Zedwell Greenwich

London, Cavatina Point, Harmony Place, 7
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100 reviews shown

6/10

Pleasant

13 Mar 2026

Jim

Arrived to find booking had been cancelled but staff very helpful and re-instated. Automated process to check in but staff on hand to help if needed. Room basic with just bed, ensuite shower/toilet, no windows, no storage apart from couple of hangong hooks for coats. No TV or kettle/coffee/tea. Bed was on step up from bathroom...managed to stub toes on step a few times. Bed low to floor. Power and light switch next to bed. Wi-Fi free and good. Room a lot cheaper than other hotels in vicinity so depends what you're looking for. Waitrose just across road. 10 minute walk into Greenwich centre, 20 minute walk from train station.188 bus passes hotel if you're heading to O2.

Self

2/10

Poor

09 Mar 2026

Saheed

Location is good enough

8/10

Excellent

08 Mar 2026

Ben

It was great. My only issue was the check-in. The staff member was fantastic (friendly and efficient etc) but the self-check-in thing took far too long - having to type in my email, address etc. Waste of my time when I just wanted to get checked in. Most other hotels don't ask for this info.

6/10

Pleasant

06 Mar 2026

Rocci

Need more pillows

Self

8/10

Excellent

05 Mar 2026

Jules

Lovely, clean Hotel with friendly, helpful staff. Great location, Bus 188 went straight to the O2 Academy from just across the road. I couldn't get the heating to work so it was a bit cold at night but that was probably user error! Could have done with a vending machine to get a drink late at night but overall a great stay and I would use it again.

Friends_and_family Friends

8/10

Excellent

02 Mar 2026

Scott

Quick check in with friendly staff to assist, room clean and functional. Good location for Greenwich and The O2. Vending machine prices shocking!!

Partner

10/10

Exceptional

26 Feb 2026

James

Compact but very clean and convenient.

Self

10/10

Exceptional

25 Feb 2026

Lorraine

Great

Friends_and_family Friends

6/10

Pleasant

17 Feb 2026

Johanna

I needed some hot water and was charged £4

Self

8/10

Excellent

15 Feb 2026

Jessica

Beverage dispenser was not cold at all

Partner

6/10

Pleasant

15 Feb 2026

Joanne

Room clean and good. Staff helpful. Could have done with a bigger duvet/2 single duvets on the double beds. I was cold as sharing the bed meant gaps round the duvet. No hooks or shelves in room/bathroom for towels etc

Friends_and_family Family

8/10

Excellent

22 Jan 2026

Mustafa

nice hotel. Staff were great and welcoming

Business Self

10/10

Exceptional

16 Jan 2026

Marcus

Hassle free, a zen space with no distractions

8/10

Excellent

17 Dec 2025

Donna

Beautiful room full pine Double bed with shower room But saw few hair on pillows bit disappointed.

Friends

2/10

Poor

17 Dec 2025

Kayleigh

Clean & comfortable room.

Downside was there were no

Friends_and_family Friends

2/10

Poor

17 Dec 2025

Amir

The hotel room didn't even have the basic kettle chair table bin didn’t understand the concept

Partner

8/10

Excellent

11 Dec 2025

Toby

Clean room, good location, very comfy bed, helpful staff. Would be improved by offering more than one pillow per guest and a bath Matt as the shower just sprays water over the floor and we had to use the hand towel to dry the floor.

Partner

10/10

Exceptional

07 Dec 2025

Bruno

Clean and in good location.
Good price and good bed.
But rooms are basic with no windows (as advertised; no surprise).

Partner

8/10

Excellent

03 Dec 2025

Charley

Very nice place in Greenwich about an hours walk from the 02. Went to watch radiohead 50 quid each for 4 of us in central London was pretty much ideal for 4 young people. Also quite close to the underground so could get back to Euston very easily too.

Friends_and_family Friends

6/10

Pleasant

02 Dec 2025

Gregory

The carpet was heavily stained, and the bed felt dirty, the linen was very low quality.

