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Novotel London Excel

London · United Kingdom

Western Gateway, Royal Victoria Dock, 7View location

8.6/10Excellent1,003 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.8/108.8
Condition8.6/108.6
Neighborhood10.0/1010.0
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification
  • Hotels with spa
  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel London Excel

With a stay at Novotel London ExCeL in London (Docklands), you'll be within a 5-minute walk of ExCeL Exhibition Centre and Royal Victoria Bridge. This upscale hotel is 0. 2 mi (0. 3 km) from IFS Cloud Royal Docks Station and 0. 3 mi (0. 5 km) from The Crystal.

This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Make yourself at home in one of the 257 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Stop by the hotel's restaurant, Upper Deck, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided.

Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London?

Read more about this hotelShow less

This hotel has 4532 square feet (421 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite. Distances are displayed to the nearest 0. 1 mile and kilometer. ExCeL Exhibition Centre - 0. 2 km / 0.

With a stay at Novotel London ExCeL in London (Docklands), you'll be within a 5-minute walk of Excel London and Royal Victoria Bridge. This hotel is 0.2 mi (0.4 km) from IFS Cloud Royal Docks Station and 0.3 mi (0.6 km) from The Crystal.

Make yourself at home in one of the 257 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has 4532 square feet (421 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 21.50 per person
    • Self parking fee: GBP 30 per night (in/out privileges)
    • Pet fee: GBP 15 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Russian

    Portuguese

    Lithuanian

    English

    Italian

    Polish

    French

    Romanian

    Hungarian

    Spanish

Nearby attractions

Excel London 0.2 km / 0.1 mi
Royal Victoria Bridge 0.3 km / 0.2 mi
IFS Cloud Royal Docks Station 0.4 km / 0.2 mi
The Crystal 0.5 km / 0.3 mi
Thames Barrier Park 1.3 km / 0.8 mi
ISKCON Bhaktivedanta Manor 1.5 km / 1 mi
The Arena 3.2 km / 2 mi
IFS Cloud Greenwich Peninsula Station 3.2 km / 2 mi
River Thames 4 km / 2.5 mi
Greenwich Park 4.8 km / 3 mi
ABBA Arena 5.5 km / 3.4 mi
Queen Elizabeth Olympic Park 6 km / 3.7 mi
London Stadium 6.1 km / 3.8 mi
Victoria Park 6.4 km / 3.9 mi
Westfield Stratford City 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 257
  • Number of floors (main building): 9
  • Executive rooms: 90
  • Accessible rooms: 13
  • Connecting rooms
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
Show 59 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift access
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Photocopier
  • Business centre
  • Fax
  • Children playground
  • TV lounge
  • Game roomExtra charge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Vegetarian meal
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Cash Free
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 25 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable4 photos

    Novotel London Excel

    DOUBLE Accessible-Queen Size Bed

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESSDOUBLE • BUSINESSDBL.BS

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Novotel London Excel

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 1 Bedroom • 25 m²DBL.QN-SU
    DOUBLE SUPERIOR QUEEN BEDPhoto unavailable4 photos

    Novotel London Excel

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 50 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Novotel London Excel

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Radio
    • Bathroom
    • Shower
    • Bathtub
    • Direct dial telephone
    • TV
    • Minibar
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Novotel London Excel

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 25 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable4 photos

    Novotel London Excel

    DOUBLE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Individually adjustable air conditioning
    • Wi-fi
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Safe
    • Central heating
    • Cot on demand
    • Centrally regulated air conditioning
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Wheelchair-accessible
    • Terrace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Novotel London Excel

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Novotel London Excel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 25 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    Novotel London Excel

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Safe
    • Terrace
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Wheelchair-accessible
    • Direct dial telephone
    • TV
    • Radio
    • Cot on demand
    • Wi-fi
    • Minibar
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM CITY VIEWRoom • PREMIUM CITY VIEWROO.CV-PI

    Photos are not available for this room type.

    Novotel London Excel

    Room PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Novotel London Excel

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Novotel London Excel

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Novotel London Excel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Novotel London Excel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Novotel London Excel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Novotel London Excel

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 25 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable5 photos

    Novotel London Excel

    Room QUEEN SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Room amenities

    • Minibar
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Terrace
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Novotel London Excel

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIERRoom • PREMIERROO.PE

    Photos are not available for this room type.

