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Palacio Ramalhete

Lisbon · Portugal

Rua Das Janelas Verdes, 92View location

9.4/10Excellent236 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.0/109.0
Condition9.2/109.2
Location8.2/108.2
Neighborhood8.4/108.4
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palacio Ramalhete

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this guesthouse include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite from the snack bar/deli, or stay in and take advantage of the guesthouse's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Make yourself at home in one of the 16 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0. 1 mile and kilometer.

Read more about this hotelShow less

With a stay at Palacio Ramalhete in Lisbon (Lisbon Old Town), you'll be within a 5-minute drive of Rossio Square and Avenida da Liberdade. This boutique guesthouse is 2 mi (3.3 km) from Marquis of Pombal Square and 1.9 mi (3 km) from Commerce Square.

Make yourself at home in one of the 16 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Childcare

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Noise-free rooms not guaranteed Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately EUR 25 for adults and EUR 25 for children
    • Nearby parking fee: EUR 30 per day (7536 ft away)
    • Rollaway bed fee: EUR 35.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

São Bento Palace 1.1 km / 0.7 mi
Estrela Garden 1.2 km / 0.8 mi
Estrela Basilica 1.3 km / 0.8 mi
Santa Catarina Viewpoint 1.4 km / 0.8 mi
Mercado da Ribeira 1.4 km / 0.9 mi
Praça das Flores 1.5 km / 0.9 mi
Pink Street 1.6 km / 1 mi
Ribeira das Naus 1.6 km / 1 mi
Principe Real Square 1.8 km / 1.1 mi
Camões Square 1.8 km / 1.1 mi
Fado in Chiado 1.8 km / 1.1 mi
LxFactory 1.9 km / 1.2 mi
National Museum of Natural History 2 km / 1.2 mi
Fernando Pessoa Statue 2.1 km / 1.3 mi
Lisbon City Hall 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1825
  • Year of most recent renovation: 2011
  • Total number of rooms: 16
  • Number of floors (main building): 3
  • Single rooms: 1
  • Double rooms: 6
  • Junior suites: 2
  • Suites: 3
  • bed and breakfast
  • American Express
  • MasterCard
  • Visa
Show 32 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Luggage roomExtra charge
  • Clothes dryer
  • Grill/BBQ
  • Library
  • BarExtra charge
  • Smoking areaExtra charge
  • Children’s swimming area
  • Sun loungers
  • Breakfast
  • Snacks
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Palacio Ramalhete

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Palacio Ramalhete

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 40 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable11 photos

