Nu Hotel

8/10

Excellent

15 Apr 2026

Ashley

Great location, staff was helpful. Breakfast didn’t stay up the whole time. Rooms are older and could use some update but overall good stay

Family_with_children

6/10

Pleasant

13 Apr 2026

Amy

Not a great hotel. Breakfast yucky. WiFi broken. Good location though.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Rich

All staff were great as usual. Room was clean.

Partner

10/10

Exceptional

12 Apr 2026

Aaron

I had a really great stay at the NU Hotel Brooklyn. The staff was incredible from start to finish. Everyone was friendly, helpful, and made the whole experience feel welcoming.

The location is hard to beat. It’s extremely convenient, especially if you’re heading to the Barclays Center, which is an easy walk. There are also plenty of food options nearby, so you’re never short on places to eat. Parking in the garage next door was simple and hassle-free, which made a big difference.

One thing that really stood out was the room size. For New York, especially at this price point, the room was surprisingly spacious. I’ve stayed in smaller rooms that cost more, so this was a nice upgrade in terms of comfort. The room itself was very clean overall.

The only area that could use some improvement is the bathroom. It looked clean at first, but there were a few spots in the shower and above the mirror that could benefit from a deeper cleaning.

Breakfast was okay. It gets the job done, but it’s nothing particularly memorable.

This was a great stay. Between the staff, location, room size, and overall comfort, I’d definitely stay here again.

Family

8/10

Excellent

12 Apr 2026

Griselda

Nice location! Wonderful staff

Family_with_children

6/10

Pleasant

11 Apr 2026

Kathleen

Pros: Easy to get to and parking garage was right next to hotel. Continental breakfast was decent and saves you a decent amount of money in NY.

Cons: Dirty and outdated. Weird stains on ceiling and on drapes and curtains.

8/10

Excellent

10 Apr 2026

Seila

We had a good time at this hotel. Breakfast was basic continental but was great for our toddler to get fed before a day out in NYC.

Room was pretty spacious, especially for NYC standards. They also brought up a crib for our toddler to sleep in which was great.

Location was great. Close to metro and also close to some of the charming brooklyn neighborhoods.

Family_with_children

10/10

Exceptional

09 Apr 2026

Lian

Great hotel at this price point. It was clean, comfortable, and had some artistic flair, as well as the included continental breakfast in the lobby which is a time-saver.

Friends_and_family Family

6/10

Pleasant

06 Apr 2026

Micah Wolfe

staff was friendly

the one complaint i had was that our room wreaked of cigarette smoke
i let front desk know to make sure i wasn’t charged
aside from that, room is ok.
location is wonderful

8/10

Excellent

06 Apr 2026

Hillary

Great breakfast with coffee, tea, juice every morning to get our day started right. Walking distance to shopping and the Paramount Theater. We had a great stay!

Family

10/10

Exceptional

06 Apr 2026

Camila

The staff are amazing and the rooms are clean. I highly recommend!

Self

4/10

Poor

02 Apr 2026

Lewis

Drainage in shower and bathroom substandard.
Breakfast not worth having.

Partner

8/10

Excellent

23 Mar 2026

Anthony

The Nu Hotel is located well in Brooklyn, convenient to public transportation, including subway from/to Howard Beach/JFK. The room and bathroom were very clean and comfortable, although I found the in-room AC/heating unit a little loud. The hallway on the second floor also smelled a little of tobacco smoke. As I only stayed for one night, I didn’t get to sample other amenities, such as the breakfast and gym.

Self

8/10

Excellent

21 Mar 2026

John

NU Brooklyn is, in the words of Jack Reacher,\" Everything you need, nothing you don't.\"
Well placed ,10 minutes walk from multiple subway stations.
Clean, friendly, comfortable and functional. Spare not fancy.
Would be 4 stars but goes down to three because they could not fix a broken light over the sink over 3 full days, including one regular workday, threatening to turn shaving into a blood letting.
Will definitely stay again.

Family

10/10

Exceptional

18 Mar 2026

Henry James

Immaculate

Self

10/10

Exceptional

17 Mar 2026

Walisa

I came to Brooklyn to attend a concert for my BDay. I was pleasantly surprised to know that the staff was friendly, accommodating and professional. You never know what you're going to get with NY energy... Also, the cleaning staff was awesome; I ended up leaving them a little tip! My room was cleaned daily not like some other major chains. I thoroughly enjoyed my stay here @ NU and would recommend it to anyone.

