Hotel Impala

10/10

Exceptional

28 Jan 2025

sharon

Great staff very helpful
Place was comfortable and modernized furnishings

Leisure Self

6/10

Pleasant

24 Jul 2024

Federico

Just OK.

Business Self

8/10

Excellent

17 Mar 2023

Federico

Nice hotel.

Business Self

8/10

Excellent

13 Jan 2020

Verified traveler

The attention was great! Breakfast can vary a little bit more, but it was good enough!

Leisure Partner

2/10

Poor

13 Apr 2019

Guest

The hotel chrge me extra cost 500 ARS per day for car parking- by booking the room was for. Scam!!!

Friends_and_family Family

6/10

Pleasant

22 Mar 2019

Verified traveler

Great location and a great price. Breakfast was simple, but good. The bedroom walls need to be painted, the bathtub was clear but the bathroom walls were not (dirt and other people's hair on it).

Business_and_leisure Self

4/10

Poor

11 Nov 2018

PATRICIA

The matress, and pillows HAS to be replaced, very cheap covers etc. Bed in a bag might be a good choice for this guys.
The shower A+. Good location with paid parking on site

Friends

4/10

Poor

17 Oct 2018

Roger

The location of the hotel was ideal for my trip and the staff was very friendly, however I was not pleased with my room. The WIFI was not very good and my room key failed on numerous occasions.

8/10

Excellent

12 Sep 2018

Randy

The location is excellent for walking to many of the City tourist highlights plus nice neighborhood cafe's within a couple of blocks. Only hard part was access to electrical outlets in room for charging and/or using electrical equipment

6/10

Pleasant

01 Aug 2018

Dennis

Nice hotel. Good location. Minimum issues.

The hotel is very clean and the staff are very attentive to your needs. The breakfast was good and the area clean. The Wi-Fi signal was weak in the room but that may have been a one off issue. The last 2 days of the stay they had issues with hot water. The problem seemed to be that a pump had failed. It was nothing they could don have prevented it. It was a weekend and it is very difficult to find any company that will come in and work on those days.

6/10

Pleasant

23 Apr 2018

Verified traveler

No good. Poor maintenance and service. The staff were not very friendly except a girl from reception.

6/10

Pleasant

17 Apr 2018

Ryan

Location was good

Good location. near Calle Florida. Hallway was dark. Constant knocking sound from the toilet. Ok for overnight stay. Staff was excellent, very helpful.

8/10

Excellent

17 Nov 2017

ietje

Great few days in The Argentinian Capital.

We stayed 4 nights at hotel Impala .
Wee believe it is excellent for the price we paid. The staff was very friendly and approachable. Would have liked a jug and cups in the room however we believe that is not a common feature in Buenos Aires.

Partner

6/10

Pleasant

25 Feb 2017

Jusnito

Argentina 201$

I moved here from anorher
Hotel nearby. The first thing that impressed me was the staff attitude particularly when my Espanol was insufficient.
rooms were equitable with the price paid

8/10

Excellent

02 Oct 2016

Verified traveler

Not perfect, but good enough

Nice hotel, not perfect, but good enough. If you are not capricious, of course. Good location, friendly staff, tasty breakfast.

4/10

Poor

27 Jul 2016

Verified traveler

Location is great, some rooms are fine, not all

Do NOT take a room with twin beds on lower floor. It's worse than a hostel and claustrophobic. Musty and mildew. No hair dryer. Sheets/covers were old and dirty. Nothing like the pics. Wish I had taken one but we couldn't bear to be in that twin room more than needed. They put us there on first night saying they were full. The staff is nice and helpful but nothing they can do about quality of building and amenities. Hot water did not work. When it did, the shower does not maintain a heat level and my husband got a first degree burn. The second night they put us in a room with a balcony overlooking the street and it was a nicer room - looks like the photos we saw before booking. However, the maid never cleaned the drinking glasses on. Second day, she just rinsed the same ones. No hair conditioner. No hot water in shower on second day. We were told it was a problem in the building. Water was hot rest of the days. This room had a hair dryer. Breakfast is okay if you like pastries and carbs. Excellent location!

