Good Hotel

United Kingdom , London
LONDON, Western Gateway, Royal Victoria Dock
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100 reviews shown

10/10

Exceptional

12 Mar 2026

Satvinder

Room was well equipped with amenities .. lots of light … bedding soft and just nice enough and not too firm. There is a fan to keep room cool enough.
The little living room in the courtyard was a delight. Food served at the restaurant was so good and fresh.
I would go back anytime

Friends

10/10

Exceptional

08 Mar 2026

Shannon

Charming hotel with beautiful ambiance. The garden area is tranquil and offers a great place to read, or enjoy a glass of wine or tea. The restaurant offers a great indoor/outdoor space that extends the lush natural outdoor courtyard and offers great food and service. The only reason I gave three stores for amenities is that there is no pool or spa. Safe, walkable area for shopping.

Self

10/10

Exceptional

07 Mar 2026

Kory

Good Hotel went above and beyond our expectations. It was our favorite hotel throughout our entire Guatemala experience. The staff were extremely friendly both at the desk and at the attached restaurant Saúl. The atmosphere was relaxed throughout and there’s a simple elegance to the hotels design aesthetic that promotes both luxury and ease. The rooms were good sized, quiet, and comfortable, with simple design touches that feel unique and special. I would recommend this hotel to any traveler heading to Antigua. It truly is a gem in the quaint, interesting, beautiful town.

Partner

10/10

Exceptional

27 Feb 2026

Diana

Property was amazing, I would definitely recommend and come back

Partner

10/10

Exceptional

22 Feb 2026

Esteban

Great

10/10

Exceptional

22 Feb 2026

Komal

Clean, modern, and really well appointed room and hotel. It’s a bonus that Good Hotel has its own water purification system. Welcoming staff and a great restaurant next door - Saul. Highly recommend!

Self

10/10

Exceptional

18 Jan 2026

Meredith

Such a great place

4/10

Poor

01 Jan 2026

Craig

There was no AC and the room was very stuffy

Friends

8/10

Excellent

31 Dec 2025

Jalen

Beautiful room, great location

Leisure Partner

8/10

Excellent

29 Dec 2025

Jeremiah Earle

Staff friendly, bilingual. Clean modern and well maintained. Really closer to 4.5 because nowhere to put your clothes, & hostel next door was loud during the day/evening but not at night.

8/10

Excellent

15 Dec 2025

Betilde

Room needed air conditioning, also it was noisy around the area, and between the rooms. A lady kept watching reels and then music late at night, and at some point I had to leave my room to ask for the reception to contact her and ask her to turn it off. She did, and the staff did it promptly. But you can hear everything from other rooms, and outside. Overall good and very aesthetic and clean hotel. Nice staff. Very nice.

Leisure Friends

10/10

Exceptional

02 Dec 2025

Sayda

Very friendly staff and the room was as expected, clean and cozy.

10/10

Exceptional

30 Nov 2025

Lianne

Good Hotel (Antigua) was a 10/10. The hotel was super clean, the staff was super attentive & my stay felt very welcoming. The best part about this is that the proceeds go towards children in need. I will definitely be staying at this hotel if I visit Guatemala again.

10/10

Exceptional

16 Nov 2025

John

Nice tropical setting, great onsite restaurant.

Leisure Friends

2/10

Poor

11 Nov 2025

Katherine

Would not recommend

Leisure Self

10/10

Exceptional

06 Nov 2025

Edwin

Amazing staff! Beautiful rooms and property. The restaurant also had some nice menu items. Would stay here again!

2/10

Poor

04 Nov 2025

Katherine

Would not recommend

10/10

Exceptional

29 Oct 2025

duane

The hotel was beautiful. Turris staff was amazing. I came back from exploring to find the room decorated for my birthday. Did not even mention to them that it was. The personal touches are amazing. Everyone was so helpful and nice. The place itself was nice but the staff really put it over the top. Thank you for an amazing stay

Leisure

10/10

Exceptional

30 Sep 2025

Reddy

Nice cool place

Leisure Friends

10/10

Exceptional

18 Aug 2025

Gisselle

This hotel has a simple, minimalist design and is located within walking distance of restaurants and downtown Antigua.