    Novotel London Excel

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Novotel London Excel

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Novotel London Excel

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Novotel London Excel

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Novotel London Excel

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Novotel London Excel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH VIEWSSINGLE • WITH VIEWSSGL.WV

    Photos are not available for this room type.

    Novotel London Excel

    SINGLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Novotel London Excel

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Novotel London Excel

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Novotel London Excel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Novotel London Excel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE PREMIUMTRIPLE • PREMIUMTPL.PI

    Photos are not available for this room type.

    Novotel London Excel

    TRIPLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Novotel London Excel

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM CITY VIEWDOUBLE • PREMIUM CITY VIEWDBL.CV-PI

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Novotel London Excel

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Novotel London Excel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Novotel London Excel

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Novotel London Excel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible-Queen Size BedDouble or Twin • Accessible-Queen Size BedDBT.H6-QN

    Photos are not available for this room type.

    Novotel London Excel

    Double or Twin Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM QUEEN BEDQUADRUPLE • PREMIUM QUEEN BEDQUA.PI-QN

    Photos are not available for this room type.

    Novotel London Excel

    QUADRUPLE PREMIUM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Novotel London Excel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Novotel London Excel

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Novotel London Excel

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE RUN OF HOUSESINGLE • RUN OF HOUSESGL.RO

    Photos are not available for this room type.

    Novotel London Excel

    SINGLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 25 m²DBL.QN-1
    DOUBLE QUEEN SIZE BEDPhoto unavailable9 photos

    Novotel London Excel

    DOUBLE QUEEN SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Room amenities

    • Cot on demand
    • Terrace
    • Wi-fi
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Radio
    • Bathtub
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Shower
    • Safe
    • Central heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Novotel London Excel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Novotel London Excel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Novotel London Excel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin RUN OF HOUSEDouble or Twin • RUN OF HOUSEDBT.RO

    Photos are not available for this room type.

    Novotel London Excel

    Double or Twin RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    Novotel London Excel

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    Novotel London Excel

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BED • 1 Bedroom • 25 m²DBL.PI-QN
    DOUBLE PREMIUM QUEEN BEDPhoto unavailable5 photos

    Novotel London Excel

    DOUBLE PREMIUM QUEEN BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Room amenities

    • Safe
    • Cot on demand
    • Wi-fi
    • Terrace
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIUMSTUDIO • PREMIUMSTU.PI

    Photos are not available for this room type.

    Novotel London Excel

    STUDIO PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Novotel London Excel

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Novotel London Excel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ECONOMYJUNIOR SUITE • ECONOMYJSU.EY

    Photos are not available for this room type.

    Novotel London Excel

    JUNIOR SUITE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Novotel London Excel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU

    Photos are not available for this room type.

    Novotel London Excel

    Double or Twin SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 25 m²ROO.QN-1
    Room QUEEN SIZE BEDPhoto unavailable4 photos

    Novotel London Excel

    Room QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-1

    Room amenities

    • Radio
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Novotel London Excel

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Novotel London Excel

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel London Excel

8.6
Excellent
1,003 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.6 /10
Neighborhood
10.0 /10
Amenities
8.4 /10
100 reviews shown
6/10
Pleasant
11 Jul 2026
Nicola
Generally ok but nothing special. Room not ready for 3 people on arrival. Expensive for room with no breakfast included
10/10
Exceptional
01 Jul 2026
Richard
Good bar well stocked, friendly staff Good menu not overly expensive for London. Room was clean and airy
Self
6/10
Pleasant
27 Jun 2026
Lisa
okay stay
10/10
Exceptional
17 Jun 2026
Goziam
Decent hotel with good amenities with good access to the Excel centre.
Self
2/10
Poor
15 Jun 2026
Esme
We booked in advance for 7 people for 7 nights. I was then asked for individual names to confirm for the individual bookings only a few hours before check-in. These should all have been under one name for ease of check-in. Then when checking in we were told there were only 6 bookings and we needed to pay for an additional room. The email sent to confirm the names included 7 individual booking references and so we shouldn't of had an issue at all. All in all we booked 11 rooms in the same hotel, with an additional one being purchased on the night. We should have received better treatment considering the amount of money we had spent at the hotel and I am severely disappointed with how difficult they made the check-in process.
Business
10/10
Exceptional
14 Jun 2026
Derek
Great location near to Excel and O2 plus tube and bus services close by.
Room was clean, bed comfy, staff pleasant and breakfast lovely.
Partner
6/10
Pleasant
14 Jun 2026
Craig
The beds for the children were terrible, nothing to stop the pillows falling off the bed and the mattress in to half's kept leaving a gap for the kids to fall in, and one mattress also slipped off on to floor.

