Name: Vila Gale Opera
Address: Travessa Do Conde Da Ponte, 1300-141, Lisboa, 1300-141, PT

Vila Gale Opera

Lisbon · Portugal

Travessa Do Conde Da Ponte, 1300-141View location

100 reviews shown

10/10

Exceptional

14 Jun 2026

Catherine

Rooms are small and dated but clean. Staff was friendly and helpful

Friends

10/10

Exceptional

11 Jun 2026

Linda

Breakfast was good

Partner

10/10

Exceptional

09 Jun 2026

Shane

Stayed for 6 nights…. Clean, convenient for the conference location, helpful staff

Partner

6/10

Pleasant

06 Jun 2026

Michael

Despite the fancy appearance of the entrance way, this is a basic hotel and ideal for business trips. The bedroom was clean and comfortable. Nonetheless the sound proofing is poor - I could hear the person next door using the toilet, and the curtains are not blackout. It's insulting to charge over £200 per night and be given one small complimentary bottle of water on arrival which is not replenished through the stay, and similarly to request a coffee machine for your room and pay and additional €1 per capsule. The breakfast has an excellent selection of hot and cold options. I would stay again - but only to return to a conference in the conveniently located congress centre, and only if work are paying.

Self

6/10

Pleasant

03 Jun 2026

Michael

A basic 'business' room, very conveniently located for the Lisboa Congress Centre (2-3 minute walk). The entrance lobby gives a sense of an exclusive, up market hotel - the rooms feel dated and are basic. They are however comfortable and clean. Rooms do not come with a coffee machine/kettle, but can be requested from reception - the insult is having to then pay €1 per coffee capsule (despite the room costing over €200). The aircon is ok, but not 'cold' and is rather noisy.

Self

10/10

Exceptional

22 Apr 2026

Caitlin M

Breakfast was great, and options were clearly labeled by potential allergens.

Self

8/10

Excellent

26 Oct 2025

Milan

Great location.

Leisure Family

2/10

Poor

22 Oct 2025

Jeffrey

Dangerous neighborhood. Staff not very helpful.expensive parking

Partner

10/10

Exceptional

02 Oct 2025

Gregory

Our stay at Vila Gale Opera was very nice. We were very pleased with the staff at the front desk. The lobby bar staff was also very fun and interactive. Very nice and clean room, the rooftop pool was enjoyable and views were amazing. Thank you.

Leisure Partner

8/10

Excellent

16 Jul 2025

Frederick

Nice view to wake up to...

Nice daily breakfast

Self

6/10

Pleasant

27 May 2025

stephen

Late check in as room not ready
Did not discount for my vilegale star card.
Outdoor pool closed.

10/10

Exceptional

18 May 2025

Dominique

Personnel très attentionné. Déjeuner très frais et varié. Je recommande.

Business Self

4/10

Poor

11 Mar 2025

Laura

Stay somewhere else!

The hotel has terrible pillows. Room service is not existent as no one ever picks up the phone! Same with reception - no one picks up the phone. The staff, specially at the bar are rude and the food was ok. Mini bar was never replenished. Will not recommend.

Self

6/10

Pleasant

09 Sep 2024

Jelena

Smelly. Noisy

Leisure Family

6/10

Pleasant

18 Aug 2024

sharla

The plastic bed protector and blood stained pillow case were aweful. The hotel stay would have been excellant if I could have slept. The plastic on the bed was loud when I moved around, the plastic was slick and sweaty. Even a layer of inexpensive fabric would make a huge difference. Blood stained pillow case is unforgivable. Sorry to say I won't be back.

Leisure Partner

10/10

Exceptional

03 Aug 2024

Shalini

Perfect stay!

Great service! Comfortable stay for families with complimentary breakfast and heated pool for free time

Friends_and_family Family

6/10

Pleasant

13 Jun 2024

Douglas

Not allergy friendly.

The hotel was in good condition and the staff helpful however, if you have food allergies, or sensitivities be extremely careful of what you eat. Twice I was given food containing wheat after I told the staff that I have an allergy and showed them my eppi pen. I cannot recommend this hotel because of that.