Business

10/10

Exceptional

23 Nov 2025

Keena

Clean and friendly hotel. We stayed in a minimalist cocoon room with quality finishes. The A/C worked efficiently and it was quiet. Just excellent for a good nights rest. We found the Dog & Bell pub nearby and absolutely loved it! I'd stay here again for sure. The bus from this location to the core (the Houses of Parliament, Borough Market etc) takes about 40 minutes depending on traffic.

Leisure Partner

6/10

Pleasant

22 Nov 2025

Jack

Clean but very basic.

Friends_and_family Friends

8/10

Excellent

20 Nov 2025

julio

Great location. Room was better then expected.

Self

8/10

Excellent

12 Nov 2025

Puchea

The staff was very nice and the room itself was clean but very stuffy due to lack of windows. They are saying its to help you sleep i just think its due to the plans being poor. Other than that its a nice place to stay at if you are here for a few days in a very calm area

Business_and_leisure Partner

6/10

Pleasant

11 Nov 2025

Kiran

Room was fine. The staff at the hotel were friendly but not very helpful, particularly with helping me adjust my booking in person, which resulted in me having to go through a third

8/10

Excellent

11 Nov 2025

Karen

Clean room, mattress is basically on the floor so hard to get in and out of bed. Staff amazing, very helpful

10/10

Exceptional

09 Nov 2025

Roberta

Beautiful room, calm atmosphere at reception. Great stay, will come again

Partner

10/10

Exceptional

30 Oct 2025

Amber

great

10/10

Exceptional

29 Oct 2025

Andrew

Peace and quiet ensured a good night’s sleep

10/10

Exceptional

28 Oct 2025

Akinseye

Excellent

Business

6/10

Pleasant

23 Oct 2025

sadhna

The duty manager was helpful when i had problems checking in and, the overall the communal spaces were clean and very presentable. However, i suffered greatly with dust allergies from the bedding. As soon as i moved away from the bed, i was better. I suspect that the mattress/bedding is not regularly deep cleaned, and having the bed next to the floor with no air circulating makes this even worse. Not much point staying in a place if you don't get proper sleep and need to work the next day.

Business

8/10

Excellent

17 Oct 2025

Angeline

Good place to stay

Business

10/10

Exceptional

04 Oct 2025

George

Very nice and modern. Small rooms perfect for a solo traveler. Comfortable beds and nice bathroom. No complaints. Only issue is distance to nearest underground tube. You have to take the DLR train to the nearest tube station. But Greenwich village station is a lovely little area with lots of shops and restaurants.

Leisure Self

4/10

Poor

25 Sep 2025

Michael

Yes I knew when I booed it would be basic but a mattress slight raised off the floor and that it???

No cup or glasses

Air on would not work so room stuffy as has no windows

Won’t be staying again

Business Self

4/10

Poor

22 Sep 2025

Dominic

Compared to Piccadilly and Tottenham Court Road, hotel room was grubby, no control on the lighting (all or nothing) horrible green light on all night long

Partner

10/10

Exceptional

20 Sep 2025

NAOMI

The apartment was just what we needed while staying in london. Super quiet , clean and handy location to transport and all the things in and around greenwich. It had a/c , comfy bed and super hot shower and completely sound proof so shut off from the outside world. Would stay here again.

Leisure Partner

2/10

Poor

11 Sep 2025

Showkat

Never Again

The accommodation lacked essential furnishings, including a cupboard, desk chair, and kettle, and the sleeping arrangement consisted of a mattress on the floor. Furthermore, the room was without windows.

Business

6/10

Pleasant

04 Sep 2025

Verified traveler

No desk, no rubbish bin, nothing in the room.