Business_and_leisure Partner

10/10

Exceptional

13 Aug 2025

Luis Pedro

10/10

Exceptional

11 Aug 2025

Jesus

Great hotel. Super clean

10/10

Exceptional

06 Aug 2025

Pat

Property was just as advertised, beautifully decorated which makes for great pics anywhere. The hotel in general has modern vibe but still authentic feel of the village culture and history. The room was clean. No a/c but there was a fan. The staff were super nice and accommodating. I arrived a little early but the hotel staff hooked me up with the wifi pw and voucher for a free drink at the restaurant on property. Ill definitely stay here again next time im in Antigua.

Leisure Self

10/10

Exceptional

04 Aug 2025

Jose

Great hotel with excellent location and ver well mantained! Great for solo, couples or travel with kids

Leisure Family

10/10

Exceptional

31 Jul 2025

Naira

Very clean and the staff was very attentive

Partner

10/10

Exceptional

07 Jul 2025

Tugba

Lovely stay

Friends

10/10

Exceptional

06 Jul 2025

Basirat

Great experience and for a great cause!

Leisure Self

8/10

Excellent

18 Jun 2025

lakina

I would have read it this hotel five but the staff was not friendly or welcoming. The hotel was clean and very nice and I would stay again. Everything is pretty walkable distance.

Leisure Friends

10/10

Exceptional

17 Jun 2025

Verified traveler

Easily one of the nicest most pristine hotels in Antigua. Close to everything with excellent staff and a wonderful service ethos (part of your rate supports Good Hotel's NGO which educates 500 children a year at a local school. Nice Euro MCM vibe in the middle of an intriguing colonial gem.

Leisure Partner

10/10

Exceptional

09 Jun 2025

Kerwin

Excellent!!!!

8/10

Excellent

06 Jun 2025

Verified traveler

Great hotel near airport and close to many dining options.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Kassandra

Great place to stay in, spacious rooms, and lovely service. With the convenience of great food next door at Saul. This is our second time staying here, we’ll definitely come back.

Friends_and_family Family

10/10

Exceptional

30 May 2025

Claudio

Great property, close to all the sites.

Leisure Self

10/10

Exceptional

28 May 2025

Yelyn

10/10 highly recommend! I loved this hotel and everything they stand for! Profits go back to the schools so the children of Guatemala have an education
The hotel staff is super attentive and nice, they have 24/7 front desk for any needs, the restaurant has amazing food and this hotel is greatly located, walking distance to everything many shops, restaurants, bars & local attractions like El Arco, Starbucks even a 25 min drive to Hobbitenango!
The hotel has a fresh, clean feel to it and although it’s a newer hotel you still get that Antigua traditional Guatemalan feeling when you’re there! I’m very happy with my stay, the AC in the room was amazing and we stayed in the Mezzanine room which was two floors with a lot of space! Next time trying the outdoor shower room!

Leisure Partner

10/10

Exceptional

25 May 2025

Jacqueline

Highly recommended, close to the city center and sites

Leisure Family

10/10

Exceptional

18 May 2025

Maybi

Loved it

Leisure Partner

10/10

Exceptional

23 Apr 2025

Alvaro

Loved the hotel, clean, comfy. Brenda at the front desk was nice.
Two items to consider, the windows of all the rooms face the indoor patio, you can’t sleep with the window open as everyone would see you, and sometimes is not as quiet. No AC just a fan.

Leisure Partner

10/10

Exceptional

21 Apr 2025

Kristine

The good hotel offers fabulous accommodations, comfy beds, fantastic restaurant adjacent where we had all of our breakfast and late lunches and location is superb- walking distance to everything fascinating to see in Antigua! We will be back!

