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Holiday Inn Express London Greenwich

London · United Kingdom

Bugsby's Way, YView location

8.4/10Excellent1,003 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.4/108.4
Condition8.2/108.2
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express London Greenwich

London O2 hotel close to Canary Wharf and Emirates Cable Car with breakfast included. Holiday Inn Express® London – Greenwich hotel is five miles from London City Airport (LCY), and London Euston station is a 35-minute tube ride away. Parking is available for 35 GBP per night.

Ready to explore London? Hop on a bus to the Royal Observatory Greenwich, National Maritime Museum and Cutty Sark Ship Museum. Take a cruise on a Thames Clipper river bus from North Greenwich Pier or enjoy aerial views of London with Emirates Air Line cable cars.

Sing your heart out at gigs at the nearby O2 Arena or check out the latest exhibits at the National History Museum. Host a conference for 70 in the hotel’s two flexible meeting rooms or attend events at the nearby ExCeL London exhibition centre.

Canary Wharf is a 15-minute drive for visiting the offices of American Express, Barclays PLC, IBM and KPMG. Recharge your batteries in the comfy rooms with bedside USB ports and a large flat-screen TV or sip a refreshing gin and tonic in the bar.

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Choose from classic dishes like fish and chips, burgers and pizzas to enjoy in the hotel’s lounge while uploading your snaps of London on the fast and free Wi-Fi. In the morning, wake up to breakfast included.

Located in London (Greenwich), Holiday Inn Express London - Greenwich by IHG is within a 5-minute drive of The Arena and National Maritime Museum. This hotel is 3.8 mi (6.2 km) from Excel London and 5.1 mi (8.1 km) from Tower of London.

Stay in one of 162 guestrooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in London? This hotel has 2250 square feet (209 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in FuturePlus Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Self parking fee: GBP 35 per day
    • Pet fee: GBP 30 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

River Thames 0.8 km / 0.5 mi
The Arena 1.4 km / 0.8 mi
Greenwich Park 1.5 km / 0.9 mi
National Maritime Museum 2 km / 1.2 mi
Excel London 4.1 km / 2.6 mi
ABBA Arena 5.9 km / 3.6 mi
Queen Elizabeth Olympic Park 6.3 km / 3.9 mi
London Stadium 6.5 km / 4.1 mi
Victoria Park 6.8 km / 4.3 mi
Westfield Stratford City 6.9 km / 4.3 mi
Brick Lane 7.6 km / 4.7 mi
Tower of London 8.1 km / 5.1 mi
Tower Bridge 8.2 km / 5.1 mi
Liverpool Street 8.5 km / 5.3 mi
Sky Garden 8.7 km / 5.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2008
  • Total number of rooms: 162
  • Number of floors (main building): 8
  • Single rooms: 61
  • Double rooms: 101
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
Show 34 more facilities & services
  • Visa Electrón
  • EuroCard
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Luggage roomExtra charge
  • Dining area
  • Electric kettle
  • Towels and bed linen
  • Bar
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Photocopier
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Snacks
  • LGTBIQ friendly
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 18 m²TWN.ST-2
    TWIN STANDARDPhoto unavailable5 photos

    Holiday Inn Express London Greenwich

    TWIN STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Room amenities

    • Tea and coffee making facilities
    • Cot on demand
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 6 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable4 photos

    Holiday Inn Express London Greenwich

    DOUBLE Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Tea and coffee making facilities
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Wi-fi
    • Cot on demand
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 18 m²ROO.ST
    Room STANDARDPhoto unavailable4 photos

    Holiday Inn Express London Greenwich

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Cot on demand
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-7

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 18 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable5 photos

    Holiday Inn Express London Greenwich

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Tea and coffee making facilities
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Cot on demand

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 18 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable4 photos

    Holiday Inn Express London Greenwich

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Cot on demand
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express London Greenwich