Partner

6/10

Pleasant

26 May 2016

Shachar

The crew is great as well as the location.
The building is in need of a major upgrade.

Partner

2/10

Poor

29 Dec 2015

Verified traveler

You cannot use the safe in your room ***

I had booked this hotel for 4 days, pre-payed. Upon check-in, I noticed that I could not use the in-room safe (inside the closet - it was not digital but mechanical, with a dial). I went down to the reception and asked for help with setting up the safe so that I can lock my valuables. The receptionist made a grin and rolled his eyes (this clearly told me that they already knew of this problem existing ), but he told me that he will send someone to help me. True, soon a very friendly staff appeared. He looked at the safe and told me that it was \"unusable\" and that I should not use it (he also said that there was something wrong with the batteries). He advised me to have my valuables locked at the reception. This would be quite inconvenient, I have to say. I had stayed at many different hotels in many different countries, but all of them had a working, usable safe inside my room. I have never experienced any problems with safety, or with any of my belongings missing or being stolen. I asked immediately if I could get, perhaps, another room (thinking that this may be the case with only this particular room and that other rooms may have a working safe). This staff called the reception and checked, and the response was \"no available rooms now, perhaps tomorrow\". I did not feel safe and comfortable so I decided to check out, 15 minutes after I checked in, inspite of loosing money (four days pre-payed). So I stayed at another hotel. No, I would not recommend this hotel to anyone.

8/10

Excellent

12 Nov 2015

Matthew

The staff was very helpful and the front desk staff speak English with is a huge plus. The rooms are small but so is every hotel in South America. Just imagine being on a cruise ship. The breakfast is a true continental breakfast. Bread, pastries,ham and cheese deli sliced, cereal, juice and coffee.It is very easy to catch a taxi outside of the hotel. You can waive one down or they will call one for you. Overall I had a pleasant stay and would come back again.

8/10

Excellent

25 Dec 2014

Verified traveler

Good & Cheap

It has a friendly bilingual staff. Good room for the price

6/10

Pleasant

25 Dec 2014

Kevin

Good & Cheap

It provided good accommodations for a low price.

10/10

Exceptional

19 Dec 2014

Liliana

Lili

The location is great and the service excellent. They go out of their way to help and answer questions with a smile. Love the service. The hotel is older but the bedding is new and very clean which is very important to me. Breakfast is good. If you are looking for luxury go some place else and pay that price. Will stay there again. Very happy!!

8/10

Excellent

18 Dec 2014

Marc

Hotel Impala

I stayed here for a few nights in December 2014. It is it a nice safe area called Retiro. It was five blocks from two different metro stations on two different lines. It was about a 10-15 minute walk from the Tierrra Leon bus station, which provides a direct bus to/from the International Airport EZE, so I did not need to take a taxi to/from the city to the airport. The staff was very friendly, one or two of them does speak some English, and they were accomodating when I asked to change floors, from the 3rd to the 1st floor because the Wifi did not work on the 3rd floor but worked perfectly on the 1st floor. When I needed them to open a bottle of wine, they were more than happy to do it.

4/10

Poor

06 Oct 2014

Verified traveler

Regular experience, bad hotel.
very small roo, bathroom, etc
dirty walls, not painted

8/10

Excellent

27 Sep 2014

Verified traveler

There are no glaring defects about this hotel. The staff is friendly and helpful and the rooms are well maintained, although they are a little old. The big downside is that the walls are pretty thin, so the rooms can be loud. The breakfast is decent, but nothing amazing. The WiFi worked well in our room.

