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BALAJU

Veracruz · Mexico

Boulevard Ávila Camacho # 1371View location

8.6/10Excellent730 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.6/108.6
Condition8.8/108.8
Location9.2/109.2
Neighborhood9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About BALAJU

The 68 welcoming accomodation units offer a perfect place to relax at the end of the day. In addition, Wi-Fi access is offered at the establishment's common spaces. The hotel provides 24-hour reception.

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Located in Veracruz (Malecon), Balajú Hotel & Suites is within a 5-minute walk of Veracruz Aquarium and within 3 minutes by car from Carranza Lighthouse. This hotel is 1.5 mi (2.5 km) from Veracruz Harbour and 1.7 mi (2.7 km) from Veracruz Cathedral.

Make yourself at home in one of the 63 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7 AM to 10:30 PM.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a smoke detector
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Veracruz Wax Museum 0.4 km / 0.2 mi
Veracruz Aquarium 0.4 km / 0.2 mi
Veracruzano Coral Reef System National Park 0.5 km / 0.3 mi
Regatas Beach 0.6 km / 0.4 mi
Villa del Mar Beach 0.8 km / 0.5 mi
UNIMEX Mexican University Veracruz 1.1 km / 0.7 mi
Malecón de Veracruz 1.3 km / 0.8 mi
Conjunto Escultórico del Centenario de la Construcción del Puerto de Veracruz 1.4 km / 0.8 mi
Bastion of Santiago Museum 1.5 km / 0.9 mi
Parque Zamora 1.5 km / 0.9 mi
Monument to the Veracruz Heros 1.6 km / 1 mi
Carranza Lighthouse 1.6 km / 1 mi
Centro Cultural Atarazanas 1.7 km / 1 mi
Naval Historical Museum 1.8 km / 1.1 mi
City Museum 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 68
  • hotel
  • 24-hour reception
  • Check-out hour
  • Wi-fi
  • Bellboy service
  • Lift access
  • Luggage room
  • Restaurant
  • Banquet hall
  • Meeting room
  • Business centre
Show 4 more facilities & services
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    BALAJU

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    BALAJU

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    BALAJU

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    BALAJU

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    BALAJU

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    BALAJU

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    BALAJU

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about BALAJU

8.6
Excellent
730 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.8 /10
Location
9.2 /10
Neighborhood
9.0 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
13 Apr 2026
David
Lugar bonito, buena relación precio y muy cerca de acuario y centro histórico lo que lo hace muy buena opción para hospedarse.
Family_with_children
10/10
Exceptional
01 Apr 2026
Oscar
Pasamos varios dias en este hotel tomamos 2 habitaciones en general el hotel muy limpio y el personal de la administracion y limpieza muy atento, en el restaurant te dan un cafe y pan de cortesia. hay la opcion del buffet con costo, bueno no con muchas opciones, hay estacionamiento y valet parking muy atento quien rapidamente trae el vehiculo. en general nos gusto el hotel. bien ubicado.
Friends_and_family Family
10/10
Exceptional
30 Nov 2025
Enrique
Clean room and excellent customer service.
Leisure Partner
10/10
Exceptional
23 Nov 2025
Daniel
Excellent hotel in a great location.
Business_and_leisure Family
10/10
Exceptional
16 Jul 2025
williams
Good place to stay
10/10
Exceptional
28 Mar 2025
Adrian

Buen servicio

We loved our stay very cozy and welcoming pool was clean.

We loved it is in the Malecon close to everything we needed.
Friends_and_family Friends
10/10
Exceptional
27 Feb 2025
Sherry
Have stayed at this botel several times. Great location.
Leisure
6/10
Pleasant
16 Oct 2024
Rhona

