Holiday Inn Express London Limehouse

United Kingdom , London
LONDON, 469-475 The Highway
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100 reviews shown

10/10

Exceptional

23 Mar 2026

Juzefs

Nothing to blame

8/10

Excellent

19 Feb 2026

Anna

The staff were helpful, room was a good size and clean. All was great except breakfast. The hash browns looked and tasted like they’d been left out for days, the first 2 days the scrambled egg look green/dark yellow and was tiny little balls the third day it looked better. The bread buns tasted like they’d been defrosted using a microwave. The bacon was tough and didn’t even attempt the sausages. There were no pancakes which we’ve had at every holiday inn we’ve stayed at. The hot water for tea wasn’t hot enough. The tables weren’t cleared quick enough for the visitors to get tables. We were very disappointed.

Family_with_children

6/10

Pleasant

10 Feb 2026

klaudia

Staff was really nice, the room was clean and comfy, no complaints there.
However, the breakfast was just awful. The scrambled eggs tasted like water, the hashbrowns tasted stale and were very chewy and hard at the same time. They had vegan sausages available, however they looked very undercooked, so i wasnt brave enough to try them.

10/10

Exceptional

14 Jan 2026

Lucille

Great staff and parking

2/10

Poor

05 Jan 2026

lee

Food poor drinks overpriced and service not good

Business

4/10

Poor

05 Dec 2025

Clair

On arrival we were given the key to a room that was already occupied. This was quickly rectified

We ate dinner at the hotel but the wrong meal was delivered. This was quickly rectified

The fire alarm went off for a short time early in the morning.

The room was comfortable and the breakfast was good.

The staff were friendly, efficient and apologetic!

I have stayed at the hotel previously without any issues, after this stay I am not sure I would stay again.

Friends_and_family Family

6/10

Pleasant

30 Nov 2025

Cheryl

The hairdryer in our room did not work. At breakfast, it was chaos, so many people. People were taking many pastries/food out of the restaurant so there were none left for other guests. The restaurant was short staffed, tables left uncleared, food ran out and took a while to be replaced.

Friends_and_family Family

10/10

Exceptional

26 Nov 2025

Norma Raquel Cirila

Very friendly staff, everything was clean, and the beds were so comfortable to sleep in. I would definitely stay here over and over again because everything was absolutely perfect.

Leisure Family

8/10

Excellent

23 Nov 2025

tommy

Clean room however unable to use the thermostat so had a cold room.

Partner

6/10

Pleasant

15 Nov 2025

tim

Great room, great AC. Unfortunately hotel right next to Cement Factory which starts incessant thudding noise at 4:00am which even the triple glazing can’t keep out. “Hot” English breakfast was cold. Coffee was DIY hot water and Nescafé (only decaf too). What hotel doesn’t have a whizzy coffee machine at breakfast these days? Cannot recommend.

Leisure Self

10/10

Exceptional

22 Oct 2025

Julia

Staff were so friendly and helpful, a really warm welcome by the two lovely ladies who were checking everyone in.
The room was spotless and smelled so clean. Bed and pillows were super comfy too

Business

8/10

Excellent

06 Oct 2025

arun

Breakfast is disorganized. They were constantly running out of coffee in the machine and food on the buffet. Eggs tasted like powdered eggs - not good at all.
Best part of hotel is its proximity to Limehouse station + walking distance from the river. Staff are very courteous.

Leisure Self

2/10

Poor

29 Sep 2025

Ruhina

The bedding was dirty and the staff gave me two single beds when I asked for a double and they made me wait 20 minutes for no reason and check out

Self

10/10

Exceptional

21 Sep 2025

Madeline

Fantastic breakfast!

8/10

Excellent

20 Sep 2025

Ying

Good.

8/10

Excellent

16 Sep 2025

Martin

Weekend Away

Just back from a 4 night stay. Overall a good experience but some aspects do need attention:
Breakfast - only poor quality scrambled egg ( no choices), tasteless canned mushrooms, limited fresh fruit, berries to go with yoghurt in a very sweet thick sauce(not fresh tasting), no choice of jams/marmalade just open jars of marmite and choc spread( knife left in the jars for communal use-unhygienic), bread and breakfast tea not replenished, mugs not replaced had to use paper cups.
On our first evening we decided to eat in, we ordered 2x pizzas, one a veggie which was on the 24/7menu, the staff member said \"we don't have that\". The veggie pizza was pointed out to him and after some hesitation stated they didn't have any. The same sort of thing happened on the Sunday lunchtime when my wife ordered soup. It was supposed to come with freshly baked ciabatta bread. The soup came without the ciabatta, the staff member said \"it doesn't come with it\", again the wording of the menu was pointed out to her. She went to get some but came back with ordinary sliced bread - they'd run out apparently, not only this but the soup was cold. Staff should know what is on the menu and what is available.
Whilst all the staff were very friendly there was very poor cover of the bar area. Staff on reception were pretty busy and it was usually down to them to cover both areas - long waiting time. Everything else was really good, the room was large and comfortable, very good covered parking, good location.

