Citylodge London

United Kingdom , London
London, Bow Road, 167
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100 reviews shown

6/10

Pleasant

08 Mar 2026

Sandra

Bathroom door needs attention as does bedside lamp which was significantly ripped. Beds were really clean and comfortable. Road noise was manageable. Excellent location for abba arena only 10 min walk. Mcdonalds nearby for breakfast and local shop with costa coffee machine as well as anything you may have forgotten. Verylong walk from stratford station advise bus or uber to hotel

Friends_and_family Family

6/10

Pleasant

21 Feb 2026

cherry

For one night it did it's job. The beds we're clean but the room condition was very tired and needed some decorating in the bathroom. The kitchen needed a major clean as utensils and cupboards we're gr

Partner

10/10

Exceptional

28 Jan 2026

Ann

What a find! We booked this hotel because of its proximity to ABBA Voyage & we couldn’t have picked a better spot. The hotel is a walkable distance from the venue but the weather was terrible the night we were booked so we caught public transport instead. The Bow Church station is across the road from the hotel & is one stop away from ABBA. The hotel itself was a little old but spotlessly clean & well maintained. The staff were so friendly & helpful. The breakfast was great, especially as it was included in the price. The Bow Road tube station is a short walk away & made getting into central London very easy. We’ll definitely stay here again the next time we’re in London.

Friends_and_family Friends

8/10

Excellent

26 Jan 2026

Vicki

Friendly, warm, clean and comfortable. Cheap and great location for access to ABBA voyage and Westfield Shopping Centre, UCL and West Ham stadium

Friends_and_family Friends

8/10

Excellent

25 Jan 2026

Antonio Robert

Room was basic and the staff are fine, good place for the underground

Leisure Self

8/10

Excellent

17 Jan 2026

Dr Philip

Yes, staff very helpful

Partner

10/10

Exceptional

27 Dec 2025

Rokhsane

I love staying here! Been here multiple trips and its always been lovely

4/10

Poor

12 Dec 2025

Jacky

Kitchen was’nt overly clean.
Smelt a lot of damp shower was only just functioning

Leisure Family

6/10

Pleasant

29 Nov 2025

Monica

Good location, walking distance to railway public transit. The groceries store next door was a \"nice to have\".
Conditions were ok, the room & bath pretty minuscule but that is expected for the cheap accommodations in Europe. The breakfast area is ok, a fully functional kitchen with self-service. Not a lot of options in the \"menu\" but it did its job well.

Friends_and_family Family

6/10

Pleasant

26 Oct 2025

Peter

Nice location for Abba Voyage.

We booked the hotel as it was 10 minutes walk from the Abba Arena.

Room was clean and comfortable but it was a bit of a struggle carrying suitcases (we had big cases as this was the start of a long trip) up the stairs. The host did with the cases which eas nice of him.

Rooms are a bit basic but clean and comfortable.

Breakfast was basic but good for a budget hotel.

Ideal location for Abba Voyage with Bow Road station being less than 10 minutes and Bow Church station accross the road.

Partner

8/10

Excellent

10 Oct 2025

Emma

Ideal location for where we wanted to go.
Close to tubes stations & convenience stores. Plain & simple but did the job.
Staff were friendly.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Elizabeth

The hosts were very kind and lovely.

2/10

Poor

02 Oct 2025

Kimmie

They would not ket me jn my room i booked i had ti go else where and pay fir another hotel absolutely disgusted

Leisure Family

10/10

Exceptional

17 Sep 2025

Olga

The gentleman named Hussain at the reception was outstandingly kind and generous making sure we were at ease and comfortable. He was the one who made our stay the best.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Julie

As described

8/10

Excellent

29 Jun 2025

Tracey

Very quick check in the sfaff was very friendly

8/10

Excellent

29 Jun 2025

Andrew

Solo concert trip

Budget hotel,good value, run down but room clean shower ok bed comfortable and had a opening window, felt safe area,lobby staff polite and pleasant, easy walking distance to London stadium so ideal for my needs.

Self

10/10

Exceptional

24 Jun 2025

Irish

😊👍

It was about 3-5 mins walk from the nearest tube. My room was clean when I arrived, I wasnt expecting that they offer a self-service breakfast, that was a plus.

