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Hotel Royalty
Veracruz · Mexico
Blvd. Manuel à vila Camacho 503 Esq Abasolo Col.View location
8.4/10Excellent556 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort7.8/10 7.8
Condition7.6/10 7.6
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Royalty
Located in Veracruz (Malecon), Hotel Royalty is within a 15-minute walk of Veracruz Aquarium and Veracruz Harbour. This hotel is 1. 4 mi (2. 2 km) from Veracruz Cathedral and 1. 4 mi (2. 2 km) from Zocalo.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance. Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Enjoy a satisfying meal at LA ANTOJERIA serving guests of Hotel Royalty. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee. Make yourself at home in one of the 245 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided.
Conveniences include phones with free local calls, and housekeeping is provided daily.
Show less
With a stay at Hotel Royalty in Veracruz (Malecon), you'll be within a 5-minute drive of Veracruz Harbour and Zócalo. This hotel is 1.4 mi (2.2 km) from Veracruz Cathedral and 4.4 mi (7.1 km) from Plaza Las Americas Shopping Mall.
Make yourself at home in one of the 178 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones with free local calls, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- Parking height restrictions apply.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
-
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 135 to 210 for adults, and MXN 135 to 190 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Regatas Beach
0.1 km / 0.1 mi
Malecón de Veracruz
0.5 km / 0.3 mi
Veracruzano Coral Reef System National Park
0.5 km / 0.3 mi
Conjunto Escultórico del Centenario de la Construcción del Puerto de Veracruz
0.6 km / 0.4 mi
Carranza Lighthouse
0.9 km / 0.6 mi
Bastion of Santiago Museum
1 km / 0.6 mi
Veracruz Wax Museum
1 km / 0.6 mi
Parque Zamora
1.1 km / 0.7 mi
Monument to the Veracruz Heros
1.1 km / 0.7 mi
Centro Cultural Atarazanas
1.1 km / 0.7 mi
Veracruz Harbour
1.1 km / 0.7 mi
City Museum
1.2 km / 0.8 mi
Naval Historical Museum
1.2 km / 0.8 mi
Museo de la Ciudad de Veracruz
1.3 km / 0.8 mi
Teatro de la Reforma
1.3 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 178
- hotel
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Secure parking
- Lift access
- Terrace
- Luggage room
- Restaurant: 1
Show 3 more facilities & services
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
DOUBLE SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN POOL VIEWTWIN • POOL VIEWTWN.VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
TWIN POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SEA VIEW KING BEDDOUBLE • SEA VIEW KING BEDDBL.KG-VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
DOUBLE SEA VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE SEA VIEWTRIPLE • SEA VIEWTPL.VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Royalty
TRIPLE SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TPL.VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Royalty
100
reviews shown
Juan
The photos are so much better than what you actually get. We booked two rooms they took forever trying to find our reservation. Parking was full so we had to park across in an alley where they locked our car for the night. Rooms were very basic but tv didn’t work. Bathroom was so small you were you basically were touching the sink to use the toilet.
Perla Esmeralda
Tuve una experiencia muy mala, aparte que la habitación no es la misma de la que se ve en las fotos de Expedia, todo está más deteriorado, el aire acondicionado no abastece se pasó mucha calor por las noches a la hora de dormir ya que de día no estábamos, yo desde el primer día pedí no tener servicio de limpieza ya que llevaba varias maletas y no quería tener ningún inconveniente, pero un día antes de mi salida entraron a acomodar la cama porque no hubo una limpieza completa y mis maletas las encontré diferente a como las dejé y cuando busqué los cables de mi iPhone y EarPods originales ya no estaban puse mi queja enseguida pero no me solucionaron nada y cuando ya que llegue a mi destino final busqué bien en mis maletas por si estaban ahí me hicieron falta otras cosas más, aquí en México todo cuesta muy caro cada cable original de iPhone cuestan muy caro, la verdad no vuelvo a hacer ninguna reservación aquí, quedé muy decepcionada muy mala experiencia no tienen personal honesto y responsable en este hotel
victor
It needs a deep maintenance
Javier
Parking too small
Karl
The hotel was clean. The building is old and needs upgrading. Staff is helpful and friendly.
Norma
Excellent customer service
German Alejandro
hotel aceptable, bien ubicado y limpio. El único detalle es que no contaban con agua caliente.
