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Ramada Plaza by Wyndham Veracruz Boca Del Rio

Veracruz · Mexico

241 Las Americas AvView location

9.0/10Excellent1,001 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ramada Plaza by Wyndham Veracruz Boca Del Rio

The Ramada Plaza by Wyndham Veracruz Boca del Rio is conveniently located near the beach and Veracruz's main shopping areas. Guests can enjoy amenities including an outdoor pool, restaurants, bars, a fitness center, and a library.

For meetings and events, the hotel offers six event rooms with a maximum capacity of 450 people. Each guest room features a flat-screen TV with cable, comfortable beds, a work desk, and amenities to ensure a pleasant stay.

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With a stay at Ramada Plaza by Wyndham Veracruz Boca del Rio in Boca del Río (De Las Americas), you'll be steps from Plaza Las Americas Shopping Mall and 6 minutes by foot from World Trade Center Veracruz.

This family-friendly hotel is 1 mi (1.5 km) from Andamar Lifestyle Center and 1.2 mi (1.9 km) from Mocambo Beach. Make yourself at home in one of the 141 individually decorated guestrooms, featuring minibars and Smart televisions. Your memory foam bed comes with premium bedding. Rooms have private balconies.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Boca del Río?

This hotel has 2917 square feet (271 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 290 for adults and MXN 188 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Las Americas Shopping Mall 0.1 km / 0.1 mi
World Trade Center Veracruz 0.5 km / 0.3 mi
Playa Gaviota 0.5 km / 0.3 mi
Casino Codere Boca del Río 0.5 km / 0.3 mi
Veracruzano Coral Reef System National Park 0.5 km / 0.3 mi
Andamar Lifestyle Center 0.6 km / 0.4 mi
Plaza Vela 0.8 km / 0.5 mi
Mocambo Beach 1.1 km / 0.7 mi
Playa Penacho del Indio 1.5 km / 0.9 mi
Playa Tortuga 2.3 km / 1.4 mi
Big Bola Casino 2.5 km / 1.6 mi
Plaza Mocambo Veracruz 2.7 km / 1.7 mi
Playa La Bamba 2.8 km / 1.8 mi
University of Veracruz 3 km / 1.9 mi
Plaza Bicentenario 3.3 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2008
  • Total number of rooms: 141
  • Number of floors (main building): 9
  • Single rooms: 47
  • Double rooms: 82
  • Junior suites: 11
  • Superior rooms: 1
  • Accessible rooms: 3
  • hotel
  • American Express
  • MasterCard
  • Visa
Show 58 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Beach
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Medical serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • Garden
  • Bicycle storage
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Library
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Sun loungers
  • Parasols
  • Children playgroundExtra charge
  • Kids’ club
  • Outdoor Rooftop Swimming Pool: 1
  • SaunaExtra charge
  • Hot tub
  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Children get free accommodation, meals payable on the spot
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 5 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable2 photos

    Ramada Plaza by Wyndham Veracruz Boca Del Rio

    DOUBLE KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Satellite TV
    • Desk
    • Toiletries
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDS NON SMOKINGJUNIOR SUITE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 5 m²JSU.2D-NM
    JUNIOR SUITE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable1 photo

    Ramada Plaza by Wyndham Veracruz Boca Del Rio

    JUNIOR SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D-NM

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Hydro-massage bath
    • Toiletries
    • Desk
    • Bathrobes
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Ramada Plaza by Wyndham Veracruz Boca Del Rio

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 5 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable2 photos

    Ramada Plaza by Wyndham Veracruz Boca Del Rio

    SUITE KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • TV
    • Internet access
    • Minibar
    • Bathroom
    • Shower
    • Hairdryer
    • Satellite TV
    • Bathrobes
    • Desk
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING BED NON SMOKINGJUNIOR SUITE • KING BED NON SMOKING • 1 Bedroom • 5 m²JSU.KG-NM
    JUNIOR SUITE KING BED NON SMOKINGPhoto unavailable1 photo

    Ramada Plaza by Wyndham Veracruz Boca Del Rio

    JUNIOR SUITE KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-NM

    Room amenities

    • Satellite TV
    • Bathrobes
    • Desk
    • Toiletries
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Hairdryer
    • Direct dial telephone
    • TV
    • Bathroom
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Ramada Plaza by Wyndham Veracruz Boca Del Rio

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Ramada Plaza by Wyndham Veracruz Boca Del Rio

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Ramada Plaza by Wyndham Veracruz Boca Del Rio

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Ramada Plaza by Wyndham Veracruz Boca Del Rio

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDS NON SMOKINGRoom • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 5 m²ROO.2D-NM
    Room TWO DOUBLE BEDS NON SMOKINGPhoto unavailable1 photo

    Ramada Plaza by Wyndham Veracruz Boca Del Rio

    Room TWO DOUBLE BEDS NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-NM

    Room amenities

    • Toiletries
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Ramada Plaza by Wyndham Veracruz Boca Del Rio

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Ramada Plaza by Wyndham Veracruz Boca Del Rio

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D

    Photos are not available for this room type.