Cheap toilet paper kept making the toilet back up. Breakfast was good but encountered the most unhelpful staff at the buffet.
Friends_and_family Family
8/10
Excellent
13 Jun 2026
helen
The property was clean and the staff professional👍
Business
8/10
Excellent
12 Jun 2026
Kai
All round a great stay. Recommended especially for an event at The Excel.
Business
2/10
Poor
08 Jun 2026
Kai
Dirty rooms, no aircon, horrible beds and poor handling of issues by staff. I would not recommend to anyone.
Business
8/10
Excellent
07 Jun 2026
Gloria Oluwatosin
Room was clean.
Staff were okay but forgot to turn on the television. We called several times and were told it would be attended to but it wasn’t and we were unable to watch anything overnight.
Partner
8/10
Excellent
01 Jun 2026
Steven
I had a well-rest experience at the hotel.
2/10
Poor
30 May 2026
Linda
Check in was the only part that was ok. The room looked ok but in reality it wasn’t a 4 star hotel experience. The room was boiling hot and with a thermostat on the wall turning it to 15 degrees did nothing the room felt hot warmer than outside. The corridor was cooler. Called reception to asked about the air conditioning or if they had a fan they said they would sort something and call me back. This didn’t happen so had a room all night that was uncomfortable and unbearable heat. The toilet was separated from the bathroom but with no sink to wash hands and smaller than a wardrobe in side. At checkout the receptionist was rude,defensive and had an excuse for everything. She said we don’t have any service engineers late in the evening and it’s not air con it’s an air r cooling system and due to hot weather the rooms will be hot. Unhelpful and not apologetic at all. Wouldn’t recommend a stay and definitely not worth the money.
Friends_and_family Family
4/10
Poor
23 May 2026
Santiago
I would consider staying somewhere else.
Partner
4/10
Poor
19 May 2026
Santiago
I tried to have breakfast. I went at 9:50 a.m. They said they would not give it to me because there were only 10 minutes left. I went to the front desk and suggested changing the time from 10am to 9:50am since they refused to give me service. Their answerr was \"Ok, thank you\"
Partner
6/10
Pleasant
17 May 2026
Alejandro
Just a badly run hotel, terrible managememt
10/10
Exceptional
14 May 2026
sonia
Breakfast was wonderful and staff very helpful
Self
8/10
Excellent
03 May 2026
Vicky
Great location for the excel. Very helpful friendly staff
Friends_and_family Family
8/10
Excellent
13 Apr 2026
Amir Reza
Good short stay.
Business
10/10
Exceptional
06 Apr 2026
Shamoon
Very good stay!
Self
10/10
Exceptional
04 Apr 2026
Emma
Second time of staying at this hotel for a concert at the o2. Faultless. Very smooth check-in. Staff who we encountered throughout were all lovely.
Will be my go to place to stay any time I visit the o2.
Friends_and_family Friends
10/10
Exceptional
01 Apr 2026
Keir
Perfect hotel apart from the main door lock which didnt work one evening.
10/10
Exceptional
29 Mar 2026
Stanley
.
Friends
10/10
Exceptional
27 Mar 2026
Nicholas
All good - will use again
Business
10/10
Exceptional
12 Mar 2026
Ephraim
Yes very nice
Partner
6/10
Pleasant
25 Feb 2026
Raymond
Quite a long wait to check in.
The TV connections to stream my device didn't work - the most annoying part of the stay
Light above the bed flashing on a censor.