Family

4/10

Poor

29 Jul 2014

Kim

Quite average

This hotel was conveniently located near city centre - walking distant to shops and restaurants. Our room has cigarettes smell, bed were hard, hotel looks dark and needed to be updated. Breakfast was quite disappointing with dry croissants and stale bread. The friendly staff is helpful and speaks English.

8/10

Excellent

28 Nov 2013

Rose

Good location and very caring staff.

I could say enough good things about the staff -- I'm an elderly traveller and had many concerns and questions which the staff dealt with in a very professional manner. I was very grateful for all the help I received.

2/10

Poor

14 Apr 2013

Verified traveler

Choose another hotel - the service is very poor

I had a very bad experience with this hotel, despite a special request for a quiet room due to an early morning flight I was allocated a room with a very loud jumbo jet sound of the aircon in the room above. The room initially allocated was on the second floor, it did not have air condiitioning or a safety deposit box that worked within the room despite advertising the room as such and being charged for this. I chose the hotel for the safety deposit box in the room and air con and location. The service was extremely poor. Staff kept telling me to complain to the manager that was only available at certain times, during which I was on excursions. when I left my complaint with staff the manager has till this date not responded. I was moved to another room but still charged full rate for a room which I did not sleep in as my flight arrived at 1am and I had to leave for another country early that morning.
The location is nice, but staff are not helpful IF you have a problem, their standard response is \"its impossible\".There are many other hotels for the same price which offer a superior service and offer at least what they advertise on Esmeralda Ave. I also saw a large dead cockroach in the women{s reception toilet. My list of complaints can go on...my advise is to search for other budget hotels that offer a much better service .

10/10

Exceptional

28 Jan 2013

JCB

Great location.

Very nice, good location.

Family

2/10

Poor

17 Dec 2012

rafael

BAD EXPERIENCE

The photos provided by the hotel do not show the real conditions the rooms are so tiny very stretch the shower is imposible for humans is very tight the desk is a joke and they have the bad idea tu put mirrors everywhere so you can think that the space is big BUT it is not

6/10

Pleasant

24 Sep 2012

Verified traveler

Basic 2 star hotel

Friendly staff. The hotel was basic but functional. We later stayed in a more interesting place nearer the ferry for the same price.

10/10

Exceptional

17 Jul 2012

Maca

Basic for a short visit

Being wintertime we had to turn airconditioning on and sometimes it just blew cold air, when we opened the window to air the room, it was very difficult to close it. The room is just a bit too small for three beds, but, since we only slept/had breakfast/shower there it was excellent, on tops our friends lived just around the corner, so location was great, even for the first time visitors - you can get everywhere on foot! Breakfast was good to, bit boring every day, maybe some boiled egss for a change, love croissants and dulce!

2/10

Poor

28 Mar 2012

Johan

Very Bad Hotel

This is one of the worst hotels I -EVER- stayed in.
It is dirty, noisy, the beds are horrible! THe room smelled like someone just died there. Don't make my mistake and NEVER stay at this dump. The pictures on hotels website are not representative of what the room looks like. it is a -0- star hotel.

8/10

Excellent

21 Jan 2012

Verified traveler

Very pleasing for the price

Simple but clean rooms. Very clean shets. Gentle and helpful staff . Excellent location.

Partner

6/10

Pleasant

02 Jan 2012

Steve

Staff & location to get to sites made hotel better

First, the very good points. The staff was very good, especially the bellman named Alexander who was superb! He made calls for us to find us a tango/dinner show and assisted us with our bags when we arrived and when we left. The location is not bad since it is walking distance to a very good tango/dinner show (Tango Porteno) and to the cemetary where Eva Peron is buried (the cemetary with all of the mosques is a must in Buenos Aires).
While the room wasn't terrible, my wife thought the towels could have been a bit cleaner as well as the shower. Plus, the complimentary breakfast didn't have the best assortment. All in all, if you are looking for a somewhat inexpensive hotel, you could do worse.