Business

10/10

Exceptional

26 May 2024

Jeff F.

We loved how the front desk staff allowed us to store our luggage and use their facilities, like the pool and sauna, long before the 3pm standard check-in. They also allowed us to have the continental breakfast at the restaurant and check in just after 12 noon.

Business_and_leisure Partner

10/10

Exceptional

31 Jan 2024

douglas

Employees wonderful. Allot of traffic on road. Breakfast delicious

Leisure Family

4/10

Poor

07 Sep 2023

jorge

Poor bedding and matresses, stained towels, broken shower…..dinner a la carte was overcooked and clearly was cooked a couple of days before, potatoes were dark in the edges…bar and restaurant staff were excellent but reception staff was rude and ignores people

Leisure Partner

10/10

Exceptional

25 Jun 2023

David

Clean, comfortable reasonably priced room. Awesome complementary breakfast every morning. Staff was courteous and the location was great. Highly recommend!

Business Self

10/10

Exceptional

18 May 2023

pedro

Great hotel, would definitely return.

10/10

Exceptional

04 Mar 2023

Colleen

Enjoyable stay at Vila Gale Opera Hotel

Vila Gale Opera Hotel if you have any Summit at Lisbon Congress Centre, convenient 4 min walk, close to downtown or take tram to downtown, excellent for day/evening walk/run along Tagus River. Delicious buffet breakfast/dinner, I highly recommend this hotel! I will stay there if I am ever back to Lisbon!

Self

6/10

Pleasant

30 Dec 2022

Rebekah

The staff were friendly, our room was not ready when we arrived two hours after check in time but was resolved in about 30 minutes. Paid underground parking is confusing as to how to pay when leaving. The beds were extremely hard and limited pillows. It was fine for one night as we wanted to be in the area and it was affordable but wouldn’t stay multiple nights.

Leisure Family_with_children

10/10

Exceptional

01 Dec 2022

SUBHENDU

Wonderful stay at Lisbon

This is a really very good stay at Lisbon. The location is very convenient to visit Belem district with nearby tram connections. Several food options in the walking distance of the hotel. The hotel was very clean, the employees were very courteous. The breakfast buffet has a lot of options. All in all, it was a very pleasant experience!

Friends_and_family Family

4/10

Poor

28 Nov 2022

Rob

Smelled strange, food was not very good, staff were not very friendly

Business Self

8/10

Excellent

18 Nov 2022

Alistair

Constant background noise from traffic and trains on bridge. Handy for conference centre.

Business

2/10

Poor

04 Nov 2022

Verified traveler

I have no idea how this is 4 stars. We had to ask for the sheets to be changed as other peoples hair were still in the bed. Staff appear unable to organise taxi's so be ready with uber app. It is like a 1970's throw back in decor and not in a good way. No iron, no tea or coffee facilities. Very expensive and would avoid

Business_and_leisure Family_with_children

8/10

Excellent

10 Aug 2022

Dmitry

Bring a swimming cap or be forced to buy one to use the indoor pool. The outdoor pool is tiny (read: kiddie pool) and is freezing.

Leisure Family

10/10

Exceptional

28 Jul 2022

Nader

Friendly, clean and safe

Leisure Family

6/10

Pleasant

13 Jul 2022

Bhasker

Excellent staff & food. Lack of basic amenities like iron, toiletries

Business Friends

6/10

Pleasant

17 Nov 2021

Zachary

Bathroom floors are very slippery and shower will leak onto floor. I slipped on the floor but I'm pretty young, didn't bother me much, although I definitely wouldn't send my parents there.

Stay was very pleasant, but I don't see where the 4-star rating comes from.

Business Self

6/10

Pleasant

11 Jul 2020

Martin

nice clean and friendly

Nice, Clean and Friendly hotel with decent service level and functions. Location is good if you have business in the Docas. Easy access to the boardwalk.

Business

10/10

Exceptional

29 Jan 2020

Verified traveler

hi
very good staff and loby. very good and breakfast is ok.

Leisure Family_with_children

10/10

Exceptional

05 Nov 2019

Philip

Good location, excellent bar food an super breakfast!!