8/10
Excellent
22 Feb 2026
Adrian
Good hotel, close to Elizabeth Line and well priced with decent rooms and clean and secure:
Partner
8/10
Excellent
28 Jan 2026
Oliver
Clean room
Friends_and_family Friends
8/10
Excellent
26 Jan 2026
Andrew
Room was spotless, check-in easy
Partner
8/10
Excellent
25 Jan 2026
David
Location is the key to this hotel, a little pricy though.
Leisure Family
10/10
Exceptional
20 Jan 2026
Sarah
Room was spacious comfortable and clean.
Business
6/10
Pleasant
04 Jan 2026
Danish
Cleanliness of toilets could be a lot better . The walls next to toilet seat had pee marks all around.
Partner
6/10
Pleasant
23 Dec 2025
Jemma
Sadly we were given a room that had not been cleaned! After a 6 hour drive this was very annoying- then had to be reallocated a new room on the 9th floor all taking time and hassle which could easily have been avoided!
Leisure Family
8/10
Excellent
19 Dec 2025
Gerlinde
All was as expected. I do expect a clean room and comfortable bed with pillows
Leisure Partner
8/10
Excellent
18 Dec 2025
Susan
Staff very friendly. Close proximity to Custom House tube station on the Elizabeth line which also has a direct service to Heathrow airport. Convenient to O2 Arena and Icloud cable car.
Leisure
10/10
Exceptional
18 Dec 2025
Bushra
Very clean and quiet
10/10
Exceptional
14 Dec 2025
Zak
Lovely stay
Friends_and_family Family
6/10
Pleasant
11 Dec 2025
ACHBAATAR
Need cleaner towels
4/10
Poor
09 Dec 2025
Ami
The rooms weren’t clean. The sofa bed had stains on it and it wasn’t made up. Had to go find someone to ask for sheets. The toilet is at end of room but to wash your hands you end up touching everything to then reach the bathroom. Really odd design. The shower had what looked like grease on the tap and sink very slowly drained. Good location. Staff were friendly enough but when I explained I wasn’t happy they just gave me an email address instead of trying to resolve issue.
10/10
Exceptional
09 Dec 2025
Emma
Fab location for the o2. Lovely hotel.
Friends_and_family Friends
8/10
Excellent
08 Dec 2025
Ross
Room was clean, staff was very nice.
Leisure Self
6/10
Pleasant
06 Dec 2025
Andrew
Room was fine bar was the worst ive been to in london and breakfast was abysmal.
8/10
Excellent
01 Dec 2025
Shelana
Room was clean and the staff were friendly.
The sink in the room is very shallow, and was difficult to properly wash hands in it.
Friends_and_family Friends
6/10
Pleasant
27 Nov 2025
Imtiaz
Yes
Business Partner
8/10
Excellent
27 Nov 2025
Danish
decent hotel
Leisure Partner
10/10
Exceptional
22 Nov 2025
jamie
Clean & tidy hotel. Friendly checkin at reception
Self
10/10
Exceptional
03 Nov 2025
Lynn
A 5 star stay all round. Friendly, efficient staff, lovely clean room with a great view, perfect hotel for attending the Excel. Will be back!
Business
10/10
Exceptional
31 Oct 2025
Atsuko
Very comfortable room.
Breakfast place staff, Marco, is fabulous.
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
Thanh Phuong Thi
Nice room
10/10
Exceptional
24 Oct 2025
Beverly
Convenient for event at the Excel. Comfortable accommodation. Would stay again.
Business Partner
10/10
Exceptional
23 Oct 2025
Cian
Stall, Maryam was great
Business
4/10
Poor
19 Oct 2025
Mita
Unfriendly reception team no real welcome on arrival, no information about breakfast, food & facilities so we didn’t bother using it.
Room layout very odd with toilet separate with no sink? & shower/sink separate.
Not the cleanest or friendliest team which makes a big difference! No one spoke to us at all
Ok for an overnight stay for event at the O2 but will not return
4/10
Poor
16 Oct 2025
JEANETTE
Your staff was unavailable to me and Travelocity when booked to make changes to the reservation, as well as gave inaccurate advice about trains and other important details
Business
6/10
Pleasant
08 Oct 2025
Marie-Claire
It was OKish. I would've preferred to have a handwash in the toilet. Very unhygienic to use the toilet and then open the door to go wash hands in the bathroom. Not sure who designed that.
Business
8/10
Excellent
07 Oct 2025
Martin
Didn’t use Spa
Excellent drinks range
Business
8/10
Excellent
01 Oct 2025
Geoff
Bedroom tired, grout around wash basin and shower missed by and black in places.
Settee frayed badly.
Breakfast choice excellent but cooked items only just ‘warm’.
Leisure Partner
10/10
Exceptional
29 Sep 2025
Mark
very happy
6/10
Pleasant
28 Sep 2025
tim
It was all good although check-in was quick with zero info about hotel. Breakfast was just ok, most things which should have been hot were lukewarm (sausage bacon egg beans) or actually cold (hash browns) which didn’t inspire confidence. It is right by Excel and Custom House station though so in that way it’s great.
Leisure Self
8/10
Excellent
28 Sep 2025
james
.
Business
8/10
Excellent
27 Sep 2025
Patrick
Window wouldn't close properly in the room so it was very noisy. Bar was understaffed and chaotic.
6/10
Pleasant
25 Sep 2025
Guy
Nice size room that was clean and looked after. Have to complain the it was advertised as a queen bed, but its a twin oushed together- not good enough. Average restaurant for dinner and breakfast, but food options around outside.
Business Self
10/10
Exceptional
18 Sep 2025
Anne
Lovely hotel. Very clean. Comfortable bed. Within easy walking distance for Excel.
8/10
Excellent
18 Sep 2025
barry
the hotel has underground parking, if you are staying in the hotel, you should get a discount.

