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Ibis London Docklands Canary Wharf

London · United Kingdom

1, Baffin Way, Off Preston Road, 1View location

8.0/10Excellent1,003 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.0/108.0
Condition7.8/107.8
Neighborhood8.0/108.0
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ibis London Docklands Canary Wharf

Start your day right by tucking into an unlimited spread of cooked and continental breakfast options, enjoy easy transport access to London's hottest attractions for a fun-filled day, and blast away the day's adventures in our en suite power showers, available in every room.

And if you need a hand with anything? The friendly team at our affordable London hotel is always happy to help, 24 hours a day.

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With a stay at ibis London Docklands Canary Wharf, you'll be centrally located in London, a 5-minute drive from Excel London and 7 minutes from Tower Bridge. This hotel is 3.2 mi (5.2 km) from The Arena and 3.3 mi (5.3 km) from Tower of London.

Make yourself at home in one of the 87 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 15 for adults and GBP 6.75 for children
    • Self parking fee: GBP 25 per night
    • Pet fee: GBP 20 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: GBP 25 (subject to availability)
    • Late check-out fee: GBP 25 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Norwegian

    Portuguese

    English

    Italian

    French

    Romanian

    Danish

    Spanish

Nearby attractions

River Thames 2.5 km / 1.6 mi
The Arena 2.6 km / 1.6 mi
Excel London 2.6 km / 1.6 mi
Greenwich Park 3.7 km / 2.3 mi
ABBA Arena 3.7 km / 2.3 mi
Queen Elizabeth Olympic Park 3.8 km / 2.3 mi
London Stadium 4.3 km / 2.7 mi
Westfield Stratford City 4.6 km / 2.8 mi
Victoria Park 4.8 km / 3 mi
Brick Lane 4.9 km / 3 mi
Tower of London 5.3 km / 3.3 mi
Old Spitalfields Market 5.3 km / 3.3 mi
Tower Bridge 5.5 km / 3.4 mi
The Gherkin 5.8 km / 3.6 mi
Sky Garden 6.4 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 87
  • Number of floors (main building): 4
  • hotel
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Golf course
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging station
Show 28 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linen
  • Bar
  • Restaurant
  • Business centre
  • Fax
  • TV lounge
  • Green Tourism
  • Breakfast
  • Breakfast buffet
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 BedroomDBL.DB

    Photos are not available for this room type.

    Ibis London Docklands Canary Wharf

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 15 m²TWN.ST
    TWIN STANDARDPhoto unavailable6 photos

    Ibis London Docklands Canary Wharf

    TWIN STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Tea and coffee making facilities
    • Wi-fi
    • Hairdryer
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Ibis London Docklands Canary Wharf

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Ibis London Docklands Canary Wharf

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Ibis London Docklands Canary Wharf

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Ibis London Docklands Canary Wharf

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Ibis London Docklands Canary Wharf

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Ibis London Docklands Canary Wharf

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Ibis London Docklands Canary Wharf

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Ibis London Docklands Canary Wharf

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 15 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable5 photos

    Ibis London Docklands Canary Wharf

    FAMILY ROOM STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Tea and coffee making facilities
    • Hairdryer
    • Satellite TV
    • Wi-fi
    • Cable TV
    • Desk
    • Make-up mirror

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Ibis London Docklands Canary Wharf

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ibis London Docklands Canary Wharf

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable6 photos

    Ibis London Docklands Canary Wharf

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Satellite TV
    • Cable TV
    • Tea and coffee making facilities
    • Hairdryer
    • Wi-fi
    • Desk
    • Make-up mirror

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Ibis London Docklands Canary Wharf

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Ibis London Docklands Canary Wharf

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ibis London Docklands Canary Wharf

