Name: Staycity Aparthotel Greenwich High Road
Address: Greenwich High, 65, London, SE10 9QJ, GB

4/10

Poor

06 Jul 2026

LORRAINE

I always have a great stay here but on this occasion I was very disappointed. The room was small. The hall ways smelt like stale sweat. Remote control for TV was intermittent, had to cast the England game from my phone. No balcony, had to wait nearly 30 mins before getting my room when check is from 3pm you expect your room to be ready :)

Family

8/10

Excellent

05 Jul 2026

Douglas

Fairly cheap and cheerful!
Close to DLR and within walking distance of all attractions in Greenwich!

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Holly

staff here were helpful throughout our stay, holding our bags in a storage room for a few hours after our check in, and for the time after our check out while we waited for our train, fully stocked clean kitchen with complimentary coffee and tea, comfortable beds, and a tv you could control through your phone, i would definitely stay at staycity again, i had a really great experience with this hotel, everything about it gets five stars, the cleanliness, the staff, the general look of the rooms!!! was a lovely hotel and so worth the price

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

Tracey

Close to Greenwich train station and DLR.
1 bedroom apartment well equipped and use of guest laundry in basement was great. Helpful front desk too.

Partner

4/10

Poor

21 Jun 2026

Becky

Room smelt musty and the bed wasn't setup, so had to get it all out and then it hadn't been cleaned.

Family_with_children

8/10

Excellent

14 Jun 2026

Hugin

Good enough

Family_with_children

10/10

Exceptional

09 Jun 2026

Joana

Comfortable, clean and safe!

Friends_and_family Friends

10/10

Exceptional

20 May 2026

Emily

No complaints

Self

8/10

Excellent

18 May 2026

Shona

The air conditioning wasn’t working and we couldn’t open a window. The room was very hot and we did have trouble sleeping. I reported it to reception and they gave us a fan on the last night of our stay

Friends

8/10

Excellent

10 May 2026

Sheila

Staff were helpful. There was some miscommunication regarding parking. Trying to get in and out of the parking garage was a bit of a challenge as well.

Having laundry, there was really helpful! You download an app and pay through your phone. No coins required!

We did have a challenge with the handheld shower, staying up, so had to tie it ourselves.

Also check that your door closes properly. When I have checked mine, it burst open without issue. So the maintenance person came and tightened it up for us.

The fridge also had some issues with dripping water and then freezing on top of our egg carton. When I told the staff at checkout, they were very grateful for the feedback.
Overall, for the price and location, I feel it was good for us. We were out and about most days, so was handy to have a place to crash at night.

Family

8/10

Excellent

29 Apr 2026

angela

Our room must have been near the water tank (323) as there was constant noise from the water pipes. Could have done with a sieve/colander too. Bathroom and bedroom were excellent though and reception staff were superb.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Maxine

Excellent. Comfy bed, great shower, very clean and the kitchenette was well equipped. I’d definitely stay there again.

Partner

6/10

Pleasant

22 Feb 2026

Temitope

Just ok

6/10

Pleasant

07 Feb 2026

habibatu

Well d room was in good condition,love d fact dat d kitchen was organised,bt dey need to improve on clening,i stay dere for 6 night,n dey did nt clean d rooms at all,which i did nt find funny

10/10

Exceptional

02 Feb 2026

Akeem

The was clean and spotless.
Staff were courteous.
Good location.

8/10

Excellent

26 Jan 2026

Marion

Clean room , dishwasher in kitchenette, great rainfall shower, plenty kitchen ware , big cups , full size fridge with freezer section , crisp bed linen, staff friendly and quick response , lovely view from window at front of building , only downside was hard mattress ! Handy for both stations Deptford Bridge and Greenwich

10/10

Exceptional

21 Jan 2026

RICHARD

Good location for access to Greenwich town centre and transportation.

10/10

Exceptional

29 Nov 2025

Andrzej

I had a pleasant stay. Apartment have everything what you need for comfortable stay and it’s close to Greenwich

10/10

Exceptional

17 Nov 2025

Mickaël

All good

Leisure Family_with_children

8/10

Excellent

12 Oct 2025

Sandip

Helpful staff member.