    Ramada Plaza by Wyndham Veracruz Boca Del Rio

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ramada Plaza by Wyndham Veracruz Boca Del Rio

9.0
Excellent
1,001 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Juan
This place was one of the best stays of our trip. The rooms were clean and as pictured. The people were helpful and friendly and we didn’t have issues with loud people in the halls bothering us while sleeping.
8/10
Excellent
28 Jul 2026
José
Es un buen hotel. Solo el personal de recepción es un poco apático. Todos los demás muy bien. La camarista muy bien.
10/10
Exceptional
14 Jul 2026
Jorge
Muy bonito y limpio lugar
Self
10/10
Exceptional
06 Jul 2026
emilio
Great place
6/10
Pleasant
05 May 2026
Ángel
Todo bien únicamente el acceso es todo un tema
Friends_and_family Family
6/10
Pleasant
03 Mar 2026
Rosana
It was ok, it's an old hotel, the shower had no hot water and it was kind of hard to get in the bathtub. The water leaked everywhere from the shower to the floor and outside to the si I area. Towels looked gray, not white. They were very old and didn't look very clean because of the grayish colour.
Friends_and_family Friends
10/10
Exceptional
02 Jan 2026
John Finny Fredrick
Great place for families
10/10
Exceptional
24 Nov 2025
Patrick
Very accessible to malls and beaches
10/10
Exceptional
10 Oct 2025
Norma
Breakfast had good and healthy choices. The view was nice, towards the street and Plaza. Close to most everything
Friends_and_family Family
4/10
Poor
06 Aug 2025
Ward
No comment to share
Nothing special
Leisure Family
8/10
Excellent
17 Jul 2025
Sandra
Transportation is a bit tricky do to some streets have no names.
Leisure
6/10
Pleasant
07 Jul 2025
Dean

Dated and location isn’t great

I had a higher expectation after reading reviews, hotel is very dated, noisy due to traffic, location isn’t great unless you are just there to shop at the massive mall opposite but even then to cross the busy road can be challenging. Staff were helpful but be aware very little English in this region so be prepared
Business Self
10/10
Exceptional
25 Jun 2025
Luis
Great place, very attentive staff. Little to no problems!
Leisure Self
10/10
Exceptional
19 Jun 2025
Freddy
Very good! Clean, room is big
10/10
Exceptional
15 Jun 2025
Raul
Great bed and confortable
10/10
Exceptional
14 Jun 2025
Claudia
The food at the buffet was plentiful, but the quality was not very good. It tasted \"industrialized\"
Leisure Family
10/10
Exceptional
13 May 2025
Leopoldo

Perfect stay!

I’ve had a great experience in this Hotel, everything was up to date and modern
Friends_and_family Family
2/10
Poor
14 Apr 2025
CARLOS JONATAN MADRID
I had to cancel at the last minute due to unforseen situation, but did not get a refund for the remaining time of my scheduled stay ( I am aware of the penalties for the first day/night canceled), contacted property customer service but they just replied once.
Terrible experience.
10/10
Exceptional
07 Apr 2025
Nancy
The most beautiful experiencia!
Leisure Friends
10/10
Exceptional
27 Jan 2025
Rosana

Great location

It was a nice stay, good location and the service and attention were great as well
Business
10/10
Exceptional
25 Jan 2025
Carlos
In general the hotel was in good conditions and the staff excelent service. Just one thing regarding parking lot it needs maintenance.
Business_and_leisure Partner
8/10
Excellent
16 Jan 2025
Elsa
We had a great experience overall. The only reason I didn’t give 5 stars was because the vanity/bathroom areas in the rooms are very small.
10/10
Exceptional
12 Jan 2025
Miguel
Nice hotel
Leisure Family
10/10
Exceptional
10 Jan 2025
Javier
Nos encanto el Hotel sobre todo la comida
Leisure Family_with_children
8/10
Excellent
07 Jan 2025
Alberto
The gum must be renewed.
Room wood doors are old.
8/10
Excellent
30 Dec 2024
Derian
Buen lugar para hospedarse en Veracruz
Leisure Family_with_children
8/10
Excellent
11 Dec 2024
Lily
Instalaciones, bien. Ubicación, excelente. Sin embargo, la alberca estaba muy sucia. Las amenidades podrían mejorar, que te cobren por una mini pasta dental es ridiculo en un hotel de este nivel.
Leisure Friends
10/10
Exceptional
23 Sep 2024
Efren