Partner

2/10

Poor

15 Mar 2026

Robert

I pad for two double beds and they gave us one bed and an awful cot. The woman at the desk said that’s all we have and wasn’t very friendly. All she said was that’s all we have do you still need it.

10/10

Exceptional

15 Mar 2026

Jhoan

Staff was super accommodating. Area was nice

Partner

10/10

Exceptional

11 Mar 2026

Wendy

Nice inside and outside! Staff was very pleasant and check in was really easy! In a good area that's close to shops and restaurants. They are building a jail across the street, so it was noisy during daylight hours.They worked overnight as well and it was pretty quiet once dark, we were thankful for the blackout curtains bc there were bright lights for the workers. The rooms were spacious and beds were very comfy with great pillows. There was a little sign that mentioned a mini wet bar in the room, but there was none, which a mini fridge would have been nice to have, but not essential to us. I wish it was available for another weekend trip I have coming up bc I'd def stay again!

Friends

6/10

Pleasant

09 Mar 2026

Euklyn Charnell

My stay at NuHotel was just okay nothing really special. The rooms were very spacious and the location is ideal, but honestly that was about how good it gets. I feel like there are better hotels you can stay at that will be worth your money. At this hotel I was told I had to pay a certain amount everyday for amenities and it just isn't worth it. I had a 4 day trip and the wifi was not working for the whole duration of my trip. Everyone asked about it and the staff was very nonchalant with there response. No answers were given it was just \"they haven't told me anything\" and honestly the general manager gave off a \"its not my problem energy\". The only place to get wifi was the lobby. So can you imagine everyone is in the lobby working and talking for long periods. It was uncomfortable you want to be in the comfort of the room especially if you are having private conversations or working. And after so many people being in the lobby it was dirty so I don't know I felt really uncomfortable. So like I said there are better hotels to stay at this was kind of pricy for the bare minimum.

Self

8/10

Excellent

04 Mar 2026

Sharon

Clean. Safe. Friendly.

10/10

Exceptional

25 Feb 2026

Cindy

Clean, bright, spacious room. Staff was very friendly and accommodating.

Partner

8/10

Excellent

25 Feb 2026

Mable

Our stay was less good than on previous occasions. Breakfast ran out of food first morning. Staff courtesy was limited. We had to search for staff to clean our room (we were there five nights). Location is convenient for us and we will probably book again, but hoping things will be better next time.

Partner

10/10

Exceptional

24 Feb 2026

Ryan

Well-run hotel.

Self

6/10

Pleasant

24 Feb 2026

Yves

I liked they had a lot of cable channels. And hot water.

Self

10/10

Exceptional

23 Feb 2026

Jenny

Clean room. It is a good size room in NYC. The bathroom is spacious and modern. We have two beds for two people so we slept comfortably.

Family

6/10

Pleasant

19 Feb 2026

Nicholas

Checking was a disgrace

Rooms overbooked with current visitors having paid to extend their stay until 6pm when original check in was 3pm. No prior warning to this

Eventually got in room at 7.45pm. No offer of a discount or refund despite losing out on almost 5 hours of room availability

Self

10/10

Exceptional

17 Feb 2026

Michael James

This is a modern hotel, somewhat stark rooms, but efficient, staff is friendly, and I enjoyed the continental breakfast with a mixture of New York travelers from all over the world

10/10

Exceptional

16 Feb 2026

Lisa

Great Stay

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Mac

A fine clean quiet and convenient stay, steps away from Carroll Gardens and Downtown Brooklyn.

Leisure Self

10/10

Exceptional

05 Feb 2026

Kiera

Clean room, courteous staff

Self

10/10

Exceptional

02 Feb 2026

Bryanna

Clean and a nice

8/10

Excellent

02 Feb 2026

Douglas

Room was not clean. Bedding was dirty- probably not washed. Moved into different room which was fine. Hallway carpeting looked like hadn't been vacuumed in days

10/10

Exceptional

01 Feb 2026

Gregory

Very clean room. The staff were very polite and courteous. I will be coming back to Brooklyn and will stay here again.

Leisure Self

8/10

Excellent

31 Jan 2026

Suzanne

Conveniently located Brooklyn Hotel with a young, fresh vibe. We stayed here on an overnight trip to celebrate our anniversary along with our toddler. Nice breakfast included.