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express London Greenwich

8.4
Excellent
1,003 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.2 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Lisa
No noise. Lovely bed good sleep. Nice breakfast if a bit chaotic
10/10
Exceptional
23 Jul 2026
Rakesh
For the money, this place was great.
8/10
Excellent
21 Jul 2026
Mike
Friendly and very helpful staff. Nice clean quiet room and the Breakfast was'nt bad either.
Partner
10/10
Exceptional
19 Jul 2026
Sarah
Room was a good size, very comfortable and very clean. Hotel was quiet and an easy walk to the O2 and surrounding amenities. Breakfast was pretty good too.
Self
6/10
Pleasant
17 Jul 2026
andrew
Room was small but clean. Bed was comfortable. Unfortunately the air conditioning was clearly old and not working to a cool comfortable temperature (a portable fan was in room so this was clearly an issue). Sufficient parking (£35 per night if staying at hotel). Good location for the O2 which is why we chose it.
Partner
10/10
Exceptional
17 Jul 2026
Michael
Outstanding staff. Extremely helpful. Lovely hotel near to the Dome
10/10
Exceptional
14 Jul 2026
Sankarsan
Close proximity to Tube MRT, O2 mall , good breakfast to start with. Well connected for London sight seeing spots. Recommend all to use the facility.
Family_with_children
10/10
Exceptional
08 Jul 2026
rochelle
Great hotel, great location, short work to the O2, no complaints, will stay again
Self
10/10
Exceptional
05 Jul 2026
Tina
Used this Holiday Inn Express before. Room temperature was good as it was very hot during stay. Bed very comfortable, shower was powerful, bathroom good size.
10/10
Exceptional
04 Jul 2026
Roland
Perfect Location for The London Cable Car over the Thames and Uber Boat trips. Clean room. Good selection for breakfast.
Partner
10/10
Exceptional
02 Jul 2026
Christopher
On arrival I received a warm friendly welcome. Excellent 👍
My room was perfect, comfortable, clean and tidy. Roomy bathroom.
I do enjoy having tea/coffee making facilities in my room. Excellent 👍
Self
10/10
Exceptional
01 Jul 2026
Kaycie eve
Couldn’t fault a thing, great hotel!
Friends_and_family Friends
10/10
Exceptional
27 Jun 2026
Claudine
Clean and comfortable room. Helpful bar staff. Lovely to have efficient air conditioning in this heat wave!!
Friends_and_family Friends
8/10
Excellent
25 Jun 2026
Alex
Yeah, nice clean organised the staff friendly no issues
Partner
8/10
Excellent
25 Jun 2026
anastasia
Good value for airport hotel. Room and bed were good. . Entrance was funky. Reception on second floor.
10/10
Exceptional
25 Jun 2026
Christine
The rooms were clean and the beds were very comfortable, the breakfast was good with a good selection , the staff were friendly.
I didn’t use the parking facilities.
Friends
8/10
Excellent
23 Jun 2026
Isla
Basic, but good basic. We were 3 people in our room and it was very, very small. You could not have opened a suitcase in there. Thankfully we all had backpacks, not cases.
Nice and quiet and clean, with everything we needed, for a one night stay it was great, but I wouldn't stay for longer due to the small room (perhaps if it was just 2 people it wouldn't be so bad, but using the pull-out bed we could barely move around). AC worked which we were grateful for as it was 35C during our stay.
Staff were very friendly but the breakfast (which was included in the price) was just ok. For convenience if visiting the O2, I would stay again. For any other reason, probably not.
Family_with_children
8/10
Excellent
22 Jun 2026
Annette
I had a very comfortable stay. The room could use a bit more lighting especially over the large mirror. The bed was incredibly comfortable and I slept well. The friendly and professional staff were very polite. I would definitely recommend this hotel to everyone.
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Ashik
Very helpful staff
Partner
10/10
Exceptional
14 Jun 2026
Gary
The staff were very helpful and friendly, right from the moment to check in through to us leaving the next day. As you would expect with the holiday in the breakfast was fantastic.
Partner
10/10
Exceptional
10 Jun 2026
Marie
Room was clean the staff were very helpful
Family_with_children
4/10
Poor
06 Jun 2026
Amy
We went to a concert at The O2 and decided to stay here. For nearly £200 per night PLUS £35 parking for 24 hours, I think the property should be in a lot better condition. Needs a lot of work doing. Also £35 for parking, when you’re staying at the hotel, is such a joke and £50 if you’re not staying.
Partner
2/10
Poor
06 Jun 2026
Georgina
Got into the room and was greeted with 1 blood stained towel!
We booked for 4 people!!
The variety felt thick with grime, I honestly couldn’t walk on it with my bare feet! It felt absolutely disgusting
The parking charge was £75 to park over night that is including the hotels discount code but with added fees, it mounted up!
The breakfast was standard, the pancake machine didn’t really work unless you like raw pancakes that still smell of egg. Standard breakfast, beans with a skin layer on top. Really pale scrambled egg.
Family_with_children
6/10
Pleasant
03 Jun 2026
Mala
The room was very dated and the carpet was icky, it looked a grim brown/grey colour.
The bathroom was like an old hospital bathroom but the drain was exposed and felt so yucky looking at it.
The lifts randomly stopped working and you can only really fit 2 people plus 2 cases at once, and they’re really slow.