Leisure Family

6/10

Pleasant

19 Apr 2025

Miguel

Like: hotel is in a convenient neighborhood, good restaurants are a few blocks away.
Staff is friendly
Don't recomend it.
Why? No AC for a room costin USD160 plus a night. Antigua can reach 28 celcius during the day in Spring. They provide a fan. But not even a ceiling fan!
Noise. There is music coming from the vicinity. Noise from other guest could also difficult your rest.
Poor lighting in the bedroom. And you cannot open the blinds or your room will be exposed to other quests and personnel passing in front of the room.
Nicely decorated hotel. Good concept. But far from providing a \"good\" experience

Leisure Self

10/10

Exceptional

15 Apr 2025

Robin

A great hotel that exceeded our expectations. We booked a mezzanine room, which was very spacious and definitely worth the small amount extra. The communal areas in the hotel are great to spend time relaxing, and the adjoining restaurant was perfect for breakfast (if we’d had more time, would have tried for lunch / dinner). An excellent stay overall and I would recommend without hesitation!

Leisure Partner

8/10

Excellent

15 Apr 2025

Chantal

Très bel hôtel avec plusieurs commodités pour les voyageurs. Toutefois il n'y a pas d'air climatisé. Pas réellement un problème vu la baisse de température en soirée. Cependant ils n'ont pas de moustiquaire à leur porte patio. Ainsi, vu les moustiques nous devons fermer en soirée et laisser fonctionner le ventilateur toute la nuit.

C'est le seul désagrément. Pour le reste, très bel hôtel et emplacement.

Leisure Friends

10/10

Exceptional

10 Apr 2025

Andy

Excellent hotel and staff, very well located within walking distance to restaurants and other attractions. Highly recommended.

Leisure

10/10

Exceptional

08 Apr 2025

arturo

Nice hotel , quiet and excellent location, clean , staff very friendly

Leisure Self

10/10

Exceptional

06 Apr 2025

GERALDINE

Really nice place, front desk staff super friendly. Only thing is there is no a/c they provide a fan but it does it work. Very quiet area. Highly recommend if you want piece and quiet in antigua.

Leisure Partner

8/10

Excellent

03 Apr 2025

arturo

Nice staff

10/10

Exceptional

02 Apr 2025

Nga Lam Cordia

Love that the entire hotel has filtered water. Very lovely hotel design and super quiet.

Leisure Family

10/10

Exceptional

22 Mar 2025

Simmer

It was a charming hotel in the middle of bustling Antigua. The hotel itself was clean and picturesque with a beautiful garden running through the middle of it. I slept like a baby in the room; and the fixtures were incredible too. I highly recommend this hotel!

Leisure Partner

10/10

Exceptional

22 Mar 2025

Louiqa

Pleasant hotel in the cobblestoned center of Antigua. Well fitted rooms and bathrooms. Spacious central courtyard and common seating areas. Adjacent to a high quality cafe / bar as well as multiple restaurants and bars and cafes in the next street. Somewhat minimalist - no room phones or mini fridge - or pool but the hotel makes up for that in character and charm.

Leisure Self

10/10

Exceptional

14 Mar 2025

Jose

Greta option for Antigua perfect location and excellent facilities and staff

Leisure Partner

10/10

Exceptional

17 Feb 2025

Allison

Lovely modern hotel with quiet plant-filled courtyard. Our room had an outdoor shower. Great restaurant. Profits support 3 local schools.

Leisure Family

10/10

Exceptional

13 Feb 2025

Tara

Amazing hotel. Will definitely stay here again when back in Guatemala. Lovely ground and super friendly staff.

Business

10/10

Exceptional

11 Feb 2025

khristina

I enjoyed my stay here. Marí (I apologize if I spelled it wrong) was very helpful with checking us in and providing great recommendations during our stay in Antigua. The location is great right on the outside of the main center. Walkable to everything from food to other activities. It’s on a quiet road. It is located next to a hostel and other shops. The garden area was also beautiful. The staff at the desk was always welcoming when coming and going. I would recommend this to anyone and stay again.