Disappointing

The best thing about this hotel was the staff. They were always very helpful and polite
However the room itself came up short. The air conditioning was extremely noisy which made it difficult to sleep. The room also smelled moldy I tried opening the screen door to let air circulate but it didn’t really help. The last night I was there I could get no hot water from the shower which was annoying. But my biggest complaint was that the WiFi was very unreliable. It was impossible to stream entertainment as the signal kept cutting off. I would not return to this hotel
Self
8/10
Excellent
11 Sep 2024
Charles
Very nic place to stay great staff
Leisure Self
10/10
Exceptional
17 Aug 2024
Josephine
Excellent rooms! Short walk to the aquarium.
Leisure Family
6/10
Pleasant
21 Jul 2024
norma borjas
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
Leisure Family_with_children
10/10
Exceptional
17 Mar 2024
Omar
Good customer service , convenience location , friendly people
Leisure Family
10/10
Exceptional
06 Feb 2023
Tania
Everything was great... exellent location...staff was great too
Leisure Partner
10/10
Exceptional
15 Nov 2022
Miguel
Excellent hotel very clean 100% recommend
Partner
10/10
Exceptional
18 Mar 2021
Verified traveler
Jorge Ayuso the porter is absolutely great!!! He goes out of his way to make sure your stay is nothing but the best. Great asset to the lodging.
Leisure Family
10/10
Exceptional
03 Feb 2020
Verified traveler
Rooms are neat and clean. Restaurant right downstairs. Decent selection of food on the buffet. They have a pool. Close to many things: malecon, aquarium, restaurants, shops.... Friendly and helpful staff!
Friends_and_family Partner
10/10
Exceptional
07 Oct 2019
Verified traveler
Fun place. Great service. Nice people. We would return.
Leisure Family
10/10
Exceptional
26 Apr 2019
Verified traveler
The hotel has the greates location of the city. The restaurant has great and delicious food. For sure I will stay there again. I will highly recommended.
Friends_and_family Family
8/10
Excellent
15 Jan 2019
Ronald

Pleasant stay, good location, acceptable!

My 3rd time there, desk personnel capable and friendly, balcony views, taxi and local bus service good, complaint faulty lock boxes, and room wifi room 315 seriously lacking, sporadic!
Included breakfast, simple, but adequate. Rooms large and modern. Shall stay here again, 3.5 rating.
8/10
Excellent
11 Sep 2018
MARIO

Muy buen hotel por el precio pagado


La atención en la recepción, y el valet parking es muy buena; no obstante, en el restaurant puede mejorar.
Estuve dos días en fin de semana en la habitación 315, que tiene una bonita vista parcial al mar; siempre muy limpia y el aire acondicionado funcionando perfectamente.
Una limitante fue el wifi que no funcionó a pesar de haberlo reportado.
Partner
8/10
Excellent
11 Jun 2018
Omar

Muy buena opción de hospedaje

Muy buen hotel, limpio con habitaciones amplias y de mucho mejor calidad que otros hoteles en el mismo rango de precio.
El desayuno incluido es jugo, cafe, fruta y pan.
Tiene alberca aunque es pequeña.
Friends
10/10
Exceptional
04 Jun 2018
Person
100% clean every day.
8/10
Excellent
08 May 2018
Verified traveler
I requested a taxi to be ready at 5 am and they forgot to schedule it. The pillow was really bad. Everything else was very good
6/10
Pleasant
04 Nov 2017
carlos

Good hotel

Good hotel close to the aquarium, in a good neighborhood
4/10
Poor
03 Nov 2017
carlos

It looks like a nice hotel, but it misses

It looks like a nice hotel, price is ok, rooms are not that bad. But the problem was that there were really noisy room neighbors and they were drunk at 4am, we called frontdesk and they did nothing. Really cold and small pool.
10/10
Exceptional
19 Jul 2017
global biz guy

Great service. Super buffet breakfast

Room large with small but adequate balcony overlooking the bay. Pool small but well designed with towels and shower. Hotel super clean. Bell and front desk staff top notch. Superb fresh fruit selection as well as full cooked Bfast. Don't forget to ask for hot milk for the Veracruz cafe con lece!
10/10
Exceptional
15 Jul 2017
Verified traveler

Very nice hotel very very close to the beach

My family and I we have a really good Time My kids enjoyed the food from the hotel and then love the view from the beach with different Aníbal to get time thank you
10/10
Exceptional
01 Feb 2017
Neil

Great location. Great breakfast.

Everything about this trip was great and the service at the Balaju definitely contributed to that. We could easily walk to the beach, aquarium, restaurants and places to buy souvenirs. One of the best things we remember about the Balaju though is their great complementary breakfast. It was a 5-star breakfast every morning.
Family
4/10
Poor
09 Jan 2017
Ray

Not good

When I got in to my room I noticed shower was not clean. So the bellboy just picked up the hair ball and that was it. After 45 minutes I noticed my room it's not getting cooler so I walked to the front desk. The guy at the front didn't care what I was saying, He wanted the same bellboy see why it was not working. I told him it was the bellboy that turned it on. I am not a rocket scientist but I have turned on the AC before in my life. But no he made me take the bellboy to my room. So he can tell him it's not working. Long story short I had to get the manager to change my room. As for the free breakfast. The way they were checking the coupons making sure I am the right person having to breakfast. I didn't do anything wrong but the made me feel like I was cheating. I would say no to this place! I would say if they offer me a free room. I would say no! I don't want to be in a concentration camp
10/10
Exceptional
28 Dec 2016
Verified traveler

Clean hotel near to the beach

I reserved a room with view to the beach, but when we arrived they gave us other room and reception Pamela promised next day we have the room but that never happened. This continued for the duration of my stay.The pillows and bed had plastic this was uncomfortable. Cafeteria and parking staff was excellent.
8/10
Excellent
30 Apr 2016
BluBlur95

Overall good!