8.0
Excellent
1,003 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.8 /10
Neighborhood
8.0 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Terry
Really good stay at Ibis, Docklands for a family of 8.
Friends_and_family Family
10/10
Exceptional
10 Jul 2026
Ashley
Nice staff and tidy rooms
Friends
10/10
Exceptional
09 Jul 2026
Donna
The air conditioning was appreciated. It was handy to eat at the hotel after a long travel day.
Self
8/10
Excellent
05 Jul 2026
Rachel
Room was perfect for what we needed for a one night clean twin with good transport links
Ok breakfast, cold beer & aircon
Friends_and_family Friends
2/10
Poor
04 Jul 2026
Ralph
Disgusting carpet and wall, very dirty and old. Shower only had scolding hot water. Reported to Santa’s they did nothing. Never again. Goodbye Ibis
Business Self
6/10
Pleasant
03 Jul 2026
Robert
The room wasn’t cleaned 100%, especially the shower and toilet cubicle

When checking in there was one one member of staff and over 30 people trying to check in, waiting ages
10/10
Exceptional
02 Jul 2026
James
Very clean
Partner
10/10
Exceptional
01 Jul 2026
Samantha
Friendly and Helpful staff
Self
10/10
Exceptional
26 Jun 2026
kerry
The room we staying in the bathroom door was very stiff and wouldn't close properly from the inside as we were worried we would get locked in, apart from that it was perfect
Family_with_children
8/10
Excellent
20 Jun 2026
Maulik
Really small even for 2 people
Family_with_children
6/10
Pleasant
15 Jun 2026
simon
The shower room was stinking
It was clean but the drainage system was smelly, vomited whilst brushing my teeth.
Big thanks to Sid the barman he was super efficient
Partner
10/10
Exceptional
13 Jun 2026
Leah
We had an excellent stay at Hotel ibis London Docklands Canary Wharf. We arrived before our 3pm checkin time and the hotel staff were able to take the 6 suitcases and bags we had while we explored London. Originally, the staff offered to expedite cleaning our room so that we could checkin earlier. We opted to explore London but appreciated the offer! The hotel is very close to multiple modes of public transportation which is necessary as the hotel is in a quieter area of London--which is nice during the evenings! The closest train stops running (after ~10/11pm) in the evening, but the next nearest train stop is still only a ~15min walk, so still not a bad walk. Although, the walk from the Canary Wharf train stop is a bit on the darker side, so I would recommend remaining aware of surroundings if alone at night (ie not dangerous just dark, quiet and nonbusy). Overall, I would recommended a stay Hotel ibis London Docklands Canary Wharf and would visit again if I'm in London.
Family
6/10
Pleasant
12 Jun 2026
Micaela
The rooms were basic and in need of a good clean. Bathroom needed a good scrub! Beds were narrow and short.

This was not the most comfortable stay and I would not repeat it, especially considering the money spent!
2/10
Poor
10 Jun 2026
Samuel
First and last time I'll be staying here. Cold, dark and noisy room. Very unpleasant stay.
Self
4/10
Poor
10 Jun 2026
Ray
Bedroom stank of sewage, so bad it kept me awake. I had to flush the toilet and run water multiple times overnight and keep the bathroom door locked and fan on for the night there.
Otherwise the staff were very pleasant and the hotel was a good quality 3 star as advertised.
Business
10/10
Exceptional
31 May 2026
Harriet
Very good
Friends
8/10
Excellent
30 May 2026
Veronica
Amazing staff! So nice, so patient, always smiling and friendly.

I had a package shipped there and they were pretty large and they held the package for me for about two weeks!!
Self
6/10
Pleasant
26 May 2026
Rachel
Hotel room very hot, bathroom could do with some tlc
Partner
4/10
Poor
19 May 2026
sarah
Unfortunately there was building work taking place outside our room. I was told when I checked in it wouldnt effect our stay, but it did unfortunately.

Loud banging from 7am and a drill started at 8am. No way you could releax with that going on!

