Collection O Hotel Mocambo, Boca del Rao

Mexico , Veracruz
BOCA DEL RIO, Calz. Adolfo Ruiz Cortinez #4000
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

25 Apr 2026

Jaime

Me encanta la atención de el personal de este hotel, estancia tranquila, alberca limpia, Serca de la playa, soy feliz cada que visito este hotel

8/10

Excellent

29 Mar 2026

Volker

Ok.

10/10

Exceptional

01 Feb 2026

HECTOR ALEJANDRO

Clean good service

10/10

Exceptional

18 Dec 2025

Mario Francisco

La vista a la playa desde el hotel es hermosa
Está muy bien ubicado y el servicio es excelente
Amamos la piscina

Leisure Family

6/10

Pleasant

13 Dec 2025

Andrew

A grand property with great history in Veracruz. The property is in great need of renovations as there are some sections of the hotel and rooms that are worn down. Bed sheets, linens are rather worn as well. Courteous staff. Hopefully, the hotel can be restored to its former glory.

Friends_and_family Family

6/10

Pleasant

28 Nov 2025

Debbie

Most of the staff was very friendly. It is a beautiful looking hotel, but it is older and needs a little bit of work. There are also a ton of stairs. Everywhere. The outdoor pool is huge, great for swimming laps. They’re actually two indoor and two outdoor pools. It is walkable to a large modern mall.

Leisure Self

10/10

Exceptional

26 Nov 2025

Lucrecia

This is my best please to stay an Veracruz

Leisure Family_with_children

10/10

Exceptional

24 Nov 2025

Tomas

Great period architecture. The staff is very friendly and helpful

Business_and_leisure Self

6/10

Pleasant

17 Nov 2025

Felix

Absolute have to avoid if you have any kind of mobility limitation, olders adults and childrens. Property have zillions stairs to move any place throughout the building. The only one floor elevator from the entrance to lobby DO NO HAVE INTERIOR DOORS!! AND EXTERIOR DOORS CAN BE OPEN ANY TIME THE ELEVATOR IS NOT IN THE FLOOR!!
NOTE: Otherwise the property is a historic unique place whit lovely architecture design.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Debora

Beautiful hotel, with an amazing view and easy access to the beach. It also has 2 beautiful pools.

Leisure Partner

10/10

Exceptional

09 Jul 2025

Bonnie

Beautiful views, friendly staff, gorgeous pools and a great buffet breakfast

Leisure

2/10

Poor

13 Jun 2025

Paola

Quiero mi reembolso tuve que salirme una hora después de hacer check Inn por el mal estado del hotel, me cambiaron 2 veces de habitación y cada vez era peor , la publicidad es engañosa

Business

8/10

Excellent

20 May 2025

Rosana

A pleasant weekend stay. The air conditioner could of cooled off the room faster but it needed time. Spacious rooms. No safety box. Loved the pools and views..

Leisure Family

4/10

Poor

15 Mar 2025

eduardo gaytan

I believe this hotel had his glorious days back in the 50’s , far from today conditions, even that the administration is remodeling room by room , it’s still far from modern days, WIFI sucks, the mattress are solid rocks…. Other than that I would recommend to stay in another hotel if you really want comfort, I found really rude to charge in advance when you do check in……. In this case you will pay what you get….. I definitely don’t recommend it.

Leisure Partner

6/10

Pleasant

02 Mar 2025

Nayeli

Pros:
- Next to the beach

Cons:
- The rooms did not have any kind of small appliances (ie. mini fridge, coffee maker, etc)
- The room were dirty
- The sheets smelled of sweat/dirt as if they were not properly washed
- The bathroom door did not properly worked
- The restaurant was part of the hotel but you could not order from it for room service
- The Jacuzzi/Spa water was dirty
- The \"clean\" white towels were grey
- The bathroom really smell like sewage. It stop working was not repaired till a day later.
- They did not have many extras

What was offered for the price was not really worth it. I would recommend that they better soap for the laundry. Provided proper maintenance to the rooms.