6/10

Pleasant

13 Jan 2010

Ana

Central hotel nearby everything but not impressed

The hotel is very central, close to major city atractions but the room is small and not well maintened. The cleanliness of the room needs to be improved.
The breakfast is good, ask for the fresh \"media lunas\"

Family

2/10

Poor

07 Jan 2026

Paulo Henrique

Prédio

8/10

Excellent

08 Nov 2025

Sarah

Todo bien

10/10

Exceptional

10 May 2025

Florencia

Hermosa experiencia !! El personal un amor !! De seguro que vamos a volver con mi esposo

Leisure Partner

10/10

Exceptional

02 Aug 2024

Simone

Tranquilo e aconchegante

O hotel é muito bom e aconchegante. Fica em um bairro super tranquilo. Super recomendo

Partner

8/10

Excellent

14 Oct 2023

silvia

otima estadia

Estive no hotel Impala pela primeira vez . Ja estive em vários hotéis em buenos aires e em nenhum tive um atendimento tão amável como nesse hotel . Excelentes funcionários . Quarto agradável de bom tamanho mas banheiro um pouco pequeno . A rua LIBERTAD fica a uma quadra da av SANTA FE , entre as ruas ARENALES e JUNCAL .Rua muito tranquila sem trafego de onibus e muito silenciosa a noite . Contratei sem café da manha pois gosto de conhecer os cafés da cidade . Casa de cambio a uma quadra , muito perto da praça Vicente Lopes, uma das mais lindas da cidade com cafés, sorveteria Freddo , doceiras , pizzaria, igreja católica e comercio local .Hotel vizinho da Farmacity e supermercado DIA além de haver tambem um CARREFOUR na rua vicente lopez . Adorei minha estadia . Voltarei assim que possível

Self

8/10

Excellent

19 Sep 2023

Maria Luisa Carmen

NOS DIERON LA HABITACION A LA MAÑANA TEMPRANO, SIN CARGO EXTRA.
PERSONAL AMABLE Y ATENTO

Leisure Family

10/10

Exceptional

05 Jan 2023

Valeria

Excelente

Por sobre todas las cosas destaco la atención del personal, el trato de las recepcionistas fue muy amable. La habitación súper cómoda y limpia al igual que las instalaciones en los pasillos y en los espacios comunes del lugar, súper recomendable tanto como para una noche o una estadia. El hotel tiene una excelente ubicación a una cuadra de av santa fe, av 9 de julio, cercania con medios de transporte variedad de lugares para salir a conocer y restaurantes para ir a comer. Lugar ideal para volver.

Friends_and_family Family

10/10

Exceptional

03 Oct 2022

David Alejandro

Me encanto la ubicación, ya que es centrico, ademas de la atencion del personal, muy amables y resolutivos.

Leisure Self

6/10

Pleasant

11 Aug 2022

MARCIA

Simples mas bem localizado

Escolhemos este hotel pela sua localização: perto do centro e da Recoleta. Ficamos num quarto de casal. A ducha e o wifi funcionavam bem. Limpeza todos os dias ok. A equipe é muito atenciosa. O café da manhã não estava incluído na diária e era bem simples. Era bem diferente do que mostravam as fotos no site. Creio que seria interessante se eles disponibilizassem taças e abridor de garrafas para os hóspedes.

Partner

6/10

Pleasant

14 Jul 2022

Paola

En general bien

En general todo bien.
El check-in es un poco tarde creo yo.Es una lastima que no tengan estacionamiento, porque es una zona muy complicada para estacionar.
Tampoco te dicen que el desayuno no está incluído.
No tenían secador de pelo en el baño.
Ubicación muy buena y los funcionarios muy amables.

Friends_and_family Family

8/10

Excellent

22 Apr 2022

Pedro Americo

Buena atención del personal

Business_and_leisure Family

10/10

Exceptional

28 Mar 2022

Juan C

Chevere

Business

10/10

Exceptional

29 Nov 2021

Norma Isabel

Muy buena ubicación. Buena limpieza.

