Name: Radisson Red London Greenwich The O2
Address: 228 Tunnel Avenue, London, SE10 0PL, GB

4/10

Poor

11 Jul 2026

Owen

Lovely looking hotel. However upon staying in the room there were many problems such as, tap for the sink very wobbly and leaking onto floor. Toilet was wobbling from the wall. Sink was also blocked . Bathroom shelf falling off. Nothing wrong with the staff here. Very friendly and helpful. When the maintenance of the rooms match the quality of staff then it would be a 4 star. However considering the price this is very bad value for money in its current state

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Indy

Breakfast: great selection but not great quality and cheeses and cucumber dried out around the edges only one tiny bowl of yogurt, cooked food hadclearly been hanging around also - coffee is from a machine so you can’t taylor it - very disappointing not worth the £19 each in any way.

Partner

4/10

Poor

06 Jul 2026

Karen

It was an ok hotel, not worth the cost £153 for one night & breakfast. Noticed in morning that sheets had stain on them, this was hidden under the top cover and not obvious when getting into bed night before. Breakfast was very basic, apparently cooked breakfast was an option but nobody was about to take an order for this. Coffee was horrible from a machine that needed a clean…black coffee was a grey brown. Ideal location for 02, but would stick to other hotel across the road In future..only came here as thought the high cost would equate to better quality.

Partner

6/10

Pleasant

06 Jul 2026

Tamara

Felt like there were no staff present at all. Waited for someone to serve us for a beer in the evening and a coffee the next morning and just got the feeling the staff couldn’t be bothered. Check in was also very awkward being asked some really random questions and not just asking for my name and booking confirmation like any other normal hotel. Location is a bit of a dive too, not great.

Partner

10/10

Exceptional

04 Jul 2026

Jeff

An easy walk to the O2, and Greenwich.

Great beds and bathroom.

Partner

10/10

Exceptional

30 Jun 2026

Anand

Very clean room and value for the money

8/10

Excellent

28 Jun 2026

Camilla

Lovely stay. Clean room, exactly as in photos.

Partner

8/10

Excellent

27 Jun 2026

kevin

Simple menu . Generally good stay

Self

4/10

Poor

23 Jun 2026

Mark

Some of the staff weren't particularly welcoming (asking to see ID was the first greeting). There was a strong 'drain smell' in the room, and there was some sort of mechanical humming outside the room all night which vibrated the headboard. The room was clean but basic and not well-maintained (some power outlets didn't work, there were some loose fixtures and fittings). Decent shower and comfortable bed.

Partner

2/10

Poor

25 May 2026

Matthew Stephen

This hotel was terrible, dirty, grubby and not what we expected.

Friends

6/10

Pleasant

17 May 2026

Wayne

Everything was brilliant apart from the top floor sky 'Bar' which does not serve alcohol....

Partner

10/10

Exceptional

13 May 2026

Megan

Stayed here recently for a concert at the o2 and it was the perfect hotel for the occasion the check in staff was friendly and helpful and the hotel was a clean well designed place, the room was very comfortable for the nights stay as well
The walk is also very easy from the o2 and even at night we found it a safe and comfortable journey I would definitely stay again for any future events at the o2

Partner

6/10

Pleasant

18 Apr 2026

Hannah

The room was clean, some parts of the wallpaper had started to peel, staff were really nice and welcoming, they helped wherever they could, moved us rooms as there was a strong smell of sewage coming from our bathroom, breakfast was nice

Partner

8/10

Excellent

14 Apr 2026

Arun

Nice and cosy

2/10

Poor

11 Apr 2026

Chloe louise

Awful. Toilet flusher hanging off the wall unable to flush touler

6/10

Pleasant

09 Apr 2026

Paulette

Excellent location to access the O2, clean hotel with pleasant and helpful staff team. Only real complaint was the drainage of the bathroom sink. It was almost completely blocked with extremely slow drainage leaving the sink dirty after every use. There was also no shower gel however staff responded very quickly and replaced the bottle very swiftly. Despite these relatively minor complaints I would still recommend the hotel.

10/10

Exceptional

04 Apr 2026

Safdar

Breakfast menu was great and staff were very helpful. However i could not sleep very well as other residents were making and lot of noise during the night inside and outside the hotel. There was nothing being done about this. I guess they are entitled to there fun !

