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Help Yourself Hostels - Restelo
Lisbon · Portugal
R Pedro De Sintra 17View location
7.8/10Very good77 Reviews
Cleanliness8.0/10 8.0
Service7.8/10 7.8
Comfort7.2/10 7.2
Condition7.8/10 7.8
Amenities7.6/10 7.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Help Yourself Hostels - Restelo
With a stay at Help Yourself Hostels - Restelo in Lisbon (Belem), you'll be a 5-minute drive from Amoreiras Shopping Center and 5 minutes from Jeronimos Monastery. This hostel is 2. 5 mi (4. 1 km) from Belem Tower and 5. 4 mi (8. 6 km) from Rossio Square.
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access. Make yourself at home in one of the 30 individually decorated guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless Internet access is available to keep you connected.
Bathrooms feature showers, bidets, and hair dryers.
Show less
With a stay at Help Yourself Hostels - Restelo in Lisbon (Restelo), you'll be a 5-minute drive from Belém Tower and 6 minutes from Avenida da Liberdade. This hostel is 5.4 mi (8.6 km) from Rossio Square and 11.4 mi (18.3 km) from Costa da Caparica Beach.
Make yourself at home in one of the 30 individually decorated guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, bidets, and hair dryers. Featured amenities include a 24-hour front desk and luggage storage.
Popular amenities
Free WiFi
Concierge
Non-smoking
Check-in and check-out
Check-in from
7:00 PM
Check-in until
midnight
Check-out until
3:00 PM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Private host property
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash Breakage deposit: EUR 10 per stay
- A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
-
You need to know
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open daily from 11:00 AM - midnight. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
-
Optional fees
- Pet deposit: EUR 50 per stay
- Pet fee: EUR 5 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Portuguese
English
Nearby attractions
Restelo Stadium
1.1 km / 0.7 mi
Jerónimos Monastery
1.6 km / 1 mi
Ajuda National Palace
1.6 km / 1 mi
Pastéis de Belém
1.7 km / 1 mi
Maritime Museum
1.9 km / 1.2 mi
Padrão dos Descobrimentos
2.1 km / 1.3 mi
Belém Tower
2.2 km / 1.3 mi
Hospital Egas Moniz
3 km / 1.9 mi
Lisboa Congress Centre
3.5 km / 2.2 mi
LxFactory
3.7 km / 2.3 mi
Hospital Santa Cruz
4.4 km / 2.7 mi
Amoreiras Shopping Center
6.5 km / 4 mi
Coracao de Jesus
6.8 km / 4.2 mi
Eduardo VII Park
7.2 km / 4.5 mi
Avenida da Liberdade
7.2 km / 4.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 30
- hostel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Terrace
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHelp Yourself Hostels - Restelo
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room BUNK BEDRoom • BUNK BEDROO.BK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHelp Yourself Hostels - Restelo
Room BUNK BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.BK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Bed in dormitory BUNK BEDBed in dormitory • BUNK BEDBED.BK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHelp Yourself Hostels - Restelo
Bed in dormitory BUNK BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Room code: BED.BK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Bed in dormitory WITH SHARED BATHROOMBed in dormitory • WITH SHARED BATHROOMBED.FH-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHelp Yourself Hostels - Restelo
Bed in dormitory WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: BED.FH-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Bed in dormitory WITH SHARED BATHROOMBed in dormitory • WITH SHARED BATHROOMBED.FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHelp Yourself Hostels - Restelo
Bed in dormitory WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: BED.FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN BUNK BEDTWIN • BUNK BEDTWN.BK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHelp Yourself Hostels - Restelo
TWIN BUNK BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.BK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Help Yourself Hostels - Restelo
45
reviews shown
Ludovic
Super bon rapport qualité prix, la chambre privé étais propre et sentais bon !
giovandro
Quarto compartilhado, cama limpa, lençol e preço justo.
Erin
The hostel was very clean and everyone was friendly and helpful. I would definitely stay here again.
Manuel
I was placed in the staff room, pretty dirty, had a hard time checking in, took a shower and the water starting going out of the bathroom and no one cleaned it.
Galia
Amazing place with great people, everyone was helpful and attentive!
Definitely recommend for someone looking for a comfortable and economic place.
Definitely recommend for someone looking for a comfortable and economic place.
Gustavo
Ótimo e muito confortável
Gostei muito! A limpeza é muito bem feita todos os dias, os atendentes são bem educados. As camas são bem confortáveis e a roupa de cama é nova, com toalha boa também. O ambiente é bem confortável e prezam pelas regras e a ordem.
Um agradecimento especial para o colaborador Saul, ele foi muito gentil, acolhedor e um excelente profissional!
Um agradecimento especial para o colaborador Saul, ele foi muito gentil, acolhedor e um excelente profissional!
Salem
Firstly, the communication was abysmal. I tried calling the hostel multiple times before my arrival, but no one answered,they were unhelpful and seemed disinterested. This lack of communication left me feeling stranded and uncertain about my accommodation.