Its a convienent hotel just a shame we were let down by the noise and couldnt relax
Friends
4/10
Poor
16 May 2026
Karen
Very noise. We arrived to room 102. Clean and comfortable. We required a nap due to a very early start but the corridors were very noisey. Lots of shouting and banging. Our extractor fan was not working but it was late at night before we realised. We were woken at 6am by was seemed to be the floor below us kitchen/reception with the banging of cupboards and doors. This was followed by a continuous sound of running water. Possibly a laudry/ kitchen was my first thought. This continued for 2hrs then it stopped and was followed by further opening and closing of doors from our neighbours room of 101. We decided to just get up and checkout.nleaving the room there was skirting and panelling remived from the walls throughout the 1st floor. The water noise from earlier was from the cistern next door. Sadly we were not very rested and it really effected us the next day. The hotel is beside a very busy roundabout and there is a consistent noise of beeping and sirens. The staff were lovely at check in and bag drop was very usefull.
10/10
Exceptional
16 May 2026
Richard
Great location with a good clean hotel
10/10
Exceptional
16 May 2026
Angela
Room was very comfortable staff excellent
Family
8/10
Excellent
14 May 2026
Julio
Good location, good breakfast, small rooms but clean. No minibar in the room.
Self
8/10
Excellent
12 May 2026
samantha
Clean, friendly, straightforward, no wait or fuss at check in, parking simple. Room was very warm, even in early May, and noisy with window open, but great except for that, good value
Friends_and_family Family
8/10
Excellent
10 May 2026
Nathan
It was a nice stay apart some the shower the water kept going hot then cold
Partner
10/10
Exceptional
05 May 2026
Richard
Clean, comfortable, great staff, great location
Partner
10/10
Exceptional
02 May 2026
Kumar
Sid Aiswarya & Anandh were particularly very considerate personal & helpful
Self
6/10
Pleasant
29 Apr 2026
Wayne
Decent hotel for the price but basic
Business
6/10
Pleasant
28 Apr 2026
B
Breakfast was very disappointing. Poor quality. Not hot.
There were no hand towels in bathroom.
Coffee and tea not replenished daily
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Allison
1 night stay very good
Partner
4/10
Poor
26 Apr 2026
candice
Was no heating in room and felt the staff was not safe with other coustomers being drunk and had to ark for tea and milk for the room
Friends_and_family Family
8/10
Excellent
26 Apr 2026
Kerry
Great location, clean and well furnished rooms, nice breakfast with plenty of options. Would stay again.
Friends
8/10
Excellent
25 Apr 2026
Ian
Staff very attentive, absolutely amazing and helped us with information to get to our venue and back again. Room was tidy and clean. Two things to make it 5 star review. Change the type of pillow to light and the room was too hot air con not working. I only had a one night stay so would have mentioned it and I’m sure the staff would have taken care of it. First time in a ibis hotel and I would stay again.
Partner
10/10
Exceptional
23 Apr 2026
Chris
One of the nicest Ibis hotels I've stayed at very modern and clean
Self
2/10
Poor
21 Apr 2026
Parris
We were in room 6 ground floor family room
The toilet leaked every time we flushed, our sink plug did not lift up to allow water to drain
There was alot of drilling and banging in the next room which went on for several hours, which also caused alot of discomfort for my son with additional needs I believe we should not of been given a room next to one that had work being done to it.

We also got awoken by other customers being extremely loud, dancing shouting and singing at 1 am. There was no one at the desk to ask them to leave, they stayed for over an hour which made our stay even worse.

The breakfast was ok, we had to ask for butter to be put out and for the bread bin to be refilled. I myself am a vegetarian, there's was no vegetarian sausages or alternative, if this is not the case it did not specify that there was a vegetarian option available .
We come to London very often but have never stayed in canary wharf previously, I can firmly say we will not be staying again, we could not wait to leave so much so that our check out was noon but we left at 830am.
Family_with_children
8/10
Excellent
18 Apr 2026
Lesley
Everthing was good , apart from nose of other occupants when the came
In at night
Partner
10/10
Exceptional
15 Apr 2026
Hakiza
Nice breakfast and very friendly staff
Family
10/10
Exceptional
13 Apr 2026
Darren
The hotel staff were very welcoming, and the hotel was spotless throughout, thelocation was perfect for what we needed and had everything we needed for an overnight stay.
Partner
10/10
Exceptional
12 Apr 2026
Kumar
Sid Aishwarya and Anandh are BEST !!
the property has excellent value-for-money
10/10
Exceptional
09 Apr 2026
Lisa
Great location and friendly staff.
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Jonathan
Excellent staff on the check in
Room perfect
Partner
8/10
Excellent
03 Apr 2026
Marion
Fair value budget hotel close to O2.
Friends
6/10
Pleasant
03 Apr 2026
Susan
Clean room but awful smell from toilet most of the time. Carpet bit worn. Breakfast ok but hot items could have been warmer.
Partner
4/10
Poor
23 Mar 2026
Emma
Was close to Canary Wharf, beds were comfy, staff were friendly.