    Palacio Ramalhete

    DOUBLE EXECUTIVE

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Palacio Ramalhete

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Palacio Ramalhete

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Palacio Ramalhete

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Palacio Ramalhete

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Palacio Ramalhete

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    Palacio Ramalhete

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Palacio Ramalhete

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Palacio Ramalhete

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Palacio Ramalhete

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Palacio Ramalhete

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Palacio Ramalhete

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Palacio Ramalhete

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palacio Ramalhete

9.4
Excellent
236 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.2 /10
Location
8.2 /10
Neighborhood
8.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
08 Jul 2026
Lily
Loved it here. Beautiful space, wonderful people working there, delicious coffee. Very cool neighborhood.
Family
10/10
Exceptional
01 Jul 2026
Yvonne
Great place to stay……..pool was great.
Partner
10/10
Exceptional
28 May 2026
audrey
Bruno a été un hôte exceptionnel! Merci pour le bon service
Partner
8/10
Excellent
30 Apr 2026
Emma
The hotel is beautiful and grand, and is located around a 35 minute walk from the central part of Lisbon. The quality of the breakfast was excellent and everything is prepared to order but the service is \"leisurely\", don't expect to be finished quickly! The gardens are a lovely spot to have a drink after visiting the city. Some areas need some improvements, for example there was some mould in the bathroom and the furniture in our room was very stained. However overall this was a lovely place to explore Lisbon. Be aware there isn't a lift and all rooms are accessed via steep stairs.
Friends
4/10
Poor
23 Apr 2026
Shannon
Be aware that this hotel looks fine in the main areas but the rooms are a completely different story. Despite requesting a room on a lower floor, we were put in the top floor with an extremely steep staircase & no staff available to assist with bags when we checked out. The beds were uncomfortable & the bathroom was a hazard. There was an absurdly designed step up into the shower & toilet with slippery tile. The locks on the door are difficult to use & half the time, we basically had to go all the way back downstairs to get someone to open our door. For the price this hotel charges, find a better property. The staff were nice but that doesn’t make the place a good enough experience for the expense.
Partner
10/10
Exceptional
21 Apr 2026
Gregory
Old style hotel with historic architecture, one block from the waterfront. Staff were all excellent and on point. The building is from a bygone era, so entries, stairwell, and lighting are not the most modern, particularly if you are expecting a Marriott or Hilton with a Starbucks in the lobby. Great service, outdoor area, restaurant, and clean.
Friends
10/10
Exceptional
20 Dec 2025
Cecile
This was our third time at Palacio Ramalhete. As before, we were very nicely greeted into this beautiful and historical building. Everything there is refined and about quiet luxury. Breakfast is excellent and offers a large variety of options. The neighborhood is quiet, but it is central and offers easy access to all there is to see and do in Lisbon. I would definitely recommend to people who want a historical experience, refinement and comfort.
Leisure Family
10/10
Exceptional
12 Nov 2025
Vilim
A beautiful hotel in the center of the city. Staff was very courteous and accommodating. We loved the breakfast and could not be happier with our stay.
Partner
10/10
Exceptional
25 Oct 2025
Roberta
Breakfast was amazing!
10/10
Exceptional
03 Oct 2025
Sarah
The room was beautiful, staff couldn't do enough for you, breakfast was delicious and food was excellent, varied options. Little shop nearby for anything from fruit to stamps to suncream
Partner
10/10
Exceptional
29 Sep 2025
Robert
Was a lovely hotel. Great room and good amenities.
Leisure
10/10
Exceptional
24 Aug 2025
Thomas

Couldn’t recommend more

Superb stay. Lovely building. Breakfast was amazing. Top location and so peaceful
Partner
10/10
Exceptional
21 Aug 2025
Kokina Yuliya
Great place.
10/10
Exceptional
17 Jul 2025
Catherine
Beautifully restored old Palace with 3 outside terraces to relax at & a pool. Staff is exceptionally accommodating & friendly. Stairs, no elevator. Will definitely return, a great find in Lisbon.
10/10
Exceptional
06 Jul 2025
Steven
Awesome place, awesome service. We’ll be back!
Business_and_leisure Partner
10/10
Exceptional
05 Jul 2025
Jane
Beautiful play to stay with quiet leafy courtyards and commom spaces. Decor and ambience Beautiful and service very good.
10/10
Exceptional
22 Jun 2025
Alexandra
Lovely place, great area
Partner
10/10
Exceptional
03 Mar 2025
Paul

Paul

This is a lovely hotel in a very easy location for access to the sites.
Partner
10/10
Exceptional
22 Dec 2024
Cecile
Beautiful ancient Palacio in a lovely and quiet neighborhood. Breakfasts were delicious. Staff was super nice and helpful.
Leisure Family
10/10
Exceptional
03 Dec 2024
Francesco
Our stay at the Palacio Ramalhete was an exceptional experience and in many ways exceeded our expectations. The reception was welcoming and highly efficient even going as far as carrying our suitcases up the stairs to our room. The breakfast was delicious and served in a beautiful and magnificently decorated dining room. Most of all, the staff without exception (Suman, Subash, Saddam, Jessica & Isabella) could not be more accommodating adding their own personal touch to make our stay at the Palacio Ramalhete particularly memorable. Thank you to everyone at the Palacio Ramalhete for an outstanding stay.
Leisure Partner
10/10
Exceptional
26 Oct 2024
Michelle
This property was superb, the staff so helpful and friendly, the hotel itself was quirky and decorated with taste. There was so much choice for breakfast. The pool area was relaxing after a day out in Lisbon. I would recommend this hotel, 5 star
Leisure
10/10
Exceptional
09 Oct 2024
Linda
Absolutely beautiful old property. Impeccably decorated. Welcoming staff and excellent included breakfast. Beautiful cozy courtyards for afternoon ore late night cocktails. Small refreshing pool, no shallow end. No elevator and lots of stairs. Only suggestion might be hairdryer in bathroom and a no- slip bathmat or hand rail in bathtub/ shower.
Leisure Family_with_children
10/10
Exceptional
07 Oct 2024
Maggie
The staff were excellent and very helpful, especially when we had to buy train tickets on line and putting useful apps on our mobile. Breakfast was a real treat and totally delicious.
The hotel was slightly out from the Centre but there were buses which stopped outside. A train and trams about 6 minutes walk and the metro was a short tram journey.
We discovered Umbers were the best form of transport and very reasonable
10/10
Exceptional
30 Sep 2024
James
Charming place in a very cute, less busy/touristy part of town easily accessible. Great rooms with loads of character. And nice staff.
Business_and_leisure Self
10/10
Exceptional
25 Sep 2024
Stephen
It was a beautiful, historic building that oozed character and atmosphere. We were made exceptionally welcome and were touched to receive the gift of a bottle of wine to celebrate our fortieth wedding anniversary.
Leisure
10/10
Exceptional
28 May 2024
Irene Anne

