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City Express Veracruz

Veracruz · Mexico

Boulevard Manuel Avila Camacho M-92, L-2 FraccionaView location

8.2/10Excellent1,000 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.2/108.2
Condition8.0/108.0
Amenities8.2/108.2
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Express Veracruz

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a vending machine. Guests can catch a ride on the complimentary shuttle, which operates within 10 km.

A complimentary continental breakfast is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Make yourself at home in one of the 124 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0. 1 mile and kilometer.

Read more about this hotelShow less

When you stay at City Express by Marriott Veracruz in Boca del Río, you'll be on the waterfront, within a 5-minute drive of Plaza Las Americas Shopping Mall and World Trade Center Veracruz.

This hotel is 9.5 mi (15.3 km) from Veracruz Harbour and 0.1 mi (0.1 km) from Veracruzano Coral Reef System National Park. Make yourself at home in one of the 124 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Bioscore Sustainability Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • A car is not required for transportation to and from this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Veracruzano Coral Reef System National Park 0.1 km / 0.1 mi
Playa Tortuga 0.1 km / 0.1 mi
Playa La Bamba 0.2 km / 0.1 mi
Big Bola Casino 0.9 km / 0.6 mi
University of Veracruz 1 km / 0.6 mi
Plaza Mocambo Veracruz 1.4 km / 0.8 mi
Playa Penacho del Indio 1.4 km / 0.8 mi
Museo Agustín Lara 2.1 km / 1.3 mi
Playa Gaviota 2.3 km / 1.4 mi
Casino Codere Boca del Río 2.3 km / 1.5 mi
Playa Marti 2.5 km / 1.5 mi
Plaza Las Americas Shopping Mall 2.7 km / 1.7 mi
World Trade Center Veracruz 2.9 km / 1.8 mi
Estadio Universitario Beto Avila 3 km / 1.8 mi
Andamar Lifestyle Center 3 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2009
  • Total number of rooms: 124
  • Number of floors (main building): 6
  • Single rooms: 48
  • Double rooms: 63
  • Suites: 12
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
Show 31 more facilities & services
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Room service
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Clothes dryer
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Parasols
  • TV lounge
  • Bioscore Sustainability Certification
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST

    Photos are not available for this room type.

    City Express Veracruz

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH VIEWSSINGLE • WITH VIEWSSGL.WV

    Photos are not available for this room type.

    City Express Veracruz

    SINGLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    City Express Veracruz

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEWDOUBLE • OCEAN VIEWDBL.OV-1

    Photos are not available for this room type.

    City Express Veracruz

    DOUBLE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE OCEAN VIEWQUADRUPLE • OCEAN VIEWQUA.OV

    Photos are not available for this room type.

    City Express Veracruz

    QUADRUPLE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 BedroomQUA.2D

    Photos are not available for this room type.

    City Express Veracruz

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    City Express Veracruz

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    City Express Veracruz

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    City Express Veracruz

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    City Express Veracruz

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1

    Photos are not available for this room type.

    City Express Veracruz

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    City Express Veracruz

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ONE BEDROOMSINGLE • ONE BEDROOMSGL.B1

    Photos are not available for this room type.

    City Express Veracruz

    SINGLE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    City Express Veracruz

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR SEA VIEWSINGLE • SUPERIOR SEA VIEWSGL.SU-VM

    Photos are not available for this room type.

    City Express Veracruz

    SINGLE SUPERIOR SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    City Express Veracruz

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    City Express Veracruz

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

    Photos are not available for this room type.

    City Express Veracruz

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR SEA VIEWRoom • SUPERIOR SEA VIEWROO.SU-VM

    Photos are not available for this room type.

    City Express Veracruz

    Room SUPERIOR SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEA VIEWSINGLE • SEA VIEWSGL.VM

    Photos are not available for this room type.

    City Express Veracruz

    SINGLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    City Express Veracruz

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    City Express Veracruz

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    City Express Veracruz

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    City Express Veracruz

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM

    Photos are not available for this room type.

    City Express Veracruz

    DOUBLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    City Express Veracruz

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 0 m²DBL.WV

    Photos are not available for this room type.