Vegan options at breakfast are very limited, there’s no vegan yoghurt, you get PB milk and spread, not sure if the bread/cereal is vegan and no one seems to know
Business
10/10
Exceptional
02 Jun 2026
Clare
Lovely stay at Holiday Inn, love returning, so comfortable, cool in hot weather and delicious breakfast
Partner
10/10
Exceptional
31 May 2026
Charlotte
All the staff at this holiday were so friendly and helpful. The location is great for 02 - about a 10 min walk. Good car park. Clean rooms. Good breakfast. And most importantly in the heat wave- excellent air con
Friends
8/10
Excellent
31 May 2026
Lawrence
Wife and I stayed overnight as we were attending an event at the O2. The hotel is very convenient for this, about 20 minutes walk on pedestrianised walkways, so that’s a big plus. The hotel is cheap and cheerful, in decent nick, and the staff are very helpful and friendly. Rooms are probably commensurate with the price you pay - nothing fancy, but perfectly functional. The bed is decent and the bathroom is pretty good too. Shower is a reasonable size… zero issues for us. The only downside was the AC unit was not working in our room. It was a hot night, so mildly uncomfortable, although there was a plug-in fan in the room, so we survived. Breakfast was really good though, especially as it’s part of the package. Again, cheap and cheerful, but loads of choice and constantly being restocked. A hearty sausage and bacon butty in the morning went down a treat for me! Overall, the hotel was very good for what we needed. The non-functioning AC was the only real negative to the experience.
Partner
10/10
Exceptional
30 May 2026
Anja
Friendly staff, great location for the O2 but the coffee with breakfast wasn’t great!
Family_with_children
6/10
Pleasant
30 May 2026
Lee
Staff were exceptionally polite, helpful and welcoming. Room was clean, spacious enough and with everything you need for an overnight stay.
Only a 3* rating overall due to the poor breakfast. Bacon was dripping with grease, the other cooked items tasteless, pastries soggy. The coffee was good, but unfortunately didn't make up for the remainder.
10/10
Exceptional
29 May 2026
Peter
I was very impressed and grateful for the level of service that was provided by David an assistant at the desk. He went beyond the call of duty
Family
8/10
Excellent
27 May 2026
Hannah
Was clean and a nice atmosphere a few insects within the room but overall good standard
Friends_and_family Family
10/10
Exceptional
22 May 2026
Connor
Nice stay for work. Free inclusive breakfast and lots of parking for the work van, but at an extra £35 per 24 hours.
Self
10/10
Exceptional
20 May 2026
Chris
Parking is very expensive and not secure. I had no issues but for the price i would expect to park in a secure location
Partner
8/10
Excellent
18 May 2026
Kerry
I would love to go back and review this hotel properly.