Partner

10/10

Exceptional

04 Sep 2025

Regan

Over all great experience

Leisure Friends

10/10

Exceptional

26 Aug 2025

Zulfikar

All was awesome!! The staff accommodated our special requests; for early breakfast, kept our luggage, early check in and loaned us a uk charger as our didn’t work. Special commendation to Hafiza, her coworker on that shift, Murad, Hassan and lady on reception on Tuesday 26th( gave us early breakfast) grateful and thankful.

Leisure Family

10/10

Exceptional

25 Aug 2025

Colleen

I liked that this hotel was relatively close to the transit station. The room and hotel was very clean. AC worked very well. It was nice to have breakfast available. It was the same choices everyday but there was enough variety to not get bored. It is a bit of a ways out of all the action but it didn’t take very long to get to any of the major sites.

Leisure Family

6/10

Pleasant

18 Aug 2025

Sohel Uddin

Small size, No refrigerator and micro oven. No cabinet to stack luggage. Less cloth hanger.
Staffs are excellent and cleaning the room everyday that’s excellent.

Family

10/10

Exceptional

16 Aug 2025

CYNTHIA

We arrived an hour and a half early but they let us checked in. Everyone is so polite and accommodating. Room is small but clean.

Leisure Family

10/10

Exceptional

09 Aug 2025

Jose

Bed was comfortable, breakfast was great, location was very good. Staff at front desk and specially in the cafeteria were extremely attentive and helpful!

10/10

Exceptional

06 Aug 2025

Ami

It was a nice property close to train station

6/10

Pleasant

31 Jul 2025

Rose

The morning after I arrived, I was covered in bug bites. I am not saying there were bedbugs, I am just documenting that I had several bug bites on m y arms, back and legs after the first night.

I did speak to the person at the reception desk. I asked for the bed linens to be changed and the reason why.

Leisure Family

10/10

Exceptional

22 Jul 2025

Jackie Lou

The staff was so friendly and accommodating, room is clean and comfortable.

2/10

Poor

29 Jun 2025

Chris

Very poor as no room available

4/10

Poor

07 Jun 2025

David

Had a bad experience here, locked out of room after returning late from a concert, had trouble with reception finding reservation even though we had been checked in 9 hours prior. Breakfast was soo busy and the availability of food was poor

Leisure Friends

6/10

Pleasant

07 Jun 2025

Melinda

The property was good. Close to transportation.

6/10

Pleasant

01 Jun 2025

Emily

Our stay was ok, poor sleep due to noise, and it was hot so had to have window open. But noise can’t be helped as it’s London and the weekend. Breakfast was a let down as they had no breakfast tea and staff showed no interest in helping with that, just told us they don’t sell it. Cooked breakfast wasn’t great, as eggs seem like a powered mix, mushrooms are out of a can and sausages and hash browns were old and tough.
The one thing that I will say was positive was our welcome, Samona who was on the reception desk when we arrived was super helpful and friendly. So she made it a better stay. We are here for a birthday weekend, so stay was ok, not sure I’d book here again though. But thanks goes to Samona though.

Leisure Family

10/10

Exceptional

22 May 2025

Zannette M Cole

The hotel room was very clean & compact. Bring your own wash cloth & lotion. Staff is very friendly and helpful especially Joseph @ the front desk.

Leisure Partner

2/10

Poor

12 Apr 2025

Stephen

Noisy Workmen

The stay was OK but we really wanted a lie in bed in the morning after a late night. However twice we were woken up with the sound of workman banging on the floor below us. Not impressed!!!

Partner

10/10

Exceptional

27 Mar 2025

Kerry

Concrete plant next door. Excellent staff

Leisure Family

8/10

Excellent

26 Mar 2025

Argenis Jose

El aire acondicionado de la habitacion 501 no enfria a pesar de que coloque la tempperatura en 16 grados. Otra observacion es que no dormi en el mejor colchon, es decir no utilizan el de calidad optima. En general la habitacion muy amplia, limpia y con mobiliario comun.... tv, silla, escritorio, mesa para planchar, secador de cabello....