Local small gem of a hotel

What an amazing place to stay!! I was looking for a hotel near the waterfront before we went on a cruise. The staff was so welcoming, the hotel had such a lovely old world charm to it. We try to avoid stayiing in chains when we travel, this was a gem!

We were able to walk to different areas of the city, felt like we were staying in a local neighborhood, not in a tourist area. We had many choices for restaurants in the area, had a great meal looking out at the river at Le Chat, fabulous view of the Christ statue across the way.

We felt safe and secure, our room was very comfortable and the included breakfast (which was a surprise) was wonderful.

We would definitely recommend a stay here if you want to fell like a local!! Be aware, you must be able to climb stairs to the interior of the hotel, we had help with our bags which was helpful.
Partner
10/10
Exceptional
25 Apr 2024
Inna
Charming hotel with a traditional Portuguese vibe but with a twist. The hotel and service were all very nice, unfortunately the pool was under renovation when I was there and it wasn’t stated anywhere. Very nice breakfast menu.
Self
2/10
Poor
16 Apr 2024
Verified traveler

Do not recommend!!!

Would not recommend! We paid over $360 per night for a pool suite and they didn’t have a pool! It’s under construction with a large hole outside the room which was dangerous and ugly. We asked to change rooms and they said they were full so we asked for a refund so we could change hotels. They told us each day they were escalating the issue and would take care of us (effectively holding us hostage since we had pre paid the 3 days) and waited until check out to say the most they could offer was $200. Such a waste of money for an outdated hotel. The bar was never open, bedroom was on a street below side walk with bars on the windows, and unquestionably not the 5 stars they claim. We are reporting them to hotels.com
10/10
Exceptional
19 Nov 2023
Geoff
Very nice property. So much character. Clean. Friendly staff. Great breakfast. Worked perfect for me. Enjoyed it. Would stay again.
Leisure Self
10/10
Exceptional
28 Aug 2023
Kyriacos

Perfect Honeymoon spot

Great stay! We chose the Raphaël hotel for our honeymoon, it was really the perfect choice. The place is very romantic. The courtyards with plants and flowers are beautiful. The building has a lot of character. The staff is exceptional. Also the location is perfect! This is our favorite neighborhood in Lisbon. We will keep a great memory of our honeymoon. Thank you so much!
Cali and Kyrie
Partner
8/10
Excellent
10 May 2023
Allan
Really pleasant and friendly staff. Excellent breakfast. Would stay again, but would ask for a room that was not on the top floor as the ceiling height was not great for me.
Leisure Partner
10/10
Exceptional
06 Apr 2023
Paul
The staff were the best ever, always right there to assist in any way. The property has a secluded feel except for street noise. Excellent breakfast and wine selection.
Leisure Partner
10/10
Exceptional
05 Apr 2023
Andrew
Staff were great - beautiful property -
Leisure Partner
8/10
Excellent
23 Nov 2022
jean henri

Very pleasant

Very nice managements and personal
Good Manager Alexander
Partner
10/10
Exceptional
26 Aug 2022
Tamar
The Palacio was a treat--really a gorgeous mix of historical and new--with fun touches in art and wallpaper! The staff was phenomenal--helpful and lovely as well. We felt very cared for. I enjoyed my first Porto Tonico by the pool at night--and the staff lit candles for us. I would recommend this to my friends!
Leisure Partner
10/10
Exceptional
03 Aug 2022
Steven
Service was fantastic , great breakfast, nice pool, and a very pretty Hotel. Minor downside the TV's were not working due to a replacement process that was stalled
Leisure Partner
6/10
Pleasant
06 Dec 2021
Verified traveler

Staff fights - not as advertised

We wanted to love it, but it isn't the idyllic paradise it claims.