Leisure

10/10

Exceptional

11 Feb 2025

IAN

The staff, the layout but most of all the concept that Good Hotel is based on, helping the younger generation 🙏🙌👏

Leisure Family

10/10

Exceptional

10 Feb 2025

Emmanuelle

Bonus: great social mission!

Leisure Partner

10/10

Exceptional

06 Feb 2025

Cassandra

The staff at Good Hotel Antigua was very welcoming and accommodating to me during my entire stay. They made my birthday very special!

Leisure Self

10/10

Exceptional

05 Feb 2025

tu phung

Great!

Leisure Partner

10/10

Exceptional

31 Jan 2025

Michael

Good location, clean and quiet

Leisure Family_with_children

10/10

Exceptional

14 Jan 2025

Jeff

Beautiful property, fantastic cause, and lovely staff… all the water on the property is filtered so no worries and no plastic bottles. Can not Recommend this spot enough. Thanks Good Hotel Antigua for being so good.

Leisure Partner

10/10

Exceptional

02 Jan 2025

Sylvia

A great hotel in Antigua. Super central. Very clean rooms. Friendly staff

Leisure Friends

10/10

Exceptional

29 Dec 2024

Bianca

Very nice and affordable!

Had a great time at Good Hotel! The rooms were spacious and clean. The outdoor space and restaurant was beautiful with good food and drink options. It is a bit further from the downtown area but everything is still extremely walkable. The hotel also connected us with a driver to transport us from the airport, his name is Luis and he was great! Highly recommend!

Partner

10/10

Exceptional

25 Dec 2024

Angelica

Great hotel and staff! Good location. Highly recommend staying here.

Leisure Partner

10/10

Exceptional

20 Dec 2024

Tetsuya

Staff at property is all friendly and smiling. Facilities are beautiful and neat. Walkable to center of the town but able to spend quiet relaxing time. Concept proffered by the owner is impressive and thoughtful for local children in Guatemala.

Leisure Family

10/10

Exceptional

17 Dec 2024

Dustin

We really enjoyed this hotel.

10/10

Exceptional

10 Dec 2024

Katherine

Good Hotel was amazing! The gentleman who worked the night shift was so informative and friendly. Also their drivers, Luis and Elisa were wonderful. Super safe, organized, and made travelling alone easy.

Leisure Self

10/10

Exceptional

08 Dec 2024

Véronique

Awesome hotel in Antigua !

It was my first time in Antigua, we wanted a nice hotel well located and Good Hotel Antigua delivered! It is very well located, plenty of restaurants around, easy to walk around and the hotel was just stunning !The staff was very friendly and helpful. The room was very nice and modern. The only caveat I noticed in all hotels of Guatemala is that the sound proofing is terrible so we can hear people outside and outside your door, which is a shame as this hotel is close to perfection to me.

Partner

10/10

Exceptional

04 Dec 2024

Zoe

Everything was perfect from the check in experience to the upgrade to the amenity. This property is off the main area a bit so it’s much quieter over here and not too far of a walk. Felt safe walking by myself at night.

Leisure Self

10/10

Exceptional

04 Dec 2024

Tanya

Great staff! Felt safe and the restaurant next to it is super convenient. Will definitely be coming back

Leisure Partner

10/10

Exceptional

03 Nov 2024

Irene

Great stay

8/10

Excellent

29 Oct 2024

Edina

Location, staff, cleanliness , good location
Everything was good

Partner

10/10

Exceptional

05 Oct 2024

Sasha

I loved the property and staff was super helpful in making the experience fun

Leisure Self

10/10

Exceptional

29 Sep 2024

Elena

Beautiful hotel, well located, and supports a good cause

Leisure Partner

10/10

Exceptional

21 Sep 2024

Antoinette

My stay here was AMAZING, Jennifer and Marilyn (I think that was her name) were FANTASTIC. They helped me translate, gave me suggestions and made my stay so enjoyable. Someone suggested the hotel on TikTok and it did not disappoint.