This hotel shows it's age, it's charming and looks nice but it does not feel like the luxury hotel it tries to sell itself as. It feels more like it uses it's claim to fame from the past to justify the \"luxury\".

Next time we visit the area will probably be staying at the holiday inn 5 blocks down the road instead.

Business Family

10/10

Exceptional

09 Jan 2025

Dolores Maria

Great location!! Supwr friendly staff. Very accessible and accommodating.

Business_and_leisure Family

8/10

Excellent

08 Oct 2024

Josué R.

Hay muchísimas escaleras, solamente así se accede a la mayoría de habitaciones, cruzando un montón de escaleras. De ahí en más todo excelente

Leisure Family

4/10

Poor

16 Jun 2024

Jose

Old

6/10

Pleasant

08 Feb 2024

Terry

As far as a budget friendly hotel near the beach and the city it’s hard to beat. For this I would rate it at 5 stars. The downsides are that the hotel is very dated, rooms and hotel areas are showing wear and tear but everything was clean. The walk over to the beach was close but you’re entering the public beach area. Staff seemed a bit annoyed with my presence.

Leisure Self

8/10

Excellent

25 Jan 2024

SERGIO

This is an iconic hotel, unlikt the Hotel Ruiz Galindo in Fortín which is now abandoned, Hotel Mocambo mantains its character, sure needs a fresh coat of paint but other than that I am extremely pleased with my stay

10/10

Exceptional

26 Dec 2023

Laura

Iconic hotel- with unique stories, architecture, views, and kind staff. Location is perfect.

Leisure Family

6/10

Pleasant

12 Dec 2023

Claudia

The property is beautiful. Its beauty and history are incomparable, but property needs repairs. They have one restaurant with very little options and no room service. Location is not very convenient. The lady working the small gift shop is absolutely adorable very nice lady. The young man in the pool area goes above and beyond to make guests stay as pleasant as possible!

Leisure Self

10/10

Exceptional

09 Dec 2023

Jeffrey

Very nice staff, room was nice. Air conditioner works. Complimentary coffee ironically was very good! room overlooks ocean. Would stay there again.

Leisure Partner

8/10

Excellent

01 Aug 2023

Sandra

Check in is at 3:00 pm however I had to wait until 5:00 pm to get my room, bathroom was flooded every night from the rain leaking trough the roof, no cable on TV, the staff was very helpful and kind.

Leisure Self

8/10

Excellent

11 Jul 2023

Daniel

The view the pool are good

Family

2/10

Poor

19 Jun 2023

Manuel

Terrible condition unsafe dirty felt miserable

Leisure Family

10/10

Exceptional

21 May 2023

richard a

Honest review here. For me this property is a paradox. The architecture, fabulous wood appointments, interior spaces and interior pools of the common areas are absolutely beautiful and for the most part well maintained. Likewise with the rooms. The main pool area is dated but the main pool and surrounding mini pools are clean and well maintained. I couldn't help but feel I was in a hotel that was, in it's day, the Crown Jewel of Veracruz hosting Celebrities from around the world from a by-gone Hollywood Era of the 50's. As an architectural photographer I loved walking around the property taking photos of the grand wooden interior halls, columned bathing areas and conference rooms. Walking the exterior spaces is where the reality of this once grand hotel is unfortunately falling into disrepair. The complexity of the grounds is a huge maintainence undertaking and I imagine has suffered from the buisness decision to upkeep other areas of the hotel. I loved this hotel. I am also somewhat sad to see it's exterior decline. I will stay again as long as they maintain the rooms, pools and interior spaces as the currently do. Thank you for keeping this beautiful hotel functionally alive!

Business_and_leisure Self

10/10

Exceptional

01 Apr 2023

Arturo

Nice place recommend

Leisure Friends

10/10

Exceptional

13 Mar 2023

Joseph D.