    City Express Veracruz

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Express Veracruz

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    City Express Veracruz

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Express Veracruz

8.2
Excellent
1,000 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.0 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
11 Jul 2026
Rosana
Good stay, free breakfast and nice location
Self
10/10
Exceptional
13 Jun 2026
Juan
Good
2/10
Poor
06 May 2026
john
Room was filthy, air conditioning was extremely noisy, no ventilation in rooms, matress smelled
Like urine. Breakfasts were unappetizing. Breakfast area was always crowded and breakfast choices were nonexistent.Pool was filthy and not cleaned the entire week we were there. Brea
Partner
6/10
Pleasant
07 Jan 2026
Alfredo
My kids got sick after eating their ham and cheese from the continental breakfast. Other than that all good very beautiful view
2/10
Poor
02 Sep 2025
Hylke
Nobody spoke English. You have visitors from all over the world. But yet you only have Spanish people working in this hotel
It needs to be more diverse. The upkeep is horrible. Everything is old and dingy
Business_and_leisure Partner
6/10
Pleasant
21 Aug 2025
Tania Ma.
El aire acondicionado en el área de lobby y cafetería no servía
4/10
Poor
13 Aug 2025
Jack
The beds were comfortable. Front desk wasn’t staffed adequately. Long lines. Some staff seemed happy and interested in helping, most others were just there doing their job without a helpful attitude. There wasn’t any AC in the lobby so waiting in line to check in was miserable. This was also the breakfast area so it was uncomfortable while trying to have breakfast. Breakfast items were average.
Leisure
6/10
Pleasant
11 Aug 2025
Yvette Argelia Luna
Lunch is always the same and tasteless, the lobby area is very hot, the pool needs more time to enjoy, and the beach gate needs more time too.
10/10
Exceptional
07 Apr 2025
Dolores
Great location and accessible
Partner
10/10
Exceptional
11 Nov 2024
Tona
The hotel is clean, all staff are friendly willing to help you out
Good experience I’ll be happy to come back
Leisure Family_with_children
10/10
Exceptional
04 Nov 2024
Alfonso
Great in many ways being one the price/value rate.
Business_and_leisure Partner
10/10
Exceptional
03 Nov 2024
Lyn
Everything is perfect...the ocean view, the service,the breakfast, etc.
Friends_and_family Family
10/10
Exceptional
04 Oct 2024
Dolores Maria
Great staff, nice breakfast and amazing ocean views!
Leisure Family_with_children
10/10
Exceptional
28 Sep 2024
Norma
Amazing
Leisure
10/10
Exceptional
17 Sep 2024
Alfonso
Everything was great. Neat and clean.
Business_and_leisure Family
10/10
Exceptional
23 Aug 2024
Tiberio
Nice and clean.
10/10
Exceptional
18 Jul 2024
anastacio
This place was great, i enjoyed it very much, had a great view of the ocean.
Leisure Partner
10/10
Exceptional
18 Jun 2024
Gulshan
Everything was excellent. Thank you!
2/10
Poor
09 May 2024
Efrain
Our room was very small and there was poor ventilation. The room floor was all wet due to the A/C. We couldn't sleep because there were dust mites in our bed. The hotel staff was friendly and helpful though.
Business Partner
6/10
Pleasant
13 Apr 2024
Patricia
Great location. Although my room had ocean view the window was always foggy so I was not able to see anything. Not being able to open the window was a bad experience.
Business_and_leisure Friends
10/10
Exceptional
13 Apr 2024
Noe
Good
10/10
Exceptional
03 Mar 2024
Anthony
Very good!
8/10
Excellent
28 Feb 2024
Mary
The staff was efficient and friendly
Business_and_leisure
6/10
Pleasant
26 Feb 2024
Adan
It said ocean view and is not a balcone and the windows are very dirty and burry
Leisure Partner
6/10
Pleasant
21 Feb 2024
JUAN
Access to beach area is blocked by big rocks.
Rooms doesn’t have closets.
I will rate 3 stars overall
8/10
Excellent
02 Oct 2023
Jose Antonio
La ubicación es buena por la cercanía con plazas comerciales y restaurantes
Family
10/10
Exceptional
14 Jun 2023
Mario
I didn’t like that even though i paid for ocean view it was a big disappointment because the window exteriro was very dirty to be able to fully enjoy the view.
Leisure Partner
8/10
Excellent
17 Apr 2023
Miguel
Hotel was clean and pretty new, the food for breakfast wasn't the best, but I'd stay again (and somewhere for food)
Business Self
10/10
Exceptional
02 Apr 2023
Isabelle
Awesome for the $ can not beat it
Business_and_leisure Family
10/10
Exceptional
24 Mar 2023
Samuel Leon
I made some changes in the last minute and there wasn't any issue
Leisure Family_with_children
4/10
Poor
04 Jan 2023
roman
Bad
Business_and_leisure Family
10/10
Exceptional
03 Jan 2023
Omar
Regadera drenaba muy lento y se acumulaba el agua
Leisure Family
10/10
Exceptional
26 Aug 2022
Jose Maria
Excelente en todo. Mantengan ese standar.
Leisure Family
8/10
Excellent
06 Jul 2022
Fabiola Ahumada
I want to mention That the person in charge of my floor was amazing and beyond. Rosario was also a wonderful person that always tried to help us. My kids loved the hotel. Lucy the manager was an amazing manager trying to help us always. Some staff doesn’t even smile. I was so surprised but it was good at the end of the road.
Leisure Family
10/10
Exceptional
05 Jul 2022
Roberto
The staying in this hotel was amazing, great staff, good location.
Leisure Family
8/10
Excellent
01 Feb 2022
Carolina