Coffee machine at breakfast was broken and no fresh milk to use in what coffee it did pour.

Lift was broken and daughter who has tachycardia and autonomic dysfunction that cannot stand had to climb 4 floors of stairs.

Broken floor tiles at lifts too.

Staff were 10/10 from Alfie through to the ever so helpful woman informing us how breakfast worked, they were lovely.

Check in and out very straight forward. Room 509 had a fair to decent view wasn’t too noisy despite schools being close by and beautiful parakeets visiting in the morning.

With all the negatives said I’d definitely try it again and hopefully be giving them straight 5 stars.
Friends_and_family Family
10/10
Exceptional
16 May 2026
Samantha
Clean room, great location
Friends_and_family Friends
8/10
Excellent
10 May 2026
Jennifer
Clean rooms, helpful staff and great breakfast, great place for events at O2
Friends_and_family Family
8/10
Excellent
07 May 2026
Raquel
Room very clean and great amenities.
Breakfast was quite basic but okay and plenty of it.
Staff was very helpful and nice.
Traffic noise can be high as the hotel is close to a busy road.
Friends_and_family Friends
10/10
Exceptional
06 May 2026
Andrea
The room was clean with a hairdryer, iron and ironing board if you needed them. Breakfast had a good selection and the staff were very friendly and knowledgeable of the area and things to do. A 20 minute walk from O2.
Family
10/10
Exceptional
04 May 2026
Harriet
Clean room, friendly staff
Self
2/10
Poor
02 May 2026
Marie
One of the worst hotels I have ever stayed in.
Travelled from Scotland to run the London marathon. Paid £350 for one night. The taps were loose, the aircon was held together with tape, mould around the windows, the walls at the back of the bed, where the pillows sit were peeling and worn, the attached bedside cabinet was unstable, there was lumps of hair in the shower and to top it off, I was woken up by very loud music at 11pm. I went down to reception 3 times to ask them to find out where it was coming from. Turns out it was from the restaurant below. Eventually the music went off.
Worst experience ever, especially for the money and the fact I was running a marathon!
10/10
Exceptional
02 May 2026
TINASHE KENNEDY MIKE
Yes good food and the team is friendly and always willing to help
Business Self
10/10
Exceptional
01 May 2026
Kirsten
Very convenient location 15-20 mins walk to the O2 and tube. Good hotel, quiet with a bar and snack menu. Good breakfast
Friends_and_family Friends
8/10
Excellent
27 Apr 2026
Gillian
Room was clean and spacious and the staff were helpful
Partner
2/10
Poor
23 Apr 2026
Darryl
Staff very good. Hotel is tired. Old noisy. Breakfast wasn’t good coffee even worse. Road noise all night and beds and pillows are terrible.
10/10
Exceptional
22 Apr 2026
Inderjit
Great location, helpful staff, nice breakfast. The place could improve cleanliness in the common areas.
Friends_and_family Family
6/10
Pleasant
22 Apr 2026
Emily
Lovely hotel in a prime location for the o2 but it’s very overpriced for what you get and the hotel is very noisy. Staff are always helpful
Family_with_children
10/10
Exceptional
21 Apr 2026
Mariam
I love it
Partner
10/10
Exceptional
20 Apr 2026
Rebekah
I have stayed at this hotel before and both times I have had an excellent stay. Breakfast being included is a bonus and the staff are always friendly and welcoming! Special shout out to Alfie on reception who is just lovely!
Friends_and_family Friends
10/10
Exceptional
19 Apr 2026
Rohit
Clean room , at check in the nice lady gave us a higher floor so we got a good view decent breakfast in the morning
Family
10/10
Exceptional
14 Apr 2026
tim
Clean rooms in a little need of upgrade, good quality breakfast just what you need to start the day