Good location, between the Central Plaza and Boca Rio (community to the south of Veracruz proper) Close to the bus station and relatively close to the airport. Beaches are near, as well as, restaurants (lots of seafood and steaks) and of course the infamous Oxxo's (convenient store) are close by. Staff was good, some better than others. Daniel the bellmen was extremely helpful and the front desk staff was very good. I had an excellent view of the ocean the street in front of the hotel. Keep in mind there is a Navy training facility directly across the street, so if you don't enjoy hearing revelry at 5 am the rooms on ocean side of the hotel maybe a problem. In say all that, the maid service was minimal at best, and the complimentary breakfast was fair.
10/10
Exceptional
13 Apr 2016
Maria T.

Thank you for all. Gracias a todos por su servicio

Great staff I will recommend this hotel
Food is great
From the doorman
To the room maids were very pleasant
Just one of the receptionist was a little unpleasant but all the others were helpful and plesant. Thank you
For your service
10/10
Exceptional
17 Mar 2016
Farid and Amal
Everyone at the hotel was welcoming and helpful. The room was clean and comfortable. We had a very good night sleep. The breakfast buffet was delicious and the staff were very accommodating.
8/10
Excellent
13 Mar 2016
Verified traveler

Nice hotel

Really nice hotel. It's a little far from el centro but it's still walkable. Right on the water, nice breezes at night. I'd stay here again.
8/10
Excellent
04 Mar 2016
Ronald

Acceptable area hotel

Near acquarium, beaches, naval residence across street, hotel inludes breakfast buffet, Veracruz style, front rooms face ocean, recommend ear plugs if light sleeper, then no problems. Staff accommodating, consider area safe, although old and decrepit. Hotel relatively modern, beds comfortable. REcommended!
6/10
Pleasant
01 Mar 2016
Ronald

Acceptable hotel in area

Staff friendly, English spoken, breakfast more Veracruz style than American, but generous. Large rooms, comfortable beds. Easy access to beach and bus to Boca and zocalo.
8/10
Excellent
29 Jan 2016
Judee A
The staff was helpful. WiFi was not available in our rooms
Partner
10/10
Exceptional
20 Jul 2015
Verified traveler

Simple, easy, wondeful...

Balcony room with a wonderful view of the ocean. The staff was nice and accommodating. The wifi kind of sucked but otherwise it was a wonderful time
10/10
Exceptional
08 Jul 2015
Tonya

Awesome Hotel

I have stayed in a few other hotels in Veracruz and I keep coming back to this one. This hotel is in a great location, clean and has a wonderful breakfast buffet. The staff goes above and beyond to make help you out and make sure that you are comfortable.
Partner
8/10
Excellent
14 Jun 2015
ap

Good hotel by the price it's ok

It's not a beach hotel, but if you go only for sleep it's ok
10/10
Exceptional
08 Jun 2015
STEPHEN

Vera Cruz vacation.

A great location for all museum's and historical sites.
Partner
10/10
Exceptional
03 Jun 2015
Verified traveler

Great hotel

It was an extremely clean hotel from the rooms to the hallways to the lobby to the parking area and so on... The managers inspect the rooms daily to check cleanliness and towels and paper... I rate it a 10
10/10
Exceptional
01 Jun 2015
Scott and Renee

The most accommodating, helpful people on Earth!

Not only is this hotel immaculate, the staff at this hotel goes above and beyond to please their guests. Their service and sincerely beats even the best reviews at other hotels. Everything we asked for, everything we needed, everything we needed help with, they did for us with a smile. On one occasion, I needed to get in touch with a school in Veracruz and my internet connection would not work. One of the front desk representatives used her personal email account and typed exactly what I had written in English. Jorge, the bell man, became an instant friend. He is bilingual and translated for us with the other staff, taxis and bent over backwards to assist at every turn. The food in the restaurant is amazing and the staff there is right on point also! If you ever go to Veracruz, I can't imagine you will find a more incredible hotel experience with people who are the nicest anywhere!
8/10
Excellent
28 May 2015
ALBERT

Nice modern hotel

The price and free breakfast were worth it. The only thing missing was a hotel bar to make a full functional hotel.
Family
8/10
Excellent
27 May 2015
ALBERT

Better than expected

Great location, nice installations, very good hotels.com price.
Family
10/10
Exceptional
23 May 2015
Omar

Stay here!!