Property was beautiful but needs attention but I would still stay in the future

Business_and_leisure Self

10/10

Exceptional

02 Mar 2023

CARLOS

It is a beautiful hotel full of history. Every where you look you will see gorgeous nooks and details of a well built hotel from the last century. The swimming pool is superb.

Business Self

4/10

Poor

27 Feb 2023

Rachel

I grew up coming here for the pool, but it is so run down now. Restaurant was closed for renovations. Beds are very uncomfortable. I still enjoyed the pool and service from Leo.

Leisure Family

8/10

Excellent

03 Feb 2023

Manuel

Beautiful hotel, very well located. Could use some maintenance to restore its former glory. Noisy renovation work in some areas.

Leisure Family

8/10

Excellent

07 Jan 2023

Gabriel

The property need some remodeling work. Good area, very clean, familiar environment

Leisure Family

6/10

Pleasant

13 Sep 2022

ELOISA

El hotel es muy antiguo y requiere de mucho mantenimiento.
Nos encontramos telarañas viejas en una esquina de nuestra habitación. La atención extraordinaria, el staff muy amables felicitaciones para ellos

Leisure Friends

8/10

Excellent

09 Jul 2022

Marisol

Ok for the price, nothing fancy.

Leisure Family

10/10

Exceptional

20 Jun 2022

Silvino

Nice staff

Family

4/10

Poor

23 May 2022

Kathleen

This hotel has deteriorated in appearance. Our rooms were way down by the pool so we had to climb a lot of steps every time we left the room. Lots of cracked concrete. The shower had very low water pressure. That took our towels after the first night. We had to call for some more. No hair dryer in the room. We called for ice and it never arrived.

Partner

8/10

Excellent

11 May 2022

Juanita

Para una persona con problemas para caminar es un poco dificil transladarse a la alberca o playa debido a que hay demasiados escalones. Debes pedir el cuarto detras del hotel para poder utilizar la rampa. Todo lo demas esta MUY BIEN. Muy amigables, playa limpia, toallas disponibles, estacionamiento ahi mismo, ayuda todo el tiempo para poder utilizar la silla de ruedas.

Friends_and_family Family

10/10

Exceptional

21 Apr 2022

Verified traveler

The room and facilities were extremely clean.

Self

10/10

Exceptional

21 Jul 2021

Verified traveler

Family friendly, excellent for our family getaway.... great value for the money.

Leisure Family_with_children

10/10

Exceptional

20 Jun 2021

Verified traveler

Good deal. Pretty good place

Partner

8/10

Excellent

22 Dec 2020

Isabel

A very nostalgic place full of history, sadly it need lots of maintenance and the place is too big, so we can see the damage everywhere. Nevertheless we will be back

Friends_and_family Family

6/10

Pleasant

29 Sep 2020

Ricardo

I love the view from their balconies but I wish they would upgrade their rooms.

Friends_and_family Family

8/10

Excellent

11 Mar 2020

Ellen

Art Deco with a Mexican twist. This was a lovely hotel but not ultra-modern,which is fine with me. The staff was friendly and helpful. Easy access to the beach if you can walk . There is a lack of elevators so getting to the beach would be inconvenient if you can not use stairs. Many activities in the area. We had a great time.

Leisure Friends

10/10

Exceptional

17 Feb 2020

Verified traveler

I like so much this old historical hotel. They have good food, beach and sea view rooms.

Business Self

8/10

Excellent

27 Jan 2020

Verified traveler

architecture and location. colonial style building.

Leisure Family

8/10

Excellent

23 Jan 2020

Ken&Yanira

We loved the Service and the Staff, The Hotel is Clean. Food is Awesome!!!!
Great Management at Hotel Mocambo in the Beautiful City of Veracruz!!!
Thank You!!