The welcome was superb, a friendly lady gave us an excellent tour of the original property with some historical storytelling and a lot of smiles. The breakfast was small, but of a very high & tasty quality, served in a gorgeous room full of happy sun and character.

Sadly - We were given a room unlike those in the pictures with a gross rotten sprung mattress as old as the house, it was nothing like the pictures - We were also woken up on our second day by 2 staff members fighting, screaming and smashing furniture, I had to throw on clothes, dash out and step in between them them to stop the onslaught.

No refund or apology was offered by the hotel for ruining our romanitic weekend with violence, no apology from either staff member either.

Stunning building and a few really lovely staff on the team - But poorly managed.
Partner
10/10
Exceptional
03 Nov 2021
Maria
Beautiful and great location
Leisure Self
10/10
Exceptional
27 Dec 2019
Penny

A wonderful stay

We had a wonderful stay at Palacio Ramalhete over Christmas. The staff could not have been friendlier or more attentive. The breakfasts were delicious and the hotel laid on a delicious dinner for us on 24 December when many of the restaurants were closed.
Friends_and_family Family
10/10
Exceptional
29 Oct 2019
Verified traveler
Enjoyed the hospitality of staff, gardens and patios, lovely breakfast.
Leisure Partner
10/10
Exceptional
03 Sep 2019
Verified traveler
This is a beautiful old house within walking distance of the centre of Lisbon. Rooms are spread out over the house and up the back into two tiered courtyards. It is very quaint and peaceful. Small pool with six loungers in a great sun trap. The staff were so friendly and helpful especially Ivan.
The breakfast was a little disappointing. There was a lovely spread of meats, cereals and breads and cakes and freshly squeezed OJ and bubbles. However the hot food was in a bambourie and there was not enough heat under it so while it was lovely the morning we ate early the other mornings the eggs, tomatoes etc were cold. We didn't complain as we were happy with the rest. It's a small hotel so maybe they could think about taking a hot order for breakfast?
Leisure Partner
10/10
Exceptional
27 Aug 2019
Pat
Like living in a small palace townhouse. Super cute pool area. Tucked away in a cute hip part of town. Madonna recently rented the entire hotel for her family. Amazing staff.
Leisure Friends
8/10
Excellent
20 Aug 2019
Tim

August 2019

Such a beautiful boutique hotel situated in a peaceful area of Lisbon. The rooms are lovely and the beds super comfortable.

The staff are extremely friendly and helpful, with great knowledge of the palace history. The service was sometimes quite slow but that would definitely not put us off coming back again. We highly recommend this hotel.
Friends_and_family Friends
10/10
Exceptional
07 Aug 2019
Peter

Lovely place to stay

Excellent boutique hotel. Beautiful decor, various terraces for relaxing in sun or with drinks. 3 very good local restaurants only a few minutes away.
Partner
10/10
Exceptional
11 Jul 2019
Verified traveler
We had an amazing experience. We were treated so well. The accommodations were amazing as was the service. We loved the daily breakfast and our time in the court yard swimming, reading, eating and relaxing!
Leisure Partner
6/10
Pleasant
08 Jul 2019
Hilary

Not quite a 5-star establishment

Needs some improvements to really be classified as a 5 star establishment.
The building is beautiful and the rooms are all individual - as far from a hotel chain as you could get but there are some small improvements needed.
On each of our 3 mornings, the hot food has been cooked early and left on a hot plate far too long leaving it inedible.
Our bathroom was big but the shower was small and leaked. It remained leaking despite advising staff of this during our visit.
The small terraced gardens are delightful and totally private.
Staff are friendly and attentive but maybe an additional member of staff at busy times could help.
Friends
10/10
Exceptional
08 Jul 2019
Verified traveler
This is a beautiful boutique hotel in a lovely old mansion with a serene courtyard and pool. All in all a lovely place well worth a visit. Only thing missing was a coffee source in the room. Small complaint
Leisure Family_with_children
10/10
Exceptional
01 Jul 2019
Lindsay

Loved this stay!!!