Great location ... The staff is super friendly and welcomed
8/10
Excellent
06 Feb 2015
Mirtala

Balaju! Good place

The hotel manager Was very helpful And friendly in accosting our needs.
This hotel is a great bargain for $55 dollars a night, but I would not pay more than that. Overall a nice place.
Family
10/10
Exceptional
14 Jan 2015
Michael

clean, good breakfast, beach front

meet up friends for a weekend in veracruz and the four of us split a double room, nice location on the beach front, we were able to walk to the downtown zocalo, great free breakfast but be careful they will try to charge you if you get food off a certain serving table. super clean rooms. good wifi
Family
10/10
Exceptional
05 Jan 2015
Verified traveler

Great hotel

Great location, nice staff ,very clean and food was good.
10/10
Exceptional
31 Dec 2014
Gary

excellent hotel and good value

Great staff - not all speak English but several do. The complimentary breakfast americano was very good - rooms are very clean. Avoid the beach next to the aquarium - very crowded and dirty. Walk north 4 blocks and a much nicer beach ( recommended by the staff )
Family
4/10
Poor
26 Dec 2014
LI

no recommend

1.corner of the toilet not clean.
2.price not to fit 3 star
3.service boy so bad and charge us extra payment(one person 35 MXN) for our breakfast,even though we have the ticket for the breakfast and have a reservation for breakfast included
4.no anyone tell us there is the area for extra payment before you have your breakfast,let me no good feeling
5.it like no management
Family
6/10
Pleasant
18 Oct 2014
Verified traveler

Interesting

The hotel staff made us feel unwelcome. Almost as we were an inconvience. Could not print airline tickets from their business center. Breakfast was not so good. If you want to sleep in. Well hope you don't have a room across.from the marine training camp.
10/10
Exceptional
17 Jul 2026
Sarai
Solo nos gustaría que dejaran aditivos para el café como coffe matte o leche
10/10
Exceptional
20 Jun 2026
Luis Eduardo Uscanga
Habitación muy amplia y cómoda
Partner
10/10
Exceptional
02 Apr 2026
JOSE
Excelente ubicacion. Cerca a servicios y zonas de interes
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
EDUARDO
Habitación muy bien. Personal amable.
Family
10/10
Exceptional
06 Jan 2026
Pedro
La atención muy buena, la habitación siempre estuvo limpia y el personal muy atentos.
10/10
Exceptional
30 Nov 2025
Alyssa Jimena
Muy amble todo el personal, buena vista frente al mar y excelentes habitaciones
Leisure Partner
4/10
Poor
24 Nov 2025
Martha Imelda
La habitación no es lo que esperaba y la recepcionista me estaba atendiendo y como lo hice en la aplicación de Expedia me hizo espérate atendía otros huéspedes
10/10
Exceptional
24 Nov 2025
EDUARDO
Habitación impecable
Leisure Friends
10/10
Exceptional
17 Nov 2025
Arturo
LA habitación del 4to piso se escucha demasiado ruido a ratos de los ductos
8/10
Excellent
17 Nov 2025
Armando
Las. Habitaciones muy bien lgual el personal
Todo bien solo que la reservación segun era con vista al mar pero apesar de eso todo muy bien
Leisure Family_with_children
10/10
Exceptional
09 Nov 2025
Horacio Cruz
Las habitaciones muy limpias y reconfortantes el servicio excelente
Leisure Family
4/10
Poor
09 Nov 2025
Mario
El aire acondicionado no enfriaba, el wifi nunca se pudo conectar, los valet de estacionamiento nefastos, el televisor parecía tableta.
Business Family
10/10
Exceptional
09 Nov 2025
Yaneli
Buen servicio por parte de todo el personal, muy hamables y atentos. La habitación cómoda con buena vista. También el servicio del restaurante fue muy bueno.
Leisure Family_with_children
8/10
Excellent
05 Nov 2025
Sarai
Buen servicio
Business Family_with_children
8/10
Excellent
27 Oct 2025
Patricia
Los blancos de la cama son de baja calidad y se perciben sucios
Leisure
10/10
Exceptional
25 Oct 2025
DAGOBERTO
Muy tranquilo frente al mar todo excelente
Leisure Partner
10/10
Exceptional
21 Oct 2025
Beatriz
Una estancia muy segura, tranquila, y sobretodo muy limpia, agradable servicio y muy amables todos.
10/10
Exceptional
14 Oct 2025
Karla
Excelente servicio de estacionamiento genial pdeo el desayuno muuuy limitado.
Leisure Partner
10/10
Exceptional
05 Oct 2025
valentina
:)
Business_and_leisure Friends
10/10
Exceptional
02 Oct 2025
Alan
God
Business Friends
10/10
Exceptional
17 Sep 2025
Pablo