Friends_and_family Friends

10/10

Exceptional

22 Aug 2025

Phoebe

Extremely well priced. Clean room and absolutely loved the “cocoon” style. Amazing choice for a few nights, but may be a little small for more than that. Didn’t hear any noise and less than 10 minute walk from Greenwich Market. 10/10 would recommend

Leisure Partner

10/10

Exceptional

13 Aug 2025

James

The rooms are basic but this is by design. The rooms are based on good sleep, so no windows and lots of insulation. Don’t expect luxury but the place is clean and modern and comfy enough, the price for a hotel in London makes it worth a go, definitely recommended

Leisure Friends

8/10

Excellent

08 Aug 2025

Georgine

Overall experience was great, the staff are very friendly and the cocoons are a wonderful and restful experience if you enjoy minimalist style living. I would have preferred if a bench or some type of storage to place clothes in rooms was available rather then living in a luggage. Also if the reception area had water or tea free for guests would have been an added bonus.

Leisure Friends

8/10

Excellent

07 Aug 2025

Gabe

The property is really nice and was a very comfortable sleep. However the location is awful your right on a main road, the front entrance is outside and industrial state with spray paint and graphity everywhere and no lighting and the back exit is onto the main road - the closest train station is a 15 min walk away so if you got the train there would would potentially have to walk though and industrial state in the dark to get to the hotel it felt quite dangerous around the area

Leisure Partner

8/10

Excellent

07 Aug 2025

Kelly

Syed really
Helpful on check
In and out

6/10

Pleasant

31 Jul 2025

ely

I was an ok stay. Basic room with no window, tv, chairs or anything other than the bed, that is almost at floor level. The area is nice and has a bus stop close by that makes it easy to move around. It was an ok hotel just to crash for the night.

Partner

2/10

Poor

25 Jul 2025

Verified traveler

Terrible

Zedwell give you a cheap and soft mattress on the floor with scratchy bed linen. It is not designed for comfort, it is designed to maximise profit. The stay was crowned by not having any hot water in the morning shower.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Lewis

Great simple project

Business Self

10/10

Exceptional

22 Jul 2025

Pamela

Comfort

Very comfortable

Friends_and_family Friends

8/10

Excellent

22 Jul 2025

Jennifer UK

Surprised that they can provide the free luggage storage service and all the staffs are very helpful.

Leisure Family

2/10

Poor

20 Jul 2025

Laura

There is no tv in the room basic mattress on the floor very tiny no kettle actually nothing other than a bed an a shower hostels offer more facilities

Friends_and_family Friends

6/10

Pleasant

19 Jul 2025

Darren

It was ok

Self check-in, and programming room key yourself. Very small room with no window, with extremely low down bed. The A/C worked really well. But not much space to put any clothes and no where to sit down, except on the almost floor level bed.

But the room was suitable for sleeping. Just don't expect a chair/workspace.

Partner

10/10

Exceptional

17 Jul 2025

Ben

Staff were extremely helpful and friendly, Sam was great, everything a hotel should be. Would reccomend 👍

Leisure Partner

10/10

Exceptional

10 Jul 2025

Robert

Simple effective experience.

10/10

Exceptional

08 Jul 2025

Andrzej

It would be really good if the property would be fitted with TV

10/10

Exceptional

29 Jun 2025

Mayra

Quiet and restful sleep. Great to come back to and get rest since it’s very quaint and clutter free to ensure you get good sleep.

Leisure Self

8/10

Excellent

27 Jun 2025

Oliver

Good location and excellent value.

Business Self

10/10

Exceptional

23 Jun 2025

Robin

Very clean and flexible.

8/10

Excellent

22 Jun 2025

Roisin

The staff are very attentive and helpful. Expensive for such a small room and no amenities. Coffee is terrible from the lobhy machine. Water is £3.50. You can get a discount from the two local coffee shops if you stay at the hotel.

Leisure Partner

8/10

Excellent

22 Jun 2025

Adrian Nicolae

I appreciated the courtesy and the efficiency of the personnel but I deplored the lack of minimal conveniences such as a fridge in the room

10/10

Exceptional

22 Jun 2025

Ellen

Does what it says on the tin.