Cumple las tres B

Es un hotel muy básico, pero bastante limpio, tranquilo, con alberca y acceso a la playa
Partner
6/10
Pleasant
02 Jan 2022
Alberto
The hotel looks better in pictures than in person. Even though is a newer property there are many details that make it look outdated.Some furniture is old and dirty and windows are not properly cleaned. Also the towels provided are really old and stained. I was happy about the cleaned performed in my room though and the staff was friendly.
Leisure Family
6/10
Pleasant
12 Dec 2021
Luis
Staff was friendly, but the room was in poor condition. I was not able to use the air conditioner because it sounded like a semi-truck accelerating inside my room. The shower was clogged.
Business Self
8/10
Excellent
15 Nov 2021
Pedro
The service.
Leisure
8/10
Excellent
19 May 2021
alberto
GREAT!!! Just the bed are not so good
Friends_and_family Family
4/10
Poor
01 Mar 2021
Verified traveler
Hotel looks rundown. Rooms and bathrooms did not appear to be properly cleaned. Swimming pool was dirty with trash and face masks. Needs more cleaning maintenance.
Leisure Family
10/10
Exceptional
01 Mar 2021
JIMENA
Everything was great! Good prices and good place to be!
Business
10/10
Exceptional
11 Feb 2020
Verified traveler
Exx3lente hotel ambiente la gente, todo super lo recomiendo
8/10
Excellent
22 Jul 2026
Julissa
Un servicio muy básico y regular limpieza y atención
10/10
Exceptional
12 Jul 2026
Erika
El personal muy amable y atento en todo momento al resolver dudas
Family
4/10
Poor
07 Jul 2026
LUIS HERALDO
Los cuartos están deteriorados
Friends_and_family Family
8/10
Excellent
06 Jul 2026
Paulina
El desayuno es muy desagradable. Podrían esforzarse un poquito. Fruta refrigerada. Comida sin sabor. Las cosas están bien. Pero el sabor es fatal. Muy feo. Si tuviera sazón y sabor todo sería diferente. Es mi recomendación. No nos gustó y no desayunamos . La mucama me despertaba todos los días. Si tenían horario de limpieza hubieran avisado para decirles que íbamos de vacaciones a descansar. Por lo demás el precio calidad beneficio. Bien. Pero definitivamente no volveré por el desayuno y la despertada
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
Fernando
El hotel se encuentr amuy limpio, el personal es muy atento y los servicios son buenos. La vista a la playa es preciosa y funciona para escapar un fin de semana con la familia, cuenta con alberca y es de los pocos City Express que cuentan con servicio de restaurante, aunque con pocas opciones pero muy buenas y a precio accesible.
Business
8/10
Excellent
27 Jun 2026
Jorge
Habitación funcional, cerca de plaza comercial.
Friends
6/10
Pleasant
27 Jun 2026
ezequiel
Nuestras ventanas estaban sucias, la llave no funcionaba bien, el personal un poco grosero
Family
8/10
Excellent
22 Jun 2026
Jorge
Bueno
Partner
8/10
Excellent
18 Jun 2026
Maria Jose
al llegar nos atendio una recepcionista amable pero no se percato que estaba ocupada la habitacion del segundo piso y fue muy incomodo, ya que abrimos y estaban todas las cosas des huesped salimos de inmediato y al bajar a la recepcion nos atendio otra recepcionista muy mal encarada le comentamos que cuanto seria la diferencia por una vista al mar y elevo el costo dos veces, incomodos pero regresamos a la habitacion asignada del 3 piso y todo bien por que ya no solicitamos mas atencion para no pasar una mala estacia, la comida del buffete rica, la alberca limpia y las toallas limpias, el area de playa tambien muy limpio, si regresaria.
Partner
4/10
Poor
14 Jun 2026
Rocio
Se escuchaba el ruido de la calle en la habitación, una de las cortinas estaba atorada y no bajaba, así que la luz entraba a la habitación, no funcionaba el apagador del extractor del baño, asi que toda la noche hubo ruido, les avise y no me hicieron caso.
Self
10/10
Exceptional
14 Jun 2026
Maria del Socorro Carbajal
Todo super y atentos instalaciones al 100
Partner
2/10
Poor
03 Jun 2026
Enrique
Se inundó la habitación con la lluvia
La cortina se cayó
Sucia la habitación
Family_with_children
6/10
Pleasant
01 Jun 2026
Juan Carlos
La estancia es muy aceptable igual el personal , solo requiere mantenimiento la alberca y el wifi se complica un poco la conectividad
Family_with_children
10/10
Exceptional
28 May 2026
Rodolfo
SATISFECHO
Partner
6/10
Pleasant
28 May 2026
MINOU
Se que es un hotel de \"negocios\", donde solo lo ocupan para dormir, pero el personal de la recepción que me recibió bastante indiferente y el acceso a la playa está terrible, no es amable ni con discapacitados, niños ni gente mayor.
Family
10/10
Exceptional
26 May 2026
Octavio Aguirre
Todo muy en orden limpio, alberca comoda
Business
2/10
Poor
24 May 2026
Roberto Hernández
Le colchón olía a orines, pasamos muy mala noche y fue muy complicado conectarse al internet.