How many times does one get to stay in an incredible old castle? It was beyond beautiful and special!
Partner
10/10
Exceptional
09 Jun 2019
anne

Gréât atmosphère for a very pleasant palacio

Like to be at home is a very pleasant feeling
Décoration is superb .Comfort of thé room may be improved :
At our arrival Tv did not work - safe did not work - could not open thé drawer of thé commode -door of thé bath room could not be closed no key no lock .people at thé desk very helpful ,very pleasant persons.
Partner
10/10
Exceptional
22 May 2019
Verified traveler
Excellent welcome as soon as we arrived, great location, beautiful historical building, cannot fault the wonderful palace
Leisure Partner
10/10
Exceptional
15 Apr 2018
Julian

Lisbon April 2018

Great hotel in a lovely area. Lovely breakfast included.
Family
10/10
Exceptional
07 Nov 2017
Shannon
A charming, elegant inn - terrific location in Lisbon: right across from the National Museum of Ancient Art and easy walking distance to \"Time Out Market (a favorite foodie destination). The spacious common rooms (and there are several) are beautifully appointed with comfortable furnishings, artful objects and lots of intriguing books. Fabulous breakfasts / lovely garden terraces (pool on the top level) / and the super-friendly, helpful staff gave us great restaurant recommendations (try \"Jornalistas\"!). Can't wait to come back...
10/10
Exceptional
27 Oct 2017
Marion

Characterful historic hotel close to art gallery

Good service in beautiful old palacio on edge of the city centre. We enjoyed breakfast on an outside patio, and liked the lounges with old tiles and plasterwork, the good breakfast and the quiet location. Less liked steep staircases to our top floor room, and small window with limited view.
Partner
10/10
Exceptional
07 Oct 2017
Verified traveler
It's unusual that one of the highlights of a trip is the staff of the hotel you stay in but the staff at Palacio Ramalhete were unforgettable.
10/10
Exceptional
28 Sep 2017
Braiden

Gorgeous Hotel

The hotel was above our expectations and we stayed in a pool suite. It was on a quiet street and that was close enough to walk to and from restaurants and attractions.
Partner
10/10
Exceptional
18 Sep 2017
richard

Lovely

The hotel has a young staff, everyone of them is personable and helpful. The rooms are lovely, modern and clean. It's five stars. Has a small pool too
Like I said, lovely.
Partner
10/10
Exceptional
12 Sep 2017
dominika

A little piece of heaven

BEAUTIFUL hotel! Everything was lovely about it. If you are expecting 5 star butler service, this hotel is not for you but, if you are more relaxed, you will love it. The place is really cozy and beautiful---it is very quiet. We loved it!
Partner
10/10
Exceptional
25 Aug 2017
Linda

A unique hotel

This is a completely unique hotel that oozes charm whilst being steeped in history.
The staff are so friendly and helpful and the moment you step over the threshold into the entrance hallway you are caught up in the character of the hotel.
Our room was so comfortable although the stairs could have posed a problem for the less agile.
The breakfast was good with a great choice of cooked food.
We loved our stay here.
10/10
Exceptional
20 Aug 2017
Verified traveler
This hotel is located a bit outside the busy area within Lisbon; however, it is within walking distance to area attractions and the train station. The staff was very pleasant. Breakfast was excellent.
Partner
8/10
Excellent
24 Jul 2017
Michael

Verbal very nice

Overall a very nice hotel. Bed was stiff though. Nice small pool area and great breakfast.
Partner
10/10
Exceptional
06 May 2017
Maria

great atmosphere

The hotel atmosphere was unique. The little \"secret\" patios perfect to enjoy either your breakfast or a glass of wine. The staff very friendly, helpful and kind. We greatly enjoyed our stay,
10/10
Exceptional
03 Apr 2017
Verified traveler
All staff were kind, helpful and went well beyond expectations! The property is beautiful and peaceful.
Highly recommended!
8/10
Excellent
21 Nov 2016
kate

Lovely old tiles

Beautiful hotel
Family
10/10
Exceptional
15 Jun 2016
equivale

Charming, clean and fun with super staff.