Leisure Self

10/10

Exceptional

27 Sep 2025

Chloe

We had a lovely stay on the night of a concert at the o2. Was easy to get to via public transport and ubers. Shop, cafe and restaurant opposite and next to hotel. Staff were lovely and friendly too!

Leisure Friends

8/10

Excellent

21 Sep 2025

KERRY ANN

It was a very interesting surrounding

10/10

Exceptional

08 Sep 2025

Robert

Enjoyed the short stay. Was convenient for our tour group meet-up.

Leisure Partner

10/10

Exceptional

08 Sep 2025

Robert

Property was safe and very modern

Leisure Partner

6/10

Pleasant

09 Aug 2025

Samuel

Room was nice, well equipped and located well. However it wasn't ready on arrival, despite paying for early check in and turning up after 3pm (usual check in time).
The air con was centrally managed and couldn't be changed, no windows could be opened which meant the room was incredibly warm and stuffy. We did ask if it could be changed and was apparently as low as it could be.

Leisure Friends

10/10

Exceptional

29 Jun 2025

Stephen

Wonderful place to stay in London

This hotel sits right by two major bus stops that will get you into London with ease. Our room faced the street and still was soundproof. The room comes with central AC which was a blessing during their hot wave. Theres restaurants nearby and a grocery store within walking distance. We would definitely stay here again. Its also very close to a tube station.

Partner

4/10

Poor

29 Jun 2025

Maria

We were disappointed with our stay at this hotel in London during our Europe trip. The location, while not as central as expected in Greenwich, was quieter. However, the room was uncomfortably hot, and despite notifying reception, they were unable to resolve the issue. We requested a different room, but none were available. The staff advised that they needed managers approval to give us fans and they took a long time to approve only one extra fan, which did not sufficiently cool the room. The room layout was also inconvenient, as the sofa bed could not be opened fully due to a diningtable blocking it. We moved the table towards the side, but that blocked the kitchen and the exit from the room. In other words, there was nowhere to put the table and open the sofa bed at the same time. The room is not suitable for four people as advertised. The reception staff were sympathetic but unable to address the issues effectively. Additionally, we discovered mold on the sheets in the morning, which was immediatelyreported but not directly addressed by the manager. The compensation offered was 20% off a future stay, but we have no intention of returning.

6/10

Pleasant

28 Jun 2025

Verified traveler

Unpleasant

Our stay was not comfortable at all, it was very hot in the apartment on the second floor.
The air-conditioning was set to a temperature of 19 degrees.
Only one of two windows can be opened slightly.
I reported this issue from day one and they can't be bothered to send maintenence person, i can down to meet the man at the reception yesterday afternoon and he said the AC should be working but nothing was done to help.
Shameful experience for the huge price we paid.

Business Partner

10/10

Exceptional

17 Jun 2025

Robert

Modern hotel

Leisure Partner

8/10

Excellent

01 Jun 2025

Fiona

Hotel was ok, the location was great but check in wasn’t the best. Staff member on reception didn’t update us and the 25 minutes they said it would take for the room to be ready turned into 40 minutes. Not ideal as check in was 3 and we were on time. Got into the room and there were stains on the sofa which wasn’t ideal. It also was advertised as a double sofa bed but was two singles. The bed was very firm and the pillows weren’t the best but it’s a hotel at the end of the day and it’s never great. Other than that the stay was ok.

Friends_and_family Friends

8/10

Excellent

27 May 2025

Sharon

Trip to London

Great location, very comfortable room

Friends_and_family Family

10/10

Exceptional

25 May 2025

James

Staff were fantastic and very helpful

Business

6/10

Pleasant

15 May 2025

Verified traveler

Nice place, but.....

The on line check in wouldn't work, so I had to check in on arrival. The staff member didn't ask for payment when I checked in and I later found out that he should have. Instead of contacting me, the manager chose to deactivate my room and lock me out of the hotel. Given that I could have returned to the hotel after the reception had closed and been unable to get in, I find this inexcusable and feel it reflects badly.

Self

6/10

Pleasant

28 Apr 2025

Rachel

Great staff and location - property needs work

Absolutely amazing front desk team who were lovely.

Location is fantastic and rooms are well proportioned and sized.

