Zedwell Greenwich

4/10

Poor

24 Jul 2026

Kim

The rooms are beyond minimalistic. Mattress on the floor. Frosted glass bathroom door. No door knob but a hole where the knob should be

Friends

10/10

Exceptional

20 Jul 2026

Marianne

N/a

Family

6/10

Pleasant

19 Jul 2026

Caroline

Clean room although carpet could go with replacing. No basics like a cup, spoon or kettle which seems so basic I didn’t check. Just a bed and bathroom but functional for one night and well connected

Self

4/10

Poor

16 Jul 2026

Siobhan

Went to reception to ask where I could get a glass of water (no bottles in room) and was told to drink the tap water in the bathroom. No cups provided in room to do this. Asked to borrow an iron and had to pay a £10 deposit to bring it to the room. Room was not clean. Removed socks to walk on wooden floor around bed and immediately had dirt stick to the soles of my feet.

Partner

8/10

Excellent

13 Jul 2026

Abigail

Really great stay for a cheap, clean, upmarket alternative to a hostel.
Lovely clean design rooms and excellent A/C (very important in the latest heatwaves!).
The only thing to say is that you shouldn’t stay here if you have any mobility concerns or can’t get up and down off the floor easily, as there are no chairs in the rooms, only near-floor mattresses/beds.
I really think the rooms would really benefit from a minimalist shelf or desk and stools to put items on/perch on, as it made the room a bit un functional and prone to mess (we had a twin room). This is the main reason why I’ve only given 4 star, not 5.

Friends_and_family Friends

8/10

Excellent

10 Jul 2026

Dennis James

Clean, decent room
Had some problems with water interruption and also electricity partially not working

Partner

4/10

Poor

04 Jul 2026

James

Water stopped working in the morning.
No windows in rooms.
Room was hot. The air con not cold.

Friends

4/10

Poor

02 Jul 2026

Vusisizwe

Wow. A disappointment of a room - bed on the floor, no TV or any other amenity in the room.
Room too small even for one person. Had to rent an iron.

10/10

Exceptional

29 Jun 2026

Lara

.

Friends

6/10

Pleasant

27 Jun 2026

David

Pros: good price for the location; good air conditioning; quiet room and helpful staff.

Cons: the room was quite small with no window or furniture; the mattress was a bit soft; the room was clean but the carpet was stained. Overall the place is a bit soulless.

We would consider staying here again due to the lack of local alternatives. It's not awful, just not great.

Partner

10/10

Exceptional

25 Jun 2026

Lucy

Simple and functional but very clean and quiet. Aircon worked really well thankfully. In a convenient location for the DLR too.

Self

8/10

Excellent

20 Jun 2026

Raul

Well clean room, comfortable bed and the staff were friendly and helpful.

Self

8/10

Excellent

18 Jun 2026

Omobolanle

Clean, air conditioned but only the bare essee

6/10

Pleasant

10 Jun 2026

Vincent

Value for money, but very basic: no chair, no hangers, no tv and no window! No lip on the shower floor to stop water spilling over the bathroom floor. Also, with the lights off there was a very noticeable greenish glow from the ceiling ventilation grill. Very convenient for Greenwich and easy striking distance of central London, though.

Self

6/10

Pleasant

08 Jun 2026

Brendan

Basically a cabin with a mattress on the floor. No desk, chair, tv or tea making facilities. But it was cheap and for us a good location. Bathroom clean and towels changed daily, make your own bed however. We left at 9am and returned at 10pm , spending our day sightseeing. So all in all good value for money if all you need is a bed and a shower near Greenwich.

Partner

6/10

Pleasant

05 Jun 2026

Frankie

The hotel generally was very clean and decorated nicely.
The room was absolutely tiny, there was no other furniture in the room except a bed so everything had to go on the floor. We did go for the cheapest room and there is no window, even the windows at the end of the corridor were frosted.
The shower was good. The bed was okay comfort wise. The room was very dark which was fine for one night and we were more able to lie in!
The check in desk was a self check in, there was one member of staff floating around the lobby. As I'd booked through a third party website I didn't have the code I needed to check in so had to ask for assistance so was glad she was around.
You have to pay for any extras including early check in, late check out and a refundable deposit to use the iron (which you'd need to use in the corridor due to the size of the room. The iron was really grubby and stained my partner's shirt, we told the staff who gave us another iron which was also grubby so we had to clean the iron as much as we could first. The staff member was not very helpful.
Realistically you could only stay in that room for one or two nights due to the size.