Partner

10/10

Exceptional

29 Mar 2026

Stephen

Perfect location to stay for the O2 arena
Beautiful rooms
Clean and tidy
Bed was incredibly comfortable and the shower was perhaps the best I’ve ever had.
Would definitely stay again!

Partner

6/10

Pleasant

07 Mar 2026

daniel

Good location, friendly staff…. Rooms a bit tired and shower drain was blocked, flooded the bathroom, not ideal!

10/10

Exceptional

06 Mar 2026

Daryl

Great staff excellent location for 02 arena

Partner

10/10

Exceptional

03 Mar 2026

Alison

Great hotel, convenient parking in London and friendly, helpful staff. Would recommend!

10/10

Exceptional

02 Mar 2026

Eric

Went to a concert at the O2 arena and I just could not be bothered with the faff of trying to catch the last train back home.

Hotel got in touch the day before to make sure I was getting the room I had asked for. Nice touch.

Staff were quick and efficient with check in. Room was clean and tidy. Toilet was clean, shower was big and the water was hot with good pressure. All the lights sockets and tv worked. Kettle with the usual coffee and tea making stuff.

Hotel was quiet throughout the night and the blackout blinds did the job.

Good selection of cooked and continental breakfast options with a decent variety of teas, coffees and juices.

Staff were always around, efficient, help and unobtrusive.

This hotel is ideal for staying over if you’ve a concert or performance at the O2 or maybe some business nearby. It’s not a destination hotel but that’s okay, it’s not meant to be. Can’t fault it.

6/10

Pleasant

23 Feb 2026

Lauren

A very average hotel. Unfortunately I don't think our room was very clean. Dust, fingerprints, ring marks on the countertops also used spoons with the mugs.

Partner

4/10

Poor

21 Feb 2026

Charlie

The breakfast was really bad, ive never had scrambled eggs smell like that but it was horrid, part baked rolls still part baked.
The room was extremely loud, the plumbing in the building needs attention as you can hear every other rooms attempts at bowel movement. The bed was comfortable and the staff were friendly, but aside from that the place wasn't somewhere id go again

Partner

4/10

Poor

11 Feb 2026

Danielle

The room hadn’t been cleaned properly. Cups/mugs had not been swapped for clean ones. Parts of the bathroom had been left unclean and toilet roll hadn’t been replenished. Staff weren’t very accommodating when these concerns were raised.

Friends_and_family Family

8/10

Excellent

01 Feb 2026

Trends Hair Studio

Staff were friendly and helpful. Convenient location for the o2. Room was clean and good size for 2 people. The single beds seemed smaller than average. Good size and clean bathroom with toiletries however the shower controls were the wrong way round.

Friends_and_family Family

8/10

Excellent

23 Jan 2026

Gillian

The room was fine disappointed that the only evening food was from the expensive tai restaurant on the top floor. The website was not updated and was still showing English food was an option. When away on business one doesn’t want to pay for expensive food People were sat in the ground floor restaurant eating pizza etc that they had had delivered whilst I was paying for tai food being brought from the upstairs restaurant. The whole experience was bizarre

Business Self

4/10

Poor

16 Jan 2026

James

No hot water or heating in the room. Heating worked for about 10 mins then stopped and no hot water whatsoever for a shower or in the sink

Business

10/10

Exceptional

11 Jan 2026

Anabel

Pets allowed

Leisure Pet

6/10

Pleasant

21 Dec 2025

Pete

Unfortunately the shower flooded the bathroom as the water was running under the shower door. We reported it in the evening before going out but nothing was done. The bathroom tap was also loose and difficult to use.

Finally the lift was out of order when we got back in the evening and was still out of order when we left the next morning. Not great when we were on the fifth of eight floors. No apology or reference made when checking out which is a shame.

Always liked our stays at all Radissons but will avoid this one in the future despite being well located for the O2 and surrounding areas.

Leisure Partner

6/10

Pleasant

21 Dec 2025

Lucy

The breakfast was cold. No dairy free choices for people with allergies.