Great option

Great option for Veracruz. We enjoy our stay in the hotel.
Friends_and_family Family
10/10
Exceptional
01 Sep 2024
Dante
Excellent location for Veracruz triatlon
Leisure Family
10/10
Exceptional
25 Aug 2024
Valeria
Facilities are not brand new but super spacious. The food at the restaurant was delicious.
Leisure Friends
10/10
Exceptional
20 Aug 2024
Sandra
El hotel está enfrente del Mall Americas y muy cercas del WTC. Puedes utilizar fácilmente los taxis para ir a diferentes lugares y todo esta relativamente cercas. El staff del hotel son excelentes en su trabajo y su restaurant es muy recomendable.
Leisure Family_with_children
6/10
Pleasant
10 Aug 2024
Martha
Poner la cantidad de toallas de acuerdo al número de huéspedes por habitación.
Business_and_leisure Family
10/10
Exceptional
09 Aug 2024
Susana
Great stay. Clean. Kid friendly. Friendly staff.
Leisure Family_with_children
8/10
Excellent
27 Jul 2024
Josh
The place was obviously a little older, but they had done many renovations. It was very clean and the staff were very helpful and professional. Would consider staying here again if in the area
Leisure Family
8/10
Excellent
21 Jul 2024
Francia
Overrall a great stay. The staff are extremely motivated by tips, and sometimes i didnt have cash on me. So the service varies depending on if the staff remember you tipped well or not.
We tried one of the restaurants for dinner and were not impressed. Room service food was significantly better.
Leisure Family
6/10
Pleasant
16 Jul 2024
BABA
Bed was great. However, the property charge is high for its equivalent.
Business Self
10/10
Exceptional
11 Jul 2024
Edgar
Customer service staff was really outstanding.

Nothing to dislike everything was awesome!!

Leisure
10/10
Exceptional
10 Jul 2024
esteban
The staff specially night help
Business_and_leisure Family
10/10
Exceptional
01 Jul 2024
Laura
Very good service the staff is incredible
Business Partner
10/10
Exceptional
01 Jul 2024
James
Great area, very convenient and easy to get to different parts of Boca del Rio and Veracruz.
Leisure Family
10/10
Exceptional
05 Jun 2024
Paulo
Very clean and professional people. Hotel is big and with a great location to go shopping or to eat.
Room service was fast and good.
Rooms were huge and comfy.
I recommend this hotel!
Leisure Family
8/10
Excellent
27 May 2024
Abraham
Staff at the lobby was not very friendly, specially at check-in. The guy asked me if I wanted to call the bank when he was using the wrong payment terminal. Also, I had to find the parking lot myself as no one really was available at the main entrance to receive the car and help with the bags. Will look for other options next time.
Leisure Family
10/10
Exceptional
26 May 2024
Yessenia
Excellent services
Leisure Family
8/10
Excellent
22 Apr 2024
Ximena
Camas muy cómodas, muy buenas amenidades. Único es el ultimo piso se escucha mucho ruido del techo, lo cual hizo la estancia un poco desagradable
10/10
Exceptional
15 Apr 2024
Alberto
Clean
Business Self
10/10
Exceptional
30 Mar 2024
hector
The hotel is on a great location near two major malls, it does not have ocean view, but the location makes for it. You can walk to the malls but I would recommend taking a taxi as the weather will make you sweat a lot.
Great service and the place is very clean.
The food is not my favorite but it is ok.
Business_and_leisure Family
10/10
Exceptional
25 Mar 2024
Heberto
Very nice property. Close to shopping and nightlife options.
Leisure Family
10/10
Exceptional
22 Feb 2024
Josue
Great location, very comfortable bed but unfortunately only one elevator for a full hotel. Been broken for six months.
10/10
Exceptional
14 Jan 2024
martin