Business

8/10

Excellent

22 Jun 2025

Kari

It was great to have access to the kitchen where we had the supplies for breakfast to hand. Friendly and helpful people on reception.
Cleanliness could be much better eg: the stairwell needed a vacuum; kitchen surfaces, cooker nobs, handles, bathroom tiles seemed sticky and needing a clean.
But overall our stay was good, towels, bedding and bedroom clean. Thanks for having us.

Partner

4/10

Poor

21 Jun 2025

Jamal

Wouldn’t stay at this property again.

I was expecting a better room. The overall condition of the property is terrible. I had a room facing the road. There was no fan in the room and of you left the window open, you could not sleep the entire night. Shred kitchen was very useful and it was well stoked. Receptionist were very helpful.

Partner

8/10

Excellent

08 Jun 2025

Daniel

Was cheap and cheerful, location is great for public transport. Staff were very friendly and helpful.

Business

8/10

Excellent

02 Jun 2025

Antonio Robert

With easy reach to the tube and within easy reach of the ABBA arena

Leisure Self

2/10

Poor

29 May 2025

Attar

The

Friends_and_family Friends

8/10

Excellent

20 Apr 2025

Nicole

The staff was nice. You get a key to the front door and to your room.

Leisure Self

6/10

Pleasant

06 Apr 2025

John

Somewhere to go after night out.

This Hotel is very basic but great value for money, the staff were friendly and helpful at cheack in. The room was found clean, but housekeeping had forgotten to take bag of soiled nappies from the room, the staff were very apologetic about this. The bed was comfortable and slept well and the room was very quite, despite being on Bow Road. You could make yourself breakfast in the morning, toast, eggs and cereal.

Partner

4/10

Poor

05 Apr 2025

Maria

So the owner is very nice can’t do enough for you let me check in early which I was most grateful for. but the cleanliness let it down. the high areas of the room need dusted asap that includes the wardrobe top shelf and floor behind sink also kitchen could be a bit cleaner Although I did enjoy having access to a kitchenette but it’s a converted house so noise travels in that place. You hear the doorbell late at night it startles you I liked the fact that it was close to the UAL and the DLR station and Bow Road station is within walking distance to the lodge. There is also a laundrette and a convenience store next door which is better than the Asdas express. Westfield shopping complex on the DLR and it have late night shopping till 9 not a bad place to be honest

Business_and_leisure

8/10

Excellent

12 Mar 2025

Fiona

Very basic, but good value for money

Good value, polite check in (including an offer to carry my bag upstairs).
Room far too hot and a bedside lamp would have been a welcome addition. Entry stair carpet needs a good clean, but the room itself was clean.
However for an overnight stay it was good value and I would book again.

Self

4/10

Poor

24 Nov 2024

Sally

First of all, we booked at city lodge but was then told we are staying at their sister branch called city stay. Only the bathroom and bed was clean. Everything else was dirty. Stairs to room was very slippery. No access to anything to drink. Staff wasn't helpful at all and didn't even know how long we were staying for. Overall not great and was pleased to get home.

Leisure Partner

6/10

Pleasant

15 Nov 2024

Harold Mark

Dissapointing and tired

Whilst it was cheapish for london prices, the reasons were very clear on arrival, the room was like a tiny well used bedsit, very small, and the ensuite bathroom was filthy, the grouting in the bathroom was black wirh heavy use, the toilet area smelled of urine, and the bedroom area was in serious need of decirating the floor boards creaked badly, and overall, the whole building (or what we saw) was in need of serious refurbishment.

Partner

10/10

Exceptional

11 Nov 2024

Viktor

I stay every year in this hotel.Owners are very much wellcoming and helpful.Easy to find,to get to the Central London,good eateries around.

Business Self

8/10

Excellent

09 Nov 2024

ALI

Friendly crew

Friends_and_family Friends

6/10

Pleasant

30 Oct 2024

GRAZYNA

Very basic, small hotel with couple of rooms. Breakfast was included, staff was friendly.