This is a gorgeous historic home maintained beautifully and staffed by a super team.
10/10
Exceptional
29 May 2016
Verified traveler

Lovely place to stay in Lisbom

Warm friendly staff. Authentic feel of Lisbon. Only drawback is no elevator... But staff carried the bass to and from the room
Family
10/10
Exceptional
13 Apr 2016
Geraldine
Great stay !
I would suggest to ask for a room at the back (side pool/terrace)
Partner
10/10
Exceptional
05 Apr 2016
Verified traveler

Wonderful stay...

We chose to stay at the Palacio Ramalhete after seeing it in a premium travel guide and had decided to treat ourselves for our three night stay in Lisbon. We were certainly not disappointed - beautiful, boutique hotel with friendly and helpful staff in a relaxed and charming neighbourhood. We look forward to a return visit in the not too distant future.
Partner
10/10
Exceptional
10 Feb 2016
susan

Beautiful small hotel with helpful staff.

We were a party of six friends who felt very much at home in this small, cosy, very comfortable hotel.
10/10
Exceptional
16 Oct 2015
Verified traveler

Lacks an elevator

The vital weakness is a lack of an elevator. Trekking up steep stairs to the third floor with luggage is a challenge certainly not for the faint hearted. This weakness would prevent my staying a second time.
10/10
Exceptional
28 Sep 2015
Mark

Beautiful hotel in a quiet area

A delightful place to stay, relaxing and comfortable.
10/10
Exceptional
31 Aug 2015
Verified traveler
Stayed six nights. A lovely small hotel. Hotel staff could not have been better or more helpful. Hotel is located next to museum of ancient art. It is in walking distance (20-30 minutes) of the town centre but also on convenient bus routes (bus stop just directly outside hotel). Hotel and rooms very tastefully decorated. Small garden courtyard and small pool. The road outside is busier than expected and rooms at front of hotel can be noisy but have views of the river. Highly recommended for a shirt stay in Lisbon.
Partner
10/10
Exceptional
10 Jun 2015
Verified traveler

Great Spot

In Lisbon for a wedding. Great base to explore the old city and the Marina parts of the city
Family
10/10
Exceptional
03 Feb 2015
Verified traveler

Palacio Ramalhete

Really lovely boutique hotel - great decor;lovely staff; excellent service . Location slightly out of the centre. Had a room looking onto the courtyard so very calm.
Partner
8/10
Excellent
27 Sep 2014
Verified traveler

Lisbon gem

This is a small (12 rooms) hotel, but they have great service and friendly and helpful staff.
10/10
Exceptional
14 Sep 2014
Lucky Cromwell

A good night's sleep in elegant surroundings

The hotel is beautifully decorated with colourful tiles and very stylish furniture. We stayed in a lovely room at the top of the hotel overlooking an inner courtyard and the petite swimming pool. Always slept well on a comfy bed. The staff are exceptionally helpful and hotel is well located if you don't mind a bit of a walk to the nearest Metro.
10/10
Exceptional
11 Aug 2013
Randy and Jerry

Tranquility

Every detail was perfect. The pool was ovely with a gorgeous view. Breakfast outside was a wonderful way to start each day. Rodrigo attended to every concern, including providing restaurant referrals and limes for our gin and tonics.
10/10
Exceptional
18 Feb 2013
Brian

Highly recommend

Wonderful experience overall. The staff were all very pleasant, helpful, and professional. The hotel has retained the integrity of the palace which made the stay all the more enjoyable.
10/10
Exceptional
23 Jul 2012
Madeleine

A great find - highly recommended

The Palacio Ramalhete was lovely - a cool and calm oasis after the hot, dusty streets of Lisbon. The staff were very friendly and accommodating, and Daniela gave us a guided tour of the hotel and terraces before showing us to our rooms, which was a nice personal touch. They were also happy to bring us wine while we relaxed by the pool (on the top terrace, where there was a nice view of the river) and give us tips on where to eat out (like Picanha next door, a restaurant serving up delicious Brazilian BBQ). The hotel itself was charming, full of quirky features like the original tiling from the palace. The room was a great size, spotlessly clean and comfortable. The bathroom was also huge. The location was also pretty good, not right in the centre of Lisbon but walking distance away, although it was a hot walk! It was easy to catch a bus into the centre though - the staff were also happy to advise us on this.
Overall, the hotel had a relaxing, romantic atmosphere, and it felt like staying in your own (if rather grand) place, rather than an anonymous hotel. I would recommend it to anyone visiting Lisbon.
Partner
10/10
Exceptional
20 Jun 2012
Verified traveler