But, parking fee was obscene even with the discount code, the room was shabby, and the main thing was our AC wasn’t working, we were given keys to 2 other rooms none of which were working.

The only thing they did was let us have an extra room for free, as we were 3 adults sharing, so at least we managed to spread out.
But it was still so hot we had to sleep with the windows open, and the it was so noisy, we couldn’t sleep.

Ruined the next day to be honest as we were all so tired.
Friends_and_family Family
6/10
Pleasant
18 Mar 2026
Ben
The room smelt or sewage and the tv was not working until a nember of staff came and put it right. The breakfast was ok and the staff were good.
Family
10/10
Exceptional
12 Mar 2026
Julie
Lovely comfy clean room. Beds were very comfortable. All staff very friendly
Family_with_children
10/10
Exceptional
06 Mar 2026
Daniel
Good
Friends_and_family Family
2/10
Poor
06 Mar 2026
Mike
Room was disgusting, had a hole in the fooor in the shower room, rust everywhere, dirty, bits came up after the shower and water stayed there all day
Business
8/10
Excellent
24 Feb 2026
David
All good. Although bathroom needed deeper clean
10/10
Exceptional
22 Feb 2026
Joshua
Friendly staff, basic clean room at a really good price and breakfast was delicious. Thanks so much
Friends_and_family Family
10/10
Exceptional
20 Feb 2026
Dik Man
Clean, convenient location, and very helpful staff. A comfortable and pleasant stay overall
Friends_and_family Friends
8/10
Excellent
17 Feb 2026
Ian
Clean room. No complaints
Partner
8/10
Excellent
16 Feb 2026
Niyr-Liana
Good communication with the hotel prior to our stay, room was nice and had necessities. Staff were friendly (especially the lovely cleaning lady on floor three!) and great location for Canary Wharf. Most importantly, my Plushie was treated with respect when bed was made!
There was a sewage smell when we flushed the toilet (at first I thought it was my husband) and no one to thank for the stay on the way out - we just dropped our key off but I’d have liked to say thank you.
Partner
8/10
Excellent
10 Feb 2026
KA WAI
Stayed for an O2 concert and found this hotel budget and convenient, overall good.
Leisure Partner
8/10
Excellent
06 Feb 2026
Ulf
Breakfast was good, nice staff.
Business
10/10
Exceptional
05 Feb 2026
Ann
Great breakfast
Leisure Family
6/10
Pleasant
03 Feb 2026
James
Found hairs and insects on shower floor. Curtain didn’t block light from outside.
10/10
Exceptional
01 Feb 2026
Mark
Friendly and helpful staff
6/10
Pleasant
31 Jan 2026
Neil
Generally a hood stay. Although bathroom had a funny smell and room was a bit chilly despite turning up the heating.
Business
8/10
Excellent
24 Jan 2026
Laura
Staff were very helpful. Room was clean. Hotel was in a good location for my visit.
Business_and_leisure Self
10/10
Exceptional
20 Jan 2026
Juliet
Clean room, great location, helpful staff
Leisure
8/10
Excellent
13 Jan 2026
Rebecca
Clean room, extra pillows if needed. Tea/coffee facilities in the room.
4/10
Poor
12 Jan 2026
Ray
The room really smelt of bad drains. Also the toilet did not flush.
Partner
10/10
Exceptional
03 Jan 2026
Tracey
Absolutely excellent, staff were extremely helpful and caring
Friends_and_family Friends
4/10
Poor
28 Dec 2025
Katharine
Staff weren’t attentive. Room was tiny with a bathroom that felt like I was on a plane. Paid £30 for breakfast and there was barely anything there, then no cups, glasses, plates, cutlery. No pastries, rolls, bread etc. juice empty, no yogurts as had all been eaten (noticed this because we had dirty ones left on the table) Some hot food came out but because there was so many people waiting it disappeared quickly. Tables loaded with dirty plates, it was disgusting.
Friends_and_family Family
8/10
Excellent
21 Dec 2025
Marion
Clean and comfortable room
Friends_and_family Friends
8/10
Excellent
12 Dec 2025
Harriet
Clean, tidy, good locationfor the 02. Lighting in room is poor if you’re getting ready to go out. Only shop close by was majestic wines.
8/10
Excellent
10 Dec 2025
JACQUI
The staff were very helpful
6/10
Pleasant
05 Dec 2025
Lara
Room felt a little dated and could do with some TLC. Otherwise served its purpose for our stay
6/10
Pleasant
01 Dec 2025
Michael
4th floor Room smelt of drains especially after running the tap or flushing.
Reception also smelt of drains.
My white shirt was ruined from the Iron in the ironing room found in floor 2. It spat out black dirty water and grime that has dyed the shirt.
6/10
Pleasant
30 Nov 2025
Antonio
Breakfast edible but amongst the worst hotel breakfast I've eaten
Self
8/10
Excellent
24 Nov 2025
Teresa
Yes linen was beautifully fresh and clean but sink was very slow to drain and drain itself quite smelly.
Leisure Family
6/10
Pleasant
22 Nov 2025
Sali
Generally good
6/10
Pleasant
14 Nov 2025
Jessica
Our room had cobwebs dangling from the celling blood on the curtains and crack in the floor of the shower the toilet seat was also stained / discoloured. Breakfast the plates where tiny no toast for £140 it wasn’t worth the money
4/10
Poor
02 Nov 2025
Natasha
There was a big bleach stain on the carpet in my room. The bathroom was not clean upon arrival.
Friends_and_family Family
6/10
Pleasant
31 Oct 2025
Hannah
I emailed 48 good before asking for early check in bit didnt get it which was disappointing.