Friends_and_family Friends

8/10

Excellent

13 Mar 2020

Hugo Eduardo

Buena experiencia , en el alojamiento

Bueno, falta como opción, viaje por asistencia médica, que mucho pasajeros van por este tema.

Friends_and_family Family

8/10

Excellent

01 Jan 2020

Michael

Exzellente Lage, um Buenos Aires zu Fuß oder Metro/Bus zu erkunden. Freundliches und hilfsbereites Personal. Das Frühstück ist einfach aber ausreichend. Das Zimmer war von der Größe her ausreichend (in meinem Fall Doppelbett Einzelbett), TV mit Internet vorhanden, WLAN auf dem Zimmer war gut. Das Bad war sehr beengt, Duschen in der Badewanne aber dafür immer einwandfrei heiß und kalt. Die Klimaanlage hat nur sehr gering gekühlt, weniger als 24° war unmöglich, auch nach Reklamation an der Rezeption. Alles in allem aber ein positiver Eindruck.

Leisure Family

8/10

Excellent

19 Dec 2019

Verified traveler

La atencion muy buena, el lugar cerca de lugares de interes solo las almohadas muy malas

Leisure Family

8/10

Excellent

19 Sep 2019

Adriana

Buenísimo!!! Destacó la atención de

Partner

10/10

Exceptional

06 Sep 2019

Verified traveler

Todo lo esperado
No tengo más que decir, buena atención, buen desayuno y muy bien ubicado
O

Business Partner

6/10

Pleasant

22 Aug 2019

Verified traveler

Muy cordiales los recepcionistas! Muy buena atención. Lo único regular fue que la cama grande era una unión de 2 chicas y las toallas no estaban en condiciones. Les dejo como sugerencia que revean el desayuno sin tacc. Deben informarse.

Leisure Partner

10/10

Exceptional

19 Aug 2019

Mario Agustín

Gran ubicación!

Partner

8/10

Excellent

13 Jul 2019

Verified traveler

Buena opción

El hotel es correcto. Se destaca la amabilidad del personal y el desayuno. Además está en una muy buena ubicación.

6/10

Pleasant

09 Jul 2019

Alvaro

Buena ubicación y poco más.

Habitacion pequeña pero suficiente para pasar la noche . Baño muy pequeño y sin adicionales. Lo más insólito fue que la caja fuerte estaba cerrada y cuando llamé al front desk para que la abrieran , me dijeron que la Administración se habia retirado y nadie tenía las llaves para abrirla. Era viernes a la noche y el sábado de mañana cuando pedí lo mismo me dijeron que hasta el lunes era imposible por la misma razón !!! Eso si , me ofrecieron las dos veces las cajas que tenían al costado del front desk . INSÓLITO! He estado en muchísimos hoteles mejores o peores , pero esto nùnca me habia pasado .

Family

4/10

Poor

26 Jun 2019

Albino

Faltan servicios. La cochera la cobran desmesuradamente.La gente es buena sino abría q salir corriendo. Se quedó en el tiempo

Partner

8/10

Excellent

11 Jun 2019

Verified traveler

Funcionarios de apoio da recepção e cafe da manhã muito receptivos, agradáveis e prestando excelente auxílio.
Ambiente geral do Hotel boa: local agradável, aconchegante.
Hotel com excelente localização: possível acessar vários pontos turísticos a pé. Bairro tranquilo, bonito e com várias opções de restaurantes, cafés etc.
Durante nossa estada, houve vários momentos que ficamos sem acesso a internet no quarto.
Serviço de limpeza no quarto poderia sr melhor, com mais detalhes: como tocar copos sujos.
Mas no geral, recomendo esse Hotel. Inclusive foi a segunda vez que fiquei hospedada nele.

Leisure Family

4/10

Poor

16 Apr 2019

Verified traveler

Espacio pequeño, ventilación antigua, al abrir la ventana me quedé con la hoja en la mano, no había secador de cabello, cobraron la cochera del auto cuando se publica estacionamiento gratis.

