Name: Vila Gale Collection Palacio dos Arcos
Address: Largo Conde Das Alcacovas, 3, Paco De Arcos, 2770-031, PT

10/10

Exceptional

20 Jul 2026

Cesar

The hotel is great with poetry has theme in the setting of a old and well maintained palace. The rooms are in a new wing, and as expected are modern and quite new. Plenty of restaurants and great food all-round the property and Lisbon at a 10 minutes taxi ride.

Family_with_children

10/10

Exceptional

09 Jul 2026

LORALI DE

The entire staff is very friendly and accommodating. The grounds are beautiful and well maintained, Wonderful location and views are breathtakingly beautiful. The breakfast buffet is good but not awesome . Same with the dinner. Room service was a bit slow and the soup arrived ice cold. Other than those two negatives, I’d definitely stay here again.

Family

8/10

Excellent

06 Jul 2026

Martin

Coffee was scarce. Staff seemed to think it was a huge favor to provide coffee. Common areas were extremely hot.

10/10

Exceptional

30 May 2026

INESSA

We loved the hotel and its location. Breakfast was great and stuff very friendly. The grounds are nicely maintained and we were able to enjoy the pool (towels are in the spa). There was no iron or ironing board in the room which was inconvenient.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Suzanne

Lovely boutique hotel with an amazing breakfast!

Family

8/10

Excellent

11 May 2026

SUSAN

The room and staff were comforting

Partner

8/10

Excellent

06 May 2026

Richard John

We stayed for 9 nights.
The first impression was as we expected of a 5 star luxury hotel. The conseirge/luggage carrying guy was fantastic - a really nice welcoming. Couldn't remember his name - it was the same first name as the general manager I think he'd said.
The room was very comfortable, clean and really spacious with a massive bed. We had a view of the pool and the gardens. I like the old part of the building with all its character and private chapel. The new part is kind of bolted on which is novel but kind of works. The new part has maybe a corporate feel? I don't know, couldn't quite pick up on the vibe.
Strangely it seemed pretty quiet in the hotel, not many guests? Perhaps in peak season theres a bit more atmosphere with people using the pool side bar. But having it quiet was quite nice, we felt we had the hotel to ourselves in a way.
Location is good - areas are easily accessible by taxi or train - Lisbon, Cascais, Sintra etc.
Breakfast room - a lot of attentive staff. Plenty of fresh and good quality breakfast options to keep you going. It would have been nice to have had an initial greeting and introduction - timings, what you can drinks you can ask for etc. You can order a 'pack up' if you're out and about and miss breakfast.
I have a couple of negatives. We needed an information booklet in the room.. Is it that we're expected to find everything on our phones nowadays?
Also..drinking water providers would have been handy - dotted around the hotel.

Partner

6/10

Pleasant

26 Apr 2026

Paulo

The room was clean, staff were very attentive and nice, breakfast was good, the outdoor and indoor pools were good. The issue with the hotel was the decor and comfort levels, which made it feel like a 4 stars hotel, but definitely not 5 stars.
The rooms are all quite bland - beige and brown everywhere! Without a hint of charm or Portugal.
Missing things like slippers, cofffee and tea making facilities, which I realised, on the last day, had to be requested from reception.
The indoor pool looked worn and sad.
The bar areas and various lounges were dark, uncomfortable and sad
The seating everywhere in public areas was uncomfortable.
It’s quite annoying that this hotel could really be so much better with a little thought and interior decoration. The layout is ok, although there’s a lot of walking and few lifts to the room levels, although I presume it’s the nature of the actual building and mixing of new and old.
The chapel is amazing.
On the whole the stay was disappointing and frustrating, as there are other choices with much better charm, comfort and service levels.
☹️

Partner

10/10

Exceptional

29 Mar 2026

Douglas

This property was amazing and in a great location with restaurants nearby. The staff were super friendly and the complimentary breakfast was a great start to the morning.

Family_with_children

10/10

Exceptional

10 Oct 2025

Chuck

Awesome!