A True Gem

What a beautiful place to stay. The old stately home was comfortable and the staff are so delightful and helpful.
Partner
10/10
Exceptional
20 Jun 2012
Verified traveler

A very classy hotel

Palacio Ramalhete is a lovely restored palace which has been renovated to the highest standard. The bedrooms are spacious and the dining room and lounge areas have very tasteful furnishings and decor. There is a beautiful courtyard and raised pool at the rear of the hotel, ideal for relaxing after a busy day's sightseeing in Lisbon. The staff were all extremely helpful and courteous and are an asset to the hotel. We thoroughly enjoyed our stay at this hidden gem.
6/10
Pleasant
13 May 2012
Nate

Beautiful property but bad experience

Located on a very busy two-way street that makes it impossible to stop out front and unload your luggage (if you're driving). Difficult to find parking as the hotel does not provide parking of any kind, and in fact they don't even know which surrounding side streets you can park on for free The staff were friendly and proficient in English, but a bit unorganized and scattered. There is no elevator and the staff was not around to help us up 3 flights of stairs. The hotel itself is charming, clean. There's an onsite pool that is very refreshing . The included breakfast was pleasant and the staff will prepare hot food on request. There are restaurants in walking distance but it's not the most pleasant/scenic walk. As we got ready for bed, the air conditioner in our room began briskly leaking water and the staff did not know how to fix it. They gave us towels for the floor and asked that we keep it turned off (which slowed the leaking to an annoying drip). They opened the windows for cooling (It was very warm that night and they didn't even offer a fan, let alone a room change). Mosquitos flew in through the open windows, we were bit multiple times and did not sleep much at all. Next morning the staff apologized but didn't seem that concerned and certainly didn't offer any price reduction for our troubles. OVERALL: it's hard for me to recommend this hotel to a friend when it seems like a crapshoot as to whether you'll have a good experience or not.
Partner
8/10
Excellent
26 Jul 2026
Linn
Really nice hotel and private, close to the center of porto.
6/10
Pleasant
12 Jul 2026
Linda
Personalen hade olika besked om betalningen. Det fanns en drinkmeny i lobbyn men ingen kunde göra drinkar. När vi skulle checka in stod vi utanför och ringde på i 15 minuter tills vi blev insläppta av en annan gäst. Under vår vistelse var det väldigt förvirrat. Mejlade dem också om ett ärende innan incheckning och fick aldrig något svar.
Partner
10/10
Exceptional
20 Jun 2026
Mustafa
Es war wirklich ein sehr schönes Boutique Hotel mit einem hervorragenden Frühstück.
Friends_and_family Friends
10/10
Exceptional
03 Jun 2026
Sabine
Einsame Spitze! Wunderschönes Ambiente, liebevoll eingerichtet, ruhig, perfektes Fruehstueck, sehr nettes Personal!!!!
Partner
10/10
Exceptional
28 May 2026
Geir
Palacio Ramalhete is a small hidden gem in Lisbon and Fransisco and Bruno took the service to a new level. Is rare you want to plan a destination just because of the hotel, but Palacio Ramalhete did exactly that.
Friends_and_family Family
10/10
Exceptional
22 May 2026
Jan
Simple great tranquil place…
Self
10/10
Exceptional
17 May 2026
leila
Séjour parfait , l’hôtel est exceptionnel , l’accueil parfait, les petites terrasses tout à fait charmante. Délicieux petit déjeuner et deco merveilleuse
6/10
Pleasant
15 Apr 2026
Ana Lucia
O Palacete é em Portugal mas os funcionarios são estrangeiros e não falam portugues fluente. Dificil comunicação pra quem não fala ingles fluente. Café da manhã servido pelo funcionario. Vc não se serve. Mal localizado. Achei uma aventura tipo tunel do tempo. Meu marido achou parecido com o Castelo do Conde Drácula.
Partner
10/10
Exceptional
09 Apr 2026
Michael
Individuell eingerichtet, ruhig und verhältnismäßig zentral gelegen, persönlicher Service.
Family_with_children
10/10
Exceptional
03 Jan 2026
Katja
Wir können das Hotel sehr empfehlen. In ca. 20 Minuten mit Uber vom Flughafen zum Hotel und fußläufig ca. 20 Minuten in die Stadtmitte.
Das Frühstück war hervorragend. Jeden Morgen gab es leckere Pastel de Nata und man konnte zwischen verschiedenen Eierspeisen, Müsli, Avocado, Pancakes, Obst und Getränken Kaffee, Cappuccino, Espresso, Kakao, Chai Latte, Kurkumamilch, Tee und frischgepressten Säften wählen.
Die Mitarbeiter waren alle sehr sehr freundlich und hilfsbereit.
Unser Zimmer hat uns sehr gut gefallen. Es war recht groß und wir hatten sogar einen Blick auf den Tejo.
Eine absloute Empfehlung.
Leisure Partner
10/10
Exceptional
06 Dec 2025
Patrik
Fantastiskt fint hotell i ett gammalt palats. Bra läge i utkanten av centrum. Tyst och lugnt. Suverän och familjär service. Utmärkt frukost i lugn miljö. Kan verkligen rekommenderas!
Business
10/10
Exceptional
06 Dec 2025
Espen
I had a fantastic stay at Palacio Ramalhete! The service was personal and attentive from start to finish, and the staff truly went out of their way to make my stay as comfortable and memorable as possible. Breakfast was one of the highlights – generous, beautifully presented, and made with high-quality ingredients.