Anabel
It has a beautiful view, clean rooms and excellent customer service, but food was not that great at the restaurant very expensive and portions were very small, the rooms bed very uncomfortable, ac wasn’t working right, pillows felt like a stones i wasn’t able to sleep and i had headache the next day.
Erifred
No lo recomiendo por ese precio hay mejores hoteles y con desayuno incluido. Mucho ruido el baño muy sencillo chico y obscuro, cobijas y camas dejan mucho que desear
Maura
Mi hija viajo de indiana a veracruz para visitar unos familiares yo le reserve este hotel para q tenga vista al mar y se sintiera de lo mejor ... nunca se me notificó q el aire acondicionado no servía y les ofrecieron alejarlos en otro lado pero no estaba bonito ni con vistas al mar. Esto me dejó muy enojoda
Everardo
Everything was great
Martha
El hotel es bastante cómodo solo haría la observación del estacionamiento, no viene incluido en la reservación. Cuentan con un estacionamiento adicional al que se encuentra en el edificio, pero la disponibilidad es bajo demanda.
Juan Manuel
Super recomendable, un excelente servicio y sobre todo la comida rica .Todo su personal muy amable.
Luz de estrella
Clean room, staff 10/10
Martha
La estancia fue justa por el precio, buena vista y agradable ambiente familiar.
Gustavo
Staff was very helpful and my stay was very enjoyable. Would stay at this
JOSE FILEMON
El hotel tiene muy buena ubicación, solo que en general se ve un poco ya viejo, incluso el baño de la habitación que se nos asigno es muy pequeño y sus accesorios ya están muy desgastados.
Steve
Room back is pool area....only thing is on malecon street...otherwise not a 4 or 5 stars...
Jesus
Un buen lugar para llegar de vacaciones abitaciones limpias trato muy amable de todo el personal ya son dos veces que llegó a este hotel y cada que vez que llegue al puerto de Veracruz me siguire ospedando en este hotel
Brisa Andoeni
.
carol
Na
Abraham
Ac does work. Never works. Essential for this city weather.. u will get a fan at best.
Julio César
Very good service from the cleaning ladies; the rooms were clean.
Domingo
The view to the beach was great. All though the location was ok the room was not as great. Only one outlet for 5 people to charge our phones was terrible. The shower was unexceptionable. I wouldn’t recommend this place to any of my friends.
MARIA
Very Good
cesar
Good
Ernesto
You can walk across the street to the beach. Close to the local hangouts. Weather humid.
Martin
All ways been available for my needs an attention
With excellent service,; clean rooms,; any very good location
With excellent service,; clean rooms,; any very good location
Isaura
Por lo regular siempre me hospedó en Hotel Rotalty, y desde siempre cumple mis expectativas y el personal siempre servicial. Y los lugares para pasear están cerca
Jose
Nice place
Santa
Malo
Estan muy feos los baños y huelen a drenaje la regadera moja todo el baño porque esta todo parejo muy feo, el inodoro tapado
Edgardo
Older hotel. Nothing fancy. Good parking great location.
Carlos
Hotel Royalty is an old facility, with a lot of room for improvement, mattresses were uncomfortable, AC didn't work properly sheets and towels' quality was barely enough, it was expensive for the offered service. Nice port and sea views. Very well located for a nice stroll and for jogging along the malecon.
Catalina
Loved our short stay here. Great friendly service and clean.
Edna Patricia
Para pasar la noche esta bien aunque le hace falta mantenimiento a los sanitarios se ven ya muy dañados por la salitre.
Arturo
The view was excellent, see the sea and the ships leaving the port
LORENZO RODRIGO
Muy malas instalaciones
Mal. La verdad la propiedad deja mucho que desear, muy vieja, descuidada, los baños son horribles. El costo no vale la habitación que te proporcionan.
Judith
We loved the location the beach was just across the street. Our room had an ocean view which it was amazing.
The only thing we didn't like it's that it becomes a chaos having all guests around the front desk at check-in time (3pm)
The only thing we didn't like it's that it becomes a chaos having all guests around the front desk at check-in time (3pm)
Guisella
Right infront of the pier, breakfast buffet was really good and staff was really friendly
First room assined, cooling system too noisy and window view to a wall. We asked to be changed to another foom and view was great and no cooling system noise, but full of cockroaches. We had to kill around 15 cockroaches inside the room, in between the bed and the bed base, walking on the bed, terrible. We didnt ask for another room changed becuase at the front desk they said before that there were no more rooms available. So, we had to buy a insecticide and removed the bed clothes and slept with clothes on.