Leisure Family

6/10

Pleasant

05 Jan 2020

Verified traveler

It was once a glorious fantasy hotel, but it's fallen on hard times. Big and deserted, with a tiny staff barely keeping it afloat. It's clean and comfortable, but the food is so-so and parts are in disrepair. Staff were polite and friendly, perhaps lonesome.

Leisure Partner

2/10

Poor

15 Dec 2019

Manuel

Nothing it is an old hotel, if I'd rated? It would be - 1 star.

Friends_and_family Partner

8/10

Excellent

14 Aug 2019

Verified traveler

Cleaning lady not polite. Harassing my husband and I over a hand towel our last day there. The breakfast lady making the picaditas didn’t seem like she wanted to be there any days we had breakfast at the hotel. Taxis were brought to property in timely manner. We tipped them gentleman every time.

Friends_and_family Family

8/10

Excellent

05 Aug 2019

Trish

We loved the Hotel Mocambo! It is a beautiful, classic hotel, wonderful for those who want an authentic Mexico vacation experience. Our room was spacious and clean (the a/c worked very well), the staff was very attentive to our needs. The breakfast buffet was amazing, complete with live marimba music, and the restaurant offered a wide menu. The outdoor pool is great, though the slide is super slow (which made it hilarious to watch people try to go down it without getting stuck!), and the indoor pools are nice and relaxing. There is quick access to the beach, but you do have a short walk through a parking lot that is covered in litter and past a shabby, abandoned water park.

Other things to keep in mind: the hotel is terraced on a hill going down to the beach, As a result. there are lots and lots of stairs. I think I counted 86 stair steps between our room and the lobby. Also, the Hotel Mocambo is showing its age (built in 1938, I think) and could use an exterior coat of paint, but for my family, that just added to its charm. There are cheaper hotels in Boca Del Rico. There are also more modern hotels, but the Hotel Mocambo wins for charm and character.

Friends_and_family Family

10/10

Exceptional

22 Feb 2019

Verified traveler

This hotel is a jewel. Opened in 1930 as a place for the then rich and famous to come as guests. The art deco flair is still so evident. A different style of stay then the nearny highrises.

Leisure Partner

10/10

Exceptional

02 Nov 2018

Verified traveler

Was the same excellent service, accommodations, food and well kept grounds and pool as when we were here 2 years ago.

2/10

Poor

01 Oct 2018

Verified traveler

not what I expected, Its old not updated. The bathrooms are in need of up grades.

6/10

Pleasant

16 Apr 2018

Verified traveler

Nice location but overall just okay

We enjoyed our stay at the hotel however I would likely select another option in the area upon seeing the many newer and more modern options. The hotel is clean, the service is friendly but I suspect that the property experienced it’s better days in the past. The one thing which I did not appreciate was that for every little request I had to sign a slip with a value of the item requested in the event that I did not return (second plastic room key card, pool towels, etc.). You really get the feeling that the hotel is managing its resources very carefully or that theft is common.

My daughter enjoyed the pool and the proximity to the beach was nice.

Family

2/10

Poor

28 Nov 2017

Aymee

Not worth it

Really bad service - cashier and pool guy were rude and so not willing to help us. Breakfast wasn’t all good either - I ended up checking out and went to another hotel - much much better.

Family

4/10

Poor

26 Nov 2017

Aymee

Not worth it!

Employees attitude needs to improved- except the breakfast waitress that he was very funny and very helpful. I go to veracruz every year and I used to loved a mocambo - not no more - I checked out and went to AC hotel next door - LOT BETTER! Room AC didn’t work, employees will not care about your needs at mocambo, wouldn’t changed my room and wanted me to stay closed to a building under construction. So annoying! Oh and breakfast is horrible now! Not as good as it used to be.