Partner
10/10
Exceptional
14 Apr 2026
Michelle
Great hotel, welcoming staff and helpful.
Partner
8/10
Excellent
13 Apr 2026
ROGER
Room was clean,staff was helpful,breakfast delicious and walking distance to O2 arena.
Friends_and_family Family
8/10
Excellent
13 Apr 2026
Shaji
Good breakfast. Parking was charged above the website rates of parking company by 20percent
Family
10/10
Exceptional
12 Apr 2026
Katie
.
Partner
10/10
Exceptional
12 Apr 2026
Charlotte
Fantastic stay , breakfast included and wss lovely . Only annoying thing is there was no parking when arrived and we had to wait for a space but overall a great stay and would stay here again !
Partner
6/10
Pleasant
10 Apr 2026
Seema
Breakfast is very basic. Staff are very friendly, rooms are clean.
Friends_and_family Family
10/10
Exceptional
09 Apr 2026
Jessica
Clean room was able to check in early, friendly staff
Friends
10/10
Exceptional
08 Apr 2026
James
Excellent hotel,great location for the O2 Arena
Friends_and_family Family
6/10
Pleasant
05 Apr 2026
Donna
Parking ridiculously expensive
Family_with_children
10/10
Exceptional
05 Apr 2026
Kathleen
We have stayed at this hotel several times and it never fails to please. Staff are excellent! Friendly, welcoming and nothing is too much bother for them. They are to be praised for their work and the positive image they portray.
We will be staying again when we visit the area.
Partner
10/10
Exceptional
05 Apr 2026
Craig
Excellent location friendly staff lift was a little slow for my liking
Friends_and_family Family
8/10
Excellent
04 Apr 2026
Dipendra
With kids, sofa bed was not that comfortable. Recommend getting two full beds instead.
Family_with_children
10/10
Exceptional
29 Mar 2026
Paul
Great hotel, even better location as I was working at the O2
Business
6/10
Pleasant
29 Mar 2026
Jo
Handy location for the O2, road noise though and kept awake between 3am -4am by some idiot on a motorbike riding up and down. The breakfast was poor, orange juice if you can call it that watered down, no bacon as there is a shortage apparently, there was only the crust to choose from for toast and the hash browns were anemic with a taste of oil. But as breakfast is included in the price I wasn’t expecting anything of high standard!
Friends_and_family Family
6/10
Pleasant
29 Mar 2026
PAULA
Air con did not work room very warm through the night.
Breakfast not very nice
Partner
10/10
Exceptional
17 Mar 2026
Clair
Very helpful staff
Great breakfast
No complaints at all
Family_with_children
10/10
Exceptional
08 Mar 2026
Karen
Excellent room and service
Friends
10/10
Exceptional
01 Mar 2026
Aimee-Lee
Excellent location for O2 arena. Lovely friendly reception staff. Clean comfortable rooms.
Friends_and_family Friends
8/10
Excellent
28 Feb 2026
Heather
Friendly and helpful staff, parking onsite. Clean room, good location to O2
10/10
Exceptional
27 Feb 2026
ashish
Good
10/10
Exceptional
26 Feb 2026
Nicola
Polite staff, good breakfast and clean room.
10/10
Exceptional
20 Feb 2026
Denise
Room very clean, staff amazing, breakfast perfect!
Family
10/10
Exceptional
19 Feb 2026
Anthony
Clean room, lovely staff well worth the trip and decent price too.
Friends_and_family Friends
8/10
Excellent
18 Feb 2026
Mandy
Staff were very friendly. The room was clean however there was a Kitkat wrapper left by the bed and one of the towels had a make-up stain on it which was a bit grim (and it wasn't small!). Other than that it was really clean and the beds were very comfortable.
Family
10/10
Exceptional
16 Feb 2026
Angela
The room was clean and cosy. All staff were polite, helpful and cheerful. Would recommend a stay here.
Leisure Partner
10/10
Exceptional
16 Feb 2026
James
Service was excellent. Room just right, breakfast great to set us up.for.the day.