Business

8/10

Excellent

21 Oct 2019

Vanessa

Could be the Perfect Spot - just a few hiccups

The Vila Gale Opera was ideal for my business trip as it was in walking distance to the Lisboa Congress Center and also a cool 15 mins walk to the shopping area.

The food was yummy - having an open buffet had lots of options.

The staff was friendly and accommodating.

There are a few negatives that caused me to not have an excellent experience:
- the hotel has no irons in the rooms - apparently there was an electrical fire a few years ago and so the hotel changed their policy and chose not to have irons in any of the rooms. You have to use laundry service to iron your clothes and it's not free. Additionally, there is a 48 hour advanced notice to be given to Laundry service otherwise you have to pay an additional 50% of the total cost of the fee to have express service. I was very bothered by that as my meeting started the next day and so I had to pay the extra for express service to have all my clothes ironed. This is something that guests should be aware up front - I packed for 4 days in a carry on. I definitely needed to have the wrinkles removed before attending my meetings.

- the hotel was fully booked and ran out of adapters - I had to make the 15 min trek to find a store selling them. It was an inconvenience as I was bone tired and needed to do last min prep for my first meeting.

- the air conditioner dripped water constantly such that I had to use one of the bath towels to keep the floor dry.

Business

8/10

Excellent

08 Oct 2019

Verified traveler

Close to water. No drugstores or bars really near.

Leisure Family

10/10

Exceptional

20 Sep 2019

Verified traveler

Our check in was handled professionally and our stay at Vila Gale Opera was enjoyable.

Leisure Partner

10/10

Exceptional

05 Sep 2019

Verified traveler

wonderful hotel defenately recommend, close to everything you want to look monuments and so on

Friends_and_family Family

8/10

Excellent

25 Aug 2019

ONG SAY

Functional conference and business hotel

The hotel is next to the convention centre so it was very convenient. The shore, the suspension bridge and the famous Belem area are all within walking distance. It is situated also fairly close to the airport which is helpful. The hotel itself is functional and it does serve its purpose as a conference or business hotel. I find it odd that the water flow from the tap seems to go on and off sometimes which I suspect it is a water pipe pressure system issue. It does not bother me so much but you got to give it a few seconds for the water to come on again. I would also appreciate if they could replenish our complimentary water bottle daily especially it is the hot summer with temperate going up to 33 degree celcius outside.

Business

6/10

Pleasant

22 Aug 2019

Alessandro

Buffet caro. Comida simples.

Preço do buffet extremamente caro para a realidade de Portugal. 25 euros por pessoa não compensa. Comida simples. Melhor comer fora do hotel. A estrutura da piscina é péssima. Poucas espreguiçadeiras. Local fechado sem ventilação e extremamente quente. As portas de vidro deveriam ser móveis para que pudessem ser abertas no verão. O quarto no qual fiquei tinha cheiro de esgoto vindo do banheiro.

Family

2/10

Poor

31 Jul 2019

Verified traveler

Het was erg smerig, slecht onderhouden, er was lekkage geweest al lang geleden waardoor het laminaat helemaal stuk was en los lag ! Het stonk wij hebben ook foto’s gemaakt. Dit is zeker geen 4 sterren hotel maar eerder 1 ster. Raad mensen niet aan om dit hotel te nemen maar wel om bij expedia te boeken de service is heel goed zijn goed geholpen

Friends_and_family Family_with_children

10/10

Exceptional

21 Jul 2019

Robert

Super Fantastic!

Room was exceptional. All staff was excellent. Restaurant was perfect. Location was great. Deal on rate was super. I give this hotel a 15 on a scale of 10.

Friends

10/10

Exceptional

10 Jul 2019

Robert

Wonderful!

Room was extremely nice - and I had a great deal! Staff was very friendly, supportive, sand helpful with any concerns, questions, and/or problems — most of which were personal, not hotel related! I would definitely stay here again.

Friends

8/10

Excellent

07 Jul 2019

Verified traveler

Located close to congress center , LX Factory, trendy area located in industrial setting , art, restaurants and cafes really nice, music...Hotelmanager really approachable and efficient, friendly staff.