However few things - bleach used to clean bathroom is pungent and remained strong whole visit. Rooms aren't soundproofed as advertised- can hear outside / neighbour's. Stains on bedspread cover and didn't fit the bedspread properly- which also had a zip down the middle (to make double into two singles) which digs in at night.

Self

8/10

Excellent

22 Apr 2025

Olesia

Overall, a very nice place. The staff were very friendly. Good location, a short walk to the tube station, several cafes and supermarkets nearby, and a nice part of town. The room was clean and quite big for London, and had an iron, which is always nice. Also laundry downstairs was a huge positive.
However, the mattress in the room was quite old and had some springs poking out. Also, didn't find any dishwasher pods, and the microwave had a bit of an unpleasant smell.

Leisure Partner

10/10

Exceptional

06 Apr 2025

Brianna

I loved the fact that there was a kitchen and all kitchen necessities, so our first night in we made a meal at the hotel. Loved it!

Leisure Partner

8/10

Excellent

05 Apr 2025

Mark

Decent place to stay. Asked for two singles but got a double.

8/10

Excellent

23 Mar 2025

Crystal

This is an excellent place for a short term stay. The glass of prosecco on arrival was a nice touch. Very friendly staff

Leisure Partner

10/10

Exceptional

15 Mar 2025

David

Hotel room is pleasant and a decent size. Noise isn't too bad for a London hotel, and the local transport options are good (especially if you're going to the O2). Also, even though I arrived quite a bit before check in started, they had a room available for me.

Leisure Self

6/10

Pleasant

26 Feb 2025

Steven

Good

8/10

Excellent

20 Feb 2025

ROBIN

ok, window would not open, heating control would not work

Self

8/10

Excellent

17 Feb 2025

S

Clean room

We were given an accessibility room , although we hadn’t requested this. The room was comfortable but the bathroom was a wet room and the shower drain away was blocked. There was a permanent green light on throughout the night in the room which was annoying . Could have done without the male member of staff just letting himself into our room without knocking this morning. Thankfully we were dressed !

Partner

10/10

Exceptional

13 Feb 2025

Verified traveler

Great stay

Great stay in studio room.Very clean and kitchenette had good range of utensils.Staff were friendly and very helpful.Would stay again next time we are in Greenwich.

Friends_and_family Family

10/10

Exceptional

10 Feb 2025

Jay

Convenient location, nice room and helpful staff

From start to finish the staff and communication were great, the check in details were helpful and was where I could book parking. The whatsapp chat to get the parking details were quick and informative. The room was nice although we had an issue with one of the windows that didn't close fully but the reception staff were easy to reach and helpful. Using the Whatsapp chat again we were able to request late check out on the morning effortlessly. The carpark is very handy although worth noting there is a short walk to the hotel. Make sure you get the car park details from them before you park!

Partner

10/10

Exceptional

04 Feb 2025

dong

Very good staff

10/10

Exceptional

28 Jan 2025

Billie

Was very clean. Friendly and helpful staff. Would recommend and definitely stay again. Also in great location for transport links and cafe opposite is delicious.

Leisure Friends

10/10

Exceptional

17 Jan 2025

Mary

Superb staffs and excellent location

I can’t give the hotel enough star. I really enjoyed my stay

Friends_and_family Friends

8/10

Excellent

11 Jan 2025

Debra Tucker

Water ran off the windows.. but great people and beautiful room. Thanks for a great stay

Leisure Family

10/10

Exceptional

05 Jan 2025

Delano

Everything was marvellous about my stay nothing more i can say

10/10

Exceptional

21 Dec 2024

Oludele

Lovely stay

4/10

Poor

28 Nov 2024

Cansen

The staff were very helpful and friendly. Unfortunately everything in the apartment kitchenette area was dirty (cutlery and crockery). The hotel is on a busy main road in quite rough area it seems, we thought we were more in Greenwich but seemingly this is more in Deptford. First night there were several sirens passing and they all seemed to stop at an incident no more than 100 metres down the road. Not sure what had happened but a bit discerning with 5 or more police cars/vans with blues on.

Not to do with the property but well worth thinking about. Loved the Turkish restaurant next door to the hotel though, great spot!