6/10

Pleasant

22 Sep 2025

natalia

.

Partner

10/10

Exceptional

13 Sep 2025

tom joel roltsch

It is the place v to stay in Lisbon. Easy access to beach restaurants and shopping.the hotel is beautiful and staff is friendly and speak English. Nice spa and outdoor pool too.

Leisure Self

4/10

Poor

08 Sep 2025

Ron

Hotel is close to the beach but not the most convenient for getting to Lisbon, but of a walk to get to our room which was in the new building and saw few ants running around.

Leisure Family

10/10

Exceptional

25 Oct 2024

Jay

Outstanding in every aspect. Obrigado!

Leisure Partner

10/10

Exceptional

06 Oct 2024

Diane

Beautiful place. Very kid friendly

Leisure Family_with_children

8/10

Excellent

19 Sep 2024

paul

Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.

Leisure Self

10/10

Exceptional

29 Aug 2024

Margaret

Fantastic Stay at Palacio dos Arcos in Aug 24.
Excellent Value and facilities including the indoor and outdoor pool and massage.
Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great.
We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well.
Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel.
Look forward to returning again.

Leisure Family

8/10

Excellent

20 Aug 2024

Lisa

We recently stayed at this hotel and were surprised by how dark the room was—there wasn't much light, the light fixtures were old. Additionally, our room was quite far from the hotel entrance, which was inconvenient. Overall, the experience was okay, but the hotel felt a little outdated and could use some refreshing.

Partner

10/10

Exceptional

17 Aug 2024

fiona

This hotel is magnificent. I enjoyed every minute. The only complaint I have is re coffee. The lack of a coffee machine at breakfast was disappointing. There are Nespresso machines which you can request for your room. Unfortunately none were available during our stay. But overall everything was brilliant and I’ll be back - requesting my Nespresso machine before arrival 😁

Leisure Family

10/10

Exceptional

22 Feb 2024

Fernanda

The staff is amazing! Great for business or just holidays with the family

Leisure Family_with_children

10/10

Exceptional

02 Feb 2024

Lori

Absolutely beautiful property, Friendly and very professional staff! Super comfortable beds and delicious breakfast! Can’t wait to come back! Thank you for everything!

Leisure Family

8/10

Excellent

29 Oct 2023

himanshu

Average hotel with five star label

Positives : check in was smooth, the indoor pool was very nice and well
Maintained. Room was clean .
Breakfast was average
Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room
Was in upgraded section of hotel .

Friends_and_family Family

10/10

Exceptional

13 Oct 2023

Sergio

Location and character of the main building

Leisure Family

10/10

Exceptional

11 Sep 2023

Johan

Really nice hotel with very helpful and friendly staff. Close to train station into central Lisbon, three minutes walk.

Partner

10/10

Exceptional

31 Jul 2023

Pethrow

This is a wonderful hotel with helpful, polite and attentive staff, always available to support you.
The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym.
The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice.

There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal.

Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins.
We found buying the viva viagem card useful for frequent trips in and out of the city.

Leisure Partner

10/10

Exceptional

28 Jul 2023

Nicholas

Favourite hotel.

Great hotel set in its own attractive garden. Convenient location for travel and restaurants. Staff always excellent. Arranged transfer from Lisbon airport for us, 4 adults and a toddler needing a child seat, which was very helpful. In fact, hotel and staff are very welcoming of children. Stayed 5 times now and never disappointed. Going to book our 6th stay later this year.

Friends_and_family Family

10/10

Exceptional

08 Jul 2023

Ian

It was an excellent place thoroughly recommend it

10/10

Exceptional

03 Jul 2023

Lucianne

I have just returned from an amazing stay at this Hotel. The staff were all very friendly and very helpful. The Hotel is in an area that doesnt have very much around it so you need to travel to other areas for eating out. But this Hotel is in the ideal location for traveling into Lisbon and other tourist locations. It is also perfect for spending a day by the pool. I only had dinner once in the hotel restaurant and it was wonderful the food was amazing.