when i booked as i had the youngest child with us we booked an adjoining room which wasn’t available. at first they gave us two rooms on to different floors. but eventually after asking swapped and had rooms on the same floor
Leisure Family_with_children
10/10
Exceptional
15 Sep 2025
Charmaine
I was very grateful when I was upgraded to executive room 😌 the male receptionist on duty that day 13/09/25 was very helpful and friendly. I was grateful to be able to check in early.
Partner
8/10
Excellent
08 Sep 2025
Gemma
Stayed here for going to concert at the O2.
10/10
Exceptional
07 Sep 2025
Moy
Staff (Ali, was very accommodating. He upgraded my room to an executive suite... Thank you Ali) enjoyed my stay.
Leisure Friends
10/10
Exceptional
06 Sep 2025
Adolphus

Good 😊

It was excellent service and the staff’s makes you feel welcome💯
Friends_and_family Friends
10/10
Exceptional
31 Aug 2025
Peter
The hotel was very conveniently located, close to the Tube and Excel Centre. The rooms were clean, modern and comfortable. There were lots of good restaurants close by as well.
Leisure Family_with_children
10/10
Exceptional
25 Aug 2025
Sibi
A clean, spacious and conveniently located —with friendly service and terrace views—tempered by occasional air-con and amenity hiccups.
Leisure Family
4/10
Poor
25 Aug 2025
Robert
At first glance, the hotel looks nice, but the furnishings and finishes were rather poor quality and showing signs of wear. The lobby bathrooms were always dirty, and our room had about 6\" of dust on the shower vent that we had to report to the staff to clean. Plus, the tub was dirty (we didn't even think of using it), the toilet area smelled of urine the entire time of our stay, and dust was hanging from the ceiling over our bed. The breakfast buffet kicked us out as soon as the hours over. The other restaurant had an extremely limited menu. Plus, we were yelled at for eating outside food in the lobby (even though the hotel restaurant had already stopped serving.) There were three of us staying in our room, and we had no space to eat in there. Plus, the fitted sheet did not tuck in on the top, and the bare mattress kept being exposed which is completely unsanitary. I also do not recommend if you are planning on visiting the city center a lot since it is a bit of a trek to get there.
Leisure Family
10/10
Exceptional
24 Aug 2025
Bodex
Everything
10/10
Exceptional
18 Aug 2025
Louisa

Amazing experience!