Partner

4/10

Poor

04 Jun 2026

Desiree

I was very disappointed in my stay at the Zedwell. Having booked a twin room 8 months ago for an event, I was shocked that the system automatically placed me in a double at ceck-in. When we questioned the staff, they said they didn't have any twins available but could offer us a bigger room and share a bed - it's ridiculous to rely so much on a computer system and not check manually. Me and my friend were particularly annoyed as we met other people who had booked a twin a few days ago and managed to get one. Sharing wasn't a problem for me and my friend, but not ideal and not what we paid for. The \"bigger room\" was the same size and the bed was little more than a double in size.

Be aware that the room is beyond basic for the price you are paying. The glass door to the bathroom may be aesthetically pleasing but offers little privacy. There was literally just a bed and a mirror in the room we ended up in, three hooks for coats that are too close to the wall to really use, that's it. No storage space, bin, chair, tea and coffee making facilities.

Here are vending machines in the lobby and are horrendously priced - £3.50 for water or crisps, £4.50 for a capri-sun. You may have a captive audience but these prices are unreal considering there is no free water offered to guests or tea making items in the rooms.

Friends

8/10

Excellent

24 May 2026

Monesha

Clean room great air con

Self

8/10

Excellent

19 May 2026

Iyad

Nothing to particular

8/10

Excellent

16 May 2026

Keith

Minimalistic but very good value

Self

10/10

Exceptional

16 May 2026

Thomas

Good for overnight stays!

10/10

Exceptional

15 May 2026

Sarah

Great little stay if attending an O2 gig. The room is comfortable, quiet.

Partner

2/10

Poor

03 May 2026

Sujeeth

Not a great place for family. PERIOD!

6/10

Pleasant

30 Apr 2026

john

Poor shower curtain, whole floor in bathroom was soaked

8/10

Excellent

28 Apr 2026

Richard

Clean, comfortable but basic, no coffee and tea facilitiesz it’s just a mattress in a room with an en-suite. No frill stay really

Self

6/10

Pleasant

27 Apr 2026

Joanna

We were on a ground floor room with no windows. Just a bed, no storage that I noticed. What you need if the room is just for sleeping

Partner

8/10

Excellent

27 Apr 2026

Raymond

People who book this type of hotel must note. It has no windows à bit claustrophobic the corridors are painted a dark colour which doesn't help,l overheard people say it was like a prison block.it served à purpose for 1 nights stay.

10/10

Exceptional

25 Apr 2026

Violeta

Ideal spot for a person with ADHD who has trouble processing sensory information, such as loud noises.
Having a dark, peaceful room with a comfortable bed and Egyptian linens makes this the ideal spot for me to get a good night's sleep.
It Is my second stay in one month period and I will definitely coming back soon.
I highly recommend

Self

10/10

Exceptional

24 Apr 2026

Shravani

I only stayed at Zedwell for one night, but it was more than enough to leave a great impression. The cleanliness was exceptional—my room was spotless, and everything felt fresh and well cared for.

The staff were also incredibly friendly and welcoming, making check-in and my short stay smooth and pleasant. Even with such a brief visit, their attentiveness really stood out.

Overall, I had a great experience and felt completely satisfied with my stay. I wouldn’t hesitate to return for a longer visit in the future.

Friends

10/10

Exceptional

22 Apr 2026

Amanda

Small but perfectly executed rooms. Used as a base, beware beds are low and could be a challenge to some. However, we both slept perfectly. No noise, no distractions. Very clean, shower perfect. Excellent WiFi signal. I would definitely stay again.

Family

10/10

Exceptional

02 Apr 2026

Violeta

As women with noise sensitivity, I had best time at this hotel, very quiet.
Room was clean, staff friendly, air conditioned highly appreciated.
Mattress was comfortable and bedsheets clean
Hotel got you covered with essential items like shampoo, body wash and hand wash + clean towels every day

6/10

Pleasant

01 Apr 2026

Catherine

Air conditioning good. Location good. The only main light broke during our stay

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Jennifer

Great location, sleep and clean. Great for the price x

Family

8/10

Excellent

25 Mar 2026

Naresh

Nice location close to nearby Greenwich, which has plenty of shops, bars and restaurants. Cycleway 4 runs along Creek Rd at the front of the hotel and provides excellent access into central London. The hotel itself is modern and perfectly acceptable for a short stay.