Family

6/10

Pleasant

22 Jul 2017

Joel

Been there done that no come back

Nostalgic building nothing else, good buffet but don't ask for something extra because they charge you for it, room big with minimal furniture nothing good to seat on, they had a Rockies chair child size! The bed horrible, to hard to sleep In it without awaking with back ache, big Jacuzzi with a lot of chlorine, 20 minutes in it you will be scratching for hours, big pool and slide to confusing to get to if you stay in the older building, nice garden

6/10

Pleasant

06 Jul 2017

Verified traveler

Good location...

Staff is OK..good costumer services...need more improvements...

10/10

Exceptional

04 Jul 2017

Verified traveler

Classic Veracruz

Staying at Mocambo is so refreshing. This place knows what it is: storied, classic, and confident. It's an old, old establishment: a well maintained antique. Our view from the top floor was amazing. Watching the sunrise with my book each morning was stellar. Staff is hands down the friendliest and most helpful of all our travels. AC went out in our room and was fixed ASAP. They even checked back in to be sure all was well. Some people travel and expect all of the surroundings of home. Why leave home then? This place provides all of the surrounding of a Mexican home: feeling genuinely welcomed and cared for, good food, and taking time to relax and appreciate what you have. We'll be back.

8/10

Excellent

19 Mar 2017

Verified traveler

Classical 30s hotel

I lile this hotel a lot cause it is a classical hotel with good price. it has access to the beach. For me is a nice choice in Boca del Rio.

6/10

Pleasant

07 Mar 2017

Verified traveler

I don't like the room was terrible , noisy place,different from the pictures they have on internet

8/10

Excellent

12 Dec 2016

Older & active

A classic best-kept local secret

Although Hotel Mocambo doesn’t show up in all the travel books, it really should. It’s a wonderful gigantic old place in a state of pleasantly-decaying gentility. It may not offer enough creature comforts to please the average Costco-shopping, Red-Lobster-loving, TV-watching, driving-everywhere, spoiled-rotten American tourista, but it's a must for anyone who visits Veracruz and who also loves old vintage hotels with a long history. Sprawling, secluded, beautifully-laid-out grounds, courtly, old-would gracious staff, it was wonderful. WE LOVE HOTEL MOCAMBO!!! It is impossible to see how anyone can make money on a place like this; it looks like it needs constant care because it’s so old. But it is beautiful. We stayed in the Lara suite and we had a very large terrace with COMPLETE privacy, with a lovely ocean view. (Oh, and Mocambo's WiFi was better than Hotel Emporio's...)

10/10

Exceptional

02 Feb 2016

Verified traveler

Great hotel

Great hotel overlooking ocean. Clean and spacious rooms. Friendly and attentive staff. Nice pools and waterslide. Perfect for families. Walkable to plazas with movies theaters, bowling and eco ice skating.

4/10

Poor

24 Jan 2016

Larry L

Nice hotel needs work...bathroom smelled from sewer gas, impossible to
read..no lamps all overhead lighting was low wattage CFL made all rooms
dingy and depressing..no variety in
Breakfast selection from day to day...
However, the bed was very comfortable ...I would only go back is
If Trump is elected

8/10

Excellent

16 Jan 2016

John

Faded glory

We were looking for a piece of Mexican history and found it at the Mocambo. A bit threadbare, it still has the spaciousness one would expect from the first grand hotel in that part of the country, built in the 30s.

8/10

Excellent

21 Dec 2015

Quiet and relaxing

Good good, very traditional, friendly staff. The weather was great. I would like expedia to stop forcing me to write a long review tho.

8/10

Excellent

29 Aug 2015

Verified traveler

Big hotel

Nice hotel but food was not good taste, water with Clore taste.

8/10

Excellent

05 Aug 2015

Ruth

Good but different to what you might be used to

This is a very old traditional style hotel, we stayed in a Suite with an ocean view, the room is clean comfortable and very spacious, it also has a big balcony and a separated area with a couch, a minibar, another TV and a table and chairs. If you are looking for something different this is a good option, if you are looking for something more \"american style\" the Fiesta Americana Hotel might be a better choice for you. I have taken the children to both and they loved this one better, bigger indoor pools (good for the crazy heat during the hottest hours) and nice shadow in the big pool in the afternoon, plus it has a slide and the children loved it. The people and the service were very nice, the included breakfast was very generous and the drinks have reasonable prices. The internet in the Suites is very good but I understand there are different networks for different areas so I don't know how it is for the other room areas.