Partner

8/10

Excellent

18 Dec 2025

Tobechi

Spotless, good breakfast, great size, shower dud not have good drainage though

Friends_and_family Friends

8/10

Excellent

17 Dec 2025

Michael

The room was clean and we were impressed with the shower pressure

Partner

8/10

Excellent

13 Dec 2025

Kenny

Room was clean, check in was a bit of a process but had a bag drop off service which was useful. Overall pretty good place to stay, very handy for the 02.

Partner

2/10

Poor

13 Dec 2025

James

Our room smelled, we flagged it to reception twice, all they did was spray air freshener but said it was fixed. They couldn’t move us rooms as they were fully booked however said the manager would be in touch to compensate that, 3 days after and still no contact.

Partner

8/10

Excellent

11 Dec 2025

Paul

A good size room, perfect for a few night's. Has everything you need. Check in was swift, staff are respectful and helpful. Bar is well stocked and reasonable pricing.

Partner

8/10

Excellent

11 Dec 2025

Tommy

Overall it was a nice stay, room seemed a bit dated with the mirror being dirty and some stains on the bedside table.
The pillows were extremely soft and the bathroom towel was old and had frayed.
Breakfast was nice lots of choices.

Partner

2/10

Poor

10 Dec 2025

Jennifer

I used the lobby toilets and they were disgusting. It was early in the day, and I was shocked to see the state of them.
When we went to go to sleep there was dried blood on the mattress protector.. I could see it through the top sheet so was again very shocked to see this had been missed.
Overall not impressed at all.

Leisure Partner

6/10

Pleasant

10 Dec 2025

C

Room was ok but facilities and details were tired and in need of extra cleaning

Partner

10/10

Exceptional

09 Dec 2025

Darren

Service was brilliant room was nice and clean and the breakfast was 👍

Friends_and_family Family

8/10

Excellent

08 Dec 2025

Karen

Super friendly staff and really liked the style of the hotel and rooms. Was a stay after a work’s Xmas do, so was a fleeting stay but great location for 02 and Greenwich Pennisula.

Business

4/10

Poor

06 Dec 2025

Nicholas

Staff hoovering outside our room at 08:30 in the morning.
Shower blocked and water flooded our room

Partner

6/10

Pleasant

03 Dec 2025

Hannah

It is a noisy road but super convenient for the O2. Cleanliness was okay and facilities/decor is a bit dated but it does the job.

Leisure Partner

6/10

Pleasant

30 Nov 2025

Adam

Second stay and things had gone a bit downhill. Staff don’t really care that much for guests. Facilities are in need of repair / freshen up. Room was noisy from traffic and an irritating high pitched beep that was constant. Not a restful night.

Leisure Friends

8/10

Excellent

25 Nov 2025

Keena

Check in was cold and unwelcoming as the lady seemed inconvenienced by her job at hand. When asked if we could extend our stay she simply told us to look it up and book it on the internet.

Super convenient location within walking distance of the O2 arena. The hotel itself was wonderful. Very clean and comfy. If the check-in process was nicer it would have been a 5 star stay.

Leisure Partner

4/10

Poor

22 Nov 2025

Lia

Room was not dusted for a long time. Dust in the corners of the bathroom, on the chairs, on the toilet role holder, bin lid etc.
Dark bathroom which wouldn't have mattered if the vanity mirror light had been working.
The only shelf in the bathroom was broken. Couldn't put anything on it, it would just slide off.
Won't use Radisson again. Room was around £250. It should have been spotless.

Leisure Partner

6/10

Pleasant

13 Nov 2025

Kayleigh

I felt that the check in service took quite long as the staff were trying to do serval things at one rather than concentrate on the guest they were helping at that time.
The hotel itself is very unique and looks really cool, bed was comfortable, but we could hear the lift from our room all the time.
Breakfast was really nice and enjoyable, food kept hot in le crueset style pots.
Having to pay for bar drinks at reception can be quite annoying, especially when there is long queues.
The location is fantastic for going to the 02.
As much as there was little annoyances, we would come back again.

Partner

6/10

Pleasant

09 Nov 2025

Adnan

Average

6/10

Pleasant

06 Nov 2025

Gareth

The room was clean and tidy although the lighting was not good and constantly felt dark in the room.

The shower also did not drain and started flooding the bathroom. We had to call reception a few times before someone came up to fix the issue.