Simple and cost effective. Towels, shampoo and body wash provided but everything else needs to be brought with you. Read the reviews and you won’t be disappointed. Had a room with air con and it was a really quiet night. Supermarkets and a chemist close by and a lovely pub called the Duke. Easy walking distance to the station and Thames. Highly recommended.

Partner

2/10

Poor

19 Jun 2025

Adam

Claustrophobic, no window, no cups/glasses in room, noisy a/c.

Leisure Partner

6/10

Pleasant

19 Jun 2025

Claire

Room was fine, if overpriced for what you get. No hand towels for the bathroom, only bath towel and bath mat, plus poor water pressure in shower. Carpet had stains and marks on it and bed was over soft with flat pillows. Also weirdly the sheets didn’t seem to fully fit the length of the bed. It’s absolutely great as a budget option, but the price I paid for the dates I visited (booking well in advance) was way too high for the standard of the hotel. Unlikely to stay again, unless the room rate was much cheaper. Staff were friendly and went out of their way to help make check in easier as their systems were down at the time of arrival.

Leisure

6/10

Pleasant

16 Jun 2025

Samrah

Mixed experience. The staff were wonderful. I liked the minimalist cocoon concept of the hotel but the room, although clean, felt old & tired. There were only three hooks to hang clothes on. No hangers, which is tough for business travelers. The staff were able to dig up one hanger though, but clearly not enough for 5 days of meetings. Most importantly, no water fountain for you to fill up your water bottle, but you could buy overpriced drinks & water from the vending machine. Highly recommend installing a water filter / fountain for guests.

Business Self

10/10

Exceptional

12 Jun 2025

Nicola

This was exactly what I expected. Very basic, very clean, pleasant staff bed was comfortable, corridor outside our room was quiet. Perfect place to lay your head for the night and very good price. Would definitely return.

Partner

8/10

Excellent

07 Jun 2025

Luke

The hotel was nice, clean and well maintained. However it felt quite claustrophobic not having any windows and having a mattress on the floor wasn’t to my particular taste. Can’t fault the place but I think I would pay a little extra in the future for a more conventional hotel room.

Partner

8/10

Excellent

04 Jun 2025

Carmen

Really good location - room was adequate but a hairdryer would be a good idea to have in the room

Business Friends

8/10

Excellent

04 Jun 2025

Wendy

Great base for visitng O2 arena.
Hotel spotlessly clean and staff very friendly and eager to help.
Rooms basic but comfortable bed and spacious bathroom with good shower

Leisure Family

2/10

Poor

02 Jun 2025

Kayleigh

No room to move mattresses on floor and no tv or anywhere to put clothes.

Partner

2/10

Poor

31 May 2025

Gavin

Worst service level from hotels.com and the hotel. Booked by mistake over a month ago due to the hotels.com app forward dating as you load it up. Thought a month would be enough time to cancel it especially as I am such a decent customer. NOPE. Messaged and messaged the service and response was terrible. I was assured it was being sorted a month agao kept message and no replies on APP help section on hotels.com. Hotel itself never answered the phone with a month of trying myself. DISGUSTING £100 wasted.

Used hotels.com for over 20 years spend 00’s of thousands. This was the last time will ever use them again.

Business

6/10

Pleasant

30 May 2025

Carolyn

Limited in room facilities, no tv

10/10

Exceptional

29 May 2025

Karl

Simple clean quiet easy reasonably priced
Bare bones but good for sleeping.

Business

6/10

Pleasant

19 May 2025

Abass

The hotel is located in a very nice area. However, they don’t have Tv, refrigerator or microwave. It’s completely bared room with the mattress laying on the floor. They do have free WiFi, but nothing else.