Friends_and_family Family
8/10
Excellent
15 Feb 2026
Morag
Overall pleasent experience as in previous stay at this hotel.
Self
10/10
Exceptional
13 Feb 2026
stephen
Yes the room was spotless, staff very friendly and helpfull. Great location, food was nice as well.
Friends_and_family Family
10/10
Exceptional
11 Feb 2026
Evdegul
Room was clean staff was friendly will go there again
Leisure Family
8/10
Excellent
01 Feb 2026
Gemma
Very clean and staff were polite or downside was the shower was pants, not enough pressure
Partner
6/10
Pleasant
31 Jan 2026
Josephine
The carpet is Dirty & looks old they should change it .
Partner
8/10
Excellent
31 Jan 2026
Sharon
Room clean and tidy staff friendly breakfast good
Partner
10/10
Exceptional
20 Jan 2026
Stephen
Nice clean room, a little cramped, didn’t realise we were in an accessible room. The bathroom was a wet room based unit. There was little space to put toiletries or makeup products. Lighting was poor for putting makeup on, and a mirror over the desk area would have been better.
Leisure Partner
10/10
Exceptional
14 Jan 2026
Nicola
Clean room
10/10
Exceptional
11 Jan 2026
Nicci
Great location to the 02. Staff very friendly.
Leisure Family_with_children
10/10
Exceptional
10 Jan 2026
John
The rooms are what you'd expect and the window glazing could definitely be upgraded (it was a bit drafty and the woodwork needs a paint), but the staff are absolutely wonderful. From check in the check out, they were super friendly and extra helpful.
10/10
Exceptional
02 Jan 2026
Lyudmila
Yes
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Michael
Great hotel, convenient location and friendly staff
10/10
Exceptional
01 Jan 2026
Tim
Friendly staff and a great breakfast.
8/10
Excellent
31 Dec 2025
Iain
Tasty breakfast, good location for the O2
6/10
Pleasant
30 Dec 2025
Kele
Both the bed and sofa bed were uncomfortable and breakfast was not great quality all basic but ok if you just need somewere to sleep after an event at the 02
Leisure Family
8/10
Excellent
29 Dec 2025
Jon
All was good, the breakfast was great BUT the car park was very dirty and did not feel safe, especially not worth the £25 charge.
Leisure Family
10/10
Exceptional
25 Dec 2025
Javaid
Very cooperative staff, clean and warm room, will stay again if in that area.
Business Self
10/10
Exceptional
23 Dec 2025
Ming King
Not much space and crowded
Friends_and_family Family
4/10
Poor
19 Dec 2025
Nicola
Our air co was broken, no tea bags in the room and the mirrors had not been cleaned as there were hand prints from children left all over them from previous guests.
10/10
Exceptional
18 Dec 2025
William
Great accommodation and lovely staff … thanks!
Leisure Family
8/10
Excellent
17 Dec 2025
Kelly
Th staff were friendly and the location of the hotel was perfect for the O2. The room was clean and all of the amenities were provided
10/10
Exceptional
16 Dec 2025
Emma
Great hotel. The venue, staff extra fantastic xxx
Leisure Family
6/10
Pleasant
16 Dec 2025
Cristina
There were 2 of us in the room. We had 1 hand towel & 1 bath towel. No facecloths. I found out later that one must request them. Why? Only one tiny elevator working. Breakfast was great but they should adjust the times - maybe 6-9:30 weekdays, 7-10 weekends. Beds were incredibly uncomfortable. Staff was pleasant, especially Anita at reception.
Leisure Family
8/10
Excellent
11 Dec 2025
j
Room was very clean,and the staff were fantastic,
Anita on the reception was an angel.. very happy and helpful.
Friends_and_family Family

Location & surroundings

Holiday Inn Express London Greenwich
Bugsby's Way, Y, Greenwich, United Kingdom

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Holiday Inn Express London Greenwich

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