More tea and milks in the room would be good.

Nice breakfast options, hot and cold plus teas/coffees

Friends_and_family Family
10/10
Exceptional
30 Oct 2025
Ann
Good
Friends_and_family Family
2/10
Poor
29 Oct 2025
Curtis
Very bad I made a complaint
The room was not clean
Them gave me a disability room
When I booked normal
Hair left in the bathroom shower
Friends_and_family Family
4/10
Poor
29 Oct 2025
Rebecca
The room was not ready, despite checking in the day before, and arriving towards the end of the check in window.
Friends_and_family Family
6/10
Pleasant
28 Oct 2025
Emma
Good value for what you get. TV played 3 channels reliably but overall we enjoyed our stay
Leisure Friends
8/10
Excellent
28 Oct 2025
Dirk
Little bit of dirt between the soap dispensers in the shower other than that it was brilliant.
Self
10/10
Exceptional
26 Oct 2025
Tim
Nice little stay perfect place for getting to O2
Leisure Partner
2/10
Poor
18 Oct 2025
Kenneth
I had to go
Back down to the front desk 3 times the first evening because my keycard didn’t work. Then once again the second night, and once again the third night. I parked in the parking lot for 34 mins just dropping off and checking in. I have received a parking fine for 100 pounds(60 if I pay within a certain period. If I didn’t have to go back and forth to the desk for the key correcting. The breakfast which I paid for at the time was awful. Tasteless crap for the most part. Plus the sound of construction. Never again. to an Ibis. You should have the parking crew give grace period to unload, because there is no way on the street.
8/10
Excellent
18 Oct 2025
Jill
Stayed here as attending an event at the O2. Overnight stay only. Very good.
Leisure Friends
10/10
Exceptional
18 Oct 2025
Sarah
Staff were really nice and the hotel was clean.
Leisure Partner
2/10
Poor
16 Oct 2025
gary
I stayed 2 hrs then left
Building work being done
Noisy, messy, hazards