Muy mala experiencia, NO volveremos a hospedarnos ahí.
Partner
8/10
Excellent
23 May 2026
Jesús
Buena atención del personal.
Partner
10/10
Exceptional
23 May 2026
Alejandra
Habitación limpia y buen servicio
Family
10/10
Exceptional
20 May 2026
JUAN LOPEZ
sabanas limpias
Self
8/10
Excellent
17 May 2026
Elizabeth
Buena ubicación. El personal muy atento. La alberca bien y la playa que aunque no pertenece al hotel esta muy bien. Lo único que puedo decir es que falta un poco de más limpieza en el baño. El desayuno es justo loqnue se necesita y lo bueno que lo dejan tiempo suficiente.
Family_with_children
8/10
Excellent
16 May 2026
Miguel
El desayuno cumple, el estacionamiento techado es muy pequeño, la limpieza de los baños de la alberca y las regaderas del costado podría ser mejor.
Friends_and_family Family
8/10
Excellent
15 May 2026
Daniel
Buena atención
10/10
Exceptional
07 May 2026
Diana
Habitación limpia personal atento
Family_with_children
10/10
Exceptional
05 May 2026
Flor de María
El menú muy bueno
Family
10/10
Exceptional
05 May 2026
JOSE ISRAEL
Casi todook, salvo un poco de olor en las habitaciones
Self
10/10
Exceptional
05 May 2026
JOSE ISRAEL
Excelente Front desk, buena ubicación, la habitación huele un poco mal pero todo ok
Self
4/10
Poor
03 May 2026
Sergio A.
Mala atencion del personal, no tenian mis habitaciones listas, muy desordenada la entrada, el desayuno fue un desastre porque no habia orden, la habitacion estaba sucia.
Friends_and_family Family
10/10
Exceptional
23 Apr 2026
Antonio
Falta variedad
10/10
Exceptional
20 Apr 2026
Juan Jasiel
Excelente ubicación, el personal siempre es amable y las instalaciones son muy buenas. El plus siempre es el desayuno incluido en la estancia.
8/10
Excellent
16 Apr 2026
JOSE ANTONIO
El desayuno fue bueno, pero el internet fallaba un poco, personal amable
10/10
Exceptional
16 Apr 2026
Ricardo
.
Business
8/10
Excellent
16 Apr 2026
Blanca Lilia
Se llena muy rapido el eatacionamiento, es desayuno es fresco , sabor agradable , el personal es amable
10/10
Exceptional
15 Apr 2026
JOSE ANTONIO
Esta ubicado en buena lugar, seguro y cómodo
10/10
Exceptional
15 Apr 2026
Dalia Yasmin Beltran
Excelente servicio!
Family
10/10
Exceptional
09 Apr 2026
Emmanuel
Está bien
Partner
6/10
Pleasant
09 Apr 2026
Connie Elcy
Ñ
10/10
Exceptional
08 Apr 2026
GABRIELA ESTEFANIA
Muy bien
10/10
Exceptional
06 Apr 2026
Yolanda
Excelente servicio y el hotel super, a la orilla de la playa
10/10
Exceptional
04 Apr 2026
Joel
No tengo ninguna queja. Excelente servicio y por supuesto que regreso