Leisure Self

10/10

Exceptional

17 Sep 2024

Luis Pedro

Perfect

10/10

Exceptional

12 Sep 2024

Maria

Loved the hotel, very quiet and safe. Staff super friendly. No AC in the room but everything was perfect!

Leisure Partner

10/10

Exceptional

10 Sep 2024

Hillary

I had such a nice stay. Wonderful staff-they were so helpful! The hotel is really nice and modern. The bed was very comfy. No AC, but it wasn’t needed. The room is equipped with a fan, which I sleep with one on every night. I would definitely stay here again the next time I return to Antigua.

Leisure Self

10/10

Exceptional

16 Aug 2024

Emily

Staff are so friendly and helpful and the property is beautiful. I love the social mission. The location in Antigua is quiet but close to everything. There was the sound of music sometimes coming from the hostel next door, but in general the place was peaceful.

Leisure

10/10

Exceptional

10 Aug 2024

Marybeth

My stay in Antigua was fantastic! The staff, especially Paulo, went above and beyond to ensure my trip was seamless, from accommodating my requests to scheduling my transportation. Their dedication to supporting local schools is truly admirable.

A heads up for future guests: Most rooms don't have AC, so be sure to check your booking details. Overall, I highly recommend this hotel for its exceptional service and charming atmosphere.

Leisure Self

10/10

Exceptional

05 Aug 2024

Otto

What a surprise!

My stay was great. Nice room and bathroom with plenty of natural light. It was a nice surprise especially the restaurant, Saul, being a part of it. No TV's but that was fine with me as I had my iPad if I wanted to watch anything.

Self

10/10

Exceptional

26 Jul 2024

Patricia

only would suggest security handles in the shower area so as to avoid falls.

Leisure Family

10/10

Exceptional

14 Jul 2024

MICHAEL

Our stay was wonderful everything was perfect. The restaurant was fabulous. The front desk was great. My only suggestion is to Uber in and out to the airport instead of the shuttle they offer it’s cheaper. It was 36 American dollars versus 60 with a tip.

Leisure Partner

10/10

Exceptional

13 Jul 2024

Rodger

Comfy and Convenient

Great clean hotel. Very comfortable and convenient.

Friends_and_family Friends

10/10

Exceptional

07 Jul 2024

David

Lovely stay for a getaway weekend in Antigua.

Leisure Friends

10/10

Exceptional

28 Jun 2024

Maria

I love the whole property! Well done

Family

10/10

Exceptional

26 Jun 2024

Jose

This hotel always deliver excellent service. Friendly staff, beautifully decorated, high quality toiletries and bedding. Beautiful patio and garden connecting to restaurant. I've stayed at other hotels in Antigua but keep coming back to The Good Hotel.

Leisure Partner

10/10

Exceptional

25 Jun 2024

Nicole

The customer service here was amazing & the hotel’s purpose is 1 night = 1 week of school for a child so definitely worth putting your $ towards a cause when choosing. The staff went above and beyond at every turn. As a solo female traveler I came to the good hotel just a little uneasy/with lots of questions & immediately, they made me feel at home. The hotel has a great location, super safe & modern rooms. The staff is incredible & I will definitely come back!

Leisure Self

8/10

Excellent

02 Jun 2024

Nelsangela

Great hotel. Just be mindful that most of the rooms do not have AC.

