lacks that inviting warm feeling. I believe I was treated like a customer not as a guest.
4/10
Poor
22 Nov 2018
Verified traveler
I didn’t see what was shown online about the hotel. My room wasn’t clean up for two nights.
2/10
Poor
01 Nov 2018
Jamie
If your purely looking for a cheap bed for the night, try a hostel instead. Seems like the owners arent bothered about customers, I didnt even get shown around or the place explained I just paid and they left me to it. The room was literally a storage closet with cobwebs in the corners of the room. Toilet and bathroom facilities are on another floor and right outside the window was random dirty boxes. The walls were paper thin and I could hear the next rooms activities. Avoided the free breakfast offered as I just wanted to get out. If effort and care was put into this place, it would be half decent and I really wish I wasnt exagerating about the highlighted points. Hands down worst place ive stayed.
8/10
Excellent
30 Oct 2018
Verified traveler

You get what you pay for

Good location although next to market which has 5am start so very noisy. Food ok, hotel needs updating
Partner
8/10
Excellent
30 Oct 2018
wendy

ok hotel for 1 night stay

hotel is situated next to market which is very noisy from 5am. Food ok, rooms need updating, but you get what you pay for
Partner
4/10
Poor
25 Oct 2018
Eduardo
Deixa muito a desejar, já fiquei em melhor pelo preço inferior na mesma zona.
4/10
Poor
21 Oct 2018
Karen

Do not stay here

Not very happy at all,didn't feel welcome,grubby,kettle in room but no refreshments,owner quite rude,breakfast was ok,but no sauce,felt unsafe going out for smoke
Friends
4/10
Poor
11 Oct 2018
Juliette
Though the staff was really nice, it didn't make up for the lack of comfort of the room. The bathroom didn't evacuate Water properly and turned every shower into a trip to the ocean. Breakfast is very scarce and the cooking of the food was at best mediocre.

Location & surroundings

City View Hotel Roman Road Market
527 Roman Road, London, United Kingdom

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City View Hotel Roman Road Market

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