Cómo en casa

All ok! Muy amables todos
10/10
Exceptional
30 Dec 2023
Senen
:)
10/10
Exceptional
14 Dec 2023
Alicia
Staff was cordial
Leisure
8/10
Excellent
10 Dec 2023
Abdias
Food ok
Leisure Family
10/10
Exceptional
26 Nov 2023
Jayson
Awesome
10/10
Exceptional
25 Nov 2023
Susana
The staff went above and beyond w my needs!
Leisure Family
8/10
Excellent
09 Nov 2023
Yeri
The staff is excellent.
The breakfast buffet is exceptional
10/10
Exceptional
23 Oct 2023
Cesar
First time visiting Veracruz,
Hotel located within the hotel zone, across from a mall and many ither amenities, beach and malecon.
I'll definitely come back here
Leisure Family
10/10
Exceptional
06 Aug 2023
Guadalupe
Hermosa hotel
Leisure
10/10
Exceptional
22 Jul 2023
Kenny
The staff was very friendly and provided great customer service
Leisure Family_with_children
10/10
Exceptional
15 Jul 2023
Zamorabid
Nice
10/10
Exceptional
11 Jul 2023
Zamorabid
Very nice only inconvenience was no pizza and they don’t let you order from outside
Family_with_children
10/10
Exceptional
08 Jul 2023
Maricarmen
Great hotel!
10/10
Exceptional
08 Jul 2023
Genesis
I loved how clean it was! Staff was very friendly and kind!
I will definitely stay there again
Leisure Family_with_children
2/10
Poor
10 May 2023
Ivan
Good thing first, there's a shopping mall right across the street from the hotel, rooms are spacious although in need of renovation.

The not so good, room service food was mediocre. I attempted to tip the waiter but he said he had already charged his tip to my card. It's expected that an extra service charge is added to the bill for being room service, and I'm fine with it, but something different is when the waiter decides how much his tip is.

The really bad, actually the dangerous part. I reserved 7 rooms, opted to pay at check in, then I received a message from the hotel saying my reservations weren't paid so I needed to check in before 3:00PM or my reservation would be cancelled. I informed them I wasn't checking in before 3:00PM, and asked them to hold the rooms, thankfully, they did. We checked in at around 9:00PM, everything apparently went smooth, but then they assigned us two occupied rooms, in one of them there were 2 men, who reacted very aggressively when they saw 2 girls walking into their room, they assaulted them and waited for no explanation. The bellman arrived at the scene to deliver their luggage right at that time just to be assaulted and yelled at, I understand these men were upset, but that doesn't justify assaulting two girls. Assigning an occupied room is unacceptable, but 2 at the same time only speaks about mediocre management. The worst part, no apology was even offered for the incident.
Leisure Friends
10/10
Exceptional
08 May 2023
karlichelle
Big and clean
Leisure Partner
10/10
Exceptional
03 Aug 2026
Lizette araceli
Fue un viaje express y la ubicación es excelente para llegar y salir hacia el aeropuerto
10/10
Exceptional
02 Aug 2026
PALOMA
La habitación esta apropiada para dormir es cómoda
10/10
Exceptional
02 Aug 2026
Edith
Amo el lugar, muchas tranquilidad
10/10
Exceptional
01 Aug 2026
Evaristo
No me gustó que en el restaurante generalmente me habían dado un descuento con la tarjeta INAPAM pero esta vez no me la aceptaron, me dijeron porque no era local ?????
8/10
Excellent
29 Jul 2026
german
Buena ubicación, personal amable, habitación limpia, surgió un problema con la regadera y lo atendieron de forma rápida.
10/10
Exceptional
27 Jul 2026
Gladis
Muy agradable estancia. Todo muy limpio. Excelente atención
6/10
Pleasant
26 Jul 2026
Paulo
Hubieron muchas fallas en los dias que estuvimos, primero uno de los elevadores tronaba al moverse, era tan fuerte el ruido que el piso vibraba, en las noches se escuchaba hasta los cuartos y se sentia inseguro subirse con la familia.

El agua calienta tarda demasiado en salir, hubo una tarde donde no hubo agua en el cuarto.

Falta equipo en el area de albercas, las toallas no eran suficientes, habia familias con bocinas a todo volumen haciendo complicada la convivencia, jovenes brincando de la zona del jacuzzi hacia la alberca.

La zona infantil pésima, intente ir con mi hijo una vez y la chica encargada en ningún momento mostró interés por hacer algo con mi hijo, prefirió seguir viendo la television.

