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Hotel Lois Veracruz

Veracruz · Mexico

Calz. Ruiz #10 Cortinez, 10 4View location

7.8/10Very good1,003 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort7.8/107.8
Condition7.4/107.4
Location10.0/1010.0
Neighborhood8.4/108.4
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Lois Veracruz

Hotel Lois Veracruz Beachfront Hotel in the Best Location in Veracruz

Located directly on the seafront along Boulevard Manuel Ávila Camacho, Hotel Lois Veracruz offers a prime location to enjoy the beauty, culture, and commercial activity of the Port of Veracruz.

Its strategic setting makes it an excellent choice for business travelers, families, couples, and groups seeking accommodations close to the city's main attractions and activity centers.

Just minutes from the hotel, guests will find popular attractions such as the Veracruz Aquarium, the Malecón (Boardwalk), the Historic Downtown, the Zócalo, the Naval Museum, the Venustiano Carranza Lighthouse, and the traditional Handicrafts Market.

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Guests also enjoy easy access to restaurants, cafés, shopping centers, and a variety of entertainment options overlooking the Gulf of Mexico.

Hotel Lois Veracruz is located approximately 3 km (1. 9 miles) from the Veracruz Aquarium and 4 km (2. 5 miles) from both the Historic Downtown area and the Malecón. The hotel is also close to major beaches and recreational areas.

For travelers arriving by bus, the ADO Bus Terminal is situated approximately 6 km (3. 7 miles) away, while General Heriberto Jara International Airport is about 11 km (6. 8 miles) from the hotel, providing convenient access for both domestic and international visitors.

Business travelers also benefit from the hotel's proximity to the main business districts of Veracruz and Boca del Río, as well as shopping centers, hospitals, corporate offices, and convention venues. Its excellent connectivity allows for efficient transportation and a productive stay.

Hotel Lois Veracruz features comfortable accommodations, a swimming pool, restaurant, complimentary Wi‑Fi, parking, and event spaces. Whether traveling for leisure or business, guests can enjoy a comfortable beachfront experience near the city's most important attractions and points of interest.

In the heart of Boca del Río, Hotel Lois Veracruz is within a 5-minute drive of Malecón de Veracruz and Plaza Las Americas Shopping Mall. This family-friendly hotel is 2.5 mi (4.1 km) from World Trade Center Veracruz and 3 mi (4.8 km) from Mocambo Beach.

Make yourself at home in one of the 120 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boca del Río? This hotel has facilities measuring 65 square feet (6 square meters), including conference space. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately MXN 199 for adults and MXN 189 for children
    • Crib (infant bed) fee: MXN 250.0 per night
    • Rollaway bed fee: MXN 250.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Museo Agustín Lara 0.1 km / 0.1 mi
Veracruzano Coral Reef System National Park 0.5 km / 0.3 mi
Playa Marti 0.5 km / 0.3 mi
Estadio Universitario Beto Avila 0.9 km / 0.5 mi
University of Veracruz 1.1 km / 0.7 mi
Villa del Mar Beach 1.2 km / 0.8 mi
Playa La Bamba 1.3 km / 0.8 mi
Plaza Mocambo Veracruz 1.7 km / 1.1 mi
Playa Tortuga 2 km / 1.2 mi
Laguna Poza Reyna 2.3 km / 1.4 mi
Veracruz Wax Museum 2.5 km / 1.5 mi
UNIMEX Mexican University Veracruz 2.5 km / 1.6 mi
Cristobal Colon University 2.7 km / 1.6 mi
Benito Juarez Auditorium 2.7 km / 1.7 mi
Parque Recreativo Cri-Cri 2.8 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1995
  • Year of most recent renovation: 2010
  • Total number of rooms: 116
  • Number of floors (main building): 10
  • Annexe (s): 1
  • Number of floors (annexe): 4
  • Single rooms: 34
  • Double rooms: 68
  • Junior suites: 10
  • Suites: 16
  • Superior rooms: 4
  • hotel
Show 17 more facilities & services
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Gym
  • Restaurant
  • Sauna
  • Beauty salonExtra charge
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Lois Veracruz