Leisure Partner

10/10

Exceptional

30 May 2024

Henry

Amazing hotel

Leisure Partner

2/10

Poor

29 May 2024

Eileen

BEWARE - NO running water in room

I was given a room where something mechanically was broken and a loud noise all night resembling construction being done and was unable to sleep. Had to switch rooms early the next morning to be able to sleep. Then the room they switched me to had NO running water - I was unable to shower or use the toilet. I complained and I was originally offered $50 for food at the restaurant when I was leaving that day so unable to use even the full credit at the restaurant. I asked for 2 of the 4 nights to be refunded since there were disruptive issues 2 nights. They agreed to give me a refund for 2 nights, for which I had in writing. I had to chase for a week to get a refund, and then they told me to call hotels.com to try and seek the refund. They only approved one night to be refunded even though I have messages on WhatsApp that they would refund the 2 nights. They will not honour the 2 nights they agreed to refund me originally. This place is good from far but far from good. For the amount of money you pay, which is a lot for a hotel in Antigua, you can stay at a much better place that is quiet and has running water. Go elsewhere - there are far better options than this place.
Also, I got food poisoning from the chicken at their restaurant that I had for dinner one night. I spoke to the manager of Saul restaurant as soon as I started eating the chicken. He was telling me the taste was like that because of the spices used. I eat food with spices all day long. This chicken was rotten.

Self

6/10

Pleasant

20 May 2024

LESLIE

Was definitely not a luxury stay or experience. The “best rooms” available are right next to reception where it can be loud especially at 7am. We had no water in our room for 3 hours no one reached out to us, we had to reach out to them to let them know and they look an hour to get back to me and said they didn’t know what was going on. Water damage and mold in bathrooms and used cheap paint to paint over. Offered filtered water in room for drinking that smelled like a fish tank. Lady at front desk absolutely clueless as to what was going out the entire stay. For this price point I’m sure there are better stays else where. Walls are paper thin, you could hear your neighbors farts and conversations. Would not stay here again.

Leisure Family

8/10

Excellent

14 May 2024

Angel

Great stay super nice staff!!!! Food at the restaurant is great!!!!
But if you book a standard room there is no ac. I had to ask for 2 fans! But overall great stay!

Leisure Self

10/10

Exceptional

13 May 2024

Karla

Such a cute and peaceful place!! But no AC :(

8/10

Excellent

28 Apr 2024

Sebastian

Bland hotel nothing special. Rooms under equipped.

Leisure Partner

10/10

Exceptional

27 Apr 2024

Datrez

Great staff and clean grounds.

10/10

Exceptional

27 Apr 2024

Tracy

It was so clean and peaceful

Leisure Family

10/10

Exceptional

24 Apr 2024

Mitchelita

Receptionists were helpful

Leisure Family

10/10

Exceptional

11 Apr 2024

LaShandra

Leisure Friends

10/10

Exceptional

09 Apr 2024

KEVIN

The property was very nice and clean. The location is excellent. There are great dining options just around the corner. The property style is minimalist IKEA like, not really Spanish style like the rest of Antigua. The room was comfortable.

Leisure

10/10

Exceptional

06 Apr 2024

Francisco

I thoroughly enjoyed my experience with Direct Adventure Tours, the company you recommended. Their service was exceptional, and they made my week-long stay an unforgettable adventure. When it comes to the hotel, I must say that the smoothie offerings were absolutely outstanding—undoubtedly the best I've ever had!

Leisure Self

10/10

Exceptional

01 Apr 2024

Ricardo

I will book this property again when we go back to Antigua, no doubt. The staff is unbelievable. They made our stay memorable thanks to being so accommodating to our needs. Special mention to Jennifer and Andrea that take care of us very specially.

Leisure Partner

10/10

Exceptional

27 Mar 2024

Andrew

The Good Hotel is a fantastic and upscale hotel right near the heart of Antigua. The staff is amazing, very friendly, and incredibly helpful. The rooms are simple, but effective and have very comfortable beds. The restaurant has delicious food and drinks. The small market has many amenities plus snacks and beverages to take back to your room. The only negatives I have was 1. the room pictures online didn’t match the room I stayed in, there were stairs to a loft I was not expecting. 2. There is no refrigerator or microwave, but I was not expecting those items. Regardless, I will definitely be returning and staying at the Good Hotel for futures trips to Antigua.

Leisure