Business Partner

8/10

Excellent

25 Nov 2024

Vanessa

Conveniently located close to public transport. Clean rooms

Leisure Friends

10/10

Exceptional

22 Nov 2024

Lester

Well equipped rooms

Well equipped rooms

Business

10/10

Exceptional

17 Nov 2024

Conrad

Property was well cleaned. Good amenities close by. Good transport links by bus and train

Leisure Partner

10/10

Exceptional

10 Nov 2024

Karla

Great employees, close train transportation, grocery store nearby. Great place to stay and easy to get to downtown London.

Leisure Family

8/10

Excellent

04 Nov 2024

Haminatu

Basic needs met

Leisure Partner

8/10

Excellent

11 Oct 2024

Michelle

Great stay

We had a great stay. Good value for money, clean and comfy. There were complimentary snacks and drinks in our apartment on arrival which was a lovely touch after a long journey. Our only criticism is that instructions for parking could be better like being provided with the code for the doors prior to arrival.

Partner

6/10

Pleasant

07 Oct 2024

Victoria

The rooms are in a good location and it’s ok. Staff were friendly. The room itself unfortunately smelt of smoke when we arrived and we were unable to open the windows, plus the bathroom sink had toothpaste stains on the tap and the toilet roll holder was faulty, so the paper kept falling off. I’d rate it as average for the price, but the standard of cleanliness could be improved.

Leisure Friends

10/10

Exceptional

06 Oct 2024

Des

No coffee maker

Very clean and comfy. No coffee maker in room and we had a room for disabled persons so everything very low. Husband 6’4” found 3’ bathroom sink a little annoying. Had to check out early to get our tour so coffee in room would have been nice.

Partner

10/10

Exceptional

19 Aug 2024

Shaniqua

Loved it!

Prosecco on an arrival, very helpful and friendly staff. Easy to access parking and price was so reasonable for a two day stay. Room was perfect and we had snacks and a cute note left waiting for us.

Friends_and_family Friends

8/10

Excellent

25 Jul 2024

Jarrod

I stayed for 2 nights whilst attending meetings close by. Easy access from Greenwich station which is a 5-min walk.

Positives:

Rooms are relatively clean and spacious. Check in was quick.
The room had coffee and tea and a small kitchen (that I didn’t use).
The nightly rate was fair and offered very good value for what you get.
Close to Greenwich park, Cutty Sark (one stop away)

Negatives:

Very strong smell of disinfectant in lifts and hallways
Bed was uncomfortable for me
Shower had low flow (wasn’t awful but I prefer a power shower)

A good option if you need to be close to Greenwich area but it’s quite far from Canary Wharf or Central London.

4/5 stars for me :)

Business_and_leisure Self

10/10

Exceptional

01 Jul 2024

American

The Ga bulldogs.

Small apartment room but it was clean and accomodated the three of us confortably. The bathroom was clean and cozy.
The guy at reception was friendly and collaborative.
As a plus, there is a convenience store across the street that was well stocked with travelers supplies.

8/10

Excellent

23 Jun 2024

Anthony

A Delightful Stay

My recent stay at Staycity Aparthotel in Greenwich was a thoroughly enjoyable experience, especially given its convenient location near the O2 Arena. From the moment we arrived, the staff set a warm and welcoming tone. They were helpful, polite, and friendly, even offering us complimentary bubbles upon check-in, which was a lovely touch.

Our room was immaculate and well-equipped with everything needed for a few nights away. We were pleasantly surprised to find a personalised welcome card and a basket of goodies waiting for us, which made us feel special and appreciated as guests.

The aparthotel itself is well-maintained, and the amenities provided in the room ensured a comfortable and hassle-free stay. The proximity to the O2 Arena made it a perfect choice for our visit, offering a convenient base for our activities.

The only downside to our stay, and the reason for a 4-star rating instead of 5, was the comfort of the pillows. They were not as comfortable as we would have liked, which slightly detracted from an otherwise perfect experience.

Overall, I would highly recommend Staycity Aparthotel Greenwich for its excellent location, friendly staff, and thoughtful touches. With a slight improvement in the bedding, it could easily become a 5-star destination.