Stayed here for peace & to save me 3 hr car journey after an exhibition

Wasn’t notified before travel - but had a letter in room to explain

Bloody horrendous
Business
6/10
Pleasant
12 Oct 2025
Daunesh
I have stayed at many Ibis hotels. They are generally good value for the money and simple. The problem with this stay was the outright false information on the front page about the hotel location. They were nowhere close to the O2 Arena, which had to be accessed with a 10 minute walk to the train station and two different train links- about 30 minutes away in total to be more accurate, and impossible to walk. Based on the page stating they were about 1/2 mile away, that is just a wrong claim as they are not even 1/2 mile away \"as a crow flies\". There is also no \"restaurant\" in the hotel, as they claim. There is a good breakfast service, but no actual restaurant. You can get a beer and chips or candy bar after breakfast, but there is no proper restaurant as they claim. You have to go across the street to an Italian place, or a much longer walk into the financial district about 15-20 minutes away for restaurants. Also, the airconditioning system was shut off for the season, so the rooms were stuffy. The staff was very helpful and pleasant and hard-working, which was a saving grace. The hotel is being remodeled which it badly needs, so beware there will be noise all day long. I honestly have no clue how some reviews state this is a \"great location\", unless by that they meant its pretty remote with nothing really great nearby....
Leisure Self
2/10
Poor
11 Oct 2025
TARO
No indication that there would be the construction going on. Too loud to work in the room.
Business
6/10
Pleasant
11 Oct 2025
Christine
Great to cover a night out at the O2, clean and comfortable
8/10
Excellent
10 Oct 2025
Linda
Room was clean and comfortable Staff were friendly and helpful
Partner
2/10
Poor
09 Oct 2025
Brian
Hotel was requiring a full renovation - stains all over carpet and thinnest mattress I have ever slept on
Business
6/10
Pleasant
07 Oct 2025
Charley
Room was comfortable and clean but
Partner
8/10
Excellent
06 Oct 2025
Derek
Comfortable room. Lovely staff.
Partner
4/10
Poor
01 Oct 2025
Samantha
The ibis Canary Wharf was clean and very modern however no one shared there was work being carried out in the hotel. Therefore we paid to check in early after an early start and couldn’t sleep due to banging and drilling. I would not have paid for this if someone had told us. The fire alarm then went off due to the works which was far from ideal.
Partner
8/10
Excellent
27 Sep 2025
Ryan
😊
6/10
Pleasant
27 Sep 2025
Karine
We were not notified about the construction being done on the property during our stay. Loud and messy.
Family
8/10
Excellent
21 Sep 2025
John
Very friendly and helpful staff--he was great.

It would have been nice to have had complimentary coffee--you have a machine! You had it in the room, but I like it in the lobby (always seems fresher, etc.). Loved the hot shower--tk you.
Business Family
10/10
Exceptional
12 Sep 2025
Rayanne

Great stay

Hotel room was very tidy and clean.
Bathroom was spotless
Great hotel as your a 10minute uber drive from the 02 which was great for us.
Friends_and_family Friends
2/10
Poor
08 Sep 2025
Monesh Kumar
I had a short stay with my daughter. The room smell molded and was noisy. We could hear everyone walking outside. It was summer and no AC in the room which made it very uncomfortable to sleep. There was no breakfast option for kids unfortunately. The bath sink had 2 seperate tap. I thought that was a joke but one tap had hot boiling water and the other cold water. I stayed with my daughter, she could have burn herself if i ddnt check it out.
Leisure Family_with_children
10/10
Exceptional
07 Sep 2025
Hayley
Perfect location and friendly staff
Leisure Friends

Location & surroundings

Ibis London Docklands Canary Wharf
1, Baffin Way, Off Preston Road, 1, London, United Kingdom

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Ibis London Docklands Canary Wharf

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