10/10

Exceptional

28 May 2019

Verified traveler

The service was excellent and the staff were friendly and welcoming

2/10

Poor

23 Apr 2019

Latitude One

my computer was stolen

8/10

Excellent

03 Apr 2019

Verified traveler

Hotel in good location, room spacious and breakfast varied.

Business Self

8/10

Excellent

28 Feb 2019

Verified traveler

Window did not seal completely with the rubber so it was quite noisy in the room.
No tea/coffee, mug or thing were I could boil water, but my colleague for example had those things in his room & even apples. (and we paid the same amount of money and we had the same type of room). :(

8/10

Excellent

19 Feb 2019

Consuelo

Great breakfast. Walking distance to meeting place. Uber access made it easy to reach desired places

6/10

Pleasant

02 Jan 2019

Verified traveler

The Hotel is pleasant to stay in, but it lacks the basic cleanliness, vacuuming of the rooms only happen once a week and are not done in detail.
The wellness is very basic, the sauna holds 6 people and the Turkish bath holds 8 people, the staff is outsourced, given there is not hotel management supervision it is very evident that the swimming pool is not cleaned properly while swimming I ran into a massive amount of hair floating in the water and cleaning of the changing rooms only happens in the morning.
The massage is outsourced as well and to my opinion, it is very high in price.
The rooms are ok, although they are outdated and there is no offer of channels that show up to date programs, we winded up watching movies from the '80s and the '90s every evening when in the room.
Front desk staff was courteous, bar and restaurant staff should undergo better training and ensure they know English.
Overall I rate this hotel as borderline acceptable, they provide you with a variety of coupons but make sure you read the fine print or get a very detailed explanation about them, they have a very unique way of interpreting how they can be used or not used.
I believe this location should be the choice if you want to stay in a lower expectation level.

Leisure Family

10/10

Exceptional

11 Oct 2018

Verified traveler

I like everything in the Hotel.
Amenities, Staffs ,....

8/10

Excellent

18 Sep 2018

Verified traveler

our room had about 4 lamps each one with a 10 watt bulb. no way you could read or work comfortably

6/10

Pleasant

02 Sep 2018

Bryan

Hotel near bridge

Hotel was convenient for a wedding we were attending.
Breakfast was very good and the communal areas were very nice.
We had a problem with communicating with the hotel. Despite sending several emails we did not get any replies.
The phone calls we had to make regarding our bookings cost £27
When I spoke to the manager about our problems he refunded this.
Please check carefully if you require a disabled room as we were told there were no walk-in shower facilities in the rooms apparently there are some!
We used the shower in the Health Club instead.

10/10

Exceptional

01 Aug 2018

susbemol

Nice hotel with a beautiful view

The general vibe of the hotel is really lovely and the staff are very friendly and helpful - even though one of them screwed up a taxi reservation and we ended up having to pay for it.

It was disappointing that we had to buy swimming caps and slippers to use the pool but we did also have a stunning view out of our window overlooking the river Tagus and the bridge by the hotel.

4/10

Poor

09 Jun 2018

Chris

I would only stay here if you needed to go to the congress centre. The staff lacked warmth and were quite uncaring and insensitive to the needs of their guests. They seemed understaffed but poorly coordinated as well.

8/10

Excellent

31 May 2018

Verified traveler

Good stay for business

Good stay for conference at nearby convention center. Great walk under the bridge and by the river. A little far from city center but accessible via tram.

10/10

Exceptional

30 May 2018

Verified traveler

Check in w Catriana very easy. She was most accomodating to our needs. Helpful recommendations from her as well as evening staff. Beautiful location, across from Tagus River to start exploring. We head north for a week before returning to LIs for deep city style experience.

10/10

Exceptional

27 May 2018

The hotel is minutes from the conference centre so no travel required to start your business day. Rooms are spacious and clean. Staff are all very helpful and polite. Breakfast is fabulous

6/10

Pleasant

16 Apr 2018

Verified traveler

Some rooms are not soundproof!