2/10

Poor

26 Jan 2026

Druvanand

The room had one Queens and bunkbed
I had to check out one day earlier

Business

6/10

Pleasant

19 Jan 2026

Brandon

Check-in was smooth and hotel is a great location. However, there was a lingering smell of smoke in the room and we came to find out the HVAC system has some quirks which often led to heat exceeding nearly 80 degrees. That said, the hotel did offer us an opportunity to speak to the front desk for a possibility of swapping rooms, which was appreciated.

Partner

8/10

Excellent

19 Jan 2026

Eldon

Room was clean but rather spartan. Bed was very hard. Staff friendly. Breakfast limited but good.

10/10

Exceptional

17 Jan 2026

Dorien

Everything was good

Leisure

2/10

Poor

16 Jan 2026

Jennifer

The hotel had no hot water when we stayed at the end of December. The hotel could have emailed to inform guests but did not -- only telling guest upon check in. Compensation was just a waiver of the $28 resort fee. Will never stay at this hotel again.

Leisure Family

4/10

Poor

11 Jan 2026

Sydel

NJ hot l ad claimed that there was a deep soaking bathtub on the room and that was incorrect. It has a regular outdated tub

8/10

Excellent

11 Jan 2026

Eyner

Me gusto la avitacion

Business_and_leisure Family

2/10

Poor

29 Dec 2025

Jasanne

No hot water, $28/night compensation. Go to the Hilton around the corner instead.

Business_and_leisure Family

6/10

Pleasant

28 Dec 2025

Tomas C

Breakfast food could be better

Leisure Family

8/10

Excellent

26 Dec 2025

Carson

Very expensive for what you get. Comparable price to similar hotels that are near Central Park and charged $350 for breakfast which includes simply bagels and fruit

Good staff and feels safe though which is big.

Leisure Family

4/10

Poor

22 Dec 2025

Russell

No hot water for showers!!!!

Leisure Family

6/10

Pleasant

20 Dec 2025

Stanley

Staff was helpful however romm telephone did not work, Heat/air system was not explained and unit was poorly located, bed was not great.

Friends_and_family Friends

6/10

Pleasant

16 Dec 2025

David

All was \"fine\", nothing special. $400+/night seems like a lot to pay for a \"fine\" room. Several maintenance issues in the room, burned out lightbulbs not replaced' only a partial roll of toilet paper, no second roll; toilet paper roll holder at an angle. Front desk was cordial, helpful.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Kathleen

Quirky decor, good location and nice staff. Free breakfast was awesome and enjoyed having tables in the lobby to sit and eat takeout

Leisure Family

6/10

Pleasant

01 Dec 2025

Jonathan

Average, room was a little run down, the fridge made an awful noise and the AC was also loud. I wouldn't personally stay again.

Business Self

8/10

Excellent

26 Nov 2025

Renée

Room was clean and enough room for a short stay for 2 people. The bed was firm but WAY TOO BOUNCY. Anytime one person would get in and out of the bed. The other person would go bouncing up in the air. Not good if you are not a very deep sleeper. Also lots of noise from outside, which is to be expected on such a busy street. They only gave you one roll of toilet paper and there was a sharp protrusion from the wall where there should have been a magnifying mirror. The doors are incredibly heavy, there are two sets, and nobody helps you in or out or over opening the door with all your luggage. I was concerned if somebody was elderly how that would work. There’s just one person standing behind the desk and they just watch you struggle. It is a basic no amenity stay.That being said very inexpensive for Brooklyn.

8/10

Excellent

23 Nov 2025

Teresa

Breakfast menu was predictable. Food was fresh. Staff were friendly and kept food full.

Friends_and_family Family

8/10

Excellent

20 Nov 2025

Michael

Room was very clean. Would have rated a 5 if not for the construction next door, which began promptly at 7 AM. Staff was helpful. Breakfast was limited but adequate.

Leisure Self

6/10

Pleasant

16 Nov 2025

eugene

Wasn't the same experience from when I stayed here for a month more than 10 years ago. Hallways and rooms were a little dingy and had signs of wear, but staff were nice.

10/10

Exceptional

10 Nov 2025

Onita

Room was good, not spotless but fine. The staff was excellent! Location was great!

Business_and_leisure Self

10/10

Exceptional

10 Nov 2025

Miryam

Location, clean room, great staff!