First room assined, cooling system too noisy and window view to a wall. We asked to be changed to another foom and view was great and no cooling system noise, but full of cockroaches. We had to kill around 15 cockroaches inside the room, in between the bed and the bed base, walking on the bed, terrible. We didnt ask for another room changed becuase at the front desk they said before that there were no more rooms available. So, we had to buy a insecticide and removed the bed clothes and slept with clothes on.
Verified traveler
It was cheap so that's good, and what was not hood was that the bathrooms were stinky
Adriana Alejandra
Excelente servicios, todos muy amables, las habitaciones muy limpias la comida muy rica y económica, la ubicación excelente, sin duda volvería a regresar
Isabel
Recomiendo el servicio, muy bueno.
América
En general todo bien, pero los alimentos del restaurante pésimos, la atención muy tardada, pasaron más de 25 min para que nos llevarán nuestros alimentos y éramos la única mesa de 3 adultos y un niño, no tenían pan para un club sandwich, los molletes el pan estaba feo, la pasta royalti sin sabor y batida, ni tienen chiles, horrible, el capuchino regado y sin espuma parecía leche de calcetín con casi nada de café, ya no volvimos a comer allí, no lo vale. Lastima de vista y lugar.
José
Un poco incómodo, pero bien ubicado
Perla
Me encantó su balcón con estupenda vista al mar y su ropa de cama si olía a limpio
AIDE
Me encantó la habitación con vista al mar, fueron unas vacaciones en familia y quedamos contentos con la atención brindada, el personal tanto de limpieza como en recepción muy amables, sin duda me volvería a hospedar en ese hotel.
Saturnino
.
Felipe Noe
El trato es aceptable
Benedicto
Les falta ampliar el estacionamiento
Dave
Todo al cien
Juan Manuel
El elevador es pequeño y tarda mucho. No hay botones de ahí en fuera todo muy bien, buena ubicación y buena vista, volvería a regresar a ese hotel.
Cristihan
la verdad si nos atendieron bien, me gustó
Irene
Gracias por las atenciones
David
Excelente servicio en todo momento
Leticia
Vista al mar
Jessica
Todo en excelente estado muy recomendable 👍
Armando Sebastian
Todo excelente desde que llegamos hasta que nos fuimos todo estuvo increíble sobre el hotel lo recomiendo completamente excelente servicio
Madai
Excelente 👌
Luis Daniel
Muy buena ubicación y el estacionamiento es amplio. La habitación muy limpia, lo único detalle es que el aire acondicionado es antiguo y hace mucho ruido.
Jonathan
El trato de la recepción hay que mejorar ,faltó más atención al cliente
JOSE LUIS ACUA
Terrible servicio del hotel, llegamos a hacer el check in y nos dijeron que las habitaciones no tenían clima, y en el puerto de Veracruz hacía un calor terrible, nos estaban mandado a otro hotel más barato y mucho más lejos de donde queríamos estar, pésima atención, pésimas instalaciones
Yazmín
Una experiencia muy agradable al igual que el personal muy amable, ya había estado antes aquí por eso mismo lo volví a elegir me encanta
edson
No son serios tenían descompuesto el clima de la habitación que me tocaba y su solución era mandarme a otro hotel totalmente fuera de el área que yo buscaba y ni siquiera me preguntaron o me dieron una opción más favorable a mis necesidades, para nada recomendable
Julia
Excelente ubicación y servicio... surgió un pequeño inconveniente pero lo manejaron con profesionalismo y cortesía... Lo recomiendo ampliamente
Ana Lilia
Tranquilo y confortable
Veronica
el servivio excelente, la infraetructura con falta de mantenimiento, aceptable y n muy buena ubicacion
Rebeca
Habitación limpia, con estacionamiento seguro y la atencion muy cordial
Maribel
Es la segunda vez que me hospedó aquí y calidad precio, sin queja alguna
Karla
Todo excelente, habitación limpia, buen sazón en sus platillos y muy buena atención.
Lo único q solo había una conección.
Lo único q solo había una conección.
Jose Maria
La atención de las recepcionista siempre están de malas
Diego
Me gustó mucho la estancia. Me sorprendió el personal y la constante limpieza que ofrece el lugar.
La comida no es lo mejor del mundo pero es muy completa.
Recomendado totalmente 👍
La comida no es lo mejor del mundo pero es muy completa.