Business Family

8/10

Excellent

02 Mar 2019

Jacqueline

Relación precio-conveniencia sobrepaso expectativa

Excelente servicio por parte del personal, súper atentos y serviciales. El desayuno es un mini buffet con variedad para escojer. Esta ubicado en una zona muy segura, bonita y conveniente. Definitivamente me volvería a quedar.

Family

8/10

Excellent

05 Dec 2018

NINA ROSA

Hotel simples. Com atendimento bom.

Atendimento acolhedor por parte do pessoal de recepção, sempre gentis e prestativos. O café da manhã bom. A única ressala é quanto as acomodações que se mostram um tanto precarias.

Partner

8/10

Excellent

19 Nov 2018

Gustavo

Excelente ubicacion, buen desayuno.
Personal amble.

6/10

Pleasant

08 Nov 2018

Verified traveler

Un hotel con una buena ubicación y personal agradable. Solicitamos una habitación triple donde solo habia un enchufe y en una zona incomoda para llegar. Las toallas y toallones deberian tener una renovación ya que estaban deshilachados en las puntas y eran muy asperos. Las sabanas de las camas simples no eran las del tamaño, se le colocó una de mayor tamaño doblada para simular que era la adecuada, lo cual al moverse uno durante la noche hace que se corra y es molesto. Detalles pequeños que ayudaria a una mejor referencia, aun así fue agradable la estadia. Gracias por la atención.

8/10

Excellent

08 Nov 2018

Verified traveler

Excelente la atención en el hotel, me facilitaron toda la ayuda que les solicite. La habitación muy limpia.

6/10

Pleasant

30 Oct 2018

Nilton

Bem localizado, facilitando assim, as locomoções aos pontos turísticos, o ao comércio em geral.

6/10

Pleasant

21 Oct 2018

Meiliene

Pra uma noite só foi ótimo

Chegamos tarde no hotel, a equipe prontamente nos acomodou.
Não há Wi-Fi no quarto, cama meio desconfortável.
Café da manhã bem bom.

Partner

2/10

Poor

28 Sep 2018

Jose Luis

Pésimo mantenimiento

El hotel, está en mal estado de conservación, en la entrada no siquiera está el cartel y el revoque está caído, parece una obra en construcción, la habitación tiene todas las paredes manchadas sucias,

2/10

Poor

22 Sep 2018

karem

Total decepção

Para resumir, travesseiros rasgados, roupas de camas encardidas, café da manhã das 7hs às 11hs, mas as 9hs não tinha mais nada e a equipe da cozinha se recusou em repor.
Cabelo nos lençóis, sujos e velhos, cortinas encardidas, péssimas condições!! Uma decepção total, não deveria estar em funcionamento.
Funcionários tentaram ser cordiais, porém, sem nenhuma autonomia.
Não indico nem ao meu inimigo.

Partner

6/10

Pleasant

27 Aug 2018

Angela

Hotel centrico

Buena ubicación, habitaciones limpias, colchon viejo con pozo, no deja descansar apropiadamente, hay un cartel que dice que las toallas no se lavaran para preservar el agua y finalmente se cambian a diario.
La calefaccion no funciona

8/10

Excellent

27 Aug 2018

Marina

Agradable estadia.

La estadia fue agradable. El personal fue de mucha ayuda. La habitacion era comoda. El desayuno estuvo muy bueno.

8/10

Excellent

25 Aug 2018

Josefina

Óptimo

Muy buena estadía, el hotel en perfectas condiciones. Ubicacion inmejorable. Personal muy amable y respetuoso.

Family

2/10

Poor

21 Aug 2018

Mariano

horrible hotel

Malísima. Reserve con un mes de anticipación y no había habitación matrimonial disponible. Unieron las camas con mas altura un colchón que el otro! El desayuno una porquería. Nadie se hace responsable de nada. Muy mala experiencia. Muy viejo. Muy mal servicio. Todo muy negativo!!!!