We will definitely stay there again.

Family

10/10

Exceptional

08 Dec 2014

Elder

Would go back again and again

An amazing place to stay!

8/10

Excellent

09 Apr 2014

Miriam

Very classic hotel close to the beach.

The staff very friendly and nice local people. The service in the restaurant was great. We enjoyed a lot the breakfast buffet, local and traditional meals. Delicious and Sundays there is a marimba playing nice music. We had a great time, we enjoyed a lot. My kids had lots of fun in the pool.

10/10

Exceptional

27 Mar 2014

Verified traveler

Authentic Stay

Coming from USA, I enjoyed the hotel experience very much. Not too many hotels can compete with the ambiance and decor of this place. Quiet and relaxing stay. Although we did experience a blackout in the hotel our last night of the stay. It wasn't that big of a deal and still were very pleased with everything. OH! Their breakfast buffet is great stuff too.

6/10

Pleasant

31 Jan 2014

Luigi Solari

Good place to stay. A step in the past

This is almost an 80 years old hotel, a piece of Mexican history. You can pretend the amenities of a new and shining 21 century hotel. But it has an incredible charm, staff and a delicious cuisine. The price is also pretty OK. Wifi signal could be better.

4/10

Poor

09 Jan 2014

Verified traveler

hot water to shower

had to wait 20-25 minutes for hot water to shower in room 101. unfortunately, since the hotel was full i couldn't be moved to another room. :(

8/10

Excellent

09 Jul 2013

Verified traveler

We have stayed at the Mocambo three times over the last 15 years. It is a beautiful old place with charaster that cannot not be found in a modern hotel chain. The old hotel needs a facelift but nothing can reduce the charm of this jewel. In time I have seen the area swallowed by modern buildings. I hope that the Mocambo can compete for many years and not fall to the wrecking ball.

Family

10/10

Exceptional

29 Nov 2012

Verified traveler

Mocambo ia SUPERB

Mocambo is SUPERB
It's an old hotel with all the amenities of a resort of the 1930's. The tiling on the walls of beautiful pictures and the stain glass windows were lovely. There is an indoor ballroom and an outdoor ballroom, a movie room, gift shop, indoor pool and sauna and spa and outdoor pool with water slide and nice chairs and atmosphere. The beach was not cleaned, and that is the only upgrade they needed to do. the room was large with a nice ac unit that didn't blow on the beds! The staff was excellent. Spanish was necesssary to make your stay more comfortable, but that was Veracruz. No Americans for 10 days. There were some English speakers at the desk and we got along OK with a little Spanish knowledge..The public bus service was good and the town was about a 15 minutes ride along the malecon.

4/10

Poor

23 Apr 2026

Daniel

Las fotos de las camas no concuerdan. Son camas y ropa de cama antiguas.

10/10

Exceptional

21 Apr 2026

Alberto

La habitación es amplia y cómoda. De la misma forma el baño esta amplio y limpio

Partner

8/10

Excellent

17 Apr 2026

Eduardo

buena estancia y el hotel es muy amplio un lugar para vacacionar a gusto

Self

10/10

Exceptional

17 Apr 2026

Natalia

Es un hotel muy antiguo, se disfruta si vas con esa mentalidad, sin embargo la limpieza y personal que atiende en el área de alberca deja mucho que desear

Family

10/10

Exceptional

15 Apr 2026

Heber

La habitación remodelada, limpia, la cama cómoda, el personal muy atento y amable. Sin duda volveremos!