Leisure Friends

10/10

Exceptional

13 Jun 2023

John

Great hotel right by the sea

Business Self

10/10

Exceptional

23 May 2023

Harold

Amazing historic hotel in good location by the Atlantic.

Leisure Partner

10/10

Exceptional

24 Aug 2022

Patrick M

Clean, well kept, and relatively new. Beautiful pool and great breakfast. Best hotel in Oeiras for the money.

Leisure Partner

4/10

Poor

16 Aug 2022

rebecca

Nickel and dime you to death

We booked this stay and were excited for the trip. The hotel exterior is gorgeous and interior is ok. The hotel rooms are very dated.

I was shocked by the cost for a 3rd person. I believe it was a 30% fee and they just gave us the couch bed. They did not provide us with a blanket or pillow for the couch bed. They provided just 2 nespresso pods (for 3 adults) and charged us for the 3rd even tho we had paid hundreds of dollars for someone to sleep on a crappy couch bed. They didn’t provide the 3rd robe, towel or any other amenities.

Our first night we called the front desk and told them our AC was not working. They kept coming to the room and telling us it was - when it very clearly wasn’t and you could stand in front of the vent to see it not work. Finally someone came at 3:30am and agreed it wasn’t working and said they were saying it was working “cause they didn’t know what else to do”. They offered to move us to another room the following day.

Overall I would give our experience there a 1 out of 5. I asked the front desk to work with me on the charges and they said the manager would call me- never did. Don’t recommend staying here at all.

Friends_and_family Friends

10/10

Exceptional

02 Aug 2022

Filipa

Loved it stay often staff is fabulous

Leisure Family

10/10

Exceptional

31 Jul 2022

Filipa

This is probably my 5th stay at this property. I've been coming for years. My Mum lives close by. I love the location in the middle of Lisbon and Cascais.
What I love about staying at the Palacio dos Arcos is the staff, the pool, the gardens, the serenity I feel. The gardens are usually amazing too and helps me feel grounded. Big shout out to the staff, Liliana, Diago, Thayane, Alekssander, iZilda (sorry might have spelt it wrong) and all the beautiful people who made our experience so amazing.

Leisure Family

10/10

Exceptional

23 Jul 2022

Andrea

We loved everything about this place. Close walking Distance to the beach, the boardwalk and restaurants!

Leisure Partner

10/10

Exceptional

04 Jul 2022

Jeronimo

I have been staying here for many years whenever I’m in this area of Portugal and it never disappoints. Beautiful setting and very nice service. Absolutely love the breakfast and the views. Highly recommended.

Leisure Self

10/10

Exceptional

10 Jun 2022

Clifford

Beautiful place. Great service.

Self

10/10

Exceptional

01 May 2022

ABRAHAM

Beautiful property. Staff were super helpful and friendly. It was a pleasure to stay here.

Leisure

10/10

Exceptional

12 Mar 2022

Guenola

Very good hotel ,clean , amazing breakfast , wonderful staff but coffee is not free in your hotel room :( . It is not mentioned and when checking out they tell you you must read the website … if you like a coffee please read the term & conditions :( . I will come back but will bring my own capsules …

Business Self

10/10

Exceptional

28 Sep 2021

Lisa

Beautiful with fabulous staff! Room and food was great!

Leisure Friends

10/10

Exceptional

22 Sep 2021

Roger

Beautiful place to stay

Lovely hotel, great pool and gardens within easy distance of Lisbon centre but also close to beaches to west of city. Best of both worlds!

Friends_and_family Family

10/10

Exceptional

25 Aug 2021

Verified traveler

Great hotel and quiet location

Lovely hotel for families, a nice mixture of new & old.
Staff were helpful and polite. Not many restaurants in the area, but there is a great little Italian near-by.

Friends_and_family Family

10/10

Exceptional

24 Jul 2021

Verified traveler

I enjoyed every moment of my stay. The staff were all kind and welcoming. The Villa had such charm, but also a modern feel. I couldn’t have asked for a better place to stay for a few days.