Partner

10/10

Exceptional

25 Mar 2025

Andrew

Excellent, ideal for what I wanted, if you want early check in, be prepared for £100 charge, unwanted and was allowed to check in at 14.30. You can leave your luggage in a safe room, and go explore. I’d recommend the Wapping Tavern, the Grapes, and a nice Italian Restaurant (big portions and very reasonable) called La Figa.

Leisure Partner

10/10

Exceptional

22 Mar 2025

Paul

Perfect for a short break

Super comfy bed and excellent staff.

Partner

8/10

Excellent

13 Mar 2025

Anastasija

Basic, but clean and convenient

The Hotel is in walking distance to Troxy which was great benefit. Room was basic, but clean. It is worth noting that some repairs took place and it was rather noisy and overall soundproofing was not great as we could hear (unfortunately very clearly) our neighbours next door getting frisky which was a bit awkward. Also the accessible door downstairs is always open (you don’t even need a card to enter) which compromises safety. But overall it was good for what it was, it was clean and staff were nice and polite.

Friends_and_family Friends

10/10

Exceptional

10 Mar 2025

Fiona

Very happy stay

I was very happy. The staff were efficient, friendly and helpful. My room was immaculately clean and had everything I needed. The complimentary breakfast had so many options and was very tasty.

Self

10/10

Exceptional

02 Mar 2025

Tracy

A brilliant place to stay

The staff at the Holiday Inn, couldn't be more helpful. The ladies of the front desk and serving as bar staff 1st and 2nd March made the stay with my daughter very comfortable. I would return there again based on the staff alone. The room was clean and spacious. The breakfast was filling and varied. The staff were helpful in guidance to our venue ( The Troxy) for the evening. It made us feel safer getting there and back. They really couldn't do enough for us. Exeptional service.

Friends_and_family Family

10/10

Exceptional

01 Mar 2025

Marion

3 night birthday treat

Overall the stay was very good, the staff were very helpful and professional. Had one hiccup with an evening meal but this was resolved and refunded. In my opinion there is a lot of room for improvement regarding evening meals, maybe introduce puddings on the menu. Would definitely stay again. A big thank you to the staff especially Iara who went above and beyond. Good location for getting around London.

Partner

6/10

Pleasant

01 Mar 2025

Sophie

Rude staff. Awful rooms, make Travelodge seem luxurious! Rough area.

Leisure

2/10

Poor

17 Feb 2025

Demi

Awful!!!!!

Not a great stay at all, won't ever be back here.
When we checked in the lady sent us around the back for parking which was not there so ended up driving around London in the end, there was no parking so we come back to the hotel and parked on the side which the other lady said was ok, I paid the parking fee & 7am the following morning the front desk lady was ringing my room saying for me to move my car as it was blocking a road which was not the case(she should of told me this when checking in & saying it was ok to park there)
Another thing is the work noise around was awful.
Terrible stay.

Friends_and_family Friends

8/10

Excellent

05 Feb 2025

Ravindra

Service great all staff really helpful at checkin, during stay and checkout.

Business Self

10/10

Exceptional

01 Feb 2025

Zara-Marie

amazing service, friendly and helpful staff, big room, clean bathroom which is usable by 2 people at once, good shower. big tv with satellite and bluetooth connection, comfortable bed, plenty of storage space and multiple mirrors, a desk space. overall very happy and would definitely recommend ans woukd stay again.

Leisure Self

6/10

Pleasant

30 Jan 2025

Jane

It's not a closed building site. Scary arrival.

It was awful to arrive late at night at what looked like a closed hotel building site. Other guests were outside distressed, thinking the hotel was shut down. Luckily, a passerby told us about the side entrance, down a litter strewn alleyway. Much bigger signage is needed to guide guest especially those arriving after dark. The hotel should also have send an email warning guests so we were are. Not doing so speaks volumes about a lack of consideration, especially to women travelling alone who might find this scene on arrival very unnerving.

Once inside, Reception staff was efficient but rather cool - not addressing multiple guests' shock at the entrance is not the way to inspire confidence, even if it's not the staff's fault and they are sick of hearing about it (which was the impression I got).