The hotel is fine. The location is not central so there isn't much to do around. You have to take a taxi to get anywhere.
My room was fine, except it was one of the \"family setting\" rooms, where two rooms are connected by a door. The problem with that is that I could hear everything that was going on in the other room - even the snoring!!!!

I would stay at that hotel only if I could confirm that I would get a normal room.

8/10

Excellent

12 Mar 2018

Neville

Mainly Pleasing Hotel Located By 25th April Bridge

Good / Great = Foyer; staff; parking; TV channels; Buffet dinner & breakfast; heated pool & gym.
Junior Suite (we stayed in 516 which was pretty good.)
Not so good = Wi-Fi signal; furniture in bedrooms; 'superior' room (seemed just like a normal sized room).

8/10

Excellent

04 Mar 2018

Greg

Very nice hotel

Good services provided, in the location I had to be in Lisbon.

10/10

Exceptional

14 Dec 2017

Victor

Perfect hotel for convention attendees

Perfect hotel for those who attend conferences at the adjacent convention center. I would do it again in a heartbeat.

10/10

Exceptional

07 Dec 2017

Ann

Easy to get to public transport

Partner

10/10

Exceptional

15 Nov 2017

Verified traveler

Good, comfortable hotel with good facilities.

Good, comfortable hotel with good facilities. Modern, clean rooms and en-suite.

10/10

Exceptional

14 Nov 2017

David

Very nice hotel for a good price

Family

6/10

Pleasant

08 Nov 2017

Verified traveler

A very nice hotel

Convenient as it’s close to the airport in bad weather have an umbrella as you must walk 10 mins to the airport . SPA needs some attention, stink Turkish bath, no shaving kit for men, lights are far too bright.

8/10

Excellent

06 Oct 2017

JCNeto

close to centro de congresso

hotel close to lx factor , docas restaurants, centro de congresso and torre de Belem. walk distance.

6/10

Pleasant

07 Aug 2017

Andrew

3 night family stay

Average overall stay, in need of some modernisation and improvements to maintain 4* status. Room size was good but a bit dated. Breakfast was fine although coffee was not up to much as was a hot pot rather than fresh. Pool looked very small so didn't use, so cannot really comment. Had a car so drove into Lisbon centre and parking in the hotel underground car-park was straightforward. Might use again if pushed but would probably look elsewhere first until hotel is updated.

Family

10/10

Exceptional

01 Jul 2017

Verified traveler

The hotel is clean and comfortable. Convenient if attending meetings at the congress centre.It is located midway between the centre of town and Belem which are easily accessible with the bus.

6/10

Pleasant

26 Jun 2017

Jazlyn

Negative feedback

The wifi was sucks, I couldn't go on line. The the hotel was so cheap, they didn't fill up the supplies like shampoo and body wash even I only had one bottle left. This area is inconvenient, you couldn't find a restaurant unless you walk 35 minutes around the hotel. And you can tell the room is not too clean, cause I found the hair on the bed. Do not recommend you to stay at this hotel.

Partner

6/10

Pleasant

02 Jun 2017

Verified traveler

waste of money

hotels.com does not tell you that parking is not included and also they wanted an additional 16 euros per adult for breakfast

Family

8/10

Excellent

26 May 2017

Mr Rod Woods

A free gig.

Disappointed the hotel didn't respond to an email I sent them before staying there. However, we all thoroughly enjoyed our four nights there. Lovely opera in reception one night. Downside - a couple of km from the centre. No metro but buses and trams.

Family

10/10

Exceptional

22 May 2017

Linda

Vale Opera

Nice hotel located near the cultural area of town. Not much convenient food availability if your hoping to find something quick and easy. Hotel may be difficult to find due to street config. It´s located very near the bridge. If you´re staying overnight to board a cruise the next day, great location and quiet! Love the musical themes inside the hotel!

Partner

10/10

Exceptional

21 Feb 2017

BETHANY

Absolutely fantastic hotel!!

This hotel was absolutely fantastic. It was in a great location, walkable (although a long walk) to all the tourist stuff, and very close to very good bars and restaurants. It was adorable, and the rooms were light and bright, clean and comfortable. The staff were incredibly friendly, and gave several great recommendations for things to see and do and places to eat and drink.