Leisure Self

6/10

Pleasant

29 Aug 2020

Verified traveler

Good:
- great pool area, spacious, nice and very comfortable to relax
- location close to train station if you want to go to Lisbon or other areas
- room size is good, spacious with desk if you need to work as well

Improve:
- first room was dirty with ants in bathroom and in bed. They kindly changed me into a new room which was very clean and tidy.
- service is not at 5 star hotel level. Too slow, room service never got my order right.
- no lounge area

Self

10/10

Exceptional

16 Jul 2020

Roger

Lovely, relaxing place to stay with great staff

Spacious modern rooms around beautiful pool and gardens, adjoining lovely old Palace and within walking distance of local beaches. Great place to stay within 25 minutes of Lisbon centre, but with a lot more space.

Friends_and_family Family

10/10

Exceptional

25 Feb 2020

fahreen

great hotel - amazing views

great hotel with superb facilities. only annoying thing is the narrow parking and the one way system on the highway but that wouldnt stop me staying again

Partner

10/10

Exceptional

21 Feb 2020

Colette

Incredible hotel. Can’t fault it. Will be staying here for all business trips in future.

Business

10/10

Exceptional

13 Nov 2019

Steve

Great service and food. The in-house spa with pool, sauna & steam room was the perfect way to unwind after a busy day.

Business Self

10/10

Exceptional

10 Sep 2019

Verified traveler

Really nice, individual hotel - great service and quirky rooms

Business

10/10

Exceptional

10 Sep 2019

Verified traveler

Great hotel... beautiful building and surroundings.

Business

10/10

Exceptional

08 Sep 2019

Verified traveler

The bedroom needs more electric sockets and a mirror that can be used by somebody drying their hair. The gym is basic with limited weights selection. On the other hand the outdoor pool was excellent. The hotel is a beautiful restoration of an old palace with a modern hotel block behind it. The whole development has been completed to a very high standard which retains the ambiance of the old building. My very positive experience manes that I would definitely stay at this hotel again.

Leisure Partner

10/10

Exceptional

10 Aug 2019

Verified traveler

Good location, very nice property and pleasant staff. This is my second time here, and now definitely my favorite hotel for business trips to Lisbon.

Business_and_leisure Partner

10/10

Exceptional

15 Jul 2019

Verified traveler

Brilliant location - perfect for beaches and Lisbon. Suitable for families, wonderful food, wine and service.

8/10

Excellent

10 Jul 2019

Verified traveler

Very close to busy main road. No real bar area outside without traffic noise etc.

Friends_and_family Family

10/10

Exceptional

09 Jul 2019

Verified traveler

Large, clean rooms. Terrific pool for time off from sightseeing. Superb staff.

Leisure Family_with_children

10/10

Exceptional

02 Jul 2019

Jamie

Palatial!

The hotel is a spectacular mix of old, with the former Palace on display, with the new.
Poems line the walls and you get a real sense of what it would be like to be a king.

Family

10/10

Exceptional

28 Jun 2019

Nicholas

Nice hotel with a good location outside Lisbon (only 20 min train-ride) in a nice small town, and exceptionel friendly and helpful staff.

Family

10/10

Exceptional

01 May 2019

Verified traveler

Family holiday to Sintra and Lisbon

Historic property, close to the sea with enchanting garden and in/outdoor pools. Great breakfast and close to train station for cheap/easy access to Belem and Lisbon. Spacious rooms and friendly staff.

Family

8/10

Excellent

24 Apr 2019

Stephen

We had a nice stay in this historic hotel. I thought it was on the water but it is not as it is separated by the highway. We had a nice experience in the spa getting massages as well as using the indoor pool, sauna and steam room. It was a little too cool for using the outdoor pool but it did look beautiful. The gardens around the hotel are very nice as well. Breakfast in the hotel is very good, although we usually had to wait for the omelette station attendant. We had dinner in the hotel once and while the server was excellent the food Left much to be desired. The hotel is close to many restaurants within walking distance as well as a grocery store, Two coffee shops and pharmacy.