Once inside the room it was a lovely room, despite the view of scaffolding... See photos for the view and putiside in daylight (which is less scary than when you arrive in the dark)

Business

10/10

Exceptional

27 Jan 2025

Ben

It was brilliant staff were amazing and room very clean

Business

10/10

Exceptional

21 Jan 2025

Monika

Great choice

Really nice hotel, clean and well decorated, comfy beds.
The staff were lovely, the let us leave pur bags while we were out and about.
The breakfast was very nice as well.

Friends_and_family Friends

6/10

Pleasant

20 Jan 2025

Ann

Building works

The front of the hotel was covered in scaffolding so entry was by a side door with. Metal ramp that was a tripping hazard

Partner

8/10

Excellent

16 Jan 2025

Micheal

Building work takes most of the parking

No notice of construction work and very restricted parking due to work being carried out

Business

10/10

Exceptional

14 Jan 2025

Paul

was at the troxy for a gig this was ideal for that 2min walk plus overall stay was good

Leisure Family

8/10

Excellent

08 Jan 2025

sarah

Staff was friendly and helpful

4/10

Poor

06 Jan 2025

Noel

Second time here but never again. Was not advised when I booked that the hotel was under major construction. Upon arrival poor signage to find the hotel entrance. Management said that was thw contractors fault.The bar services were limited. We moved rooms due to the noise. BUT the management stepped up with a perk. Two free drinks total for a 4 day stay- that was the ultimate insult.

Leisure Partner

10/10

Exceptional

17 Nov 2024

Pamela

Lovely hotel but under construction

Booked last December for husbands 60th birthday surprise for show, was very disappointed on seeing that the hotel was completely wrapped and surrounded by scaffolding as booked this hotel as stated great views across london, if I’d known it was under construction I would’ve booked nearer the venue. But the hotel was lovely and clean and the staff excellent

Partner

8/10

Excellent

11 Nov 2024

Kalynda

I enjoyed this day. The staff was very friendly at times. It got busy and they didn’t have enough people to wait on the customers at the bar, but all in all it was OK food The breakfast served leftovers from the day before

10/10

Exceptional

07 Nov 2024

Ryan A.

Leisure Family_with_children

6/10

Pleasant

05 Nov 2024

Allan

The property was covered in scaffolding and a covering. No access to the front door we had to use side fire exit. There was one small notice telling us to use side entrance. It would of been a good idea to inform us of the work being done.
The staff were welcoming and friendly, food was excellent.

Leisure Family

6/10

Pleasant

30 Oct 2024

Susan

Comfortable stay

The room was clean and comfortable. Breakfast as of a good standard and there was a good choice. We were unaware of renovations being done prior to the stay, so surprised on arrival to find the building completely covered in scaffolding. Reception service and bar service left a lot to be desired.

Friends_and_family Family

4/10

Poor

25 Oct 2024

Penelope

Not a holiday at the holiday inn!

Room was not clean, table sticky and hairs not belonging to me in bathroom and on pillow. Major works going on and side entrance didn’t feel safe. Very noisy in the am due to works

Self

6/10

Pleasant

16 Oct 2024

Sabrina

Could’ve been cleaner

6/10

Pleasant

03 Oct 2024

Patricia

The linen was clean in the room, but the carpets throughout the facility were all stained. The exterior of the complex was under renovation, so all windows were covered by scaffold and mesh. Breakfast is the only meal available in this hotel and the nearest eating outlet was about 15 minutes walk away.

Leisure Partner

10/10

Exceptional

30 Sep 2024

Michael

Would stay there again

Very clean and friendly. I would definately stay there again. Also nice and close to the train station.

Friends_and_family Family

2/10

Poor

14 Sep 2024

Ruth

Poor

Poor service. Accidentally booked the wrong date and wanted to transfer it to the correct date. This was not permitted and I lost all the money. Poor customer service guys. You should be ashamed of yourselves, especially when I use hotels.com and IHG hotels so much.

10/10

Exceptional

31 Aug 2024

Verified traveler

Arrived early to be able to find a parking space. Only a few minutes' walk from tube station. Good choice at breakfast.

Partner

2/10

Poor

30 Aug 2024

Michelle

Poor

There was building works going on at the hotel our room view window had scaffolding up and cement smell in the room which was open on arrival and the dust from thd building works . Thd bathroom stunk like old cigarettes smell was an awful nights sleep banging of doors on reporting it yo receptionist he or she didnt seem conconcerned and told us to email the manager no compensation was offered very bad service .