Self

8/10

Excellent

19 Mar 2026

Jamal

Nice room but it wasn’t exactly soundproofed, we could hear a person in the next room (I stayed in room 128) was snoring very loudly the wooden floor was conducting the sound/vibration it was impossible to sleep. Can’t fault the kindness of the staff they were good

Family

10/10

Exceptional

18 Mar 2026

Lindigo

Love these cocoons, enables me to switch off and relax in the heart of Greenwich

6/10

Pleasant

13 Mar 2026

Jim

Arrived to find booking had been cancelled but staff very helpful and re-instated. Automated process to check in but staff on hand to help if needed. Room basic with just bed, ensuite shower/toilet, no windows, no storage apart from couple of hangong hooks for coats. No TV or kettle/coffee/tea. Bed was on step up from bathroom...managed to stub toes on step a few times. Bed low to floor. Power and light switch next to bed. Wi-Fi free and good. Room a lot cheaper than other hotels in vicinity so depends what you're looking for. Waitrose just across road. 10 minute walk into Greenwich centre, 20 minute walk from train station.188 bus passes hotel if you're heading to O2.

Self

2/10

Poor

09 Mar 2026

Saheed

Location is good enough

8/10

Excellent

08 Mar 2026

Ben

It was great. My only issue was the check-in. The staff member was fantastic (friendly and efficient etc) but the self-check-in thing took far too long - having to type in my email, address etc. Waste of my time when I just wanted to get checked in. Most other hotels don't ask for this info.

6/10

Pleasant

06 Mar 2026

Rocci

Need more pillows

Self

8/10

Excellent

05 Mar 2026

Jules

Lovely, clean Hotel with friendly, helpful staff. Great location, Bus 188 went straight to the O2 Academy from just across the road. I couldn't get the heating to work so it was a bit cold at night but that was probably user error! Could have done with a vending machine to get a drink late at night but overall a great stay and I would use it again.

Friends_and_family Friends

8/10

Excellent

02 Mar 2026

Scott

Quick check in with friendly staff to assist, room clean and functional. Good location for Greenwich and The O2. Vending machine prices shocking!!

Partner

10/10

Exceptional

26 Feb 2026

James

Compact but very clean and convenient.

Self

10/10

Exceptional

25 Feb 2026

Lorraine

Great

Friends_and_family Friends

6/10

Pleasant

17 Feb 2026

Johanna

I needed some hot water and was charged £4

Self

8/10

Excellent

15 Feb 2026

Jessica

Beverage dispenser was not cold at all

Partner

6/10

Pleasant

15 Feb 2026

Joanne

Room clean and good. Staff helpful. Could have done with a bigger duvet/2 single duvets on the double beds. I was cold as sharing the bed meant gaps round the duvet. No hooks or shelves in room/bathroom for towels etc

Friends_and_family Family

8/10

Excellent

22 Jan 2026

Mustafa

nice hotel. Staff were great and welcoming

Business Self

10/10

Exceptional

16 Jan 2026

Marcus

Hassle free, a zen space with no distractions

8/10

Excellent

17 Dec 2025

Donna

Beautiful room full pine Double bed with shower room But saw few hair on pillows bit disappointed.

Friends

2/10

Poor

17 Dec 2025

Kayleigh

Clean & comfortable room.

Downside was there were no

Friends_and_family Friends

2/10

Poor

17 Dec 2025

Amir

The hotel room didn't even have the basic kettle chair table bin didn’t understand the concept

Partner

8/10

Excellent

11 Dec 2025

Toby

Clean room, good location, very comfy bed, helpful staff. Would be improved by offering more than one pillow per guest and a bath Matt as the shower just sprays water over the floor and we had to use the hand towel to dry the floor.

Partner

10/10

Exceptional

07 Dec 2025

Bruno

Clean and in good location.
Good price and good bed.
But rooms are basic with no windows (as advertised; no surprise).

Partner

8/10

Excellent

03 Dec 2025

Charley

Very nice place in Greenwich about an hours walk from the 02. Went to watch radiohead 50 quid each for 4 of us in central London was pretty much ideal for 4 young people. Also quite close to the underground so could get back to Euston very easily too.

Friends_and_family Friends

6/10

Pleasant

02 Dec 2025

Gregory

The carpet was heavily stained, and the bed felt dirty, the linen was very low quality.

Business

10/10

Exceptional

23 Nov 2025

Keena

Clean and friendly hotel. We stayed in a minimalist cocoon room with quality finishes. The A/C worked efficiently and it was quiet. Just excellent for a good nights rest. We found the Dog & Bell pub nearby and absolutely loved it! I'd stay here again for sure. The bus from this location to the core (the Houses of Parliament, Borough Market etc) takes about 40 minutes depending on traffic.

Leisure Partner

6/10

Pleasant

22 Nov 2025

Jack

Clean but very basic.

Friends_and_family Friends

8/10

Excellent

20 Nov 2025

julio

Great location. Room was better then expected.