Absolutely wonderful. Our host Mohammed was very warm, respectful, friendly and kind - shout out to him! We had a great stay. Amazing experience!
8/10
Excellent
14 Aug 2025
SARAH
Stays at this hotel are always pleasant, it is a great location for Excel. Staff are always very professional and friendly.
I would like to see improvement in the quality and taste of breakfast and dinner. I feel this greatly let’s the experience down.
Business_and_leisure Family
8/10
Excellent
13 Aug 2025
Jenny
Good location for Excel and surrounding dockland venues. Our room was quiet. We could open the window but there was noise from the nearby airport. Looking out on to a stony vista. Strange layout in our twin room as the loo was located around the corner from the bathroom which had a separate shower and bath. Staying here suited our needs, so if all you need is a bed for the night I would recommend
Leisure Family
8/10
Excellent
27 Jul 2025
Scott

Sleek, modern and ideally situated.

The trip was to attend the Formula E race at the ExCel, and so I chose this particular hotel because while I wanted just a place to rest my head after a long day, knowing I wasn’t going to be spending much time in the room, I also wanted to know that the time I did spend in the room, I would be comfortable.

Unfortunately, I can’t say I was particularly comfortable in my room, although the rest of the hotel was as lovely as I remember from my previous visits.

The hotel is in excellent condition, and offers a wide variety of facilities for mainly business orientated travellers. While I wouldn’t recommend the hotel as particularly family friendly, it is an excellent choice for those people who are attending any kind of convention at the ExCel, and indeed with its handy links to the O2 Arena and even Canary Wharf, it is ideally situated for those types of travellers.
Self
6/10
Pleasant
20 Jul 2025
BPSI
Dated to 90s
Dining room in morning cannot deal with breakfast rush/crush as everything in same crowded space
Bar service so slow, watched a cocktail being mixed over 10 minutes, request by other customer for salt and vinegar for food met with strange look and 5 minute wait to find vinegar in dish and no way of serving it
Business Self
10/10
Exceptional
25 Jun 2025
Thidar
Great location and friendly staff, spacious rooms
Business_and_leisure
10/10
Exceptional
22 Jun 2025
Thidar
Staffs very friendly and helpful
Business_and_leisure Family
6/10
Pleasant
21 Jun 2025
Verified traveler

If you want decent air con go elsewhere

The room was so hot and the air con control unit was old school, not digital.
Mattress topper on the bed kept sliding around
Partner
6/10
Pleasant
16 Jun 2025
Mark
So we arrvived early to check-in and joined the que but staff failed to keep to this and allowed 2 people to jump in before me. Room was warm and a lack of plug sockets also the TV had a crack in the center on the screen i reported this and not repaired and offered a desk fan to try and help with room temp but lack of sockets ment could not use. Breakfast was ok food below average with only choice of sauce being tomato. For the price you can get a better quantity of room for location
Business_and_leisure Family
6/10
Pleasant
15 Jun 2025
Sham
Should’ve been better. Like the washrooms, water keep coming out. Sometimes, key doesn’t work. Chromecast doesn’t work in TV
Business Self
6/10
Pleasant
31 May 2025
Ali
The small hotel parking is open to public for the same price, and hotel being next to the Excel means there is nooo parking space available during an event.
The sign when entering the parking always says there is space, but it’s not true, when you get in, you will see there is no car park available and many cars already entered and found no space is available, and now they have to pay £5 to exit the car park.
Partner
6/10
Pleasant
31 May 2025
Ali
The hotel has parking which is open to public for the same price. And as it’s next to the Excel, there is no parking space available during daytime.
Partner
10/10
Exceptional
30 May 2025
Ann
Staff was so friendly, and very helpful, just a lovely place to stay. The extra little accessories in room and bathroom I thought it was a lovely touch, just couldn’t rate this place higher enough thank you and well done to all.
Leisure Partner
10/10
Exceptional
22 May 2025
Fatima
Great stay for concert at o2, the hotel was clean and convenient, breakfast was good too (extra charge for a breaky) few minutes walk to ride the cable car to the o2, very scenic and free if you have a concert ticket 😃😃😃
Leisure
6/10
Pleasant
20 May 2025
Ryan Colin
Really needs a revamp. Very tired in places and has the most useless sink in the bathroom. Barely able to wash hands in there.
Friends_and_family Family
8/10
Excellent
19 May 2025
Carolyn