Partner

6/10

Pleasant

06 Oct 2016

Jeffrey

Not recommended.

The location was nice, but the service was lackluster at best. My girlfriend and I ordered a massage for two with seaweed, when we got there they were suddenly out of seaweed. I went to the front desk to ask for an envelope, and they wouldn't give me one. It took two days to change a desk lamp bulb. The jacuzzi in the pool area was cold, and when I mentioned it, I was given some excuse, another guest said the same thing to me. The revolving front door was broken (the motor was broken). Carpets in the room were faded. Bathrooms were small for a suite. Overall, definitely not worth it's 4 star rating or price. Quite disappointed.

Partner

10/10

Exceptional

26 Sep 2016

ANDRIENNE

Great hotel!

Really good and friendly staff.The ambience in the hotel was fantastic. In the room we also found a voucher for a 20% discount on massage which was great! Highly recomend it. Would definitely go back!

Family

10/10

Exceptional

20 Aug 2016

Chris

Very nice hotel.

Our rooms were immaculate, spacious comfortable and modern. We enjoyed a very nice buffet breakfast every morning. The staff were gracious and helpful. The location was in a run down area, but very quiet and close to important historic locations and good restraunts. Our experience overall was very good.

8/10

Excellent

13 Aug 2016

Verified traveler

Great location, great facilities,

Perfect hotel as a base for active visit to Lisbon. Excellent staff, good breakfast and swimming pool etc to unwind. Impressive lobby too!

8/10

Excellent

27 Jul 2016

Jason

Very Knowledgeable and Friendly Staff

Good rooms, really relaxing pool. Wish there were more normal shops near by but overall its in a good part of Lisbon. Between centre and beaches over the other side.

Family

8/10

Excellent

09 May 2016

Bronson

We were upgraded to a suite which was nice. The health club and pool are great!! Difficult to get a light breakfast. Only a full buffet available.

Partner

10/10

Exceptional

19 Mar 2016

Christina

Great place

Great place will stay again

Family

10/10

Exceptional

03 Aug 2015

Yusuf

Impressed!

The hotel is very close to the sea. Restsurants within walking distance. Bus and tram stops around the corner. Really friendly and helpful staff. Good breakfast choice.
Only thing I didnt like was being told I had to wear a swiming cap in the pool! (No biggie)!!

Partner

4/10

Poor

28 Jun 2015

Kathy

Bad experience

I will not stay at this hotel again because of a couple of reasons. First of all, it isn't centrally located and there aren't any good shops of restaurants around it. The next reason is that the air conditioning does not work properly because it is too old. The temperature cannot be lowered beyond a certain degree. Portugal gets very hot in the summer time. It was around 40 degrees which is too hot. When I got back to my hotel room after sightseeing, I turned on the air conditioner but it wouldn't cool my room down. I had to call the staff about it and they advised me to keep my room window open. This isn't acceptable to me. It takes 10 minutes for the air conditioner to work from the time I enter my room. It won't work until I insert my key card into the key card slot. After a long, hot day of sightseeing, I didn't like coming back to this. I would have preferred to come back to a cool and comfortable room. I couldn't sleep properly for the 7 days I was there.

8/10

Excellent

14 May 2015

Steve

A good hotel

A good hotel that initially feels a little isolated but is close to public transport, good restaurants, and a few shops. With attractions both ends of the team/bus lines it is in a convenient locale. Ask for a room opposite the bridge, as traffic noise can be a problem.

8/10

Excellent

27 Apr 2015

Andreas

conference & sightseeing

business at the nearby lisbon congress center, very close location, excellent restaurants nearby in the marina.

6/10

Pleasant

21 Dec 2014

Brigitte

Vila Gale Opera

Did not pre book for breakfast.When entering the restaurant next morning I gave my room number and everything was ok. I assumed it would be on my bill at check out.Just afterwards a hotel employee asked me if I knew the breakfast was not paid for? Yes, I do I said. No problem, I continued my breakfast. When I walked out of the restaurant no one said anything. Having come into the Lobby another employee came running after me, she said I had not paid for the breakfast. I said that I assumed I would pay at check out. Not so, I had to go back with her to the restaurant and pay in cash Euro 10.I asked for receipt. This is not classy at all. Somewhere, it should be made clear for the guests the process.