Partner

2/10

Poor

18 Oct 2024

Babasola

It should not be recommended for people to lodge

Business Partner

10/10

Exceptional

14 Oct 2024

Stewart

Excellent for the price

Leisure Family

6/10

Pleasant

07 Oct 2024

Julie

Staff friendly
Outside area of hotel needs tidying for a better impression on arrival.
Hotel needs a little bit of TLC

Leisure

10/10

Exceptional

29 Aug 2024

Queen

Close to any junction

Business Self

6/10

Pleasant

12 Aug 2024

Shirajul

I like the property location it was closed to my station where i can go to my friends or uncles house and it was a good location to catch train.

I did not like the properly because first and foremost the reception guy was very rude and he was not helpfull, and the room was small the give me and wife a small room where we could not go to sleep for the next two day.we were hearing lot of banging and shouting from next-door when i could not go to sleep and i had to complain on expedia then the next day the reception give me a different room the second guy call Muhammed was very good and helpful.

Leisure Partner

4/10

Poor

02 Aug 2024

IRAM

Actually need to modernise
Bathroom is very small

Leisure Partner

2/10

Poor

31 Jul 2024

Lakshika

We went to property. But when we go there they have no rooms available. Then person who was in the reception call to some one and talk something in another language.
One point he ask to cancel the booking. Then I was arguing with him. After he send me to near property to satay in the night.
I paid for room including breakfast.
Place we was stay in there is no breakfast.
I have no option to claim my money.
You can talk to property and ask about it.

10/10

Exceptional

14 Jul 2024

Toni

good value for the price, would recommend

Basic but functional room, perfect if you are visiting a stadium or arena and just need somewhere to sleep. Not spotless but cleanliness was fine, its not a hotel chain so dont have those expectations but totally fine to sleep in and would recommend. handy nisa shop by the hotel and a pub across the road that did nice burgers and very near bow church station. area felt safe and no issues there, quite green and pleasant. front desk staff very friendly. the kitchen/dining area is pleasant and there was milk and tea making facilities provided in there and bread for toast and cereal and fruit which is a nice extra. our room was quiet and away from the road. good value compared to chain hotels nearby for a couple of nights and will use again if we are seeing anymore events at london arena!

Partner

8/10

Excellent

23 Jun 2024

Karen

Basic, Clean good value 4 ABBA nearby

Great location as went to ABBA Voyage only 15 min walk away. Basic, clean, friendly hosts. Bath towels on small side. Local station 3-4 min walk Bow Road. Easy to navigate around London. 20-30 min to Central London.

10/10

Exceptional

10 Jun 2024

Gift

Everything at the hotel was unique

10/10

Exceptional

27 May 2024

Verified traveler

Good stay

We stayed four nights. Bed was very comfortable and noise levels not too bad considering it’s London. Very easy access and location perfect for jumping on the DLR tube. Staff were very friendly and even had kitchen to use if needed. Laundrette next door and a handy shop near by

Partner

8/10

Excellent

23 May 2024

Samuel

A Fabulous Family like location

It was a brief one night stay on a business trip and it was easy to locate and affordable.
The location was close to public transport and shops so perfect for me. The breakfast inclusive option was great. There was variety of food to choose from and was a fantastic thing.
Room could do with a bed lamp and a wardrobe that allows use of the wall socket close to the bed.

Business

6/10

Pleasant

21 May 2024

Radek

Self service breakfast was nice - eggs, bread, jam to for you to use. On the other hand... No room service so we had the same towels flr 3 nights, the place was not clean at all, carpets curtains with stains. And the dust... But the people on reception were nice and helpful.

Leisure Partner

10/10

Exceptional

08 May 2024

Toufiq

Really fantastic.

4/10

Poor

07 May 2024

Edith

City Lodge was close to the subway system so getting around was easy. The bathroom had a lot of mold. I would not recommend staying at this location.

Leisure Friends

4/10

Poor

19 Apr 2024

Verified traveler

An ok stay

The stay was ok, for two nights. The room was alright but not clean. The chair was filthy and the lounge chair was broken. The bed was clean, and toilet was also clean. But I would not want to put stuff in the nightstand or closet.