Friends_and_family Friends

10/10

Exceptional

22 Aug 2024

Anderson

Great value for money. Clean and modern rooms

Partner

4/10

Poor

09 Aug 2024

Cheyenne

Liar, liar.....

We only booked here because they advertised parking. However. I prepaid for 4 nights and only got to park in their lot 2 nights. Realistically, there are only 10 spaces for the entire hotel. I was promised a refund for the parking fees but was constantly given the run around about getting it. I was told the manager would have to approve it but he was never there. I was told to park on the street behind the hotel and got a parking ticket the first night. So not only am i out my parking fees, I had to pay a £60 ticket. I can't wait to go back to London but will stay somewhere else. This place will lie and steal your money.

Friends_and_family Family

2/10

Poor

28 Jul 2024

Paul

AVOID!! So rude and unprofessional

The worse experience of any hotel I have stayed it - and I didn’t even make it inside!

I arrived to park my car in the excuse of a car park, the reason I got stuck was that there were cars waiting, then cars waiting behind me leading into the busy carriageway road - cause mass issues and extremely dangerous. After being stranded in the car park for 15 minutes I made the decision to ring the reception for some assistance. Unfortunately I got a guy called Frank (the Manager apparently). I explained the car parking situation, and that as there are no spaces I will book into a different hotel at my cost but I’m not paying for parking as technically I have not ‘Parked’. I asked him to put my reg in and clear it off so I am not fined. He would not cooperate, was extremely rude! He explained that he does not have the time to help me - I asked for a call back when convenient - he said he would be too busy. You had vans parked in disabled spaces also, without displaying a badge - I raised this also and Franks extremely professional response was ‘it’s first come first served’.

I’ve never experienced anything like this before, I spend £1000’s a year with work on hotels, and I will never book into a Holiday Inn or Holiday Inn Express again.

Business

2/10

Poor

25 Jul 2024

Rajesh

Cheaters - They fleeced me.

Worst experience ever.
We had stayed only 1 night and checked out before 11 am next morning (21st July) after being assured by Anita
(Front desk) that the balance of the 4 nights amount will be refunded if we wanted to check-out early.
In case it was not so, Then my plan was to continue to stay there rather than move to another hotel. I double-triple times reconfirmed and was assured by Anita that 'I need not worry' and she will initiate the refund.
On following up the day after, I was informed that it will not be refunded. Pedro Teixeira, the reservation manager, accepted a mistake on part of their staff but said he cannot do anything. Now, this is an error from their team.
They cannot put the cost of not training their staff on me. I chased Pedro requesting that the mistake is on their part and why I should I suffer by ending up paying for 4 extra nights. They need to refund and be fair. Pedro, just chose to ignore my plight. I asked him to be fair and not take advantage and be fair to compensate for their team's mistake. However, he is not refunding and hate Holiday Inn Express for this! THEY HAVE JUST CHEATED ME. THEY HAVE CHARGED ME FOR 5 NIGHTS AGAINST THE ONE I USED BECAUSE THEY ASSURED ME THAT THEY WILL REFUND MY 4 NIGHTS IF I CHECKED OUT AFTER 1 NIGHT!
If Holiday Inn has any customer service policy then this is a classic example for them to step and resolve. Remaining in anticipation.

Friends_and_family Family

10/10

Exceptional

19 Jul 2024

Nadia

Lovely hotel for a quick trip, had no problems finding it! Totally recommend, breakfast was lush.

Leisure Friends

10/10

Exceptional

18 Jul 2024

Christopher

Good stay in Limehouse

Very good, but the floor of the shower cubicle in our room (713) was extremely slippery and could easily cause a fall. But the room was clean, the bed good and the breakfast was tasty.
all in all, a very good experience

Friends_and_family Family

10/10

Exceptional

13 Jul 2024

Verified traveler

Good

Friends_and_family Family

6/10

Pleasant

30 Jun 2024

Kechuan

Not very clean

10/10

Exceptional

29 Jun 2024

Andrea

Really enjoyed our stay. Fantastic breakfast, clean room, friendly staff.

Leisure Family

8/10

Excellent

06 Jun 2024

Raymond

Location. Needs more transportation options

10/10

Exceptional

03 Jun 2024

Sidocia

Nice place

10/10

Exceptional

31 May 2024

Ian

We liked the breakfast, the rooms were well maintained and it was a delight to see the beds made everyday when we were away. Staff were polite, and professional. The slight downside was with the checking in, which was slow, but understandably, was understaffed at the time. Other than that, the hotel excelled in everything else.