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE KING SIZE BEDSINGLE • KING SIZE BED • 1 BedroomSGL.KG
    SINGLE KING SIZE BEDPhoto unavailable6 photos

    Hotel Lois Veracruz

    SINGLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.KG

    Room amenities

    • Wi-fi
    • Hairdryer
    • Bathroom
    • Desk
    • Safe
    • Cable TV
    • Housekeeping
    • Individually adjustable air conditioning
    • Internet access
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 26 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Hotel Lois Veracruz

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Desk
    • Extra beds on demand
    • Cot on demand
    • Wi-fi
    • Bathroom
    • Wheelchair-accessible
    • Housekeeping
    • Safe
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Hairdryer
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel Lois Veracruz

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hotel Lois Veracruz

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hotel Lois Veracruz

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Lois Veracruz

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Hotel Lois Veracruz

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D

    Photos are not available for this room type.

    Hotel Lois Veracruz

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Lois Veracruz

7.8
Very good
1,003 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
7.8 /10
Condition
7.4 /10
Location
10.0 /10
Neighborhood
8.4 /10
Amenities
7.8 /10
100 reviews shown
4/10
Poor
18 Jul 2026
Sharit
Estuvimos el domingo sin luz por mas o menos 5 horas , Nadien nos dijo la razón o si estábamos bien . Estába muy caliente para mis hijas . I la recepciónista no fue muy amable fue poco grocera
Friends_and_family Family
10/10
Exceptional
31 May 2026
JULIO
SE LOS RECOMIENDO AL 100 SALUDOS
Self
10/10
Exceptional
28 Feb 2026
Greg
Gracias
2/10
Poor
23 Nov 2025
Daniel Caro
It was horrible ,the toilet running all the time couldn’t get the free breakfasts supost to be included but the say no .
6/10
Pleasant
22 Nov 2025
Victor Manuel
Las toallas están muy viejas, el baño está muy deteriorado tambien
Partner
8/10
Excellent
19 Jul 2025
Shayda
It’s was a great stay needs a little updates
Leisure Family_with_children
2/10
Poor
17 May 2025
Anareina
They cancel my reservation and the hotel was full and I need my money back they told me that Expedia never send the money to them
Leisure Family
4/10
Poor
28 Dec 2024
Javier

No lo recomiendo tanto

El hotel no estaba tan malo, pero ya está muy viejo. Es mejor optar por algo más moderno
Friends_and_family Family
4/10
Poor
23 Dec 2024
Anareina
Cold water
Leisure Family
8/10
Excellent
20 Oct 2024
Benito
Great customer attention and service!!
Leisure Self
10/10
Exceptional
28 Jul 2024
Irma
Beautiful pool , i just wished the big pool wasn't that deep.
Leisure Family
10/10
Exceptional
04 Jul 2024
Jose Angel Gonzales
The view to the ocean!!! Its amazing
Leisure Family_with_children
6/10
Pleasant
27 Jun 2024
Adriana
The hotel needs to be updated, but location is very good
6/10
Pleasant
07 Feb 2024
Ruben
Had 4 rooms and 3 of them had roaches!
Leisure Family
8/10
Excellent
26 Nov 2023
Susan
Old bath towels. Anything else good. Is it good
2/10
Poor
21 Nov 2023
Jose Maria Cecena
The photos they put on the platform do not match what they actually give.
Business_and_leisure Family_with_children
4/10
Poor
30 Sep 2023
Arleen

Bad

Smell really bad.bathroom really old , Clorox smell, and sewer smell too. Not enough blankets, no iron in the room, not enough towels.several other people changing room because of the smell. Wouldn’t stay again.
Friends_and_family Family
8/10
Excellent
04 Apr 2023
Jesus