Leisure Family

10/10

Exceptional

06 Apr 2019

Lorraine

Great resort hotel

A five night stay, after a months travel, this was a perfect way to end our trip.
This five-star hotel is more like a resort. We woke up to the View of the Atlantic ocean every morning. Enjoyed a turn down service and truffle each night. The complementary breakfast was second to none. We only enjoy dinner once, in the restaurant, as we’d like to get out and enjoy the local restaurants and people. The rooms are spacious, beds are comfortable, huge bathroom with full amenities. We enjoyed a bottle of wine on them. A Surprise, second bottle of wine was brought to us on the day of our anniversary, accompanied with a delicious piece of cheesecake. The spa is wonderful and the staff everywhere are kind and helpful. With the train station right behind the hotel it made it easy for us to hop on and go into Lisbon and then in a few days later go to Cascais. We would definitely recommend this hotel, lots of history in the old part of the hotel. Did I mention the beautiful grounds and garden, that’s not to be missed or overlooked.

Partner

6/10

Pleasant

31 Jan 2019

Verified traveler

Hopeless check in. All three check in staff spent 10 minutes checking in one family

8/10

Excellent

02 Dec 2018

Verified traveler

Nice hotel on the water. Not ideal for business travelers but overall a good experience

10/10

Exceptional

13 Oct 2018

Verified traveler

Front desk staff excellent made check in a breeze. Only problem was trying to get service at the pool or the bar. We stayed here in October so not many people at the pool. Restaurant service was excellent and complimentary breakfast was great lots of variety up to personal omelets

8/10

Excellent

16 Sep 2018

Ronan

6 night stay

Lovely welcome when we arrived, and overall very happy with our stay. Room was very spacious and clean, huge variety of food at breakfast. Would be happy to stay again

Partner

10/10

Exceptional

01 Sep 2018

Verified traveler

Incredible stay

My wife and I were very impressed with this hotel. The views were subtle but amazing, pool refreshing, breakfast was delicious and staff extremely helpful.

The hotel is located in a cute part of town, very quiet but a very short and pleasant drive to focal points in the area.

8/10

Excellent

27 Aug 2018

Graca

Calm and charming hotel, very nice pool and gardens, very good food. Staff very helpful and kind. Covered parking with direct access to the hotel. We appreciated the theme of the hotel, poetry - each room celebrates a poet! The renovation of the old palace is really successfull, as well as the connection with the new building next to the pool and the gardens. We stayed in for 6 very relaxing days!

10/10

Exceptional

18 Aug 2018

meryl

Great hotel, very relaxing, staff so helpful, 2 min walk from trains to Lisbon Centre and Cascais

10/10

Exceptional

11 Aug 2018

mario

Fantastic property; excellent service ! Great location for Lisbon and Cascais

10/10

Exceptional

09 Aug 2018

Carrie

Fantastic hotel. Great pool. Friendly and helpful staff. Tasty restaurant. Relaxing spa. Cute little town.

10/10

Exceptional

09 Aug 2018

Ronald

Great hotel, Nice breakfast, well located to go to Lisbon and the beach, direct surrounding Good, but 2 blocks away rather poor.
Staff does there upmost best, especially the junior staff and clearing people. Some lower management feels a bit fake.
After all well recommended!

Family

10/10

Exceptional

06 Aug 2018

J

Excellent hotel in a beautiful area of Lisbon. Two-minute walk from the train station and only a 20 minute train ride to the city. We had the best of both worlds by having our hotel in a tranquil, relax-by-the pool setting and also having easy access to the bustling city with all of its interesting sites. I would love to return to this hotel!

10/10

Exceptional

11 Jun 2018

Joseph

Nice room and good service. A long distance from airport and not in Lisbon.

Partner

10/10

Exceptional

03 Jun 2018

Michelle

Bring child on holiday, the environment here is clean! the staff's enthusiasm for service! comfort, everything is as our expectation!