Buena experiencia

El hotel está en una buena ubicación. Cercano al Acuario de la ciudad, cafeterías y restaurantes. Y no lejos del centro de la ciudad tampoco
Partner
10/10
Exceptional
10 Sep 2025
Hidalgo

Excelente Servicio

Muy buen lugar, muy cómodo y limpio. Muy buena atención por parte del todo el personal. El único pero que podría es que la tele ya necesita una actualización, esta muy chica.
Business
10/10
Exceptional
10 Sep 2025
Patricia
Todo estuvo muy bien,las instalaciones,la atención,lo único que no me gusto es que la habitación olia a humedad.
10/10
Exceptional
27 Aug 2025
Armando
La recepción fue muy buena y los empleados muy atentos
10/10
Exceptional
22 Aug 2025
Javier
EXCELENTE
Leisure Family_with_children
10/10
Exceptional
21 Aug 2025
David
Volvería a ir me agradó
Leisure Family
10/10
Exceptional
19 Aug 2025
Maximino
Excelente ubicación e instalaciones
Leisure Partner
8/10
Excellent
17 Aug 2025
José Antonio
Muchas gracias por todo, nuestra estancia fue excelente 🌚👍
10/10
Exceptional
13 Aug 2025
José Vidal
Excelente habitación muy amplia y cómoda. Personal amable.
Leisure Family_with_children
10/10
Exceptional
10 Aug 2025
Esteban Rafael
Muy buena la atención de todos sus colaboradores
Business_and_leisure Partner
10/10
Exceptional
08 Aug 2025
Eric
En comparación a otros hoteles similares en los que he estado en este sin duda la limpieza es excepcional
Leisure Partner
6/10
Pleasant
08 Aug 2025
LUIS ALBERTO
Olor a humedad y no tuvieron el tipo de habitación que contraté.
Leisure Family
10/10
Exceptional
07 Aug 2025
Miguel
Sin nada que comentar del servicio 3 instalaciones solo que nunca me emitieron la facturación por más que se los recordé en 3 ocasiones lo cual si me ocaciona problemas con mi comprobantes de gastos
Business_and_leisure Partner
10/10
Exceptional
01 Aug 2025
DENISSE
Buena ubicación
Leisure Family
10/10
Exceptional
01 Aug 2025
Josue
Todo excelente
Leisure Friends
10/10
Exceptional
25 Jul 2025
Monica
Muy buen servicio
Leisure Family_with_children
10/10
Exceptional
20 Jul 2025
José omar López
Todo bien
10/10
Exceptional
14 Jul 2025
Bryan Samuel
Good
Leisure
10/10
Exceptional
12 Jul 2025
Yuli
excelente atención
Leisure Partner
8/10
Excellent
09 Jul 2025
Leticia

Sillas en alberca

En general bien, sólo es necesario renovar las sillas de las mesas que están alrededor de la alberca, al menos 3, estaban rotas del asiento. pueden ser inseguras y no dan buena imagen
Friends_and_family Family
8/10
Excellent
20 Jun 2025
Victoria
El servicio del hotel bastante bueno, la comida rica, la alberca bien, bonita vista. Solo tuve un inconveniente con el joven del valet parking en la noche el cual lo encontre usmenado denteo en mi auto justo antes de entregarmelo cuando lo solicite para salir
Partner
10/10
Exceptional
13 Jun 2025
Ana Maria
Excelente Hotel
Leisure Partner
10/10
Exceptional
06 Jun 2025
arisleydi
Me gustó, regresaría sin dudas
Business_and_leisure Self
8/10
Excellent
03 Jun 2025
Jaime
El valet es muy lento y me estaban dando una habitación diferente a la reservada.
De ahí en términos generales esta bien el hotel
Leisure Family_with_children
10/10
Exceptional
16 May 2025
José Carlos
En general buen trato y atención.
Business Family
10/10
Exceptional
15 May 2025
Enrique
Le falta mantenimiento a todo
Business Self
10/10
Exceptional
12 May 2025
adriana
Sus instalaciones son muy agradables y acogedoras.
Leisure Partner
10/10
Exceptional
05 May 2025
Estefania
Excelente servicio y el hotel está cómodo y bonito, sobretodo está muy céntrico y a corta distancia del acuarios y playa
Leisure Family_with_children

Location & surroundings

BALAJU
Boulevard Ávila Camacho # 1371, Veracruz, Mexico

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BALAJU

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