Pricey but basic

The hotel is in a great location, but honestly it needs renovating. It is a good basic hotel to stay at, but a bit pricey for what you get.
10/10
Exceptional
30 Jan 2023
Clara
Comfortable
Partner
6/10
Pleasant
03 Sep 2022
Enrique
The cleaning on the room was so bad the bed Terrible,
Business_and_leisure Partner
6/10
Pleasant
17 Jun 2022
Susana
Room was clean it was ok everything looks very old, towels provided at the pool and in the room are super old.
The pool and the view are ok
Leisure Family_with_children
10/10
Exceptional
24 Oct 2020
Gretchen
Was a great location the people that work the bar were so friendly and helped so much a few problems here and there but they were attended to promptly! Very close to the sea!
Friends_and_family Family_with_children
8/10
Excellent
28 Jul 2020
Alondra
Estaba muy cómodo muy conveniente para ir a comer,, me gusto que todo estaba cercas cómida playa El acuario la piscina está limpia por el precio que pague está muy bien !! Volvería a quedarme otra vez
Business Self
8/10
Excellent
24 Nov 2019
Arturo
TODO ESTUVO MUY BIEN GRACIAS POR SU EXCELENTE TRABAJO FUE MUY MARAVILLOSO TODO
Friends_and_family Family
6/10
Pleasant
05 Nov 2019
Verified traveler
went to the pool to have some drinks the lady at the bar was not nice at all she had her kids there with her and did not want to wait on anyone

and our room did not have wifi in it and it was a old room
Friends_and_family Partner
10/10
Exceptional
25 Aug 2019
Hector

Best Value in Veracruz Puerto

A great property in the middle of everything.
2/10
Poor
10 Aug 2019
Arturo
Three years ago I was very happy with the attention this time was terrible, there was no foot towel, a soap dispenser for everything, they didn't have soap, the valet parking took a long time to deliver my car, the pool with very cloudy water and all the time they had people outside the hotel, I will never go back and pay extra more for a room , the new owner try to make money with a very poor quality
Friends_and_family Family
6/10
Pleasant
30 Apr 2019
Julieta

Nice view

Great experience little nice hotel
Family
10/10
Exceptional
14 Jan 2019
Verified traveler
Awsome view of the beach .pool was pretty neat also
10/10
Exceptional
01 Jan 2019
Verified traveler
Nice and clean, excellent staff and best location.
8/10
Excellent
09 Nov 2018
Irazema
The food is excellent 😀 and employer was very nice y helpful with us. Very nice view.
2/10
Poor
16 Jun 2018
Verified traveler
No good in bad odor
4/10
Poor
13 Jun 2018
Verified traveler

Run down hotel with no hot water.

There was no hot water... Two days... I reported it the first morning, nothing. Try waking up at 5:30 am to no hour water 😡
They said to leave the water running 5-10 mins... Not true two people showered with no hot water
Family
10/10
Exceptional
10 Jun 2018
DOUGLAS

Givens a 100

Good people's cleans cleans roon and confront the housekeeping was nice everything was inplace nathing lost..food restaurant here..my weitress Raul
Partner
8/10
Excellent
07 Jan 2018
Carlos
Friendly staff ,good location, average place (little bit old) needs maintenance. But clean and comfortable.
Family
6/10
Pleasant
08 Oct 2017
Raqui

Good location

Rooms are too small. It is clean but not confortable
4/10
Poor
21 Feb 2017
Verified traveler

Disappointing

Hotel staff were very nice and accomidating. However bathroom exhaust vent was very dirty, hot water was very \"ify\" , it took too long to get hot water, no hot water on Saturday afternoon.
HVAC was out of wack, thermostat was at falt.
Beds were very comfortable, but pillows were very hard.
Restaurant was very nice, good buffet.
Hotel is in need of remodeling, a lot of updating needed.
4/10
Poor
22 Nov 2016
leticia