Self

10/10

Exceptional

17 Apr 2024

Eric

A good basic hotel at a good price

Hotel was in easy walk of underground station and DLR. I stayed for a night before going to Excel, a short journey using the DLR. The room was functional and had an ensuite shower room. The shower was good and hot. The staff were friendly and professional. The breakfast supplied was a pleasant surprise, quite a choice of items, although self service, very good.

Business

4/10

Poor

10 Feb 2024

Stephanie

Property is dated and rooms are small, no reflection on the images of the rooms online.

Leisure Partner

10/10

Exceptional

07 Feb 2024

Lindsey

Cheap and convenient for over night stays

Leisure Family

8/10

Excellent

18 Dec 2023

Diane x Anne

Room very clean and staff were brilliant

6/10

Pleasant

30 Sep 2023

SAM

NEEDS A PEP-UP...

The facility is rather spartan and needs upliftment. There was no signpost to indicate the hotel at the address. Located on the busy Bow road, the environs appear rather untidy with uncleared refuse close to the hotel's entrance. This location is a plus, being close to the Westfield Shopping Center , Stratford.
Like the building, most of the facilities are equally aged, like the archaic door key system. The self styled ''self service breakfast'' is quite spartan with few offerings while the venue only accommodates a center table with only 4 seats. Sleep quality was rather poor as my room on the ground floor suffered from the noise of night time driving on Bow road. The cost of services offered are on the high side while the hotel urgently needs an improvement and uplift.

Self

10/10

Exceptional

21 Sep 2023

Bajit

Noise from outside but overall it was a wonderful stay and staff very helpful with great customer support.

8/10

Excellent

16 Sep 2023

Emily

We loved the shared kitchen and made great use of it. The staff were very friendly. The bed was comfortable!! All in all well worth the money.

8/10

Excellent

22 Aug 2023

Simon

Clean and pleasant environment. Comfortable. View from roof terrace takes in several notable landmarks

10/10

Exceptional

16 Aug 2023

Rifna

Good

2/10

Poor

11 Aug 2023

Paul

Needs updating badly

Business Self

10/10

Exceptional

20 Jul 2023

Zoe

Basic but what we needed and the kitchen facilities were good, you can cook etc and a shop almost next door for anything else you need that isn't provided.
Staff were friendly and explained everything very well.
we were fortunate to go on a weekend and found free parking just up the road that was only permit mon to fri and the tube is just down the road so perfect for our weekend in London

Leisure Family

2/10

Poor

30 Jun 2023

Gustavs

Not a value for money

It was my worst hotel experience. The room was on the ground floor (114), it did not have a proper window (a window to another room - a porch on the street side), the curtains were stained with a colour. It definately is not worth c. 100 euros a night.

6/10

Pleasant

27 Jun 2023

William

Front desk very friendly and accommodating. Facility needs major upgrades. But location is close to London Stadium so was perfect in that regard for my stay.

Leisure Self

10/10

Exceptional

16 Jun 2023

Prihartomo

Very good value for money. Easy access to center via tube or DLR. The self-service breakfast at the kitchen is a great idea. I wish I could open the small window, it would greatly help releasing the summer heat.

Business_and_leisure Self

4/10

Poor

14 Jun 2023

Katy

Room was small, but reasonable for the price, however the common areas and room were extremely dirty. Black mold on the bathroom ceiling and grout, and walls and floors in very poor condition.

10/10

Exceptional

16 May 2023

Mohammad Madani

Friendly staff, clean room, food and amenities in the kitchen are excellent.

Business Self

2/10

Poor

19 Jan 2023

joy

Staff was rude. Not served properly.

Friends_and_family Family

8/10

Excellent

17 Oct 2022

Peter

Cheap n cheerful

Self

8/10

Excellent

04 Sep 2022

Keith

Good value

4/10

Poor

07 Jul 2022

Nigel

Grubby

Significantly over-priced given location. Pretty grubby

Business

6/10

Pleasant

10 Jun 2022

Chrissie

For somewhere to basically crash for the night, wasnt to bad. The place could use some updating as looking really tired. Pros: quiet location, easy walk from Bow Street station underground, great shower! Staff was pleasent engouh and helpful, quiet location. Cons: place needs to have some tlc, still wasnt sure why i had to hand over my details, creaky floor boards etc. Like i said if its somewhere just to sleep and leave your stuff for a night or two its adquate.