Upon arrival, I rang the doorbell for more than 30 minutes, but no one opened the door. This let me decide to cancel my reservation.
Overall, my experience with Help Your Self Hostel was one of the worst experience I ever had. The pounication, lack of basic hospitality. I would strongly advise against staying at this hostel and recommend finding a more reputable and well-managed accommodation option.
Upon arrival, I rang the doorbell for more than 30 minutes, but no one opened the door. This let me decide to cancel my reservation.
Overall, my experience with Help Your Self Hostel was one of the worst experience I ever had. The pounication, lack of basic hospitality. I would strongly advise against staying at this hostel and recommend finding a more reputable and well-managed accommodation option.
Arul
Avoid at any cost if you can. They make you get bounced around between Expedia and them and simply do not care about the customers. This was the worst experience we have had during any of our trips worldwide. We should have looked closer at the other reviews before we booked here.
vito armando
Easy parking
Vicento
Nice place in a calm area. Receptionist Richard did a great job in assisting me with any queries.
Yesi
I was at staying in this place for 4 nights and I have wonderful time, Staff and Owner are very helpful and friendly. House is charming
evaristo nunes de andrade
Super hostel com um staff de primeira.
Isabella
100/100 Apesar que no tienes aire acondicionado, es una opción barata para ir a Lisboa. Es muy limpio y lindo.
john
Its close to belem attractions and its a quiet place to sleep.
KARIM
Good
Abdel Hamid
Not good for family with kids
giovandro
Quarto compartilhado mas camas, toalhas e lençóis limpos, preço justo, estacionamento na rua facilitado
Estenia L
Recepção agradável, ótimo quarto, tudo muito bom e organizado. Excelente atendimento.
Mats Mazen Jafar
Kort vistelse
Kändes otryggt av män som går runt med underkläder, sent på natten och mycket rökeri vid entrén som vår rum ligger över.
NORA
O local é bom, mas tem poucas opções de transporte para o centro.
MANA
値段に合った施設です。
日本人の清潔の感覚だと少し合わないかもしれません。
日本人の清潔の感覚だと少し合わないかもしれません。
AMANDA GABRIELLE
Pegaram 10 euros meu
As pessoas são boas e tudo mais, porém pedem 10 euros do calção da chave do quarto, e no final diz que devolvem. Não me devolveram o meu dinheiro, tive que sair de madrugada para pegar um voo e falaram que deixaria na mesa do computador, não estava lá, entreguei a chave direitinho(tenho provas) quando entramos em contato eles ignoraram e inventaram desculpas, o meu dinheiro que é bom, nada!
Aline
Recomendo
Achei bem limpo, a localizacao foi boa o pastel de Belém, Jerónimos, torre de Belém 20 min andando. O uber em. Portugal é barato vale a pena.a coisa que nos encomodou bastante foi a cama que por ser de ferro fazia muito barulho quando a gente se mexe e o banheiro poderia ter alguns ganchos para pendurar nossas coisas. No mais gostei da estadia, foi a opcao mais barata de Lisboa.
Souhila
Horrible a fuir
Bonjour
Je me suis présenté à l’hôtel j’avais réserver au préalable il mon pas accepté et il ont pas rembourser le montant dépenser
Je suis très déçu de cet accueil le personnel est incapable de trouver une réservation et ne veulent rien entendre donc moi j’ai pas séjourné à cet hôtel
Personnel agressive , c’est des voleurs .
Donc j’ai dû réserver un autre hôtel . Si jamais vous voulez aller à cet ville horrible évitez d’aller à cet hôtel ne perdez pas votre argent et votre temps .
Question sécurité vous n’êtes pas en sécurité avec ces gens là .
Je me suis présenté à l’hôtel j’avais réserver au préalable il mon pas accepté et il ont pas rembourser le montant dépenser
Je suis très déçu de cet accueil le personnel est incapable de trouver une réservation et ne veulent rien entendre donc moi j’ai pas séjourné à cet hôtel
Personnel agressive , c’est des voleurs .
Donc j’ai dû réserver un autre hôtel . Si jamais vous voulez aller à cet ville horrible évitez d’aller à cet hôtel ne perdez pas votre argent et votre temps .
Question sécurité vous n’êtes pas en sécurité avec ces gens là .
giovandro
Não ruim para 1 noite
Lugar tranquilo mas as camas não eram tão boas, mas estavam limpas e o quarto era seguro
DARCINEI
Dddd
ANDRÉ
Ao chegar, foi avisado que eu deveria deixar uma taxa de 10 euros como garantia para caso eu perdesse a chave do quarto. Ao fazer o checkout as 11:00, não havia ninguém na recepção para me devolver a taxa, tive que ligar para um número que encontrei no Google para que alguém viesse me atender. Isso as 11:20 da manhã.