Nothing special

The personal was not to helpful my bathroom was not very clean and I reported . They told me they would be back to me and I didn't get an answer
8/10
Excellent
06 Sep 2016
Verified traveler
A bit dated in certain areas of the hotel, but overall very comfortable and unbeatable in price and location for what you get. Close to many restaurants and within walking distance of everything.
10/10
Exceptional
08 May 2016
Zerg

Love the View

Isla del sacrifio was a beautiful view from my window every morning. Love the stay, clean rooms friendly staff and very close to clubs and other entertainment.
8/10
Excellent
24 Jul 2026
Aída
El personal es atento, la habitación estaba en buenas condiciones y limpia; no cuenta en la habitación con plancha y secadora de cabello y la tienes que solicitar y se tardan en llevarla a la habitación. No funcionaba un elevador y no es suficientemente grande el espacio de los elevadores (4 personas como máximo) por lo que no era suficiente para atender las necesidades de los huéspedes.
Ojalá la próxima ocasión que tenga la oportunidad de visitarlos ya tengan funcionalidad en sus servicios. Por lo demás muy bien
6/10
Pleasant
23 Jul 2026
Jesús
Hotel con mobiliario muy viejo, la regadera sale muy bien el agua pero al ser tan reducida la regadera se sale el agua y queda inundado.
No me gustó que tienen el control con cable para que no se lo lleven, se me hizo muy ordinario digno de un hotel de 1 estrella.
Las toallas son viejas lo único bueno del hotel son las almohadas.
6/10
Pleasant
13 Jul 2026
Martha Virginia Trujillo
Servicios: toalla de salida de baño, pañuelos desechables, secadora de cabello, plancha, cojines terribles, no ayudan a subir maletas. El servicio restaurante malo.
Lo bueno por un pago extra vista al mar y los alimentos muy bien preparados.
Partner
6/10
Pleasant
11 Jul 2026
Rafael Ignacio
Todo normal
Partner
8/10
Excellent
09 Jul 2026
María Adriana
Hotel un poco descuidado
Partner
10/10
Exceptional
05 Jul 2026
ROGELIO YAHIR
Wxcelnte lugar oara hospedarse
Friends
10/10
Exceptional
01 Jul 2026
Ramón Alejandro
A
Partner
10/10
Exceptional
27 Jun 2026
Roberto
Muy limpio e higienico solo hace falta mantenimiento en pintura
10/10
Exceptional
21 Jun 2026
Roberto
Excelente estancia volvería a quedarme ahi
Partner
10/10
Exceptional
16 Jun 2026
Rosa María
Habitación limpia, buen desayuno
Friends_and_family Family
6/10
Pleasant
11 Jun 2026
Marcelino
Habitaciones limpias, servicios buenos, atención regular desayuno bien. Solo tuve un detalle con la facturación, no saben facturar los servicios a pesar de que se les envió un correo con las indicaciones que solicitan.
Business
2/10
Poor
07 Jun 2026
Norma Angelica
Hotel viejo. Sin nada actualizado.
Self
8/10
Excellent
04 Jun 2026
Eduardo
Bueno
Self
8/10
Excellent
01 Jun 2026
Hector Felipe
Buen servicio. Instalaciones grandes y espaciosas.
Self
4/10
Poor
25 May 2026
Monica Isela
No me volvería a hospedar aquí, el aire acondicionado falló prácticamente 2 días, ya no supe si lo repararon porque me fui
Friends_and_family Friends
6/10
Pleasant
24 May 2026
Raúl Alejandro
Muy buena atención , y servicio
Friends_and_family Family
6/10
Pleasant
18 May 2026
Enrique
Que el desayuno sea más variado
Partner
10/10
Exceptional
17 May 2026
Prisciliano
Es fácil estacionar el vehículo debido a que cuenta con valer parking
Business
8/10
Excellent
15 May 2026
Prisciliano
Le falta mantenimiento a la instalación, el gimnasio en malas condiciones y las habitaciones les falta modernización retirar las alfombras.
10/10
Exceptional
15 May 2026
Jorge Amin
Muy bien
10/10
Exceptional
12 May 2026
Silvia
Mejorar la atención al cliente …si lo realizan pero tardan cuando se solicitan
8/10
Excellent
10 May 2026
Victor
El hotel ok pero las instalaciones siento que están dejadas pero cumple como buen hotel
8/10
Excellent
08 May 2026
Argelia
Me gustaría que hubiera más mantenimiento a los aires acondicionados, a pesar de que puse la temperatura mínima casi no se sentía en la habitación (si, estaba en modo cold), no hay espejo de cuerpo completo y creo que es necesario, también no pude hacer uso de mi desayuno que adquirí al reservar porque salí 7:00 am a una junta laboral, el buffet se instala 7:30 y abre a las 8:00 am, desperdicié efectivo en ese servicio, en otros hoteles desde las 6 am este ya está instalándose.
Self
8/10
Excellent
08 May 2026
ORLANDO
El bufete es muy básico y tardadompara que lo sirvan de sabor está bien pero sin mucha presentación y el lobby se ve sucio y descuidado manchas en los sillones cojines viejos para ser la 1ra impresión decepciona, ves el lobby y esperas que no te den la habitación igual de vieja y sucia, en la alberca las regaderas están picadas no sale bien el agua y sería bueno pintura en estás áreas, tiene una cascada que no encienden ahh y no hay salvavidas cerca por si alguien se está ahogando ya que una parte de la alberca es de 2mts y solo hay unos carteles llegando por la puerta del 1er piso.