Partner

10/10

Exceptional

20 Jun 2024

Xiomara Jeorgina

Everything was excellent and clean

Leisure Family

10/10

Exceptional

14 Jun 2024

Suzan

Clean & New

Leisure Family

6/10

Pleasant

08 Jun 2024

Daniel

AC not functioning properly

Leisure Self

6/10

Pleasant

29 May 2024

Lilly

Für 4 Personen war die Unterkunft sehr eng . Die Küche war sehr fettig und es roch im Zimmer immer nach alten Bratfett.
Etwas laut da es direkt an der Straße ist wenn man das Fenster geöffnet hat .

10/10

Exceptional

22 May 2024

Laura

Highly recommend

Lovely room, clean and well equipped. Reception staff very helpful. Comfy bed. The only improvement would be a handheld shower attachment as you cant wash properly with just an overhead rainfall shower on the ceiling. Other than that, lovely stay

Partner

4/10

Poor

22 May 2024

Verified traveler

Rooms were quite warm and AC doesn't go low. Bed was quite uncomfortable.

8/10

Excellent

16 May 2024

Shelley

We woke up sweating the first night. The staff told us management just changed the A/C to go off every 4 hours. So you cannot sleep through the night with air conditioning. Otherwise the room and hotel were great.

10/10

Exceptional

14 Mar 2024

Alysha

Polite staff and a clean apartment

Leisure Partner

10/10

Exceptional

24 Feb 2024

Simone

Great facilities and easy for walking to Greenwich Observatory.

Leisure Partner

10/10

Exceptional

19 Feb 2024

India

Great location and very clean and safe! Would stay here again.

Leisure Self

8/10

Excellent

30 Dec 2023

Alexander

It was going good. But our door kept malfunctioning, we got locked out of our room 4 times during the stay. With one time we were waiting in the lobby with our dinner for over an hour.
On top of that the hotel was uncomfortably hot at night without any heater on, we had to keep the patio door open. Which have balconies easily accessible from the one next to it, so we didnt feel the safest while doing that.

Partner

10/10

Exceptional

18 Dec 2023

Tamanna

Staff very helpful

Leisure Family

10/10

Exceptional

09 Dec 2023

Abdul

Felt like home

Leisure Partner

8/10

Excellent

18 Nov 2023

abayomi

The property was very good, but, however, I couldn't sleep very well and this was because I was itching through the night. The bedsheet seems to be harbouring some microorganisms. Apart from the itchiness, unable to operate the TV.

Leisure Partner

10/10

Exceptional

17 Nov 2023

Abdurraouf

I like it

10/10

Exceptional

05 Nov 2023

Tanaka

There was a towel which had a little stain on it

Business_and_leisure Partner

8/10

Excellent

02 Nov 2023

Tanaka

It was a great stay.

Business_and_leisure Family

6/10

Pleasant

24 Oct 2023

Nicholas

We chose an Aparthotel after an awesome stay in one in Glasgow. Unfortunately, this one was a bit disappointing. We arrived on time for check-in, but were told the room wouldn’t be ready for another 15 minutes. To use up the time we went out for something to eat and came back 40 minutes later, to be told the same thing again. This time we waited in the foyer, and it was indeed a 15 minute wait this time. However, it had been an hour since our intended check-in time. The room we stayed in had clearly only just been cleaned, but I did notice a few hairs in the bathroom which was a little off-putting. The kitchen facilities were good and the main reason we stayed in an Aparthotel again - it’s certainly handy to be able to cook bacon and eggs in the morning rather than rush out. The noise of traffic from the window was quite loud due to the location but can’t be helped. With the windows closed it wasn’t bad. Overall, a decent stay, but could do with some minor improvements.

Leisure Partner

10/10

Exceptional

12 Oct 2023

Ludger

Holiday 2023

Friendly staff and ammenities (laundry facilities).

Partner

10/10

Exceptional

13 Aug 2023

Loretta

Value for money stay

We spent 6 days and enjoyed everyday. We were close to DLR, Bus and Rail services. Local shops wee easy to get to and had everything we needed. The room was spacious compared to others we stayed in in London. The kitchenette was also a bonus. Thank you for a great stay.