The rooms were spacious, stylish, and impeccably cleaned every day. You can really tell that the hotel pays great attention to detail and comfort. The outdoor areas were also lovely, with beautiful terraces and an inviting pool area that provided the perfect setting for relaxing.

All in all, a hotel that delivers on every level. I would be more than happy to return and highly recommend Palacio Ramalhete!
Business
10/10
Exceptional
22 Sep 2025
Frida
Fantastiskt hela vägen!
Partner
10/10
Exceptional
22 Aug 2025
Fabienne
Wunderschönes Hotel mit einem fantastischen Frühstück.
Leisure Partner
10/10
Exceptional
19 Aug 2025
Dominique
Nous avons apprécié l’ensemble, chambre spacieuse bien équipée, personnels à l’écoute et sympathiques, bon petit déjeuner fait maison et varié. Magnifique jardin, piscine …
On a fait un bon choix pour découvrir Lisbonne !
Friends_and_family Family
6/10
Pleasant
11 Aug 2025
SEBASTIEN

Trop de bruit!!!!

Séjour sympathique mais décevant au niveau de la nuisance sonore! Nous avons pris la suite… malheureusement elle donne sur la rue et l’immeuble est très mal isolé au niveau sonore. Ça a été un calvaire! Trop de bruit des voitures des passants… vraiment décevant vu le coût de la suite!
Partner
6/10
Pleasant
27 May 2025
Marcus
Elegantes Stadtpalais, geschmackvoll eingerichtet.
Zimmer geräumig, aber viel Dachschräge, Matratze sehr hart. Steile Treppen ohne Aufzug.
Warmes Wasser in der Dusche benötigte 4 Minuten.
Frühstück wird serviert mit m.E. mäßiger Qualität.
Preis Leistung nicht gut in meinen Augen
Business Partner
6/10
Pleasant
25 Jan 2025
Verified traveler
Det var väldigt fuktigt på rummet. Sängen var smal och inte särskilt bekväm.
Partner
10/10
Exceptional
02 Jan 2025
MINA

何もかもが最高なホテル!

ホテルはとても清潔で雰囲気も良く、サービスも良かったです。朝ごはんもとても美味しくて最高でした!また行きたいホテルです。

The hotel was very clean and had a great atmosphere, with excellent service. The breakfast was delicious and absolutely fantastic! It’s a hotel I definitely want to visit again.
Friends_and_family Friends

Location & surroundings

Palacio Ramalhete
Rua Das Janelas Verdes, 92, Lisboa, Portugal

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Palacio Ramalhete

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