Partner

10/10

Exceptional

02 Nov 2025

Gemma

The staff were incredibly friendly & helpful from check in to check out.
Especially the gentleman running the breakfast service singlehandedly.
Will definitely come back.

Partner

6/10

Pleasant

28 Oct 2025

Koren

Duvet too thick, pillow too soft and no biscuits with the tea in the room

Leisure Partner

10/10

Exceptional

27 Oct 2025

Fiona

.

Leisure Self

4/10

Poor

24 Oct 2025

Paul

Unfriendly staff, rip off surcharges added to bar bills without consent, poor maintenance and non functioning bathrooms, worn carpets, grubby. AVOID at all costs . NEVER again.

Business Self

8/10

Excellent

22 Oct 2025

paul

The room was quiet considering we were next to the freeway.

Leisure Partner

4/10

Poor

20 Oct 2025

Emeka

The bathroom needs to be descaled as it looks filthy .

Business_and_leisure Friends

8/10

Excellent

13 Oct 2025

Stuart

Service was fine, but I had very little interaction with staff. The room itself was ok, with just a few signs of tired decor. The staircase was very shabby and the automatic lighting was inadequate, I found myself in total darkness on landings until it kicked in.

Self

6/10

Pleasant

13 Oct 2025

Amy

Paid for a superior room and did get a larger room but it was an accessible room with adapted wet room rather than normal shower. The bathroom had a strange smell. Hotel is in good location for the o2, 20 minute walk or 5 minute uber.
Would stay here again for location but not for the room itself.

Leisure Partner

8/10

Excellent

11 Oct 2025

Nia

Nice stay

Stayed in the superior room, air conditioning was nice and quiet, nice space, could do with a big light. Overall lovely stay, very easy drive there and easy walking distance to o2.

Partner

6/10

Pleasant

06 Oct 2025

MITCHELL

Only stayed one night, but the hotel was very basic

Friends_and_family Family

6/10

Pleasant

06 Oct 2025

Claire

Staff were lovely if a little vague at times i ended up paying twice for the same night.
The rooms are quite compact but were tidy and clean.
The area is a bit strange but it is not far to the o2 or to the Thames Walk into lovely Greenwich.

Self

8/10

Excellent

06 Oct 2025

Andrew

Radisson Red for Excel visits

Easy to find, easy walking distance to Excel. Decent food, reasonable selection at the bar, friendly, helpful staff.

Business

10/10

Exceptional

05 Oct 2025

Kerubu

Staff were exceptional and the hotel itself is very sleek. Beds were super comfortable also

Leisure Self

8/10

Excellent

05 Oct 2025

Simone

Room tired …. Staff lovely … breakfast good

Partner

10/10

Exceptional

19 Sep 2025

Habib

Fantastic

My partner and I recently stayed at The Rad Red in Greenwich, and we couldn’t be happier with our experience. From the moment we arrived, we were impressed by the warm welcome and stylish atmosphere. The property has such a fun, modern design while still feeling cozy and inviting – the perfect combination for a comfortable stay.

Our room was spotless, beautifully decorated, and thoughtfully equipped with everything we needed. The bed was incredibly comfortable, and both of us slept so well each night. We really appreciated the small details that gave the space character and made it feel special. It was clear that a lot of care goes into making guests feel at home.

What truly stood out was the staff. Every interaction we had was genuine, attentive, and professional. They went above and beyond to make sure both of us felt looked after, whether it was offering recommendations about Greenwich or checking in to ensure everything was perfect. Their kindness and attention made our stay feel extra personal.

The location is also fantastic – right in the heart of Greenwich, so we were able to easily explore the neighborhood’s charm, attractions, and dining options. It felt like the best of both worlds: a peaceful retreat but still close to everything we wanted to see and do.

Both my partner and I left The Rad Red feeling refreshed, happy, and completely satisfied. We would highly recommend it to anyone visiting Greenwich – it’s a real gem, and we’ll definitely be coming back!

Partner

6/10

Pleasant

19 Sep 2025

Emma

Rooms were clean, staff friendly! However, shower leaked all over bathroom and into room. Air con didn’t work very well so room was very warm all night.