Friends_and_family Family

10/10

Exceptional

07 Jun 2023

Rachel

It takes about 30 minutes to get to Tower of London area but public transportation is really easy to use. And it is nice to have a quiet place to end up after the crowds of the main tourist attractions.
We got a triple in case one of us needed a separate bed and it was fine for 2 people but would have been really crowded and uncomfortable with 3 people. The kitchen is not really workable for cooking it was great to have milk for coffee and hot water etc. Shower was nice. Mattress was kind of hard but fine.
I would go back.

Leisure Partner

8/10

Excellent

25 Apr 2023

Mark

Nice and quiet. Helpful staff. You've done well to fir that little kitchenette area in!
Duvet and duvet cover weren't the same size, didn't fit properly so a bit like the Princess And The Pea it did feel a little awkward.
On the whole though, nice and quiet place to stay.

Leisure Partner

10/10

Exceptional

12 Apr 2023

Sara

A great stay and location for the Star Wars Celebration event at the Excel. Room was perfect for our needs, 2 single beds and sofa bed. (The only criticism was the pull out single sofa bed wasn't very comfy). Would certainly stay again.

Leisure Family

10/10

Exceptional

24 Mar 2023

Ashley

Great stay, definitely will choose Staycity again.

Business

6/10

Pleasant

11 Mar 2023

Yifan

Facility is not great

Dishwasher doesn’t work. I spent extra money on wash machine and tumble dryer as some of them do not work properly. Reception didn’t refund me this small money.

Friends_and_family Family

10/10

Exceptional

13 Oct 2022

Jon

Great hotel

Great hotel, great location, friendly staff.

Business

8/10

Excellent

20 Sep 2022

Verified traveler

Ok stay

Nice stay room clean and tidy. Didn't like the fact that no comfortable chairs were available and small table. A bit like sitting in a cafe which is not ideal if spending time in room. Also don't like laminate flooring in rooms. But as said all was clean and tidy plus excellent shower

Partner

8/10

Excellent

12 Sep 2022

Verified traveler

Nice place

Good stay comfy bed room a bit 'tight' but enjoyed the large bed.

Friends_and_family Family

8/10

Excellent

18 Aug 2022

Siamak

Good location with decent dining options nearby and a few grocery markets. Located right on the border of Deptford and Greenwich and 5 min walk to 2 train stations each way giving us easy access to all the London attractions (30-45 min). Greenwich itself had a few attractions which was a great option for those days that we didn’t feel like going far. 15 min walk to the Greenwich pier which lets you get on a Thames boat cruise to the city center. The hotel itself is clean and comfortable with exceptionally friendly staff (Sebastian). The building is new and the room was clean and comfortable, although it could have been a bit more spacious and used a bit more upkeep and maintenance (problem fridge), however it met our needs.

Leisure Family

8/10

Excellent

31 Jul 2022

MILAGROS

Shoutout to Sebastian, their front desk employee who was there when we checked in. Very helpful and attentive young man. An asset to Staycity.
The rest we encountered needs training in Customer service. Nary a smile or greeting when you see them. Looks like they swallowed a sour lemon .
Other than that, our stay went well although the AC was not as cool as we would like (considering the heat wave in London).Room was clean and suit our needs. Highly recommended.

Leisure Partner

10/10

Exceptional

24 Jun 2022

Deirdre

The staff were very pleasant and helpful.

Leisure Partner

8/10

Excellent

20 Jun 2022

Nick

Covenient to train station.

Partner

10/10

Exceptional

01 Jun 2022

Mudiaga

It was a perfect location, the room was convenient and the staff was very nice and friendly. The room is as it is on their websites.

Leisure Partner

8/10

Excellent

30 May 2022

Verified traveler

Friendly staff, very good shower but didn’t use many of facilities in apartment as out most of the day

Partner

6/10

Pleasant

17 Feb 2022

Verified traveler

Weekend away for 70th birthday

Restaurant below was being refurbished and worked until nearly 1am keeping us awake
Parking permits were paid for but wrong dates issued on them , hoping not to get a fine !! Reception staff very polite and welcoming

Friends_and_family Family

10/10

Exceptional

02 Feb 2022

karen

Excellent accommodation

Lovely helpful staff on arrival, clean and comfortable room with kitchenette. We will be back soon

Partner

10/10

Exceptional

26 Jan 2022

Teresa