Recomendado totalmente 👍
ERICKA
Todo bonito, excepto las habitaciones necesitan remodelarlas
Mariana
Muy agradable
Omar
.
Nayeli Citlali
La habitación y las instalaciones son amenas y limpias. Cuenta con vista a la ciudad y la costa y con un menú variado. El personal fue amable y puntual para el servicio de habitación.
Daniel Alberto
Me cambiaron la reservación y no me solucionaron nada
America Sayuri
Algo atractivo es que la habitación da frente al mar, hay tranquilidad y el personal es muy servicial.
Es una buena recomendación que doy
Es una buena recomendación que doy
OCTAVIO VICENTE
sí tenía estacionamiento, pero no vista a la playa
Carlos
Estacionamiento amplio bufet muy bueno
Abitacion cómoda
Abitacion cómoda
Aredhel
Con estacionamiento dentro de la misma propiedad.
Frente la playa y con una vista hermosa del puerto en la habitación con terraza.
Ya es un hotel viejito y se nota en el inmueble, pero esta bien cuidado y la habitación esta limpia.
Frente la playa y con una vista hermosa del puerto en la habitación con terraza.
Ya es un hotel viejito y se nota en el inmueble, pero esta bien cuidado y la habitación esta limpia.
Berenice
Muy bien todo
Cesar Eduardo
No es lo qie esperaba y no me quede ahi tuve que pagar otra habitación en un hotel diferente.
José Agustín
La limpieza fue buena,personal muy amables y atentos, siempre accesible y muy bonita vista al mar.
Pablo David
Habitación vista a la playa, todo excelente
Yurith Lisbeth
Me encantó mucho el hotel y estaba muy limpio
Ricardo Jorge Martinez
Es fácil estacionarse, transporte público y taxis en frente , muy buena vista a ala play
Min
Es el segundo año que voy con mi familia excelente hotel
Roger
Todo excelente calidad, precio, personal muy amable limpieza exelente muy recomendable .
Alma Gabriela
Muy agradable exelente servicio
Natalia
El personal muy atento, amable y servicial pero las instalaciones bastante viejas. La regadera tenia oxido del agua por fuga. Los frascos de shampoo, crema y acondicionador eran bastante pocos para una familia de 4. La regadera era de cortina y solo llegaba abajo de las rodillas por lo que salpicaba todo el piso y se hacia un deorden ademas podría haber un accidente, alguien se resbale. No tenían costurero basico en recepcion. El aire acondicionado era viejo. La limpieza de la recamara era buena. En general las instalaciones pesimas.
Norma elvira
Si
Aldo
Muy buena ubicación, vista al mar, muy buena relación costo beneficio, sin duda regresaría nuevamente.
Antonio
Están realizando remodelaciones en el 4o piso, las habitaciones están llenas de polvo en las superficies, mesas, burós, cabeceras, hasta en la superficie del lavabo y tapa de inodoro. El personal de limpieza solo se dedica a barrer y limpiar los pisos
Martha Paola
CONDICIONES DEL HOTEL ANTIGUAS, REGADERA OXIDADA, AIRE ACONDICIONADO OBSOLETO (MUCHO RUIDO POCA EFICIENCIA), CLOSET EN PESIMAS CONDICIONES, DESAYUNO REPETITIVO
Omar
Mucho ruido ambiente y de las maquinas
Cynthia
A mi llegada el retrete estaba sucio, no sé si tenía arena l qué pero se veía de mal aspecto. Pedí una habitación con vista al mar y más bien tenía vista a los borrachos que se ponen enfrente a beber y música a todo volumen que impiden el descanso. Se escucha mucho, el party bus. Definitivamente no pude descansar ahí.
Oscar
La habitación tenía buena vista hacia el mar y la atención de las recepcionistas es excelente, son muy amables y te ayudan con lo que puedan
Patricia
Es un hotel antiguo, pero no descuidado; cómodo; con una bonita vista hacia el mar y cerca de la zona centro. Lo único es la chapa de la habitación que no cerraba bien.
Raul
👍👍
Miranda
Este hotel lo visitaba de niña y este año que volvi en temporada de carnaval queria revivir mi recuerdo y fue muy buena elecion pues el servicio fue excelente muy bien la limpieza y el plus el buffet en la mañana por cargo extra se losnrecomiendo mucho
Location & surroundings
Hotel Royalty
Blvd. Manuel à vila Camacho 503 Esq Abasolo Col., Veracruz, Mexico
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Hotel Royalty
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