8/10

Excellent

26 May 2018

Brad

Fabulous place get a deal on the rate though

It is a beautiful property. In a good place. It is way over priced but the people are great. I would stay again but find a better deal

Partner

8/10

Excellent

25 May 2018

Tim

Relaxing place to stay, only 20 mins from Lisbon

Relaxing break, within easy reach of Lisbon & Belem and the coastal towns to the west of the city.
Friendly staff, well appointed hotel only 3 minutes from railway station, so you don't need a car !
Enjoy your stay.

10/10

Exceptional

14 May 2018

Mark

Terrific

Awesome! Lovely staff and a great property. Will recommend to all my friends.

Partner

10/10

Exceptional

23 Apr 2018

Verified traveler

great little hotel.. very good staff..

lovely hotel.. right on the coast.. Not much going on in the town itself but hotel is close to the Train station so Lisbon city is only 20 minutes away.. Great location if you are visiting Tagus Business Park on a business trip.. or want to use the hotel as a base to explore the area by car..

Rooms are very spacious and big. there is a lack of Power sockets in the bed rooms close to the bed for iPads and phones.. but thats a small issue.

10/10

Exceptional

02 Feb 2018

Milton

Poetry in Accommodation

The hotel is about a twenty minute commuter train ride from downtown Lisbon. It sits right on the mouth of the river in a beautiful and walkable neighborhood with shops and restaurants. The food at the hotel was excellent and reasonable. They have connections to a vineyard, so the wine was great as well. The rooms are each named for a different poet or author. The walls are covered in poetry. The staff was amazing. Fred, Tiago, and Sophia were our servers at meal times and took great care of us. We are already trying to figure out how to go back.

10/10

Exceptional

30 Nov 2017

Ionela

Fabulous

Extremely clean and the food at the hotel is amazing

10/10

Exceptional

22 Nov 2017

Christina

Definitely worth a stay!!

We only had one night at the hotel but we thought everything was beautiful, the service was great, conveniently located and the food was delicious!

Partner

8/10

Excellent

23 Oct 2017

Verified traveler

Great location

I stayed here as a sole business traveller and the location was ideal. About 30 minutes from the airport, 10 minutes from Oeiras and lots of restaurants and cafes close by for evening meals. WiFi was a bit unpredictable as it varied in strength but a great night's sleep and good spacious rooms with a gym on site

10/10

Exceptional

05 Oct 2017

Suzanne

Beautiful hotel with glorious view

Very welcoming. Fabulous breakfast with extras available to order and attentive service. Luis, one of the waiters kept us entertained with his knowledge of welsh language and culture. A young porter also deserves mention for his efforts to help arrange a tool to get into our suitcase when we locked the key inside!
It was a little way out of the centre near some little beaches which suited us as we were on a family holiday rather than a city break

10/10

Exceptional

02 Oct 2017

Kelstar

Fabulous!!!

Wonderful hotel a mix of old and new very tastefully decorated with great facilities. Lovely grounds and swimming pool with plenty of comfortable sun loungers. A short walk to the train station and plenty of good restaurants nearby.
The breakfast in the hotel was excellent with plenty of choice available.
We would definitely return to this hotel.

Partner

6/10

Pleasant

30 Sep 2017

Verified traveler

We stayed at this hotel for 4 nights
Location was lovely
Breakfast was not as generous as expected for 5 star hotel

8/10

Excellent

01 Aug 2017

kenny

Nice hotel handy for beach and lisbon city

Had a fantastic time here had planned to visit Lisbon more but because of the heat simply relaxed more than expected , Hotel prices for drinks are a little bit high , fantastic breakfast in buetiful settings

10/10

Exceptional

24 Jul 2017

Jo

A lovely stay

A lovely mini break in this beautiful hotel. Gorgeous outdoor facilities, yet only a short distance from the centre of Lisbon

10/10

Exceptional

13 Jul 2017

Verified traveler

Really wonderful hotel,food was amazing.really easy to get into the city.