Leisure Family

8/10

Excellent

11 Sep 2025

Nicola

Quick and easy check in / out

Friends_and_family Friends

10/10

Exceptional

06 Sep 2025

Angela

Recommended

Great location
Accessible friendly
Professional friendly staff
Comfortable
Would benefit from a little tlc

Friends_and_family Family

10/10

Exceptional

04 Sep 2025

Toby

Clean, friendly, great if you’re at the O2

Leisure Partner

10/10

Exceptional

02 Sep 2025

Marina

Bedside lights were not working

Business

10/10

Exceptional

01 Sep 2025

R

Comfortable beds, very clean, great vibe and artwork

Leisure Friends

10/10

Exceptional

31 Aug 2025

Terry

Awesome

Great hotel no faults whatsoever everything was great would definitely stay again

Friends_and_family Family

2/10

Poor

26 Aug 2025

Rachel

Double charged

Convenient, but be careful as they charge on booking, and again on check in. Not worth double the price.

Partner

10/10

Exceptional

23 Aug 2025

Verified traveler

Lovely hotel, good amenities within room, staff were friendly and welcoming.

Friends_and_family Friends

4/10

Poor

20 Aug 2025

Zakaria

Our stay was extremely disappointing. We were charged extra for early check-in, only to enter a room that was dirty (toilet, tables, walls, and mirror unclean) and lacking basic amenities (empty shampoo, empty soap, no tissues, and only half-used toilet paper. The shower was clogged and flooded the floors of the living room. When we raised concerns, management attempted to “upgrade” us, but provided the same room type and even tried to pass off a handicap room as an upgrade because it was larger. On top of this, the room was far smaller than advertised, with photos that felt misleading. They also falsely claimed “twin beds” but they are extremely small single beds. Overall, a very poor experience, would not recommend.

Leisure Partner

10/10

Exceptional

14 Aug 2025

Adam

Great service from the start to finish. Lovely, contemporary hotel. Spacious room with unique styling. Good bathroom with nice big towels and nice toiletries. A hairdryer would have been handy though. Breakfast was nice and relaxed with food choice and quality food - very clean and fresh. Coffee machine not so good - would prefer this to be freshly made and served. A great stay in a convenient location.

Leisure Family_with_children

6/10

Pleasant

03 Aug 2025

Stephanie

Good location, right next to the O2. Pictures look better than the actual room.

Room cleanliness was ok, not the best. Stains and marks could have been cleaned. Very dusty. Mainly paying for location.

Leisure Friends

6/10

Pleasant

03 Aug 2025

Peter

BAD RED RADISSON GREENWICH

It took two attempts to have the sink unblocked as it would not drain properly. The room was not cleaned one day. There was food waste and rubbish in the corridors outside rooms uncollected from early evening when I arrived until I left the following morning. The car parking is extortionate at £22 per night. The exterior parking area is in bad condition with the block paving requiring complete repair. The wheelie bin area next to the hotel has overflowing bins and waste oil containers stacked everywhere. Rats are visibly seen running around this area. Would be very reluctant to stay here again.

Business

6/10

Pleasant

28 Jul 2025

Verified traveler

Good location for O2

Took 25 minutes to check in as only one member of staff at 4pm. Allocated double room but booked twin, asked for linen to change it ourselves but told they would do it. Returned from concert at 11pm and it hadn’t been done. Different lady on reception changed the room for us which could have been done when we first mentioned the issue. Food was ok (pizza and chips) and decent price. Beds pretty comfy. Didn’t try breakfast as it was pricy, went to Costa by the tube station instead!

Friends_and_family Friends

8/10

Excellent

28 Jul 2025

Olivia

Great place to stay for the o2

Leisure

6/10

Pleasant

26 Jul 2025

Eamon

Disappointing shower

The room flooded when the shower was leaking from the base. The room floor and under the bed was soaked

Partner

8/10

Excellent

12 Jul 2025

Emma

Lovely Hotel, great place if visiting O2

Hotel itself was lovely, staff was very polite and helpful, breakfast was amazing, nice touch to ve able to but drinks snd snacks, rooms was lovely clean, air con a god send, showers was lively, i had a room on first floor and traffic noice was awful, double glazing was crap, like id left the window open vut it wasnt, my daughter in similar location room but on 5th floor and it was so quiet, i would certainly stay again but would go for higher floors.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Dawn

Perfect stay for event at the 02

A perfect one night stay for an event at the 02. Staff were efficient, professional and friendly. Air conditioning in the room was quiet and effective. Great nights sleep comfy beds and quiet room.