Partner

10/10

Exceptional

19 May 2025

Jack

It was a nice stay overall

Leisure

6/10

Pleasant

17 May 2025

Amanda

Clean but basic

No windows and no kettle in the room so very basic

Business

4/10

Poor

11 May 2025

Tomas

No dining opportunities, lack of window. Bed was basically on the floor. Reminded me of camping in a forest

Leisure Self

6/10

Pleasant

01 May 2025

Nicholas

Okay-ish for one night

The concept is great for sleeping however there were a few things not to my liking:
Room 114
The paint on the walls had clearly been touched up in a very poor way marks throughout.
The bed is on the floor as described, however the dust on the floor was significant and when the bedding is touching the floor just made the room/bed not very clean.
The dimmer to alter the mood lighting meant that the lights kept flickering and buzzing - not good.
Checking in... Self service, however noone checking in were able to do it without the staff giving a code as none of our codes worked for the booking which added to frustrations.
£15 to store your bag for a couple of hours as running the London marathon - this was an excessive charge.

Self

2/10

Poor

27 Apr 2025

Verified traveler

Pretty poor

The room is tiny. No amenities or even a fridge as reception, no windows in our room which is literally a mattress on the floor
For the excessive cost on marathon weekend is was very disappointing.

Self

10/10

Exceptional

24 Apr 2025

Sam

Perfect place to crash!

I liked this place. Very modern and clean and a place to sleep which is cheap and very comfortable. I’d call it a hotel without any of the fuss, but with everything you need! Will stay again!

Self

4/10

Poor

17 Apr 2025

Aida

Don’t have any windows

Self

8/10

Excellent

14 Apr 2025

Thomas

Great place for an overnight stop. Quit and comfortable. Few facilities for a longer stay

Leisure Family

6/10

Pleasant

11 Apr 2025

XiaoMing

Room no windows, tables and chairs, not convenient

Leisure Family

10/10

Exceptional

08 Apr 2025

Dionne

Great welcome

The lady who greeted us on arrival and helped us with the self check in screen was very helpful, friendly and professional and greeted us warmly

Partner

6/10

Pleasant

08 Apr 2025

April

Really like the property however we was an hour early to check in, they advised it is £15 to check in each, when we asked could we leave our bags, they advised this is also £15 which seems a lot without advertising this

Leisure Partner

10/10

Exceptional

02 Apr 2025

Emma

Got a last minute twin room

Friends_and_family Family

4/10

Poor

30 Mar 2025

Verified traveler

Check in terrible, no check in code sent, tried to check in with email which I was then informed onscreen that it wasn’t a valid email address, staff then told me that it had been happening for a few days and I had to check in with someone else’s email and he would then change on system

Business Self

4/10

Poor

17 Mar 2025

Sophie

Wouldn't bother again.

Great location and good hotel from the interior and first impressions. I knew this was going to be basic but it was missing just the very basics which really ruined the experience. A small table or a chair would have been a good touch as you have nowhere to pack or unpack your case. There were 3 hooray for coats but couldn't use them as they didn't even stick far enough out from the wall. Bathroom is a joke, door doesn't shut and the shower stank and just made the whole bathroom leak because the shower curtain didn't fit. Also no hand towels or bath mat and a replacement of one town per day to share between two people. Not good. There was no kettle, no hairdryer, no sockets apart from next to the bed, literally zero amenities. Bed was super uncomfortable.

Friends_and_family Friends

8/10

Excellent

15 Mar 2025

Kenneth

Very very very small room.
But a very very very comfortable bed. For the price I’m really happy and would stay again. Could do with a table, hairdryer and chair though

Partner

8/10

Excellent

11 Mar 2025

Vinothkumar

Good

Business Self

4/10

Poor

09 Mar 2025

Alyssiah

Room was very small with no windows

Friends_and_family Friends

8/10

Excellent

08 Mar 2025

Verified traveler

It’s in the name

I stayed for 1 night to get some rest after lacking proper sleep for a while, and it was worth every penny. I over looked the name of the hotel but by the end of my stay I understood 😂

Self

8/10

Excellent

27 Feb 2025

Joe

Good location for Greenwich!