Self

4/10

Poor

07 Apr 2022

Kevin

Filthy noisy. Wouldn’t stay again.

Business

10/10

Exceptional

15 Nov 2021

lana

i loved my stay here. the staff is super friendly, the room was really cozy and the location is really convenient. overall, i really enjoyed this place.

Leisure Self

8/10

Excellent

15 Nov 2021

Verified traveler

Very nice hotel for the price

Despite how the outside may look, the interior has cozy and clean. Fantastic service, a really well stocked and maintained kitchen too.

Self

8/10

Excellent

04 Nov 2021

Stephen

Perfectly ok for a cheap hotel.scruffy but clean Friendly manager

Business

8/10

Excellent

31 Aug 2021

Ayesha

Good for a 2.5 star hotel

Decent rooms for my short stay. Service was very friendly and accommodating. I felt very safe. Kitchen use was decent for breakfast.

Self

8/10

Excellent

22 Dec 2019

Djilali

Citylodge experience

The please us great also the staff

Friends_and_family Family

8/10

Excellent

20 Nov 2019

Robert

Recommend for overnight

Hotel a bit scruffy externally but the room was warm clean and comfortable. Friendly staff. Good easy tube and bus links.

Partner

10/10

Exceptional

15 Oct 2019

Mikael

Stayed for a weekend with my daughter, and used it as a base to explore London from. A few minutes only to closest tube station made that possible.
Nothing fancy, but clean and comfortable and perfect if the hotel is not the destination. Close to several supermarkets, Friendly staff and a nice self-service kitchen open for breakfast and dinner hours.

Family

6/10

Pleasant

07 Aug 2019

Hayley

Room was dusty, no kettle, hotel situated in a very noisy part of London, so not much sleep for all. Man at desk was welcoming and pleasant. Tried to help when we needed it! Good shower and beds comfortable and clean!

Friends_and_family Family

10/10

Exceptional

02 Mar 2019

Verified traveler

Staff are wonderful and extremely accommodating. Very close to several bus and tube stops

Friends_and_family Family_with_children

8/10

Excellent

09 Feb 2019

Good place and good people. Close to Bow road station.

Leisure

10/10

Exceptional

27 Jan 2019

Verified traveler

A pleasant stay

Stayed in CityLodge during the weekend, it's in zone 2 but it's excellent for the price we paid.
Location : Few minutes from Bow Road station (District and Hammersmith line)

Service : The staffs are warm and kind.
- The staff was kind enough to let us to check-in earlier.
- The staff even helped us to carry our luggage to our room (top floor, no lift)
- self-service breakfast - breakfast was included but they provide cereal, fruits, milk, eggs, toasts etc WHOLE DAY ! Not just in the morning!

Overall a pleasant stay!

Family

10/10

Exceptional

26 Dec 2018

LAWRENCE

Great stay in Bow E3

Wow, what a amazing experience. This is a great hotel in the east end of London with good public transportation all around. The buses and the tubes. The Roman Road market is a easy 10mins walk away and there is a Nisa local store next to the hotel. Both Tesco and ASDA stores aren't far. About a 20min ride up Bow road on the bus. The rooms in the hotel are nice and clean with private bathrooms and TVs. Plus, you have access to a full kitchen where they provide dishes, utensils and breakfast foods. And I must add that Hussain and his staff are great people and hosts. I loved it here, HIGHLY recommended!

2/10

Poor

01 Oct 2018

Verified traveler

The receptionist was rude and disrespectful, I do not recommend here to anyone here

6/10

Pleasant

10 Sep 2018

Reinhard

Suitcase charged 10 pounds after check out

Well conected between London City Airport and city center each one 30 min away.
I cannot acept that I had to pay 10 pounds per suitcase for leaving my luggage there during day of check out

Partner

8/10

Excellent

14 Aug 2018

Terence

Great for 3 Mills island

Very nice hotel in a good area if you are in that part of London. Very good price

Partner

6/10

Pleasant

02 Aug 2018

Craig

Average at best

The price was low and it was a last minute stay so I wasn't expecting much to be honest. The place was very tired, could of done with a lick of paint but the room seemed clean enough.