Leisure Partner

10/10

Exceptional

30 May 2024

pat

This hotel ticked all the boxes for us, we will be returning when we return.

Leisure

8/10

Excellent

28 May 2024

jewraj

Near by subway.

Leisure Partner

10/10

Exceptional

22 May 2024

Keith

Room was clean and fresh. Breakfast included in room price

Leisure Self

10/10

Exceptional

21 May 2024

Jesse

Grates

We were greeted warmly and the food was beautiful. This was a very cleansing experience. The welcome signs were a beautiful touch. Grates!

Business Self

8/10

Excellent

20 May 2024

Mohammad

Good

10/10

Exceptional

18 May 2024

Kevin

Kev m

Really enjoyed our stay. Room was clean and tidy and beds were comfortable. Breakfast was great!

Friends_and_family Family

10/10

Exceptional

18 May 2024

chloe

Amazing staff, great breakfast options, Alice on the front desk was lovely!

10/10

Exceptional

18 May 2024

Tanya

Exceptionally clean and well presented. Service impeccable. Location perfect for gig at Troxy.

Leisure Family

8/10

Excellent

12 May 2024

ABENA

Good stay

Friendly staff and service.

Friends_and_family Family

4/10

Poor

08 May 2024

Aman

Wiered smell from the rooms.

8/10

Excellent

03 May 2024

Gail

Property has great breakfast but no other restaurant facilities and pubs or restaurants are not close.

Leisure Partner

8/10

Excellent

02 May 2024

Bella

Comfortable night's sleep. Check in took a long time. Were not keen on cleaners knocking loudly on our bedroom door at 9am, saying they needed to get in to clean the room. As it was out check out day, we hadn't thought we needed to put the 'do not disturb' sign on our door, as expected the room eould be cleaned once we checked out (by 11am)

Leisure Partner

8/10

Excellent

01 May 2024

Bernard

the staff and service was great! would definitely recommend this to anyone wanting to stay in east london.

two disclaimers: expedia says laundry is included in the hotel, we found out that they actually outsource laundry and you need to pay for it.

also for the breakfast, there aren’t too many filling halal options

Leisure Friends

10/10

Exceptional

01 May 2024

Sajid

Great hotel

Great hotel. Unfortunately the view from the window wasn’t great as the building was undergoing renovations on the hotel exterior. Kate on reception was great and asset to the hotel

Business

8/10

Excellent

25 Apr 2024

Paul

The location is an easy walk from the DLR station which takes 3 stops to Bank underground. The staff are extremely friendly the breakfast is very good. The room is clean but the carpet looked tired. The bathroom did appear to have been recently refurbished .

Leisure

10/10

Exceptional

20 Apr 2024

Christian

Lovely Travelodge, very clean and good breakfast. Everything you’d expect from a standerd hotel. Got exactly what I payed for 10/10

8/10

Excellent

13 Apr 2024

Andrew

Nice hotel with nice staff. Only issue is the lack of good sound proofing to keep the noise out.

Leisure Family

10/10

Exceptional

09 Apr 2024

Asli

Nice and decent hotel. Friendly staff; Frank and Sadik were very helpful. Breakfast was good!

Leisure Family

6/10

Pleasant

08 Apr 2024

Narcis

Very bad breakfast!!! The same, all the time!

Leisure Family

10/10

Exceptional

06 Apr 2024

Joe

Lovely room. Comfy bed. Shower was fantastic, would definitely stay there again.
Fantastic customer service
Staff were really friendly and accomadation
Would definitely recommend it to others who want to stay in london

Leisure Partner

8/10

Excellent

03 Apr 2024

Zera

Great breakfast and location. Only complaint is that we had called reception and asked for a few items (they have a sticker in the bathroom that lists complimentary items available) but when we called they said they do not provide these items and we should purchase them from a vending machine on the property instead.

Leisure Friends

10/10

Exceptional

01 Apr 2024

Yamil

Overall great experience

Hotel was good with great service. Location to center was a bit off but there was budded or the tube 5-10min walk.

Friends_and_family Family

8/10

Excellent

25 Mar 2024

Nicholas

Leisure Partner

10/10

Exceptional

24 Mar 2024

Andre

Aircon unit did not blow out warm air

Partner

4/10

Poor

24 Mar 2024

Sarah

Good location, key cards kept losing their charge so unable to get in the room, twice. Had booked via Expedia however the hotel staff were hell bent on charging me more money for extra made up charges.

Leisure Partner