Partner

10/10

Exceptional

14 Apr 2026

Antonio

El hotel es muy bello, el mejor de toda la zona en su tipo. Las habitaciones son amplias, muy limpias y en muy buenas condiciones. Cuenta con pasillos y escalinatas muy bonitas, además de jardines muy bien cuidados y coloridos, que le dan un toque original, Ningún hotel tiene esto.

las albercas son muy cómodas y limpias, la alberca central esta genial, para adultos y niños, tiene diferente profundidades y cuenta además con un tobogán, que para los niños es de lo más divertido. También cuentan con otras tres albercas techadas, una con agua fría y otra con agua caliente, la otra es un jacuzzi, está genial para relajarse. El personal siempre está atento y es súper amable.

Family_with_children

10/10

Exceptional

13 Apr 2026

edmundo

Muy buena opción! Llegas caminando a la playa y las albercas del hotel están excelentes. El precio de los alimentos es de restaurante, así que son algo elevados. Excelente atención e instalaciones muy limpias.

Family_with_children

10/10

Exceptional

12 Apr 2026

Armando

Muy comoda la alberca

Family_with_children

10/10

Exceptional

26 Mar 2026

Luis

es un lugar tranquilo

Business Partner

6/10

Pleasant

25 Mar 2026

Rivelino

Le falta mantenimiento en general a las habitaciones y al hotel en general, el personal muy bien.

10/10

Exceptional

24 Mar 2026

Javier

Excelente hotel, muy amplió y con vistas bonitas. El personal es muy atento y amable.

Partner

10/10

Exceptional

22 Mar 2026

ALEJANDRO

Personal amable

Friends_and_family Friends

6/10

Pleasant

18 Mar 2026

yunuen ramirez

Está en buena ubicación solo no lo recomiendo para personas mayores tiene muchas escaleras para llegar a los cuartos y no hay rampas, es un hotel viejo le falta remodelar

2/10

Poor

17 Mar 2026

David

Pésimas instalaciones, hotel súper descuidado, puerta de baño en mal estado, habitación descuidada, súper largo el camino a la habitación, pésimas instalaciones no va a corsé al costo, jamás vuelvo a ese hotel

Business

10/10

Exceptional

16 Mar 2026

PEDRO

Si me gusto

Partner

10/10

Exceptional

14 Mar 2026

Anabel

La alberca está grande y espaciosa además tiene otras 3 techadas

2/10

Poor

13 Mar 2026

Vianney

Las albercas eran lo único rescatable, el hotel estaba totalmente deteriorado, el cuarto olía a humedad y tenían camas sucias, los baños viejos y no tan limpios. El personal de la alberca mesero ni si quiera se acercó solo estaba en el celular...
Hicimos check out a las 2 horas

Friends_and_family Family

4/10

Poor

09 Mar 2026

Julio

El hotel es muy antiguo y le falta bastante mantenimiento
Su diseño no es adecuado para personas de la tercera edad pues son un montón de escaleras para cualquier lugar

Además me dieron un cuarto lejanísimo entonces para todo había que caminar y subir escaleras no existen los elevadores
No me volveré a hospedar en ese hotel

Self

10/10

Exceptional

09 Mar 2026

BLANCA HIZEL

La alberca es excelente y la vista que tiene hacia la vegetación

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Jaime Manuel

En cuanto a limpieza, excelente.
Personal muy atento y considerado.
La Alberca es extraordinaria, bella, limpia; tanto la alberca exterior como las interiores.
Desde las terrazas se ve el mar y está muy cerca, con un camino muy bien identificado.
Solo un detalle en lo personal, en cuanto a las amenidades, podrían ofrecer café.
En general un Excelente Hotel Clásico.

Business

10/10

Exceptional

27 Feb 2026

César Omar

La habitación impecable, super amplia y muy hermosa
A mi prometida y a mi nos encanto, aparte su acceso a la playa y sus albercas son increíbles!!!

Partner

8/10

Excellent

15 Feb 2026

Armando Guillermo

La habitación estaba cómoda