Self

10/10

Exceptional

07 Nov 2025

Lesley

The room was spotless and the staff responded quickly when our HVAC wasn't working

6/10

Pleasant

07 Nov 2025

Bentley

I was disappointed in the experience of this hotel for the price point. The TVs did not work for the first 3 nights of my stay. The shower flooded the bathroom floor upon use every time. The hotel promised to reimburse some expenses due to the TV issues they had. However they have not followed through and are no longer responding. I think there are better hotel options for the rates they are charging. Would not choose to stay here again.

2/10

Poor

07 Nov 2025

Michelle

both nu Brooklyn and Expedia can jump in the lake. There waa a small mistake in the booking
Instead of attempting to correct it, Nu Brooklyn and Expedia dug their heels in and did not attempt to help. They lost a great customer. Short sided front desk and poor customer service. They can take a long walk off a short pier !!!!!!

Leisure Family

10/10

Exceptional

06 Nov 2025

Joseph N

Clean room, friendly people, reasonable price

Leisure Self

10/10

Exceptional

06 Nov 2025

Katie

Wonderful stay. Rooms are lovely, clean and quiet (aside from the slamming doors of other rooms but that seems to happen in every hotel now?). Everyone on staff was super nice and helpful. The \"resort fee\" feels like a strange scam—an obligatory $25 surcharge each day for not great breakfast and very weak/intermittent WiFi—but the price per night and general stay of the hotel was truly great.

10/10

Exceptional

03 Nov 2025

Katie

Just great. Clean, quiet (except for the slamming doors but that seems to be everywhere now?), lovely. The staff is all super nice.

6/10

Pleasant

03 Nov 2025

Gene

Room was not properly cleaned upon arrival. There was a small towel left on the shower curtain bar, and a used room key inside an open drawer. One of the nightstand has no power. Breakfast has limited selection and often crowded. Otherwise the stay was passable, which is quite an extraordinary thing to say, given how much they charge.

Business Self

10/10

Exceptional

02 Nov 2025

George

Yes service was great and room was spotless

Self

2/10

Poor

30 Oct 2025

Lucinda

Staff lied about the breakfast offerings. The amenities promised for a mandatory $25/day were not provided: no free prosecco pour on arrival, no slippers in the room, no Brooklyn Pass. With the rudeness, unfriendliness, and mandatory fee without providing the amenities I will not be staying here again.

Business_and_leisure Self

8/10

Excellent

29 Oct 2025

Andrew

Clean room, but Spartan. Breakfast limited and not great quality. Little help offered or available when breakfast items ran low. Check in staff good. Front foyer area a bit run down. Bedding of questionable quality, duvet very stained.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Diane

Front desk very helpful and friendly, especially the smiley man on during the weekday. Loved using the free bikes. Great location. I guess I needed to tell housekeeping if I wanted them. No one ever came for 3 days, but then again I didn't ask for them. Ran out of tp the last day, but were leaving.

Partner

10/10

Exceptional

21 Oct 2025

Ziwei

It’s my second time live at this hotel. Love it as always. The location is great and the staff is very helpful. Will choose it again next time.

Business_and_leisure Partner

6/10

Pleasant

16 Oct 2025

Mark

Ok

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

John

N/a

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

EUNYOUNG

Good breakfast

Friends_and_family Family

8/10

Excellent

27 Sep 2025

Luis

Plenty of restaurants near by.

8/10

Excellent

25 Sep 2025

Cole

Big rooms for NYC

Leisure Partner

8/10

Excellent

18 Sep 2025

TRICIA H

Location perfect! The shower needs some help. Otherwise the property is great, staff wonderful and knowing when I booked it was a touchless type of hotel!

10/10

Exceptional

08 Sep 2025

Dane

Works

8/10

Excellent

04 Sep 2025

Mariesa

Friendly staff and great location

This is a a suitable, reasonable hotel in a great location. The staff was incredibly helpful and friendly. Wish the food options were better - they have a small menu 5-10pm through a 3rd party and a very basic free breakfast every morning. The bed was a bit uncomfortable but served its purpose. Would stay there again when looking for a money saving option.

Business

8/10

Excellent

02 Sep 2025

Jennifer

Best in Brooklyn

Very comfortable hotel with friendly staff. Delicious free breakfast. This was our second stay and we will definitely return again. The location is perfect even with the construction across the street.

Partner

8/10

Excellent

02 Sep 2025

Margarita

Very convenient location, close to subway, lots of dining options. No parking- have to park nearby and pay an additional $50 per day/night.

Leisure Family

2/10

Poor

01 Sep 2025

Rhett

The old woman who checked me in ruined my entire stay, I ended up leaving.