8/10

Excellent

09 Oct 2014

Verified traveler

beautiful view

It's a 5 min walk to the tram line, spacious rooms, large bathroom, and gorgeous lobby. Our 7th floor room looked out to Belém, and we could see both the Monastery and the Monument of Discovery. Only complaint was free wifi was only available in the lobby (which gets Very loud very fast), or you could pay a supplement to have Internet in your room.

Family

8/10

Excellent

08 Oct 2014

murray

Good hotel.

Very nice hotel. Got in late so the restaurant wasn't far from closing but the staff were very accommodating and didn't rush us through a very nice meal.

Partner

2/10

Poor

13 Sep 2014

Not a good experience

You get a good rate, but then you have to pay for the extras. I found it akward that guests have to pay to get the keys of the safe...

8/10

Excellent

28 Jul 2014

Elsa

They cannot pretend to be a 4 star facility and charge extras for safety deposit boxi and the pool. If you're not staying for the conference centre, the location is very far from the centre.

6/10

Pleasant

20 Jul 2014

Alex

Excellent service but using the pool costs extra

The hotel staff were excellent, really helpful and spoke good English. The hotel was clean, had air conditioning and was generally nice. The location was perfect for our needs, a 15 minute bus ride from Alges for the Optimus Alive festival and a 15 min bus ride into central Lisbon. It was a 30 min taxi ride to the beach.

My only 2 disappointments were that the safe in the room didn't work and that it was an extra €11 per person per day to use the health club, which included the pool, when one of the main reasons for choosing this hotel was the pool.

As long as you dont want to use the pool (which is indoor) i would recommend this hotel for a cheap base in Lisbon.

8/10

Excellent

23 Jun 2014

Verified traveler

GOOD VALUE

Easy access to major destinations in Lisbon and Estoril. The rooms are clean and beds are comfy. Bar inside the room is very poor. Internet is very slow. Very good value.

8/10

Excellent

17 Jun 2014

Verified traveler

Good location good value

We use this hotel whenever we need to be in Lisbon, coming up from Algarve. The location is excellent. A good walk along the river, good fish dinner at Docca Peixe. AC works. Would be great if the mattress was not protected with plastic protection. Not so comfortable. Rest is fine. Good breakfast buffet.

10/10

Exceptional

14 Jun 2014

joe

fantastic

The stay at this hotel was fantastic, I will definitely stay at this hotel again.

Partner

8/10

Excellent

28 Apr 2014

Verified traveler

Nice hotel

Rooms clean tidy beds comfy few English TV channels. Slight road noise but not enough to annoy you or to keep you awake we had a room on the 4 the floor and had nice view of river.
Very useful to stay here to meet cruise ships.

10/10

Exceptional

16 Apr 2014

Verified traveler

Just what we needed.

We were just looking for a place close proxemity to Belem. This hotel suited us well. Just down the street from the tram and off the main road (had a rental) Overall, good service and clean hotel.

Family

6/10

Pleasant

15 Apr 2014

Christine clarke

Needs air conditioning all year round

The holt was good, however it was hot and the room was very hot and the a/c only works from late May on, this should have been in the hotel description, as it would have made a difference in my booking decision.

Partner

10/10

Exceptional

09 Jan 2014

louiggi

clean, quite, friendly...liked it!

inexpensive hotel with nice riverwalk to metro (5 min walk to one station and 15 minutes walk to other). very clean and quite place. liked it a lot for a quick runaway with my lady!

Partner

6/10

Pleasant

11 Nov 2013

Gareth

Ponte 25 de Abril

This is the name of the huge bridge over the Tagus, in the shadow of which the hotel sits. The hotel would be perfectly satisfactory were it not for the noise from the bridge, particularly from the trains that run beneath the road. Admittedly I was perhaps unfortunate in having a room at the back in even closer proximity to this noisy bridge. The hotel would benefit from some better sound-proofing! I was perfectly happy with everything else.