La atención de recepción y las chicas que hacen la habitación 10 de 10.
Family_with_children
8/10
Excellent
06 May 2026
Ana laura
El hotel está decente solo que hace falta mantenimiento al elevador y a la alberca ya que le falta mucho azulejo y no había abasto de toallas por lo que tuvimos que caminar por los pasillos mojados hasta la habitación. El desayuno está rico y los meseros muy amables y atentos.
Family_with_children
6/10
Pleasant
30 Apr 2026
Carlos
buena elección
10/10
Exceptional
28 Apr 2026
LUIS
Excelentes instalaciones!
Family_with_children
10/10
Exceptional
14 Apr 2026
Ana Elena
Bueno
10/10
Exceptional
13 Apr 2026
Juan
Todo muy bien
Self
10/10
Exceptional
12 Apr 2026
Miguel Angel
MUY BUEN HOTEL Y BUEN TRATO
Friends_and_family Family
10/10
Exceptional
09 Apr 2026
roberto
Bien
Partner
6/10
Pleasant
05 Apr 2026
Beatriz
Estubo bien
Family_with_children
10/10
Exceptional
05 Apr 2026
Davo
Les falta personal
Family_with_children
6/10
Pleasant
05 Apr 2026
samuel
El desayuno buffet bueno y con variedad, personal amable normal, valet parking
Partner
10/10
Exceptional
03 Apr 2026
Horacio
El personal muy bien
10/10
Exceptional
03 Apr 2026
Moises
Excelente
10/10
Exceptional
01 Apr 2026
Misael Mondragón
Buena opción relación precio-calidad
Partner
8/10
Excellent
01 Apr 2026
Zoila
Tiene estacionamiento
Family
6/10
Pleasant
31 Mar 2026
Montserrat
El hotel tiene una excelente ubicación y el personal es muy amable pero las instalaciones son viejas y les falta mantenimiento… los elevadores tardan horas en moverse y son muy pequeños, el área de alberca y Lobby se ven muy viejas y descuidadas; las habitaciones son cómodas, sin embargo, me tocó en una de las que tienen puerta para comunicarse con la del lado y se escuchaba absolutamente todo… el baño olía a drenaje; solo nos dieron 2 toallas y pagamos para 4 pax, sin tapete de baño ni otras amenidades; los controles de TV no tenían pilas, cuando lo solicitamos lo llevaron inmediatamente, pero creo que no es el caso estar pidiendo todo lo que se supone que ya está.
Friends
10/10
Exceptional
31 Mar 2026
Gaby
No incluí desayuno
10/10
Exceptional
22 Mar 2026
Nataly
La alberca necesita mantenimiento y el agua estaba sucia, la habitacion es pequeña pero limpia y cuidada, en general me gusto la ubicación y el hotel con un poco de manteniamiento estaria genial
Family_with_children
4/10
Poor
19 Mar 2026
Jose Gerardo
El hotel en decadencia total, muros con humedad, puertas rotas que se atoran, alfombra y lava manos rotos, tina sin agua caliente y el agua no se desagüa, tapa de metal al interior de elevador floja