Partner

6/10

Pleasant

23 Jul 2018

analia beatriz

La ubicación es inmejorable.
El desayuno es bueno.
La habitación muy chica para tres. El estado del hotel deberían mejorarlo con más luz en los pasillos y que sean del mismo color !!! La habitación tenía muy poca luz. Deberían modernizarlo y pintarlo

Family

4/10

Poor

17 Jul 2018

pri

Malisimo

No contaban con hab cuadruple y tomaron la reserva, me mandaron a otto hotel a la 1 de la madrugada Sheltown, sucio horrible drficientr

6/10

Pleasant

17 Jul 2018

Verified traveler

Buena ubicacion.. habitaciones cerradas con ruidos, piso que no se encontraba en estado optimo, haciendo ruido al caminar y mueble de cama deficiente..

6/10

Pleasant

29 Jun 2018

Verified traveler

atencion en recepción

Dados los problemas que surgen de la contratación a través de páginas de internet con detalles claros de lo pactado, el personal de mesa de recepción de la noche debería ser mas cordial

6/10

Pleasant

25 Jun 2018

Verified traveler

Práctico, muy buena ubicación

Oki pasamos una noche, estuvo muy bien.
Excelente desayuno

10/10

Exceptional

12 Jun 2018

Verified traveler

La habitacion fue excelente, la cama muy comoda, el desayuno muy bueno, el personal muy amables y atentos. Lo super recomiendo.

2/10

Poor

02 May 2018

Joao Afonso de

Péssimo, horrível, muito horrível

Vcs têm que parar de vender estadia desse hotel urgente. Pior hotel q já vi, na primeira noite já trocamos de hotel. Quarto sujo,
Hotel fedido, funcionários mal
Educado.

Partner

8/10

Excellent

18 Apr 2018

Verified traveler

Acceso al microcentro

Cercanía de lineas de micros y subte zona segura, aclarar q no incluyen iva los precios , los fines de semana siempre lleno

6/10

Pleasant

10 Apr 2018

teresa

hotel muy bien ubicado

siempre he tenido una muy buena atención del personal

8/10

Excellent

12 Mar 2018

Verified traveler

Buen hotel bien ubicado.Hotel Embajador

Muy buena ubicacion.personal atento.Buen servicio de desayuno y horario c comodidad..

8/10

Excellent

12 Mar 2018

Jose luis

Pedí cama de 2.1/2 y no tuvieron mejor idea de juntarme 2 camas chica para disimular poner sabana grande y atarlas en las puntas el personal y mucamas muy bien desayuno bueno y variado

8/10

Excellent

27 Feb 2018

Verified traveler

Básico, pero bueno. Dentro del servicio que ofrecen y cobran, es aceptable. Es la segunda vez que reservo por medio de Hoteles.com y al llegar no estaba la reserva. Me trasladaron a otro Hotel del grupo. El Concerje se preocupó por la situación y buscó una solución.

Partner

10/10

Exceptional

21 Feb 2018

claude

Bon rapport qualité /prix

L'hotel est ancien , mais bien entretenu.
Le personnel de reception est efficace et parle anglais.
seche cheveux dans la salle de bain avec baignoire.
pâs trés loin de la gare de retiro, pour aller visiter tigre.
Bon rapport qualité /prix

Partner

6/10

Pleasant

05 Feb 2018

Maximiliano

Camas no son comodas...

La cama king size es juntar dos camas singles que se abren, al solo momento de acostarse. No es cómodo... y no lo recomiendo...

Partner

10/10

Exceptional

01 Feb 2018

Julio cesar Maria

Recomendable

Estupendo todo!!!

Family

10/10

Exceptional

16 Jan 2018

Verified traveler

Lindo hoteo, excelente desayuno

Vinimos en familia, es un hotel cómodo. Los baños un poco chicos. El desayuno es excelente!