Very pleasant and comfortable stay

Very pleasant stay - I have stayed here before so I knew that the Hotel was very clean and the rooms were a very good size and very clean. The only issue we had was that the room key didn't work when we first checked in but I understand this was a technical issue within the hotel which was rectified later that evening.
Partner
10/10
Exceptional
18 May 2025
George

Noice

Very nice rooms, very high tech equipment in there too.
Friends_and_family Friends
10/10
Exceptional
18 May 2025
Sascha
Great hotel and location. Would stay again
Leisure Family
8/10
Excellent
17 May 2025
Verified traveler
Hotel was lovely and all the staff very friendly, very easy to find from station
Partner
4/10
Poor
17 May 2025
Verified traveler

A few improvements needed

One night stay with friends. Arrived to be told the wifi and electricity was down. Taken to our room by member of staff, no offer of drink to apologise and we weren’t advised that the issue was fixed (as advised we would). Room was very hot, which meant we didn’t sleep well. We went to the bar to order some drinks but no one offered to bring them to us.
Friends_and_family Friends
10/10
Exceptional
30 Apr 2025
Nelson
Nice
8/10
Excellent
19 Apr 2025
Jane

Nice hotel with a few flaws.

Perfectly good hotel conveniently located for the Excel.
We did not sleep due to the heat in the room which we had no control over. We had not been informed that there was work or issues with the heating system.
Was disappointed with my main course at dinner which was not served with the baby new potatoes as per the menu description. Instead, without asking me, it came with a rather bizarre potato cake which I was told had vegetables in it but did in fact contain olives. My husband tasted it & declared it not at all nice. I was not offered an alternative.
Partner
8/10
Excellent
11 Apr 2025
Simon
Very comfortable great location
Business
10/10
Exceptional
06 Apr 2025
Claire
Very clean and well maintained hotel . Staff were great and very helpful and friendly . Arrived early but was able to have our room and a free upgrade , that was unexpected and a loverly gesture . Ideal for transport in and out of London . Excel centre on its doorstep . Had a great weekend in all . Would gladly stay there again .
Leisure Partner
6/10
Pleasant
22 Mar 2025
Timothy

Not good.

When we got into our room, we discovered that the room had not been cleaned well at all from the previous people who had stayed in it. There were used mugs (with coffee and milk still in them) lying around, used slippers and towels still in the bathroom, as well as opened and used toiletries (I believe they were make up pads, didn't really want to touch and find out), and the iron was left out on the desk. The bed sheets weren't very big and didn't really cover the bed properly. As we were leaving we also realised there was also a brown stain on the wall behind the bed. Not good unfortunately, and surprising considering how nice the lobby and reception areas appeared downstairs, but the room did not live up to the expectations sadly.
Friends_and_family Friends
10/10
Exceptional
18 Mar 2025
Nancy
This hotel was roomy for a London hotel. Very convenient for us to be a short walk to restaurants and the cable car to the O2 arena. Conveniently located near Excel and the Elizabeth Line railway, which took us to Heathrow Airport any many tourist attractions without having to change trains. Would definitely recommend this hotel. Staff was very friendly and helpful. Maid service daily
Leisure Family
10/10
Exceptional
06 Mar 2025
Michelle
Very convenient location to ExCel, with easy access to transport links back into city centre. Staff were pleasant and accommodating, room clean and comfortable.
Business Self
8/10
Excellent
27 Feb 2025
Paul

Good food and location.

Lovely hotel with very helpful staff. Great location for Excel. The room was big enough for two with all the facilities fitted in a relatively small space. The bed was firm, which was okay for me, but my wife was not a fan.
The restaurant staff were very attentive and helpful and the food was good.
There was plenty of choice for breakfast and good quality food.
Partner
8/10
Excellent
24 Feb 2025
Patrick
Convenient location near Excel. Helpful, friendly staff and nice rooms.
Business Self

Location & surroundings

Novotel London Excel
Western Gateway, Royal Victoria Dock, 7, London, United Kingdom

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Novotel London Excel

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