Partner
10/10
Exceptional
04 Apr 2026
Ricardo
Todo muy bien
Family_with_children
8/10
Excellent
28 Mar 2026
Alfonso
si
Family_with_children
10/10
Exceptional
22 Mar 2026
Arq. Juan Manuel
Al principio ya no me querían hacer valida mi reservacion porque no había pagado con 72 horas de anticipación, en la pagina dice que puedo pagar al momento del check in, despues de dimes y quejas, me la hicieron valida y eso porque llegue a las 8:30 am aunque el check in era a las 3pm, sino seguro me dejan fuera.
Partner
10/10
Exceptional
21 Mar 2026
Ricardo
.
2/10
Poor
16 Mar 2026
gustavo
El comedor muy sucio así como varios lugares del hotel, mucha gente mojada entrado al elevador, mucha gente en el lobby haciendo una convención en la entrada del hotel en lugar de ir a la sala de juntas … horrible experiencia
Family
4/10
Poor
15 Mar 2026
Alejandro
Paguen su reserva, de otro modo no la respetan
Friends_and_family Family
10/10
Exceptional
14 Mar 2026
Gabriela
Habitacion limpia, personal amable, el desayuno buffet rico, la tv con canales de cable y agua caliente para la ducha y lavamanos. Desde la alberca se puede bajar por unas escaleras a la playa, recomiendo, pasé una agrable estancia con mi familia.
Family_with_children
10/10
Exceptional
13 Mar 2026
Mirtha
Descanso total
Friends_and_family Family
10/10
Exceptional
09 Mar 2026
Ximena
Una estancia agradable, habitaciones limpias y el personal muy atento
Self
10/10
Exceptional
07 Mar 2026
Norma Isela
Súper bien, todo excelente
Friends_and_family Family
10/10
Exceptional
23 Feb 2026
yamel
Éxito
6/10
Pleasant
21 Feb 2026
Silvia
Nos tocó una habitación a un lado del cuarto de limpieza y el ruidazo que no dejaban dormir, que inicialmente la habitación que se había reservado era de una cama y nos terminaron dando habitación con dos camas.
6/10
Pleasant
13 Feb 2026
Josue
La habitación cuenta con poca luz sólo una pequeña lámpara a cada lado de la cama, el desayuno insípido, café malo
Business
10/10
Exceptional
04 Feb 2026
Arturo Alejandro
Personal amable
Leisure Partner
10/10
Exceptional
03 Feb 2026
Jehu
Habitaciones limpias, personal amable y servicial.
Friends_and_family Family
10/10
Exceptional
01 Feb 2026
Israel
Todo excelente estancia y servicio 🙏
Self
10/10
Exceptional
28 Jan 2026
Guillermo
Muy buen habitación con varios aditamentos con ganas de ni salir de allí .. Teo bien
Partner

Location & surroundings

City Express Veracruz
Boulevard Manuel Avila Camacho M-92, L-2 Fracciona, Boca Del Rio, Mexico

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