David
Lo venden como apartahotel y es mentira, es una pensión, una casa comunitaria. Pero lo peor sin duda ha sido el trato recibido, totalmente despectivo desde el primer momento.
Mario
Regular, baja relación calidad-precio
Pagamos una habitación privada con 4 camas (2 literas). Los baños son compartidos (aunque no lo especifica la publicación). Hacia frio en Lisboa, y la ventana de la habitación no podía cerrarse del todo, y no tienen calefacción así que pasamos mucho frío. Pasamos muy poco tiempo ahí, el personal y le atención bastante promedio, la limpieza no muy buena. Pero por el costo que tiene, no puedes esperar mucho más. Francamente no regresaremos.
Diego Alejandro
Gracias Señora Edirr
Muy bien, el personal muy amable y hacen de todo para que les entiendas aunque no hablen tu idioma.
La señora de limpieza (Edirr creo se llama) muy amable y hablaba más idiomas que el personal de recepción.
La señora de limpieza (Edirr creo se llama) muy amable y hablaba más idiomas que el personal de recepción.
Hidenori
Richard is a kind and good person.
He helped me when I was in trouble.
thank you.
All the facilities were clean.
My complaint was that the triple bunk beds were noisy.
He helped me when I was in trouble.
thank you.
All the facilities were clean.
My complaint was that the triple bunk beds were noisy.
Hannes
Obrigado!
searles
Tudo!
giovandro Reis
Agradavel surpresa
Estadia agradavel, existia facil estacionamento nas ruas em frente, reservamos um quarto standard e pude ficar com minha família, lugar limpo e silencioso, recomendo.
David Julian
Mala ubicación, habitación muy muy pequeña, muchas camas en un solo espacio.
David
Cuisine, sanitaire, balcon commun, avec d'autres personnes. Demande des cartes d'identités des enfants pour avoir la clef. Heureusement qu'une amie a peu nous envoyer les photos des cartes. Le personnel est tres sympathique.
Lois
Very nice and clean
Jandira
So achei o quarto muito pequeno não tinha espaço nem para abrir a mala,
Guillaume
A ne pas faire en famille
Douche bouchée, une salle de bain pour 6 chambres. Tout était sale dès 8h du matin.
Odeurs nauséabondes, cheveux sur les draps. Le nettoyage des chambres n’était pas fait, sous prétexte qu’ils n’ont pas le double de la clef.
La lessive réalisée m’a été remboursé car après 2 cycles et demi d’attente pour le séchage, les habits étaient encore mouillés.
Toutefois, le personnel est avenant et fait de son mieux.
Odeurs nauséabondes, cheveux sur les draps. Le nettoyage des chambres n’était pas fait, sous prétexte qu’ils n’ont pas le double de la clef.
La lessive réalisée m’a été remboursé car après 2 cycles et demi d’attente pour le séchage, les habits étaient encore mouillés.
Toutefois, le personnel est avenant et fait de son mieux.
Joilton G
Gostei do atendimento
Thomas
Bon séjour et bon hôtel
Les propriétaires de l’hôtel sont accueillant malgré la barrière de la langue et ceux ci ont utiliser Google trad pour pour plus de compréhension sur les divers échange
Un petit supplément a été demander pour les chiens 5€ par chien
Les toilette et la douche sont sur le palier et la cuisine est au RDC
L’hôtel est très propre
Bon séjour et je recommande pour ceux qui vienne en famille à Lisbonne ou en déplacement professionnel à plusieurs
Un petit supplément a été demander pour les chiens 5€ par chien
Les toilette et la douche sont sur le palier et la cuisine est au RDC
L’hôtel est très propre
Bon séjour et je recommande pour ceux qui vienne en famille à Lisbonne ou en déplacement professionnel à plusieurs
Sandra Cristina
Personal muy simpático. Instalaciones a mejorar necesita algo de reforma como el suelo...Pero limpieza un 10. Relación calidad precio buena. Agradable.
PEDRO
Ótimo hostel
Melhor Hostel em que já me hospedei! Gente de todos os lugares do mundo! Os voluntários estão bem capacitados e de ótimo atendimento! A Elaine que é a pessoa de frente lá nl dia a dia é top, super bacana e gentil! Além do hostel ser barato, bem limpo, cozinha ampla! Lugar calmo e com boa vista!
joao
um hospede nao respeito os hospedes do quarto
a estadia correur bem mais tive que chamar a atencão um rapaz que estava a falar com o telemovel na escada as 1h da manha.
nos estavam com o nosso de bebe de 2 meses e acordou durante a noite com esse barulho.
nos estavam com o nosso de bebe de 2 meses e acordou durante a noite com esse barulho.
Clara
Otimo atendimento. Pessoal muito receptivo.
Location & surroundings
Help Yourself Hostels - Restelo
R Pedro De Sintra 17, Lisbon, Portugal
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Help Yourself Hostels - Restelo
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