10/10

Exceptional

04 Jul 2017

Santini

Wonderful hotel

Hotel very beautiful, comfortable, wonderful swimming pool and garden
Breakfast is nice
I don't need a car to go Lisbon, because I can use de trem , easy, cheap and safe
I recomend

10/10

Exceptional

03 Jul 2017

Mark

The Vila Gale is one of our favorite hotels and we will be back.

Partner

10/10

Exceptional

30 Jun 2017

Andrew

Great Hotel

Great hotel and staff. Close to a metro line and perfect for some quiet time in the sun and as well aas having good links for getting into Lisbon

Partner

10/10

Exceptional

29 Jun 2017

Debs

Beautiful hotel

We very much enjoyed staying at the Vila Gale Collection Palacio dos Arcos. The hotel was superb. The rooms are large and well appointed and the combination of the old, historic part of the hotel and the new part housing the rooms works very well. We would definitely recommend this hotel.

The small town it is situated in is limited, but does have a couple of restaurants. We would recommend getting the train into Lisbon as it is very convenient.

Partner

10/10

Exceptional

23 May 2017

Verified traveler

A great place for a relaxing weekend away

Staff were really helpful, nice and happy. Rooms were large, facilities were great. Location great.

6/10

Pleasant

29 Apr 2017

Verified traveler

Nice hotel

The hotel is not in good location if you want to see the action in Lisbona. The room is spacious but could be better for a five star hotel. Breakfast has limited options. Staff is great.

10/10

Exceptional

21 Feb 2017

Stacy

Beautiful hotel!

I was looking to relax and enjoy myself in a comfortable atmosphere and this was the perfect place. Very short distance to central Lisbon.

10/10

Exceptional

11 Oct 2016

C. A.

Convenient for visiting other places, ie. Cascais,

It is such a beautiful Hotel, inside and outside. Personally, I could not fault it or the staff,, except for the Restaurant menu, my problem not theirs. The Breakfast is super. The train is a very short distance away, up a hill, and the trains are frequent and cheap!
Lisbon was a slight disappointment from my previous visit; Sintra was awful! The traffic was horrendous ( someone needs to sort it out big time!!). Cascais I thoroughly enjoyed, and the sea front at the Hotel was a pleasant walk.
Personally, I found the ''riverboat tour'' in Lisbon was a rip-off. Didn't go the distance as on the brochure!!, Oh! and at Belem, crossing from the sea front to the town side is quite difficult ( however, the restaurants on the seaside are great!

10/10

Exceptional

30 Sep 2016

Woodwards

Lovely hotel near train station.

We were on the top floor (3 rd floor) with beautiful views across to the sea the coast line and the pool. Large rooms with balcony.

10/10

Exceptional

27 Sep 2016

Verified traveler

Lovely hotel Great location and easy access to Lisbon

10/10

Exceptional

10 Aug 2016

Caz

Clean & relaxing.

Clean room, excellent food, friendly and attentive staff.

Partner

10/10

Exceptional

01 Aug 2016

Globetrotters

Perfect location

The staff, the location to Lisbon and Cascais perfect! So fantastic we left Vila Gale Lagos to return due to how fantastic this hotel of the Vila Gale chain was & Expedia made that very easy.

10/10

Exceptional

12 Jul 2016

Ann

Lovely hotel in quiet village

Fabulous hotel in quiet village, in between Cascais and Lisbon but so close to coastal train that exploring was very easy. Buy a week long train ticket for E12 which allows unlimited travel on train so easy to access Lisbon and all small towns along coast, very regular trains and runs late into night. Hotel very comfortable, got busier towards end of our stay and pool aea was a bit busier but at no time did we feel there was insufficient room. The gardens are still being developed but are already lovely and well tended. The spa is quite small, there is a steam room and a sauna but nice indoor pool with several loungers. The bar area next to the pool was lovely and staff were very helpful and accomodating. We had three adults in a pool side room which was huge. Sofa bed for 3rd adult was very comfortable and toiletries and towels replaced/renewed every day. Breakfasts were lovely, only ate one evening meal which was good. Reatuarants nearby but best meal was at Restaurant Tamariz at Estoril.