8/10

Excellent

15 Dec 2017

Verified traveler

Lindo hotel en el centro zona trankila es un hotel antiguo pero bien cuidado

2/10

Poor

05 Dec 2017

Alessandra Cristina

Péssimo hotel, nada funciona!

As toalhas estavam rasgadas e manchadas de marrom e com manchas de batom vermelho. As cortinas encardidas!
Não havia secador e não funcionava o ar condicionado, não se podia usar o cofre porque eles não tinham peças de reposição e tudo poderia ficar preso dentro.
Péssimo hotel, com um atendimento pior ainda. Nada fazem para nos ajudar. Havia somente 1 pessoa da recepção que reconheceu os erros do hotel e nos emprestou 1 ventilador.
No bairro há muitos outros hotéis, fujam deste aqui! Não vale a pena o sofrimento e pagar por uma coisa e não receber nem metade me parece absurdo!
O café da manhã tem os pães duros e poucas outras opções. Tomei café lá somente 1 vez e preferi ir num café próximo nos outros dias!

As fotos do site são propaganda enganosa, tanto onde aparece 1 secador no banheiro, quanto as fotos do café da manhã.

Family

6/10

Pleasant

17 Nov 2017

Verified traveler

La ubicacion es muy buena!!!! Lo mejor

Pague por una habitacion con cama doble y me dieron dos camas individuales juntadas que no alcanzaban las sabanas a cubrir y se separaban las dos camitas mientras dormiamos.

6/10

Pleasant

16 Nov 2017

Verified traveler

buena ubicación!!

10/10

Exceptional

11 Nov 2017

Ricardo Manuel

Muy buena estadía

La estadia fue excelente y los servicios muy burnos.

Partner

6/10

Pleasant

06 Nov 2017

ana beariz

Decepcionante la llegada al hotel

Cuando llegamos no teníamos pieza, tuvimos que esperar bastante y cuando nos fuimos nos cobraron IVA, cosas que no avisaron cuando uno contrato todo por internet en hoteles.com

Family

4/10

Poor

05 Nov 2017

Verified traveler

Reserva inadequada

Minha reserva foi feita para cama de casal e esperava a varanda com vista pra rua como estava na foto. Pra minha surpresa quando cheguei no hotel, o quarto era com duas camas de solteiro e sem a varanda . Tive que brigar para efetuarem a troca. Depois de muita discussão conseguiram uma quarto com cama de casal e prometeram que iriam me colocar no quarto com a varanda. Não aconteceu!! Fiquei muito descontente na reserva prometem um quarto chego lá encontrei outro. Tive que ficar três dias em um hotel que não era o que esperava. Em uma cidade estranha com dificuldade na língua fiquei à mercê do mal serviço .

4/10

Poor

04 Nov 2017

carolina

Localização mto boa

Banheiros antigos. Chuveiros quebrados. Ara condicionado quebrado e mto sujo
Café da manhã com mto poucas opções.

6/10

Pleasant

29 Oct 2017

Mario Richard

Estadía regular, oferta en fotografías no real

El entorno del Hotel muy bien. El espacio de la habitación muy reducido, había que cerrar la puerta para poder ingresar al baño, definitivamente no es como se muestra en las fotografías, El servicio de desayuno bien, los ambientes limpios pero los pasillos muy descuidados. Reservé cama Queen y me dieron dos camas personales unidas, lamentablemente no podía cambiar de hotel porque no se aceptaba cancelación ni reducción de días, si se respetase lo que muestran en las fotografías estaría bien, pero no son reales. En síntesis una estadía de regular para abajo.

6/10

Pleasant

28 Oct 2017

Verified traveler

Hotel cómodo en el centro

Todo muy bien. Lo justo por el precio. Lo único es que el baño le faltaba un poco de higiene en especial el piso. El resto bien.