Friends_and_family Family

8/10

Excellent

09 Jul 2025

herman

Not too bad

Room was clean staff was friendly. Carpet thought out the building needs a deep clean. Not all the outlets in the room working refrigerator were unplugged. Parking spot is very limited. 15-20 minutes walk to public transportation

Partner

6/10

Pleasant

08 Jul 2025

Verified traveler

Not great. Room on main road. Noisy. Small bathroom. Hotel busy with lounge not what we were looking for. Shady outside area.

Partner

10/10

Exceptional

02 Jul 2025

Durdana

Staff was helpful and the Room was great.

8/10

Excellent

30 Jun 2025

Anne

Hotel was in an ideal location for the O2 arena, rooms reasonable size, clean with tea and coffee. Good black out curtains for a better nights sleep. Breakfast a bit disappointing as there were no mushrooms or tomatoes available ( although the staff member kindly said she would bring more out in a few minutes but that was too late for me). Also toaster not working properly. Overall would recommend, a nice , calm hotel

Leisure Friends

8/10

Excellent

29 Jun 2025

Hannah

Good location and comfortable room

Good location with modern room and amenities. Air con al bonus. Food stopped at 10:30 pm which was only downside

Partner

10/10

Exceptional

28 Jun 2025

LaResa

Everything was great!

Business_and_leisure

8/10

Excellent

20 Jun 2025

Christine

Room was nice with small fridge. Convenient for O2.

Leisure Partner

4/10

Poor

14 Jun 2025

Paul

Location was good but sadly the hotel was hugely disappointing. Sound proofing was poor, with a large gap under the room door, and the windows and curtains were filthy.

10/10

Exceptional

14 Jun 2025

Claire

O2 visit

Fabulous stay, lovely hotel in walking distance to the O2. Great breakfast options.
Room was clean, today and had perfect amenities.

Partner

10/10

Exceptional

12 Jun 2025

Karen

I wasnt sure on 1st impressions of the outside but once inside i was pleasantly surprised.
Rooms were modern clean and spacious. Some quirky pieces of artwork. Bed was comfortable.
Good location for the 02 at a reasonable price.

Leisure Family

10/10

Exceptional

07 Jun 2025

Christopher

Friendly staff
Loved the design
Cleanliness was good

Partner

10/10

Exceptional

03 Jun 2025

Andrew

Easy walk to the 02 with lighting along the paths and taking the footbridge over the main road which takes 20 minutes. Good Breakfast and a large room.

Leisure Partner

6/10

Pleasant

24 May 2025

Cheryl

Decent stay. Did the job.

Road parking an absolute bonus. 14 min easy walk to O2. Reception was painful, but got there in the end. Nice decor throughout that suited my taste. Few improvements needed & a bit of maintenance but it did the job.

Friends_and_family Family

6/10

Pleasant

24 May 2025

Will

Comfy but hard bed, flat pillows, good location to O2 (20 min walk or 4 minute Uber). Cleaning could be better - limescale and dirt around the shower screen. There was a hole in one of the bath towels. Communal areas were messy (lots of laundry bags and rubbish bags). Fine for a brief stay after a concert but probably wouldn’t return otherwise.

Leisure Partner

6/10

Pleasant

20 May 2025

Teresa

Hotel near 02

Hotel was hard to find, the room was noisy with traffic from outside.

Partner

4/10

Poor

03 May 2025

Barry

Disappointed. Lights not working. Smelled of drains in shower roo.. hand prints over furniture. Poor cleaning.

6/10

Pleasant

23 Apr 2025

Verified traveler

Just stay somewhere better…

I’ve stayed in radisson red in Glasgow and was excited. This was dirty, uncared for and at breakfast the coffee machine wasn’t working. I felt like they tried. Just missed every mark.

Business

10/10

Exceptional

21 Apr 2025

Philip E

Brilliant staff

Good clean hotel with very helpful staff

Partner