Good location for Greenwich and the 02 a short bus/uber ride away. Friendly check in and clean hotel. We didn't have a window in our room - this wasn't a problem but my friends felt a little claustrophobic. Nice and straight forward and shower was decent.

Friends_and_family Friends

4/10

Poor

16 Feb 2025

Verified traveler

Claustrophobic cell disguised as modernism

The rooms felt extremely claustrophobic, given the size and lack of windows. The lighting is awful in both bathroom and room, so getting in ready there was not an option. The combination of windowless rooms, dark decor and bad lighting produced a disorienting feeling overall. Strange water sounds at night woke us up, I imagine in the pipes above the room. Most staff were friendly and helpful, both at check out and a little during our stay, however, the self check-in and general unstaffedness of the hotel left us with an uncomfortable feeling. After our first night at Zedwell Greenwich, we left the room without the sign for the door, so we expected it to be cleaned. However, it was not cleaned and only 1 out of 4 towels were replaced. None of the dirty towels were taken, remaining in the shower. The bed was not made. The second night, we asked for an extra duvet as a thin duvet for two people in February is just not enough. Since housekeeping were not in at the time, we were not able to get another duvet, although the staff member did offer to help us with the heating settings. It’s safe to say that we will not be staying at a Zedwell hotel again.

Partner

8/10

Excellent

14 Feb 2025

Emma

Good place to rest one night

Great room 2 double beds shared as 3 friends in area attending event at 02

Not a particularly warm welcome but was clean

A couple of drinking water glasses would been useful

Steps to upper bed felt dangerous but manageable

Good lighting

Friends_and_family Friends

8/10

Excellent

14 Feb 2025

Joas

Spartan Room

The room is comfortable but quite spartan, with no TV or desk, just a Japanese-style bed. The air conditioning did not work properly; although set to 24 degrees, the room remained cold. During my two-day stay, the maid did not clean the room but only left extra towels on the bed. The carpet did not seem clean and definitely needs washing. The hotel's website claims that booking directly with them is cheaper, but this is not true; even with a 10% discount, it's still more economical to book through Hotels.com

Business

8/10

Excellent

02 Feb 2025

Verified traveler

Clean and simple

Clean and simple. Nice decoration and service from staff.

Self

10/10

Exceptional

28 Jan 2025

Michelle

Minimalist hotel however, clean and the beds were very comfy. Ideal location to the Cutty Sark and the O2. Staff were very helpful. The only small criticism was there was no hairdryer.

Leisure Family

2/10

Poor

26 Jan 2025

Verified traveler

No window and just a mattress on the floor

This was truly awful. There was no bed or window in the room. Literally just a mattress on the floor with 2 pillows and a duvet. I didn't think such a things was possible in a place that called itself a 'hotel'. The mattress cover under the sheet had bloodstains on it. There was no furniture or decor. No chairs. We are both over 60 and getting on and off the mattress on the floor was difficult for us. It was like staying in a coffin or lift for the night. There was an ensuite with a loo and shower and towels but nothing else.

Partner

4/10

Poor

23 Jan 2025

Nick

Reception phone didn’t work, they couldn’t find my booking x 2. Check in is a pain need codes. No tv in room
Wouldn’t stay again

Business

10/10

Exceptional

20 Jan 2025

Verified traveler

Easy and simple stay.

Friends_and_family Family

2/10

Poor

22 Dec 2024

Verified traveler

Very strange as every single room has no windows

Very strange as every single room has no windows and no natural light, no shelves or surfaces to use, just mattresses on the floor almost wall to wall, very strange.

Friends_and_family Family

8/10

Excellent

15 Dec 2024

Victoria

I like the area and the staff were very helpful. However the rooms felt a bit bare…no desk or chair, which made it hard to work and no drinking facilities (reception had a vending machine) but not a cup of any kind in the room. These things would be helpful.

Business Self