Self

8/10

Excellent

12 Nov 2025

Puchea

The staff was very nice and the room itself was clean but very stuffy due to lack of windows. They are saying its to help you sleep i just think its due to the plans being poor. Other than that its a nice place to stay at if you are here for a few days in a very calm area

Business_and_leisure Partner

6/10

Pleasant

11 Nov 2025

Kiran

Room was fine. The staff at the hotel were friendly but not very helpful, particularly with helping me adjust my booking in person, which resulted in me having to go through a third

8/10

Excellent

11 Nov 2025

Karen

Clean room, mattress is basically on the floor so hard to get in and out of bed. Staff amazing, very helpful

10/10

Exceptional

09 Nov 2025

Roberta

Beautiful room, calm atmosphere at reception. Great stay, will come again

Partner

10/10

Exceptional

30 Oct 2025

Amber

great

10/10

Exceptional

29 Oct 2025

Andrew

Peace and quiet ensured a good night’s sleep

10/10

Exceptional

28 Oct 2025

Akinseye

Excellent

Business

6/10

Pleasant

23 Oct 2025

sadhna

The duty manager was helpful when i had problems checking in and, the overall the communal spaces were clean and very presentable. However, i suffered greatly with dust allergies from the bedding. As soon as i moved away from the bed, i was better. I suspect that the mattress/bedding is not regularly deep cleaned, and having the bed next to the floor with no air circulating makes this even worse. Not much point staying in a place if you don't get proper sleep and need to work the next day.

Business

8/10

Excellent

17 Oct 2025

Angeline

Good place to stay

Business

10/10

Exceptional

04 Oct 2025

George

Very nice and modern. Small rooms perfect for a solo traveler. Comfortable beds and nice bathroom. No complaints. Only issue is distance to nearest underground tube. You have to take the DLR train to the nearest tube station. But Greenwich village station is a lovely little area with lots of shops and restaurants.

Leisure Self

4/10

Poor

25 Sep 2025

Michael

Yes I knew when I booed it would be basic but a mattress slight raised off the floor and that it???

No cup or glasses

Air on would not work so room stuffy as has no windows


Won’t be staying again

Business Self

4/10

Poor

22 Sep 2025

Dominic

Compared to Piccadilly and Tottenham Court Road, hotel room was grubby, no control on the lighting (all or nothing) horrible green light on all night long

Partner

10/10

Exceptional

20 Sep 2025

NAOMI

The apartment was just what we needed while staying in london. Super quiet , clean and handy location to transport and all the things in and around greenwich. It had a/c , comfy bed and super hot shower and completely sound proof so shut off from the outside world. Would stay here again.

Leisure Partner

2/10

Poor

11 Sep 2025

Showkat

Never Again

The accommodation lacked essential furnishings, including a cupboard, desk chair, and kettle, and the sleeping arrangement consisted of a mattress on the floor. Furthermore, the room was without windows.

Business

6/10

Pleasant

04 Sep 2025

Verified traveler

No desk, no rubbish bin, nothing in the room.

Friends_and_family Friends

10/10

Exceptional

22 Aug 2025

Phoebe

Extremely well priced. Clean room and absolutely loved the “cocoon” style. Amazing choice for a few nights, but may be a little small for more than that. Didn’t hear any noise and less than 10 minute walk from Greenwich Market. 10/10 would recommend

Leisure Partner

10/10

Exceptional

13 Aug 2025

James

The rooms are basic but this is by design. The rooms are based on good sleep, so no windows and lots of insulation. Don’t expect luxury but the place is clean and modern and comfy enough, the price for a hotel in London makes it worth a go, definitely recommended

Leisure Friends

8/10

Excellent

08 Aug 2025

Georgine

Overall experience was great, the staff are very friendly and the cocoons are a wonderful and restful experience if you enjoy minimalist style living. I would have preferred if a bench or some type of storage to place clothes in rooms was available rather then living in a luggage. Also if the reception area had water or tea free for guests would have been an added bonus.

Leisure Friends

8/10

Excellent

07 Aug 2025

Gabe

The property is really nice and was a very comfortable sleep. However the location is awful your right on a main road, the front entrance is outside and industrial state with spray paint and graphity everywhere and no lighting and the back exit is onto the main road - the closest train station is a 15 min walk away so if you got the train there would would potentially have to walk though and industrial state in the dark to get to the hotel it felt quite dangerous around the area

Leisure Partner

8/10

Excellent

07 Aug 2025

Kelly

Syed really
Helpful on check
In and out

6/10

Pleasant

31 Jul 2025

ely

I was an ok stay. Basic room with no window, tv, chairs or anything other than the bed, that is almost at floor level. The area is nice and has a bus stop close by that makes it easy to move around. It was an ok hotel just to crash for the night.