Pintura descarapelada en área de alberca, azulejo de la alberca roto, camastros rotos, escaleras del interior del hotel oxidadas

Si quieres evitar un mal rato, espera a que lo remodelen
Family_with_children
6/10
Pleasant
15 Mar 2026
Avisai
Hay con mejores costos
8/10
Excellent
15 Mar 2026
Avisai
Costo beneficio
Family_with_children
10/10
Exceptional
05 Mar 2026
Yael
Muy buena atención, todo limpio es muy buena opción. Solo se siente un poco atrapada en el tiempo pero en general muy bien
Self
6/10
Pleasant
23 Feb 2026
Angel
Deteriorada. Falta mantenimiento.
Friends_and_family Family
10/10
Exceptional
20 Feb 2026
ROGER CANCINO
La habitación estaba limpia, en óptimas condiciones, el personal del hotel fue muy amable en todo momento.
Business
10/10
Exceptional
14 Feb 2026
Alejo
Habitación con espacio y confortable
Business Self
8/10
Excellent
06 Feb 2026
DULCE
Todo bien. gracias
Business
8/10
Excellent
05 Feb 2026
Rodrigo
Todo estuvo bien, solo se batalló un poco para que enviaran la factura correspondiente
Business Self
10/10
Exceptional
05 Feb 2026
Jean-Louis
Très bon accueil, chambre très agréable, propre avec vue sur l ocean, superbe
Leisure Partner
8/10
Excellent
02 Feb 2026
Ubaldo
Todo bien
8/10
Excellent
25 Jan 2026
Santiago
La habitación está muy bien solo porque las almohadas huele a demasiado sudor todo lo demás está excelente
Business
2/10
Poor
23 Jan 2026
Pablo
Habitaciónes muy anticuada en comparación con otros hoteles, no volvería a ir
Business Self
8/10
Excellent
15 Jan 2026
Rosa María
Muy bien
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
Giovanni
Todo en general muy bien
Leisure Family
6/10
Pleasant
08 Jan 2026
Fernando
Las habitaciones son funcionales aunq las instalaciones necesitan una remodelación ya que se ve algo viejo y gastado el hotel, pero buena relación precio calidad
Friends_and_family Family
8/10
Excellent
08 Jan 2026
RAMON IGNACIO
En general el hotel está en buenas condiciones y es cómodo, además de estar bien ubicado, solamente hago mención de algunos detalles de mantenimiento que hacen falta: algunas alfombras desgastadas y muebles un poco maltratados.
Leisure Friends
10/10
Exceptional
06 Jan 2026
ADAN ELI
Todo muy bien en el hotel, atención y servicio.
Leisure Family
10/10
Exceptional
03 Jan 2026
Yara vidalma
Excelente servicio personas muy serviciales y cálidas
Friends_and_family Family

Location & surroundings

Hotel Lois Veracruz
Calz. Ruiz #10 Cortinez, 10 4, Boca Del Rio, Mexico

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Hotel Lois Veracruz

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