10/10

Exceptional

28 Aug 2025

Gigi

We had a great stay at Nu Hotel- our daughter was starting College and we spent the week in Brooklyn getting her settled. The staff are friendly, attentive and accommodating. The hotel is conveniently located in walking distance to subway lines and transportation into the city. They have a well kept and equipped gym and continental breakfast was simple but had a good variety. I recommend the hotel and we’ll certainly stay there for our next visit.

Business_and_leisure Family

10/10

Exceptional

22 Aug 2025

Simon

Decent choice Hotel in Brooklyn.

Decent quality and value stay in Brooklyn - plenty of bars, delis and restaurants in the neghbourhood.

Business

10/10

Exceptional

11 Aug 2025

Lyndsay

Great visit

We booked this hotel to stay overnight to see our favorite band and couldn't be happier! The hotel itself was super cute and very clean. The staff was incredibly friendly and helpful. Will definitely visit again!

Friends_and_family Family

8/10

Excellent

11 Aug 2025

Kate Burlingham

Very nice hotel if you can get it in the 200-range. Anything more than that is lacking. Rooms adequate and clean but cleaning staff under staffed and stretched thin. Morning breakfast a definite plus. Would stay again if can get it for the right price. Not a 3/400 night hotel.

Leisure Family

10/10

Exceptional

05 Aug 2025

John

Excellent value. Clean, well-lit hallways. Well-kept rooms and very clean bathroom. Very helpful staff. Good self-serve breakfast of fresh-cut melon, hard boiled eggs, bread, cereal.

Leisure Self

10/10

Exceptional

03 Aug 2025

Aliza

Everything was a great experience. I would come here again.

Leisure Self

10/10

Exceptional

02 Aug 2025

Ercheng

:) Nice location!

10/10

Exceptional

28 Jul 2025

Donna

Neat Hotel in Convenient Location

The staff at the NU Hotel were friendly and helpful. The room was clean and a good size. Nearby access to subway stations.

Partner

6/10

Pleasant

27 Jul 2025

Lori

Construction across street and older hotel rooms.

2/10

Poor

26 Jul 2025

Steven

Nothing!

Leisure Family_with_children

8/10

Excellent

24 Jul 2025

Norly

The property was clean, but the parking was not convenient because I had to pay $65 per day for parking and I could not do in and out with the car.

Leisure Family

8/10

Excellent

24 Jul 2025

Rafael

It has not been well maintained, some cheap amateur repairs.

Leisure Family

10/10

Exceptional

22 Jul 2025

Zamecka

Nice

Business_and_leisure Self

8/10

Excellent

22 Jul 2025

Celina

would come again

10/10

Exceptional

21 Jul 2025

Chavonne

I've stated here several times and enjoy the

Leisure Partner

6/10

Pleasant

19 Jul 2025

Shemeia

I know this might be petty but I didn't like the fact they didn't have a microwave inside the room they didn't have a ice machine on our floor we had to the lobby The shower head did not give no pressure and the breakfast selection was not good, But I did like The customer service, the location and the fact that they had bikes that you can ride that came with your stay

Leisure Partner

8/10

Excellent

18 Jul 2025

Verified traveler

Hotel is decent. No carpet in the room which is a plus. Loud noises can be heard from the parking garage next door and the walls are thin. Some staff were friendly and some clearly didn’t want to be bothered.

6/10

Pleasant

15 Jul 2025

Crescencia

The AC was so loud. I adjusted the settings and it didn’t help at all, there is a random towel under the mattress. I was scared to touch it. The curtains had what looked to be burns on them. The window seals had stains that could have been cleaned off. The whole forth floor was hot and humid. As you come off the elevator you breath and water and immediately start to sweat. Bathroom shower needs updating bad.

Leisure Self

8/10

Excellent

11 Jul 2025

Patricia

Enjoyable

We had a nice stay at the hotel. It was kept very clean and the service was friendly. Room was small but we only slept there at night so we didn’t mind. Centrally located for good food and shopping also. Construction across the street started early and went on into the evening. Not the pace if you’re looking for quiet.

2/10

Poor

10 Jul 2025

Wayne

It would take me too long to explain why you should not go to this hotel just don’t go there’s way better hotels than this one. Take my advice.

Leisure Self

10/10

Exceptional

09 Jul 2025

LUCIA

Everything was great, except the WiFi. Very cumbersome to fill the information daily on all devices

Leisure Family