El servicio de valet muy amable y eficiente, el servicio de restaurant muy amable, buena comida, buen sabor y atentos.
8/10
Excellent
26 Jul 2026
José Manuel
Bien
8/10
Excellent
26 Jul 2026
Teresita
.
Family_with_children
4/10
Poor
25 Jul 2026
Gabriela
Las recepcionistas cuchichiaban entre ellas pues me encontraba sentada en la sala de espera en lo que me entregaban la habitación.
6/10
Pleasant
24 Jul 2026
RODOLFO
Los elevadores tardan mucho

Uno sonaba muy feo y resultaba peligroso
6/10
Pleasant
18 Jul 2026
Fabiola
Solicitamos toallas para la habitación y nunca las llevaron.
Friends_and_family Family
8/10
Excellent
12 Jul 2026
Rocío
Habitación limpia, amplia, muy buena atención y cerca de lugares interesantes
Family
6/10
Pleasant
12 Jul 2026
Ignacio
El lugar está en buena ubicación, cerca de centros comerciales y con un restaurante aceptable, buen personal, solo toallas viejas y un solo ascensor funcionando.
Partner
6/10
Pleasant
22 Jun 2026
Omar Pastor
No nos proporcionaron los desayunos de cortesía, porque según ellos eso no se incluye con la contratación con Expedia, además ofrecen en sus pantallas descuento para personas de la tercera edad, pero no nos los aplicaron ya que aún cuando no está en su publicidad, mencionan que solo es para la personas de la localidad no para los que vamos de otra localidad, haciendo su .publicidad dolosa y discriminatoria.
Family_with_children
10/10
Exceptional
11 Jun 2026
Enrique
El hotel.muy boen
Business
10/10
Exceptional
08 Jun 2026
Miriam Guadalupe
Era una habitación para 4 personas y nos pusieron 2 toallas. Es algo simple pero si es molesto
Family
10/10
Exceptional
07 Jun 2026
juan salvador
Mkdldkdkdkdodkdkdkdkekekdkek
Self
8/10
Excellent
02 Jun 2026
Luis Guillermo
Muy bien ubicado
Todo cerca
Excelente desayuno buffet, súper surtido y variado
Muy bien camarista
Muy cómodo, seguro y tranquilo
Self
10/10
Exceptional
01 Jun 2026
Efren
Muy buen servicio
Family_with_children
4/10
Poor
31 May 2026
Fernando
La habitación estaba limpia y acomodada, pero reservamos para 4 personas y sólo nos dejaron objetos personales para 2 (toallas, agua, cobijas, tazas, vasos) y al solicitar el resto de cosas, tuve que marcar 3 veces a la recepción para que las llevaran, tardaron más de 2 horas. Se filtra mucho ruido en la habitación
Family
10/10
Exceptional
29 May 2026
Jose Alfredo
Es un hotel con excelente relación calidad y precio, todo está cerca de atracciones
Partner
10/10
Exceptional
27 May 2026
Daniel
Muy amplia y cómoda la habitación. En general todo en buen estado y limpio.

Solo sugiero que reparen uno de los elevadores ya que hace mucho ruido y se escucha hasta las habitaciones.
Partner
10/10
Exceptional
26 May 2026
Juan Manuel
Excelente espacio y limpieza en la habitación
10/10
Exceptional
24 May 2026
Evaristo
Todo bien
Family
10/10
Exceptional
22 May 2026
Javier
Fue una buena visita , una experiencia fecomendable y lo mejor fue el buffet aunque no está incluido muy buen sabor
Business Friends
8/10
Excellent
20 May 2026
Fernando
Sin comentarios todo bien gracias
Friends_and_family Family
8/10
Excellent
17 May 2026
Heberto Arturo
Habitación Limpia
10/10
Exceptional
17 May 2026
Octavio
Todo excelente en el
Hotel
Partner
2/10
Poor
16 May 2026
ALAND
Muy falto de mantenimiento, no lo recomiendo.
El elevador hace mucho ruido y no deja dormir se escucha en todo el hotel y con miedo a que este falle y cause un accidente
Friends
10/10
Exceptional
09 May 2026
ARACELI
Todo estuvo muy bien, solo que los baños en los cuartos tienen un olor fuerte a drenaje
Business
10/10
Exceptional
04 May 2026
Fatima Janeth
Excelente en todo
Family
8/10
Excellent
04 May 2026
Antonio
Ok
Family
6/10
Pleasant
03 May 2026
Julio
Es muy molesto que todos los días pasen por la mañana a tocar la puerta para preguntar si todo esta bien, uno va a relajarse a dormir hasta tarde y ellos molestan por la mañana, me he quedado como 10 veces este año y siempre es lo mismo
Partner
10/10
Exceptional
02 May 2026
Jorge
Muy limpio y buena ubicación
Partner
2/10
Poor
26 Apr 2026
Eugenio
Fatal
Self

Location & surroundings

Ramada Plaza by Wyndham Veracruz Boca Del Rio
241 Las Americas Av, Boca Del Rio, Mexico

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Ramada Plaza by Wyndham Veracruz Boca Del Rio

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