10/10

Exceptional

15 Jul 2018

Maria

My stay was amazing! It’s like being at home. The front desk and owners were supper pleasant, caring and very helpful. They really care about their costumers. There is breakfast, lunch and dinner. If you want to make your own meal you can buy everything in a store right next to it, literally 10 steps away. It’s is also closed to the train and bus station. Very convenient, I’ll recommend it to anybody!

8/10

Excellent

27 Jun 2018

Verified traveler

The room wasn't big, but it was clean and comfortable. Hotel staffs are very friendly and welcoming. I would book a room with them again if I have to be around in the area.

10/10

Exceptional

11 Apr 2018

Abid

Amazing customer service

The guy at the reception was amazing, friendly and very helpful. It was best customer service I ever received.
Thank you Mr. DD

10/10

Exceptional

11 Apr 2018

Verified traveler

Very good, clean, friendly place with a personal feel.

8/10

Excellent

27 Mar 2018

Verified traveler

Very basic hotel with no frills at all. That's more than made up by the fact that it's run by very friendly people. All in all a welcoming atmosphere and good experience.

Family

4/10

Poor

22 Nov 2017

Steve

Take care when booking

Hotel was overbooked; we stayed nearby (arranged by hotel) for same rate

4/10

Poor

13 May 2017

Weary

Not for clean freaks

Very helpful and friendly staff. Not your typical hotel. You'll be shown to the kitchen when you can make yourself complementary tea and coffee together with biscuits but beware, this place is not at all clean!

The rooms are basic and again not clean, some lovely stains on our sheets - bleeuuuugh!

Breakfast you can have a range of things but again you've the grubby kitchen to deal with.

Cheap and cheerful, it served a purpose for us but won't be returning again - sorry! It's a shame as the staff really were very nice.

8/10

Excellent

15 Jan 2017

Verified traveler

Convenient and very helpful staff

Very friendly staff, good location to the meeting I had

8/10

Excellent

01 Jan 2017

Gillian

Lovely stay

Great stay friendly staff clean comfortable room

10/10

Exceptional

22 Oct 2016

Ivan

We had lovely time!

Even tho hotel is small, it is perfect for what you pay for! More than that! We stayed 10 nights at this place, and really, we felt like home. Manager was more than nice, he was super friendly and helped so much with more than we could ever ask for!

Rooms are small, but fine if you don't plan spending entire day in hotel room (which, when in London you should not!)!

We could make our own breakfast with ingredients provided every morning, which was very nice! Eggs, spreads, cereal etc etc!

Hotel is apx. 30min away from city center, but hey, you just hop out of hotel, walk 2 minutes to nearest Underground, hop on train and wait few stops - you are in city center just like that!

I would recommend staying at this hotel for anyone who is on budget and I would return 100% on our next trip to London!

Partner

4/10

Poor

13 Oct 2016

a.m

Shabby, dusty and snelly

Staff spoke very little English. Wanted a photo of my mum's credit card and photo-ID sent by text even though she booked and paid in full, and wasn't even with me (booking was in my name)!!
Room was shabby and dusty; the bathroom smelled of stale sweat and looked like it had been cleaned with a damp cloth rather than using cleaning products.
Locks on the door felt flimsy too.

2/10

Poor

15 Jul 2016

Morhaf

Very Halpful staff

The staff are very friendly and very helpful, though surprised to be told to pay preferably in cash, in addition my morning shower was every morning during my stay interrupted every minuet or so with sudden shock of strong spray of freezing cold burst having to readjust to warm and when the sudden burst stops the water get too hot having to readjust again, sound like an issue with temperature control and cold water pump. other wise it was good location for commuting

6/10

Pleasant

02 Dec 2015

Verified traveler

Basic room, relatively clean. Helpful staff. Good value for money.

6/10

Pleasant

23 Oct 2015

Verified traveler

Disappointed

Room was small and very noisy due to the nearby traffic. Didn't have the breakfast that was provided due to the fact that they didn't serve breakfast until after 8 o'clock, has a business traveller I had to be at my place of work by 8 o'clock.