Partner

2/10

Poor

25 Jul 2025

Verified traveler

Terrible

Zedwell give you a cheap and soft mattress on the floor with scratchy bed linen. It is not designed for comfort, it is designed to maximise profit. The stay was crowned by not having any hot water in the morning shower.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Lewis

Great simple project

Business Self

10/10

Exceptional

22 Jul 2025

Pamela

Comfort

Very comfortable

Friends_and_family Friends

8/10

Excellent

22 Jul 2025

Jennifer UK

Surprised that they can provide the free luggage storage service and all the staffs are very helpful.

Leisure Family

2/10

Poor

20 Jul 2025

Laura

There is no tv in the room basic mattress on the floor very tiny no kettle actually nothing other than a bed an a shower hostels offer more facilities

Friends_and_family Friends

6/10

Pleasant

19 Jul 2025

Darren

It was ok

Self check-in, and programming room key yourself. Very small room with no window, with extremely low down bed. The A/C worked really well. But not much space to put any clothes and no where to sit down, except on the almost floor level bed.

But the room was suitable for sleeping. Just don't expect a chair/workspace.

Partner

10/10

Exceptional

17 Jul 2025

Ben

Staff were extremely helpful and friendly, Sam was great, everything a hotel should be. Would reccomend 👍

Leisure Partner

10/10

Exceptional

10 Jul 2025

Robert

Simple effective experience.

10/10

Exceptional

08 Jul 2025

Andrzej

It would be really good if the property would be fitted with TV

10/10

Exceptional

29 Jun 2025

Mayra

Quiet and restful sleep. Great to come back to and get rest since it’s very quaint and clutter free to ensure you get good sleep.

Leisure Self

8/10

Excellent

27 Jun 2025

Oliver

Good location and excellent value.

Business Self

10/10

Exceptional

23 Jun 2025

Robin

Very clean and flexible.

8/10

Excellent

22 Jun 2025

Roisin

The staff are very attentive and helpful. Expensive for such a small room and no amenities. Coffee is terrible from the lobhy machine. Water is £3.50. You can get a discount from the two local coffee shops if you stay at the hotel.

Leisure Partner

8/10

Excellent

22 Jun 2025

Adrian Nicolae

I appreciated the courtesy and the efficiency of the personnel but I deplored the lack of minimal conveniences such as a fridge in the room

10/10

Exceptional

22 Jun 2025

Ellen

Does what it says on the tin.

Simple and cost effective. Towels, shampoo and body wash provided but everything else needs to be brought with you. Read the reviews and you won’t be disappointed. Had a room with air con and it was a really quiet night. Supermarkets and a chemist close by and a lovely pub called the Duke. Easy walking distance to the station and Thames. Highly recommended.

Partner

2/10

Poor

19 Jun 2025

Adam

Claustrophobic, no window, no cups/glasses in room, noisy a/c.

Leisure Partner

6/10

Pleasant

19 Jun 2025

Claire

Room was fine, if overpriced for what you get. No hand towels for the bathroom, only bath towel and bath mat, plus poor water pressure in shower. Carpet had stains and marks on it and bed was over soft with flat pillows. Also weirdly the sheets didn’t seem to fully fit the length of the bed. It’s absolutely great as a budget option, but the price I paid for the dates I visited (booking well in advance) was way too high for the standard of the hotel. Unlikely to stay again, unless the room rate was much cheaper. Staff were friendly and went out of their way to help make check in easier as their systems were down at the time of arrival.

Leisure

6/10

Pleasant

16 Jun 2025

Samrah

Mixed experience. The staff were wonderful. I liked the minimalist cocoon concept of the hotel but the room, although clean, felt old & tired. There were only three hooks to hang clothes on. No hangers, which is tough for business travelers. The staff were able to dig up one hanger though, but clearly not enough for 5 days of meetings. Most importantly, no water fountain for you to fill up your water bottle, but you could buy overpriced drinks & water from the vending machine. Highly recommend installing a water filter / fountain for guests.

Business Self

10/10

Exceptional

12 Jun 2025

Nicola

This was exactly what I expected. Very basic, very clean, pleasant staff bed was comfortable, corridor outside our room was quiet. Perfect place to lay your head for the night and very good price. Would definitely return.

Partner

8/10

Excellent

07 Jun 2025

Luke

The hotel was nice, clean and well maintained. However it felt quite claustrophobic not having any windows and having a mattress on the floor wasn’t to my particular taste. Can’t fault the place but I think I would pay a little extra in the future for a more conventional hotel room.

Partner